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Hey guys. Recently my battery has been dying at an alarming rate. According to BBS it's from a process called diagnostics.client.Wakelock, does anyone have an idea what could be causing this?
I started noticing the drain after setting up my Galaxy Gear, don't know if that may have something to do with it.
Thanks!
Dan
Sent from my SAMSUNG-SM-N900A using xda app-developers app
dankind64 said:
Hey guys. Recently my battery has been dying at an alarming rate. According to BBS it's from a process called diagnostics.client.Wakelock, does anyone have an idea what could be causing this?
I started noticing the drain after setting up my Galaxy Gear, don't know if that may have something to do with it.
Thanks!
Dan
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
Same issue here. Not sure what it is. Google didn't help much either (besides finding this post)
schwiing said:
Same issue here. Not sure what it is. Google didn't help much either (besides finding this post)
Click to expand...
Click to collapse
I am seeing the same wakelock keeping my device awake and hence draining the battery while in standby. Found nothing else on the web other than this forum
Why don't you ask in the BBS thread, i think you'll get more responses there.
Sent from my Galaxy Note 3 using Tapatalk
uf21 said:
Why don't you ask in the BBS thread, i think you'll get more responses there.
Sent from my Galaxy Note 3 using Tapatalk
Click to expand...
Click to collapse
Thanks! I'll give that a shot.
I am facing a huge battery drain as well after the recent update was pushed. I don't have the "diagnostics.client.Wakelock" in BBS but Samsung Push Service was hogging a lot so I turned that off. It was 80% at 11PM and today morning it was down to 59% .. that's 21% in standby mode. Is it not going into sleep mode or is something else causing this? I have almost everything turned off. Any ideas guys? Thank you.
MJ7? (not sure why but like other people remarked - the battery life looks to have somewhat declined - 30-60% less?)
svyr said:
MJ7? (not sure why but like other people remarked - the battery life looks to have somewhat declined - 30-60% less?)
Click to expand...
Click to collapse
Yes MJ7. I hope this is a bug that can get fixed sooner than later. It's horrible. I just got 1h 37mins of screen time and now I am down to 12%. Just a few calls and some Instagram. Nothing else. Would removing the battery for a while or something help? I haven't installed any app since updating to MJ7 (2 days ago).
I've had this issue with MI7 and MJ7 so the update is not the problem. My guess is me freezing most of the samsung bloat on the phone through Titanium is causing this. Maybe there's a process trying to find something thay I froze?
Sent from my SAMSUNG-SM-N900A using Tapatalk
I fixed it by charging my battery up to 90% then removed the battery and kept it aside for a while ~10 mins and then plugged it back in and charged it to 100%. Now it seems to be normal again. No drain last night. Moved only 1% from 12AM to 9PM. Cheers!
I have the same issue with MJ7 firmware; the phone sometimes doesn't get into deep sleep while the screen is off.
A possible cause of the issue: switch off wifi when data are off.
So now I switch data on before turning wifi off.
Anyone ever find a solution to this? It's killing me.
Same here, my battery declines almos 1% every 5 minutes just texting via Whatsapp and I know Whatsapp is not the guilty. Using Wakelock monitor shows 30% Android System usage with a lot of entries in Gpslocationprovider (even with GPS off and everything on Location settings off), SyncloopWakelock and AlarmManager... MJ7 here too... My Note2 wasn't like this... I finished the day with 5% of baterry after heavy use from 8am til 10pm (including 45' watching videos)... With my Note3 at mid-day I have my battery death!! I can't believe it! and I don't know what is happening (I only have 4 days with my new Note 3) and I have tried almost everything (deactivating) except wipe data/factory reset (I've tried soft reset and nothing)
Anyone ever find a solution to this wakelock?
anyone find a solution?
Delete Google search from system apps and deleted Google play services. Redownload both from play store. Seems to help.
Sent from my SM-N9005 using XDA Premium 4 mobile app
pham818 said:
anyone find a solution?
Click to expand...
Click to collapse
I noted that my GN3 would have great and then poor battery drainage. It seemed to happen right after my first long call of the day. I noted in my wakelock app that diagnostics.client.wakelock was using a lot of time.
