Massive battery drain - Galaxy Note 3 Q&A, Help & Troubleshooting

Hey guys. Recently my battery has been dying at an alarming rate. According to BBS it's from a process called diagnostics.client.Wakelock, does anyone have an idea what could be causing this?
I started noticing the drain after setting up my Galaxy Gear, don't know if that may have something to do with it.
Thanks!
Dan
Sent from my SAMSUNG-SM-N900A using xda app-developers app

dankind64 said:
Hey guys. Recently my battery has been dying at an alarming rate. According to BBS it's from a process called diagnostics.client.Wakelock, does anyone have an idea what could be causing this?
I started noticing the drain after setting up my Galaxy Gear, don't know if that may have something to do with it.
Thanks!
Dan
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
Same issue here. Not sure what it is. Google didn't help much either (besides finding this post)

schwiing said:
Same issue here. Not sure what it is. Google didn't help much either (besides finding this post)
Click to expand...
Click to collapse
I am seeing the same wakelock keeping my device awake and hence draining the battery while in standby. Found nothing else on the web other than this forum

Why don't you ask in the BBS thread, i think you'll get more responses there.
Sent from my Galaxy Note 3 using Tapatalk

uf21 said:
Why don't you ask in the BBS thread, i think you'll get more responses there.
Sent from my Galaxy Note 3 using Tapatalk
Click to expand...
Click to collapse
Thanks! I'll give that a shot.

I am facing a huge battery drain as well after the recent update was pushed. I don't have the "diagnostics.client.Wakelock" in BBS but Samsung Push Service was hogging a lot so I turned that off. It was 80% at 11PM and today morning it was down to 59% .. that's 21% in standby mode. Is it not going into sleep mode or is something else causing this? I have almost everything turned off. Any ideas guys? Thank you.

MJ7? (not sure why but like other people remarked - the battery life looks to have somewhat declined - 30-60% less?)

svyr said:
MJ7? (not sure why but like other people remarked - the battery life looks to have somewhat declined - 30-60% less?)
Click to expand...
Click to collapse
Yes MJ7. I hope this is a bug that can get fixed sooner than later. It's horrible. I just got 1h 37mins of screen time and now I am down to 12%. Just a few calls and some Instagram. Nothing else. Would removing the battery for a while or something help? I haven't installed any app since updating to MJ7 (2 days ago).

I've had this issue with MI7 and MJ7 so the update is not the problem. My guess is me freezing most of the samsung bloat on the phone through Titanium is causing this. Maybe there's a process trying to find something thay I froze?
Sent from my SAMSUNG-SM-N900A using Tapatalk

I fixed it by charging my battery up to 90% then removed the battery and kept it aside for a while ~10 mins and then plugged it back in and charged it to 100%. Now it seems to be normal again. No drain last night. Moved only 1% from 12AM to 9PM. Cheers!

I have the same issue with MJ7 firmware; the phone sometimes doesn't get into deep sleep while the screen is off.
A possible cause of the issue: switch off wifi when data are off.
So now I switch data on before turning wifi off.

Anyone ever find a solution to this? It's killing me.

Same here, my battery declines almos 1% every 5 minutes just texting via Whatsapp and I know Whatsapp is not the guilty. Using Wakelock monitor shows 30% Android System usage with a lot of entries in Gpslocationprovider (even with GPS off and everything on Location settings off), SyncloopWakelock and AlarmManager... MJ7 here too... My Note2 wasn't like this... I finished the day with 5% of baterry after heavy use from 8am til 10pm (including 45' watching videos)... With my Note3 at mid-day I have my battery death!! I can't believe it! and I don't know what is happening (I only have 4 days with my new Note 3) and I have tried almost everything (deactivating) except wipe data/factory reset (I've tried soft reset and nothing)

Anyone ever find a solution to this wakelock?

anyone find a solution?

Delete Google search from system apps and deleted Google play services. Redownload both from play store. Seems to help.
Sent from my SM-N9005 using XDA Premium 4 mobile app

pham818 said:
anyone find a solution?
Click to expand...
Click to collapse
I noted that my GN3 would have great and then poor battery drainage. It seemed to happen right after my first long call of the day. I noted in my wakelock app that diagnostics.client.wakelock was using a lot of time.
I decided to take more drastic action by doing a factory reset and restoring apps one by one. I first used Kingo Root to root my GN3. I had to uninstall Kies and the Samsung driver to get the rooting to work.
Then I backed up with Helium and Titanium backup.
After a factory reset, my battery usage was about 0.2 percent per hour. I use only data and no wifi.
I have now restored most of my apps and still have 0.3 percent per hour usage. I have not updated any Samsung or ATT apps.except for ATT code scanner. i have not "used" any of the google apps except for gmail, search, google+ (signed out). Google music is turned off.
Diagnostics.client.wakelock still shows up but with low time now.
After twelve hours, the GN3 is at 96 percent including a two minute phone call and email updates.
------
After a long phone call, I once again saw my battery usage increase and stay up after the phone call.
-----
I re-started with a factory reset and only restored the minimum apps that I use to browse, email, text, phone, and backup.
So far it is performing well in battery usage.
I will be adding more apps until I find the one that breaks the good performance.
-----
So far I have been able to make it through 24 hours using only TEN percent battery usage. I have added TextPlus, BofA, drippler, Helium, Titanium Backup Pro, CPU Spy Plus, Wakelock Detector, System Tuner Pro, Battery Monitor Pro, AutoBluetooth, Maps, Youtube, YP, Total Commander, Visual Voicemail, Quick Boot, Root Checker, Turn Off Screen. Everything else is stock without updating AT&T apps or Samsung apps.
I am seeing an idle usage of less than 0.3% and that is with two widgets for Battery Monitor and System Tuner. They and Textplus use up the most power. I also talked on the phone via bluetooth for about 30 minutes.
I still get the diagnostic.client.wakelog but only getting about 5 percent awake time.
-----
I did another factory reset. This time I did not allow any app updates.
I installed Titanium Backup, CPU Spy Plus, Wakelock Detector, Battery Monitor Widget Pro.
I have not seen a diagnostic.client.wakelock at all after one hour of use.
-----
I added TextPlus, System Tuner Pro. I put the widgets to System Tuner pro and Battery Monitor on the home screen.
I have not updated any apps since the reset.
I have counted about 7 diagnostic.client.wakelocks for a total of 4 seconds of wake time. My wake time percentage since yeaterday is around 1 percent.
I plan to update apps one at a time to see which one kills the battery usage with wake locks.

