Is Warranty Usable After Bootloader Unlock? - ZTE Axon 7 Questions & Answers

Has anyone been able to use the warranty after unlocking the bootloader and relocking it? I ask cuz mine has the random camera buzzing/non-focusing problem and while it isn't annoying right now, it might get worse. I am unsure yet if the bootloader is required to be unlocked to gain any useful features or installing LineageOS

moccor said:
Has anyone been able to use the warranty after unlocking the bootloader and relocking it? I ask cuz mine has the random camera buzzing/non-focusing problem and while it isn't annoying right now, it might get worse. I am unsure yet if the bootloader is required to be unlocked to gain any useful features or installing LineageOS
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Click to collapse
For exactly that reason I re-locked my bootloader on my A2017G device. This camera buzzing / vibrating noise is happening to a lot of people.
Just my opinion. There are no ROMs for me that justify a Bootloader unlock since 7.1.1 is stable, fast, reliable and has good Hi-Fi Audio qualities.

It is not an issue of bootloader unlock that causes this.
The camera rotor/OIS is faulty and will be needed to be sent in for repair.

iNaruX said:
For exactly that reason I re-locked my bootloader on my A2017G device. This camera buzzing / vibrating noise is happening to a lot of people.
Just my opinion. There are no ROMs for me that justify a Bootloader unlock since 7.1.1 is stable, fast, reliable and has good Hi-Fi Audio qualities.
Click to expand...
Click to collapse
And how do you root your phone with a locked bootloader?

rikin93 said:
It is not an issue of bootloader unlock that causes this.
The camera rotor/OIS is faulty and will be needed to be sent in for repair.
Click to expand...
Click to collapse
I am aware, hence my phone being completely stock and asking about whether anyone has proof re-locking a unlocked boot-loader can allow for keeping warranty lol

I unoffically unlocked my bootloader, relocked/loaded stock on the device and returned it with no issues.

nolimit78 said:
I unoffically unlocked my bootloader, relocked/loaded stock on the device and returned it with no issues.
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Click to collapse
Well that's a bit different though, because say a place like Newegg or BHPhoto don't know how to check, they just make sure it powers on and everything is in the package. Still appreciate the response.

My axon just got the burn in problem

Dewaynelives said:
My axon just got the burn in problem
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Click to collapse
Odd. So basically you contact them and ask for permission, or hope they're dumb and say you keep the warranty with the unlock and that's good enough?
Or did you unlock then relock, then try to use the warranty and they found out?

moccor said:
Well that's a bit different though, because say a place like Newegg or BHPhoto don't know how to check, they just make sure it powers on and everything is in the package. Still appreciate the response.
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Click to collapse
I sent mine into ZTE for repair. No issues.

nolimit78 said:
I sent mine into ZTE for repair. No issues.
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Click to collapse
Thanks, I'd still like confirmation from a few others though just in case its not a fluke haha

I "officially" unlocked mine through the ZTE website (when it was offered).. I was notified that my warranty was voided before pressing OK and they stated that anything that unlocked the bootloader voided the warranty. But, if you do it unofficially and re-lock it, or get it through Amazon or NewEgg - How are they going to know, or even know what to check (at Amazon or NewEgg)?

tele_jas said:
I "officially" unlocked mine through the ZTE website (when it was offered).. I was notified that my warranty was voided before pressing OK and they stated that anything that unlocked the bootloader voided the warranty. But, if you do it unofficially and re-lock it, or get it through Amazon or NewEgg - How are they going to know, or even know what to check (at Amazon or NewEgg)?
Click to expand...
Click to collapse
That is true... i'm just cautious because my phone isn't perfect, I have the common camera problem. If it was fine and then down the line it developed, then w/e. But right now I Should exchanged it, it's just not big enough of a problem where I need to. And tbh I feel like it would just develop again, since so many people have it. If I see a S7 drop down around 350 I am just gonna get this fixed and buy a S7.

