Nexus 6P won't install on any system - Nexus 6P Q&A, Help & Troubleshooting

My dad has a Nexus 6P.
When he connects it to my Windows 10 PC or his own Windows 10 laptop, nothing appears in Computer (any USB mode on the phone).
Device Manager shows a yellow exclamation mark next to the device.
Trying to reinstall shows that an error occurs whilst installing 'MTP Device' (service installation section in INF invalid).
I have tried installing the standard Android USB drivers, no luck.
I've tried with and without USB debugging mode enabled.
Any ideas?

Is the device having any issues? Like is it boot looping or just dead?
If not, it definitely sounds like a driver issue. Open up your device manager and delete any Google / Android drivers and then reboot the PC. That part is pretty important. PCs can be a little wonky with drivers. After that install them via the method posted in Heisenberg's guide. Reboot the PC again and then try.
Guide Here.

RoyJ said:
Is the device having any issues? Like is it boot looping or just dead?
If not, it definitely sounds like a driver issue. Open up your device manager and delete any Google / Android drivers and then reboot the PC. That part is pretty important. PCs can be a little wonky with drivers. After that install them via the method posted in Heisenberg's guide. Reboot the PC again and then try.
Guide Here.
Click to expand...
Click to collapse
There are no drivers to uninstall in Device Manager. If I right-click on the (exclamation mark) device in question, I simply get 'Remove', which 100% doesn't uninstall drivers, presumably because no drivers are installed.
Also, the instructions there require a load of stuff (CMD, platform tools, Android debug bridge and all that rubbish), just to install the drivers. I doubt it's that complicated.

King Mustard said:
There are no drivers to uninstall in Device Manager. If I right-click on the (exclamation mark) device in question, I simply get 'Remove', which 100% doesn't uninstall drivers, presumably because no drivers are installed.
Also, the instructions there require a load of stuff (CMD, platform tools, Android debug bridge and all that rubbish), just to install the drivers. I doubt it's that complicated.
Click to expand...
Click to collapse
I've given you the tools to get it up and running, whether you choose to use them is up to you. If you read the guide, you'd see that you don't need to install the entire SDK. It's one of the first things mentioned in the drivers section. Good luck.
Edit: Read your post again. Seems you're a little confused. CMD is a program already on your Windows PC. You must use it in order to use fastboot. Fastboot and ADB are literally the drivers you need to install. Not "rubbish." Read that guide and take it to heart. There's a lot of learning ahead for you, no offense.

King Mustard said:
There are no drivers to uninstall in Device Manager. If I right-click on the (exclamation mark) device in question, I simply get 'Remove', which 100% doesn't uninstall drivers, presumably because no drivers are installed. Also, the instructions there require a load of stuff (CMD, platform tools, Android debug bridge and all that rubbish), just to install the drivers. I doubt it's that complicated.
Click to expand...
Click to collapse
Even if you don't wan't or need ADB/Fastboot, a link to the standalone USB drivers is provided in the guide. If you still have issues, an existing driver installation is likely causing the problem. There is a free tool called USBDeview you can use to get rid of the conflicting drivers.

King Mustard said:
My dad has a Nexus 6P.
When he connects it to my Windows 10 PC or his own Windows 10 laptop, nothing appears in Computer (any USB mode on the phone).
Device Manager shows a yellow exclamation mark next to the device.
Trying to reinstall shows that an error occurs whilst installing 'MTP Device' (service installation section in INF invalid).
I have tried installing the standard Android USB drivers, no luck.
I've tried with and without USB debugging mode enabled.
Any ideas?
Click to expand...
Click to collapse
If you just want to be able to transfer files back and forth between computer and phone you can try installing Huawei's Windows software which should download necessary drivers. I didn't personally find the software all that useful but it's another option if you aren't looking to do anything complicated with your phone.
http://consumer.huawei.com/minisite/HiSuite_en/index.html

Related

[USB Drivers] Galaxy S GT-I9000 (Working on ICS)

