Database Users

Phone goes to sleep and won't wake up.

It all started when I upgraded to a new rom. So the first thing I did was ditch the rom and install a new rom. I was running Black 3.0.1 and now updated to Black Satin.
The time it takes to lock up seems to very. I have had times where I could leave it for 4hrs and then hit the power button and it comes to life, other times I can have it sit for 30mins and hit the power button only to find it won't wake up. When it is in its locked up state, it won't even receive calls. It just sits there with the top right led blinking green. Its really getting frustrating.
In order to get it to come back I have to push the reset button on the bottom of the phone with my stylus.
I have been reading as many "lock up" threads as I can on the forum and so far it seems that most are to do with Push Mail. Which I don't use.
Any suggestions will be much appreciated.

I dont know if its a ROM issue as my does this sometimes (dont know about incoming calls as i dont get that many anyway) I am on the stock T-Mobile rom
I dont use push mail either
doesn't happen much to me (now i said i bet it does it all the time )
I think it seems to do it when i havnt soft restarted it for a while, so it could be that the lock up is due to memory or something and it just needs a soft reset to clear it down

I also have this problem, only a soft reset makes the phone respond. This happens sometimes when the phone has only been reset an hour previously.
It also happened once during the night and caused my alarm to not go off, so I only made it to the office for 10:30!!
Did you guys find a solution or did the problem just go away?

bump
got the same problem.

For me the problem went away only after I installed a new radio and new rom. I honestly don't know what was causing the problem. But it went away and I am happy. There might have been an issue with an installed app, but I never did find any app that directly caused the issue.

hd2 keeps freezing!

hello all
Firstly, not a hd2 hater, quite the opposite in fact. I love the beast.
However, I'm having a bit of a problem with it.....
Whenever I leave it in my pocket or overnight for a while, and go to unlock it,
It gets stuck on the unlock screen for like 30 secs!
Something similar also happens sometimes when I'm using the phone, e.g. to play a game or read something with MS reader, it will slow everything down to the point that my game is crawling or it takes like 10 odd seconds to change my ebook's page, and this will last for 30s-1min.
I'm running the 1.61 ROM and other than that don't really have any problems!
Has anyone experienced a similar problem? anyone found a workaround?
Would appreciate any help!

anyone else had this problem?

Phone won't unlock
I have a similar problem My HD2 unlock slider won't slide far enough left or right to unlock. The slider stays stuck in a position 90% of the way across. I can slide it to the other side by the same amount, but the phone won't unlock. the only way i can get it to work is to hit the end/power button (the only button which works), and then take the battery out.
Does anybody have any thoughts? I'm about to do a hard reset, but would prefer not to.

Phone won't unlock
I have a similar problem. My HD2 unlock slider won't slide far enough left or right to unlock. The slider stays stuck in a position 90% of the way across. I can slide it to the other side by the same amount, but the phone won't unlock. the only way i can get it to work is to hit the end/power button (the only button which works), and then take the battery out.
Does anybody have any thoughts? I'm about to do a hard reset, but would prefer not to.

Search for the thread "HD2 Died - or did it" to help solve your issues.
WB

hd2 keeps freezing..
Im having the same problem that when my phone is in sleep mode overnight, when i wake up i cant slide it all the way over it takes about 30 secs before it starts working...did you ever find a soulution?

may be u should try
settings/menu/all settings/today/items/today logout to 12hrs
hope this helps

czar.nik said:
hello all
Firstly, not a hd2 hater, quite the opposite in fact. I love the beast.
However, I'm having a bit of a problem with it.....
Whenever I leave it in my pocket or overnight for a while, and go to unlock it,
It gets stuck on the unlock screen for like 30 secs!
Something similar also happens sometimes when I'm using the phone, e.g. to play a game or read something with MS reader, it will slow everything down to the point that my game is crawling or it takes like 10 odd seconds to change my ebook's page, and this will last for 30s-1min.
I'm running the 1.61 ROM and other than that don't really have any problems!
Has anyone experienced a similar problem? anyone found a workaround?
Would appreciate any help!
Click to expand...
Click to collapse
try flashing a custom rom. see my sig for all you need to know about custom roms.

