Hi first post on here so hello. I have a HTC TYTN which is on the 3UK mobile network and i notice that i dont always recieve SMS messages and in fact a collegue of mine has the Orange version (unlocked with a 3 SIM) and also gets the same problem. I used to get this on a standard build TYTN and recently upgraded the Radio ROM to 1.35 and the OS to WM6 hoping that it was software related, but i still get missing texts. I just sent 10 texts from another 3UK mobile and only recieved 2...in fact when ever i have tested this you do seem to only get 2 out of the messages sent.
I also dont get delivery notifications, but not sure if this is related.
Any ideas? I would suspect that is most likely to do with 3's Network and as the phone is not officially support doubt anything will be done about it, but i thought i would just ask and see if anyone else has had this issue and had any suggestions...
Many thanks
Drew
Drewbie said:
Hi first post on here so hello. I have a HTC TYTN which is on the 3UK mobile network and i notice that i dont always recieve SMS messages and in fact a collegue of mine has the Orange version (unlocked with a 3 SIM) and also gets the same problem. I used to get this on a standard build TYTN and recently upgraded the Radio ROM to 1.35 and the OS to WM6 hoping that it was software related, but i still get missing texts. I just sent 10 texts from another 3UK mobile and only recieved 2...in fact when ever i have tested this you do seem to only get 2 out of the messages sent.
I also dont get delivery notifications, but not sure if this is related.
Any ideas? I would suspect that is most likely to do with 3's Network and as the phone is not officially support doubt anything will be done about it, but i thought i would just ask and see if anyone else has had this issue and had any suggestions...
Many thanks
Drew
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Click to collapse
Welcome to the wonderful world of Tytn - A rewarding if sometimes frustrating experience
I've read about folks not receiving or being able to send SMS at all, I've read about folk missing texts if the device freezes while in sleep mode, but I have not read about only receiving a proportion of texts sent. Still maybe you'll get some posts to cofirm or otherwise whether it is the three network.
As regards notifications. Normally notifications will be set to on, but perhaps not in your case. The following is taken from the wiki see brown bar near top of this page. This refers to the registry and is the change necessary to turn notifications off (as many seem to want). In your case it would be a reversal of the settings:
Disable SMS received notification
The following setting disable SMS notification and sms recieved icon on screen
HKCU\Software\Microsoft\Inbox\Settings\SMSAvailable = 0>
To enable again
HKCU\Software\Microsoft\Inbox\Settings\SMSAvailable = 1>
Cheers
Mike
Hi Mike,
Cheers for your reply, but what i meant by delivery notifications is when i send a SMS to someone and i get a sms back saying it got delivered. I think to be honest this is all part of the same problem. I know someone who works within the 3 messaging team so might ask him to trace the SMSs for me and see what happens.
Cheers
Do you get a notification saying "message sent"?
I have heard of cases (not on 3) where texts have been sent, and then the messaging application closed before this notification appears, and then when the app is opened again, 2 identical texts are sent.
It seems that if the app is not left open for sufficient time after sending (ie before the 'message sent' notification appears), the device can get confused.
Having said that, on t-mob, texting to and from o2, over the past 6 months there have been 1 or 2 occasions when the text sent has not been received for about 3 hours!
Hi,
Yea i have had the odd instance where friends have recieved multiple texts also occasional get the SMS was not able to be sent message.
I don't seem to get delay in recieving texts just never get some. Interesting a friend bought a newer TYTN last week (mine is august/september last year) and he doesnt have the issue and we both have same ROM versions.
Did another test today and out of 10 only got 6. Very strange, it is starting to drive me crazy LOL. Even more so that other people i know have same issue (out of the 6 people i know who have Hermes phones 5 have the issue all on the 3 UK mobile network either TYTN or Orange one unlocked). The 5 of use did buy the phones all about the same time.
I can only assume there has been some very minor change in the hardware or firmware between the earlier Tytns and the later ones.
I have logged a call with HTC Tech support europe and he said never seen this before but he will pass it to the dev team to look at...so be interesting what they come back with.
Drew
Related
oi,
i (and it seems like others as i´ve read in a german forum do as well) have serious problems with sending sms.
- some of them arrive twice
- some of them arrive in a "scrambled" way ...like mixed up with old ones
- and sometimes old ones are being sent a second time
this does not happen all the time - and it happens with several recipients.
i´m using a "naked" o2 trion. no other software (well, total commander and a media player) installed. it also happend back in the days when i used my t-mobile card with it.
this is really pissing me off ...because some of the recipients already think that a) their mobile is the prob. b) i´m nuts or an idiot who´s too stupid to send a simple text message
and help, hint, suggestion would be greatly appreciated.