Hello.
And bacon and spam:
I've recently upgraded my SGS to ICS (ICSSGS ROM) and started to develop a simple application.
So, now i've got to the point that the emulator starts to show its limitations, so i need to debug directly on the real device.
Well, i've been trying to make ADB recognize my phone, tried several usb drivers from several sites, none of them worked.
After several hours spanking windows, it's finally working (yes! almost 6 AM in the morning!).
What matters:
So, to anybody who have the same problem as i had, do the following:
0. Uninstall any drivers that you've tried before.
1. Extract the zip file that i've uploaded to anywhere you like.
2. Enable debugging on your phone and connect it to PC throught the USB cable
(Just connect it, don't mount)
3. On your computer, click Start -> Right click on "Computer" -> Manage
This will open the "Computer Management" window (it might take some seconds to load).
4. Click "Device Manager". Now you should find your device in the list. It must be really easy to find. It's called something like "GT-I9000" or "GalaxyS" and it has a yellow warning sign next to it.
5. Right click on it and choose "Update Driver Software". In the window that appears, choose "Browse my computer for driver software". It then asks you where is the driver.
6. Click the "Browse" button and choose the folder you extracted from my zip file.
(If you didn't change it, it must be called "Android Composite ADB Interface")
7. Click "Next" and cross your fingers. If you're lucky, it may work for you.
Final notes:
1. I'm not responsible for ANYTHING. Whatever you do, it's your own choise to do it. I guarantee absolutely nothing.
2. This is was tested on Windows 7 - 64 bits with Team ICSSGS RC4.2 ROM and Semaphore ICS 0.9.1 Kernel.
3. Have fun.
4. If you try this, please answer the topic and tell everybody if it's working for you (mentioning your Windows version and what ROM you use).
Driver file:
-> http://www.mediafire.com/?t8ekrd9ly3mwwbk
Missing file when installing driver on windows 7 x64
Hi,
I have recently installed the most recent Dark Knight ICS 4.0.4 build to my Samsung Galaxy S. The ROM seems very good but I'm an android app developer and need to be able to debug my applications on the device via USB.
I have tried the driver provided in the thread which won't install due to a missing file according to the Windows 7 x64 driver install wizard. The exact message is displayed after step 7 and says:
"Windows found driver software for your device but encountered an error while attempting to install it."
"Android Composite ADB interface"
"The system cannot find the file specified".
Is there a file missing in the package? Has anybody managed to get this driver working?
Cheers,
Ben
Does it say that it doesn't find a controller or that is there a missing file?
Anyway, please try this installer and let me know if it works for you:
http://www.mediafire.com/?v70501cxbzzdvc2
What's wrong with the Nexus S drivers available with Android SDK?
Google USB driver, R4 developer.android.com/sdk/win-usb.html
The SGS will present it self like that when it is running ICS/CM7/CM9.
Sent from my GT-I9000
METEMEDO said:
Does it say that it doesn't find a controller or that is there a missing file?
Anyway, please try this installer and let me know if it works for you:
http://www.mediafire.com/?v70501cxbzzdvc2
Click to expand...
Click to collapse
Dont work for me.
System: Windows 7 x64
Android 4.04 Dark Knight
Nevertheless thanks for your approach. I'll test if it works with the SDK Updater.
I'm going to test in my desktop this weekend to check if it works with it.
I have the same problem, but with WIndows 7 32 bit. Drivers from discusion doesn't work. Don't you have some for 32 bit?
I found SDK Components on developer.android.com, where is Android driver which suppose to work, but unfortunately ODIN still do not see phone.
I also have the same problem but mine is worse because my phone is completely down after I tried to restore from a GB ndriod backup failure , phone won't boot , cannot boot into recovery only in download mode but no way my 4 x computers would detect the phone now ....tried using heimdall in linux as well as sdb, no go....so sad...help...
Sent from my Dell Streak using XDA
Using Google USB drivers finally worked for me. They can be optionally installed with Android SDK using SDK manager (extras). After installation drivers can be found in <sdk>\extras\google\usb_driver.
Just follow the instructions in the first post to find your device from device manager with exclamation mark. Need at least one reboot to work and I also redirected the driver installation process to Google usb driver directory but now ADB finally recognizes my SGS (MyICS, Android 4.0.3).
Edit: Operating system Vista 64-bit
[Currently stuck in "error: device not found" while trying adb push -command. I will update if I find a workaround. Probably something to do with inf-file.]
For alternate .inf -file (optional):
Google "usb-drivers-not-working-after-flash-latest-rom-ota" and see post #12 to see alternative inf-file. Some have managed to make adb recognize the device with that file, but I have at least this far been unsuccessful.
Edit: Problem above was caused by me being stupid and trying to use push in shell, which caused phone unable to locate host system folders. I don't know if that inf file has anything to do with drivers working now, but go ahead and try it if doesn't work with the original .inf
I got my i9000 recognized using the latest drives from the Google sdk
That‘s great
http://ics.samsung-updates.com/addons/usb_driver.zip
oxidising said:
I got my i9000 recognized using the latest drives from the Google sdk
Click to expand...
Click to collapse
I tried last night didn't work for me.... (r18)
Sent from my Dell Streak using XDA
oxidising said:
I got my i9000 recognized using the latest drives from the Google sdk
Click to expand...
Click to collapse
Daha açık anlatabilir misiniz?
IWillExplain said:
http://ics.samsung-updates.com/addons/usb_driver.zip
Click to expand...
Click to collapse
... this driver actually worked for me...!
(Tiramisu ICS)
USB option has been lost in my galaxy s
RazorNova said:
Using Google USB drivers finally worked for me. They can be optionally installed with Android SDK using SDK manager (extras). After installation drivers can be found in <sdk>\extras\google\usb_driver.
Just follow the instructions in the first post to find your device from device manager with exclamation mark. Need at least one reboot to work and I also redirected the driver installation process to Google usb driver directory but now ADB finally recognizes my SGS (MyICS, Android 4.0.3).
Edit: Operating system Vista 64-bit
[Currently stuck in "error: device not found" while trying adb push -command. I will update if I find a workaround. Probably something to do with inf-file.]
For alternate .inf -file (optional):
Google "usb-drivers-not-working-after-flash-latest-rom-ota" and see post #12 to see alternative inf-file. Some have managed to make adb recognize the device with that file, but I have at least this far been unsuccessful.
Edit: Problem above was caused by me being stupid and trying to use push in shell, which caused phone unable to locate host system folders. I don't know if that inf file has anything to do with drivers working now, but go ahead and try it if doesn't work with the original .inf
Click to expand...
Click to collapse
What should i do after instaling SDK
IWillExplain said:
http://ics.samsung-updates.com/addons/usb_driver.zip
Click to expand...
Click to collapse
This worked for me
The very important thing is that newest Google USB driver is in
Code:
[B]<android-sdk>/extras/google/usb_driver/[/B]
location, not in
Code:
<android-sdk>/usb_driver
It really makes the difference !
these drivers only worked once...
all the other times killing and starting over adb i was getting error messages like "device not found" and "protocol fault" even though adb devices was listing the device online.
apparently i connected the phone to another USB3 port on my pc (front panel) and that was it!! it now works every time i type adb shell or adb devices.i no longer get any error messages.rather weird
anyway..i also wanted to be up to date with everything so i uninstalled all related software like the older java 6 jdk, Android SDK and the drivers mentioned above.
i followed the procedure below and installed all the latest packages:
latest java 7u5 JDK, the latest Android SDK (nstaller_r20.0.1-windows.exe) then ran sdk-manager and loaded http://developer.android.com/tools/extras/oem-usb.html#InstallingDriver google USB drivers rev 6. then installed these drives so i got the ADB composite interface on my device manager and it all works fine now.
I recenelty installed latest ICS , and SDK recognizes my phone as ACER ADB , when I'm pretty sure its a Samsung I9000 . I tried uninstalling the ACER ADB and install the one that the guy posted in the first post , and it didn't work , it said this driver is not compatible , oddly it reinstalled ACER ADB though. I can't even uninstall it at all , I removed all my Samsung drivers , and everything else I installed for Samsung , and its still there , I even tried removing the GOOGLE USB drivers , still there.
Neendless to say that the phone doesnt connect to the PC at all even though it says everything is alright. For example i got ths gPAD app , which uses the USB with Debugging to turn the phone into a mouse , but it says its not connected even though it is.

