Very annoying camera issue, please help! - Galaxy Note 4 Q&A, Help & Troubleshooting

Okay so my camera does this in lowlight and yes when I take a photo the lines will stay... what is wrong?

Bump. It is sad that this is the 4th time I post in this section and get 0 replies.
Anyways I discovered that when I go lower the megapixels to 12MP or anything else NON WIDE the lines disappears, but whenever I choose a wide mode MP the lines appear.
Edit: 5 days ago I didn't have this kind of problem at all. Please help.

Kazzko said:
Bump. It is sad that this is the 4th time I post in this section and get 0 replies.
Anyways I discovered that when I go lower the megapixels to 12MP or anything else NON WIDE the lines disappears, but whenever I choose a wide mode MP the lines appear.
Edit: 5 days ago I didn't have this kind of problem at all. Please help.
Click to expand...
Click to collapse
are you using 910F? i had a 910f and it had this problem.....just got rid of my 7th note 4 (its gps was very weak lol)

I have SM-N910CQ and I have this problem too :/

dork997 said:
are you using 910F? i had a 910f and it had this problem.....just got rid of my 7th note 4 (its gps was very weak lol)
Click to expand...
Click to collapse
I have a N910C.
Well did you ever know what was the problem? That is the part that is bugging me, it just happened suddenly and I have no idea why did this happen... and did you fix it by any chance?

Kazzko said:
I have a N910C.
Well did you ever know what was the problem? That is the part that is bugging me, it just happened suddenly and I have no idea why did this happen... and did you fix it by any chance?
Click to expand...
Click to collapse
no sir its one of the problems with this phone, some other folks have reported the exact same issue i believe its a hardware issue with note 4's camera sensor. Look here http://forum.xda-developers.com/note-4/help/camera-shooting-lowlight-t3244104
i am afraid there is no way around it it was bothering me so i got rid of it (the next one was restarting randomly...and the next one had a broken gps....lol) samsung does not believe in quality i doubt if they even have a quality control department.

I'm having the same problem as yours
I went to samsung and they tried replacing the camera module but the problem remained, they said that I'm having a custom rom and it corrupted the "IC" of the camera, so it's a software problem as they say.
Is your phone rooted or running any no official rom?

See if you can update your camera firmware by going into the dialer and type *#34971539#

This is mine.
Edit:Update?? How?

Related

Possible Nexus Camera "Issue"

