EE Unlock - bootloader - Google Pixel Guides, News, & Discussion

Seems confirmed on the pixel xl that once EE unlock the handset, the bootloader is unlockable
https://forum.xda-developers.com/pixel-xl/help/google-pixel-xl-sim-lock-ee-uk-t3501733
great news for EE uk customers who missed the 7.1 depixel method

y2grae said:
Seems confirmed on the pixel xl that once EE unlock the handset, the bootloader is unlockable
https://forum.xda-developers.com/pixel-xl/help/google-pixel-xl-sim-lock-ee-uk-t3501733
great news for EE uk customers who missed the 7.1 depixel method
Click to expand...
Click to collapse
I call BS. Great news.. for you. Do you know how they did it or how they locked it in the first place?
Sent from my Pixel using XDA-Developers Legacy app

bobby janow said:
I call BS.
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Click to collapse
It's something I would like to see with my own eyes.

buzzboy said:
It's something I would like to see with my own eyes.
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Click to collapse
He said he got a "special message" from Google. I wonder if it was a telepathic message. Wait something is coming in... rats, nvm. Only my wife telling me she forgot something at the grocery store and that I better not unlock my bootloader because then AP will not work. Yikes, she knows more than I thought she did.
I half expect I will have to eat my words if this is indeed true. Be worth it though.

I have the bootloader unlocked on my EE Pixel so I can confirm this lads.

real_stacky said:
I have the bootloader unlocked on my EE Pixel so I can confirm this lads.
Click to expand...
Click to collapse
Prove it.
Sent from my Pixel using XDA-Developers Legacy app

bobby janow said:
Prove it.
Sent from my Pixel using XDA-Developers Legacy app
Click to expand...
Click to collapse
Sorry had to make it a gif as i CBA to make a private yt account

real_stacky said:
Sorry had to make it a gif as i CBA to make a private yt account
Click to expand...
Click to collapse
Wtf? Ya killin'me.
Sent from my Pixel using XDA-Developers Legacy app

bobby janow said:
Wtf? Ya killin'me.
Sent from my Pixel using XDA-Developers Legacy app
Click to expand...
Click to collapse
I think EE mistakingly gave me an unlock code so I captivated on their error while it lasted. Idk if i even got into the criteria to get an unlock code as you need 6 months on your contract and i got my pixel at xmas.

How can you tell if the phone is locked?

oxfordmark said:
How can you tell if the phone is locked?
Click to expand...
Click to collapse
In the bootloader, the code at the bottom will say whether the phone is locked or not. Also, the OEM unlocking switch in Dev options will be tinted out so you are not able to unlock the bootloader. An unlocked Pixel gives this ability (as shown).

Oh mines deffo locked then

Just to edit the thread, it is 100% confirmed for EE pixels as my code arrived yesterday
Sent from my Pixel XL using XDA Premium HD app

oxfordmark said:
How can you tell if the phone is locked?
Click to expand...
Click to collapse
Boot into bootloader, last line.

jeffyh said:
Boot into recovery, last line.
Click to expand...
Click to collapse
Boot into bootloader.
Sent from my Pixel using Tapatalk

I had to take my faulty pixel back to EE and they sent for repair. They decided it couldn't be repaired and it was replaced and the new one on 7.1.2 is unlockable so the new ones may be OK?

it has nothing to do with firmware version. if it's network unlocked so is the bootloader toggle.

I had to warranty return my Pixel, I now get OEM option on Dev menu

Just got my EE Pixel unlocked, thanks for the info.
I filled out the online form for the unlock but nothing happened within 10 days. Phoned EE they said they have a few issues with it but they would put it through for me now would take 24 -48 hours. I decided to run a basic packet logger to see what happens when the device unlocks, It shows Device Setup getting a connection from afwprovisioning-pa.googleapis.com on port 443 for 42ms then another after to Google Play Services from cloudconfig.googleapis.com on port 443 for 117ms, then a notification came up from Device Setup saying "Carrier lock removed, The device can now be used on any network", I checked OEM unlock and I am now able to toggle it on and off.
Its a shame I couldn't get any more info from the packet capture but being non root was the best I could do, as i have no wifi card in desktop so couldn't do a mitm and wireshark it. I hope this helps or at least gives some more info on what happens when the device is carrier unlocked.

