Pink camera spots - Samsung Galaxy S7 Edge Questions and Answers

Hi guys,
My camera has some pink spots.
The spots seem to be in a fixed position, when I zoom in, they move and become bigger as if they would be on the lens.
I have had this issue for over a month now, but I can't seem to find a fix.
My apologies for not having done extensive research, I'm very busy with my exams (next week).
I'd like to know what is wrong and whether it'll fall under warranty.
Thanks in advance!
EDIT: the attached picture hasn't uploaded properly

New cropped picture attached

A few months ago many people had this problem, though only the one's having the Samsung camera sensor.
But this issue was fixed by Samsung with a FW update a few months ago...
See: https://forum.xda-developers.com/s7-edge/help/camera-problem-pink-purple-spots-s7-t3414431
You're FW is up to date and everything??

The problem is most likely software. Try to install another program for the camera, and take a photo with the new program, most likely there will be no heels

MisterKanister said:
A few months ago many people had this problem, though only the one's having the Samsung camera sensor.
But this issue was fixed by Samsung with a FW update a few months ago...
See: https://forum.xda-developers.com/s7-edge/help/camera-problem-pink-purple-spots-s7-t3414431
You're FW is up to date and everything??
Click to expand...
Click to collapse
Ermm as far as I know everything is up to date (latest OTA and stuff), and I have the this sensor (Sony I guess) SONY_IMX260_FIMC_IS.
I'll check out the thread provided, thanks for the reply!

Torry Cox said:
The problem is most likely software. Try to install another program for the camera, and take a photo with the new program, most likely there will be no heels
Click to expand...
Click to collapse
Emm I have installed numerous camera apps, including snapchat and many other apps. The problem is still there, so I don't think that that helps. Thanks for the reply though

Neorpowa said:
Emm I have installed numerous camera apps, including snapchat and many other apps. The problem is still there, so I don't think that that helps. Thanks for the reply though
Click to expand...
Click to collapse
So it can still be problemma in the broken pixels on the matrix. It seems to me necessary to carry a device to the service center and then everything will become clear

i think your camera sensor has been damaged. have you ever playing with laser before? i heard thats harmful for camera sensor

Related

Possible Nexus Camera "Issue"