No ADB mode, driver issue?

I'm Italian, sorry for my English.
A few days ago I unlocked the bootloader via Toolkit, rooted and flashed the TWRP recovery _.
But I had hard difficulty:
After driver installed, I unlocked bootloader, enable debugging and then NOTHING!
In practice, the N7 was recognized by windows 7 64bit only in FastReboot mode ..
I tried in every way possible, deleted and reinstalled the driver 50 times, restored windows to a previous point, installed the drivers manually tried without toolkit, but how ADB just do not want to know.
For hours I was still with the bootloader unlocked but without root, until came to my rescue a friend with another notebook but same windows 7 64. Load the Toolkit, install the drivers and everything goes perfectly, I do everything in 5 minutes.
On my laptop there is always the issue driver ADB, in the future I still need my PC recognized the N7 in ADB, how can I do?
One thing that I think is not well understood is that there is no "Generic Class Driver" for ADB nor for fastboot...
... even though the very driver that works for one mode (or phone/tablet device) may be perfectly fine with a different device. The wire protocol for both fastboot and adb are extremely simplistic.
So, what that means is that if the Hardware ID used by the USB device endpoint registers on the bus with a different VendorID/ProductID, Windows will (correctly) not use a previously-installed ADB driver, or previously installed fastboot driver - even though they would probably work just fine.
Here is an example. The Nexus 7 registers the following Hardware ID when ADB debugging is turned on in the OS:
USB\VID_18D1&PID_4E42&REV_9999&MI_01
USB\VID_18D1&PID_4E42&MI_01
On the other hand, if you are using TWRP, it's adbd daemon shows up on the PC as:
USB\VID_18D1&PID_D001&REV_9999
USB\VID_18D1&PID_D001
This means that you might need to install a different driver for using the ADB with the OS, and a different driver for ADB under TWRP - even though it is exactly the same hardware on the other end of the cable! In the absence of a generic class driver for a given USB endpoint, Windows tries to match drivers in it's local (& internet) database based on this VID/PID pair.
If you have a look at the [ADB/FB/APX Driver] Universal Naked Driver 0.72 thread - and download it and have a look at it's included "android_winusb.inf" file - you will see literally hundred of different VID/PID pairs in the driver's android_winusb.inf file in the installer package, corresponding to many hundreds of phones/tablets. Same driver with hundreds of devices listed as compatible.
In the past I recall taking the Google (SDK) USB driver, and manually editing into place matching VID/PID pairs for a HTC phone into the .inf file. It worked perfectly; I probably flashed that phone hundreds if not thousands of times using the Google Driver (My PC is a Windows 7 Pro x64 machine btw).
Anyhow, I have pulled this stunt twice now - once editing the .inf file for the Google Driver, and I did it once with the Universal Naked driver too. You can choose which driver you want to start with.
If you want to give it a roll, you can start with any of those three drivers:
- Google (SDK) USB driver
- XDA "Universal Naked" driver
- Asus Nexus 7 USB Driver (Look under Download)
Note that since you are using W7 x64, make sure that you add each new entries to the .inf file twice - once in the ".NTx86" section, and duplicated again in the ".NTamd64" section. When editing .INF files, make sure to use an editor which preserves simple text file formatting - use "notepad", not "wordpad"
If you want a reference for what values to use, see the bottom end of this post. You should see exactly these same values in your Device Manager, however.
Note that if you see the device show up in the Device Manager as being correctly identified and marked as "working normally" - but it doesn't work - you should probably remove that driver and re-install from a different driver package.
This would certainly be the case for any drivers you saw associating with VID/PID pairs that look like:
VID_18D1&PID_4E40 bootloader/fastboot
VID_18D1&PID_4E41 single adb
VID_18D1&PID_4E42*&MI_01 composite adb
VID_0955&PID_7330 avx mode
VID_18D1&PID_D001 adb in TWRP (maybe CWM too, I didn't check)
That's a lot to throw at you, especially with Italian <=> English in the mix.
Feel free to ask questions.
bftb0
Hello,
I tried to follow your advice but I have not solved.
I'll explain what I did, so you can correct me.
-Uninstalled previous drivers (from device manager, control panel)
-Restart the PC
-Modified the inf file. Package Asus Nexus 7 USB driver (ntx86 and NTamd64 sections) attach screenshots
-Linked N7 (usb debugging actived)
-Found portable device in device manager, update drivers manually from the Nexus 7 Asus USB drivers
I tried to change also too XDA "Universal Naked" driver by following the same procedure.