Related

Relocking bootloader like Nexus S

Hi,
Nexus S is possible to re-lock bootloader with command 'fastboot oem lock'.
Anyone tried it with Nexus one?? (With updated SDK)
Please try it...
It only works if you have an S-OFF HBOOT. Not many people do.
does all the nexus s can be relocked?
Yep, so it seems.
why is this not in the NEXUS S forum instead of nexus one ?
Rusty! said:
It only works if you have an S-OFF HBOOT. Not many people do.
Click to expand...
Click to collapse
And how do we check that?
Look at the text at the top of the screen in HBOOT, most will say PVT SHIP S-ON
Snakiej said:
And how do we check that?
Click to expand...
Click to collapse
Pretty sure it is in the bootloader at the top left. So power on the phone and hold down the volume down button and when you get to the white screen with the Fastboot & Recovery options... read what is in the upper left corner.
Mine says
NEXUSONE PVT SHIP S-ON
Rusty! said:
Look at the text at the top of the screen in HBOOT, most will say PVT SHIP S-ON
Click to expand...
Click to collapse
Mine says the same but
Code:
fastboot oem lock
doesn't work.
Exactly, it needs to say S-OFF for it to work.
Rusty! said:
Exactly, it needs to say S-OFF for it to work.
Click to expand...
Click to collapse
Can we set it to off?
No, you're stuck with it as it is.
Rusty! said:
Yep, so it seems.
Click to expand...
Click to collapse
well this is really a good news!
evcz said:
well this is really a good news!
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Click to collapse
Why? What difference does it make? There is no advantage to having a locked bootloader.
efrant said:
Why? What difference does it make? There is no advantage to having a locked bootloader.
Click to expand...
Click to collapse
Because it supposedly void your warranty, but it seems htc is fixing them anyway. However, if one day they decided to screw you over and say they won't fix it because you unlocked the bootloader, there's probably nothing you can do.
Redacted
RedactedRedactedRedacted
Mokurex said:
Because it supposedly void your warranty, but it seems htc is fixing them anyway. However, if one day they decided to screw you over and say they won't fix it because you unlocked the bootloader, there's probably nothing you can do.
Click to expand...
Click to collapse
True enough. If you are really that worried about the warranty (even though HTC has yet to refuse warranty on a device with an unlocked bootloader). Then you shouldn't unlock. Although the warranty states that installing a third-party OS voids the warranty as well, so you'd better make darn sure that you remove all traces of rooting, etc.
I personally don't care about the warranty, because HTC sends you refurbished devices as warranty replacements, and I would rather buy a new one than get a refurb. And besides, my 1-year warranty period is almost up anyway, and I would not buy/want another Nexus One. It will be outdated soon, i.e., once HTC releases some nice aluminum, dual-core devices!
Rusty, what's the actual advantage in being able to relock your bootloader? Is it just to see what capabilities you do/don't have when locked/unlocked?
Sent from my Nexus One using XDA App
I can hide the padlock on bootup. That's all (as far as I know).
efrant said:
True enough. If you are really that worried about the warranty (even though HTC has yet to refuse warranty on a device with an unlocked bootloader). Then you shouldn't unlock. Although the warranty states that installing a third-party OS voids the warranty as well, so you'd better make darn sure that you remove all traces of rooting, etc.
I personally don't care about the warranty, because HTC sends you refurbished devices as warranty replacements, and I would rather buy a new one than get a refurb. And besides, my 1-year warranty period is almost up anyway, and I would not buy/want another Nexus One. It will be outdated soon, i.e., once HTC releases some nice aluminum, dual-core devices!
Click to expand...
Click to collapse
Couldn't have described the warranty situation any better. =)
Let's hope we see some of those dual core HTC goodness during CES because im not really digging these Samsung's plastic.

Most Ironic Thing Ever

Today I got my phone back from Samsung because of some issues with my Nexus S and when I booted it up I saw the unlocked padlock! LOL You'd think they'd relock it...
timchoi89 said:
Today I got my phone back from Samsung because of some issues with my Nexus S and when I booted it up I saw the unlocked padlock! LOL You'd think they'd relock it...
Click to expand...
Click to collapse
Why is it ironic? (I don't think your situation was 'ironic') Depending on your issue (which you never said), they may or may not have to mess with the "software". They'd probably thought you'd unlock it anyways, so what's the point.
I thought it was ironic b/c unlocking the bootloader voids your warranty. I was having sreen issues so I sent my phone to Samsung. I never rooted it.
timchoi89 said:
I thought it was ironic b/c unlocking the bootloader voids your warranty. I was having sreen issues so I sent my phone to Samsung. I never rooted it.
Click to expand...
Click to collapse
Probably because your screen issues isn't software related which is what unlock the bootloader is.
HTC was the same way with the Nexus One. Doesn't matter if your bootloader is unlocked if you had a hardware problem. Lots of people RMA their Nexus Ones with bootloader unlocked to get power button/overheating/screen/button issues and HTC honored the warranty. (Mine included)