wolfy959 said:
Just got my EE Pixel unlocked, thanks for the info.
I filled out the online form for the unlock but nothing happened within 10 days. Phoned EE they said they have a few issues with it but they would put it through for me now would take 24 -48 hours. I decided to run a basic packet logger to see what happens when the device unlocks, It shows Device Setup getting a connection from afwprovisioning-pa.googleapis.com on port 443 for 42ms then another after to Google Play Services from cloudconfig.googleapis.com on port 443 for 117ms, then a notification came up from Device Setup saying "Carrier lock removed, The device can now be used on any network", I checked OEM unlock and I am now able to toggle it on and off.
Its a shame I couldn't get any more info from the packet capture but being non root was the best I could do, as i have no wifi card in desktop so couldn't do a mitm and wireshark it. I hope this helps or at least gives some more info on what happens when the device is carrier unlocked.
Click to expand...
Click to collapse
That is awesome, real proof it is Google's servers. Thank you, I know there is a thanks button but this info is pretty cool.

Related

Verizon N6 Fastboot OEM Unlock Supported

I was just on the Verizon Wireless site looking at the new Nexus 6 that was released today and it prompted a live chat with a representative. I decided to go ahead and ask her if the device was locked and if so, did it support Fastboot OEM Unlock. She said went to check with her tech team and they confirmed that it was able to be unlocked with that method. Finally, and unlocked bootloader
Wait till you get the device in your hands
Sent from my Nexus 6 using Tapatalk
This is really not surprising in the least
Sent from my Nexus 6 using XDA Free mobile app
I'm really hoping that someone who's buying the phone from Verizon soon can confirm on here if this is true for sure. I won't be upgrading for a couple months but I'm really curious!
They'll tell you anything you want to hear to get you to buy something.
"check with her tech team" = going to take a leak in the bathroom....
Lets wait till someone has phone in hand!
The galaxy nexus was, right? Is Verizon even getting a unique part number?
Its fine I wouldn't worry,its a nexus vzw didn't mess with !
I don't know why people assumed verizon nexus would be locked its the same thing as others just has verizon logo on it
Sent from my Nexus 6 using Tapatalk
To anyone doubting.. Every single Nexus 6, regardless of where you bought it, will be bootloader unlockable with fastboot oem unlock. End of speculation.
I think the biggest question is will there be an OEM partition filled with a bunch of garbage like the ATT version.
Evo_Shift said:
I think the biggest question is will there be an OEM partition filled with a bunch of garbage like the ATT version.
Click to expand...
Click to collapse
Prob but that is easily taken care of..No worried once u root and unlock
2defmouze said:
To anyone doubting.. Every single Nexus 6, regardless of where you bought it, will be bootloader unlockable with fastboot oem unlock. End of speculation.
Click to expand...
Click to collapse
I hope this is true! Where did you get your information?
I'll have mine next Tuesday or Wednesday. Can't wait to drop the Note 3.
Sent from my SM-N900V using Tapatalk
misterpyrrhuloxia said:
I hope this is true! Where did you get your information?
Click to expand...
Click to collapse
It's a Nexus. Google has said multiple times that their phones will never be locked down
I bet it will be sim locked like ATT though.
Peylix said:
I bet it will be sim locked like ATT though.
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Click to collapse
All Verizon LTE phones come SIM unlocked.
catcher8587 said:
All Verizon LTE phones come SIM unlocked.
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Click to collapse
Never knew this. So it seems VZW is the lesser of the two evils other than taking a decade to launch the device.
misterpyrrhuloxia said:
I hope this is true! Where did you get your information?
Click to expand...
Click to collapse
DubleJayJ said:
It's a Nexus. Google has said multiple times that their phones will never be locked down
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Click to collapse
What he said. A Nexus is a Nexus and will always have an easy unlockable bootloader. I've been tinkering with Androids for many years and this one is written in stone, Verion can do nothing to change it.
I should find out by Thursday.
All verizon lte phones are sim unlocked and usually have global bands. ATT is the absolute worst carrier.

"Sunderwear" T-Mobile financed g4 sim unlock service works!