So I like most everything about my nexus but the way it takes pictures. Its not so much a real issue because it doesn't prevent the camera from working.. but it seems the chip/sensor they used for the camera gives a red spot in all pictures in the center of the image, most noticeably in pictures with a white or light background/image. I'll attach a picture so everyone else can confirm what I mean... I was hoping we could get HTC to replace the phones that have this issue via the warranty as this seems to be an issue with many nexus ones (based on a couple of reviews and the pictures they provided there). Here's my sample picture. You can also see it on screen when looking at what you're going to take a picture of.
Also I do research in a lab and its a procedure for an experiment I'm doing... just realized what I was posting might seem odd... didn't really read it before posting.
It is a software issue, so they are not going to do a warranty replacement. Droid had the same deal with it, seems to be something with the base 2.0/1 Android framework, I am sure it will be fixed when google releases their bug fix update(don't ask when, no legit idea beyond guessing sometime around the start of February, since that seems to be the typical timeline with phone bug updates, about 30 days after launch the first update is released).
Correction. It's a HARDWARE issue. Dont believe me? leave your cammera on for a couple minutes.. Goes away right? Its cuz droid camera was the same.. or similar? They had a bad batch. Mine has no pink eye(N1) =>
The Droid's issue was partially a software problem...
http://www.engadget.com/2009/11/17/motorola-droid-camera-autofocus-fixed-in-secrecy/
As well, it is a "who really knows?"
http://wmpoweruser.com/?p=10749
It seems many phones, with different camera's and so forth are having this issue... CCD seems to be the manufacturer of all the sensors, though, so perhaps there is a problem with the firmware from CCD causing this?
I highly doubt that every single camera sensor ever made by this company happens to have this sort of issue due to hardware. That would be pretty insane! However, if it was a firmware issue, then it would be present in every handset that uses a CCD manufactured/firmware supported camera, and this seems to be the case.
As well, it has already been stated the HD2 will get an update that fixes it. Hopefully the Nexus One is in the same boat. I didn't notice it on the test unit I used, but I asked the current tester if it was happening, and on all 3 it is present. It isn't noticeable in most pictures, though, especially with the flash on, FXcamera set to the proper white balance, and so forth.
EVERY Nexus One you get will have this issue. IT IS SOFTWARE. My N1 has it, the replacement I got has it too.
I've just taken a load of pictures and no pink from what I can see with both flash on and off.
Took pictures of a white surface and no pink. Must be hardware.
EDIT: http://picasaweb.google.com/lh/phot...authkey=Gv1sRgCNKM3fOF452TyQE&feat=directlink
http://picasaweb.google.com/lh/phot...authkey=Gv1sRgCNKM3fOF452TyQE&feat=directlink
Do you have any camera apps installed? FXcamera with proper white balance settings(sometimes auto is perfect, sometimes you have to do it manually) makes it go away a lot of the time too.
Eh Hem.. Guys are you all forgetting that my N1 DOES NOT HAVE PINK EYE
From what I understand this is a hardware issue. This was also present in an earlier HTC phone (I think the HD2) running a different OS altogether.
yes this was a widespread issue on the HD2... and it was completley fixed by a SOFTWARE UPDATE! >.<
A cursory search of the words "hd2 pink camera issue" on Google seems to imply that this is actually a hardware issue.
Edit: The source of the confusion http://www.redmondpie.com/fix-pink-camera-problem-on-htc-hd2-9140202/:
