nexus 6p can only charge on one direction of USB-C - Nexus 6P Q&A, Help & Troubleshooting

Recently, my phone lost the main feature of USB-C charging. It can charge as normal ONLY on one direction. When i flip the USB-C connector to another direction, no charging. Anyone had this issue? I seemed to have this problem after updating to 7.1.2.
Note: i am using huawei stock charger and cable. Has been fine for a year.

Can you roll back to a previous release and see if it fixes it? If so that would at least rule out damaged pins inside the phones port or the cable itself. Same way if it doesn't fix it, you can narrow it down to a hardware issue. Then try another charger to see if it's the phone or the cable. Hope you get it sorted!

angle409 said:
Recently, my phone lost the main feature of USB-C charging. It can charge as normal ONLY on one direction. When i flip the USB-C connector to another direction, no charging. Anyone had this issue? I seemed to have this problem after updating to 7.1.2.
Note: i am using huawei stock charger and cable. Has been fine for a year.
Click to expand...
Click to collapse
Last week my stock c to c charger stopped working. I had to use my Choetech A to c and it worked fine. I ordered a new one from amazon which arrived and is working.
After reading your post I tried my old charger, turned it around (like u said) and it worked. Then i turned it around again and it still worked. So cool! I have an extra charger!
Not so fast. I just went to check my phone and once again its stopped charging. Switching it around does nothing.
Could be as simple as a short in the cable but in my experience, if that's the case, you can usually get it to work by shaking, manipulating the wire.
Could all be coincidence and it was just time for a new charger but your post and my issue made me consider there's something else going on. Like you this happened shortly after updating to 7.1.2

Did either of you try compressed air to blow the cable end and phone connecter?

I tested another usb c to usb a cable. And it worked fine on both directions. So i think it's the stock cable or charger that is malfunctioning. I guess i have to buy new cable.

angle409 said:
Recently, my phone lost the main feature of USB-C charging. It can charge as normal ONLY on one direction. When i flip the USB-C connector to another direction, no charging. Anyone had this issue? I seemed to have this problem after updating to 7.1.2.
Note: i am using huawei stock charger and cable. Has been fine for a year.
Click to expand...
Click to collapse
Very strange issue haven't heard of this before?

I have this same issue. I tried to buy a replacement board/port on ebay, but the piece I got was dead on arrival. The replacement wouldnt charge nor would the mic work so I put the old one back in. I have a few cables that are fine either way, and some that are only one way. annoying.

nowell29 said:
I have this same issue. I tried to buy a replacement board/port on ebay, but the piece I got was dead on arrival. The replacement wouldnt charge nor would the mic work so I put the old one back in. I have a few cables that are fine either way, and some that are only one way. annoying.
Click to expand...
Click to collapse
So are you suggesting this is a phone issue or cable issue?

Let's call the situation a very expensive troubleshooting. I had bought higher end cables too going that was all it was, but that didn't help. I bought my 6p used, so i concluded that it was a bad Port from all is previous use and pocket lint. When i get good replacement I'll let you know if it helps. But that'll be a couple weeks i bet.

Had same issue. I ended up doing an insurance claim. Tried new cables and chargers no luck. It would only charge one way and would never fast charge

I have had the same issue, turns out it was the daughterboard that was faulty. Been trying to get hold of a replacement card but no luck so far..

this was a simple fix. ebay for roughly $12 and it is a very simple fix. one screw, two cables, presto fixo.
Sent from my Nexus 6P using Tapatalk

Related

Imagio power adapter

Just got my Imagio today, and the phone is giving me an error that the power adapter is not supported when I try charging through a wall charger. Charging through a USB on my laptop works fine, and the power adapter is the one that came in the box from Verizon. Anyone know how I can make the adapter work?
get verizon to swap it out, I'd venture to guess its defective.
Yeah, I had this feeling it was defective, I had it plugged in last night and I heard some hissing and then a pop sound and I unplugged it pretty quickly, it was fairly hot for a charger and had this odd smell to it, so I'll just try swapping it
So I tried using another charger I had from my old Vogue, and I'm still getting the same error. I checked the voltage on both chargers and they both match up with the phone, but I keep getting this error. Anyone know if there's a way of fixing this?
the vogue charger should work, it's the one that I'm using now. Get a replacement unit.
Yeah, I'm going out to a Verizon store right now. I'm just gonna swap it for a Touch Pro2. I seem to be a magnet for technological problems, haha.