I just used Sunderwears unlock service. My lg g4 is being financed so i cannot request a permanent unlock..only a temp unlock. Using his service allowed me to permanently unlock my g4 for any carrier! Here is a video i took.
http://youtu.be/gzWFy7LADzc
Is there a link to the service?
jordy787 said:
I just used Sunderwears unlock service. My lg g4 is being financed so i cannot request a permanent unlock..only a temp unlock. Using his service allowed me to permanently unlock my g4 for any carrier! Here is a video i took.
Click to expand...
Click to collapse
carrier unlock is not the same as bootloader unlock. there is no "temporary" bootloader unlock. its either unlocked or its not.
however, some unlocks can be reverted, that doesnt mean they are temporary.
It sounds like your refering to a sim unlock. I would change the name of your thread because when you just say unlock we think you have found the Holy Grale. Call it a sim unlock in your topic.
It is a sim unlock. He is charging $45 for it.
Pm him I'm not sure if he has a website yet. And yea my bad its a Sim unlock
from segment 1 to segment 2, there's a 3 hour delay based on the phone clock. Maybe it's just me, but something seems off.
Sent from my LG-H811 using Tapatalk
Mi|enko said:
from segment 1 to segment 2, there's a 3 hour delay based on the phone clock. Maybe it's just me, but something seems off.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
during business hours i can do it instantly..I unlocked his phone at like midnight my time lol
Sunderwear said:
during business hours i can do it instantly..I unlocked his phone at like midnight my time lol
Click to expand...
Click to collapse
Can u try to do bootloader unlock also?
Sent from my LG-H811 using Tapatalk
Sunderwear said:
during business hours i can do it instantly..I unlocked his phone at like midnight my time lol
Click to expand...
Click to collapse
Man I'm very interested I sent you a PM. could you please reply with instructions. Thank you .
I have a ROM that is unlocked sim for the T-Mobile USA H811!
http://forum.xda-developers.com/tmo...g4-h811-global-sim-unlocked-rom-v1-0-t3167672
MicroMod777 said:
I have a ROM that is unlocked sim for the T-Mobile USA H811!
http://forum.xda-developers.com/tmo...g4-h811-global-sim-unlocked-rom-v1-0-t3167672
Click to expand...
Click to collapse
Yeah who ever is paid for this service and is on tmo is probably going nuts now. Lol
TecknoFreak said:
Yeah who ever is paid for this service and is on tmo is probably going nuts now. Lol
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Click to collapse
Well if u want Wifi calling and HD Voice u need the unlock service. But then again these only work for T-Mobile.
Sent from my LG-H811 using Tapatalk
Roms can't sim unlock devices
Could you pm me?
Could you pm me??i have one for you to unlock
Sunderwear said:
during business hours i can do it instantly..I unlocked his phone at like midnight my time lol
Click to expand...
Click to collapse
please do not pm requesting me to unlock your device. T-mobile caught up and the loop hole is been closed. Sorry.
Can you stillunlock?
Nevermind
@Sunderwear
can this be done on a G4 that had it's IMEI changed to unblock it? I have one that this was done on, still can't use the unlock app, and of course talking to t-mobile is useless, they have no record of the new IMEI so they can't unlock it for me.
Edit: wanted to also advise, I tried this with that rom that is supposed to allow to you unlock a H811, when I use the dialer code to get into the unlock menu, all of the options show as permanently being locked, so it may not work at all for the app either.
xxxwalo said:
Man I'm very interested I sent you a PM. could you please reply with instructions. Thank you .
Click to expand...
Click to collapse
Did you unlock it?

