Database Users

Google Voice problems

Anyone having inbox synchronization issues with Google Voice today? I am receiving text messages on my computer and they show up in my inbox, but they are not showing up on my phone. If i go into "labels>text" i can see them there, but they skip the inbox all together.
Anyone else?

My GV has been screwed up for or a while, it's showing 6 voicemails but when I check my messages it says I have 0.

I just noticed a problem today, I ended up uninstalling the app and then reinstalling. It synced the stuff I was missing before, but I will have to see if that fixed the problem.
Sent from my SCH-I500 using XDA App

I did a twitter search and it looked like @googlevoice was getting hit by quite a few users having the problem. The service started working for me a few minutes ago.

[Q] Contact stock app crashes / freezes on "Updating contact list"

I have a rooted Galaxy S4 GT-I9500 with Android 4.2.2 for the last 3 weeks and it worked without any problems. Since 3 days however the contact stock app crashes / doesnt open at all with black screen or freezes with the message "Updating contact list...". I didn't change any settings or installed any new apps during that time. The error also seems to crash the call stock app, where call log, favorites, contacts etc. are also not displayed. In most cases when the error appears I cannot even open the call app and initiate a phone call. Incoming calls just show the number but do not get matched to any contacts.
The error appears randomly and then lasts for 2-3 hours, after which the app works again normally. Rebooting, clearing cache or clearing dalvic cache has no effect.
All my contacts are synched with Google, Samsung account, Twitter, Facebook & Linkedin. I have tried deactivating each & all of the syncs but this had no effect. I also tried displaying only contacts with numbers or only contacts from a certain account in settings but this also had no effect on the error.
Any other suggestions on what could be tried to fix this? Thank you very much in advance!

I might have traced down the reason for this and it could be related to the "sync people details" option for the Google account sync. I have now deactivated the sync and have to monitor if the error still occurs. Has anyone else experienced similar problems due to this setting?
noob888 said:
I have a rooted Galaxy S4 GT-I9500 with Android 4.2.2 for the last 3 weeks and it worked without any problems. Since 3 days however the contact stock app crashes / doesnt open at all with black screen or freezes with the message "Updating contact list...". I didn't change any settings or installed any new apps during that time. The error also seems to crash the call stock app, where call log, favorites, contacts etc. are also not displayed. In most cases when the error appears I cannot even open the call app and initiate a phone call. Incoming calls just show the number but do not get matched to any contacts.
The error appears randomly and then lasts for 2-3 hours, after which the app works again normally. Rebooting, clearing cache or clearing dalvic cache has no effect.
All my contacts are synched with Google, Samsung account, Twitter, Facebook & Linkedin. I have tried deactivating each & all of the syncs but this had no effect. I also tried displaying only contacts with numbers or only contacts from a certain account in settings but this also had no effect on the error.
Any other suggestions on what could be tried to fix this? Thank you very much in advance!
Click to expand...
Click to collapse

noob888 said:
I might have traced down the reason for this and it could be related to the "sync people details" option for the Google account sync. I have now deactivated the sync and have to monitor if the error still occurs. Has anyone else experienced similar problems due to this setting?
Click to expand...
Click to collapse
Same problem here, occurred at about the same date early sep 2013 with the same phone.... Galaxy S4, T Mobile, Android 4.2.2. The android.process.acore goes ape**** and block all apps that use the contact list: I can no longer text, phone or email, for a couple of hours. After that, everything goes back to normal for half a day like nothing ever happened. Then all hell break lose again. I called T-Mobile, Samsung and Google.
T-Mobile has the same fix for any conceivable problem: reinstall the entire system OR change the phone. How subtle!
Samsung won't deal with any client problem whatsoever.
Google was the best - hands down. They spent time with me trying to figure the problem out. Ultimately, they recommended rooting the phone - which is not great because I use wifi calling, which requires a bit of tmobile code. Frankly, I would love to get rid of TMobile's bloatware, but they have a way to control their clients with wifi calling.
Still working on getting this pb resolved.

lebaronnyc said:
Same problem here, occurred at about the same date early sep 2013 with the same phone.... Galaxy S4, T Mobile, Android 4.2.2. The android.process.acore goes ape**** and block all apps that use the contact list: I can no longer text, phone or email, for a couple of hours. After that, everything goes back to normal for half a day like nothing ever happened. Then all hell break lose again. I called T-Mobile, Samsung and Google.
T-Mobile has the same fix for any conceivable problem: reinstall the entire system OR change the phone. How subtle!
Samsung won't deal with any client problem whatsoever.
Google was the best - hands down. They spent time with me trying to figure the problem out. Ultimately, they recommended rooting the phone - which is not great because I use wifi calling, which requires a bit of tmobile code. Frankly, I would love to get rid of TMobile's bloatware, but they have a way to control their clients with wifi calling.
Still working on getting this pb resolved.
Click to expand...
Click to collapse
I installed an app called "Contact Remover", deleted all contacts and then re-synched them and at the same time deactivated the sync for the "Sync People Details" option. Since then the error only appeared one more time (no idea why ..) but it seems as if that mostly fixed the issue.