I tried to create another account on my pc, but no ADB!
View attachment 1734997
Did you update to 4.2.2?
The is something to do with adb in that update, needing a password or something. I am not sure but if you did update you might want to check that.
Sent from my Nexus 10 using Tapatalk HD
stonebear said:
Did you update to 4.2.2?
The is something to do with adb in that update, needing a password or something. I am not sure but if you did update you might want to check that.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
Use "Google USB drivers" you get after you install from here http://developer.android.com/sdk/index.html
Its drivers work with 4.2.2
I got 4.2.2. rooted with ADB working now via only this and no other method
No problem with adb in 4.2.2... I tested yesterday (no need psw too...)
stonebear said:
Did you update to 4.2.2?
The is something to do with adb in that update, needing a password or something. I am not sure but if you did update you might want to check that.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
Marco16V said:
-Found portable device in device manager, update drivers manually from the Nexus 7 Asus USB drivers
Click to expand...
Click to collapse
Is this the only device which shows up in the device manager? The "Portable Device" is either the MTP or PTP endpoint - not ADB. The latter (adb) should show up elsewhere in the device manager.
You should certainly NOT be trying to install fastboot/adb driver on MTP/PTP endpoints!
I think perhaps I am not understanding because I am guessing at certain details.
Q1) Do the drivers appear to install correctly?
Q2) When you have the N7 in the corresponding mode - whether or not you observe (device manager) "working normally" or "unknown device" - do you see the following Hardware IDs showing up in the device manager?
Bootloader Fastboot Mode:
USB\VID_18D1&PID_4E40&REV_0000
USB\VID_18D1&PID_4E40
OS adb:
USB\VID_18D1&PID_4E42&REV_9999&MI_01
USB\VID_18D1&PID_4E42&MI_01
TWRP adb (Possibly also CWM adb, I haven't checked it) :
USB\VID_18D1&PID_D001&REV_9999
USB\VID_18D1&PID_D001
Q3) I presume you went through the same install sequence on your PC that succeeded on the other laptop - in the event the problem is a hardware problem, did you try a different cable or USB port on your PC?
Q4) When you remove drivers, are you requesting that the drivers be removed from the PC?
The 4.2.2 authentication issue might be an issue (although I suspect this is a adb program version issue, not a driver version issue. In any event, it wouldn't effect the behavior of adb in TWRP/CWM.
Sorry for all the questions.
bftb0 said:
Is this the only device which shows up in the device manager? The "Portable Device" is either the MTP or PTP endpoint - not ADB. The latter (adb) should show up elsewhere in the device manager.
You should certainly NOT be trying to install fastboot/adb driver on MTP/PTP endpoints!
I think perhaps I am not understanding because I am guessing at certain details.
Q1) Do the drivers appear to install correctly?
Q2) When you have the N7 in the corresponding mode - whether or not you observe (device manager) "working normally" or "unknown device" - do you see the following Hardware IDs showing up in the device manager?
Bootloader Fastboot Mode:
USB\VID_18D1&PID_4E40&REV_0000
USB\VID_18D1&PID_4E40
OS adb:
USB\VID_18D1&PID_4E42&REV_9999&MI_01
USB\VID_18D1&PID_4E42&MI_01
TWRP adb (Possibly also CWM adb, I haven't checked it) :
USB\VID_18D1&PID_D001&REV_9999
USB\VID_18D1&PID_D001
Q3) I presume you went through the same install sequence on your PC that succeeded on the other laptop - in the event the problem is a hardware problem, did you try a different cable or USB port on your PC?
Q4) When you remove drivers, are you requesting that the drivers be removed from the PC?
The 4.2.2 authentication issue might be an issue (although I suspect this is a adb program version issue, not a driver version issue. In any event, it wouldn't effect the behavior of adb in TWRP/CWM.
Sorry for all the questions.
Click to expand...
Click to collapse
When the drivers are not installed and I connect to pc N7, is only recognized as a portable device, then later recognized as Google Nexus 7.
To install the drivers (modified as described) I click reinstall driver, then later recognized (if connected to pc in android mode, with usb debugging actived) as Android Device in another voice, ADB interface. But is not recognized by the toolkit under adb devices, and even when I try using cmd.
1-When I install the drivers. seem to be installed correctly.
2-Sorry, where can I find Hardware IDs in Device Manager? What is the difference between OS adb and TRWP adb?
3 - In other pc (with same N7, same cable, same driver, same toolkit) I had no problems. I tried to change only the USB port.
4-I uninstall the driver from device manager (uninstall voice) and ask to be also uninstalled software from the PC
