Touch screen occasionally unresponsive - OnePlus 2 Q&A, Help & Troubleshooting

Hi,
I own an Oneplus 2 for over a year now, in which I had to replace it's display two times . The first time I ordered a new display+digitizer assembly and replaced it myself, went great and everything worked fine. The second time was a month ago, I ordered the exact same display from the exact same seller on Ebay and did the replacement. I tested the display before assembling the Phone and it worked as it should. But an hour later when the phone was already assembled I discovered that the touch screen was completely unresponsive
After some trial and error I came to this conclusion:
the problem seems to be caused by applying a mild pressure anywhere on the bottom right quarter of the screen
the display does always respond when I hold my finger on it (with or without applying pressure) for about 4 seconds, then it sees my finger and I can swipe around (while still holding it down)
if I try the method above a few times, or let the phone rest on a desk for some time, the problem disappears and the touch screen works fine again.
So far, it looks like a hardware-issue, maybe a faulty screen or I messed something up while replacing it. But it gets weirder:
My OP2 is rooted and at the moment of replacement, it was running Lineage OS 14.1 (nightly, 2017-03-30). And when I wanted to update that to it's newest build, I realized that this whole touch screen problem doesn't exist in the TWRP recovery interface. It worked perfectly fine even when I tried to recreate the problem by applying firm pressures on every spot on the screen. So this made it look more like a software-issue, however the update of Lineage didn't resolve it and even restoring my backup of OxygenOS 3.5.6 didn't help.
I found this XDA-post about having firmware issues for the touchscreen with Android 7, but running their fix did not resolve anything either.
Right now my phone is pretty unusable since having it in my pocket is creating the problem. :crying:
Does anyone have any ideas of what the exact problem could be? Or anyone having similar issues? Why is it that there is no problem at all when booting into recovery (TWRP)?

It looks like loose connections between the display and digitizer.

After all it was a hardware issue. I disambled the phone again and after a lot of trial and error I found that there was something that came in contact with the back of the lcd that must have created a short cicuit or something. I placed a thin sheet of paper on the back of the lcd to prevent this and it all worked again! Still weird though that it didn't happen in TWRP.

Related

"Half-bricked" trinity after lcd broke - bootloader still working

Hello,
I'm facing the following situation:
I droped my Trinity and the LCD broke on the left side pretty bad. It booted fine after that (the LCD was still visible on the right side) but after 10-15 seconds it just froze. The hardware buttons were not working, nor the touch commands. I could only rest the phone with the stylus.
I successfully replaced the LCD by myself and now I'm stuck with the freeze. I was hoping the freeze will disappear but I have the same symptoms as before.
I tried a hard-reset but after that the phone froze during the booting process with the logo on the screen.
I entered the bootloader and connected the phone to the PC. It worked just fine and the freeze didn't occur anymore. I uploaded a new ROM but again, during the booting process I got the goddamn freeze.
I was hoping that everything beside the LCD survived the crash but I'm starting to have second thoughts.
I would appreciate any advice or hints on how to find what could cause my problem.
Thanks
If its freezing up on you then I would imagine you've caused some hardware damage.
Like you, I would have hoped that replacing the broken LCD woudl fix it, but there's nothing to say you havent partially damaged or dislodged something else, especially if it was a high-impact drop...
PS
I wouldnt try doing any more uploads to it either if I were you. If it freezes up during one of those then you could end up trashing the program area of your device too!...
Hi guys,
I had quite the same problem, without braking the lcd but anyway it fellt from a airplane onboarding bridge :-( and then it has started to randomly freeze.
I think I may have found something. I've noticed that when I press strongly the battery it's not freezing anymore!
I've opened the phone and saw that under the little metalic protection's plate there were a contact plate between a little black component and this metallic protection'splate. I've cleaned it, apply some thermal past (like cooling artic) and the I've put a little sheet of paper between the plastic frame and the metallic protection's plate. I've all remounted.. And surprise!!! not one freeze since two day!!
I hope it will last.. but if yes this s F### great
ähm.. I release any kind of responsabilities concerning this action. I'm not a professional but as soon as it has work for me I wanted to share it ;-)
Seeeervus!!
Dodjob.

Touchscreen Issue

Hi. I have had my Nexus 7 for quite a while now and so fdar it had worked perfectly. However today the touchscreen wouldnt work, even after many restarts. Then it suddenly started working again. I flashed back to stock and till then everything was working good again. However once I flashed a custom rom again the thouch screen got messed up and it was as if I was touching the screen when I wasnt. Does anyone know what's going on with my tablet ?
Thanks
I was mistaken when I thought it was related to software and I found the real issue. When applying pressure on the left side of the frame of the tablet, the screen will start registering touvhes on it's own. Upon using Multitouch Visualizer I noticed that after i pressed the left frame of the screen, the tablet would register touches on the far right of the screen on it's own. Is there any way I can fix this ?