So I like most everything about my nexus but the way it takes pictures. Its not so much a real issue because it doesn't prevent the camera from working.. but it seems the chip/sensor they used for the camera gives a red spot in all pictures in the center of the image, most noticeably in pictures with a white or light background/image. I'll attach a picture so everyone else can confirm what I mean... I was hoping we could get HTC to replace the phones that have this issue via the warranty as this seems to be an issue with many nexus ones (based on a couple of reviews and the pictures they provided there). Here's my sample picture. You can also see it on screen when looking at what you're going to take a picture of.
Also I do research in a lab and its a procedure for an experiment I'm doing... just realized what I was posting might seem odd... didn't really read it before posting.
It is a software issue, so they are not going to do a warranty replacement. Droid had the same deal with it, seems to be something with the base 2.0/1 Android framework, I am sure it will be fixed when google releases their bug fix update(don't ask when, no legit idea beyond guessing sometime around the start of February, since that seems to be the typical timeline with phone bug updates, about 30 days after launch the first update is released).
Correction. It's a HARDWARE issue. Dont believe me? leave your cammera on for a couple minutes.. Goes away right? Its cuz droid camera was the same.. or similar? They had a bad batch. Mine has no pink eye(N1) =>
The Droid's issue was partially a software problem...
http://www.engadget.com/2009/11/17/motorola-droid-camera-autofocus-fixed-in-secrecy/
As well, it is a "who really knows?"
http://wmpoweruser.com/?p=10749
It seems many phones, with different camera's and so forth are having this issue... CCD seems to be the manufacturer of all the sensors, though, so perhaps there is a problem with the firmware from CCD causing this?
I highly doubt that every single camera sensor ever made by this company happens to have this sort of issue due to hardware. That would be pretty insane! However, if it was a firmware issue, then it would be present in every handset that uses a CCD manufactured/firmware supported camera, and this seems to be the case.
As well, it has already been stated the HD2 will get an update that fixes it. Hopefully the Nexus One is in the same boat. I didn't notice it on the test unit I used, but I asked the current tester if it was happening, and on all 3 it is present. It isn't noticeable in most pictures, though, especially with the flash on, FXcamera set to the proper white balance, and so forth.
EVERY Nexus One you get will have this issue. IT IS SOFTWARE. My N1 has it, the replacement I got has it too.
I've just taken a load of pictures and no pink from what I can see with both flash on and off.
Took pictures of a white surface and no pink. Must be hardware.
EDIT: http://picasaweb.google.com/lh/phot...authkey=Gv1sRgCNKM3fOF452TyQE&feat=directlink
http://picasaweb.google.com/lh/phot...authkey=Gv1sRgCNKM3fOF452TyQE&feat=directlink
Do you have any camera apps installed? FXcamera with proper white balance settings(sometimes auto is perfect, sometimes you have to do it manually) makes it go away a lot of the time too.
Eh Hem.. Guys are you all forgetting that my N1 DOES NOT HAVE PINK EYE
From what I understand this is a hardware issue. This was also present in an earlier HTC phone (I think the HD2) running a different OS altogether.
yes this was a widespread issue on the HD2... and it was completley fixed by a SOFTWARE UPDATE! >.<
A cursory search of the words "hd2 pink camera issue" on Google seems to imply that this is actually a hardware issue.
Edit: The source of the confusion http://www.redmondpie.com/fix-pink-camera-problem-on-htc-hd2-9140202/:
HTC first confirmed it as an hardware issue but then later they found out that it was infact a software issue, rather than a hardware one.
Click to expand...
Click to collapse
http://www.gsmarena.com/a_hardware_fault_causes_htc_hd2_*pink*_camera_issues_confirmed-news-1276.php
I believe the SOFTWARE update is just overcorrecting the blue/green settings on the center of the camera (Guess...) to cancel out the HARDWARE problem with YOUR camera. But again.. It is a Hardware issue for sure. Sorry guys xD I win!
I wouldnt trust htc if you ask them though.. I dont think they are certain what planet they are on half the time.. I asked about how they know that I unlocked my bootloader and his answer was basically.. voodoo. Soooo yaaahhhh... Notice that the cameras are the same for droid HD2 and Nexus one? and those are the only 3 with the issue? Not the G1 with ported software? => hardware folks
flamerider88 said:
I wouldnt trust htc if you ask them though.. I dont think they are certain what planet they are on half the time.. I asked about how they know that I unlocked my bootloader and his answer was basically.. voodoo.
Click to expand...
Click to collapse
You asked someone in support; customer support for any company is always uninformed. These aren't the people making press releases or even official forum posts.
flamerider88 said:
I believe the SOFTWARE update is just overcorrecting the blue/green settings on the center of the camera...
Click to expand...
Click to collapse
I agree, just because the manufacturer releases a software fix doesn't mean its a software problem to begin with.
The first day I had the phone, I really noticed the pink spot. Yesterday I took 30 pictures, I didn't notice it at all. Today If I look hard enough I think I see a little tiny pink, viewing the image of a white piece of paper in the same place (office) I first tested the camera.
Yeah I noticed this too. It only really shows up if I take pictures of white paper or a white wall. Every other normal pic I take turns out fine but I do hope they can fix it with a software update... wouldn't be too hard.
dinan said:
Yeah I noticed this too. It only really shows up if I take pictures of white paper or a white wall. Every other normal pic I take turns out fine but I do hope they can fix it with a software update... wouldn't be too hard.
Click to expand...
Click to collapse
My n1 has it too. Ive tried it now in room with room light and it gives this violett spot when i tak a picture with automatic colorbalance, if i put room light as colorbalance there is no spot...
google already knows about that issue and a fix will be released!
"I have great news! The issue has been fixed and should be included in the next update to Android. I say "should" because things can change at the last minute. Keep an eye on your notification bar for a system update."
source: http://www.google.com/support/forum/p/android/thread?tid=7a22ebb69da2b253&hl=en#all
navahoo said:
google already knows about that issue and a fix will be released!
"I have great news! The issue has been fixed and should be included in the next update to Android. I say "should" because things can change at the last minute. Keep an eye on your notification bar for a system update."
source: http://www.google.com/support/forum/p/android/thread?tid=7a22ebb69da2b253&hl=en#all
Click to expand...
Click to collapse
I followed the link, but didn't see the response you quoted...?
flarbear said:
I followed the link, but didn't see the response you quoted...?
Click to expand...
Click to collapse
That's because it was removed by Google. I read it this afternoon. Is not there any longer. The Google employee was "Tommy" and you can't find his posts any more.
You can read other people's response to his post but his don't show up any longer.
well, that post is very hopeful. i suppose all we can do is hope for the best. i dont know if google deleting the post is good or bad though

Pink spot on TMobile US HD2 Camera!!!

