S7 EDGE Charging Issue AT&T NOUGAT 7.0 - Samsung Galaxy S7 Edge Questions and Answers

Has anyone had any issues with charging their Galaxy S7 with the new update? When I plug mine in it freaks out and says it's charging, not charging then charging again. It eventually stops. But seems to be a bug. Wasn't an issue before the update. I've tried other chargers and tried different outlets.

No issue on my side
---------- Post added at 04:58 AM ---------- Previous post was at 04:58 AM ----------
I must say that the fast charging does take longer then on MM

No issues here either

Yesterday mine was 'fast charging' & I could watch it draining. Cord & fast wireless both. Different cables & chargers.
I cleared the cache & it has been fine ever since.
Might give that a try.

nelsonalexander said:
Has anyone had any issues with charging their Galaxy S7 with the new update? When I plug mine in it freaks out and says it's charging, not charging then charging again. It eventually stops. But seems to be a bug. Wasn't an issue before the update. I've tried other chargers and tried different outlets.
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Click to collapse
I have same issue on mine since OTA update last night mine is fine if i put it on the wireless charging pad.

Is this the official 7.0 release or the vzw flash

I used the official OTA release on 3 network UK

I have the same exact issue. It seems to be isolated to fast charging. When I have fast charging disabled or charge through a computer, the phone charges fine. I was able to get fast charging to work with the original white charger my phone came with. I have secondary black chargers that are the exact same model as the white charger that don't work. Really weird. Trying to avoid a factory reset but it may come down to that...

Update: I found that disabling fast charge fixes the intermittent charging issue. I'd rather have my phone charge slowly than not at all, I guess. Hopefully a patch comes out soon that fixes the issue.

Related

Moisture Detected only on dock S7 Edge G935F

Hello, I'm experiencing this weird issue with my phone, after last update few days ago I put the phone on my Samsung S4 dock and the pop-up saying that charging has been disabled because the usb port was wet or dirty, but the phone was perfectly dry. Then I tried to charge it with a USB cable and IT WORKED and with wall charger (quick charge) as well but when I put it on the dock the damn moisture detection alert pops up and it doesn't charge.
I also tried with another dock, Samsung Tab4 dock (the big white one) and nothing changes, but both docking stations work with my girlfriend's S4....
I'm going crazy, please help me....
cZnbT3xc
Had the exact same problem with my s7. I think it must be a bug in the update. Kept getting moisture detected when in desk and car dock but not on normal charger. Had to flash back to previous firmware to fix the problem. Going to wait until next update and hope the problem is fixed.
Had the exact same problem as well. I did not flash it back to the previous firmware version and was hoping that the next update would fix the problem but unfortunatly it didn't. I updated my S7 a few days ago and the problem is still there. I keep my fingers crossed that they will soon fix it in one of their futur updates.
Same issue
I was googling for a solution and came across this thread so thought I'd reply and see if it's been resolved for anyone else.
Whenever I plug in to my car charger I get the "moisture detected" message. I can charge fine from a wall charger. My phone is the S7 Edge. It started doing it after the last update. My phone has never been in water, or even splashed. It's frustrating, due to my job, I use the car charger far more often, and now I can't.
I was also searching the web for a solution and came across this thread. My phone is a Samsung Galaxy S7 (no edge) and has the exact same behaviour since I've updated it in early September.
I am trying to charge it on an official Samsung dock from a few years back (Galaxy S3). Everytime I get the moisture detected error, however it charges fine on every other charger I have. The latest October update didn't fix this problem
Same issue
Seagal619 said:
I was googling for a solution and came across this thread so thought I'd reply and see if it's been resolved for anyone else.
Whenever I plug in to my car charger I get the "moisture detected" message. I can charge fine from a wall charger. My phone is the S7 Edge. It started doing it after the last update. My phone has never been in water, or even splashed. It's frustrating, due to my job, I use the car charger far more often, and now I can't.
Click to expand...
Click to collapse
Hello, I experience the same issue. Whenever I plug in the phone to my car it detects moisture although the phone has never been in any contact with water whatsoever. Wall chargers work perfectly fine. Is this issue connected to the latest update?
Are there any updates on this topic, any solutions?
Thanks a lot!
having same problem with my s7. Both of my Motorola car chargers cause this error message to occur, although the chargers work fine when charging my car's Bluetooth speaker. my other chargers in the house work fine also.
I feel your pain
Exact same issue with a brand new, mint from the box S7 Edge. It displays the "moisture detected" message on all three docks in my house, yet is fine charging off a cable, with an adaptive fast charger, regular charger or even the wall wart that came with a Google Chrome Audio. It looks like something the dock sends out to tell devices that attach to it is confusing the phone firmware. I had a Note 4 prior to this, and the dock nullified the adaptive smart charger function, so clearly there is something more than just pass thru going on with the docks. It did charge the Note 4 though, albeit at the slow rate.
Same here, S7 edge charges perfectly on all cable and cheap China docks, but NOT on the official Samsung EDD-D200BE. The only difference I see is that all cheap dock are really pass thru and this Samsung dock is trying to do something with audio (has a audio jack) and other intelligent things.
Probably too intelligent for their own S7.