I just added AT&T Visual Voicemail, PayPal, BofA, and Evernote to my GN3.
The diagnostics.client.wakelock started climbing and keeping my phone from sleeping.
Uninstalling the four apps did not help.
I think that the problem is with the Visual Voicemail.
----
Factory reset my phone and am back to 1 percent wake state and very low battery drain.
----
The cause of the bad wakelock was due to restoring APP+DATA in Titanium Backup. I did that to save setup steps.
I had restored BofA and Shazam with data and the wakelocks started up.
After I factory reset again, I installed apps the normal way and have been seeing a 0.3 percent use per hour.

Samsung's own software is most garbage in my opinion.
If you use ChatOn and Samsung Hub, etc, disabling this may have an impact.
Here's how I've solved the problem with this pig of an app.
1) go to application manager under settings.
2) go to the "ALL" tab
3) find that "samsung push service"
4) uninstall - this will only uninstall the updates. Once all the very useful updates are gone, the option changes to disable.
5) disable and good riddance.
On a side note, search for this on the playstore. the reviews are hilarious.
c.

Nothing I had tried up to today has fixed my battery drain and diagnostics.client.wakelock issue.
However, today, I got a software update OTA (nb4) on my phone and it appears the problem is fixed.

Related

I solved my battery drain problem

I was having a problem with fast battery drain on my SGS2. I would get 15 hours if lucky from a full charge with light - moderate use. My most recent charge looks like it has doubled the time.
What did I change? I did a factory reset and manually installed all my apps, NOT using titanium backup. I had used titanium backup to restore apps only, that were from my previous phone (Nexus1). I have never used titanium backup for system settings, only apps, but it seems even that is unreliable. I've now stopped using titanium backup completely.
Sent from my A500 using Tapatalk
Can anyone verify this...
Will it matter if it's i9100 to i9100, or just any other phone to i9100?
Well... Ive done several hard resets , because I though I had a network problem , and I many of those I didnt install titanium or even root the device and the battery life was the same.
Just one opinion..
mca1490 said:
Well... Ive done several hard resets , because I though I had a network problem , and I many of those I didnt install titanium or even root the device and the battery life was the same.
Just one opinion..
Click to expand...
Click to collapse
+1 for this..
Sent from my GT-I9100 using XDA Premium App
If you notice a higher battery drainage than normal then you have to see what application you've installed lately. If you can't find it then the only option is to do a Hard Reset. That has worked for me, IF your battery is drained by some app which you've installed lately.
Regards.
I am sure battery drain has to do with the apps we installed and the settings we use.
We are in a fortunate situation that my wife and I have both S II, hers is 2 days older from the same shop, so I assume both devices are from the same batch. Hence no hardware difference.
I installed a lot app and played with lots of settings and if my wife like it, she "demand" to install it on hers too, so hers is a more controlled env.
For some reason my battery drains a lot quicker than hers. I still have to find out which application / settings cause this.
For an experiment, we did not use both phones for a full day (very difficult), so all the drain is due to background processes.
There are several dips in the graph, but those are explicitly usage of the phone for a while. The big last drop on her battery was because she was playing a game for more than 3 hrs.
PS.
A collegue of mine (also an SII) had his battery run out quickly, until he found out his culprit: Settings->Location and security->Use wireless network was ON.
You can see the effect of this as the "almost horizontal bar" in my wife's battery when we turned it off.
thx for info man.
What would happen if i turn that off? I want to try this to preserve my batt life. Thanks!
Sent from my GT-I9100 using XDA App
PB_2003. You had to use one phone to make a shot of another phone? Just hold down the home key and press the power key. You will be able to take shots like the attached.
I have used TV to restore many times and battery life is fine. I'm would suggest that the issue is some app you are restoring rather than TB
Sent from my GT-I9100 using XDA Premium App
I wonder if having 3rd party launchers like launcher pro drains the battery quicker. I installed launcher pro without ever having really tested the battery life of the phone with the standard launcher. Has anyone here tested the difference, if any, of the battery life of standard v market app launchers?
pb_2003 said:
