Hello,
If an iphone user from T-mobile sends my Moto G4 Play (also on T-mobile) an SMS that is longer than the 160 character limit then I may or may not receive the text on my moto g4 play (Amazon edition). I have done experiments. If they send me 5, then I will likely only receive 3 of them. I have done this experiment multiple times and have never received all 5. I have had a friend on AT&T repeat this experiment and I received all 5. I did this experiment to my son's moto E 2nd generation and I think he receives all 5. So, it doesn't appear to be an issue with T-mobile iphones to androids, in general.
I have switched out SIM cards and my phone still has the same issue.
(if my wife puts a subject field in it and turns it into a MMS, I will always receive the message).
I am trying to figure out if the problem is with my particular phone or with the model phone.
So, could a US T-mobile owner of a moto G4 Play who has someone with a T-mobile iphone please have that person send them 5 long SMS messages and see how many come through. That would be helpful for me. I would like confirmation that this problem is with my particular phone.
If you have any other suggestions, I am open to them. My next steps would be a factory reset. If that doesn't fix it I guess I can call Amazon and see if I can get a replacement.
I didn't see anything exactly like this on the forums. Thank you for any help you can provide!!
Related
Hi first post on here so hello. I have a HTC TYTN which is on the 3UK mobile network and i notice that i dont always recieve SMS messages and in fact a collegue of mine has the Orange version (unlocked with a 3 SIM) and also gets the same problem. I used to get this on a standard build TYTN and recently upgraded the Radio ROM to 1.35 and the OS to WM6 hoping that it was software related, but i still get missing texts. I just sent 10 texts from another 3UK mobile and only recieved 2...in fact when ever i have tested this you do seem to only get 2 out of the messages sent.
I also dont get delivery notifications, but not sure if this is related.
Any ideas? I would suspect that is most likely to do with 3's Network and as the phone is not officially support doubt anything will be done about it, but i thought i would just ask and see if anyone else has had this issue and had any suggestions...
Many thanks
Drew
Drewbie said:
Hi first post on here so hello. I have a HTC TYTN which is on the 3UK mobile network and i notice that i dont always recieve SMS messages and in fact a collegue of mine has the Orange version (unlocked with a 3 SIM) and also gets the same problem. I used to get this on a standard build TYTN and recently upgraded the Radio ROM to 1.35 and the OS to WM6 hoping that it was software related, but i still get missing texts. I just sent 10 texts from another 3UK mobile and only recieved 2...in fact when ever i have tested this you do seem to only get 2 out of the messages sent.
I also dont get delivery notifications, but not sure if this is related.
Any ideas? I would suspect that is most likely to do with 3's Network and as the phone is not officially support doubt anything will be done about it, but i thought i would just ask and see if anyone else has had this issue and had any suggestions...
Many thanks
Drew
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Welcome to the wonderful world of Tytn - A rewarding if sometimes frustrating experience
I've read about folks not receiving or being able to send SMS at all, I've read about folk missing texts if the device freezes while in sleep mode, but I have not read about only receiving a proportion of texts sent. Still maybe you'll get some posts to cofirm or otherwise whether it is the three network.
As regards notifications. Normally notifications will be set to on, but perhaps not in your case. The following is taken from the wiki see brown bar near top of this page. This refers to the registry and is the change necessary to turn notifications off (as many seem to want). In your case it would be a reversal of the settings:
Disable SMS received notification
The following setting disable SMS notification and sms recieved icon on screen
HKCU\Software\Microsoft\Inbox\Settings\SMSAvailable = 0>
To enable again
HKCU\Software\Microsoft\Inbox\Settings\SMSAvailable = 1>
Cheers
Mike
Hi Mike,
Cheers for your reply, but what i meant by delivery notifications is when i send a SMS to someone and i get a sms back saying it got delivered. I think to be honest this is all part of the same problem. I know someone who works within the 3 messaging team so might ask him to trace the SMSs for me and see what happens.
Cheers
Do you get a notification saying "message sent"?