In some Italian forum, I found people with the same problems.
Solved by formatting PC. I would not do that ...
Thanks for your help, sorry for my English and my limited skills
AW: No ADB mode, driver issue?
Try to download the latest Android SDK and try to connect with that adb version. Adb with version < 1.0.31 will not work correctly with Android 4.2.2.
Sent from my Nexus 7 using xda app-developers app
AndDiSa said:
Try to download the latest Android SDK and try to connect with that adb version. Adb with version < 1.0.31 will not work correctly with Android 4.2.2.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I tried sdk but I have not solved.
I use Android 4.2.1. I'm having problems with the update! I can not update OTA (N7 stuck under the impending reboot). I also tried to download the zip file to upgrade the memory and flash it from recovery but the installation is not completed (error 7 build.prop).
I also tried to flash the factory image 4.2.1 (keeping userdata) and start again. Nothing, same mistakes!
Too many problems!
Marco16V said:
2-Sorry, where can I find Hardware IDs in Device Manager?
Click to expand...
Click to collapse
(Note I attached some pictures below)
From the Device Manager:
- Select the Device in question by right-clicking. Choose "Properties"
- A window with three tabs will appear: General, Driver, and Details. Select Details
- The "Property" combo-box-selector has 20 or 30 items - the 2nd one in the list is Hardware Ids. I attached two pictures from Win7-Pro-x64 (below)
But note as I said before: You should NOT be seeing the ADB endpoint under "Portable Devices" - if ADB Debugging is turned on in the OS, you should see it under "Android Phone" or something similar. In any event, the hardware Ids will identify it exactly
Marco16V said:
What is the difference between OS adb and TRWP adb?
Click to expand...
Click to collapse
Well, as far as the behavior of the USB driver on the PC, almost nothing. Unfortunately - for better or for worse - both TeamWin (TWRP) and CWM authors put their ADB interface on the bus with the VID/PID pair of USB\VID_18D1&PID_D001, whereas the OS puts all its USB interfaces on 18D1/4Exx.
So, even if you get a driver installed for the OS "adb" mode (say by using the Google SDK USB driver or the Asus Nexus 7 driver), it won't work for the custom recovery... unless you fix up the driver installer package to have the matching VID/PID pairs (18D1/D001) in the .INF file for that driver.
I think folks find this confusing - they think, "wait, I have a ADB driver installed" - why does it not work?
OK, there are a couple more things to try (at least before I give up). Roughly they try to answer these questions:
Q1) Is this a toolkit issue, or a driver issue?
Q2) Is it a prior driver you installed that you are not observing that is causing the problem?
The first one (Q1) is easiest to diagnose: when your PC Device Manager indicates that a device is "working normally" - AND THE VID/PID ID MATCHES WHAT YOU SHOULD EXPECT FOR THE MODE THE TABLET IS IN (regular OS, recovery boot, fastboot mode), can you communicate with the device from the Windows command line? e.g.,
Code:
C:\foo> cd C:\blahblah\sdk-platform-tools-directory
C:\blahblah\sdk-platform-tools-directory> fastboot devices
or
C:\blahblah\sdk-platform-tools-directory> adb devices
If you can communicate with the tablet from the command line - your device ID will be printed by the above commands, then you don't have a driver problem at all - there is something screwy about the way your toolkit is installed.
OK, Q2 -
When Windows installs a driver, it caches it into a kind of database. I suppose it is possible that a prior driver installation might be causing trouble. You can observe - from the device manager - all the drivers that are installed - even for devices that are not currently connected to your computer.
This is done by setting the "devmgr_show_nonpresent_devices=1" environment variable. It can be done semi-permanently this way, or for a single invocation of the device manager this way..
See the third image attached (devmgr-all-devices.jpg ) - it is my computer in that "show all devices" mode. See all that rubbish in there? It's from other Android devices (HTC, Samsung, etc).
You can walk through each one of those - even the devices that are not currently attached - and inspect the VID/PID pair to see if they happen to match the values that you are expecting to see for the different operating modes on the Nexus 7. I'll leave it up to you whether you want to do this or not; it is a bit tedious. Just don't start deleting drivers willy-nilly if you don't know what they are associated with.
Marco16V said:
Thanks for your help, sorry for my English and my limited skills
Click to expand...
Click to collapse
I am understanding everything you are saying - and your english is far better than my italian
good luck!

