ever since the 7.0 update my s7 edge has been randomly freezing and restarting its self, no matter what i do, i tried clearing cache partition, i tried a factory reset, but my device still seems to freeze and restart.
im trying to find out how i can go back to marshmallow apparently factory reset still on 7.0.
stock or cook rom?
dhtheshy said:
stock or cook rom?
Click to expand...
Click to collapse
its stock, never rooted.
Me also the same sometimes it freezes and starts again
Fahimxda said:
Me also the same sometimes it freezes and starts again
Click to expand...
Click to collapse
i thought it was only me, its really annoying on marshmallow it was fine, now randomly itll just freeze and restart.. it no matter what i do, i could be browsing on chrome or just unlocking the device, its just random..
i want to go back to marshmallow.. until they fix this garbage.
streetkilln said:
ever since the 7.0 update my s7 edge has been randomly freezing and restarting its self, no matter what i do, i tried clearing cache partition, i tried a factory reset, but my device still seems to freeze and restart.
im trying to find out how i can go back to marshmallow apparently factory reset still on 7.0.
Click to expand...
Click to collapse
I have the same problem (random reboots). I have a Galaxy S7 and since the update to Android Nougat 7.0, my phone restarts randomly, it can stay an entire week without restart and it can also restart 2 days in a row. It's totally random but the average is a restart every 6-7 days. I have reset to the factory settings and I have reinstalled only the most important applications (facebook messenger, viber, yahoo mail) but unfortunately about ten days after reset, the problem has reappeared.
GeekTN said:
I have the same problem (random reboots). I have a Galaxy S7 and since the update to Android Nougat 7.0, my phone restarts randomly, it can stay an entire week without restart and it can also restart 2 days in a row. It's totally random but the average is a restart every 6-7 days. I have reset to the factory settings and I have reinstalled only the most important applications (facebook messenger, viber, yahoo mail) but unfortunately about ten days after reset, the problem has reappeared.
Click to expand...
Click to collapse
seems u have it better than me, mine restarts about 2-3 times a day, i havent had a single day without a restart, its aggravating me.
streetkilln said:
seems u have it better than me, mine restarts about 2-3 times a day, i havent had a single day without a restart, its aggravating me.
Click to expand...
Click to collapse
Have you reset your phone?
Yeah i have exactly the same problem ... we can write case after the restart (case with the problem + logs ) in Samsung member app installed on our phones !
master89q said:
Yeah i have exactly the same problem ... we can write case after the restart (case with the problem + logs ) in Samsung member app installed on our phones !
Click to expand...
Click to collapse
Yes I have this problem of random reboots and I sent an error report via Samsung Members, so that Samsung is aware and corrects this bug as soon as possible.
GeekTN said:
Have you reset your phone?
Click to expand...
Click to collapse
Yep twice still same issues
streetkilln said:
Yep twice still same issues
Click to expand...
Click to collapse
Have you installed any applications recently? What is the version of your firmware?
GeekTN said:
Have you installed any applications recently? What is the version of your firmware?
Click to expand...
Click to collapse
Nope and 7.0
My Galaxy Tab S2 does this...its very annoying and I cant figure out what is causing it.
I had random restarting problems with my G901F and i fixed the problem with a custom kernel and raising cpu minimum frequency limit by 400 mhz. No other methodes worked but this.
Related
Hi guys just got my s3 couple of hours ago white 16gb for sprint. I tried searching for the issue I am having and no results, so I am posting here. I did the initial android setup and everything was running fine for first 15 min and then phone keeps freezing and restarts, I did many battery pulls and same thing. It would work for min or 2 and freezes and reboots. Then I put the phone on charge and used it for several minutes and no crash.
So I unplugged the phone when the battery was at 52% after charging for more then 45 min, and same reboot issue is back. So I was wondering if anyone else having this issue.
Thanks for all your help in advance.
if you didnt flash things, which i dont even know what you would flash and how at this point, i would say its broken, and you should go get an exchange. Hopefully youre the only one with the issue, ever.
i guess you could try a factory reset, which i would assume you can do from recovery, to which you would maybe get to by powering off, and holing volume up and power(once again, just an assumption).
p.s. i am impatiently waiting untill best buy gets 32gb version in stock so i can trade in this lte evo pos.
i did many factory resets and battery pulls and same issue. so i got tired and called in for exchange, they are sold out right now but will send one out as soon it comes back in stock.
Did you do a hard reset from recovery?