I have the same Problem (sending SMS twice) ..
but I'm not sure if it's really a Problem based on the device, cause the double SMS are only billed once! (at least on my account)
And as I have been told only people using other Providers get my SMS twice..
never heard of any fellow T-Mobile User getting my SMS twice...
so it seems to be a combine Problem of HTC Devices (got that error since MDA1) and our Providers
did you force your network to gsm or umts?
or does it auto-switch depending on where you are located?
Sending twice happened to me when I disabled the 'message sent' warning and was closing the messages program before that warning would have appeared if it were active.
It was as though the machine sent the message quickly, but when the program got shut down too soon, was not sure it had done that and just sent it again.
Since re-enabling that warning and waiting each time for it I have had no more trouble.
marisa4755 said:
Sending twice happened to me when I disabled the 'message sent' warning and was closing the messages program before that warning would have appeared if it were active.
It was as though the machine sent the message quickly, but when the program got shut down too soon, was not sure it had done that and just sent it again.
Since re-enabling that warning and waiting each time for it I have had no more trouble.
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Click to collapse
well I think this is exactly the point...
just keep the messaging software running and you won't have any problems
Sms sending 2 or 3 times
I'm not sure that above solution is true for all. I often get a specif notification saying message cannot be sent, but in fact it has been. Tendency is to send again and again still getting not sent message. Recipient ends up with several messages. I was given number of someone at HTC who seemingly can talk through a solution for this one. Don't have number to hand but will post later, nor have I spoken to them yet.
re my last post, I was given following info:
If you call HTC support Hot line they will talk you though how to resolve this..
The number is - 0845 8900079
Hi guys,
I'm having some difficulty with sending SMS messages. Its sporadic. Sometimes they send immediately, sometimes not at all. Its very frustrating.
For example, the day I got the phone (last week) I sent 2 text messages. I didn't hear back from anyone but thought nothing off it. I checked my messages and they were time stamped with the time I sent them at so I presumed they had gone.
That evening, about 6 hours later, I got my two replies. The people had only just got them, hours later. One of them wasn't impressed because it was intructions for something they needed to do 4 hours previously!
So, I turned on delivery reports on each sent message to make sure they sent.
Over, the next two days, I had no problems, delivery reports come in immediately within seconds of me sending my SMS message.
Meanwhile, I called my network (Vodafone) to see if there were any issues with network. they reported none. I checked the message centre number and verified it against the network one. They matched, so I thought all was in order... except I would have to get annoying delivery reports cluttering up my Text message inbox until I was sure the service was working 100%.
Earlier today, I sent about 3 important text messages, got no delivery reports, so I texted my other phone to see if the messages were going through. Nada. I was annoyed.
I'm thinking.. whats going on?
So about 10 minutes ago I shut down the phone and booted up again. Within 10 minutes I was getting all my delivery reports and replies from people!
Does anyone know what I could be doing wrong, what setting needs to be activated etc?
Obviously I can't use the text messaging on the device if I can't trust it to just work like pretty much every handset I've owned since... year dot.
PS: I spoke to Vodafone care team who said my sim card must be old; newer sim cards (128k) are needed for these "high tech" phones.
But I just took my sim out of my Nokia N97 (never had a problem) last week AND messages ARE going through on the Leo occasionally and only after a reboot, which is utterly pointless.
This is the last thing I thought I'd have issues with on a device like this..
Any advice? Have I missed something?
Thanks.
Same here, I thought I messed up something in the sms service or so.
Done many hard resets and soft resets. But still no help.
I'm experiencing exactly the same problems. Also Vodafone and no one seems to get any sms from me.
Okay, this ain't good!!
since you both have vodafone, and I haven't seen/heard about other people having these problems, I'd say it was voda's fault
br3nt said:
since you both have vodaphone, and I haven't seen/heard about other people having these problems, I'd say it was voda's fault
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Click to collapse
Now tell me, why? I've never had problems on my previous phones.
I don't think the vodafone on the Ireland branch is the same as the one in the Netherlands
Kinda happy to hear that you guys also having the same issue.