[Q] How do I install the damn drivers?

Well guys I've been trying for hours now, whenever I try to install the USB drivers in order to unlock my bootloader, when I plug in my Nexus it installs the MTP drivers on it's own, if I try to install the google drivers downloaded from ADB all I get is a message saying the best drivers for my device are already installed and it doesn't let me overwrite them.
If I go with the use disk option it doesn't let me choose the usb_drivers folder because it just wants to use a .inf file, whener I follow the instructions the toolkit dictates I read the dead end with the "The best drivers for your device are already installed"
I'm so angry right now.... Please help me.
Are you on a Windows XP operating system by any chance? There are major issues with MTP mounting on WinXP regardless of the service pack you're on. Some people claim they've gotten things working by updating WMP, via a Naked Driver and even by installing the Android SDK. Let me know if you are indeed on WinXP & I'll get you some links
Did you try following Wug's Nexus Root Toolkit to install the drivers? That helped me. I cannot post a link so look around for it.
I'm running Windows 7 64 bit, thanks guys, I just gave up and did it in my sister's laptop, it worked on the first damn attempt, maybe the drivers of my N10 were screwing something up, that's my best guess.
Glad you got that sorted--just for future reference, a common recommendation for people having driver issues with their Nexus devices is to simply go into Win Device Manager, uninstall all your current Nexus & ADB drivers and restart. Then plug your phone in via USB and let the auto installation do its thing. Usually this fixes all issues w conflicting device drivers