HTC first confirmed it as an hardware issue but then later they found out that it was infact a software issue, rather than a hardware one.
Click to expand...
Click to collapse
http://www.gsmarena.com/a_hardware_fault_causes_htc_hd2_*pink*_camera_issues_confirmed-news-1276.php
I believe the SOFTWARE update is just overcorrecting the blue/green settings on the center of the camera (Guess...) to cancel out the HARDWARE problem with YOUR camera. But again.. It is a Hardware issue for sure. Sorry guys xD I win!
I wouldnt trust htc if you ask them though.. I dont think they are certain what planet they are on half the time.. I asked about how they know that I unlocked my bootloader and his answer was basically.. voodoo. Soooo yaaahhhh... Notice that the cameras are the same for droid HD2 and Nexus one? and those are the only 3 with the issue? Not the G1 with ported software? => hardware folks
flamerider88 said:
I wouldnt trust htc if you ask them though.. I dont think they are certain what planet they are on half the time.. I asked about how they know that I unlocked my bootloader and his answer was basically.. voodoo.
Click to expand...
Click to collapse
You asked someone in support; customer support for any company is always uninformed. These aren't the people making press releases or even official forum posts.
flamerider88 said:
I believe the SOFTWARE update is just overcorrecting the blue/green settings on the center of the camera...
Click to expand...
Click to collapse
I agree, just because the manufacturer releases a software fix doesn't mean its a software problem to begin with.
The first day I had the phone, I really noticed the pink spot. Yesterday I took 30 pictures, I didn't notice it at all. Today If I look hard enough I think I see a little tiny pink, viewing the image of a white piece of paper in the same place (office) I first tested the camera.
Yeah I noticed this too. It only really shows up if I take pictures of white paper or a white wall. Every other normal pic I take turns out fine but I do hope they can fix it with a software update... wouldn't be too hard.
dinan said:
Yeah I noticed this too. It only really shows up if I take pictures of white paper or a white wall. Every other normal pic I take turns out fine but I do hope they can fix it with a software update... wouldn't be too hard.
Click to expand...
Click to collapse
My n1 has it too. Ive tried it now in room with room light and it gives this violett spot when i tak a picture with automatic colorbalance, if i put room light as colorbalance there is no spot...
google already knows about that issue and a fix will be released!
"I have great news! The issue has been fixed and should be included in the next update to Android. I say "should" because things can change at the last minute. Keep an eye on your notification bar for a system update."
source: http://www.google.com/support/forum/p/android/thread?tid=7a22ebb69da2b253&hl=en#all
navahoo said:
google already knows about that issue and a fix will be released!
"I have great news! The issue has been fixed and should be included in the next update to Android. I say "should" because things can change at the last minute. Keep an eye on your notification bar for a system update."
source: http://www.google.com/support/forum/p/android/thread?tid=7a22ebb69da2b253&hl=en#all
Click to expand...
Click to collapse
I followed the link, but didn't see the response you quoted...?
flarbear said:
I followed the link, but didn't see the response you quoted...?
Click to expand...
Click to collapse
That's because it was removed by Google. I read it this afternoon. Is not there any longer. The Google employee was "Tommy" and you can't find his posts any more.
You can read other people's response to his post but his don't show up any longer.
well, that post is very hopeful. i suppose all we can do is hope for the best. i dont know if google deleting the post is good or bad though