I am sure battery drain has to do with the apps we installed and the settings we use.
We are in a fortunate situation that my wife and I have both S II, hers is 2 days older from the same shop, so I assume both devices are from the same batch. Hence no hardware difference.
I installed a lot app and played with lots of settings and if my wife like it, she "demand" to install it on hers too, so hers is a more controlled env.
For some reason my battery drains a lot quicker than hers. I still have to find out which application / settings cause this.
For an experiment, we did not use both phones for a full day (very difficult), so all the drain is due to background processes.
There are several dips in the graph, but those are explicitly usage of the phone for a while. The big last drop on her battery was because she was playing a game for more than 3 hrs.
PS.
A collegue of mine (also an SII) had his battery run out quickly, until he found out his culprit: Settings->Location and security->Use wireless network was ON.
You can see the effect of this as the "almost horizontal bar" in my wife's battery when we turned it off.
Click to expand...
Click to collapse
The screen shot on the left is your phone correct? It looks like something is waking your phone up and leaving it in an awake state for far too long. Your graph represents over a day's time and I see those huge chunks of time where your screen is off but your phone is awake; I'd say some program is what do they call it *wakelock* every now and then.
Endoran said:
The screen shot on the left is your phone correct? It looks like something is waking your phone up and leaving it in an awake state for far too long. Your graph represents over a day's time and I see those huge chunks of time where your screen is off but your phone is awake; I'd say some program is what do they call it *wakelock* every now and then.
Click to expand...
Click to collapse
By the looks of it, the screen was on the entire time (which seems impossible?).
ithehappy said:
If you notice a higher battery drainage than normal then you have to see what application you've installed lately. If you can't find it then the only option is to do a Hard Reset. That has worked for me, IF your battery is drained by some app which you've installed lately.
Regards.
Click to expand...
Click to collapse
it's not just the apps that was just installed. It should include apps that are updated. I had this issue on SGS I when beautiful widget was having issues with updates causing the phone to use more battery power than usual
Morel likely to be a bad app, or a bad app setting causing the app not to close properly then drain power than the mere fact you restored it via titanium.
anyone one trying while sleeping, off your packet data ?
for me i tested,
2350 @100% to 0700 @ 99% (during packet data off)
If on, it will left 70% ++ in the next morning..
why is that so?
This is my battery drain using Litening ROM 1.5
I usually make and receive 30min phone call a day, push email on 2 accounts, wi-fi at work, data always on.
luexi said:
anyone one trying while sleeping, off your packet data ?
for me i tested,
2350 @100% to 0700 @ 99% (during packet data off)
If on, it will left 70% ++ in the next morning..
why is that so?
Click to expand...
Click to collapse
Turning off data packet doesn't allow any application going on line (unless you have your wifi on) and cannot download e-mails, synchronize anything, etc..
This saves your battery a lot.
Endoran said:
The screen shot on the left is your phone correct? It looks like something is waking your phone up and leaving it in an awake state for far too long. Your graph represents over a day's time and I see those huge chunks of time where your screen is off but your phone is awake; I'd say some program is what do they call it *wakelock* every now and then.
Click to expand...
Click to collapse
Yes, that is also what I suspect. It is just to find out what which application / settings this cause.
I found out that I have 4 apps has an "sync" account, I delete all of them (except gmail), now I got a lot better performance (1 day: still 75%).
I'll post later my picture
ph00ny said:
it's not just the apps that was just installed. It should include apps that are updated. I had this issue on SGS I when beautiful widget was having issues with updates causing the phone to use more battery power than usual
Click to expand...
Click to collapse
Of course the updates are included. There should be an app/good optimized app which will allow us to close the apps and thus Auto Sync and Background Data to off when we are not using them, especially at bed time. The in built task manager's RAM Clearance function is crap and frankly I haven't found an app which will optimize the RAM without force losing the apps/widgets. Tried 'Gemini App' but I doubt! This 'Sync' stuff is the main responsible part of high battery drain.
Regards.