Sent from my SPH-L710 using XDA
any particular app installed that might be causing this? :crying:
Yes I Reset it from recovery and did factory reset 4 to 6 times, No apps installed. As soon as i start navigating through menus it freezes and then reboots. Sometimes it also freezes at sprint logo while restarting, i have owned 200+ phones never had a single android phone with this kind of Issue.
element3g said:
Yes I Reset it from recovery and did factory reset 4 to 6 times, No apps installed. As soon as i start navigating through menus it freezes and then reboots. Sometimes it also freezes at sprint logo while restarting, i have owned 200+ phones never had a single android phone with this kind of Issue.
Click to expand...
Click to collapse
Do you have a sd card installed? If its from a older phone or s2 it might be the problem too. Back up everything in format the card then see what happens....
Thanks for all your help guys !
I fixed the issue by wiping cache partition and factory reset. Before all I did was factory reset but didn't do wipe.
No crash so far
Sent from my SPH-L710 using xda premium
Hi Guys,
i got freezes when i charge it overnight (its connected to the original charger the whole night). I only can do a hard reset to use my device again because the touch-screen doesnt work then. This is very annoying because i use my device with Alarm to get up in the morning.
I already did a few clean installs (Cyanogenod Snapshots and Danvdh's Google Edition), wiped all caches and formated all data and caches aswell. I still got freezes. I get them from waking up my device (mostly in the morning between 5-6 am). All i see is a exclamation mark when i turn on the display. Then its frozen and i cant anything.
I already tried a few Modems and Kernels to test, but still freezes...
I use Modem I9505XXUGNK4 atm.
Any ideas ??? I really Need help with this !!!
Thanks
Playa82 said:
Hi Guys,
i got freezes when i charge it overnight (its connected to the original charger the whole night). I only can do a hard reset to use my device again because the touch-screen doesnt work then. This is very annoying because i use my device with Alarm to get up in the morning.
I already did a few clean installs (Cyanogenod Snapshots and Danvdh's Google Edition), wiped all caches and formated all data and caches aswell. I still got freezes. I get them from waking up my device (mostly in the morning between 5-6 am). All i see is a exclamation mark when i turn on the display. Then its frozen and i cant anything.
I already tried a few Modems and Kernels to test, but still freezes...
I use Modem I9505XXUGNK4 atm.
Any ideas ??? I really Need help with this !!!
Thanks
Click to expand...
Click to collapse
Have you tried the new 5.0 gpe from danvh? There was an issue with the charging animation and reboots.
yes, i got Dan's 5.0 gpe at the moment 12.17.2014
Dumb question, did you clear /system in between flashes as well?
Yes, i formated System and Cache + i wiped everything too
You should flash the latest stock firmware and see if the issue persists. If yes, try a different charger. If the problem still persists, I think it's a hardware problem. Probably battery or motherboard.
The Problem is only between 5-6 am. The whole day i got no Problems Should be a Problem with my Router maybe ?
i got no resets in my Settings there. maybe my Provider is doing a reset every day between 5-6 am and my device freezes then. i could try airplane mode too to test, right ?
I bought a new charger and battery today (both original). Maybe thats the problem.
i got News guys, i turned off wifi overnight an didnt plugged the charger to my device this night. No freeze !!! Yay !!!
So it only could be, charger, battery or Wifi, right ?
ok, i had a freeze at work a while ago. but i got no wifi or charger there... now i dont know what to do
Does it behave like this?:
You pick up the phone (it is in deepsleep),try to turn the screen on,it goes on,you try to unlock the screen and it just stops reacting to anything and turns the screen off after 20-30seconds?
Tlailaxu said:
Does it behave like this?:
You pick up the phone (it is in deepsleep),try to turn the screen on,it goes on,you try to unlock the screen and it just stops reacting to anything and turns the screen off after 20-30seconds?
Click to expand...
Click to collapse
Yes, exactly. You know a solution ?
Playa82 said:
Yes, exactly. You know a solution ?
Click to expand...
Click to collapse
i had the same problem,the only way to get rid of it is to send it in/get the motherboard replaced.this is faulty hardware,not a software problem
Damn, but i already got know activated. i dont get one for free Its about 1 and a half year old. The problem was solved a few snapshots form cm earlier and its only between 5-6 am. do you think its really a mainboard problem ?
Playa82 said:
Damn, but i already got know activated. i dont get one for free Its about 1 and a half year old. The problem was solved a few snapshots form cm earlier and its only between 5-6 am. do you think its really a mainboard problem ?
Click to expand...