Blacklisted Nexus 6P

Hi everyone,
I bought a Nexus 6P on Shpock selling app the other day, the previous owner had factory reset the phone before sending it to me. I was setting up the phone, and it asked me to put in the previous owners Google account to continue set up, obviously I did not know the details, and my impatience to ask for them was too short as I wanted to get into the phone and use it.
Anyway I found a video on YouTube explaining how to bypass this security. I followed all the steps and did everything correctly.
And now it turns out, my Nexus has been blacklisted. It had apparently been done on the same date and time as I was doing the security bypass. I will attach a photo to show you all
So my question is, could it have been blacklisted because of the security bypass?
I also have the email from Google saying welcome to your new Nexus 6P attached, this is to show the times are accurate to the blacklist time on the report.
Cheers!
Looks like there is about a month difference between blacklist date and email date. 7/5 and 6/6. Maybe previous owner decided to ditch it because of the T-Mo blacklist?
Oh my god I genuinely didn't notice the months difference! How stupid of me to not realise something so simple! The seller said it was unlocked, but when I try GiffGaff sim card who are linked to O2-UK it asks for a sim unlock pin. I've ordered a unlock code online, maybe it will work? I think it might because I bought a EE sim card to test it out (T-Mobile and Orange joined to make EE) and I got a signal on it??
LDH2K10 said:
Oh my god I genuinely didn't notice the months difference! How stupid of me to not realise something so simple! The seller said it was unlocked, but when I try GiffGaff sim card who are linked to O2-UK it asks for a sim unlock pin. I've ordered a unlock code online, maybe it will work? I think it might because I bought a EE sim card to test it out (T-Mobile and Orange joined to make EE) and I got a signal on it??
Click to expand...
Click to collapse
In the US so not too sure of the carriers in your market, but the 6P is designed to be unlocked for any US sim (T-Mo, Sprint, Verizon, ATT I know for sure). It's not like a Samsung where you're tied down to one carrier. But if the phone does need an unlock I'm not aware of, the previous owner may have botched it and thus caused the blacklist.
Any possibility of it being a contract phone with an unpaid bill you think? Because i don't understand why it would be locked to one network and not be a contract phone, unless it was purchased from the EE store and locked to that network by default, I have no idea
LDH2K10 said:
Any possibility of it being a contract phone with an unpaid bill you think? Because i don't understand why it would be locked to one network and not be a contract phone, unless it was purchased from the EE store and locked to that network by default, I have no idea
Click to expand...
Click to collapse
I just did some cursory research. Seems T-Mobile (and maybe by extension EE?) is keen on locking SIMs regardless of if they were unlocked originally. Just saw this link http://www.t-mobile.com/company/com...olicy/unlock-your-mobile-wireless-device.html.
Would definitely contact T-Mo directly since they're the one who blacklisted it. Maybe you can talk to them about removing the block since you're not the original phone owner with whom they have issues.
eregev said:
I just did some cursory research. Seems T-Mobile (and maybe by extension EE?) is keen on locking SIMs regardless of if they were unlocked originally. Just saw this link http://www.t-mobile.com/company/com...olicy/unlock-your-mobile-wireless-device.html.
Would definitely contact T-Mo directly since they're the one who blacklisted it. Maybe you can talk to them about removing the block since you're not the original phone owner with whom they have issues.
Click to expand...
Click to collapse
Just made a strange discovery... apparently the IMEI of this phone is not recognised by T-Mobile???
I have no idea wtf is going on, guess I could call them and ask, but by the looks of it, I won't get anywhere with them!
That is odd. I definitely call them, humans are more understanding and creative than the website. Ask nicely, use flattery, and let us know what happens either way.
Sent from my Nexus 6P using Tapatalk
eregev said:
That is odd. I definitely call them, humans are more understanding and creative than the website. Ask nicely, use flattery, and let us know what happens either way.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Yeah will do! Cheers for the advice/help anyways! ?
Turns out my phone is not blacklisted from EE network, so sticking to them ?
Sent from my Nexus 6P using XDA Free mobile app
Beautiful! Enjoy your phone!
Sent from my Nexus 6P using Tapatalk
eregev said:
Beautiful! Enjoy your phone!
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Turns out it works with the internet only but blocked from receiving calls/texts and making calls/sending texts :/
LDH2K10 said:
Hi everyone,
I bought a Nexus 6P on Shpock selling app the other day, the previous owner had factory reset the phone before sending it to me. I was setting up the phone, and it asked me to put in the previous owners Google account to continue set up, obviously I did not know the details, and my impatience to ask for them was too short as I wanted to get into the phone and use it.
Anyway I found a video on YouTube explaining how to bypass this security. I followed all the steps and did everything correctly.
And now it turns out, my Nexus has been blacklisted. It had apparently been done on the same date and time as I was doing the security bypass. I will attach a photo to show you all
So my question is, could it have been blacklisted because of the security bypass?
I also have the email from Google saying welcome to your new Nexus 6P attached, this is to show the times are accurate to the blacklist time on the report.
Cheers!
Click to expand...
Click to collapse
edit the attahced image to hide your email