Wireless Charging issue after latest security update

Has there been anyone else experiencing an issue with the wireless charger since the last security update.
Now instead of charging the phone like it did before, it just holds it at the level it is at.
Anyone know why this is happening now, and how to fix so it charges?
Thanks.
You have gone to the menu item fast wireless charging?
Same Issue
kwrose14 said:
Has there been anyone else experiencing an issue with the wireless charger since the last security update.
Now instead of charging the phone like it did before, it just holds it at the level it is at.
Anyone know why this is happening now, and how to fix so it charges?
Thanks.
Click to expand...
Click to collapse
Any Updates?
Hey, do the downgrade to PE1 with full wip, and put 100%, your working fast charging. Good luck. To me it helped.
I'm on PH7 and wireless charging works fine for me.
Wireless charging has never been an issue for me with any update. Might be purely coincidental, but you can also try a factory reset incase a setting or system file got skewed.
Have you checked the charger with another phone, or another charger with your Edge. It's possible the charger coincidentally failed at the same time.
My USB fast charging doesn't work. Wireless charging works faster than USB with different fast chargers. I have tried 6 of them and still not getting fast USB charging anymore. It is checked to fast charge also. All happened after the PJ3 update.,
Have you tried different cables, too? If the original charger and cable don't fast charge your phone, it's probably time for warranty service.

Quick charge no longer working since nougat?