It can probally be patched/fixed by htc. I googled for "htc sms hotfix"
And htc is also facing sms issues on other devices.
sigh... How will I live without outgoing SMS capability? so lame... hope you guys will find a fix soon.
seems to be the same like the sms bug in previous manila 2.1 build. outgoing messages weren't send, but only on some specific providers.
How could such a fundamental and critical phone component get screwed up? That just doesn't make sense. Anyone got ideas out there for a fix or we we have to wait for HTC to patch this? What about people who purchased a Leo and have no knowledge of this site etc deal with something like this? They buy a 500+ euro phone, try to send a text message, no joy. Baffled, annoyed, frustrated. Phone would get returned right? Not happy.
I've had this same problem on ATT in the USA
mike91t said:
I've had this same problem on ATT in the USA
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Click to collapse
Had? so it's fixed now?
Just had this problem on t-mobile UK. The thing is that if you're in conversation mode it actually gets inserted as if it's been sent. I looked in outbox and it was stuck there, even after pressing 'retry send'. I tried a reset but it was still stuck there, so i retyped the message and sent that, both ended up being sent, with the origanal sms being time stamped as if it was sent ages ago!
I sometimes have this problem too....
O2 here.
In case it helps, I'm not having any problems on 3UK. Are you all certain it's not a network issue?
Perhaps it is to be honest... and perhaps tapping 'resend' just makes it happen in the background so it just appears that it does nothing.
I still find of the most annoying things to be the fact that the auto capitalise new sentence option to not work.... it's bad for perfectionists!!
simplymee said:
I still find of the most annoying things to be the fact that the auto capitalise new sentence option to not work.... it's bad for perfectionists!!
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Click to collapse
+1 !!
It might look like it's mainly vodafone but in the UK at least it by far the biggest network, therefore it's bound to affect more voda users. Only 15 posts and already i see vodafone, att, O2, t-mobile, different countries, different networks.
This is the same issue that I've had this week with my Touch Pro running the Leo ROM, the device seemed to be turning all my SMS into MMS and then not sending them, though the odd one would sneak through. The problem has been fixed with an update to the custom ROM I'm using. It's the Energy ROM by the way. I'll send the author a message to see if he can pop on here and offer advice on the problem.
same here O2 in my phone.. even receive some messages later.. pls help us someone
Zero Masamune said:
Had? so it's fixed now?
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Click to collapse
No, I have not made any changes that would have fixed the problem, but it is sporadic and only occurred twice a few days ago.
unfortunately same problem on o2 uk
Hi,
I updated my ROM as soon as it came out in January.
I have been using my HTC HD2 on and off over the last two months due to its niggles but thought I would give the phone one more chance.
To my dismay again - I having issues with sending and incoming text messages.
For example
There was about a 3 hour window today where I suspect I was not receiving any text or sending any.
I noticed this because I phoned vodafone to give me an automated SMS message to tell me how many mins I got left. But after 2 attempts and left it for 90 mins, no messages came through.
I also sent out a couple of texts but noticed the delivery reports were shown as not delivered. These were two several different people.
So I thought this must be my phone then.
I switched off my phone and back on again, voila the messages I had sent were delivered 30 secs after my phone was switched back on.
I phoned up Vodafone again to get automated text message - viola the sms came within 5 seconds.
Question
What cause the cessation of incoming and outgoing messages in that 3 hour window? Could an app/update running in the background could have caused this?
Is this a common issue even with the latest official ROM update? Is there a fix?
Please help as this issue along with short battery life is making me thing whether to get rid of phone.
But I also love the other features of the phone - for that reason I want this fundamental feature of sending/receiving SMS message to be resolved.
Thanks -rant over
that sounds just like the original sms problem.
did you use backup software when you upgraded? with the wrong settings, when you restore it can cause problems by writing back some old system files.
could be as easy as a hard reset.
no I did not use any backup software. literally just installed the new ROM and then had to install all my programs manually in again. any ideas? it does seem like the old sms issue as the problem is much less frequent but annoying nonetheless lol.
Boro22
Sorry to hear all your disappointing references your having with your HD2.
I not long after getting myne when had rom 1.48 and now 1.66 never have had any SMS problems(although a fix was installed by HTC straight away apon purchase)
I then installed a app to disable Sence Sms (sorry cant find where i got it from) being processed by Sence as it created a few limitations i liked in windows sms .
Any way by shifting the total responsibility back to Windows Sms functionality > i have never to today experienced a single problem with stuck sms.