I thought that they had fixed this already!!! I thought this ROM had the Camera hotfixes included. The pink spot is extremely noticeable in some pictures I was taking for a project today. Is there any way I can fix this?
Adam
check if you have newest ROM etc
I manually installed the patch and still have the pink spot. I wrote HTC, but I don't expect much other than swapping phones.
VidMan said:
I thought that they had fixed this already!!! I thought this ROM had the Camera hotfixes included. The pink spot is extremely noticeable in some pictures I was taking for a project today. Is there any way I can fix this?
Adam
Click to expand...
Click to collapse
in the normal hd2 it was fixed in 1.66 rom i don't have it now , but tmobile hd2 has a newer rom base so this problem shouldn't be exists ,if it is a common tmo us problem ,then expect a hotfix from htc if ot then you must sent your device for a repair
i am getting the same thing on my tmobile hd2
odd. mine is fine. maybe it was a batch of them.
Same here.....
It could just be a batch of phones that have that. My phone does not show it and I just took a picture of a white wall
I don't seem to have this problem at all.
Then again, I've also increased the resolution of my camera pictures in Superfine mode. That's the only quality I'm willing to take photographs in. Especially when it comes to being outdoors.
It's a hardware issue that HTC is very aware of. They have tried to patch this in the past, several times in fact with several "Hot Fixes" that were released for the EURO model... some devices might just be faulty.
It's luck of the draw in the mobile device world, seriously... it is!
So, is it just me... or is that dude... way up above me... is his signature just like, incredibly MASSIVE, or what?
There's already a thread about this:
http://forum.xda-developers.com/showthread.php?t=660356
disable flash
if you took the pics in a room (electric light) and have flash on then you will get a pink hue
just disable flash

[Q] My HD2 Camera isnt working good.

Hi,
The day when I got my HD2, the camera hasnt been that good.
Sometimes it takex excellent pictures, but many a times it doesnt.
I upgraded to the stock ROM 2.XX and now running the latest Elegancia ROM.
Sometimes the camera just tries to focus and then just takes what is possible.
But yesterday i compared mine with another HD2 (also with the stock ROM) and the other phone takes amazing pictures.
Could it be a Hardware problem?
One more thing that I have noticed.
usually i do not like to set the Image preview on. But many at times, I hear the click and as I decide that the image is taken, the picture appears to be stuck and later refreshes. Turning the Image Preview On resolves this problem.
Its like as if the camera has become faster and more responsive.
Any clues for the image quality? or the Auto Focus ?
I havent tried the registry tweaks etc,
I tried setting ISO to 100 ,
Flicker to Auto,
Image quality to Normal.
Elgancia rom has camera issues I had a problem where they came out really blurry or the flash and the camera would make everything white. If I was you I would flash it back to t-mobile stock rom and check if it makes a difference if not maybe its your phone.
You more than likely have original release HD2 hardware. What color is your reset button? If it's red then you do indeed have first revision hardware, and the camera not working properly is a known hardware fault, and most of the time T-Mobile will replace your device free of charge because it's a known problem.
ashasaur said:
You more than likely have original release HD2 hardware. What color is your reset button? If it's red then you do indeed have first revision hardware, and the camera not working properly is a known hardware fault, and most of the time T-Mobile will replace your device free of charge because it's a known problem.
Click to expand...
Click to collapse
You think thats what it is ? I got mine the first day it launch and works fine and then flash it to elegancia rom and came out crappy. I will look for some samples photos of stock and the custom. The reception issue I still have it as well my battery last around 8 hr annoying.
Reply and analysis.
Thank you everyone
ashasaur said:
What color is your reset button?
Click to expand...
Click to collapse
yes its red
ashasaur said:
You more than likely have original release HD2 hardware. .... T-Mobile will replace your device free of charge because it's a known problem.
Click to expand...
Click to collapse
Aahh now there is a catch. I am in india, my brother bought this for me from ebay USA. So i guess i will have to live with it. Thank you for this clarification.
Others, please check your phone camera quality. as the other HD2 I have checked has good quality. Otherwise its an amazing phone. It has been the best buy so far.
Elgancia rom has camera issues
Click to expand...
Click to collapse
I dont know that, But I dont think either. My camera issue has been from day one. Elegantia ROM has made my phone faster and more elegant I would say.
But I assure you, I would check back the Stock ROM later and let you know
Meanshile, i would also ask steve about the same.
Or.
Maybe if someone else had this issue and got it fixed ?
Wonder if there is any fix that i can try.
http://cgi.ebay.com/OEM-HTC-HD2-T85...273194?pt=PDA_Accessories&hash=item255d9bac2a you can replace the camera if you wanna get down and dirty.