So I have a couple of generic QC2.0 car chargers in my car and wife's car.. I've had them a year or so? They work fine on my note 4, and they did work on my my S7E while on MM.... I've noticed since the N7.0 upgrade they are no longer "quick charging"? The option is set on my phone, and it does quick quick at home with the wall wart but not in the car anymore?
Anyone else notice this since the nougat update?
I had this happen in my car after the last mm update... cleared cache, hard reboot, and pulled the charger out and put it back in. One of those fixed it. Probably the cache/ reboot
Sent from my SM-G935T using Tapatalk
I'll try to report back, I tried the root method available for nougat and thru all the tinkering I fubar the phone. So I had (wanted) to wipe, factory reset and did a completely fresh clean install of N 7.0 nougat. So fingers crossed.
Well, I did a complete factory reset and fresh install of Android 7.0 Nougat, but my car charger is still no longer quick charging my S7E on N. I don't know the make and model of the car charger I have with qc2.0, it's not a Samsung branded one.... I wonder if android 7.0 changed something on how it recognizes the qc2.0 chargers? The house (samsung branded) still work but the car ones do not.
Sent from my Rooted Galaxy S7 EDGE on Android 7.0 Nougat, here's the instructions how to do it!
I would be suspicious of the cable more than the charger itself. I've had multiple 3rd party cables that (for lack of a better term) seem to have got "fried" and would only allow standard charge speeds. Switching cables resulted in fast charge working again. Your phone itself detects the current as soon as you connect the cable, and if it isn't able to draw what it needs to fast charge - even from a QC charger - it won't.
FWIW - none of my QC chargers are branded. They're all Anker or Aukey.
disturbd1 said:
I would be suspicious of the cable more than the charger itself. I've had multiple 3rd party cables that (for lack of a better term) seem to have got "fried" and would only allow standard charge speeds. Switching cables resulted in fast charge working again. Your phone itself detects the current as soon as you connect the cable, and if it isn't able to draw what it needs to fast charge - even from a QC charger - it won't.
FWIW - none of my QC chargers are branded. They're all Anker or Aukey.
Click to expand...
Click to collapse
That's a good point, I'm using the cable that came with the charger... its a good solid cable, but you know that goes I will try another cable - that's a good idea. I'll report back when I do. Thanks for that suggestion.
I had problems with fast charging not working until a reboot or leave it unplug for a few minutes then plug it back in then it works flawlessly
Sent from my SM-G935T using Tapatalk
Since the new update mine and my partners s7 won't fast charge, we both have official samsung chargers, we've even tried family members chargers and still the same, I've been in touch with samsung and they just told me to factory reset the phones which I did and still doesn't work, hope it gets fixed soon!!
Absolutely check the CABLE as the culprit. I have an old 6ft Belkin micro usb 2.0 cable that only fastcharges half of the time I use it on my Aukey QC2.0 adapters. I suppose a few factors could be in play here: oxidation buildup on the terminals, worn wiring insulation due to heat and/or bends. Maybe I'm drunk. Lol
Forgot to update. I've tried a few cables none allow quick charging on the car adapter. They do charge at 2.0amp and those same cables will charge quick charge in the house.... So, either my car adapter has suddenly stopped doing quick charge or something mysterious has happened to my specific S7E.
I'll have to try with my note 4 in the car and see what happens.
Sent from my Rooted Galaxy S7 EDGE on Android 7.0 Nougat, here's the instructions how to do it!
Mines dont quick charge either. Now how the heck do 100k a year coders miss this? They had to knew
Was gonna start a thread about this issue a couple days ago. Been having issues with fast charging ever since the update. I would connect the charger, it would say fast charging but revert to normal charging. Sometimes it would say fast charging for the duration but be slow as balls.
I found that shutting my phone down and charging it that way does a fast charge fine however.
I wonder what changed? At least in my case, I have 2 QC2.0 car chargers, from different vendors... one is from ebay the other I bought at Fry's electronics - and neither will quick charge now. I guess whatever handshake happens to enable quickquick isnt present since the nougat upgrade oh well... I am glad to see others are having the same or similar issues - at least I'm not crazy.
Mine still fast charges on my qc2.0 vehicle charger after nougat. *shrug* ill post a link to the one I'm using in just a sec...
Sent from my SM-G935T using Tapatalk
---------- Post added at 07:58 PM ---------- Previous post was at 07:56 PM ----------
Quick Charge 2.0 Runshion Dual-Port Car Charger with LED lights for Samsung Galaxy S7/S6/Edge,Note 5 / Note 4, Nexus 6,LG G5,HTC | Qualcomm Certified-Black Grey https://www.amazon.com/dp/B018GL6UHQ/ref=cm_sw_r_cp_apa_u2X0ybX8NE1EH
Sent from my SM-G935T using Tapatalk
---------- Post added at 08:07 PM ---------- Previous post was at 07:58 PM ----------
This one is the same, just a different Chinese manufacturers label in it lol
Meagoes Quick Charge 2.0 Rapid USB Car Charger with 1-Pack 3.3ft Micro USB Cable for Samsung Galaxy S7 Edge/S7/S6 Edge/S6+/S6/S5/Note Edge/5/4, Sony Xperia, Moto X, Sharp Aquos, LG, HTC [Gray] https://www.amazon.com/dp/B01KI3856O/ref=cm_sw_r_cp_apa_-9X0yb4792JA8
Sent from my SM-G935T using Tapatalk
wireless fast charging not working.
Since the security update my wireless fast charging does not work on my samsung wireless charger. if i unplug it and plug directly into phone it fast charges fine. anyone else having that same issue? fast charge works fine with car and battery backpack fast charger too.
Erider
fast charging works with my car charger and at home I use the factory charging brick and cable which also works fine. I also use a wireless Samsung fast charger but I haven't checked it works on that being I only set my phone on there before I go to bed.
I had issues with Quick Charge right after Nougat update, Just got my SM-G935T from T-Mobile last Friday.
To fix it I had to clear the cache and disable and reenable quick charge under system battery advanced options. and everything started working fine again.
I also had issues with wireless charging on a stock Samsung "Fast Charger" and ended up having to replace the usb cable from the power adapter to the samsung wireless 'fast charger' it seems after the Note 7 issues, samsung put some quality control software in the nougat updates for the S7 and S7 Edge, and if there is anything slightly off things won't work because of the new samsung QC steps.
oponewbie said:
I had issues with Quick Charge right after Nougat update, Just got my SM-G935T from T-Mobile last Friday.
To fix it I had to clear the cache and disable and reenable quick charge under system battery advanced options. and everything started working fine again.
I also had issues with wireless charging on a stock Samsung "Fast Charger" and ended up having to replace the usb cable from the power adapter to the samsung wireless 'fast charger' it seems after the Note 7 issues, samsung put some quality control software in the nougat updates for the S7 and S7 Edge, and if there is anything slightly off things won't work because of the new samsung QC steps.
Click to expand...
Click to collapse
Where is the battery advanced options at on 7.1??? I looked and couldnt find the fast charging settings anywhere
vipercoyote said:
Where is the battery advanced options at on 7.1??? I looked and couldnt find the fast charging settings anywhere
Click to expand...
Click to collapse
Go to Settings (COGWHEEL ON NOTIFICATION BAR)
Then Select "DEVICE MAINTENANCE"
Then SELECT "Battery" bottom left
Then go to "Advanced Settings" using the drop down menu at the top left (... vertically)
Toggle "Fast cable charging" turn it off reboot phone then turn it back on.
You can also just type "Battery" in the settings search then go to "Advanced Settings" that way.
wiping cache, disabling, reboot and enable didn't work on mine. Seems its doing it no matter how or where im charging it now. it says fast charging but it's not if you look at the amount of time its taking (approx 20 mins per 10%)