[Q] Do verizon care if I unlock my bootloader and root my Razr m

I wanted to unlock my bootloader and root my razr m but I heard rumors that if you unlock your bootloader, verizon will do something but I don't know what they'll do. I'm just nervous because I don't want to run into any problems
junowhoo said:
I wanted to unlock my bootloader and root my razr m but I heard rumors that if you unlock your bootloader, verizon will do something but I don't know what they'll do. I'm just nervous because I don't want to run into any problems
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Click to collapse
rooting/unlocking bootloader voids the warranty. but that is mostly on the motorola side. essentially, if you root/unlock, and have any software related issues, they may help you, but cannot offer you a replacement device.
if there are any problems with the hardware, then they may replace your device.
verizon is still obligated to give you service - as you are paying a monthly subscription for that.
jco23 said:
rooting/unlocking bootloader voids the warranty. but that is mostly on the motorola side. essentially, if you root/unlock, and have any software related issues, they may help you, but cannot offer you a replacement device.
if there are any problems with the hardware, then they may replace your device.
verizon is still obligated to give you service - as you are paying a monthly subscription for that.
Click to expand...
Click to collapse
so can I still put a rom on my razr and I wouldn't get in trouble or anything
junowhoo said:
so can I still put a rom on my razr and I wouldn't get in trouble or anything
Click to expand...
Click to collapse
do you think if people where getting in trouble for doing this that so many would? companies just like to spread lies about rooting to scare people off.
It's taking all of my restraint not to be grammar police right now.
Sent from my Droid Razr M using xda app-developers app
junowhoo said:
so can I still put a rom on my razr and I wouldn't get in trouble or anything
Click to expand...
Click to collapse
you own the device, you do whatever you want. you won't get arrested/fined or anything like that. the worst possible scenario is that you brick your device and you have to buy a new one off of e-bay for $200.
however, this device is unbrickable.
jco23 said:
you own the device, you do whatever you want. you won't get arrested/fined or anything like that. the worst possible scenario is that you brick your device and you have to buy a new one off of e-bay for $200.
however, this device is unbrickable.
Click to expand...
Click to collapse
Alright then, thank you

Can you root without unlocking the bootloader?

The title says it all.
Nope not yet and I personally wouldn't expect it anytime soon
I wouldn't either since it is so easy to unlock the bootloader. I understand your hesitation with the warranty question being up in the air.
Unlocking the bootloader does not void the warranty, and is pretty easy to do. We won't find an exploit to root without unlocking for quite awhile so I would suggest just unlocking it.
Oaklands said:
I wouldn't either since it is so easy to unlock the bootloader. I understand your hesitation with the warranty question being up in the air.
Click to expand...
Click to collapse
Very few will spend time to find an exploit when root is just on the other side of an unlocked bootloader.
I'm not sure why you'd be hesitant to unlock the bootloader, there are no negative effects, only benefits.
Heisenberg said:
I'm not sure why you'd be hesitant to unlock the bootloader, there are no negative effects, only benefits.
Click to expand...
Click to collapse
You forget security. Unlocking leaves your phone fair game if stolen.
@rbiter said:
You forget security. Unlocking leaves your phone fair game if stolen.
Click to expand...
Click to collapse
you can unlock, root, then relock, no?
@rbiter said:
You forget security. Unlocking leaves your phone fair game if stolen.
Click to expand...
Click to collapse
Anyone who manages to get their phone stolen doesn't take good enough care of it.
BladeRunner said:
you can unlock, root, then relock, no?
Click to expand...
Click to collapse
Yes, that's possible.
Heisenberg said:
I'm not sure why you'd be hesitant to unlock the bootloader, there are no negative effects, only benefits.
Click to expand...
Click to collapse
No hesitation, just a question I had. I plan on unlocking this weekend. (If I can wait that long!)
Heisenberg said:
Anyone who manages to get their phone stolen doesn't take good enough care of it.
Click to expand...
Click to collapse
For the most part that is true.
Never had a phone stolen in all the years I've owned one.
I've owned cell phones for 20+ years.
TheFeelTrain said:
Unlocking the bootloader does not void the warranty, and is pretty easy to do. We won't find an exploit to root without unlocking for quite awhile so I would suggest just unlocking it.
Click to expand...
Click to collapse
From what I have read it DOES void the warranty
The following applies to all devices, except for Developer Edition devices:
Obtaining an unlock code voids all warranties. Once you get the unlock code, your
device is no longer covered by the Motorola warranty, or any other warranty provided
with the device. Neither Motorola, nor your wireless carrier shall have any duty to
provide warranty or customer support for unlocked devices.
Click to expand...
Click to collapse
s
But yeah, bootloader unlock is a must on every device, I am unlocking mine in a few weeks, wanna make sure everything is working fine just in case.

