[Q] Lockscreen Wake Up Freeze and Reboot - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Hi,
I've had my phone about a month now. I rooted it the day I got it. It seems like whenever I wake it up from long sleep or get a text message sometimes and try to wake it up, it freezes during the swipe and then randomly reboots. Sometimes it'll just make it to the att symbol and lock up again making me hold power down and then turn it back on. Then it works fine for a good period of time before the issue happens again.
tried- returning phone to stock. Didn't fix. Tried uninstalling att bloatware, not as frequent now but still happens. I have tried underclocking using rom manager. Didn't change anything. Next step maybe to try a custom rom and see if maybe there's a problem with my factory rom? Right now im in safe mode to see if its a third party app.
Is anyone else having this problem or should I consider warranty issue?

Not a third party app
It just did this in safe mode, so it must not be a third party app issue. I'm thinking about trying to install wicked rom following directions on galaxys4root.com. If it still freezes I think it may be a hardware issue.. Anyone have any thoughts?

alt keyboard?
My phone was/is doing the same thing. It seems to me like the phone is working now and I haven't had it freeze up since last night. Every time I install Swiftkey it starts freezing up and I have to pull the battery to reboot.

Related

Screen lights up every 30sec when locked

I have a major problem with the slide lock function on the HD2. When the screen is locked, if the device is placed flat on a table (screen up), the screen lights every 30seconds, then dims, then goes off, then relights again.
This is killing my battery life. I haven't been able to find any other reports of this on this forum.
There are no notifications waiting on the phone while this is happening.
The only modification I have made to this device is to disable the HTC messaging app (using Zenyee's cab).
Anyone have any ideas?
Have you installed any other software at all?
Hmmm, now it has stopped doing it. Randomly. After doing it non-stop for 3 days, it suddenly stopped.
There's a lot of that kind of stuff going on with the HD2 ROM.
s0uthpaw said:
Hmmm, now it has stopped doing it. Randomly. After doing it non-stop for 3 days, it suddenly stopped.
There's a lot of that kind of stuff going on with the HD2 ROM.
Click to expand...
Click to collapse
It's not the "HD2 ROM". It's some buggy software that you installed on the phone yourself.
The phone does not do that out of the box (or with the official ROM updates.)
Try to think back to when it started happening, and what you'd recently installed. Uninstalling may not solve the problem, as you can't guarantee that all the changes will be backed out, but try to remember what you installed that caused this problem and uninstall it. If this doesn't work, a hard reset will probably be required.

Phone keeps rebooting on Auto-Update Time/Date

If I boot my phone up, go to the home screen, my phone will get the little soft popup s aying "Auto Update of Time/Date" and then everything pauses, and the phone "soft" reboots itself. Meaning it doesnt do a full reboot, but it comes back searching for a network, performing the media scan, etc.
I did a factory reset to get rid of this, and now it's back again. It's MAD annoying. Anyone else having this issue?
Yep I noticed the same thing with mine. I thought it was normal but I'm beginning to think otherwise. I'm getting some connecting to dm server thing as well.
Sucks, the phone's awesome but if it keeps doing this then it won't even matter.
One thing I noticed is if I let the phone sit, and load up it's usually okay. If I try to go into the phone settings while it's booting up, thats when I'll see the auto update note and bam, restart. It'll keep doing this until I either leave it alone or pull the battery.
Good to hear it's not something im doing.
deng this just started happening to me like 5 minutes ago
its getting a bit of annoyed
my phone was rooted and then i unrooted it and it still has the same problem
Do you folks have any Task-kill app running in the background?
I had the same issue as well when I had a Task Killer app running in the background. It seems the app is killing some service that is causing soft reset. I turned off the auto mode last week and this hasn't happened since then.
Hope this helps..
fix
if u download any gameloft games thats your problem my phone was doing that then i took the games from gameloft off and now it works great hope that helps
Certain apps can cause it, I also had a gameloft game cause it. If you need to get access to uninstall apps the phone should boot fine without a sim in it.
Sent from my SGH-T959
I am having the same problem, The phone keeps doing a soft reset. I noticed this happening after I tried to download a song from an app I installed on my phone. I deleted the app, and the problem still exists, it is REALLY ANNOYING

Does your SGS ever turn itself off randomly?