Battery draining problems

Hiya,
Ever since I got my phone replacement (Brand New in Box from Bell) I noticed that the battery drains 10% per hour regardless of my current clock speeds.
I'm only listening my music.
My mobile data is on.
Wifi is off.
I have ES Task Manager set to autokill when screen off
Details:
ROM- CyanogenMod Nightly #140
CPU Clock speeds- 245~368 Mhz
CPU Governer- ON DEMAND
VM Heap Size- 48m
Sent from my HTC Vision using XDA App
Just making sure I'm reading you right, you have es task manager killing apps? Android 2.2 doesn't have any need for that, and it may hurt your battery life.
First thing to check is to make sure any apps that sync (weather) aren't syncing every 15min, and change them to every few hours. If that still doesn't work, try a different battery. May just have a bad one.
Sent from my T-mobile G2 using Tapatalk
Go into spare parts > battery history > partial wake usage
This will show apps that are running in the background that are using the battery. If there are any 'rogue' apps that aren't behaving properly, this should show it. You can also use Watchdog Lite from the Market (free) to monitor CPU usage of applications to try and find what is running down your battery.
Although, if you are listening to music, 10% drain per hour doesn't sound too much out of the ordinary.
Update: I stopped my music for roughly 45 minutes and it seems that music doesn't affect it much. It still drains.
Sent from my HTC Vision using XDA App
Update: One application that was leeching my battery was actually "Friendcaster". Removed.
Sent from my HTC Vision using XDA App
Also mobile data with automatic syncing rapes battery
Sent from Space using Tapatalk Pro
TheRedDroid said:
Update: One application that was leeching my battery was actually "Friendcaster". Removed.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Yea good call. And get rid of that task killer! No need for that, especially in CM7.
Having similar problems suddenly. I was getting nearly 24 hours of battery life with normal usage, but in the last 4-5 days the phone drains to death while in standby. Searched here and online and couldn't find anything other than the normal check apps, etc. But I haven't changed anything in months, and usage isn't showing anything out of the ordinary.
Is it possible my battery is hosed? Android OS says battery health is still "good", and outside of screen-off it seems to drain normally. I even left it on for about 30 minutes and lost 1%. But overnight it went from 100% to 1% in just short of 7 hours with absolutely no use. So bizarre...
http://support.t-mobile.com/thread/2710?tstart=0
It's not just you.
I have same problem, with two different batteries, even after hard reset.
I have been having this problem the last two days as well. The t-mobile forum says to roll back the updates to the google maps app. I just rolled it back, will see if it helps.
zanthian said:
I have been having this problem the last two days as well. The t-mobile forum says to roll back the updates to the google maps app. I just rolled it back, will see if it helps.
Click to expand...
Click to collapse
Didn't help me.
Only turning on airplane mode helped me.
I think it's a TMO infrastructure/network problem of some sort, honestly. Maybe a bug with the deployment of 2.3?
Yeah didn't help me either.
I had my phone fully charged when i made the post earlier and it is now dead.
Hopefully they shed some light on this soon.
OK good I'm not crazy
One thing I noticed last night after draining and wiping battery stats again is when I woke up it said Dialer took up 49% of the battery usage? I charged to full with the phone off, turned it on and it sat on the nightstand until this morning. Received 2 texts during that time, no phone calls made or received, and my alarm is set at 6am on it and went off. Battery went from 100% to 19% in this state.
This is frustrating. I read the T-Mo thread and it's seeming more like network issues? Anyone else have this problem here on XDA?
EDIT: Customer Support is useless. Insistent that forum posts "mean nothing" and I need to pay them $20 to replace the phone. Also they have no logged issues on this, even though I've seen multiple posts of people who've called in. Sigh.
Also been experiencing the exact same problem with CM13X and CM151. I had uninstalled maps, which didn't improve anything, so I reinstalled it and it appears to be okay now
So far 1h16m since full charge after uninstalling Maps completely and rebooting and clearing cache, and battery is still 100% while sitting on my desk here at work. Also Dialer isn't showing 50% usage either. Hmmm.