Possible solution
noob888 said:
I installed an app called "Contact Remover", deleted all contacts and then re-synched them and at the same time deactivated the sync for the "Sync People Details" option. Since then the error only appeared one more time (no idea why ..) but it seems as if that mostly fixed the issue.
Click to expand...
Click to collapse
It looks like disabling all unnecessary sync relieves the performance to a normal level.
In particular, disabling "Sync Contacts" (under Accounts/Skype) from Skype made a big improvement performance for my SG4.

Hangouts Contact picture issues, tried everything i know...help?

Ok this is infuriating. Some days ago i noticed the contact picture of my fiancee disappeared in the conversation with her on Hangouts. It just shows a green circle with a white head/body. But in the list of conversations, the contact picture shows up, as well as any notifications from messages she sends. Her contact picture still works 100% correctly on my work phone that has the same google account on it as well. I logged into contacts.google.com and updated her photo there, and it syncronized on both my phones but on my main phone (Galaxy S7 Edge), in the actual conversation it still shows the blank contact pic, but in the conversation list and notifications the contact pic i set does appear. I check my settings and it says Contacts sync is having a problem. Turning it off and back on a few times gets that error to go away, but still nothing. Everything from clearing cache, to clearing data, to disabling hangouts and renabling it, rebooting my phone multiple times....nothing. So then i add a different account on my phone to hangouts, and add my fiancee there and her contact picture works 100% like it should. What the heck is going on? Id say its isolated to my account but my account on my work phone (galaxy s4) has her contact picture working just fine. My account on my s7e is the one not showing her contact pic in conversation, but a different account on the same phone works fine? This is driving me nuts. Ive also verified that the contact picture shows up properly in both conversation list and actual conversation on the integrated hangouts messenger on gmail.com. I even watched it update there, both ways. She doesn't have a google+ photo set, however that was never an issue before.
Does anyone have any solutions to this issue? Thanks

Having the same issue in Hangouts on my Nexus 6. For some of my contacts, their photo shows correctly in the conversation list and in the conversation list itself. Others have the issue as you described. I've tried some of the same things you mentioned. Can't figure it out either but it is annoying as heck not being able to tell at a glance who said what in a conversation. I realize the names are below the messages but the pictures are a lot easier to use.

HankStorm said:
Having the same issue in Hangouts on my Nexus 6. For some of my contacts, their photo shows correctly in the conversation list and in the conversation list itself. Others have the issue as you described. I've tried some of the same things you mentioned. Can't figure it out either but it is annoying as heck not being able to tell at a glance who said what in a conversation. I realize the names are below the messages but the pictures are a lot easier to use.
Click to expand...
Click to collapse
What makes it worse is that my work phone that had my Google account on it synced, everything's working as it should be. But not my personal phone. It doesn't make any sense.
Sent from my SM-G935T using XDA-Developers mobile app

There was some update to Hangouts couple of days ago and I think Google changed where the picture come from. Now only contacts with Google+ picture are show correctly and it ignores pictures assigned trough gmail contacts. It's the same on my wife's Galaxy S7 and mine Motorola Droid Turbo.

SotYPL said:
There was some update to Hangouts couple of days ago and I think Google changed where the picture come from. Now only contacts with Google+ picture are show correctly and it ignores pictures assigned trough gmail contacts. It's the same on my wife's Galaxy S7 and mine Motorola Droid Turbo.
Click to expand...
Click to collapse
That is unfortunate. Updated hangouts on my work phone and the same exact thing happened. Guess you're right. Who do we complain to to try to get that changed back?
What I find especially odd though is that the assigned contact pic still shows up in the hangouts notifications and conversation list, just not the conversation itself.
Sent from my SM-G935T using XDA-Developers mobile app

Helgaiden said:
That is unfortunate. Updated hangouts on my work phone and the same exact thing happened. Guess you're right. Who do we complain to to try to get that changed back?
What I find especially odd though is that the assigned contact pic still shows up in the hangouts notifications and conversation list, just not the conversation itself.
Sent from my SM-G935T using XDA-Developers mobile app
Click to expand...
Click to collapse
Same here, I really dislike it.
It does it when using hangouts on the desktop as well. It makes it difficult when I have multiple chats open to quickly tell which chat belongs to which friend.

I'm having this problem as well. I've temporarily switched to Messenger until I can find a fix.