I decided to take more drastic action by doing a factory reset and restoring apps one by one. I first used Kingo Root to root my GN3. I had to uninstall Kies and the Samsung driver to get the rooting to work.
Then I backed up with Helium and Titanium backup.
After a factory reset, my battery usage was about 0.2 percent per hour. I use only data and no wifi.
I have now restored most of my apps and still have 0.3 percent per hour usage. I have not updated any Samsung or ATT apps.except for ATT code scanner. i have not "used" any of the google apps except for gmail, search, google+ (signed out). Google music is turned off.
Diagnostics.client.wakelock still shows up but with low time now.
After twelve hours, the GN3 is at 96 percent including a two minute phone call and email updates.
------
After a long phone call, I once again saw my battery usage increase and stay up after the phone call.
-----
I re-started with a factory reset and only restored the minimum apps that I use to browse, email, text, phone, and backup.
So far it is performing well in battery usage.
I will be adding more apps until I find the one that breaks the good performance.
-----
So far I have been able to make it through 24 hours using only TEN percent battery usage. I have added TextPlus, BofA, drippler, Helium, Titanium Backup Pro, CPU Spy Plus, Wakelock Detector, System Tuner Pro, Battery Monitor Pro, AutoBluetooth, Maps, Youtube, YP, Total Commander, Visual Voicemail, Quick Boot, Root Checker, Turn Off Screen. Everything else is stock without updating AT&T apps or Samsung apps.
I am seeing an idle usage of less than 0.3% and that is with two widgets for Battery Monitor and System Tuner. They and Textplus use up the most power. I also talked on the phone via bluetooth for about 30 minutes.
I still get the diagnostic.client.wakelog but only getting about 5 percent awake time.
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I did another factory reset. This time I did not allow any app updates.
I installed Titanium Backup, CPU Spy Plus, Wakelock Detector, Battery Monitor Widget Pro.
I have not seen a diagnostic.client.wakelock at all after one hour of use.
-----
I added TextPlus, System Tuner Pro. I put the widgets to System Tuner pro and Battery Monitor on the home screen.
I have not updated any apps since the reset.
I have counted about 7 diagnostic.client.wakelocks for a total of 4 seconds of wake time. My wake time percentage since yeaterday is around 1 percent.
I plan to update apps one at a time to see which one kills the battery usage with wake locks.
I just added AT&T Visual Voicemail, PayPal, BofA, and Evernote to my GN3.
The diagnostics.client.wakelock started climbing and keeping my phone from sleeping.
Uninstalling the four apps did not help.
I think that the problem is with the Visual Voicemail.
----
Factory reset my phone and am back to 1 percent wake state and very low battery drain.
----
The cause of the bad wakelock was due to restoring APP+DATA in Titanium Backup. I did that to save setup steps.
I had restored BofA and Shazam with data and the wakelocks started up.
After I factory reset again, I installed apps the normal way and have been seeing a 0.3 percent use per hour.
Samsung's own software is most garbage in my opinion.
If you use ChatOn and Samsung Hub, etc, disabling this may have an impact.
Here's how I've solved the problem with this pig of an app.
1) go to application manager under settings.
2) go to the "ALL" tab
3) find that "samsung push service"
4) uninstall - this will only uninstall the updates. Once all the very useful updates are gone, the option changes to disable.
5) disable and good riddance.
On a side note, search for this on the playstore. the reviews are hilarious.
c.
Nothing I had tried up to today has fixed my battery drain and diagnostics.client.wakelock issue.
However, today, I got a software update OTA (nb4) on my phone and it appears the problem is fixed.
My S5 battery is worse than s4 and G2. Could it be my Gear 2 watch that's the problem? GSAM tells me Android system is at 30%. I also have S Health pedometer running because I can't seem to find a way to turn it off.
Any suggestions?
EVOme said:
My S5 battery is worse than s4 and G2. Could it be my Gear 2 watch that's the problem? GSAM tells me Android system is at 30%. I also have S Health pedometer running because I can't seem to find a way to turn it off.
Any suggestions?
Click to expand...