I have heard of cases (not on 3) where texts have been sent, and then the messaging application closed before this notification appears, and then when the app is opened again, 2 identical texts are sent.
It seems that if the app is not left open for sufficient time after sending (ie before the 'message sent' notification appears), the device can get confused.
Having said that, on t-mob, texting to and from o2, over the past 6 months there have been 1 or 2 occasions when the text sent has not been received for about 3 hours!
Hi,
Yea i have had the odd instance where friends have recieved multiple texts also occasional get the SMS was not able to be sent message.
I don't seem to get delay in recieving texts just never get some. Interesting a friend bought a newer TYTN last week (mine is august/september last year) and he doesnt have the issue and we both have same ROM versions.
Did another test today and out of 10 only got 6. Very strange, it is starting to drive me crazy LOL. Even more so that other people i know have same issue (out of the 6 people i know who have Hermes phones 5 have the issue all on the 3 UK mobile network either TYTN or Orange one unlocked). The 5 of use did buy the phones all about the same time.
I can only assume there has been some very minor change in the hardware or firmware between the earlier Tytns and the later ones.
I have logged a call with HTC Tech support europe and he said never seen this before but he will pass it to the dev team to look at...so be interesting what they come back with.
Drew
Hi there,
I exchanged by HTC HD2 phone for a Motorola Atrix 4G a few months ago. And am not really sure any more if I took the right decision Am frustrated with the following problems:
- I tend to receive the same text messages sometimes more than once and interesting the time stamp for both the messages is the same. For example a message which says 'lets do coffee' is sent/received on the phone 1030am and the same message pops up again with the time stamp of 1030am at 0200pm!!
- Sometimes i get a text message which says "Incoming message is not delivered to your mobile as your INBOX is full. Please delete some messages to free some space". However, my phone has ample memory (approximately 8-10gb), and i just have 10-12sms the rest I normally delete after reading.
I visited the service provider and they claim there is no problem from their side. I have checked and rechecked the phone/settings but in vain. Can some kind soul out here please please help me. I am really frustrated and probably planning to sell off the phone as I have missed some important SMS's in the past (which got delivered to me after 3-4days with the original time stamps!)
Cheers!
If your using a different sms app then stock one then you'll need to disable one for notification . That should fix for more then one pop up.. As for running out space maybe someone else jump in to help on that...
Have you tried a factory reset? I assume you not running a customer ROM or anything. I have had that issue before on a different phones and it was all ready service provider issue they had something messed up in my account or a auth issue with thier network
Switch to google voice. That's my solution
But in normal terms, your sd space is not for sms or whatever app to take all tue space. That'd be like saying the browser cache could get that big just cause you have the space
Sent from my Motorola Atrix 4G using Tapatalk on AT&T, the company that disappoints me so much that I have to use my tapatalk signature to tell everyone
hello all,
Thanks for responding. The phone is fairly new and I have not changed any ROM's or anything like that. Its updated with the current official version...absolutely no hacking on it... I am using the standard SMS app that is inbuilt. Interestingly I did a factory reset today and so lets see how it works.
When I delete the message am hoping it gets deleted for ever..or does it get stored in some 'delete' box that I need to clear ?? Though I have a general feeling that the problem is probably from the service provider and not really the phone...
Any other ideas/tips would be appreciated.
Cheers!
i am pretty sure that just deleting it form the phone should take care of it. i am almost positive that there is no were else it is stored on the phone. not sure about if it is stored on hte network some were but i highly doubt it.
I think it has something to do with cell towers.
not sure what the explanation is.
Hello all,
The service provider sent me a text message last afternoon at 1600hrs and as per their records the message was delivered immediately to my number. However in actuality I received it this morning at 1035hrs!! Its so spooky and strange. I really don't know what to do. Motorola is not ready to help either.Their customer service says there is no problem from their side.
I am quiet sure its not a signal issues as I seem to be receiving calls and most sms. Its just a few messages that I don't receive ..and its random.. not from specific numbers...
PLEASE HELP!!