Massive wake lock and battery drain

Hi guys,
I have been having an issue with my Motorola X Play (UK Single Sim) I have only owned it for a few months from new.... The battery is draining fast and I can see in the battery stats that it's not sleeping, otherwise the battery usage page shows nothing of interest, apart from perhaps Mobile Standby which is quite high, above the screen but the signal bar is all green...
I rooted my phone to better find out what was causing these issues, otherwise stock Marshmallow. Unfortunately Motorola now are not interested as they say my phone is rooted and now has no warranty - useless idiots!
Using GS Sam battery monitor (rooted) I can see that the following is keeping the phone awake, no other app is.
48.3% of battery consumed by Kernel (Android OS)
Keep awake over 2 hours
CPU usage 59m 53s
Number of Wake Locks: 1
Byes sent: 246.21KB
Bytes Received: 5.70MB
App UID: 0
Wakelock Detail:
Google_C2DM 0.0s (1)
I have tried safe mode but it appears to be the same, I have hardly any apps installed apart from Facebook and Facebook messenger and I have even tried it without them...
I have tried turning off/on WiFi / Location / GPS is now disabled. WiFi Scanning is off. Restarts make no difference... I have even done a factory reset about a month ago.
Any ideas, this phone is having the same battery life or less than my Nexus 5 which had a much smaller battery...
Many thanks
here's a way to avoid it http://forum.xda-developers.com/galaxy-s2/help/google-c2dm-checkin-services-t1321520
i'll update if i find anything else.
don't tell them your device is rooted. if you go to service center just re-lock the bootloader and its back to normal.[it won't get your warranty back but they don't check that much]
can you post a screenshot of gs sam.
1 - Install BetterBatteryStats (BBS) - this will give you detailed information on what is draining your battery. Get it from XDA v2.2.0.0B6 - this gives you the detailed breakdown in the UI that you are after, the google play version doesn't do it in the UI (older version).
Get baseline results (charge it full, don't touch it for 5-6 hours) I like to do this while sleeping.
2 - Install Greenify (you don't need the Xposed module if you don't want to fiddle with that yet, alto I highly recommend it) set the working mode to root. If applications are still not sleeping, add the widget and force sleep everything before you turn off your screen
Get BBS results (do the 5-6 hours while sleeping) - improved?
3 - Install Naptime from the google play store (by Fransico Franco)
Get BBS results - improved?
Getting anal about battery usage?
4- Read up on Amplify - this yielded even more results for me. But this can take a bit of work to get right. There's a lot of great threads on XDA for setting this up.
5 -Smart network - allows you to control data, networks, wifi, bluetooh, nfc, gps on/off with a ton of great features for auto. management.
I have all the above and yield a 0.4%/hr drain on stand by (see signature for phone build).
Amplify is a god sent app. It has been 4 hours now, and I have been using whatsapp on and off (about 20 seconds each time) and I still have 97% left in the tank.
LaurenceGough said:
Hi guys,
I have been having an issue with my Motorola X Play (UK Single Sim) I have only owned it for a few months from new.... The battery is draining fast and I can see in the battery stats that it's not sleeping, otherwise the battery usage page shows nothing of interest, apart from perhaps Mobile Standby which is quite high, above the screen but the signal bar is all green...
I rooted my phone to better find out what was causing these issues, otherwise stock Marshmallow. Unfortunately Motorola now are not interested as they say my phone is rooted and now has no warranty - useless idiots!
Using GS Sam battery monitor (rooted) I can see that the following is keeping the phone awake, no other app is.
48.3% of battery consumed by Kernel (Android OS)
Keep awake over 2 hours
CPU usage 59m 53s
Number of Wake Locks: 1
Byes sent: 246.21KB
Bytes Received: 5.70MB
App UID: 0
Wakelock Detail:
Google_C2DM 0.0s (1)
I have tried safe mode but it appears to be the same, I have hardly any apps installed apart from Facebook and Facebook messenger and I have even tried it without them...
I have tried turning off/on WiFi / Location / GPS is now disabled. WiFi Scanning is off. Restarts make no difference... I have even done a factory reset about a month ago.
Any ideas, this phone is having the same battery life or less than my Nexus 5 which had a much smaller battery...
Many thanks
Click to expand...
Click to collapse
Facebook app has been known to cause serious battery drain in the past. Uninstall it and test again.
In 99% of the cases it is caused by an app. Try to find out which one is causing the drain.
Hi all,
Sorry for the delay and thanks for the replies. I performed a factory reset again, after clearing the cache etc, the same as I did last time. The only difference is I then installed Android 6.0.1
The battery drain has now gone. I didn't perform a restore of apps etc, and the only apps I have installed so far in addition have been Facebook and Facebook messenger but I have found these have had no effect at all on the battery drain. I haven't even updated the stock apps (apart from the security ones).
I now get two days of use easy. It also seems to be running slightly faster. I will update apps one by one, over the course of a few days to make sure nothing causes it again...
http://forum.xda-developers.com/android/general/guide-extreme-battery-life-t3095884
I use this guide, works really great to limit wake locks.
And I don't use Fb app but use the browser instead, battery lasts easily two days of "heavy" usage !
I found the problem, or at least a major bug. Whenever you cast to Google Chromecast Audio and then stop casting completely there is a massive wakelock until you next restart the phone. My phone was awake all night and down to 20% battery life. Android OS takes a massive portion of the battery life and under keep awake stats it's 9 hours +. It seems that when it says disconnected it is not. A major bug! I'll try and report it using Google's bug reporter...
LaurenceGough said:
I found the problem, or at least a major bug. Whenever you cast to Google Chromecast Audio and then stop casting completely there is a massive wakelock until you next restart the phone. My phone was awake all night and down to 20% battery life. Android OS takes a massive portion of the battery life and under keep awake stats it's 9 hours +. It seems that when it says disconnected it is not. A major bug! I'll try and report it using Google's bug reporter...
Click to expand...
Click to collapse
not even Doze could kill it? perhaps you could try Servicely and see if it could stop the thing from running.
pijes said:
not even Doze could kill it? perhaps you could try Servicely and see if it could stop the thing from running.
Click to expand...
Click to collapse
Nope, Doze had no affect at all but it should be as it was sitting stationary overnight - normally the drain overnight is a few percent at the most, last night it was around 65% and I was left with 20% in the morning and this was I think the first time I had used Google Chromecast Audio since the factory reset with great battery life up to last night... I could try Servicely but I am not sure on the service to kill and I'd like to keep it 100% stock for now so I can help out Google to fix the bug (or Motorola if they bother)... What a pain as I just bought 4x Google Chromecast Audios!!
I have reported it here in the Android bug tracker, feel free to comment / star the issue to bring it to Google's attention.
https://code.google.com/p/android/issues/detail?id=208324
However I am not sure if this is a Motorola Issue or a Google Marshmallow / Chromecast issue?? Motorola support have been very unhelpful so no luck if that is the case...
If anyone else with Chromecast Audio could confirm the bug that would be great.
Thanks
Laurence
There's a post on reddit about battery drain with chromecast audio about a year ago, not sure if it's the same issue though.
Sent from my XT1562 using XDA-Developers mobile app
https://forum.xda-developers.com/general/general/fix-fix-systemupdateservice-wakelock-t3060548
maybe this help, on moto g this helped
apart from greenify and naptime...i dont think we have something like amplify yet for nougat devices, also with the governor scripts they are providing better results now
yep
miss5tability said:
i dont have root etc but on my just buy moto x play with stock android 6 i dont have 2 sensors working and deep sleep is gone so battery drain... even after cler cache. reset etc, this phone is pure ****
Click to expand...
Click to collapse
If you bought it brand new just go back to the shop for replacement
pijes said:
If you bought it brand new just go back to the shop for replacement
Click to expand...
Click to collapse
yep