Click to collapse
go to settings>apps
turn off all the bloat apps you dont use
go to settings>wifi>advanced
turn off always allow scanning , set keep wifi on during sleep to only when plugged in, turn off notifications, turn off smart switch
go to settings>motions and gestures and also air view
turn off everything you dont use (everything for me)
go to the pull down quick settings menu
turn off everything you dont use
i had a few too many drinks and forgot to plug my phone in when i went to bed, i had about 70% when i went to sleep, i was still at like 60% when i woke up
EVOme said:
My S5 battery is worse than s4 and G2. Could it be my Gear 2 watch that's the problem? GSAM tells me Android system is at 30%. I also have S Health pedometer running because I can't seem to find a way to turn it off.
Any suggestions?
Click to expand...
Click to collapse
You can turn off the S Health pedometer by opening the S Health app on your phone, select the pedometer, and hit pause. That will stop it from running.
Sent from my SM-G900V using XDA Premium 4 mobile app
Disabling bloat ware and any other app you don't use is the biggest driver in saving battery
Follow Me @Bash_array
evilbeef54 said:
go to settings>apps
turn off all the bloat apps you dont use
go to settings>wifi>advanced
turn off always allow scanning , set keep wifi on during sleep to only when plugged in, turn off notifications, turn off smart switch
go to settings>motions and gestures and also air view
turn off everything you dont use (everything for me)
go to the pull down quick settings menu
turn off everything you dont use
i had a few too many drinks and forgot to plug my phone in when i went to bed, i had about 70% when i went to sleep, i was still at like 60% when i woke up
Click to expand...
Click to collapse
When I hit turn off, it prompts me to Uninstall the app. It does that and now I have turn on as an option. Will the phone automatically reinstall the app? There's a buck I'd like to turn off, but makes no sense if it'll just install again.
Look at the things that's been running for 140hrs. There are more than this. Any of your phones have this happening?
EVOme said:
When I hit turn off, it prompts me to Uninstall the app. It does that and now I have turn on as an option. Will the phone automatically reinstall the app? There's a buck I'd like to turn off, but makes no sense if it'll just install again.
Click to expand...
Click to collapse
when you turn off or disable an app, you are prompted to uninstall any updates that were downloaded. once you turn the app back on, if ever, then it will have to reinstall the updates as well.
Ok...i turned off all kinds of stuff.
I turned S Health off all together in app manager. I don't use it. The pedometer is still working on my watch.
How many days have you had the phone? My work email abs calendar sync usually kills my battery for a couple days
Sent from my SM-N900V using Tapatalk
tpike said:
How many days have you had the phone? My work email abs calendar sync usually kills my battery for a couple days
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
Release day phone.
After turning off most of the bloat, today, I am at 49% @ 15hrs on battery. With over an hour phone call...lots of texting, some youtube as well. I think I resolved my bad battery issue.
EVOme said:
After turning off most of the bloat, today, I am at 49% @ 15hrs on battery. With over an hour phone call...lots of texting, some youtube as well. I think I resolved my bad battery issue.
Click to expand...
Click to collapse
What all did you turn off?
Sent from my SM-G900V using Tapatalk
jagrave said:
What all did you turn off?
Sent from my SM-G900V using Tapatalk
Click to expand...
Click to collapse
All that has me here....
How much screen time is that? Lol
Sent from my SM-G900V using Tapatalk
EVOme said:
After turning off most of the bloat, today, I am at 49% @ 15hrs on battery. With over an hour phone call...lots of texting, some youtube as well. I think I resolved my bad battery issue.
Click to expand...
Click to collapse
awesome glad you got it fixed
What runs under "Phone Idle" on the V20. It's been the largest battery consumer for the last week of use that I've noticed. My wife's V20 is the same and I had my brother check his and his wife's V20.
I'm only asking because I'm not see great battery life like other have been reporting. I don't have live wallpaper, have only two widgets on the home screen. GPS is set to battery save, screen is set to auto but that doesn't even come close to chewing up the battery.
Sadly I feel like I'm still using my old 2.5 year G3 where it'll need a charge mid way through the day.
VDoubleUVR6 said:
What runs under "Phone Idle" on the V20. It's been the largest battery consumer for the last week of use that I've noticed. My wife's V20 is the same and I had my brother check his and his wife's V20.