Google Play Pixel XL locked by Big Brother Red

I didn't think this was possible, but I got a replacement Pixel XL from Google months ago (They even had to manually add the phone to their network since it was from Google) to replace my VZW Pixel XL. I had no problems, OEM unlocking toggle was always enabled. Recently I went to OP3, and was trying to pass the Safetynet check and as a troubleshooting step I locked the BL thinking I could unlock it again since I did NOT have a VZW Pixel XL. To my surprise I'm now SOL, and unable to unlock it now it appears VZW is checking their IMEIs and rather the Pixel is from them or not they'll disable OEM unlocking on Android 8
FUZER384 said:
I didn't think this was possible, but I got a replacement Pixel XL from Google months ago (They even had to manually add the phone to their network since it was from Google) to replace my VZW Pixel XL. I had no problems, OEM unlocking toggle was always enabled. Recently I went to OP3, and was trying to pass the Safetynet check and as a troubleshooting step I locked the BL thinking I could unlock it again since I did NOT have a VZW Pixel XL. To my surprise I'm now SOL, and unable to unlock it now it appears VZW is checking their IMEIs and rather the Pixel is from them or not they'll disable OEM unlocking on Android 8
Click to expand...
Click to collapse
What are you using to check safetynet
pcriz said:
What are you using to check safetynet
Click to expand...
Click to collapse
Safetynet is the last of my concerns now after these course of events
FUZER384 said:
Safetynet is the last of my concerns now after these course of events
Click to expand...
Click to collapse
You already answered the question of whether or not the system was modified or not when you locked it in another thread.
pcriz said:
You already answered the question of whether or not the system was modified or not when you locked it in another thread.
Click to expand...
Click to collapse
Yeah it was modified but I was trying use Magisk for the root then lock the BL to see if that would make it pass. Just messing around not expecting to be locked out like I had a VZW device
I feel like an idiot I bought mine 3 days ago and it was on 7.1 . I put my VZW sim In and it just went right into the update I'm so pissed it did that.. I really wanted to run Pure Nexus.
I'll put $25 in toward the bounty.
jspencer89 said:
I feel like an idiot I bought mine 3 days ago and it was on 7.1 . I put my VZW sim In and it just went right into the update I'm so pissed it did that.. I really wanted to run Pure Nexus.
I'll put $25 in toward the bounty.
Click to expand...
Click to collapse
I wouldn't mind putting cash down either but when its a workaround and the same device being sold without a permanently locked BL, its gonna be super tough for a dev to think its worth it. Most likely we'll have to get new devices from Google....somehow
FUZER384 said:
I wouldn't mind putting cash down either but when its a workaround and the same device being sold without a permanently locked BL, its gonna be super tough for a dev to think its worth it. Most likely we'll have to get new devices from Google....somehow
Click to expand...
Click to collapse
The only somehow is to buy one.
Sent from my Pixel using XDA-Developers Legacy app
Dumb question, would factory resetting and biting with another soon such as at&t or FreedomPop work to allow unlocking?
No. It's been tried time and time again.
Sent from my Pixel using XDA-Developers Legacy app
jrk190 said:
Dumb question, would factory resetting and biting with another soon such as at&t or FreedomPop work to allow unlocking?
Click to expand...
Click to collapse
Like Bobby janow said, it's been tried and it doesn't work. I'm with TMO now and it is just as locked down as ever. But this is the first time I'm satisfied with stock and don't care about unlocking it. If I didn't like it, I'd sell this one and buy the GPE.
chapelfreak said:
