Seeking help extracting phone contacts from a broken phone. - G2 Q&A, Help & Troubleshooting

Alright, long story short... I've been a user of a D-802 for the last 4 years. I was unlucky enough for the phone to be dropped from 2nd floor at work (don't ask how), the panel housing the screen is bent in right upper corner, which ultimately means this; I've fixed the screen two times, for it to be broken in less than half a month. Even more so, I ordered a new screen a week ago and it broke because of the bent frame 10 minutes after fitting the screen, as in, simply putting on the rear plastic cover, which broke the screen and the flex cable. Took it over to a repair store, they told me the phone has a broken cable on the screen and a new screen costs 90 EUR (not really worth considering how old the phone is.) and the motherboard was damp, too.
Now what I've got is a glorified brick. It turns on, the screen is black/non responsive to touch and it's stuck in file transfer or charging mode. Not really a problem, as I was able to retrieve all the photos from the phone through USB connection, however, what I'm really after are the phone contacts in there. We're talking about 3+ year old contacts that have a monumental value to me and I'd see gladly see them backed up.
Now, the reason I hadn't backed the phone is because it's rooted, obviously.
Out of ideas so far, will be eternally grateful to anyone with suggestions.

Lyricistlv said:
Out of ideas so far, will be eternally grateful to anyone with suggestions.
Click to expand...
Click to collapse
I think the easiest way is the same way you rescued your photos from internal storage. Search the system partition for database files like contacts.db or other *.db-files. One should contain your contacts.
Good luck! :good:

Thanks, but no luck on that behalf. Already tried that, also didn't find much luck with adb or other software, as it all requests USB debugging to be turned on.

Related

Tytn / hermes / 8525 freezing up when I slide close

It seems that my 8525 with Black Satin (WM6) has recently started crashing when I slide it close after sending a message or after sliding it open when recieving one.
The screen goes all dim and interlaced looking but it's really "off" as when I press the power button it actually boots up. When this happens that current text message is GONE poof!
I sat there and slid it open and closed 20+ times and couldn't repeat it but when trying to use it for real is when it freezes. It's not only with the text messaging though as I tried to slide it open to reply to a message on the internet (via wifi) and it locked up there also.
I did a search and haven't really found anything... guess I could reinstall but man, I hate having to do that... what all will I need to rememeber to back up? Text messages, phone numbers, settings for tomtom? bah!
Anyone ever experienced this?
Great, I think it's a loose connection somewhere... I noticed it was out and I had only put it down, not closed the slide. So just now when it was just idle I tapped on it and poof it locked up.
Great... Now what!
gilligan8 said:
Great, I think it's a loose connection somewhere... I noticed it was out and I had only put it down, not closed the slide. So just now when it was just idle I tapped on it and poof it locked up.
Great... Now what!
Click to expand...
Click to collapse
If it's still under warranty, take it in and have them look at it.
If it's not, look for one of the many disassembly instructions around, take it apart and reseat the cables.
I took mine apart not long ago to fix a non-working camera and it was amazing easy to get into the phone and remove and reconnect the cables.
Just make sure to read everything before trying it.
I bought it off ebay (supposed to be brand new) to unlock and use on a regional company's network. So doubt I'm covered.
http://pdasmart.zftp.com/instructions/Cingular 8525 Instructions.pdf
Is that a sufficient set of instructions? I'm not opposed to doing this, I repair laptops all the time and they are just about as difficult if not worse sometimes. I had attempted to take apart a friends dead 8525 a year or so ago but didn't know where the retention tabs were to get it opened beyond the obvious screws.
gilligan8 said:
I bought it off ebay (supposed to be brand new) to unlock and use on a regional company's network. So doubt I'm covered.
http://pdasmart.zftp.com/instructions/Cingular 8525 Instructions.pdf
Is that a sufficient set of instructions? I'm not opposed to doing this, I repair laptops all the time and they are just about as difficult if not worse sometimes. I had attempted to take apart a friends dead 8525 a year or so ago but didn't know where the retention tabs were to get it opened beyond the obvious screws.
Click to expand...
Click to collapse
That would be the basics. I noticed that it doesn't say anything about the tape for the large ribbon cable, so there may still be some snags if you use those (I don't know if the tape is present on all the various rebadges of the hermes).
Nice that they use a tool to take it apart, I used something like a debit card on mine.
If you are comfortable disassembling a laptop, you should be fine. As with a laptop, just take it slow and be careful.
(shudders at the memory of disassembling a compaq and Apple laptop)
Word, I hate working on laptops... but I guess I got to!
I'll bet it is the battery header on the board. I had a similar issue and needed to repair a solder joint there.
same here.. i was lucky it was still under warranty..
good luck with the dissasembly!
it has been rather calm lately... though I am a lot more gentle when sliding it open and close...
I know it couldn't have been a fluke... maybe some dirt got in and now is out... I'm sure I will have to get at it eventually... till then I'll just keep treading lightly!
Oh, and Mike, thanks for those links... VERY good stuff!