Battery Drain | Idle

My Essential PH 1 is draining a lot.
Phone idle is taking most power with approximately 17%. Screenshots attached.
Can you please advise if this is normal and ways to minimize battery drain ?
manuvarghese said:
My Essential PH 1 is draining a lot.
Phone idle is taking most power with approximately 17%. Screenshots attached.
Can you please advise if this is normal and ways to minimize battery drain ?
Click to expand...
Click to collapse
Are you showing off? because those are amazing numbers. You're on track for 35 hours! I get around 26. Your bigger killer is What's App, but that's expected for a Facebook app. 17% for idle means your phone is on and doing nothing 17% of the time.
Sent from my PH-1 using Tapatalk
reverenddak said:
Are you showing off? because those are amazing numbers. You're on track for 35 hours! I get around 26. Your bigger killer is What's App, but that's expected for a Facebook app. 17% for idle means your phone is on and doing nothing 17% of the time.
Sent from my PH-1 using Tapatalk
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Click to collapse
Nope I am not showing off, I think i am having huge drains when I am asleep. Most of the time in that graph is idle time so i am thinking it should be better ?
Again I moved recently to droid from iOS so i am unsure of the droid power management baselines.
manuvarghese said:
Nope I am not showing off, I think i am having huge drains when I am asleep. Most of the time in that graph is idle time so i am thinking it should be better ?
Again I moved recently to droid from iOS so i am unsure of the droid power management baselines.
Click to expand...
Click to collapse
Cool. I didn't mean to seem mean, but those are good numbers. If your phone is on, and you have push notifications (pretty much every social media app, phone, sms, etc.) you're going to have drain. Even if the phone was off, the battery would drain somewhat. But you have What's App and other chat apps, so that'll use battery, even if your asleep, the phone isn't. It's the only way you would be able to receive calls, text, updates, etc.
That 17% looks steep, but it's all relative to a small screen. over the span of 20 hours and you still have almost 50% battery, especially with "free" apps that are basically advertising engines pushing ads at your every minute. Having Phone Idle at the top is not a bad thing, it just means you don't use your phone as much as you use What's App.
1% per hour is good, better than our S8 even
I had enabled "Cellular data always active" and it chewed through my battery life. I turned it off and can now last 1.5 days on a charge.
My phone is draining 12% overnight. And phone idle is top of the list. What does this phone idle do? There was a random night where the phone only dropped 1%. But most nights, it's draining around 10% with phone idle at the top.
Update: setting wifi to not stay on while phone is sleeping seems to fix the drain issue.
boidsonly said:
I had enabled "Cellular data always active" and it chewed through my battery life. I turned it off and can now last 1.5 days on a charge.
Click to expand...
Click to collapse
Does disabling it affect receiving messages that rely on mobile data such as WhatsApp?
Where is the "cellular data always active" setting? I don't see it. Have not updated to run Oreo.
My battery was dropping from 95% to 5% overnight. Did a factory reset which helped, but I'm still losing 17-20% overnight. Seems odd to me on a brand new phone, but I have never owned an Android before. I have blocked notifications and location services from nearly all of my apps. Any advice other than what has already been posted?
If your losing that much overnight it's probably a bad app.
I don't use it, but have read that the Facebook messenger is good for that. As in eating up a battery overnight.
spounce said:
Where is the "cellular data always active" setting? I don't see it. Have not updated to run Oreo.
My battery was dropping from 95% to 5% overnight. Did a factory reset which helped, but I'm still losing 17-20% overnight. Seems odd to me on a brand new phone, but I have never owned an Android before. I have blocked notifications and location services from nearly all of my apps. Any advice other than what has already been posted?
Click to expand...
Click to collapse
I can promise you that that's not normal, especially for this phone. Overnight battery loss is minimal, 15 hours of idle with a 10% drain is what I'm getting. That's pretty amazing. I'd check your apps and ask the general android forums for advice. I also bet there is a rogue app draining you juice. chat and social media apps with all their pushed content and friend updates are huge battery killers.
Install accu battery ,charger to full last thing at night ,don't touch through night ,then see what's draining battery ,mine drains by about 2/3% through 8/9 hrs at night
Sent from my PH-1 using XDA Labs
spounce said:
Where is the "cellular data always active" setting? I don't see it. Have not updated to run Oreo.
My battery was dropping from 95% to 5% overnight. Did a factory reset which helped, but I'm still losing 17-20% overnight. Seems odd to me on a brand new phone, but I have never owned an Android before. I have blocked notifications and location services from nearly all of my apps. Any advice other than what has already been posted?
Click to expand...
Click to collapse
It's under developer options settings. I have mine always active without draining my battery noticeable.
The social media apps such as snapchat, facebook, twitter, etc... are the ones draining your battery while your phone is idle so you need to disable their background data running.
spounce said:
Where is the "cellular data always active" setting? I don't see it. Have not updated to run Oreo.
My battery was dropping from 95% to 5% overnight. Did a factory reset which helped, but I'm still losing 17-20% overnight. Seems odd to me on a brand new phone, but I have never owned an Android before. I have blocked notifications and location services from nearly all of my apps. Any advice other than what has already been posted?
Click to expand...
Click to collapse
The option to Cellular Data Always Active is on the Developer Hidden Menu. If you have it enabled you should be able to turn it off.
Thanks to all for the replies. I thought that restoring factory settings had helped somewhat, but it turns out not to have. Battery has just depleted from 100% to 67% in 3 hours while the phone has sat idle.
The only social media apps I have installed are FB and Whatapp. Notifications for both are turned off. Location services for all apps are also off. The only apps I have installed have been download from the Play Store and have run on my previous phones without causing any trouble. Those who replied all suspect a bad app, so I have installed ACCU Battery as suggested to see if I can nail it down.
Thanks again for the responses.
Try this for one night. Right before bed....
1. Turn OFF WiFi
2. Reboot phone
3. Leave WiFi off after reboot
There is a bug in Google Play Services that affects many people on many different phone types since the November updates.
When on wifi, in certain circumstances (many theories on what the actually trigger is) it will cause Google Play Services to run non stop on certain WiFi networks causing huge battery drain.
In this particular scenario, turning off Wifi does not stop the battery drain. The phone has to be reboot.
I don't know if that is what you are experiencing, as you didn't say if it was an app or system taking so much battery, but I thought I would mention it in case it helps.
Sent from my Pixel 2 using Tapatalk
Why don't you look in settings/battery and see what is using the highest percentage of the battery?
Have looked in Settings/Battery, but am not seeing anything there that diagnoses the problem to my understanding. Highest use shown is Chrome (4%), then Screen (4%) then Google Play services (3%). ACCU Battery app shows the same. Battery is still losing 10-12% of its charge per hour while the phone is idle.
Have sent a message to Essential support to ask if they know anything about a bug in Google Play services causing battery drain. They have so far only suggested rebooting to safe mode and doing the reset to factory settings. Hasn't helped.
Will try shutting wifi off, rebooting and leaving wifi off tonight as suggested. Not really sure where to go from there even if that does save the battery, as a phone that has its battery drained just by being on wifi is useless to me.
If turning off WiFi and rebooting helps reduce system cpu usage, it is a bug in the software and not the phone. I can reproduce that specific issue on my pixel 2 and Samsung Galaxy s8, too....
If the CPU usage isn't from system, though, or turning WiFi off and rebooting doesn't help then you obviously have a completely different issue and need to troubleshoot further.
Sent from my Pixel 2 using Tapatalk
Update:. Nothing Essential support has suggested has helped. Battery is draining to zero overnight while phone is idle both when connected to wifi and when not.
Upon learning that I had purchased the phone at a Telus store in Canada, Essential have said that they can't help me further and have referred me to the store for assistance. I'm disappointed in the lack of support from Essential.