Camera noise when switching from video to photo vice versa

There is this sound coming from camera when toggling between photo and video modes. it sounds like the lens come in contact with the glass cover. when I look at the camera you can see the lens moving forward and back when switching from video to photo vice versa. is this normal?
Absolutely. Lens adjusts itself for different focus, so a sound will come.
ithehappy said:
Absolutely. Lens adjusts itself for different focus, so a sound will come.
Click to expand...
Click to collapse
It's "normal" for all OC cameras, haven't heard any other camera versions behaving like that.
SAlmighty, can you humor me and check your camera version ?
Cam FW Ver: OMEF01 i don't see this version on any other thread
used " *#34971539# " (from another thread) to check firmware
is this a new firmware?
camera firmware version OMEF01?
who else has camera firmware version OMEF01 ???
i should create another thread and find out
SAlmighty said:
Cam FW Ver: OMEF01 i don't see this version on any other thread
used " *#34971539# " (from another thread) to check firmware
is this a new firmware?
Click to expand...
Click to collapse
Can't say i saw this version before. Would you mind telling us what firmware you have on your phone ? Is it stock/custom 2.3.3/2.3.4 ?
i'm running stock rom 2.3.3
phone firmware version is
TBEC28
Gingerbread KF3
SAlmighty said:
i'm running stock rom 2.3.3
phone firmware version is
TBEC28
Gingerbread KF3
Click to expand...
Click to collapse
Did you ever update your camera firmware from Samsung Apps ? Sorry for asking so many questions, but it looks like you have a rare version of cameras and up until now only OC cameras had this noise and autofocus when opening camera, switching from pic/video mode, starting the phone, etc
Abnormal, defective part. You need a replacement or repair.
I have 2 unit SGS2. One absolutely with no noise. And the other one with mechanism noise when switching photo/video mode (just like yours), or even occur when activate and closing camera apps. Basically, both with same firmware version.
Update firmware/phone also won't help for me.
Finally, I have decide to sent it for repair.
holyguyz said:
Abnormal, defective part. You need a replacement or repair.
I have 2 unit SGS2. One absolutely with no noise. And the other one with mechanism noise when switching photo/video mode (just like yours), or even occur when activate and closing camera apps. Basically, both with same firmware version.
Update firmware/phone also won't help for me.
Finally, I have decide to sent it for repair.
Click to expand...
Click to collapse
Do you remember the camera version of your faulty phone ? Keep us informed about the result when getting the phone back. I couldn't encounter any other version of camera doing that, except for OC ones and this rare OM camera version. Considering all OC cameras behave like that, then we must assume all phones with OC cameras are defective, which i doubt.
Sp1tfire said:
Do you remember the camera version of your faulty phone ? Keep us informed about the result when getting the phone back. I couldn't encounter any other version of camera doing that, except for OC ones and this rare OM camera version. Considering all OC cameras behave like that, then we must assume all phones with OC cameras are defective, which i doubt.
Click to expand...
Click to collapse
Can't remember. But I can get it from the other SGS2 which was checked exactly the same firmware version with the faulty one. Will update here once i got it.
is there way to check the version history on the phone?
i don't think I ever updated through samsung apps for the camera firmware, only for the apps
does the O make any difference?
the pictures are very crisp but the mechanical sound worries me because i don't know if it is a defect
Sp1tfire said:
Did you ever update your camera firmware from Samsung Apps ? Sorry for asking so many questions, but it looks like you have a rare version of cameras and up until now only OC cameras had this noise and autofocus when opening camera, switching from pic/video mode, starting the phone, etc
Click to expand...
Click to collapse
is the OMEF01 a newer revision of the existing OC cameras?
holyguyz, if you cant remember the firmware version then it really doesn't prove helpful for me to determine if my camera is defect or not
you either had one unit with the OC camera and the other something else
holyguyz said:
Abnormal, defective part. You need a replacement or repair.
I have 2 unit SGS2. One absolutely with no noise. And the other one with mechanism noise when switching photo/video mode (just like yours), or even occur when activate and closing camera apps. Basically, both with same firmware version.
Update firmware/phone also won't help for me.
Finally, I have decide to sent it for repair.
Click to expand...
Click to collapse
SAlmighty said:
is the OMEF01 a newer revision of the existing OC cameras?
holyguyz, if you cant remember the firmware version then it really doesn't prove helpful for me to determine if my camera is defect or not
you either had one unit with the OC camera and the other something else
Click to expand...
Click to collapse
I guess you could return your phone and see what they say. If it's faulty they will replace it, if not, i guess this behavior is normal for these types of cameras. I'm interested to find if it's normal or not too, since my OC camera does the same, but i assumed it's normal since every guy with an OC cam has this "problem". Your camera seems to be very rare, i didn't check the whole cam update thread again, but i'm sure i haven't seen anyone reporting having that type of camera.
SAlmighty said:
is the OMEF01 a newer revision of the existing OC cameras?
holyguyz, if you cant remember the firmware version then it really doesn't prove helpful for me to determine if my camera is defect or not
you either had one unit with the OC camera and the other something else
Click to expand...
Click to collapse
i have already said, i will check on the other SGS2 which was checked to be the same firmware on my faulty one. i will post/update here, once i got it.
btw, i have sent my SGS2 for repair. i'm also quite frustrated of such a problem on the phone. i can't even really use the phone since i bought it a month ago. perhaps i need to wait another month to get my phone fixed and then can officially use the phone.
My camera clicks just like this, but otherwise takes pics and vids perfectly, so if it's faulty, it's just the noise that's faulty and not the operation lol
biffsmash said:
My camera clicks just like this, but otherwise takes pics and vids perfectly, so if it's faulty, it's just the noise that's faulty and not the operation lol
Click to expand...
Click to collapse
please make sure you need to disable the audible settings before trying to listen the camera mechanism sound. that's your choice to keep the noise "problems".
in my point of view, if there's a fault like mechanism sound, there's possibility the hardware might fail/die anytime (or not, if u r lucky). i will not keep the faulty phone (like a bomb timer). since still under warranty then just claim it.
im not saying there is a fault with the device, the pictures are amazing, no pink spots or other so called image variances. the 1080p video can be described in one word as, perfect.
since Sp1tfire said this was common in owners that had devices containing ' OC cameras ' and since then have not encountered any serious problem, then this must be normal, but only for all camera models that begin with ' O '
i have nothing to say... i'm not blaming anyone here.
sorry, if any nasty post or reponse.
just let it go, wait and hope for the best to come.
well i'm hearing 2 tiny clicks when switching modes, is this normal?? :-\

