I have an Axon 7 that was purchased shortly after release in the US. I have been using it for over a month now, and I find it to be a great phone. I am astonished at the quality of the pictures you can take with it. I should point out that compared to most of the members of this forum I would probably be considered a rookie. Anyway, I am having issues in 2 areas.
One is with it's syncing with my Exchange accounts (of which I have 2). I receive all of the emails timely. However, often after I have read them on the Axon 7, they still show up as unread when I use my Outlook client. Furthermore, when I edit a contact on the phone, the edits do not show up for the contact when I go to the Outlook client. Using the phone to look at contacts, I am unable to get to the Notes I have entered using my Outlook. Lastly, I have events which I have scheduled using my calendar in Outlook that are a month out from the current date. They do not show up in the Calendar on the Axon 7. Anybody have any suggestions?
The second is with the playing of .wav file attachments from emails. When someone calls my office and leaves a message with the voice mail system, the voice mail system sends me an email with the message attached. I have several apps on the Axon 7 for playing audio: ES Media Player, Google Play Music, Music, Rocket Player, VLC, and Winamp. None of them are able to play the .wav file. The attachment shows up, and I can download it, but nothing on the phone will play it. I know the .wav file is good because it shows up in the Outlook client, and I can play it from there. I also have a colleague to which these messages get forwarded. She is able to play them on her Galaxy S6 phone with no problem.
The Axon OS is Android 6.0.1 and it appears to be using the B27 update. The phone is absolutely box stock. About the only other matter of note is that the phone it replaced was a Galaxy S5. When the new phone had the new, nano-sim installed and powered up, it automatically installed all of the apps which were on the old phone. However, none of the settings for the apps from the old phone carried forward. I had to re-do these settings for each app which I am attempting to use.
TTT!
Come on forum members. Surely someone has an idea on how to solve my issues.
I have no problem playing .wav messages from my exchange account. When I click the message, it downloads, then I open the message from the notification panel with VLC. Automatically plays fine.
ShowMeMo said:
I have an Axon 7 that was purchased shortly after release in the US. I have been using it for over a month now, and I find it to be a great phone. I am astonished at the quality of the pictures you can take with it. I should point out that compared to most of the members of this forum I would probably be considered a rookie. Anyway, I am having issues in 2 areas.
One is with it's syncing with my Exchange accounts (of which I have 2). I receive all of the emails timely. However, often after I have read them on the Axon 7, they still show up as unread when I use my Outlook client. Furthermore, when I edit a contact on the phone, the edits do not show up for the contact when I go to the Outlook client. Using the phone to look at contacts, I am unable to get to the Notes I have entered using my Outlook. Lastly, I have events which I have scheduled using my calendar in Outlook that are a month out from the current date. They do not show up in the Calendar on the Axon 7. Anybody have any suggestions?
The second is with the playing of .wav file attachments from emails. When someone calls my office and leaves a message with the voice mail system, the voice mail system sends me an email with the message attached. I have several apps on the Axon 7 for playing audio: ES Media Player, Google Play Music, Music, Rocket Player, VLC, and Winamp. None of them are able to play the .wav file. The attachment shows up, and I can download it, but nothing on the phone will play it. I know the .wav file is good because it shows up in the Outlook client, and I can play it from there. I also have a colleague to which these messages get forwarded. She is able to play them on her Galaxy S6 phone with no problem.
The Axon OS is Android 6.0.1 and it appears to be using the B27 update. The phone is absolutely box stock. About the only other matter of note is that the phone it replaced was a Galaxy S5. When the new phone had the new, nano-sim installed and powered up, it automatically installed all of the apps which were on the old phone. However, none of the settings for the apps from the old phone carried forward. I had to re-do these settings for each app which I am attempting to use.
Click to expand...
Click to collapse
Your problems seem to all be with the email client in the phone - don't use it. I do everything you do when you have problems, but I have no problems. I also use the Gmail app instead of the phone's built in email. Try using a different email app
Related
Hello -
I am a newbie here. I today got my Samsung Galaxy S. I have rooted it and applied the lag fix. It is super fast and very cool.
** Problem **
Now I am coming from the Blackberry Bold background. I am having trouble configuring the email setup on Galaxy.
I have 1 Exchange Account, 2 IMAP accounts and 1 Gmail account.
Gmail account was setup automatically the second I went to the Android Market place.