Trying to track down cause of recent battery drain issue.

Hello all,
So I know there's various discussions all over the web about the Galaxy s10 and battery issues on both Snapdragon and Exynos variants. It seems people are experiencing a wide margin of difference in avg battery life..
So here's my situation. My wife and I both have S10+'s through AT&T. We got them the first week they came out. I looked though the forums and performed several battery optimization tweaks on both phones and since then the battery life has been really impressive... No complaints really. Until this last week.
We both recieved the March security patch and fingerprint scanner fix about a week ago. My wife's phone seems unchanged by this. Everything working as expected. My phone however has been draining battery MUCH faster both in SOT and standby time. I'm losing 2-3x more battery % overnight. In the last 20 mins of just reading through threads on the XDA forum app, I've lost about 10% battery. I'm sitting in the dark with my screen brightness very low too. (down another 5% since I started typing this!)
My wife and I have very similar phone habits. Since both our phones are optimized identically, and we used most of the same apps a play the same games, I started looking through everything different I've done in my phone since this problem started. I installed Adhell3, which seems to be setup properly and working. Mike B. from Adhell's Discord assured me that Adhell shouldn't be draining my battery. I'm mostly using it just to remove a bunch of basic bloatware and block some ads.
The update seems to have worked fine otherwise. My FP scanner is much better now, but something is definitely wrong. I've tried wiping the partition cache afterwards. I've tracked down others experiencing issues after this particular update, but cant seem to find a way to fix this problem yet. I saw something about Deep Sleep problems after the update when someone uses a VOIP service like Skype or WhatsApp, but I dont use anything like that. I can't even find a good tool to use to see more information about my battery usage, as the built-in battery monitor lacks a good deal of information. CPUspy doesn't work on my version.
If anyone has any ideas of what could be the culprit, what else I could try, or what tools I could use to try and track down what exactly is causing this sudden increase in drain, I'd really appreciate it.
Which update do you have ASBA or ASCA? This is rather weird, Battery drain can also come from restoring from backups. I lose 2% every night and my phone is on airplane mode, not connected to anything except location. I do not have adhell, and last time I tested before the fingerprint update I had 10h SoT on wifi purely. When I got the new fingerprint update I checked if the phone went to deep sleep and it does, so I really do not know what might be your issue. I have an exynos variant btw. Also I charge my phone constantly from 80 I let it drop to 40 and charge it back, I do not use fast charging options. Since unplugging my phone now on LTE fully I have lost 1% in 30 min, I have my fitbit always connected, location on, max resolution, I have a semi black wallpaper and brightness around 40-50%.
I will see today how much SoT I can get from 80% part wifi, part LTE, I will update.
clear cache helped a lot of people
Update 1
Reset all phone settings to factory. Don't do full factory reset, just all the settings, fixed my post update battery drain issues
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Update 2
Hrrm. It seems I don't have ASBA or ASCA, I have ASD3. The March update.
I'm really hoping I don't end up having to factory reset and manually install everything... Because I did do a restore from backup with AT&T Transfer, because it seemed really convenient and time saving. I had no idea that so many people have had issues with restoring from various back up services (AT&T, Samsung, Google etc.)
I did the same restore from backup on my wife's S10+ too and she's had no problems. Her battery life is phenomenal. My battery issues only started after this last update.
SinisterDev said:
I'm really hoping I don't end up having to factory reset and manually install everything... Because I did do a restore from backup with AT&T Transfer, because it seemed really convenient and time saving. I had no idea that so many people have had issues with restoring from various back up services (AT&T, Samsung, Google etc.)
I did the same restore from backup on my wife's S10+ too and she's had no problems. Her battery life is phenomenal. My battery issues only started after this last update.
Click to expand...
Click to collapse
Well that seems rather strange to be honest, you can eliminate possibilities by just testing and see what works. Last possibility can be that factory resetting and installing all new, but then again, it could be that it solves your issues or not. You should be having rather horizontal lines to prove your phone is truly going into deep sleep in my opinion, but also you can check with CPU Spy
Sorry it will be this pic
Try to log too safe mode and check the battery drain