[Q] My HD2 Camera isnt working good.

Hi,
The day when I got my HD2, the camera hasnt been that good.
Sometimes it takex excellent pictures, but many a times it doesnt.
I upgraded to the stock ROM 2.XX and now running the latest Elegancia ROM.
Sometimes the camera just tries to focus and then just takes what is possible.
But yesterday i compared mine with another HD2 (also with the stock ROM) and the other phone takes amazing pictures.
Could it be a Hardware problem?
One more thing that I have noticed.
usually i do not like to set the Image preview on. But many at times, I hear the click and as I decide that the image is taken, the picture appears to be stuck and later refreshes. Turning the Image Preview On resolves this problem.
Its like as if the camera has become faster and more responsive.
Any clues for the image quality? or the Auto Focus ?
I havent tried the registry tweaks etc,
I tried setting ISO to 100 ,
Flicker to Auto,
Image quality to Normal.
Elgancia rom has camera issues I had a problem where they came out really blurry or the flash and the camera would make everything white. If I was you I would flash it back to t-mobile stock rom and check if it makes a difference if not maybe its your phone.
You more than likely have original release HD2 hardware. What color is your reset button? If it's red then you do indeed have first revision hardware, and the camera not working properly is a known hardware fault, and most of the time T-Mobile will replace your device free of charge because it's a known problem.
ashasaur said:
You more than likely have original release HD2 hardware. What color is your reset button? If it's red then you do indeed have first revision hardware, and the camera not working properly is a known hardware fault, and most of the time T-Mobile will replace your device free of charge because it's a known problem.
Click to expand...
Click to collapse
You think thats what it is ? I got mine the first day it launch and works fine and then flash it to elegancia rom and came out crappy. I will look for some samples photos of stock and the custom. The reception issue I still have it as well my battery last around 8 hr annoying.
Reply and analysis.
Thank you everyone
ashasaur said:
What color is your reset button?
Click to expand...
Click to collapse
yes its red
ashasaur said:
You more than likely have original release HD2 hardware. .... T-Mobile will replace your device free of charge because it's a known problem.
Click to expand...
Click to collapse
Aahh now there is a catch. I am in india, my brother bought this for me from ebay USA. So i guess i will have to live with it. Thank you for this clarification.
Others, please check your phone camera quality. as the other HD2 I have checked has good quality. Otherwise its an amazing phone. It has been the best buy so far.
Elgancia rom has camera issues
Click to expand...
Click to collapse
I dont know that, But I dont think either. My camera issue has been from day one. Elegantia ROM has made my phone faster and more elegant I would say.
But I assure you, I would check back the Stock ROM later and let you know
Meanshile, i would also ask steve about the same.
Or.
Maybe if someone else had this issue and got it fixed ?
Wonder if there is any fix that i can try.
http://cgi.ebay.com/OEM-HTC-HD2-T85...273194?pt=PDA_Accessories&hash=item255d9bac2a you can replace the camera if you wanna get down and dirty.