Thanks
So I hope someone here can help me. I just got Verizon's Note 3, and popped in my T-mobile Sim card and everything setup perfectly for data and phone calls. My one stopping point is Text messages. Every time i send out a text it fails on me. I even did a full wipe and did not do anything but try to send out a text so it would be a clean OS, and still no good. Did I miss something. It looks like I can receive most (if not all) text, but it text minimum of 30 trys to get one to reply back. This is a huge issue and could use some big help. Also I am on the stock OS, all I did was root, and put on safestrap. Thanks!
Tim
Good day. I've been reading this forum probably the first month it went live. I never registered because as it says in the rules "Always read lots post little". I have always read other peoples problems and there's always a solution that worked for me. If I wasn't desperate I wouldn't have registered. Please believe I have exhausted as many solutions until this was my last resort. (This is my 6th Android device)
8/24/17 around noon I stopped receiving text messages from almost everyone. I've owned the 6P almost two years now. Never had any problem that I have read about here.
1. I am on a family plan, two other on the same plan (both android) can send and receive text messages from me.
2. My recipients can all receive my text messages, but I am not getting theirs (a mix of android and IPhones. Both clerks at the AT&T store couldn't text me they had a Nexus 5X and an HTC)
3. I have been on the phone with At&t, They have tried sending me messages from the network, and 2 separate different numbers. Not working
4. I have taken my friends IPhone's and tried texting myself. I turned off their IMessage. I turned on "send as sms". Not working
5. LTE works as normal. I checked APN settings. It is the same "nextgenphone" as always (At&t customer service confirmed)
6. I've had flawless service on At&t for 10+ years
7. I did a full factory reset. Also still not working
8. I went to the At&t store and bought a new SIM card.
9. #3282# and other carrier star service requests also are not being sent to my phone.
10. Flashed the newest 8/5/17 Android 7.1.2, as well as flashed older ones (7.1.1)
I'm very sorry have to post this I'm desperate I need to text clients for work. So last ditch effort before I bite the bullet and get a newer phone.
Do you have an ad blocker or a modified hosts file?
Tentatively solved
dratsablive said:
Do you have an ad blocker or a modified hosts file?
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No I don't have any of those things. I flashed a vanilla factory image directly from google after a complete wipe. I also tried pure nexus. I'm not sure what happened but this morning I suddenly got 200+ messages from the last few days. When I spoke to At&t two days ago they said they were doing something on the server end and I should wait five days. I have heard from some others that the IMEI needs to be re-registered sometimes. I hope this can help someone else. Thanks for the response. Keeping my fingers crossed.
Has anyone else had this problem? I've got a stock Pixel 4 from T-Mobile that just doesn't get texts reliably. Doesn't seem to matter whether the sender is on an iPhone/Android. Sometimes they'll come in days late from when they were originally sent - sometimes not at all. I've tried all sorts of different texting apps besides the stock one. I've exchanged the phone at T-Mobile for a new one with a fresh SIM card - same issue. If I factory reset the phone, I'll get a flood of all the missed texts and it may work fine for like a week until the problem creeps up again. I've tried with chat features on and off. Nothing seems to fix this and I've had friends tell me they had similar issues and only solved it by switching to a different phone, but I don't have that luxury since I don't have Jump On-Demand. Stuck with this BS and super disappointed considering it's Google's own phone.
Prior to owning the Pixel, my wife and I had the exact same issues with our OnePlus 7's. Text messages were even going to the wrong contacts. We tried everything to remedy the problem via OnePlus. We even contacted T-mobile and they tried resetting our networks as well. Nothing worked. I finally got a hold of a representative at T-Mobile that said they were upgrading the network in our area and multiple customers were experiencing the same issue. So, we immediately switched to another messaging app and let our contacts know the issue and the new preferable way of contact. Now we own the Pixel, our SMS texts are fine and haven't experienced any issues, but it's more likely related to the network than the phone. But I'm still paranoid after that experience, so we hardly ever text anymore and rely on another messaging app with family and friends.