Screen Freezing - Galaxy Note 4 Q&A, Help & Troubleshooting

Hey guys,
Lately I've been having some issues with my note SM-n910F, while using it, it often lags but that's not the main issue. When I turn off the screen it freezes and I can either restart it or wait for about a minute and then it turns on again fine. It happens quite a lot and it's really annoying. I was on stock when it started then flashed it and now revert it back to stock and it keeps happening, could it be HW issue?

Related

Sense Keeps Crashing

im wondering if its just me..
most times, when the phone comes out of sleep, after i slide to unlock, it just hangs. i dont even get to see the clock, sometimes, it just shows a black screen, and sometimes, all i see is the lock screen..stuck.
i can push the start button, and it would work as normal, but i cant go home.. and everything else related to sense...music, settings, message, ..just crashes.
i always have to reboot phone to get it back to normal.
could there be something making it crash? ..and does it happen to anyone else?
yes it happens to me from time to time. sometime HD2 just lies on my desk and 'fall asleep'... cannot turn on the screen though all the buttons light up.
when this happens i have to call from my HD to turn HD2 on and when it's on, it's unstable, and i have to reboot it.
same problem
I have exactly the same problem. it just crashes for no reason. sometimes when WiFi is on. sometimes after I synchronize. sometimes if only plugged out of the charger.
it was in version 1.48 and kept happening even after I upgraded to 1.66
I hope this has a fix or something or atleast a way to restart sense because the Windows button works, phone works, except the volume, the turn off and the settings in the start menu..
help!
thank you in advance.
Same problem here. Freezes at the lock screen and the lights appear from the buttons. Occurring with worrying frequency now. Twice in the last three days. Any ideas?
folks, do report your issues here .. i have a feeling that this is a known hardware issue by HTC and they are just keeping veru quiet about this.
http://forum.xda-developers.com/showthread.php?t=596484&page=15
mercernathan said:
Same problem here. Freezes at the lock screen and the lights appear from the buttons. Occurring with worrying frequency now. Twice in the last three days. Any ideas?
Click to expand...
Click to collapse
Same thing here, it use to happen 2 time in 2 months since new, but ever since i upgrade to 166 is happening everyday
I am really really disappointed with HTC HD2 he came out with some many bugs that i am after 2 months of hade and love affair really considering divorcing ones for all.
Nice looking screen but no reliable atall enough is enough

[Q] Lockscreen Wake Up Freeze and Reboot

Hi,
I've had my phone about a month now. I rooted it the day I got it. It seems like whenever I wake it up from long sleep or get a text message sometimes and try to wake it up, it freezes during the swipe and then randomly reboots. Sometimes it'll just make it to the att symbol and lock up again making me hold power down and then turn it back on. Then it works fine for a good period of time before the issue happens again.
tried- returning phone to stock. Didn't fix. Tried uninstalling att bloatware, not as frequent now but still happens. I have tried underclocking using rom manager. Didn't change anything. Next step maybe to try a custom rom and see if maybe there's a problem with my factory rom? Right now im in safe mode to see if its a third party app.
Is anyone else having this problem or should I consider warranty issue?
Not a third party app
It just did this in safe mode, so it must not be a third party app issue. I'm thinking about trying to install wicked rom following directions on galaxys4root.com. If it still freezes I think it may be a hardware issue.. Anyone have any thoughts?
alt keyboard?
My phone was/is doing the same thing. It seems to me like the phone is working now and I haven't had it freeze up since last night. Every time I install Swiftkey it starts freezing up and I have to pull the battery to reboot.

Note 4 (T-Mobile) Lag, Freeze, Crashes, Restarts.