Click to collapse
well,it wasn`t fixable on my device.Had it every time the device went to deepsleep.Send it in,they reflashed the firmware/kernels,said its alright now but it wasn`t.Same problem after 5 hours of use.Send it in again,they changed the board,fixed now.
Tlailaxu said:
well,it wasn`t fixable on my device.Had it every time the device went to deepsleep.Send it in,they reflashed the firmware/kernels,said its alright now but it wasn`t.Same problem after 5 hours of use.Send it in again,they changed the board,fixed now.
Click to expand...
Click to collapse
but i tried airplane mode overnight and had no issues. looks like a wifi problem. but i odnt know if its hardware or software related. cyanogenmod fixed that a few snapshots before, bt i cant remember the m build
Playa82 said:
but i tried airplane mode overnight and had no issues. looks like a wifi problem. but i odnt know if its hardware or software related. cyanogenmod fixed that a few snapshots before, bt i cant remember the m build
Click to expand...
Click to collapse
how was your battery-lifetime with that build?
can`t help you with that,hope you have luck and fix it
Same problem
Hy people, i have the same problem, but is not a specific hour when it freez, yesterday i picked up the phone and when i unlocked the screen, it freezed, but i don.t wait 30sec, i just lock/unlock it again and it work fine. The other problem was overheating..
and randomly restarting but i think i fixed it with a factory reset. What i want to tell now is that i installed "Root booster" before all these problemsc ocured. After it played with the kernel, do you all thing it might not restored the original settings? My phone is randomly heating sice i installed that **** on it...(even if i do factory reset)
Ps: i have a stock kernel/gt_505
Or the battery is guilty? It's draing pretty fast, after a day of use i put it to charge
(Solved)
Playa82 said:
Hi Guys,
i got freezes when i charge it overnight (its connected to the original charger the whole night). I only can do a hard reset to use my device again because the touch-screen doesnt work then. This is very annoying because i use my device with Alarm to get up in the morning.
I already did a few clean installs (Cyanogenod Snapshots and Danvdh's Google Edition), wiped all caches and formated all data and caches aswell. I still got freezes. I get them from waking up my device (mostly in the morning between 5-6 am). All i see is a exclamation mark when i turn on the display. Then its frozen and i cant anything.
I already tried a few Modems and Kernels to test, but still freezes...
I use Modem I9505XXUGNK4 atm.
Any ideas ??? I really Need help with this !!!
Thanks
Click to expand...
Click to collapse
Hy, i haved the same problem, but what i did yesterday solved that. I hope this steps will help you:
1. Enter in Recovery Mode and select wipe data/factory reset
2. Clear cache partition
3. Go in Settings/More/App Manager and search for Touchwiz Home
4. Force stop then Clear data
5. Withouth exit from settings, restart your phone
6. When phone is on, screen will be black and will ask you witch program you wanna use, select Touchwiz home then press "always"
After this steps, i solved the problem for my phone, but another thing i done after that is delete all knox files with Titanium backup.
I hope this steps myght help you.
Thanks guys, but i got a nexus 5 now. Bye Samsung. Thanks anyway for help.
Hi, my op2 randomly freezing and reboots itself.
I tried diffrent roms and I used even safe mod , again again I am taking random reboot,
Anyone know how can I solve this problem?
Do you get reboots when you've done a factory restore without restoring any of the installed apps or restoring app data using Titanium Backup or some other backup software? I've experienced reboots when I did a restore of some app data using Titanium and I solved it by doing factory restore and not restoring any data starting from scratch.
Skickat från min ONE A2003 via Tapatalk
Yeah still happening.
I am on stock 2.2 but also have random freezing (not reboots).
After freeze there is no way to revive it other than reboot. Mostly happens in chrome.
Also some times phone didn't wake up looks like it goes in to deep sleep so i have to restart it. These things only starts happening after 2.2 update.
sushant6786 said:
I am on stock 2.2 but also have random freezing (not reboots).
After freeze there is no way to revive it other than reboot. Mostly happens in chrome.
Also some times phone didn't wake up looks like it goes in to deep sleep so i have to restart it. These things only starts happening after 2.2 update.
Click to expand...
Click to collapse
Same here, Sleep of death sort of stuff.
Or what looked like app lockups.
In any event I seemed to have resolved it by upping the min CPU 1 tick.
Where I was rebooting my phone several times a day for a short period now do it every other day or so preventativly.
parakleet said:
Same here, Sleep of death sort of stuff.
Or what looked like app lockups.
In any event I seemed to have resolved it by upping the min CPU 1 tick.