How would i relock bootloader on my Moto X Play

I currently have official 5.1.1 on my device but would like the bootloader to be locked, how would i acheve this? Thanks!
JL94x4 said:
I currently have official 5.1.1 on my device but would like the bootloader to be locked, how would i acheve this? Thanks!
Click to expand...
Click to collapse
Have you unlocked your bootloader?
pijes said:
Have you unlocked your bootloader?
Click to expand...
Click to collapse
Yup. :good:
Code:
fastboot oem lock
xQrzy said:
Code:
fastboot oem lock
Click to expand...
Click to collapse
just one command and its locked ??? I don't have to flash the whole firmware again ???
bablu048 said:
just one command and its locked ??? I don't have to flash the whole firmware again ???
Click to expand...
Click to collapse
Nope
You won't get back your warranty and un-locking the bootloader again means a full system wipe, again. So make a backup first.
The only big advantage of a locked bootloader is the added security when the device falls into the wrong hands. That's a bit of a double edged sword since it also forbids easy data recovery in the case of defective hard- or software.
fastboot oem lock begin
When trying to run "fastboot oem lock," fastboot tells me to run "fastboot oem lock begin," first. In turn, that command tells me to fully flash the signed build before I can lock it.
I've tried flashing "LUX_RETCA_6.0.1_MPD24.107-52_cid14_subsidy-TELUS_CFC" from the filefactory repository, and I'm downloading "XT1563_LUX_RETCA_6.0.1_MPD24.107-52_cid14_subsidy-DEFAULT_CFC" now, which will take all day.
Does anyone know if either of those builds are signed? Or is there an official motorola repository that I should look for?
I got the phone with MM, so I don't know if a 5.1.1 image will count as signed for the purpose of relocking.
This phone has been such a headache, never buying a Motorola device again...
JohnHorus said:
When trying to run "fastboot oem lock," fastboot tells me to run "fastboot oem lock begin," first. In turn, that command tells me to fully f
This phone has been such a headache, never buying a Motorola device again...
Click to expand...
Click to collapse
Don't tell like this. When you unlock bootloader , you are accept to void your warranty and there is no go back. Even relock your bootloader it will be shown as relocked and not shown as locked . This is my 5 th moto after e 1gen, g2gen,g3 turbo, g3gen. After nexus and opo , moto phones have good development than any others .
drmuruga said:
Don't tell like this. When you unlock bootloader , you are accept to void your warranty and there is no go back. Even relock your bootloader it will be shown as relocked and not shown as locked . This is my 5 th moto after e 1gen, g2gen,g3 turbo, g3gen. After nexus and opo , moto phones have good development than any others .
Click to expand...
Click to collapse
That's nice and all but it's been a headache for me. Voiding my warranty doesn't excuse faulty hardware, it just means that motorola can disown their sloppy product. It's still poor hardware and it still has nothing to do with rooting.
JohnHorus said:
That's nice and all but it's been a headache for me. Voiding my warranty doesn't excuse faulty hardware, it just means that motorola can disown their sloppy product. It's still poor hardware and it still has nothing to do with rooting.
Click to expand...
Click to collapse
It is not poor hardware , if you use . It may not be the best, but definitely better than most of the available phones.
JohnHorus said:
That's nice and all but it's been a headache for me. Voiding my warranty doesn't excuse faulty hardware, it just means that motorola can disown their sloppy product. It's still poor hardware and it still has nothing to do with rooting.
Click to expand...
Click to collapse
Hardware isn't poor. May not be best but isn't poor by any means.
Automated reply by JARVIS
It is not poor hardware , if you use . It may not be the best, but definitely better than most of the available phones.
Click to expand...
Click to collapse
Hardware isn't poor. May not be best but isn't poor by any means.
Click to expand...
Click to collapse
If my phone *doesn't work* because of hardware defects, then the hardware in it is of poor quality. It's not about how the phone stacks up to other devices. It's that the phone I paid for is defective. Not sure where the confusion arises.
JohnHorus said:
If my phone *doesn't work* because of hardware defects, then the hardware in it is of poor quality. It's not about how the phone stacks up to other devices. It's that the phone I paid for is defective. Not sure where the confusion arises.