[Q] Battery completely dead

It seems my power cord is not charging the unit or there is something wrong with the battery, this happens after I upgraded to 3.1, any help would be much appreciated.
By any chance, did you use an extension USB3 cable on the charger at some point? I tried one last week, and immediately had the charger completely fail.
I finally concluded that the card may have caused one or more of the 5 pins on the charger base to deform.
I was able to restore it by carefully reforming the pins, very slightly upward, using a very sharp needle and a jewelers loupe. Knock on wood, it's been working fine since then.
Sent from my DROIDX using Tapatalk
No, did not use any other USB cord, the package only comes with one USB cable.
Asus support will send a RMA to me, hope BestBuy carry the transformer so that I can try their cord.
take the country adapter off the charger and reinstall it. Sometimes the small pins get bent and do not make contact.
I see more people having the same issue - the charger does not charge, I got the RMA from Asus, but really want them to send me a new charger.
How long hasn't it charged? Sometimes the charger will just stop charging out of the blue, then work a few hours later.

[Q] Faulty USB

Hi, today I plugged in my Bravo to charge and it intermitently went in and out.
I unplugged to avoid anymore damage, I'm sure it is a hardware problem, because when I hold it in a certain position it would charge and wont go away. I tried with multiple chargers, cables and on the pc, to no avail.
My question is: How can I fix this? I feel comfortable disassembling these devices. BTW it is no longer under warranty, not that it matters as I am not in the US.
corvx said:
Hi, today I plugged in my Bravo to charge and it intermitently went in and out.
I unplugged to avoid anymore damage, I'm sure it is a hardware problem, because when I hold it in a certain position it would charge and wont go away. I tried with multiple chargers, cables and on the pc, to no avail.
My question is: How can I fix this? I feel comfortable disassembling these devices. BTW it is no longer under warranty, not that it matters as I am not in the US.
Click to expand...
Click to collapse
Where are you from? Try buying that USB port on ebay or other place!
Thanks. But I couldn't find the usb port specifically for the bravo. Is there a known compatible spare parts, would the defy's do?
I managed to get it working, I bent the inner stick on the usb port a little bit down, and it is working fine for now.
corvx said:
Thanks. But I couldn't find the usb port specifically for the bravo. Is there a known compatible spare parts, would the defy's do?
I managed to get it working, I bent the inner stick on the usb port a little bit down, and it is working fine for now.
Click to expand...
Click to collapse
If it is working its really good, I think you could try with a defy's one, you know the share lots of things in common!
Awhile ago I found the culprit for this problem that kept getting back every now and then. I'm posting my solution for reference.
It was the 1000mA charger that I was using, now I'm using a 700mA and haven't had any problem since, I doubt it was the 1000mA charger as it is working fine with other devices. Perhaps the Bravo couldn't handle it.
When I tried with other chargers they were of the same amperage, with the PC maybe I was desperate and didn't notice it was charging fine.
Sent from my MB520 using Tapatalk 2