Very annoying camera issue, please help!

Okay so my camera does this in lowlight and yes when I take a photo the lines will stay... what is wrong?
Bump. It is sad that this is the 4th time I post in this section and get 0 replies.
Anyways I discovered that when I go lower the megapixels to 12MP or anything else NON WIDE the lines disappears, but whenever I choose a wide mode MP the lines appear.
Edit: 5 days ago I didn't have this kind of problem at all. Please help.
Kazzko said:
Bump. It is sad that this is the 4th time I post in this section and get 0 replies.
Anyways I discovered that when I go lower the megapixels to 12MP or anything else NON WIDE the lines disappears, but whenever I choose a wide mode MP the lines appear.
Edit: 5 days ago I didn't have this kind of problem at all. Please help.
Click to expand...
Click to collapse
are you using 910F? i had a 910f and it had this problem.....just got rid of my 7th note 4 (its gps was very weak lol)
I have SM-N910CQ and I have this problem too :/
dork997 said:
are you using 910F? i had a 910f and it had this problem.....just got rid of my 7th note 4 (its gps was very weak lol)
Click to expand...
Click to collapse
I have a N910C.
Well did you ever know what was the problem? That is the part that is bugging me, it just happened suddenly and I have no idea why did this happen... and did you fix it by any chance?
Kazzko said:
I have a N910C.
Well did you ever know what was the problem? That is the part that is bugging me, it just happened suddenly and I have no idea why did this happen... and did you fix it by any chance?
Click to expand...
Click to collapse
no sir its one of the problems with this phone, some other folks have reported the exact same issue i believe its a hardware issue with note 4's camera sensor. Look here http://forum.xda-developers.com/note-4/help/camera-shooting-lowlight-t3244104
i am afraid there is no way around it it was bothering me so i got rid of it (the next one was restarting randomly...and the next one had a broken gps....lol) samsung does not believe in quality i doubt if they even have a quality control department.
I'm having the same problem as yours
I went to samsung and they tried replacing the camera module but the problem remained, they said that I'm having a custom rom and it corrupted the "IC" of the camera, so it's a software problem as they say.
Is your phone rooted or running any no official rom?
See if you can update your camera firmware by going into the dialer and type *#34971539#
This is mine.
Edit:Update?? How?

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