I'm only asking because I'm not see great battery life like other have been reporting. I don't have live wallpaper, have only two widgets on the home screen. GPS is set to battery save, screen is set to auto but that doesn't even come close to chewing up the battery.
Sadly I feel like I'm still using my old 2.5 year G3 where it'll need a charge mid way through the day.
Click to expand...
Click to collapse
Factory reset it
czerdrill said:
Factory reset it
Click to expand...
Click to collapse
Really??
Pretty sad that needs to be done on a week old phone with minimal apps. I'm not even a heavy user.
I feel like I'm back on my old DroidX days where everything was a factory reset but never helped...
VDoubleUVR6 said:
Really??
Pretty sad that needs to be done on a week old phone with minimal apps. I'm not even a heavy user.
I feel like I'm back on my old DroidX days where everything was a factory reset but never helped...
Click to expand...
Click to collapse
I agree with you. Although my phone is just beyond a week old and does have all my apps installed, a factory reset can't be the solution here. This is the typical "I don't know how to fix this" answer always given by manufacturers and carriers.
Sent from my LG-H910 using Tapatalk
In the roughly 3 weeks I've had my V20 I've only seen this once where phone idle was higher than Screen. I started looking thru all running apps for 'keep awake' time being high and noticed Android OS had keep awake of over 2 hours when it's normally less than an hour after a full day use. I power cycled the phone and it stopped.
The weird thing was Android OS didn't show high battery usage even though something was triggering keep awake. Looks like the keep awake was causing phone idle to be high.
I'd look at everything in your battery usage to see if you have any high keep awake times.
VDoubleUVR6 said:
Really??
Pretty sad that needs to be done on a week old phone with minimal apps. I'm not even a heavy user.
I feel like I'm back on my old DroidX days where everything was a factory reset but never helped...
Click to expand...
Click to collapse
Sorry did not mean to be short in my response. When you set up your phone did you restore it from another phone using the nfc bump thing? I did the same and my phone battery was the same way. Wouldn't last even half a day. After i factory reset and set everything up manually i get 18+ hrs with 7 hrs screen on time sometimes.
If this situation doesn't apply to you then maybe a reset won't help. But you have to understand your situation isn't normal.
Make sure Google now features are all turned off and not running in the background.
tourbound129 said:
In the roughly 3 weeks I've had my V20 I've only seen this once where phone idle was higher than Screen. I started looking thru all running apps for 'keep awake' time being high and noticed Android OS had keep awake of over 2 hours when it's normally less than an hour after a full day use. I power cycled the phone and it stopped.
The weird thing was Android OS didn't show high battery usage even though something was triggering keep awake. Looks like the keep awake was causing phone idle to be high.
I'd look at everything in your battery usage to see if you have any high keep awake times.
Click to expand...
Click to collapse
I'll have to go through the apps one by one like I did previously on my G3 and see. Now within the battery stats there is only a handful of apps like hangout, play music, chrome and camera. The rest is OS related so that's why I was curious what ran under Phone Idle.
czerdrill said:
Sorry did not mean to be short in my response. When you set up your phone did you restore it from another phone using the nfc bump thing? I did the same and my phone battery was the same way. Wouldn't last even half a day. After i factory reset and set everything up manually i get 18+ hrs with 7 hrs screen on time sometimes.
If this situation doesn't apply to you then maybe a reset won't help. But you have to understand your situation isn't normal.
Click to expand...
Click to collapse
No and sadly I was looking for that feature a week ago but couldn't find it so I had to individually install most of my apps I had on my previous phone...made for a long night along with the additional emails and configuration or icons and such.
I'll keep digging away at the phone...I really want to like this phone ?
Has there been a definitive resolution to "phone idle" battery drain? I just got a V20 2 weeks ago on sale for $360 and its a fantastic upgrade over the One+1 I've been rockin all these years, but I'm also suffering from mediocre life due to whatever phone idle is. Some forums (for other phones) say phone idle is related to your wireless signal. I'm still with the same carrier and frequenting the same locations and had no such battery drain with that old One+.
i finally discovered whats was goin on with me..
i had the same issue..
phone idle was topping my battery usage list
it turns google plays have this "locationmanager service " and locationwhatever" that kills your battery over wifi even with location button off
Go to locations/ 3 dots in top right corner/ turn off WiFi scan. See if that helps.