[Q] Touchscreen Randomly Stopped Working

Ok, so first thing's first. I've been researching this for a few days now before creating this post. The touchscreen issues I'm finding online, are similar to what I'm experiencing, but the solutions have already been done, or my phone is not responding to them. I'm making this thread to see if anyone else has experienced the same issues or has any new news before I a) return my phone to stock, b) replace the digitizer, or c) buy a new one or upgrade to the G3.
My G2 was rooted, but kept on stock ROM with only small tweaks here and there. After the latest update, I noticed my work G2 had much better reception, so I returned my phone to stock to download the update. After updating, I re-rooted the phone, this time, the only thing I changed was the keyboard which I replaced with the G3 keyboard. Everything was fine for months until about a month ago.
It started with not being able to pull down the notification shade on the right half. No biggie, but after a week or so, it got worse. While using instagram, I noticed that the confirm button was sporadically responsive. Sometimes it worked fine, other times it didn't work at all. It began to progressively get worse on an almost daily basis. I decided to see what was going on and enabled both input options in the developer options menu. I found that the entire right side, about 1/8" was not responding to touch, the area not covered by glass screen protector( i removed it later while trying to troubleshoot). The upper right area showed about a half inch block that wasn't responding (the area where the data ribbon is). I was ok with that as instagram was really the only thing I used being affected.
About a week ago, the mid left screen area started being errratic. It began to get worse and started to affect the front touch screen buttons ( the area where the other data ribbon is). I enabled the input options again and saw that I now had a good portion of my left side of the screen was unresponsive. Even though I didn't drop it, I thought maybe the data ribbons had come loose as those 2 areas are where they are. I opened and disassembled the phone and re-sat the connctions after inspecting them. I double-checked all the other connections and LDIs in case humidity was the culprit. Everything looked good. Didn't fix the problem.
I've had to set my phone to unlock by facial recognition to ensure I don't get locked out, and changed my pin to use numbers not affected. I'm going to replace the digitizer, but wanted to see if anyone else had the same issue, or knew if it was, indeed, a software issue before I spend $75 (I will be replacing the digitizer and LCD to get it working sooner rather than risk damaging the LCD while replacing the digitizer and having to wait another week). I don't want to send it in to LG because I bought it on ebay and have no proof of purchase for warranty, and I want it working sooner.
One thing I noticed that may help with diagnosing, the screen now looks different when off. Before, in direct sunlight, you could see the dotted matrix from the digitizer, and that was it. Now, I can see the retangular pattern across the entire screen. I checked my work G2 which I just received a few months ago and the rectangular pattern is only visible on the edges of the screen, the center is black with only the dotted matrix visible. Keep in mind, this is in direct sunlight. In shade, the rectangles are visible on both.
I'm hoping it's a software issue, but I'm wondering if the digitizer is starting to separate from the LCD. I don't see any acutal separation though.
Thanks for reading the book, and for any feedback. Also, because it will probably come up, I want to avoid upgrading if I can because the G3 is just a little too big.
I restored the phone to stock with the most up to date software. Still doesn't work. It appears to be a hardware issue. I really thought it was software because the dead spots word for a split second after turning on the phone. Oh well. Guess I'm going to order a new digitizer or LCD combo.

[Q] Screen calibration

Hi everybody,
I have a somewhat reversed question. I recently broke my screen, and ordered a new digitaliser + LCD screen from AliExpress. The thing works perfectly and looks marvelous, and before mounting it I decided to test it and the digitiser and screen worked perfectly fine. Now, I glued the new screen to the chassis and booted the phone and it seems that half of the screen refuses to work. The top half works, the lower part doesn't and the soft buttons work again. According to the different fora I searched on for more information, this might be a software issue (since the digitiser worked perfectly fine before). When I attached the screen the first time the phone showed this "Touchscreen firmware update in progress" thing. Seemingly, this is the calibration phase the phone goes through to fix any calibration errors.
Now, I want to force the phone to go through this phase again, but for some reason, before every time when I had the previous screen and digitiser it went through this every single time I upgraded the rom, but now it doesn't do that at all.
I reinstalled different recoverys: TWRP and CWM (no calibration phase), I reinstalled different ROMS (cyanogenmod and Paranandroid) and I installed different modems (4.1 and 4.2), none of them had the result of pushing the phone into the "touchscreen firmware update in progress" phase. Any idea or tips how I could get the phone into this process?
Thanks a lot for your help!

[solved] Yotaphone 2 front screen touch input no more working

Hello,
Since a few days, the touch input of my front (LCD) screen stopped working. Nothing looks damaged, the screen still displays what it is supposed to, but there is no reaction to my inputs (actions on volume and power buttons do work, as well as on the e-ink screen). Did this happen to any of you? Any suggestion on possible ways to fix it?
I should also mention that it still works by moments, like half a day working, then 2 days not responding, etc. I tried shaking it in different ways should a connector be slightly displaced, with no success: the few times it started working again came like a (good) surprise. I also had the great idea to do a factory reset, so now the phone is stuck on the Android configuration wizard, which must be done on the front screen (no possibility to use YotaMirror, apparently).
Thanks!
wicoz said:
Hello,
Since a few days, the touch input of my front (LCD) screen stopped working. Nothing looks damaged, the screen still displays what it is supposed to, but there is no reaction to my inputs (actions on volume and power buttons do work, as well as on the e-ink screen). Did this happen to any of you? Any suggestion on possible ways to fix it?
I should also mention that it still works by moments, like half a day working, then 2 days not responding, etc. I tried shaking it in different ways should a connector be slightly displaced, with no success: the few times it started working again came like a (good) surprise. I also had the great idea to do a factory reset, so now the phone is stuck on the Android configuration wizard, which must be done on the front screen (no possibility to use YotaMirror, apparently).
Thanks!
Click to expand...
Click to collapse
i recommend reflash it. possibly and more strongly recommend to flash the same version and region which was installed for example HongKong 4.4.3 baseband number .HK1.0.36a
ftp://fw.ydevices.com/YotaPhone2/Firmwares/
Actually, I forgot that the front screen was replaced several months ago (by a repairer that mistakenly changed the front screen instead of the e-ink one which was having an issue).
The factory reset didn't improve the situation, the front screen becoming "touch-insensitive" every few days. After checking how the screen connectors are supposed to be plugged (opposed to the screen), I noticed that gently tapping the phone front screen down helped to solve the issue each time it happened. A few days ago, I finally opened the phone (quite easy, there are two useful videos online) and unplugged/replugged the screen connector. It has been working fine since then.
If it happens to anybody (who would have its front screen replaced), I hope it can help!

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