Axon 7 Exchange and Audio Playback Issues

I have an Axon 7 that was purchased shortly after release in the US. I have been using it for over a month now, and I find it to be a great phone. I am astonished at the quality of the pictures you can take with it. I should point out that compared to most of the members of this forum I would probably be considered a rookie. Anyway, I am having issues in 2 areas.
One is with it's syncing with my Exchange accounts (of which I have 2). I receive all of the emails timely. However, often after I have read them on the Axon 7, they still show up as unread when I use my Outlook client. Furthermore, when I edit a contact on the phone, the edits do not show up for the contact when I go to the Outlook client. Using the phone to look at contacts, I am unable to get to the Notes I have entered using my Outlook. Lastly, I have events which I have scheduled using my calendar in Outlook that are a month out from the current date. They do not show up in the Calendar on the Axon 7. Anybody have any suggestions?
The second is with the playing of .wav file attachments from emails. When someone calls my office and leaves a message with the voice mail system, the voice mail system sends me an email with the message attached. I have several apps on the Axon 7 for playing audio: ES Media Player, Google Play Music, Music, Rocket Player, VLC, and Winamp. None of them are able to play the .wav file. The attachment shows up, and I can download it, but nothing on the phone will play it. I know the .wav file is good because it shows up in the Outlook client, and I can play it from there. I also have a colleague to which these messages get forwarded. She is able to play them on her Galaxy S6 phone with no problem.
The Axon OS is Android 6.0.1 and it appears to be using the B27 update. The phone is absolutely box stock. About the only other matter of note is that the phone it replaced was a Galaxy S5. When the new phone had the new, nano-sim installed and powered up, it automatically installed all of the apps which were on the old phone. However, none of the settings for the apps from the old phone carried forward. I had to re-do these settings for each app which I am attempting to use.

TTT!
Come on forum members. Surely someone has an idea on how to solve my issues.

I have no problem playing .wav messages from my exchange account. When I click the message, it downloads, then I open the message from the notification panel with VLC. Automatically plays fine.

ShowMeMo said:
I have an Axon 7 that was purchased shortly after release in the US. I have been using it for over a month now, and I find it to be a great phone. I am astonished at the quality of the pictures you can take with it. I should point out that compared to most of the members of this forum I would probably be considered a rookie. Anyway, I am having issues in 2 areas.
One is with it's syncing with my Exchange accounts (of which I have 2). I receive all of the emails timely. However, often after I have read them on the Axon 7, they still show up as unread when I use my Outlook client. Furthermore, when I edit a contact on the phone, the edits do not show up for the contact when I go to the Outlook client. Using the phone to look at contacts, I am unable to get to the Notes I have entered using my Outlook. Lastly, I have events which I have scheduled using my calendar in Outlook that are a month out from the current date. They do not show up in the Calendar on the Axon 7. Anybody have any suggestions?
The second is with the playing of .wav file attachments from emails. When someone calls my office and leaves a message with the voice mail system, the voice mail system sends me an email with the message attached. I have several apps on the Axon 7 for playing audio: ES Media Player, Google Play Music, Music, Rocket Player, VLC, and Winamp. None of them are able to play the .wav file. The attachment shows up, and I can download it, but nothing on the phone will play it. I know the .wav file is good because it shows up in the Outlook client, and I can play it from there. I also have a colleague to which these messages get forwarded. She is able to play them on her Galaxy S6 phone with no problem.
The Axon OS is Android 6.0.1 and it appears to be using the B27 update. The phone is absolutely box stock. About the only other matter of note is that the phone it replaced was a Galaxy S5. When the new phone had the new, nano-sim installed and powered up, it automatically installed all of the apps which were on the old phone. However, none of the settings for the apps from the old phone carried forward. I had to re-do these settings for each app which I am attempting to use.
Click to expand...
Click to collapse
Your problems seem to all be with the email client in the phone - don't use it. I do everything you do when you have problems, but I have no problems. I also use the Gmail app instead of the phone's built in email. Try using a different email app

Regretting 8.1 upgrade, seeking solutions

Since installing 8.1 Wednesday morning:
1. My Google Camera app wouldn't open; I had to replace it.
2. Gmail stopped automatically downloading my email from yahoo.
3. Samsung Gear S2 no longer vibrates when PH-1 receives SMS (it vibrates with Facebook messenger messages, though.) I uninstalled all the associated apps and reset the watch - problem is still there.
If anyone has solutions for 2 or 3, lemme know. Both the Samsung Gear and Samsung Accessory Service app pages on Play Store are flooded with reports that vibrations have stopped working. The indicator shows on the watch face, but the watch doesn't vibrate. Reddit has reports of the same, as well.
At this point, I'd lose days rebuilding the phone if I backed up to Nougat. If you have advice or recommendations, please share 'em.