Like Bobby janow said, it's been tried and it doesn't work. I'm with TMO now and it is just as locked down as ever. But this is the first time I'm satisfied with stock and don't care about unlocking it. If I didn't like it, I'd sell this one and buy the GPE.
Click to expand...
Click to collapse
My thoughts exactly. As long as I get updates, I'm not picky.
chapelfreak said:
Like Bobby janow said, it's been tried and it doesn't work. I'm with TMO now and it is just as locked down as ever. But this is the first time I'm satisfied with stock and don't care about unlocking it. If I didn't like it, I'd sell this one and buy the GPE.
Click to expand...
Click to collapse
I have a GPE Pixel and I'm still locked down maybe from IMEI from Verizon
Sent from my Pixel XL using Tapatalk
FUZER384 said:
I have a GPE Pixel and I'm still locked down maybe from IMEI from Verizon
Click to expand...
Click to collapse
Verizon doesn't lock down Google Store bought Pixels. I had my Pixel on Verizon for months and never had an issue.
If you phone IS malfunctioning in any way (cannot unlock bootloader), you should have no issue getting a replacement from Google.
xocomaox said:
Verizon doesn't lock down Google Store bought Pixels. I had my Pixel on Verizon for months and never had an issue.
If you phone IS malfunctioning in any way (cannot unlock bootloader), you should have no issue getting a replacement from Google.
Click to expand...
Click to collapse
Technically my phone was a warranty replacement from Google. The initial purchase was from Verizon then Google replaced it with theirs. That still should hold true tho
Sent from my Pixel XL using Tapatalk
FUZER384 said:
Technically my phone was a warranty replacement from Google. The initial purchase was from Verizon then Google replaced it with theirs. That still should hold true tho
Click to expand...
Click to collapse
Google has shipped a number of VZ phones to VZ customers under warranty.
TonikJDK said:
Google has shipped a number of VZ phones to VZ customers under warranty.
Click to expand...
Click to collapse
And to that I'll add when I received mine it took 2 days to activate because they said since it was from Google it had NOT been added to their network. They had to add the phone by IMEI manually then activate. I believe I was one of the first to report this but it happens if you get a Google RMA.
Sent from my Pixel XL using Tapatalk
FUZER384 said:
And to that I'll add when I received mine it took 2 days to activate because they said since it was from Google it had NOT been added to their network. They had to add the phone by IMEI manually then activate. I believe I was one of the first to report this but it happens if you get a Google RMA.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
So the way I figure it the devices all come from Google. When devices are shipped directly to Verizon as they scan them into their system. Devices that come directly from Google don't get that chance to be populated in their system because they have no manifest or physical interaction with the device.
How is your device labelled in your account information?
pcriz said:
So the way I figure it the devices all come from Google. When devices are shipped directly to Verizon as they scan them into their system. Devices that come directly from Google don't get that chance to be populated in their system because they have no manifest or physical interaction with the device.
How is your device labelled in your account information?
Click to expand...
Click to collapse
Not sure how to answer that. Can you give me some direction on where to get that? Verizon app?
Sent from my Pixel XL using Tapatalk
FUZER384 said:
Not sure how to answer that. Can you give me some direction on where to get that? Verizon app?
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
You can view your devices from the verizon webpage. When you log in and look at your account, there is likely a page for device info.