Not able to charge

Randomly my note 3 has started having issues charging. I'm not quite sure why. It gives an error about needing the factory charger, however I'm using the factory charger and usb 3.0 cable. Sometime a reboot fixes it, but not always. I've tried using different charges, and even a regular usb 2.0 cable and it still does the same thing. Is the port maybe going bad? If so, has any one replaced theirs? Any help is appreciated. I have wireless charging, but there are definitely times I need the quick charging of the oem charger.
streetracer8605 said:
Randomly my note 3 has started having issues charging. I'm not quite sure why. It gives an error about needing the factory charger, however I'm using the factory charger and usb 3.0 cable. Sometime a reboot fixes it, but not always. I've tried using different charges, and even a regular usb 2.0 cable and it still does the same thing. Is the port maybe going bad? If so, has any one replaced theirs? Any help is appreciated. I have wireless charging, but there are definitely times I need the quick charging of the oem charger.
Click to expand...
Click to collapse
You might want to try a factory reset in the settings menu. Just back up first. http://forum.xda-developers.com/showpost.php?p=50920218&postcount=17
Misterxtc said:
You might want to try a factory reset in the settings menu. Just back up first. http://forum.xda-developers.com/showpost.php?p=50920218&postcount=17
Click to expand...
Click to collapse
I'll give it a shot if it continues, I'm rooted so I can easily back up my apps and such
streetracer8605 said:
Sometime a reboot fixes it, but not always.
Click to expand...
Click to collapse
That is the problem with intermittent behavior. It is difficult to say that "after" is caused by "before" because you don't know when the intermittent behavior will show up and when it will not. Any experiment in the presence of an intermittent behavior runs the risk of coming to a conclusion that is an "ex post facto fallacy".
I suppose your hypotheses of a damaged or loose USB connector is the most probable, given everything else you mentioned, although since you don't have a second Samsung/OEM charger, a problem with that specific charger can't be ruled completely out.
Note that the USB 3.0 Micro-B connector "extra" pins (the part of the connector which is not used by a USB 2.0 micro connector) doesn't have power/ground in it (there is a shield ground, but this isn't the same thing as the power supply ground)... so your tests with a USB 2.0 cable don't resolve anything about the connector, but do indicate that the problem is probably not your Samsung OEM USB 3.0 cable.
Those mini-usb connectors are pretty horrid mechanically for devices that need to be plugged in several times daily; I guess the phone industry assumes that consumers will toss their devices after two years, so the power connector only needs to survive about 1000 - 2000 plug-in/removal events.
The only conclusive way to eliminate the possibility that you simply have a failing USB connector would be to use a spare battery charger - and that means buying both a charger and a spare battery if you want your phone on almost 24/7.
Sorry I'm not more help.
Common issue. New cable may be needed.
My 2 cents...i had this problem while using custom rom..however, taking the battery out for about 30 sec..switching back to stock Rom using safestrap rebooted and it all went back to normal charging ok. Went back to custom rom again no issues after that...
Sent from my SM-N900V using Tapatalk
Misterxtc said:
You might want to try a factory reset in the settings menu. Just back up first. http://forum.xda-developers.com/showpost.php?p=50920218&postcount=17
Click to expand...
Click to collapse
I tired this last night and unfortunately it didn't fix the issue. I have multiple OEM chargers and none of them are working correctly. Once my wife gets home today I'll try her cable to see if it makes a difference. I'm really hoping I can get this figured out because I have never received a good refurbished phone from vzw under warranty. I may even resort to just using the wireless charging and ordering the oem battery/external charger combo. Has anyone ever replaced the port itself?
@streetracer8605
FWIW
I have never done this repair, and it's not too encouraging that the iFixit teardown in Step 7 mentions that the USB connector sub-assembly is "glued to the phone". (Looks like step 5 could be skipped maybe).
I note that the images in this eBay listing shows "SM-N9005" stenciled right on the assembly ... I wonder if this sub-assembly would be any different from carrier to carrier? Seems sort of unlikely that Sammy would silk-screen a specific variant Model # on that assembly if it were the exact same part on all variants. (But maybe you can inquire of the eBay seller - at least the piece prices are pretty inexpensive). I didn't spend much time searching; maybe there are other sellers with the SM-N900V assembly.
good luck
bftb0 said:
@streetracer8605
FWIW
I have never done this repair, and it's not too encouraging that the iFixit teardown in Step 7 mentions that the USB connector sub-assembly is "glued to the phone". (Looks like step 5 could be skipped maybe).
I note that the images in this eBay listing shows "SM-N9005" stenciled right on the assembly ... I wonder if this sub-assembly would be any different from carrier to carrier? Seems sort of unlikely that Sammy would silk-screen a specific variant Model # on that assembly if it were the exact same part on all variants. (But maybe you can inquire of the eBay seller - at least the piece prices are pretty inexpensive). I didn't spend much time searching; maybe there are other sellers with the SM-N900V assembly.
good luck
Click to expand...
Click to collapse
I found some videos on youtube of people replacing them, it seems like it's one of the easier parts to replace on the phone. I'll probably give it a try. I'll post the result if that fixes my issue. From doing some reading about the part, it is semi carrier specific because where the antenna cable goes. I'm hoping to get this done sometime this week. For now I'm just using my wireless charger to make due.
streetracer8605 said:
From doing some reading about the part, it is semi carrier specific because where the antenna cable goes.
Click to expand...
Click to collapse
That does make a bit of sense.
If you find a supplier for the SM-N900V part and it's in the same price range, send me a PM with the link... I might buy one on speculation (I typically don't buy a new phone every two years so it might be a good idea to have a spare part on hand just in case the port goes bad).
I installed a new usb port and now it seems to have fixed the problem. My usb 3.0 cable fits snuggly again and I'm not getting any weird messages. Hope this helps any one who has the issue
streetracer8605 said:
I installed a new usb port and now it seems to have fixed the problem. My usb 3.0 cable fits snuggly again and I'm not getting any weird messages. Hope this helps any one who has the issue
Click to expand...
Click to collapse
I'm glad you were able to fix it yourself.
streetracer8605 said:
I installed a new usb port and now it seems to have fixed the problem. My usb 3.0 cable fits snuggly again and I'm not getting any weird messages. Hope this helps any one who has the issue
Click to expand...
Click to collapse
Good news! Do you have a URL for the part supplier?
I experienced this today with my Note 3. I have all kinds of charging cables and right now after a few reboots a random USB 3.0 charger that I got from Amazon is doing the job. I noticed the phone no longer charging when I plugged it into the USB 3.0 port in my computer last night but I was doing a heavy amount of tethering so I didn't think all that much of it at the time.