Newest April Security Firmware Update Broke Fast Charge

Hello everyone,
After a long discussion with Samsung and absolutely no help I have ended up here. I recently updated my firmware on my Galaxy S8 Unlocked SM- G950U(Sprint Network) to the latest build G950USQU2CRC5. After this update I can no longer charge my phone and have fast charging. This is with original cable and charger as well as other cables and QC 3.0 compatible charger. Interesting enough when I plug into my QC 3.0 power brick it tells me that the phone is pulling 5v 1.5amps (7.5w) when it normally says 9v 2amps (18w). Also, only my QC 3.0 compatible car charger will make it fast charge . WTF is going on? I have already gone through settings, soft reset and also cleared cache. Nothing seems to fix this problem. I also get (Slow Charging ) notification at times. Does anyone know a workaround or a fix? Is anyone else experiencing this same issue? I have called and alerted Samsung of this issue. Please help if you can.
ait1071 said:
Hello everyone,
After a long discussion with Samsung and absolutely no help I have ended up here. I recently updated my firmware on my Galaxy S8 Unlocked SM- G950U(Sprint Network) to the latest build G950USQU2CRC5. After this update I can no longer charge my phone and have fast charging. This is with original cable and charger as well as other cables and QC 3.0 compatible charger. Interesting enough when I plug into my QC 3.0 power brick it tells me that the phone is pulling 5v 1.5amps (7.5w) when it normally says 9v 2amps (18w). Also, only my QC 3.0 compatible car charger will make it fast charge . WTF is going on? I have already gone through settings, soft reset and also cleared cache. Nothing seems to fix this problem. I also get (Slow Charging ) notification at times. Does anyone know a workaround or a fix? Is anyone else experiencing this same issue? I have called and alerted Samsung of this issue. Please help if you can.
Click to expand...
Click to collapse
I seem to be having the same issues won't charge at all with the Samsung fast charger but it will charge in the car and my USB outlet and a Chromecast charger. Updated this morning to the latest firmware, also unlocked gs8
Sent from my SM-G950U1 using Tapatalk
Okay so what I have found out is even with the cable and a few setting changes it will occasionally say it is fast charging however it never pulls more than 5v which defeats the purpose of quick charge.
Disgusted...
Same here; disgusted with the entire issue... Pay good money, longtime loyal customer, trust now eroded... Even went through reformatting the phone, did not help; waste of time... Thinking of switching to iPhone...
It's the cable and/or power brick. Also we're still on march secuirity, Sammy ain't that fast.
I have the same problem, when I upgraded from android 7 to 9, I lost the fast charge, I'm trying to find a solution.
the usb port says it is wet.
when the cell phone is turned off it is constantly informing that it is wet and the phone is trembling.
when it is on, it charges, however in a normal way, without the fast charge
solved.
i am using this kernel https://forum.xda-developers.com/ga...velopment/kernel-a2n-kernel-20181205-t3875640
i get back my fast chargin