Note3 camera and Wifi bug

While wifi is on and active, stock camera app gives white and black vertical lines
Even video gets those lines as well, but 3rd party camera app works fine such as Camera Zoom FX.
Anyone else suffering this bug?
These pictures are captured from Video..
No, I do not have the lines
Gesendet von meinem SM-N9005 mit Tapatalk 4
buell47 said:
No, I do not have the lines
Gesendet von meinem SM-N9005 mit Tapatalk 4
Click to expand...
Click to collapse
Did you try it while wifi connection was downloading or uploading?
I tried use camera when updating the apps, so wifi was actually active..
same prpblem
reservin said:
While wifi is on and active, stock camera app gives white and black vertical lines
Even video gets those lines as well, but 3rd party camera app works fine such as Camera Zoom FX.
Anyone else suffering this bug?
These pictures are captured from Video..
Click to expand...
Click to collapse
I've got the same problem here but only on videos while downloading via WiFi i hope its software issue other than that i have to get replacement .
I bought it 3 days ago in Malaysia.
Note 3 SM_N9005
Hi, I just picked up my Note3 SM-N9005 from Malaysia.
I get vertical lines while taking video in low light and sometimes in normal light condition. This only happens while downloading or uploading via Wifi .
I just would like to know, if this is hardware or software issue?So please try to take a video while downloading or uploading anything via Wifi or just deactivate and activate while shooting.and tell me what happens.
thank you,
check this: https://www.dropbox.com/s/23i98f1qlkrgfkq/2013-10-19 10.33.07.mp4
Same here.
Squiggly vertical lives when recording video.
I just recorded this while uploading another video to YouTube via Wi-Fi. I have a U.S. S-800 N3.
Only happens on the stock camera app. Use a different app.
Also, try clearing the cache and data of the stock app.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
BarryH_GEG said:
I just recorded this while uploading another video to YouTube via Wi-Fi. I have a U.S. S-800 N3.
Click to expand...
Click to collapse
thank you,i may have defective unit .
.,
I had 3 Notes 3's and they all had this issue. Not good enough, I shouldn't have to use another camera app or clear cache
I have returned and not bothered getting another one
Note 3 camera bug
Reservin,
You're definitely not alone with this particular bug. I'm currently in correspondence with Samsung regarding the issues.
If this is not resolved satisfactorily, then I shall be getting a refund.
In fact, they are sending a courier to pick up my unit very soon for testing!
reservin said:
While wifi is on and active, stock camera app gives white and black vertical lines
Even video gets those lines as well, but 3rd party camera app works fine such as Camera Zoom FX.
Anyone else suffering this bug?
These pictures are captured from Video..
Click to expand...
Click to collapse
I'm having the same problem with my Note 3.
Factory reset does nothing, and I think it doesn't happen in airplane mode. Downloading a large file with Wifi or 3G does not affect it. Installing some apps like "Moves" seem to make it happen more frequently. Might be CPU related? I'm getting mine replaced tomorrow, as the unit is only one day old. I will report if that one has the same problem now that I know what to look for.
Can't post links as I usually just lurk, but I think these can be figured out:
youtube => 6CgLoATj_HA
imgur => i4Gmx3i.png
Little update:
I took the Note 3 back to the store and exchanged it to newer one. First this one worked perfectly, but after couple OTA system updates they started to appear again. I'm hopeful this is software related issue.
Namochan said:
Little update:
I took the Note 3 back to the store and exchanged it to newer one. First this one worked perfectly, but after couple OTA system updates they started to appear again. I'm hopeful this is software related issue.
Click to expand...
Click to collapse
well thank you for the update,I thought it is hardware issue hope they fix it soon .
Is there news about this problem? I have a same issue...:banghead:
Atsco said:
Is there news about this problem? I have a same issue...:banghead:
Click to expand...
Click to collapse
I had the same issue first time when using camera in low light condition (nordic firmware).
The problem got solved by itself after restarting the device and now two days after still havent seen the lines.
I had seen similar problem on old lcd and tft monitors when they are exposed on high frequency waves. Not sure that there is connection between them and the camera on Note 3.
4i4okotka said:
I had the same issue first time when using camera in low light condition (nordic firmware).
The problem got solved by itself after restarting the device and now two days after still havent seen the lines.
I had seen similar problem on old lcd and tft monitors when they are exposed on high frequency waves. Not sure that there is connection between them and the camera on Note 3.
Click to expand...
Click to collapse
Thanks man. I disabled Wifi, like was suggested and no problemo, when Wifi is off. No lines, video recording works fine. But after turning Wifi back on, problem is back. By the way I'm using too nordic firmware (I live in Finland). Few days ago I rooted my Note 3 with De la Vega method (works fine, Knox 0 etc), so my first idea was, that this is something to do with that, but this problem existed before I did it. Looked videos, that I made before rooting and these horizontal lines are there. But only in home made videos. And when I'm at home, my Wifi is always turned on. So I'm almost 100 % sure, that this problem is related to Wifi somehow. Did you updated your device already with newest firmware? Maybe fix is in new update? Because of that root I didn't update myself, so I'm using still MJ1 firmware.
4i4okotka said:
I had the same issue first time when using camera in low light condition (nordic firmware).
The problem got solved by itself after restarting the device and now two days after still havent seen the lines.
I had seen similar problem on old lcd and tft monitors when they are exposed on high frequency waves. Not sure that there is connection between them and the camera on Note 3.
Click to expand...
Click to collapse
Same thing happen to me when I take video whole connected to wifi. I guess there's some wifi interference while taking the video. Don't think that it is a hardware issue.
No issue when taking video on 3g network.
Sent from my SM-N9005 using xda app-developers app
Atsco said:
I'm using still MJ1 firmware.
Click to expand...
Click to collapse
Hi Atsco,
I also live in Finland (Kirkkonummi) and bought my Note 3 from Verkkokauppa/Helsinki. It was with MJ1 firmaware and I update it to MJ2. Currently using the stock one with Nova launcher. The only description of the update was "Improved stability" . I can't confirm that the problem vanished after the update, but as I don't experience it any more there is probability this update to fix this defect.