Click to expand...
Click to collapse
Then you got a bad (faulty) device. The thing still remains hardware isn't poor.
Automated reply by JARVIS
Were you able to get it relocked?
K.khiladi said:
Then you got a bad (faulty) device. The thing still remains hardware isn't poor.
Automated reply by JARVIS
Click to expand...
Click to collapse
Now you're arguing semantics. Poor hardware, faulty hardware, the thing remains that it's a crappy, broken device. Doesn't matter what label you want to slap on it, I can't afford another one, and they'll blame me for a problem that has nothing to do with root. So, it's bad.
GtrCraft said:
Nope
Click to expand...
Click to collapse
Do you have any idea how I would get past the requirement for a signed build that I mentioned on the last page?
Jeklund said:
Were you able to get it relocked?
Click to expand...
Click to collapse
I assume you were asking the OP, but I thought I would add my two cents as they may be helpful.
When trying to type "fastboot oem lock" and receiving the warning to type "fastboot oem lock begin" first, I was a little confused, as typing both in a row did not work. I presume that it's due to a difference in hardware model, (mine is having more than enough weird issues to make that a reasonable assumption.)
The solution was to type "fastboot oem lock begin," go through the commands in this post, then type "fastboot oem lock" at the end. I avoided the final two commands, and it still showed software status as modified, so perhaps including those as well would fix that. Either way, the bootloader status was set back to "Locked" (not "Relocked.") Hope that helps someone, as this POS refuses to charge and I may as well throw it in the trash!
JohnHorus said:
I assume you were asking the OP, but I thought I would add my two cents as they may be helpful.
When trying to type "fastboot oem lock" and receiving the warning to type "fastboot oem lock begin" first, I was a little confused, as typing both in a row did not work. I presume that it's due to a difference in hardware model, (mine is having more than enough weird issues to make that a reasonable assumption.)
The solution was to type "fastboot oem lock begin," go through the commands in this post, then type "fastboot oem lock" at the end. I avoided the final two commands, and it still showed software status as modified, so perhaps including those as well would fix that. Either way, the bootloader status was set back to "Locked" (not "Relocked.") Hope that helps someone, as this POS refuses to charge and I may as well throw it in the trash!
Click to expand...
Click to collapse
Unfortunately your warranty is void due to your request for the unlocking code from moto. Your only hope is koodo has its own repair facility and the tech who tries to repair your device has no brains or desire to verify that your bootloader was unlocked.
We've all had from time to time issues with our devices , I've had 4 moto devices and not once have I had any issues with the build quality, moto x 2013, nexus 6, moto 360 and the moto play.
Sent from my XT1563 using XDA-Developers mobile app
JohnHorus said:
Either way, the bootloader status was set back to "Locked" (not "Relocked.") Hope that helps someone, as this POS refuses to charge and I may as well throw it in the trash!
Click to expand...
Click to collapse
can you run the command
fastboot oem get_unlock_key
and if you get the key, carry out the process of entering the key in moto website and see if they mail you the unlock code again.
Sakshinyk said:
can you run the command
fastboot oem get_unlock_key
and if you get the key, carry out the process of entering the key in moto website and see if they mail you the unlock code again.
Click to expand...
Click to collapse
Why? I already have it.
flashallthetime said:
Unfortunately your warranty is void due to your request for the unlocking code from moto. Your only hope is koodo has its own repair facility and the tech who tries to repair your device has no brains or desire to verify that your bootloader was unlocked.
We've all had from time to time issues with our devices , I've had 4 moto devices and not once have I had any issues with the build quality, moto x 2013, nexus 6, moto 360 and the moto play.
Sent from my XT1563 using XDA-Developers mobile app
Click to expand...
Click to collapse
Well it's just dandy that I decided to spend my one chance at a decent phone with them and got this piece of crap that won't even charge reliably. What a wonderful life this is.

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