I tried setting up one IMAP account using the default Email application with mixed results. It downloaded the messages, so settings were correct. However, it is extremely slow. Further, I could not find any settings to sync say upto last 3 days only. It simply kept showing me "Load More messages"...
I am also wary that I do not have the choice to store messages on the internal 8GB SD card which shipped with the phone.
I haven't tried anything with Exchange yet.
Push email is a MUST for me. I do not want to return the phone as everything else seems to be super cool. But I do need to get emails, contacts and calendar working in harmony.
I would be extremely grateful if someone could help or point me in the right direction.
Many thanks.
The email app is really bad. you have to use the gmail app, which I also don't really care for. You cannot copy text from messages, viewing attachments is a pain (compared to iphone). K9 email is better than the stock app, but still to many bugs, so i went back to gmail.
Learn to live with gmail app or return the phone. Jorte calendar works good thought, but I really miss the nice iphone email app. Maybe some update will make the email app less buggy, but it is a very far step behind iphone email.
For a smartphone, it is essential that email/contacts/calendar work in harmony. I think the email is a major let down especially when compared with Blackberry.
I have exported all my contacts and calendar to Gmail. Will see how that pans out.
Will try out K9 email.
I use K-9 Mail. It's a free app available on the market. Much better support and options than the default email client. Give it a try.
Sent from my GT-I9000M using XDA App
I went ahead and moved all my contacts, etc. over to start using as my phone. Here is a word of caution to all. I'm sure it won't be an issue with most users, or people familiar with Android already. I used MyPhoneExplorer to start syncing all my contacts from Outlook, and my Calendars from Thunderbird Lightning. I did it this way specifically to avoid storing these on an outside server. I was not careful enough...in the background over the last 10 hours, it took all my business client contacts and merged them into my gmail account...which sucks but fixable with some time. But along with this it took all my client accounts calendar info and put it online and public viewable...2 years back worth of private client info! I would have never noticed, but I just happened to come accross google dashboard, and thought it would be interesting to see what info google collects from their various programs. Bam...front and center, under calendar was my clients name, address, time of our last meeting..and everything discussed. Took me a while to figure out how delete all this.
Just a warning to double check all settings before using this for any work related storage that you don't want pasted for the world to see.
So, really stumped here. I've tried 4 3rd party calendar applications, all with the same result. Under Settings, Accounts, Google, I for sure have calendars unchecked. I've used 3 or 4 different syncing programs to transfer my Thunderbird calendar to Atrix. Everything works flawlessly...syncing between Thunderbird and device is especially nice using MyPhoneExplorer. I constantly check the settings tick box...and calendar always remain empty = NOT SYNC. Except my calendars always end up uploading to the internet and appearing in my gmail calendar. Ultimately, I need to use this for business...and this is unacceptable. Is there some other setting I'm missing. I realize Google wants to get their hands on your info at every chance...and yes I know there is a trade off to use their services for free. But I'm not seeing a way to even use a 3rd party calendar w/o it getting sucked up by Google. I have no idea what that tick box is for, if it is going to sync no matter what you tell it.
Anyone know of a solution, or workaround? Been at this for weeks now with no luck. Have a nice new phone, and still have to carry around my old Tilt with me everywhere I go. I'm actually using the Tilt more, since I can't seem to get this hardware superior phone to do what my dinosaur does flawlessly.
I have my Shift synced up with my work's Exchange server via the Mail app. For the most part everything works fine as I'm able to receive and send emails without much issue. However, when I try and access an email that has already been opened, I frequently find that a particular email is no longer showing up on my phone. My phone is set up to sync the past 14 days of emails and a fair amount of emails that were received well within that window sometimes won't show up. For instance, 13 of the 32 emails I received on July 5th (the last of the 14-day window) aren't on my phone but are accessible through my Outlook software of through OWA.
I tried searching online elsewhere and it seems this particular problem only affects HTC phones. Has anyone else experienced this or even better, has anyone found a solution?
I was having an issue with the HTC mail app not deleting messages from hotmail so they would keep coming back as new notifications to my phone which is apparently a known issue in the gingerbread release. To fix it I installed the stock android email app and didn't have any issues after that. Unfortunately, if you use a mail widget it will not work with any other mail app.
I used the Email.apk from the original post on the link below here and disabled notifications for the sense email app so I wouldn't get two for each email(I also may have deleted the stock email after awhile I don't remember):
http://forum.xda-developers.com/showthread.php?t=1082379
My phone is rooted and at the time I was running the mikshifted g executive rom. I have no idea if you can install this .apk on a non-rooted device if you aren't rooted but you could try. You just download it and install it like any non-market app.