jamesuhl said:
Since installing 8.1 Wednesday morning:
1. My Google Camera app wouldn't open; I had to replace it.
2. Gmail stopped automatically downloading my email from yahoo.
3. Samsung Gear S2 no longer vibrates when PH-1 receives SMS (it vibrates with Facebook messenger messages, though.) I uninstalled all the associated apps and reset the watch - problem is still there.
If anyone has solutions for 2 or 3, lemme know. Both the Samsung Gear and Samsung Accessory Service app pages on Play Store are flooded with reports that vibrations have stopped working. The indicator shows on the watch face, but the watch doesn't vibrate. Reddit has reports of the same, as well.
At this point, I'd lose days rebuilding the phone if I backed up to Nougat. If you have advice or recommendations, please share 'em.
Click to expand...
Click to collapse
The fastest way to downgrade would be using Titanium backup to make backups of everything you need andor want then fastboot flash back with essential's firmware on their website.

jamesuhl said:
Since installing 8.1 Wednesday morning:
1. My Google Camera app wouldn't open; I had to replace it.
2. Gmail stopped automatically downloading my email from yahoo.
3. Samsung Gear S2 no longer vibrates when PH-1 receives SMS (it vibrates with Facebook messenger messages, though.) I uninstalled all the associated apps and reset the watch - problem is still there.
If anyone has solutions for 2 or 3, lemme know. Both the Samsung Gear and Samsung Accessory Service app pages on Play Store are flooded with reports that vibrations have stopped working. The indicator shows on the watch face, but the watch doesn't vibrate. Reddit has reports of the same, as well.
At this point, I'd lose days rebuilding the phone if I backed up to Nougat. If you have advice or recommendations, please share 'em.
Click to expand...
Click to collapse
How is your Yahoo account set up... POP or IMAP? If you're having problems with the one fetch method... Try the other...
Is there a setting in you S2 app that turns vibration on and off for individual apps? Otherwise I think that's a blame Samsung...

slikerhael said:
The fastest way to downgrade would be using Titanium backup to make backups of everything you need andor want then fastboot flash back with essential's firmware on their website.
Click to expand...
Click to collapse
Thanks for the pointer. I'm now researching rooting.
rignfool said:
How is your Yahoo account set up... POP or IMAP? If you're having problems with the one fetch method... Try the other...
Click to expand...
Click to collapse
I'll give a POP a try. Thank you!
rignfool said:
Is there a setting in you S2 app that turns vibration on and off for individual apps? Otherwise I think that's a blame Samsung...
Click to expand...
Click to collapse
Yes, there are settings that allow the S2 to vibrate for selected apps only. Messages and FB Messenger are both switched on; only FB Messenger vibrates the S2.

slikerhael said:
The fastest way to downgrade would be using Titanium backup to make backups of everything you need andor want then fastboot flash back with essential's firmware on their website.
Click to expand...
Click to collapse
From everything I've read, I need to first root the phone, in order to get Titanium to operate. And, as I understand it, rooting (more accurately, unlocking the bootloader so that I can root) will wipe out all of my phone's settings. If I'm going to have to rebuild this thing from scratch, Essential is getting a call.

Essential customer service wasn't helpful.
I flashed back to 7.1.1 then re-installed 8.1 via OTA. Everything works again. Next step is to root to get Titanium on. I tried this morning, but failed, for some reason.

jamesuhl said:
Essential customer service wasn't helpful.
I flashed back to 7.1.1 then re-installed 8.1 via OTA. Everything works again. Next step is to root to get Titanium on. I tried this morning, but failed, for some reason.
Click to expand...
Click to collapse
Make sure you grant titanium backup all it's permissions...
And if you can't get it to restore... Try switching to SELinux permissive

rignfool said:
How is your Yahoo account set up... POP or IMAP? If you're having problems with the one fetch method... Try the other...
Click to expand...
Click to collapse
Got the phone rooted, but GMail was just NOT playing nicely with Yahoo; it would not auto-sync and notify of new emails. It would only download new email if/when GMail was launched. Long story short, I manually added the server settings for POP3 and that finally fixed it.
Incoming: pop.mail.yahoo.com, port 995, SSL/TLS
Outgoing: smtp.mail.yahoo.com, port 465, SSL/TLS
Other things I did that may have helped:
1. I uninstalled my Yahoo account from GMail.
2. GMail still showed remnants of my Yahoo account, so I uninstalled the latest GMail update. THAT action removed my Yahoo account.
3. I also verified my Yahoo account was removed from "Users & accounts" under Settings
4. From my PC, I changed my Yahoo password.
5. From my PC, I turned off Yahoo's "two-step verification" security under Yahoo's account settings. [During GMail account setup, the "two-step verification" security approach doesn't appear to use the server's typical password authentication credentials. Instead, it uses text messaging and proprietary codes entered into Chrome, which kept generating a 404 error on my PH-1.]
rignfool said:
Make sure you grant titanium backup all its permissions...
Click to expand...
Click to collapse
:good: Done!