Hmm, mine did the same thing yesterday after using SportyPal on a 4hr MTB ride. It performed great while out and about, but when I got home the unlock screen had frozen. I tried different things to get it going but ended up doing a reboot. Thankfully SportyPal retained my ride data and everything was cool. But I guess there are deeper issues causing more people to experience this?

In any event get rid of the lockscreen. it causes significant lockups and lags on the HD2. Take a look here and read the comments for an additional reg value: http://windowsmobile.mobilitydigest.com/disable-lockscreen-hd2-stops-freezing-its-magic/

mine freezes for no reason at times it wont get pass the first plash screen. i tried flashing just about every rom i can get my hands on and nothing works. i tried flashing android and my phone started getting really warm

Unresponsive on/off button sometimes...

I find that my Minis' on/off button is unresponsive occasionally and I was wondering if anyone else felt theres was also?
Ive only had this issue when the phones locked and I bring it in and out of showing me my status. It appears the bottom icons have to light up before it will react to my press of the on/off button again.

Same for me ! Sometime I need to remove battery to restart using my HD MINI ...
Any solution ?

hi there
i think i have bad news!!!
my phone is Unresponsive sometime and some time turn display on show me you want turn off divece???
do you remember this problem on Nexus one????
i think our PDA had that problem too!!!
it's just my idea but i think it's true!!
any idea??

brutaled said:
I find that my Minis' on/off button is unresponsive occasionally and I was wondering if anyone else felt theres was also?
Ive only had this issue when the phones locked and I bring it in and out of showing me my status. It appears the bottom icons have to light up before it will react to my press of the on/off button again.
Click to expand...
Click to collapse
I have the same problem, sometimes, the button is not responsive. There should be a solution for it. Someone has to report to htc.

I have the same problem, i think that it is caused by either to many running applications or by a application that hangs.
for the most i just have to wait a minute or two and then it works again.
Last time i connected the charger, it also worked and i have also tried to call the phone from another phone. it also worked.
/Floffy

Floffy said:
I have the same problem, i think that it is caused by either to many running applications or by a application that hangs.
for the most i just have to wait a minute or two and then it works again.
Last time i connected the charger, it also worked and i have also tried to call the phone from another phone. it also worked.
/Floffy
Click to expand...
Click to collapse
yes... I think it's because of many programs... I have this when I'm doing something and I push the button fast to turn of the screen and suddenly remember I forgot something and push it again to turn on... I think It's normal!!

sometimes it's anything but normal, but i found a soft reset (or hard reset for that matter) often is the solution. So it's most likely an application or process that hangs, leaving it for a few minutes and then trying to unlock it usually does the trick

my atrix locks up

i have had my atrix for 4 days now and its locked up 3 times were i had to take the battery out to restart it anyone else have this problem anyone no how to fix it or should i return it for a new one

kga943 said:
i have had my atrix for 4 days now and its locked up 3 times were i had to take the battery out to restart it anyone else have this problem anyone no how to fix it or should i return it for a new one
Click to expand...
Click to collapse
Did you install any applications from the market? Is your phone freezing while a certain application is open or does it freeze even on the homescreen? If you have a lot of applications installed try to deinstall and look if it becomes better. If not try a factory reset. If it still freezes than return it for a new one.

Would you mind saying what you were doing when it locks up?
If it's during Music, it doesn't actually lock up, it just shows a black screen for about half a minute. Everything still functions, it just doesn't show.

Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App

I have a feeling there is a bad batch of units out there.
Try factory reset and see if it continues to lock up, if it does, return it for another.

kga943 said:
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Sounds like a broken phone. Try a factory reset (if you return it they anyway ask if you did that) and if that won't help get a new one....

kga943 said:
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Same thing happened to me yesterday, the light was very dim green and the phone did not respond until I pulled the battery. It hasn't happened again.
I've already had to replace my Atrix for another issue. Right now my confidence in this phone is not very high, but it is brand new. Lots of issues will probably pop up and be fixed via software updates- at least I hope thats the case.