[Solved] Windows unable to install MTP driver

Hello guys!
I have already read some topics on this forum but it is my first message.
As indicated in the title, I cannot connect my Nexus 4 on my computer using MTP. This computer is running Windows 8.1 Update 1. So far I have tried every method I have seen on the web so I am a little bit desperate.
I have tried to plug my device on other computers and it was automatically detected on Windows 7, Windows 8.1 Update 1 and Ubuntu 14.04.
On my computer, as it does not auto-configure MTP I have tried to install ADB drivers, hoping it would help me. Universal ADB drivers, Naked Drivers and drivers from the SDK didn't changed anything. I also tried changing USB port.
It always recognised my phone as a "Nexus 4" in the "Other devices" section of the Device Manager (I do not have "Android Device" section), except in when MTP + debugging are activated. Then I have both "Nexus 4" and "MTP", in "Other devices" section.
It does not work in PTP mode either and I also tried uninstalling/reinstalling the Nexus Root Toolkit, even if I do not see how it can help...
One last point: I have the "connected as multimedia device" notification on my Nexus 4 when MTP is activated, even if it's not recognised by Windows.
Do you have any idea of what I can do?
Have you tried Nexus 4-specific drivers? Try following this guide.
Marvlesz said:
Have you tried Nexus 4-specific drivers? Try following this guide.
Click to expand...
Click to collapse
I have already tried to follow this guide, it just helped me to install ADB drivers but I still don't have access to the content of my Nexus from my computer. I just tried it again, just in case. No changes
Bartimoot said:
I have already tried to follow this guide, it just helped me to install ADB drivers but I still don't have access to the content of my Nexus from my computer. I just tried it again, just in case. No changes
Click to expand...
Click to collapse
Last time I had such an issue: I uninstalled the drivers using Device Manager, then installed the drivers from that guide, plugged in my phone and it worked..
Here is another post from another forum that has something you could try:
still1 said:
ttwiitch said:
still1 said:
1. make sure Settings ->Storage -> Menu[3 dots on top right] -> USB Computer Connection is MTP
2. USB debugging is disabled (if you ever enabled it)
3. make sure the drivers installed is MTP drivers rather than adb device(you do this when you unlock/root nexus)
point 3 is important. thats the reason why its not getting detected
Click to expand...
Click to collapse
2. Where in setting do I check for USB debugging?
3. How do I check this? (I'm not rooted)
Click to expand...
Click to collapse
2. developer option.. if you have not enabled developer option then you wouldnt have enabled USB debugging. so skip this
3. Connect your nexus to PC-->Go to Control panel-->device manager
you will see something like Android adb in device manager
Right Click and click "Update device Software"
Click "Browse your Computer for driver Software"
Click "Let me Pick from a list of device drivers on my Computer"
Click Next, for the device list shown.
Click to expand...
Click to collapse
Tell us how it goes..
Thank you for spending some of your time to help me Marvlesz, I really appreciate.
Marvlesz said:
Last time I had such an issue: I uninstalled the drivers using Device Manager, then installed the drivers from that guide, plugged in my phone and it worked..
Click to expand...
Click to collapse
Yes, I saw it worked for a lot of people, for what I have read, but it seems that I am not that lucky
When picking from the list, I tried from the Android Device section and it displays "Unable to find any drivers for this device". Same Results in “Mobile devices”.
When I try “Show all devices”, I have a lot of possibilities. I just tried “MTP Device” from both “Standard MTP-Compliant Device” and “Standard MTP-Compliant devices” sections, and it displayed “The install class is not present or is invalid”
Am I cursed?
I was wondering, is it possible that the problem is coming from my hardware? Or its drivers? (Those for the motherboard maybe?)
EDIT: I just found this thread : http://forum.xda-developers.com/showthread.php?t=2493734
I will try it and I will keep you updated when it is done.
EDIT 2:
So I tried the solution... and it worked! :good:
I had the N version of Windows 8.1, mainly to avoid useless software like Windows Media Player, and it was the exact problem.
Sorry for taking a little of your time, and thank you again!
No problems, I'm glad you had it fixed.