Touchscreen not responding, backup question

Hi all,
Looks like my Sprint Vogue is flaking out on me. The touchscreen is suddenly and without warning not working at all. Everything else works (all other buttons, activesync, all functions). I'd like to do a hard reset before giving up on it, but I'd really like to sync my contacts/messages/photos/etc before doing that. So here's the problem- I use Dashwire to sync, and I'm unable to hit the "SYNC NOW" button!
Any ideas on how to switch to and activate the bottom left and bottom right menu buttons without being able to touch them? For example, the Inbox and Menu buttons on the Mail app screen, or Album/Slideshow on the Photos and Videos screen? If I can get to those I'll be able to activate the sync. Any help would be great!
Thanks,
Bogus
There is a application called "MyMobiler" which allows you to control your phone over ip/usb/bluetooth. If i remember correctly launching the installer on your pc while your phone is connected to activesynch will install it without having to press anything.
Awesome, thank you. That did exactly what I needed it to!
Once it finishes sync'ing I'll give the reset a shot and see if the screen is really borked or not.
No problem glad i could help. If the touchscreen refuses to work you might wanna try replacing it. The part is called a digitzer and they go for 15-20 dollars online. I bought one and it wasn't difficult at all to replace.
Yeah, that's the plan. Hard reset didn't fix the problem, so I'm guessing that part is busted. Between this site and PPCG I found the guide for taking apart the phone, so it's looking like I'll be doing some minor surgery in a few days.
bogus83 said:
Yeah, that's the plan. Hard reset didn't fix the problem, so I'm guessing that part is busted. Between this site and PPCG I found the guide for taking apart the phone, so it's looking like I'll be doing some minor surgery in a few days.
Click to expand...
Click to collapse
How would the touch screen instantly not work?
maybe someone let it fall and put it back to normal like nothing happened
and i know what u mean.I dont wanna give up my vogue. EVER,
but im 15...by the time im 30, i wont remember what vogue is.LOL.
Actually, it seems to have developed a very small air bubble in the very upper left corner. I'm pretty sure that's causing the digitizer to think there's constant pressure in that area, evidenced by the "Start" menu occasionally activating when I turn on the phone. I ordered a new digitizer anyway- the set of torx screwdrivers I'd need to open the case cost the same as a new digitizer and the screwdriver I need. I don't really understand how the air bubble formed (or even what it is contained in), but one way or another I'll resolve the problem next week.
And I just turned 26- I'm sure by the time I'm 30 I'll be sporting a Touch Pro 4 running Windows Mobile 8.5
Well, the digitizer and tools came much faster than I'd anticipated (I won the auction on eBay on Friday, paid same day, and got it in the mail today, shipped from CA to NY!). So I dove right in. It was a straightforward affair- remove the four torx screws from the back under the cover, remove the speaker, pry open the front from the mainboard, disconnect the keypad circuit board from the mainboard and the digitizer from the keypad board, push out the old digitizer, swap in the new one and hook it all back up.
Not for the faint of heart to be sure, but for someone who likes to tinker it was a lot of fun. Took maybe 15 minutes because prying the case from the mainboard was difficult. More accurately, the top plastic case is extremely thin and fragile- if you do this you'll almost definitely crack it in at least one place. If not, you'll crack it pushing the digitizer out from behind. But I'm not that worried about cosmetics, I got my Vogue second-hand off-contract, refurbished, so it wasn't exactly mint to begin with.
On the plus side, the repair worked like a charm! I tested every touch feature I could think of and as many areas of the screen as I could, it actually seemed to respond better than when I initially got the phone. The odd part is I could still see the air bubble in the old screen, and couldn't flatten it out even by squeezing on both sides of it. I wish I knew how it formed so I could prevent it from happening again, but I'll just have to be careful.
So to anyone considering this project:
If you're worried about damaging the casing and have insurance or a warranty or something like that, take it to the phone company to get it repaired.
For anyone else, the $15 bucks for the screen and three tools is a lot cheaper than buying a new phone. Plus you get the geek cred for repairing your own phone.