It really feels like all the issues people are having with this phone are software related. Maybe motorolla will just cave and give us gingerbread with no blur

I've had the same problem while playing music...over the past 3 days after about 30 minutes of tunes it'll lock up and after another 5 reset itself...i've done the reset after the second and it still does it...i'm bout to take it back and exchange it...i expect glitches but damn.
Motorola Atrix (stock)
AT&T Fuze (Energy.RAPHAEL.21916.Sense2.5.Cookie.2.0.sencity)

I have had the issue happen 2 me twice in 3 days, the last time was when adding the note widget to screen. It was not completely locked up just the touch screen, i could press the power off button but the touch screen would not let me shutdown

something you might want to try if a factory reset doesn't work would be a reinstall from the recovery menu.
power your phone off
hold the down volume key and the power button
release the power button once the phone begins to boot
keep holding the down volume button until you see "fastboot" at the top of the screen
now be careful, the down volume button navigates through the boot options and the up volume selects one
so press the down volume button until you come across "android recovery"
once you see it press the up volume button to select it
once you get to the screen with the exclamation mark tap the bottom right of the touchscreen, this should pop up the recovery menu
select wipe data/factory reset
let the phone do it's thing
good luck
I've seen this resolve some audio codec issues that were causing the phone's mic to not work, dunno if it'll work for your issue but it can't hurt to try.
best of luck
bl4ck0ut

I have found a fix for my lockup issue. If the screen is on and lockup (no touch screen) press the power button 2, turns off the display and turns it back on and everything continues to work fine.

mrlinux11 said:
I have found a fix for my lockup issue. If the screen is on and lockup (no touch screen) press the power button 2, turns off the display and turns it back on and everything continues to work fine.
Click to expand...
Click to collapse
I have the same problem (screen randomly locks up once or twice a day, buttons dead) and have found the above "solution" to work perfectly, also. The problem however is that pressing the power button twice and unlocking the phone is not exactly elegant especially if the screen locks while you are trying to answer an incoming call.
I changed my battery settings to "performance mode" as I read somewhere that that might help. I will let you know if that seems to resolve the issue.

Changing battery setting doesn't seem to do anything. I still get my share of frozen/locked up screens a few times a day. Still have not figured out how to replicate the behavior. It really does seem random.

I've been suffering from this as well, I'm going to try to exchange my phone and see if that helps.

Exchanged my phone today. So far I haven't seen any locked/frozen screen issues. I am relieved. Maybe there are just a few bad units out there.
Also for what it is worth ... the lady at AT&T told me that taking out the battery while the phone is on would fix it. Since I never figured out how to replicate the behavior I couldn't verify that her suggestion would indeed actually fix the problem and demanded an exchange anyways.

atrix does lock up and have glitches
lock up glitch:
While in standby (screen black), it locks up. You obviously don't know when exactly it happens as it's lying around in standby. When you press the powerbutton to wake it up, nothing happens. You can try what you want, long press, several presses, just dead phone. As if the battery losts juice, but 2 times it happened and the battery was above 50%.
Tired to connect the charger while in that lock-up state. Nothing happens The notification light remains black as well.
The 2nd time this happened to me, I had the idea to call myself and see if just the powerbutton has a glitch and the phone is actually running just remaining in standby with a black screen. But nope, the phone didn't ring or wake up.
Only way to recover is to take the battery out.
I didn't mess with my phone and was very careful in which apps I installed. The only ones I have are very populoar 4+star apps:
extended controls
easy profiles
the other apps are most of the time not even running:
photoaf, vignette, imdb, nytimes, fb, skype, pandora, screen filter, droid light, prozoom5x camera
No games at all installed...
The 2nd glitch that happened to me a couple of times is that the finger print sensor is not working: It doesn't display any message as in " did not verify, too short, ..." it's just dead, the only way to get in is to punch in the number code.
This is typically fixed after switching the phone off fully.
Of course skype also doesn't work on my atrix (well known mic issue)

It happened to me as well. I had installed some apps but when it froze it had been off (the screen that is) so it was sitting then when I tried to open it by pressing the power button the green light came on but it would not wake. I removed the battery, replaced it then it did the same thing again (including the green light). I removed and installed the battery once more then it was fine. It must have been something in the backround but not sure as to what that was. Hasnt happened again though.