Wont charge need parts?

OK so seems my s4 wont charge ..Will sometimes but not always and as of late with it powered off and plugged in it just vibrates every few sec with nothing on the screen..
Best place to get the board and does it have to be for the att version or is the international the same?
Hey buddy... Had this exact problem 3 days ago.
Buy a new micro usb cable before replacing parts. I had 2 home and 1 car charger. Oddly it seemed they all stopped working. I was sure it was my board or phones usb port... NOPE!!!! I decided to pick up a high quality usb cable and now charges like new.
Hope this solves your issue. If not, I hope you are able to resolve your issue..
iamthealienus said:
Hey buddy... Had this exact problem 3 days ago.
Buy a new micro usb cable before replacing parts. I had 2 home and 1 car charger. Oddly it seemed they all stopped working. I was sure it was my board or phones usb port... NOPE!!!! I decided to pick up a high quality usb cable and now charges like new.
Hope this solves your issue. If not, I hope you are able to resolve your issue..
Click to expand...
Click to collapse
Tried on several cables.. No go.. This more I started to remove some parts to get idea of swap and make sure its not dirty.
Now without the speaker and mic peice installed its charging while powered on. But if powered off it just vibrates every 3 sec.
I don't mind buying the parts as they are cheap but would like to buy from USA or a place that is known as there seems so many options..
Sent from my SAMSUNG-SGH-I537 using xda premium
Interesting, I'm having a similar problem but mine only charges when the phone is off. I ordered this part, it comes with tools and has good reviews. It's supposed to arrive this week so we'll see how it goes.
http://www.amazon.com/gp/product/B00HA3HW1A/ref=oh_details_o02_s00_i00?ie=UTF8&psc=1
Good luck.
You might want to go with someone else for your part. I just received mine from Amazon Seller: Cellular ER, installed it and now I'm getting error "charging paused. battery temperature too low" and my Home button is not working. I verified the part is correct and made sure I installed it correctly. It appears to be defective. We'll see how responsive the seller is to my return request.

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