Drivers no longer working

trying to get some help for my ZE551ML 4gb - unrooted and with the latest update
I have never had an issue plugging my phone into my pc and transferring files. I bought my daughter a BLU R1HD and that wont wont show up on any pc when plugged into USB...yes dev and debug is enabled.....installed a bunch of different drivers to try to get that phone to work and it wont....
but worse is now my phone wont show up.
I went to the main thread here and located drivers and installed, and nothing....went to asus support and dl drivers and nothing...
does anyone know why or how i can get the drivers installed on my W10 PC so I can plug phone into usb and transfer files?
In the pc's device manager, is the device listed there? And is there a yellow mark on the device name? Maybe the drivers didn't install properly, you can right click on the device and click update driver, then choose automatically, you must be connect to the internet for it to find the required driver and install automatically.
I had same issue. Makw sure phone is not. Plugged into the pc. Load up windows into safe mode with networking. Once there open device manager. From the pulldown menu choose show hidden devices then find the Asus drivers and uninstall and if available tick the box that says delete the driver.. reboot, reinstall.... Done.
This will work for most usb devices that are having issues.
Frankenberrie said:
I had same issue. Makw sure phone is not. Plugged into the pc. Load up windows into safe mode with networking. Once there open device manager. From the pulldown menu choose show hidden devices then find the Asus drivers and uninstall and if available tick the box that says delete the driver.. reboot, reinstall.... Done.
This will work for most usb devices that are having issues.
Click to expand...
Click to collapse
sadly this did not work. I grabbed the drivers from the ZF2 resource thread here at XDA
https://software.intel.com/en-us/android/articles/intel-usb-driver-for-android-devices
for the BLU R1HD I was told to install these
https://androidmtk.com/download-mtk-usb-all-drivers
whih i did and also uninstalled and resinstalled along with the intel drivers.
I did exactly as explained above and the device will not show up.
I have the Z00AD -- ZE551ML -- 4GB/2.3GHz 64gb version running Stock OS with NO ROOT - an its up to date (v 40.194)
I attached screen shot to show what I have going on - thanks
come on
Are you using the same cord for both phones with the computer? If so, try a different cord
Sent from my ASUS_Z00A using Tapatalk
Reboot the pc with the "disable driver signature verification" option and then reinstall the drivers.
This may or may not have some relevance to your problem. Try downloading a program called USB Device Viewer, run it as an administrator and uninstall all the phone drivers that are listed. Reboot your computer, plug your ZE551ML in and let it install the drivers. Hope this is of some help.
i finally fixed this bs problem. simply a matter of device manager >>>> portable devices >>>>> right click >>> update drive>>> browse my computer >>> Let me pick>>>
for me i had
Model
MTP Device
MTP USB Device
select MTP USB DEVICE >>> Click Next and done
how stupid is this? the simple solution after 2 weeks of pain in the ass is what makes this so stupid.

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