Since I have got it (2 weeks ago) i have picked up my phone make a call, and on about 7-8 occasions, have noticed that the phone is turned off, and I can't get it to turn on. The only solution is to take out the battery and put it back in. Has anyone else experienced this. I have updated to JH2 firmware, but it still happens. I even got a new battery for the phone (Bell employee let me swap with another phone that was going back to samsung for gps issues), but the problem still happens once in awhile (like every 2 days, sometimes more sometimes less). Anyone have any ideas? thanks
More likely that it just "freezes" and you can't get it to react, then the solution is to take out and back in the battery - Sounds like a defective unit to me.
i think your phone was unable to wake? i have that problem previously where i can still call through my phone (using another phone) but there's no vibration / notifications of sorts.
i then realized i've been playing with SetCPU of late, long story short, i uninstalled the application, rebooted and all is fine since then.
good luck!
if it still persists, i'd do a reflash, wipe every bit of data available + formatting my SD cards. lol.
Adevem said:
i think your phone was unable to wake? i have that problem previously where i can still call through my phone (using another phone) but there's no vibration / notifications of sorts.
i then realized i've been playing with SetCPU of late, long story short, i uninstalled the application, rebooted and all is fine since then.
good luck!
if it still persists, i'd do a reflash, wipe every bit of data available + formatting my SD cards. lol.
Click to expand...
Click to collapse
So..are you saying that the phone is actually still 'on'...just the screen is not turning on?
yeee sort of. lol. but why it's unable to answer, yet able to receive calls. i have no idea. same goes for any kind of notification that wakes your screen (SMS, calls, alarm, etc.)
Next time it happens, i'll try calling the phone to see what happens...I dont wanna return it because I have a 'rare' phone that seems to have good gps and can enter recovery mode.
you should check bell to see if there working and have recovery mode i got my just recently the newer shipments are hopefully all working with recovery mode and good gps
Did you install any Lockscreen app or something similar? I´ve read about another guy who had similar problems with a not waking up device. And it was a lockscreen app that caused this.
Yeah, I agree with everyone. I had SetCPU on my device and it would shut off a bunch of times per day. After I unintalled it everything worked fine. Another trick you can try is when the phone "freezes" try to hold down the home key. You sould still get the task manager box.
My first SGS did this a lot. My second and third SGS have not done this. Conclusion: faulty.
Yep...
I'm with mine for more than three weeks now, and I've never managed to cause it to freeze/shut down. although yours considerable rare, You'd rather have a working device I presume...
TMReuffurth said:
Did you install any Lockscreen app or something similar? I´ve read about another guy who had similar problems with a not waking up device. And it was a lockscreen app that caused this.
Click to expand...
Click to collapse
No, i haven't installed any apps like that. Like i said, GPS works 'ok' on this phone and it enters recovery mode. Thats why I would hope its a software thing and can be fixed. I will go back to get an exchange today ONLY if they let me try it out 1st (recovery mode).
I've had this happen twice, both times I was charging the phone with the screen locked and the cable was accidentally violently jerked out, after that my phone wouldn't turn back on without a battery pull. It has not happened of it's own accord though.

[Q] Phone Randomly Becomes Unresponsive

So I've attempted to debug this best I could but I've come up with absolutely nothing thus far.
About a month ago, I'd say, I started having very infrequent complete lock-ups. I'd pick up the phone and try to turn on the screen and nada. It would still be running as the notification LED would sometimes pulse according to my Lightflow settings. Plugging it into my computer, it appeared as an unrecognized device and adb wouldn't be able to get anything from it. I've never had this happen while I was actively using the phone, mind.
Holding down the power button until it force shuts down and rebooting it works just fine, but it's a bit annoying and worrying to have it go blank every few days. Once, it was even completely working but the touchscreen would not respond regardless of what I tried.
I since did a factory reset, thinking it might've been a kernel issue (I was running on faux's kernel) and it went fine for a week but it just did it again... And this is on stock 4.4.2, rooted, without any new app in a long time (ie. I can't think of an app that I'd have installed when the crashing started).
Any ideas, short of writing it off as the occasional problem and planning on a much earlier replacement than initially expected?

Phone starts lagging, hanging, does not stop.

My VS980 for the third time now randomly started lagging and hanging. By that I mean the main watch on accuweather hangs, sending text messages and downloading hangs, and just switching through home screens and app list the screen freezes and then unfreezes. Apps barely boot and social, calendar widgets do not update, and typing freezes after every word for about 3 seconds. Restart and safe mode do not fix this problem. The previous 2 times I did a hard reset but it seems to only fix the issue for about 5-7 days, but those are annoying, so is there any other solutions or anyone aware of this such type problem?
Is there some certain program you keep re-installing that could be causing issues? Have you tried any custom roms?
madasalizard said:
Is there some certain program you keep re-installing that could be causing issues? Have you tried any custom roms?
Click to expand...
Click to collapse
Definitely sounds like a rogue program running in the background. My advice is for you to do a hard reset, then install apps one at a time (run it, of course), and find out which program is causing an issue. An alternative is that you google each app to see if others using the same apps have issues.
I got this phone recently from insurance, could it be something in Kernel issue or something else? I did another hard reset, I'll look out for any apps, but it happened randomly without any downloads or installs. I have no custom roms, and I only have news apps and 3 games from EA.
Question - Could this possibly be spawned by originally having rooting problems? The phone was sort of frozen on my first root attempt for some unknown reasons, the command box suddenly froze and the android icon was frozen, I had to restart my phone and attempt root again even though the previous root attempt started and was cut off, and the first time the lag issue happened was the next day. Do you think I should try un-rooting and re-rooting my phone? Or is that irrelevant.
Past oomberr
Are you running any custom roms, kernel, mods? Recovery installed?
Possibly a modem problem
I had this problem on my G2, and changing my modem seemed to fix it. I was using EUR KK modem even though I'm in the Middle East. Try changing to your region specific modem and then it can fix it, a dalvik/normal cache wipe can help. If all fails then try wiping, or switching roms.

Categories

Resources