My phone has been suffering from poor battery life for quite some time now, here are the screenshots, Android OS has been this high on almost all battery cycles.
I disabled wifi scanning as suggested above and will watch the performance, does the community have any other inputs to fix this? View attachment 4212978View attachment 4212979
Sent from my LG-H990 using Tapatalk
Phone idle is always the biggest battery draw on my phone too. I have minimal apps too. No Facebook or similar types of apps. I'm on a Verizon V20 stock with the latest security update. Is this normal V20 behavior to have phone idle consume more battery than everything else?
how about doze mode , isnt that meant to help with this sort of problem ? ( my phone is currently on a ship )
Any update. İ have the same problem
andreqf said:
i finally discovered whats was goin on with me..
i had the same issue..
phone idle was topping my battery usage list
it turns google plays have this "locationmanager service " and locationwhatever" that kills your battery over wifi even with location button off
Click to expand...
Click to collapse
So what did you do?
Would also be grateful if anyone shared a solution.
I specifically have a SIM-unlocked Sprint model (LS997) which am using in Europe with another carrier.
Using it in LTE preferred mode drains about 10-15% overnight.
Using it in WCDMA preferred mode drains up to 5% per night (yes, wifi and cellular data OFF and many apps greenified) . So I'm really interested in how this can be fixed and achieve 0% battery drain across several hours.
Or maybe it's SIM-unlocked Sprint ROM related?? I can't root my phone since it has the Feb 2017 patch and is a ZV6.
I suspect rooting it and using another ROM would solve this + the annoying issue of not being able to send images via FB Messenger and Viber while on cellular data (I imagine the Sprint guys placed some kind of restriction to deny media transfer for these apps when using cellular data).
I have noticed this too.. wondered why "phone idle" takes most battery... any suggestions would be great!
I am also curious about the solution. Phone Idle is at top. Even without SIM card. 30% drains during a night (everything is disabled, but no airplane mode is on). I tried factory reset, reinstall older ROM, replace battery, use no app but still sucks.
hi
my v20 phone battery draining was about 1% per hour before (about 7% totally ) and recently increased to 2% during sleeping time overnight. (draining 15% overnight in sleeping state)
it seems that during day either performance off battery is decreased.(about 5h with wifi and screen on usage)
Fast charging while second screen is On , is slower than when it is off therefore when second screen is Off , fast charging goes better . exactly , first 30 mins fast charging makes about 40% battery charge(instead of 50%) and after 60 min leads to 85% and full charging taking place after about 100 min instead of 80 mins.
another important thing is that sometimes shades have been seen on the LCD that many users have complained about it.
phone information is :
Android security patch level: September 1, 2017
BASEBAND : MPSS.TH.2.0.1.c3-00045-M8996FAAAANAZM-1
KERNEL : 3.18.31
BUILD NUMBER : NRD90M
SOFTWARE VERSION : V10g-AME-XX
MODEL NUMBER : LG-H990ds
my actions are as follows :
phone is factory reseted. No third party apps is installed. [especially social media apps.]
battery calibration steps for not rooted phones is taken place.(turning off the phone and charging several times repeatedly).
testing battery drain in safe mode in done and didn't change results
turn off location services and location scanning for WiFi and Bluetooth scanning
turn off WiFi being On during screen is Off.
turn off auto sync, NFC, GPS etc.
not using auto brightness.
not using comfort view .
turn off location services and location scanning for WiFi and Bluetooth scanning
second screen is off during test overnight. (either with second screen is ON with faced down to lower brightness in other day test )
phone is in Air Plane Mode and all data services is off.
system apps like Google services and Play and Assistance is limited by permissions.
following are some advanced battery drain overnight figures of my phone for more analyzing.
any help with this issue is appreciated.
I have a Canadian Galaxy S8 , so the one with Snapdragon.
I factory reset the phone, with nothing installed and the battery drain is 4-7% per hour with screen off. There is nothing installed on it. On my Galaxy s7 edge, the battery drain was 0.5-0.8% per hour when on standby.
Is this normal? My S7 had Exynos processor.