Hello,
Just got the S4 yesterday and theres a few things I cant get working/understand!
Firstly, when streaming video, from sources such as youtube or ted, it doesnt stream in full HD, it almost looks like standard definition. (this is streaming via wifi, not mobile data, i have also checked to make sure it is actually trying to stream HD)
Secondly is the email app, it is only showing me old emails from years ago? It only seems to have an "older" folder and isnt showing any new mail at all.
Could anyone help me out?
Thanks
adamski88 said:
Hello,
Just got the S4 yesterday and theres a few things I cant get working/understand!
Firstly, when streaming video, from sources such as youtube or ted, it doesnt stream in full HD, it almost looks like standard definition. (this is streaming via wifi, not mobile data, i have also checked to make sure it is actually trying to stream HD)
Secondly is the email app, it is only showing me old emails from years ago? It only seems to have an "older" folder and isnt showing any new mail at all.
Could anyone help me out?
Thanks
Click to expand...
Click to collapse
Have no idea what causes these gltiches for you, do you have the latest firmware installed and updated your apps in Google Play?
I`am streaming Youtube video`s on wifi in in full HD (1080p), have you checked the highest quality in the Youtube setttings
The email app shows the latest emails to me.
gee2012 said:
Have no idea what causes these gltiches for you, do you have the latest firmware installed and updated your apps in Google Play?
I`am streaming Youtube video`s on wifi in in full HD (1080p), have you checked the highest quality in the Youtube setttings
The email app shows the latest emails to me.
Click to expand...
Click to collapse
Yea i installed the latest youtube, also tried just streaming it from the web browser but made no difference. At first I had compared the steam to my old phone, and my old phone looked much much better, which was very confusing given the s4's display reputation. But ive put some hd videos on the phone manually and the picture is amazing. Its just streaming services which are poor.
I have also updated the handset, there was a 600mb update as soon as i turned it on.
The email is really bizarre, and very annoying. I know I could get a third party email client from the play store, but theres enough apps/bloatware already on the phone so i'd like to use the in built email app!
adamski88 said:
Yea i installed the latest youtube, also tried just streaming it from the web browser but made no difference. At first I had compared the steam to my old phone, and my old phone looked much much better, which was very confusing given the s4's display reputation. But ive put some hd videos on the phone manually and the picture is amazing. Its just streaming services which are poor.
I have also updated the handset, there was a 600mb update as soon as i turned it on.
The email is really bizarre, and very annoying. I know I could get a third party email client from the play store, but theres enough apps/bloatware already on the phone so i'd like to use the in built email app!
Click to expand...
Click to collapse
Stock email works fine. Just change the setting of sync emails for 3 days only. Then wait for some time (Give it time to sync.) It will sync emails.
BTW you mean email for exchange or something? not gmail?
tollboy said:
Stock email works fine. Just change the setting of sync emails for 3 days only. Then wait for some time (Give it time to sync.) It will sync emails.
BTW you mean email for exchange or something? not gmail?
Click to expand...
Click to collapse
tried both my gmail and hotmail accounts. same issue
adamski88 said:
tried both my gmail and hotmail accounts. same issue
Click to expand...
Click to collapse
Yes, indeed the syncing of gmail mails was a pain at first on my S4. But there is an app in the google play store called "push notification fixer" That allows your emails to be pushed to your phone in an orderly manner on delivery. Hope this fixes your issue with the email syncing
acboy555 said:
Yes, indeed the syncing of gmail mails was a pain at first on my S4. But there is an app in the google play store called "push notification fixer" That allows your emails to be pushed to your phone in an orderly manner on delivery. Hope this fixes your issue with the email syncing
Click to expand...
Click to collapse
thanks, I will give it a go.
Made a mistake in my last post, it is actually only gmail which isnt working properly. My hotmail account is working fine.
adamski88 said:
thanks, I will give it a go.
Made a mistake in my last post, it is actually only gmail which isnt working properly. My hotmail account is working fine.
Click to expand...
Click to collapse
i give up - sticking to K-9 instead
My dad just got a note 3 from an iphone 5. This was a huge step for him and he loves the phone. The only problem is his Exchange email folders are not syncing. This is a deal breaker for him and he will go back to iphone if I cant resolve this issue.