This is my first post on this forum. I searched around here for a solution, didn't really find one matching my problem. I am not a phone wizard or anything like that either. So I'll try my best explaining my problem.
First things first:
Phone: Note 4
Model #: SM-N910T
Android Version: 5.1.1
Rom: Stock Rom
Rooted: Rooted Once and used a custom Stock T Mobile Rom Once.
Here's the ROM I used at the time: http://forum.xda-developers.com/not...10tuvu1cog2-debloated-deodexed-stock-t3175406
Recently I So recently my phone out of the blue started lagging, freezing, and restarting itself. I didn't download any applications or anything like that for it to freeze up. I was currently then on the custom ROM I have mentioned above and it was the updated version. I have tried everything to my knowledge to try and fix the problem. I have tried going back to stock T mobile ROM (currently on stock rom now) through odin and stuff. After all that, it was still lagging, freezing, and restarting etc... Ran it through safe mode and the only problem in safe mode is that the lag is gone, but the restart is still there. Running in safe mode, if I would turn the screen off and back on to unlock my phone, there would be like 40% chance that it would restart after unlocking the phone and the phone would just restart normally. Rarely, whenever my phone would attempt to restart.. I would get a "Could not boot normally" message along with couples codes below and the image of android guy. Then I would have to take my battery out and attempt to restart the phone once again.. I've wiped the cache and everything in recovery mode, nothing helps at all. Also, the phone is in perfect condition. Hasn't been dropped, cracked, no water damage, or anything like that.
This place is my only hope to fix my phone before I will go out to buy another phone from the carrier.
Thank you all for taking your time to help me
u r not alone
hi, huntitude. even i am experiencing similar issues. kindly follow this thread and update if u find any solution
http://forum.xda-developers.com/note-4/help/frustrating-problem-phone-lagging-t3336964
doctor geek said:
hi, huntitude. even i am experiencing similar issues. kindly follow this thread and update if u find any solution
http://forum.xda-developers.com/note-4/help/frustrating-problem-phone-lagging-t3336964
Click to expand...
Click to collapse
Well I already got rid of my note 4 unfortunately before anyone could help me here so I had to upgrade my phone to note 5 and return note 4. While I still had my note 4, I realized something weird. While the phone was lagging and crashing etc.. When I had it plugged in for charge it would work perfectly fine. No lag, it wouldn't freeze up or restart (had it running perfect for 7 hours). It was like my phone was brand new again. As soon as I unplugged it from the charger, few minutes in and it was back to restarting and all that. I never knew why it did that.
Anyone know why this mightve happened?
Might be the battery though
I thought that too. I tried my brothers note 4 battery for awhile and it worked for a little bit and then it started doing the same thing even on his battery. Shrugs.
Huntitude said:
I thought that too. I tried my brothers note 4 battery for awhile and it worked for a little bit and then it started doing the same thing even on his battery. Shrugs.
Click to expand...
Click to collapse
In the COH update iteration there is an annoying bug that affect fingerprint.
The bug causing the phone to restart, lagging & closing all apps randomly when the fingerprint is set.
May be this one is also the same.
Try to disable all fingerprint related settings.
d4rkkn16ht said:
In the COH update iteration there is an annoying bug that affect fingerprint.
The bug causing the phone to restart, lagging & closing all apps randomly when the fingerprint is set.
May be this one is also the same.
Try to disable all fingerprint related settings.
Click to expand...
Click to collapse
I never used finger print scanning on my Note 4. Always disabled.

Android 6 Black Screen issue

Hi,
im here on a strange problem.
Two N910C's
Both on 6.0.1 and clean flashed eRobot v6
One device works fine without problems.
The second one runs into trouble.
Random times the screen goes black and everything is unresponsive. Only way to bring it back is to pull battery.
Sometimes this happens again shortly after pulling the battery. Same procedure again an it works ... for some time.
Anybody knows what causes this or maybe has an idea?
Greetings

Unusable phone due to a huge lag

Hey guys,
last week I've started having some serious issues with my phone. I wouldn't say it lags, it freezes for 10 to 15 seconds at a time and then it's smooth and fast again but it does it every minute or so and it also freezes with screen turned off, so I have to remove battery almost every time. First I thought that some app may be doing it so I did factory reset but it didn't help. Even though I was on stock I thought I would try some custom ROM to fix the lag but after flashing... the same story, so I reverted it back to stock. Only solution I've managed to find was to remove simcard and sd card but it didn't work for me either. Any idea how to fix it or do you think, that it's hardware problem? I have SM-N910F with android 6.0.1

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