T-Mobile (USA) Carrier Lock

I got an S10+ as a gift. I asked T-Mobile support to unlock it and they said no problem and that it would take 72 hours.
Well it's been over a week and I've been back and forth with support trying everything up to and including a factory reset all with no luck. They're now saying that they've "exhausted their efforts" and that *some phones can't be unlocked".
I've never experienced this with support before and am not sure what to do next. I'm pretty sure Samsung is just going to refer me back to the carrier if I try them. Any suggestions?
Thanks in advance.
Mikesmith2738 said:
I got an S10+ as a gift. I asked T-Mobile support to unlock it and they said no problem and that it would take 72 hours.
Well it's been over a week and I've been back and forth with support trying everything up to and including a factory reset all with no luck. They're now saying that they've "exhausted their efforts" and that “some phones can't be unlocked".
I've never experienced this with support before and am not sure what to do next. I'm pretty sure Samsung is just going to refer me back to the carrier if I try them. Any suggestions?
Thanks in advance.
Click to expand...
Click to collapse
*Bump*
How do you know it's still locked?
Do you have an account with T-Mobile? Contact their Twitter at TMobile help they are usually way more helpful then calling or chatting thru their website and I've personally unlocked dozens of phones like that, paid off or not.
Outbreak444 said:
How do you know it's still locked?
Click to expand...
Click to collapse
When I go to Settings and click "Permanent Unlock" I get an error message *Your phone isn't elligible to be unlocked. Reason code: 999".
However, you're right that I haven't tried to put in a different SIM maybe it already unlocked?
Mikesmith2738 said:
When I go to Settings and click "Permanent Unlock" I get an error message *Your phone isn't elligible to be unlocked. Reason code: 999".
However, you're right that I haven't tried to put in a different SIM maybe it already unlocked?
Click to expand...
Click to collapse
If it is a Tmobile branded phone version then it is locked. Tmobile can unlock it as long as your account is 3+ month old and in good standing I think.
VICosPhi said:
If it is a Tmobile branded phone version then it is locked. Tmobile can unlock it as long as your account is 3+ month old and in good standing I think.
Click to expand...
Click to collapse
Again, their support said they entered it in the system to unlock and it's not working so I don't know what to do next. It's a weird position to be in.
It's my understanding that they used to unlock with an app, but that now it's built into the firmware? In any case, can't get it to work and they have literally said there's nothing else they can do which is really strange.
Mikesmith2738 said:
Again, their support said they entered it in the system to unlock and it's not working.so I don't know what to do next. It's a weird position to be in.
Click to expand...
Click to collapse
If the person that gifted it to you got it from T-mobile store then it would be quick, but if they got it from elsewhere, T-mobile always has trouble finding that order and IMEI and takes forever to actually unlock it.
Sent from my SM-G975F using Tapatalk
VICosPhi said:
If the person that gifted it to you got it from T-mobile store then it would be quick, but if they got it from elsewhere, T-mobile always has trouble finding that order and IMEI and takes forever to actually unlock it.
Click to expand...
Click to collapse
It's directly from T-Mobile, and I gave them a screen shot of the IMEI which they confirmed over and over.
If they can't unlock it, can a third party?
No one knows?
Mikesmith2738 said:
No one knows?
Click to expand...
Click to collapse
Try with a non T-mobile SIM and if it is still locked, take it to the T-mobile store and have them call customer service to unlock. This way the store representative can let them know it is in fact locked.
Sent from my SM-G975F using Tapatalk
Mikesmith2738 said:
No one knows?
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Having the same issue with TMobile always get my phones unlocked via Twitter s8, note8, s9, note 9, onplus 6t all on JOD one thing they all had in common was the unlock app with the new S10 they having build in into the system and I have spend 1 month trying to unlock it even have gotten the phone replaced thinking it was defective , T-Mobile chat has said multiple times they did a override to unlock and still nothing I feel like there is an issue with the new build in unlock process vs the unlock app
Do we know if we can use a code to unlock the phone with different firmware? Are we stuck using T-Mobile's unlock protocol/app?
HtcOnekid said:
Having the same issue with TMobile always get my phones unlocked via Twitter s8, note8, s9, note 9, onplus 6t all on JOD one thing they all had in common was the unlock app with the new S10 they having build in into the system and I have spend 1 month trying to unlock it even have gotten the phone replaced thinking it was defective , T-Mobile chat has said multiple times they did a override to unlock and still nothing I feel like there is an issue with the new build in unlock process vs the unlock app
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That's my experience too... there's no app and T-Mobile seems to have no solution.
So what do we do now?
Mikesmith2738 said:
That's my experience too... there's no app and T-Mobile seems to have no solution.
So what do we do now?
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I traded in the S10+ to the LG g8 just to make sure is the phone since the LG still has the unlock app I'll test and see
Edit: asked TMobile via Twitter for the unlock and when through the app , pressed permanent unlock and walla
I was able to successfully unlock my phone through T-Mobile on twitter. They just need your IMEI and will whitelist it. There is no unlock app anymore. I did have to chat with another rep however because the first rep that tried to help me did something wrong on their end and they tried to tell me to use the unlock app which the S10's don't have.
Locking a device with zero EIP balance should be illegal.
I went through this when I bought a 128GB S6 Edge outright. The phone was paid in full at the store yet they wanted me to wait 40 days to unlock it. I tried 3rd party unlockers and they said they couldn't unlock it. (all attempts with codes failed)
It was a real cluster-f.
I just buy my phones from ebay now. No carrier junk or branding and none of this nonsense either. Paypal is great if a seller tries to jerk you around. Fortunately I haven't had any problems.
djlee0314 said:
I was able to successfully unlock my phone through T-Mobile on twitter. They just need your IMEI and will whitelist it. There is no unlock app anymore. I did have to chat with another rep however because the first rep that tried to help me did something wrong on their end and they tried to tell me to use the unlock app which the S10's don't have.
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Yeah their training is clearly a little behind, but I went through their escalations team and everything and they literally said the had "exhausted all efforts" and added that "some phones can't be unlocked". How crazy is that?
So my current question is... are there still third party unlocks possible?
cpufrost said:
Locking a device with zero EIP balance should be illegal.
I went through this when I bought a 128GB S6 Edge outright. The phone was paid in full at the store yet they wanted me to wait 40 days to unlock it.
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Mines similar, a promo free phone with no obligation.

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