pedroosan said:
lock up glitch:
While in standby (screen black), it locks up. You obviously don't know when exactly it happens as it's lying around in standby. When you press the powerbutton to wake it up, nothing happens. You can try what you want, long press, several presses, just dead phone. As if the battery losts juice, but 2 times it happened and the battery was above 50%.
Tired to connect the charger while in that lock-up state. Nothing happens The notification light remains black as well.
The 2nd time this happened to me, I had the idea to call myself and see if just the powerbutton has a glitch and the phone is actually running just remaining in standby with a black screen. But nope, the phone didn't ring or wake up.
Only way to recover is to take the battery out.
I didn't mess with my phone and was very careful in which apps I installed. The only ones I have are very populoar 4+star apps:
extended controls
easy profiles
the other apps are most of the time not even running:
photoaf, vignette, imdb, nytimes, fb, skype, pandora, screen filter, droid light, prozoom5x camera
No games at all installed...
The 2nd glitch that happened to me a couple of times is that the finger print sensor is not working: It doesn't display any message as in " did not verify, too short, ..." it's just dead, the only way to get in is to punch in the number code.
This is typically fixed after switching the phone off fully.
Of course skype also doesn't work on my atrix (well known mic issue)
Click to expand...
Click to collapse
strange, skype worked for me... oh well.
did you ever find a solution for the lockup issue, have the same thing, very frustrating but not as frequent as you thankfully.

My Atrix started to freeze up when I undervolted the CPU using SetCPU and I would have to pull the battery out and restart it. I increased the voltage settings and it hasn't locked up since, so if you have undervolted your CPU and your phone is locking up, you should increase the voltages.

[Q] Troubleshooting Samsung XCover 2 (GT-S7710): Cannot wake up phone

I'm having a sporadic problem with my xcover that i cannot diagnose. It happens very randomly, sometimes a few times a day, sometimes only 1 time in weeks. The phone functions normally and at some point i cannot wake the screen anymore, and then shortly after it freezes to the point that i need to hard restart it. So when this happens, none of the buttons do anything, so for example if i get a call the phone will ring for a bit with the screen black, me unable to do anything, then after a few seconds it freezes (if i try to call me it goes to voice mail) or if the alarm sounds i cannot stop it only if i pull out the battery, it just keeps playing at full volume with a black screen which is not responsive to the touch.
It's very frustrating that i cannot save any logs because i have to restart the phone in order to use it, and by then the problem is gone. I eliminated all the apps, so its not an app causing this. And its absolutely nothing specific that i'm doing to it. One time i just woke it up, unlocked it, looked at the clock, locked it, and when i went to wake it up again after 2-3 minutes, nothing, gone, completely unresponsive. Also, if i plug it in it makes the sound that its charging. Waiting does nothing, i tried to let it be for more the half an hour and its still the same. And it goes without saying battery is draining a lot faster when its in this 'dead' mode.
The rom with which it happens is the pre-rooted S7710XXAMB6_S7710OXEAMB3-20130713 stock rom.
Anybody has any clue?

alex_Rsa said:
I'm having a sporadic problem with my xcover that i cannot diagnose. It happens very randomly, sometimes a few times a day, sometimes only 1 time in weeks. The phone functions normally and at some point i cannot wake the screen anymore, and then shortly after it freezes to the point that i need to hard restart it. So when this happens, none of the buttons do anything, so for example if i get a call the phone will ring for a bit with the screen black, me unable to do anything, then after a few seconds it freezes (if i try to call me it goes to voice mail) or if the alarm sounds i cannot stop it only if i pull out the battery, it just keeps playing at full volume with a black screen which is not responsive to the touch.
It's very frustrating that i cannot save any logs because i have to restart the phone in order to use it, and by then the problem is gone. I eliminated all the apps, so its not an app causing this. And its absolutely nothing specific that i'm doing to it. One time i just woke it up, unlocked it, looked at the clock, locked it, and when i went to wake it up again after 2-3 minutes, nothing, gone, completely unresponsive. Also, if i plug it in it makes the sound that its charging. Waiting does nothing, i tried to let it be for more the half an hour and its still the same. And it goes without saying battery is draining a lot faster when its in this 'dead' mode.
The rom with which it happens is the pre-rooted S7710XXAMB6_S7710OXEAMB3-20130713 stock rom.
Anybody has any clue?
Click to expand...
Click to collapse
Same thing happen to me. I have stock rom S7710XXAMB5
What shuld I do?

also same problem
my XCover2 has the same problem. Last Week 2 to 4 times a day.
Maybe I try to reflash....