Camera problems

hi'hi I have this problem with my camera while using photo + video I have attache. a picture with the problem I want to know is this a hardware or software fAult and does anyone else have the same problemas you can see in the screenshot there are distorted lines
Sent from my SM-N9005 using xda app-developers app
just got my note 3 today and snapped quite a few pictures to test out the camera but I haven't come across this issue at all. hopefully it theres not something wrong with your cam.
It's because the sensor is crap in low and fluorescent light. Searching the Note 3 forum for distortion lines gives you plenty of threads about this.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
It's because the sensor is crap in low and fluorescent light.
Click to expand...
Click to collapse
This. The camera is virtually useless in low light condition. Heard they use Sony sensor this time. True? Not sure. But the fact remains that the camera is rubbish.
sent from phone
foxxkat said:
This. The camera is virtually useless in low light condition. Heard they use Sony sensor this time. True? Not sure. But the fact remains that the camera is rubbish.
sent from phone
Click to expand...
Click to collapse
True. It's Sony. I remember seeing that somewhere, but I can't for the life of me remember where. It was on the phone, though.
Disable Wifi and or Mobile data , that should solve the problem !
i'm suffering from Horizontal lines since i updated from my Dutch stock firmware PHN to BTU English.
I have stripes in video. They dissapier in "airplane mode". I think it's net noise make thouse stripes. Solder problem?:crying:
spoloh said:
I have stripes in video. They dissapier in "airplane mode". I think it's net noise make thouse stripes. Solder problem?:crying:
Click to expand...
Click to collapse
I guess it's a software related problem , i'm suffering from the exact same problem since i updated to BTU.
I hope that there will come a fix soon!
mz0rz said:
I guess it's a software related problem , i'm suffering from the exact same problem since i updated to BTU.
I hope that there will come a fix soon!
Click to expand...
Click to collapse
I have tested another more time. Stripes visible ONLY if you are usint any net connection in the same time with camera. For txample i'm dowloaing maps via wi-fi and stipes become visible. And when wi-fi or any other connection is on, but not using just now, the are no stripes.
IT'S DEFFINETLY NETWORT NOISE MAKE THIS EFFECT!
spoloh said:
I have tested another more time. Stripes visible ONLY if you are usint any net connection in the same time with camera. For txample i'm dowloaing maps via wi-fi and stipes become visible. And when wi-fi or any other connection is on, but not using just now, the are no stripes.
IT'S DEFFINETLY NETWORT NOISE MAKE THIS EFFECT!
Click to expand...
Click to collapse
I'm aware of that yes see my first post , however when i was on my stock Dutch PHN firmware i did not experience that problem with wifi or mobile data on. The problem started when i upgraded the firmware to BTU English.
mz0rz said:
I'm aware of that yes see my first post , however when i was on my stock Dutch PHN firmware i did not experience that problem with wifi or mobile data on. The problem started when i upgraded the firmware to BTU English.
Click to expand...
Click to collapse
In Russian forums some peoples have backward troubleshoot- they solved stripe problem when they upgraded to BTU English
So i don't understand - WHAT THE HELL SAMSUNG??? :laugh::laugh::laugh:
Yes I'll have the problem when wifi is on
Sent from my SM-N9005 using xda app-developers app

Pink camera spots

Hi guys,
My camera has some pink spots.
The spots seem to be in a fixed position, when I zoom in, they move and become bigger as if they would be on the lens.
I have had this issue for over a month now, but I can't seem to find a fix.
My apologies for not having done extensive research, I'm very busy with my exams (next week).
I'd like to know what is wrong and whether it'll fall under warranty.
Thanks in advance!
EDIT: the attached picture hasn't uploaded properly
New cropped picture attached
A few months ago many people had this problem, though only the one's having the Samsung camera sensor.
But this issue was fixed by Samsung with a FW update a few months ago...
See: https://forum.xda-developers.com/s7-edge/help/camera-problem-pink-purple-spots-s7-t3414431
You're FW is up to date and everything??
The problem is most likely software. Try to install another program for the camera, and take a photo with the new program, most likely there will be no heels
MisterKanister said:
A few months ago many people had this problem, though only the one's having the Samsung camera sensor.
But this issue was fixed by Samsung with a FW update a few months ago...
See: https://forum.xda-developers.com/s7-edge/help/camera-problem-pink-purple-spots-s7-t3414431
You're FW is up to date and everything??
Click to expand...
Click to collapse
Ermm as far as I know everything is up to date (latest OTA and stuff), and I have the this sensor (Sony I guess) SONY_IMX260_FIMC_IS.
I'll check out the thread provided, thanks for the reply!
Torry Cox said:
The problem is most likely software. Try to install another program for the camera, and take a photo with the new program, most likely there will be no heels
Click to expand...
Click to collapse
Emm I have installed numerous camera apps, including snapchat and many other apps. The problem is still there, so I don't think that that helps. Thanks for the reply though
Neorpowa said:
Emm I have installed numerous camera apps, including snapchat and many other apps. The problem is still there, so I don't think that that helps. Thanks for the reply though
Click to expand...
Click to collapse
So it can still be problemma in the broken pixels on the matrix. It seems to me necessary to carry a device to the service center and then everything will become clear
i think your camera sensor has been damaged. have you ever playing with laser before? i heard thats harmful for camera sensor

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