Where I was rebooting my phone several times a day for a short period now do it every other day or so preventativly.
Click to expand...
Click to collapse
Exactly the same here on the last Oxygen OS stock update. Also phone is laggy.
parakleet said:
Same here, Sleep of death sort of stuff.
Or what looked like app lockups.
In any event I seemed to have resolved it by upping the min CPU 1 tick.
Where I was rebooting my phone several times a day for a short period now do it every other day or so preventativly.
Click to expand...
Click to collapse
Now i notice that if i use my phone for a week without a restart then it gradually becomes slow and laggy(apps opening slowly, unlocking become slow) and randomly locks up for a few seconds. After that if i continue using then a time comes when phone completely froze and i hv to restart it.
sushant6786 said:
Now i notice that if i use my phone for a week without a restart then it gradually becomes slow and laggy(apps opening slowly, unlocking become slow) and randomly locks up for a few seconds. After that if i continue using then a time comes when phone completely froze and i hv to restart it.
Click to expand...
Click to collapse
This is exactly how my phone acts. Did you find a solution, or is it still just part of the OS update?
kozy138 said:
This is exactly how my phone acts. Did you find a solution, or is it still just part of the OS update?
Click to expand...
Click to collapse
Nah didn't found any solution, its because of 2.2 update and still persist in 2.2.1, many other people also having this problem.
Waiting for android m update.
Hoping for good.?
Does it also occur on custom roms?
Now i notice that if i use my phone for a week without a restart then it gradually becomes slow and laggy(apps opening slowly, unlocking become slow) and randomly locks up for a few seconds. After that if i continue using then a time comes when phone completely froze and i hv to restart it.
On 10/17/16 I took the OTA to take me from the July Security patch to the September security patch, with build number G935TUVU4APIA.
With in the first day of the update I experienced the phone freezing on the home screen, then rebooting. Later on I found it had rebooted while in my pocket (prompted for pin and system up time was minutes). Ever since over past 6 days it has become frozen and rebooted multiple times a day. Anywhere 2 to 5 times a day doing various different things.
I have tried clearing all system and app cache since after the update. Unfortantely that has not helped at all. So what I would like to know is anyone else on this build experiencing these reboots, or was before and fixed it?
I'm trying to determine if its a bug with this build, cause I will be really annoyed if I have to go through the trouble of a factory reset, then find out it didn't help cause its an issue with this specific build. If some other stock people can confirm this build is not rebooting for them I will give factory reset a try.
AndroidPurity said:
On 10/17/16 I took the OTA to take me from the July Security patch to the September security patch, with build number G935TUVU4APIA.
With in the first day of the update I experienced the phone freezing on the home screen, then rebooting. Later on I found it had rebooted while in my pocket (prompted for pin and system up time was minutes). Ever since over past 6 days it has become frozen and rebooted multiple times a day. Anywhere 2 to 5 times a day doing various different things.
I have tried clearing all system and app cache since after the update. Unfortantely that has not helped at all. So what I would like to know is anyone else on this build experiencing these reboots, or was before and fixed it?
I'm trying to determine if its a bug with this build, cause I will be really annoyed if I have to go through the trouble of a factory reset, then find out it didn't help cause its an issue with this specific build. If some other stock people can confirm this build is not rebooting for them I will give factory reset a try.
Click to expand...
Click to collapse
Idon't have this build installed yet but the previous one and had the same issue, turned out to be my alarm clock plus app causing it to reboot on an alarm.
Sent from my SM-G935T using Tapatalk
Shrubby said:
Idon't have this build installed yet but the previous one and had the same issue, turned out to be my alarm clock plus app causing it to reboot on an alarm.
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
Dang that sucks, worse time for it to fail when its supposed to wake you up lol! Thanks or the suggestion but I don't think its app related since it happens on home screen, in app drawer, in chrome, and in my pocket with screen off. Unless its an app in the back ground. But I haven't installed any new in past 5 days apps that I would say are uncommon that aren't supported well.
Edit: I just checked. Since the OTA I did install 1 app the day after. The Nexia app for smart thermostat that came with my new furnace. I don't think thats it since I can recall at least 1 reboot after the OTA and before that app. But just in case I will uninstall that app for a couple days just to test. Thanks!
Shrubby said:
Idon't have this build installed yet but the previous one and had the same issue, turned out to be my alarm clock plus app causing it to reboot on an alarm.