Even on airplane mode it's at 4% per hour on standby....
Anyone has similiar issues?
Thank you
gohabs93 said:
I have a Canadian Galaxy S8 , so the one with Snapdragon.
I factory reset the phone, with nothing installed and the battery drain is 4-7% per hour with screen off. There is nothing installed on it. On my Galaxy s7 edge, the battery drain was 0.5-0.8% per hour when on standby.
Is this normal? My S7 had Exynos processor.
Even on airplane mode it's at 4% per hour on standby....
Anyone has similiar issues?
Thank you
Click to expand...
Click to collapse
Brand new S8+ (canadian model) battery is OUTSTANDING. ridiculously almost.
However, resolution is half-way - makes a huge impact and is indistinguishable. In fact the phone is snappier with the lower resolutions.
Alternatively, you can get legitimate battery drain you can't account for when you have poor WiFI and LTE signal - so this could be the cause of your battery drain.
Turn on airplane mode and remove the SIM and if the battery drain stops you have an idea.
I also have the resolution midway and I ran it on air plane mode and still 4%+. I'll remove the simcard and check. I'll also remove the external card.
When I removed the simcard the battery drain was 1-2% per hour. As soon as a I put the sim card, it drains more than 4%+ per hour.
Then I put the simcard on my S7 Exynos, in the same location, drain was less than 1% per hour. The S7 has 300+ apps installed while the S8 is fresh from factory reset.
I bought the s8 from someone on Kijiji, then the idiot who sold the phone had created a fraudulent account, so my phone was blacklisted (He even gave me the bill). So I got stuck with a black listed phone. So I changed the imei (using some service) and it's working now.
I'm not sure if changing the imei has caused this battery drain
I genereated a bugreport, but it can't be read google historian.
View attachment bugreport-2017-07-02-10-15-25.zip
I would unlock and wipe, then install a new and safe image...
thenessus said:
I would unlock and wipe, then install a new and safe image...
Click to expand...
Click to collapse
I reflashed the firmware with ODIN and same issue. I don't even have my google account on the phone, just simcard in and it's draining 4%+ per hour...............
Everything works (can make calls, send sms, etc)
for monitoring I'm using app from google play and it's showing processes which draining battery, you can try to install to and locate sources where battery power is going to
curtisemerson said:
for monitoring I'm using app from google play and it's showing processes which draining battery, you can try to install to and locate sources where battery power is going to
Click to expand...
Click to collapse
what is the name of that app for monitoring ?
curtisemerson said:
for monitoring I'm using app from google play and it's showing processes which draining battery, you can try to install to and locate sources where battery power is going to
Click to expand...
Click to collapse
I have used better battery stats and here is a dump and screenshots after 3.5 hours. There is nothing alarming (no wakelocks) yet it is draining 3.5% + / hour, even if the phone is in deep sleep and nothing is syncing. Location and bluetooth are off too..
curtisemerson said:
for monitoring I'm using app from google play and it's showing processes which draining battery, you can try to install to and locate sources where battery power is going to
Click to expand...
Click to collapse
Here are the battery stats (Attachment failed in previous post).
I really think the phone is defective. Here are some stats after few more hours. I will go a Samsung repair shop, I hope that they can fix it.
Anyone with Canadian galaxy s8 (Bell) has this issue? I can't figure out the problem .
Install https://play.google.com/store/apps/details?id=nextapp.sp&hl=en enable the enhanced logging feature through adb and see what's draining your battery.
peachpuff said:
Install https://play.google.com/store/apps/details?id=nextapp.sp&hl=en enable the enhanced logging feature through adb and see what's draining your battery.
Click to expand...
Click to collapse
If you look at the zip file i attached, it has betterybatterystats and some screenshots. There is nothing alarming, phone is in deep sleep most of the time. I sent the phone to Samsung today.
System panel shows what is actually using your battery and how much of it, is very useful.
Yes, I would say you have a defective phone. My S8 and several others I know of have extraordinary battery life. We find it one of the best things about the phone.
Same issue after repair!
I got the phone back from Samsung, they said they replaced antenna and re-calibrated motherboard and I still have the same issue! I used SystemPanel2 and my battery drain is in "unaccounted". There is no significant wakelock. Look at attached files.