I hope this helps.
but my problem is very intermittent. could a program running in the background cause this issue
I have an O2 HD2 which came with ROM V1.43 i had no issues with sms. I installed the V1.66 ROM...still no issues! It may be something to do with your network? might be worth trying a different networks sim card to prove???
I thought the same but i have no issue with my old phone. strange huH?
I have an HD Mini, suffering from the common time-stamp error.
Have attempted past HTC model fixes including hard resets, forcing time zone changes and the Reg Key "TrustTimeZoneField=0".
Falsifying the time zone will correct the SMS time stamps, but then throws out received mail time stamps.
I have tried others' sim cards on various carriers, AT&T, T-Mobile, Rogers with no change.
HTC claims it is a carrier, though my old s710 is always correct.
Any ideas? Thanks
hey...
i have the same problem as you, and i do believe it may be the carrier, as i had a problem with my sony ericsson before i got the htc mini....
my text messages will say for example, 2:00pm as the timestamp, but the message was received at 9:00pm
Afarid that I've been on 3 carriers and used locals' sim cards. Same issue. HTC denies it.
same here guys, hope some1 could shed some light on the matter...
Its not a carrier problem for sure.
it has something to do with the time zones.
my incoming txt msg's are recorded 1 hour ahead of time...dont know why..
i played around with regional settings and time zones but still nothing
hi all, after the official rom upgrade i have a problem with sms.. when i reply to an sms, my reply is showed before the received message.. anyone has the same problem?
Did you installed the new update from HTC for SMS stability ?
Moved to general...
Ok I have an HTC Rhodium having similar problem, you guys are only hours off, mine is off by years, my SMS shows todays date as 7/7/16, Is there ANY kind of fix for this? I'm still searching but wanted to post and subscribe while i was here.
ok never mind I was at htc the other day and apparently i was in the wrong spot. i'll have to download it tonite when i get home seeing as it's not a cab, dangit!
I've got an intermittent problem sending SMS messages, and wondered if anybody else has the same issue?
Sometimes when I send an SMS message, I get a "Message not sent" notification, and the little black/red icon showing that the message didn't go. If I press and hold the message to get the "message Details", then the error is "Unknown, 254". If I press and hold and select to resend the message then 9 times out of 10 it will be sent successfully.
One of the even more annoying features of this problem is that sometimes, even though it says "Message not sent", the recipient will have received the message (but not every time). So when I resend, it's possible that they will end up receiving two copies of the same message.
I've tried Handcent, and that made no difference, and been in contact with my carrier (T-Mobile UK) and they found no issues in the area but I've had my SIM replaced as a precaution, which made no difference. I got as far as sending my phone in to Motorola for repair, but as it was previously rooted, it got rejected for an in-warranty repair. However, when I sent my phone for repair, I purchased another Milestone 2, and this suffers from exactly the same problem - so it's obviously either a problem with the phone model, or the network near my home (although, I've never had problems before getting the MS2, about a year ago).
Using an app called "GSM Signal Monitoring Test" I've noticed a couple of things - firstly my MS2 seems to switch cell quite a bit. There's a cell which seems to be the most popular for me at my home, but every few minutes or so, it will switch to another cell (one of a couple of options) and then, pretty quickly (under a minute) switch back again. I don't know whether this is normal or expected behaviour.
So far, every time I've had a failed message, when I look at the cell data, it looks like there may have been a cell switch around the time of the failure.
Does anybody else have problems like this, and are there any solutions?
Cheers,
Steve.
same issue here, I was thinking the fault was TIM Brasil, but now I'm not alone.
Thanks for sharing!
AdrienC said:
same issue here, I was thinking the fault was TIM Brasil, but now I'm not alone.
Thanks for sharing!
Click to expand...
Click to collapse
Same carrier, same problem...
Tim Infinity Pré plan...
Sent from my Milestone 2 XDA App
I'm finding the same problem myself Steve, although it seems to be more of an issue when I'm either due to receive a message or data packet that it seems to jam. Only happens once a day though if at all so hasn't proved too much of a problem. I'm UK based on Orange.
Gogz_ said:
I'm finding the same problem myself Steve, although it seems to be more of an issue when I'm either due to receive a message or data packet that it seems to jam. Only happens once a day though if at all so hasn't proved too much of a problem. I'm UK based on Orange.
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Orange and T-Mobile are pretty much the same now, aren't they? I'd be interested in seeing whether you see that same cell-switch when the message fails to send.
Let's hope this has been addressed in the Gingerbread update...