Samsung Galaxy S10+ Not Charging

Hey Guys! I am facing charging issue on my galaxy s10+. It was charging fine till yesterday.
i was away from home and forgot to pack up my charger and unfortunately i ran of battery and the phone died on me. After a while a friend on mine booted the phone up and it was showing 0% battery and it powered off again. so after reaching home it isn't picking up charge via data cable but it is charging wirelessly.
i've tried to charge it into safe mood, while turned off and after force restarting it. any help would be highly appreciated.
P.S: I updated the phone yesterday to the latest version
AyBe7 said:
Hey Guys! I am facing charging issue on my galaxy s10+. It was charging fine till yesterday.
i was away from home and forgot to pack up my charger and unfortunately i ran of battery and the phone died on me. After a while a friend on mine booted the phone up and it was showing 0% battery and it powered off again. so after reaching home it isn't picking up charge via data cable but it is charging wirelessly.
i've tried to charge it into safe mood, while turned off and after force restarting it. any help would be highly appreciated.
P.S: I updated the phone yesterday to the latest version
Click to expand...
Click to collapse
If it's charging wirelessly but not by cable, I'm guessing it's a bad cable or bad USB port. I'd try some other cables / charging plug.
AyBe7 said:
Hey Guys! I am facing charging issue on my galaxy s10+. It was charging fine till yesterday.
i was away from home and forgot to pack up my charger and unfortunately i ran of battery and the phone died on me. After a while a friend on mine booted the phone up and it was showing 0% battery and it powered off again. so after reaching home it isn't picking up charge via data cable but it is charging wirelessly.
i've tried to charge it into safe mood, while turned off and after force restarting it. any help would be highly appreciated.
P.S: I updated the phone yesterday to the latest version
Click to expand...
Click to collapse
It's the USB port. My cousin has a note 5 doing the same thing. When charging with USB..be careful not to let it drop or sitting on it by accident, etc. Those things are so flimsy. You'll have to go to a phone repair store or see if warranty will fix it.
AyBe7 said:
Hey Guys! I am facing charging issue on my galaxy s10+. It was charging fine till yesterday.
i was away from home and forgot to pack up my charger and unfortunately i ran of battery and the phone died on me. After a while a friend on mine booted the phone up and it was showing 0% battery and it powered off again. so after reaching home it isn't picking up charge via data cable but it is charging wirelessly.
i've tried to charge it into safe mood, while turned off and after force restarting it. any help would be highly appreciated.
P.S: I updated the phone yesterday to the latest version
Click to expand...
Click to collapse
I am also facing "usb connector connected disconnected" issue while plugging into charger
kcsevo said:
It's the USB port. My cousin has a note 5 doing the same thing. When charging with USB..be careful not to let it drop or sitting on it by accident, etc. Those things are so flimsy. You'll have to go to a phone repair store or see if warranty will fix it.
Click to expand...
Click to collapse
Am curious about that USB port repair, according to a S10 tear down I saw somewhere, that port is not repairable by itself anymore, it's an integrated board component now.
mzsquared said:
Am curious about that USB port repair, according to a S10 tear down I saw somewhere, that port is not repairable by itself anymore, it's an integrated board component now.
Click to expand...
Click to collapse
Yep complete motherboard is needed.
Sent from my SM-G975U using Tapatalk
---------- Post added at 09:34 AM ---------- Previous post was at 09:33 AM ----------
AyBe7 said:
Hey Guys! I am facing charging issue on my galaxy s10+. It was charging fine till yesterday.
i was away from home and forgot to pack up my charger and unfortunately i ran of battery and the phone died on me. After a while a friend on mine booted the phone up and it was showing 0% battery and it powered off again. so after reaching home it isn't picking up charge via data cable but it is charging wirelessly.
i've tried to charge it into safe mood, while turned off and after force restarting it. any help would be highly appreciated.
P.S: I updated the phone yesterday to the latest version
Click to expand...
Click to collapse
There is a thread or two about this on the note 8 or note 9 forums about the device not charging after it had reached zero percent. There was some sort of fix for it which I dont remember.
Sent from my SM-G975U using Tapatalk
AyBe7 said:
I am also facing "usb connector connected disconnected" issue while plugging into charger
Click to expand...
Click to collapse
My cousin also has to use wireless charging to charge his note 5. Your S10 plus should be under warranty. See if you can contact Samsung for them to do the repairs.
AyBe7 said:
Hey Guys! I am facing charging issue on my galaxy s10+. It was charging fine till yesterday.
i was away from home and forgot to pack up my charger and unfortunately i ran of battery and the phone died on me. After a while a friend on mine booted the phone up and it was showing 0% battery and it powered off again. so after reaching home it isn't picking up charge via data cable but it is charging wirelessly.
i've tried to charge it into safe mood, while turned off and after force restarting it. any help would be highly appreciated.
P.S: I updated the phone yesterday to the latest version
Click to expand...
Click to collapse
Any solution?

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