Anyone has this issue?
I have the same issue. My phone barely lasts through the day.
aloknm said:
I have the same issue. My phone barely lasts through the day.
Click to expand...
Click to collapse
I want to sell the phone, I'm not sure if I should sell it as defective or not. I have no extra apps installed other than battery app. The signal is always great/excellent. I'm back to my S7 Edge.......
gohabs93 said:
I want to sell the phone, I'm not sure if I should sell it as defective or not. I have no extra apps installed other than battery app. The signal is always great/excellent. I'm back to my S7 Edge.......
Click to expand...
Click to collapse
I got mine on a contract
I am probably going to give it to my dad and buy the new pixel.
My Essential PH 1 is draining a lot.
Phone idle is taking most power with approximately 17%. Screenshots attached.
Can you please advise if this is normal and ways to minimize battery drain ?
manuvarghese said:
My Essential PH 1 is draining a lot.
Phone idle is taking most power with approximately 17%. Screenshots attached.
Can you please advise if this is normal and ways to minimize battery drain ?
Click to expand...
Click to collapse
Are you showing off? because those are amazing numbers. You're on track for 35 hours! I get around 26. Your bigger killer is What's App, but that's expected for a Facebook app. 17% for idle means your phone is on and doing nothing 17% of the time.
Sent from my PH-1 using Tapatalk
reverenddak said:
Are you showing off? because those are amazing numbers. You're on track for 35 hours! I get around 26. Your bigger killer is What's App, but that's expected for a Facebook app. 17% for idle means your phone is on and doing nothing 17% of the time.
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
Nope I am not showing off, I think i am having huge drains when I am asleep. Most of the time in that graph is idle time so i am thinking it should be better ?
Again I moved recently to droid from iOS so i am unsure of the droid power management baselines.
manuvarghese said:
Nope I am not showing off, I think i am having huge drains when I am asleep. Most of the time in that graph is idle time so i am thinking it should be better ?
Again I moved recently to droid from iOS so i am unsure of the droid power management baselines.
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Click to collapse
Cool. I didn't mean to seem mean, but those are good numbers. If your phone is on, and you have push notifications (pretty much every social media app, phone, sms, etc.) you're going to have drain. Even if the phone was off, the battery would drain somewhat. But you have What's App and other chat apps, so that'll use battery, even if your asleep, the phone isn't. It's the only way you would be able to receive calls, text, updates, etc.
That 17% looks steep, but it's all relative to a small screen. over the span of 20 hours and you still have almost 50% battery, especially with "free" apps that are basically advertising engines pushing ads at your every minute. Having Phone Idle at the top is not a bad thing, it just means you don't use your phone as much as you use What's App.
1% per hour is good, better than our S8 even
I had enabled "Cellular data always active" and it chewed through my battery life. I turned it off and can now last 1.5 days on a charge.
My phone is draining 12% overnight. And phone idle is top of the list. What does this phone idle do? There was a random night where the phone only dropped 1%. But most nights, it's draining around 10% with phone idle at the top.
Update: setting wifi to not stay on while phone is sleeping seems to fix the drain issue.
boidsonly said:
I had enabled "Cellular data always active" and it chewed through my battery life. I turned it off and can now last 1.5 days on a charge.
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Does disabling it affect receiving messages that rely on mobile data such as WhatsApp?
Where is the "cellular data always active" setting? I don't see it. Have not updated to run Oreo.
My battery was dropping from 95% to 5% overnight. Did a factory reset which helped, but I'm still losing 17-20% overnight. Seems odd to me on a brand new phone, but I have never owned an Android before. I have blocked notifications and location services from nearly all of my apps. Any advice other than what has already been posted?
If your losing that much overnight it's probably a bad app.
I don't use it, but have read that the Facebook messenger is good for that. As in eating up a battery overnight.
spounce said:
Where is the "cellular data always active" setting? I don't see it. Have not updated to run Oreo.
My battery was dropping from 95% to 5% overnight. Did a factory reset which helped, but I'm still losing 17-20% overnight. Seems odd to me on a brand new phone, but I have never owned an Android before. I have blocked notifications and location services from nearly all of my apps. Any advice other than what has already been posted?