If stopped then it was from an application that have a problem
If not I think it might be a system app or something
So. I'm starting to think that some of my problem has to do with wakelocks. Unfortunately I have limited access to wakelocks statistics since my phone is unrooted. However. Last night I fully charged my phone right before bed and then took it off the charger to see how much it would lose overnight. It dropped a whopping 10% vs the 1-2% it used to.
I looked through some of the battery info and noticed several apps running in the background for very long periods of time since last night. Chrome(2hrs) , Discord(2hrs), Google Play Services(a whopping 13hrs 30mins running in background) and Google Play store (5hrs)
Somehow Discord was responsible for draining 7.6% battery in that time!
So, could this be a wakelock issue causing my phone to lose so much battery overnight? I know that's only half the problem, because I'm also experiencing higher drain than usual while using certain apps too. But I'm trying to figure out one thing at time.
SinisterDev said:
So. I'm starting to think that some of my problem has to do with wakelocks. Unfortunately I have limited access to wakelocks statistics since my phone is unrooted. However. Last night I fully charged my phone right before bed and then took it off the charger to see how much it would lose overnight. It dropped a whopping 10% vs the 1-2% it used to.
I looked through some of the battery info and noticed several apps running in the background for very long periods of time since last night. Chrome(2hrs) , Discord(2hrs), Google Play Services(a whopping 13hrs 30mins running in background) and Google Play store (5hrs)
Somehow Discord was responsible for draining 7.6% battery in that time!
So, could this be a wakelock issue causing my phone to lose so much battery overnight? I know that's only half the problem, because I'm also experiencing higher drain than usual while using certain apps too. But I'm trying to figure out one thing at time.
Click to expand...
Click to collapse
You can look at this thread and see if you can install the app without being root or not
https://forum.xda-developers.com/showthread.php?t=1179809
aromerodaniel said:
Which update do you have ASBA or ASCA? This is rather weird, Battery drain can also come from restoring from backups. I lose 2% every night and my phone is on airplane mode, not connected to anything except location. I do not have adhell, and last time I tested before the fingerprint update I had 10h SoT on wifi purely. When I got the new fingerprint update I checked if the phone went to deep sleep and it does, so I really do not know what might be your issue. I have an exynos variant btw. Also I charge my phone constantly from 80 I let it drop to 40 and charge it back, I do not use fast charging options. Since unplugging my phone now on LTE fully I have lost 1% in 30 min, I have my fitbit always connected, location on, max resolution, I have a semi black wallpaper and brightness around 40-50%.
I will see today how much SoT I can get from 80% part wifi, part LTE, I will update.
Click to expand...
Click to collapse
10 sot?!?!?you sure about it?!?whatever I try I always only have 7 something sot,how can you make it 10?!?
paullu said:
10 sot?!?!?you sure about it?!?whatever I try I always only have 7 something sot,how can you make it 10?!?
Click to expand...
Click to collapse
I have done it before, I can look for the image, if you would like. That was a full day of wifi actually.
paullu said:
10 sot?!?!?you sure about it?!?whatever I try I always only have 7 something sot,how can you make it 10?!?
Click to expand...
Click to collapse
Here is the pic
Also you can look at this thread
https://forum.xda-developers.com/s10-plus/how-to/official-exynos-battery-life-thread-t3917814/page7
You have it good compared with me I get background drain on all apps and I have all apps set not to run in the background
da1e8 said:
You have it good compared with me I get background drain on all apps and I have all apps set not to run in the background
Click to expand...
Click to collapse
You just need to tweak your settings more, put which apps do not run on the background or go to sleep, how many days you need to wait to put unused apps to sleep. Is all tweaking the settings.
aromerodaniel said:
You just need to tweak your settings more, put which apps do not run on the background or go to sleep, how many days you need to wait to put unused apps to sleep. Is all tweaking the settings.
Click to expand...
Click to collapse
I've put all apps to sleep and they still register as been used
da1e8 said:
I've put all apps to sleep and they still register as been used
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Click to collapse
Then I don't what you can do, either do a factory reset and so not restore anything from backups and see if that works. I usually set my phone that way, clean no restoration from any backup all apps are installed manually, and I do not even use adhell to disable most of Samsung crap apps and services.

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