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
I use I cant wake up alarm clock and experience that too. I am rooted but still keep the alarm clock because it rearms on reboot and still works. so no biggie for me
Sent from my SM-G935T using Tapatalk
I had a serious freeze/lock up last night. I am on the same build and NOT rooted. I even tried holding down the power button and the phone was unresponsive. Cap. keys stayed lit the whole time. After holding down for 45 sec or so it finally relented and rebooted. But this combined with random heat surges/ups really have me pissed.
Had the same issue. On u firmware now cuz i couldnt take it. One thing that seemed to help some was removing the sd card and wiping cache then rebooting. I let it run for a few hours then put in sd card. Seemed to help alot
I'm back to follow up with the results from uninstalling the only app I installed since the update. It actually almost went 24 hours without a freeze and reboot. I was starting to think it actually was the culprit. But then I had 2 freezes and reboot today. ��
So I have switched back to my Nexus 6P for a while. Thanks to those who also reported the same issue! Since other people are reporting the same issue it seems to be a bug in this build unfortunately. So here is to Samsung pushing out a fix soon. Until then I will be using my 6P. If they haven't fixed it in a couple weeks then I will probably flash to the U firmware too. What variant is the U firmware from anyways? The unlocked North America variant?
I installed the update and have been running it for the past four days with no problems to report thus far. If I get a reboot or any freezing I'll let you folks know. Perhaps try a factory reset.
Sent from my SM-G935T using Tapatalk
I get a reboot twice a day. Sometimes the phone will freeze while I'm scrolling through my internet browser or it will reboot if I'm using the SAMSUNG branded car charger and Google Maps at the same time. Other times it'll just randomly reboot out of nowhere.
This is extremely frustrating. T-Mobile recommended that I get an exchange and I did get an exchange and the same day it rebooted on me. I called complaining that it's not a hardware issue and they told me to exchange the phone again. Smh.
This sucks especially since I use GPS a lot. This phone was/is perfect before the update.
Sent from my SM-G935T using XDA-Developers mobile app
OuncE718 said:
I get a reboot twice a day. Sometimes the phone will freeze while I'm scrolling through my internet browser or it will reboot if I'm using the SAMSUNG branded car charger and Google Maps at the same time. Other times it'll just randomly reboot out of nowhere.
This is extremely frustrating. T-Mobile recommended that I get an exchange and I did get an exchange and the same day it rebooted on me. I called complaining that it's not a hardware issue and they told me to exchange the phone again. Smh.
This sucks especially since I use GPS a lot. This phone was/is perfect before the update.
Click to expand...
Click to collapse
Yeah... Carriers need to train their employees to be able to know how to tell the difference between a hardware and software issue. For example if a user reports something didn't happen until a recent update, then that should be an automatic sign to not waste that customers time with a pointless exchange.
As the title suggests my device have been randomly restarting after the March update. this has been happening at least 5 to 10 times per day. Anyone else also facing this issue ?
Nishantkjha said:
As the title suggests my device have been randomly restarting after the March update. this has been happening at least 5 to 10 times per day. Anyone else also facing this issue ?
Click to expand...
Click to collapse
Me too but mine ain't that frequent
First the screen starts flickering/blinking then shows up android one boot logo or nokia logo and the phone just restarted
It happens like 2-4 times a week
PaperPlane217 said:
Me too but mine ain't that frequent
First the screen starts flickering/blinking then shows up android one boot logo or nokia logo and the phone just restarted
It happens like 2-4 times a week
Click to expand...
Click to collapse
After March or from earlier also You are facing this ?
Never faced restarting issue after March 2020 update working normally...
Nishantkjha said:
After March or from earlier also You are facing this ?
Click to expand...
Click to collapse
I think since march
Front camera not working in any application
Since march patch update from camera option is not there in camera application. It is not working in other application too like whatsapp. Does anybody faces same issue?
Don271 said:
Since march patch update from camera option is not there in camera application. It is not working in other application too like whatsapp. Does anybody faces same issue?
Click to expand...
Click to collapse
Have you tried factory resetting?
KelvinCrag said:
Have you tried factory resetting?
Click to expand...
Click to collapse
No I haven't.... I wanted solution without factory reset.
I tried resetting camera application, even tried with deleting app data but nothing works.
Don271 said:
No I haven't.... I wanted solution without factory reset.
I tried resetting camera application, even tried with deleting app data but nothing works.
Click to expand...
Click to collapse
Try to clear The app data and cache and see if it helps.
Nishantkjha said:
Try to clear The app data and cache and see if it helps.
Click to expand...
Click to collapse
No it didn't help. I guess i left with only factory reset now.