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I can promise you that that's not normal, especially for this phone. Overnight battery loss is minimal, 15 hours of idle with a 10% drain is what I'm getting. That's pretty amazing. I'd check your apps and ask the general android forums for advice. I also bet there is a rogue app draining you juice. chat and social media apps with all their pushed content and friend updates are huge battery killers.
Install accu battery ,charger to full last thing at night ,don't touch through night ,then see what's draining battery ,mine drains by about 2/3% through 8/9 hrs at night
Sent from my PH-1 using XDA Labs
spounce said:
Where is the "cellular data always active" setting? I don't see it. Have not updated to run Oreo.
My battery was dropping from 95% to 5% overnight. Did a factory reset which helped, but I'm still losing 17-20% overnight. Seems odd to me on a brand new phone, but I have never owned an Android before. I have blocked notifications and location services from nearly all of my apps. Any advice other than what has already been posted?
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It's under developer options settings. I have mine always active without draining my battery noticeable.
The social media apps such as snapchat, facebook, twitter, etc... are the ones draining your battery while your phone is idle so you need to disable their background data running.
spounce said:
Where is the "cellular data always active" setting? I don't see it. Have not updated to run Oreo.
My battery was dropping from 95% to 5% overnight. Did a factory reset which helped, but I'm still losing 17-20% overnight. Seems odd to me on a brand new phone, but I have never owned an Android before. I have blocked notifications and location services from nearly all of my apps. Any advice other than what has already been posted?
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Click to collapse
The option to Cellular Data Always Active is on the Developer Hidden Menu. If you have it enabled you should be able to turn it off.
Thanks to all for the replies. I thought that restoring factory settings had helped somewhat, but it turns out not to have. Battery has just depleted from 100% to 67% in 3 hours while the phone has sat idle.
The only social media apps I have installed are FB and Whatapp. Notifications for both are turned off. Location services for all apps are also off. The only apps I have installed have been download from the Play Store and have run on my previous phones without causing any trouble. Those who replied all suspect a bad app, so I have installed ACCU Battery as suggested to see if I can nail it down.
Thanks again for the responses.
Try this for one night. Right before bed....
1. Turn OFF WiFi
2. Reboot phone
3. Leave WiFi off after reboot
There is a bug in Google Play Services that affects many people on many different phone types since the November updates.
When on wifi, in certain circumstances (many theories on what the actually trigger is) it will cause Google Play Services to run non stop on certain WiFi networks causing huge battery drain.
In this particular scenario, turning off Wifi does not stop the battery drain. The phone has to be reboot.
I don't know if that is what you are experiencing, as you didn't say if it was an app or system taking so much battery, but I thought I would mention it in case it helps.
Sent from my Pixel 2 using Tapatalk
Why don't you look in settings/battery and see what is using the highest percentage of the battery?
Have looked in Settings/Battery, but am not seeing anything there that diagnoses the problem to my understanding. Highest use shown is Chrome (4%), then Screen (4%) then Google Play services (3%). ACCU Battery app shows the same. Battery is still losing 10-12% of its charge per hour while the phone is idle.
Have sent a message to Essential support to ask if they know anything about a bug in Google Play services causing battery drain. They have so far only suggested rebooting to safe mode and doing the reset to factory settings. Hasn't helped.
Will try shutting wifi off, rebooting and leaving wifi off tonight as suggested. Not really sure where to go from there even if that does save the battery, as a phone that has its battery drained just by being on wifi is useless to me.
If turning off WiFi and rebooting helps reduce system cpu usage, it is a bug in the software and not the phone. I can reproduce that specific issue on my pixel 2 and Samsung Galaxy s8, too....
If the CPU usage isn't from system, though, or turning WiFi off and rebooting doesn't help then you obviously have a completely different issue and need to troubleshoot further.
Sent from my Pixel 2 using Tapatalk
Update:. Nothing Essential support has suggested has helped. Battery is draining to zero overnight while phone is idle both when connected to wifi and when not.
Upon learning that I had purchased the phone at a Telus store in Canada, Essential have said that they can't help me further and have referred me to the store for assistance. I'm disappointed in the lack of support from Essential.