Sending and receiving emails works great. The sub folders are the only problem. His folder structure looks something like thins
Inbox
-HR
-Personnel
--person1
--person2
-To Do
Inbox and HR are the only two folders showing up. I have removed and re-added the account too many times to count. I set the sync to 1 month and manually put emails from today in the missing folders. I have tried 3 days sync as well, no luck. I have gone though ever single setting and cant figure this issue out.
Today I downloaded touchdown and folders synced perfectly. Is there something I am missing? Are others having this issue? I haven't found any solutions on Google or Searching this forum.
One last thing, I am one of the admins for the company. No other Android or Samsung users have this issue. We have exchange 2007 and 2010.
Thanks,
MC
mc10mc10 said:
My dad just got a note 3 from an iphone 5. This was a huge step for him and he loves the phone. The only problem is his Exchange email folders are not syncing. This is a deal breaker for him and he will go back to iphone if I cant resolve this issue.
Sending and receiving emails works great. The sub folders are the only problem. His folder structure looks something like thins
Inbox
-HR
-Personnel
--person1
--person2
-To Do
Inbox and HR are the only two folders showing up. I have removed and re-added the account too many times to count. I set the sync to 1 month and manually put emails from today in the missing folders. I have tried 3 days sync as well, no luck. I have gone though ever single setting and cant figure this issue out.
Today I downloaded touchdown and folders synced perfectly. Is there something I am missing? Are others having this issue? I haven't found any solutions on Google or Searching this forum.
One last thing, I am one of the admins for the company. No other Android or Samsung users have this issue. We have exchange 2007 and 2010.
Thanks,
MC
Click to expand...
Click to collapse
It's a known issue. Some stock email apps don't sync all folders. You can use either Touchdown on your Note 3 or buy a Sony Xperia Z1, where the stock email is able to sync all folders. :cyclops:
Unless Samsung updates the Email App, there is no way to fix your problem.
thanks. are there any better alternatives to touchdown. The UI is horrendous. Not a fan of K9 either. But at least they work
K9 seems to have been updated since I last looked at it. Ill give that a shot too. Are all users having this issue. This particular user has an ridiculous amount of email. but I don't think that is the issue here.
k3000 said:
It's a known issue. Some stock email apps don't sync all folders. You can use either Touchdown on your Note 3 or buy a Sony Xperia Z1, where the stock email is able to sync all folders. :cyclops:
Unless Samsung updates the Email App, there is no way to fix your problem.
Click to expand...
Click to collapse
REALLY? How?
Do tell me, because I have a friend with a Z1 and is cursing exactly because he cannot exactly that.
And he has a tree of around... 50 tree nodes in his mail, that he needs to MANUALY set to "push" one by one! (exactly like my Galaxy Note 1)
Do you know a better way?
Try k9..not the app store version.. download from the development site
http://code.google.com/p/k9mail/downloads/list
Try 4.800 the 4.801 file is corrupt I think.
Been using this .
Teleported from my SM-N9005 from the Enterprise
dcracks said:
Try k9..not the app store version.. download from the development site
http://code.google.com/p/k9mail/downloads/list
Try 4.800 the 4.801 file is corrupt I think.
Been using this .
Teleported from my SM-N9005 from the Enterprise
Click to expand...
Click to collapse
Talking to me?
I need Exchange 2010 connectivity and K9 AFAIK doesn't have (only 2007).
Oh ya k9 use WebDAV to comm with exchange ..2010 no longer support this
Teleported from my SM-N9005 from the Enterprise
I have the same issue
Hi, I got Galaxy bought 3 4G model & we are using Exchange Email Cloud (Office 365). See guys, I was using Galaxy Note 2 with the same email address & account (Nothing changed on the Exchange Configuration) & the stock email with Note 2 working perfectly (Android Version 4.1.2).
As I can see the Note 3 has Android 4.3 & Stock email has an updated version (Lighter GUI). I'm trying to analyse the problem but it seems the problem is from the stock email where Samsung should have an update that can fix this big issue.
BTW, I tried also to configure another account on the same device (Note 3) & the problem still appear.
I have a suggestion guys, what about sending an email to Samsung directly describing the issue. It might help? Am I Right?
Awaiting your feedback.
Stock email app
Same issue here. Very annoying. Been using touchdown for awhile and I love it. Does anyone know whether you can create subfolders of inbox (running exchange) in touchdown?