[Q] [ help ] external speaker not working

received my dell venue pro late may 2011
i'm currently stationed in the Philippines so I had my unlocked Dell Venue Pro 16g shipped to me by a friend.
it is now June 12 and i've had the phone for less than a month. yesterday the external speaker stopped working out of no where. it was working fine earlier.
the internal speaker works fine. i can make phone calls hear perfectly. i can also insert a headset and all the application sounds work fine such as Zune
my problem is the external speaker. regardless of what volume it is on [ 0 - 30 ] there is no sound coming out
OS VERSION : 7.0.7392.0
My problem is I am stationed in the Philippines and Dell has the worst Customer Service. the last time I had a problem using my credit card JUST to order the phone and I spent over $100 USD just on international calls.
I can't imagine what it's going to cost me to talk to another customer service rep or even safely ship this back to dell and receive a new phone.
If anyone can help me with a solution. please. please do so.
I had a similar problem before I received my replacement. Try removing the battery cover and pressing down on the back in the large area above the speakers. If it's a short (like mine was), pressing down might restore the connection to the speakers and give you sound. Load up the Zune hub and try playing a song to test it.
i also had a problem like this. i restored the conection by pressing down hard just below and on the space bar on the keyboard.
ok. this is weird but the two methods actually worked. i tried both. the sound came back.
what in the world caused this problem in the first place?
i appreciate the replies. thank you very much to the both of you.
I have this problem too, I dropped the phone in its otterbox case at a significant height. I did what you guys said and I heard a clicking sound when I pressed the the area below the space bar. Sound was restored, but I noticed when I took off the otterbox case the phone loses sound unless I press hard.
The sound disappears when there is no pressure on the back of the phone, so when the battery cover is removed this problem is most noticeable. Now I would send this in for warranty, but I am in Canada and I had the phone shipped to a relative in Seattle, I doubt Dell will let me warraty this in Canada.
To save my self the long drive and hassle with dealing with Dell I would rather find a better solution. Im guessing the area where the speaker connects is loose. Is it possible if the screws came loose in that back area? Would loosening them and tightening them work. Or is something else wrong? Is there perhaps a tear down instruction manual for this phone? Can I fix it myself? Otherwise I have to leave the phone in its case for its whole life and I'd rather not do that...
Big thanks to the two helpful posts. Clicked thanks button twice for that
Anyhow, just wanted to mention that mine came loose just from plugging in and out the USB charger. The car charger has a springy cable and might be the culprit as I tag on it.
Which version did you get? Pcs or aws. Pldt uses pcs, right? My company has an office in manila and we were thinking about sending a few dvp out there.
Sent from my Venue Pro using XDA Windows Phone 7 App
I was having the same problem and tried the solution mentioned (pressing down hard) and it also restored the sound! I think this is a sign of a poor build quality.
I too was having the same issue. I had been without sound for the last week and only today, without doing anything in particular, the sound came back. I am not sure for how long though! I was going to hard reset the phone this weekend to see if it was the Mango update that caused the problem (it only happened after the update). I guess I will wait it out and see.
My DVP has the similar problem after 10 days. Actually it is not completely soundless. But the volume is too low to hear 10cm away from my ear. It may not be hardware failure. The problem is I lost my backup point at 7392 and I am in China. Any one can help me to restore to 7392?
leonardli said:
My DVP has the similar problem after 10 days. Actually it is not completely soundless. But the volume is too low to hear 10cm away from my ear. It may not be hardware failure. The problem is I lost my backup point at 7392 and I am in China. Any one can help me to restore to 7392?
Click to expand...
Click to collapse
You are out of luck...Backups are device specific
MJCS said:
You are out of luck...Backups are device specific
Click to expand...
Click to collapse
Sounds my DVP is dead. Getting it back to Dell may be the only solution. I am thinking of buying a second-hand palm pre while the DVP away from me.
Hi,
I'd like to thanks for the solution of pressing below the space bar. It worked for me. Strange problem... Thanks !!!
edmichel said:
Hi,I'd like to thanks for the solution of pressing below the space bar. It worked for me. Strange problem... Thanks !!!
Click to expand...
Click to collapse
a less physical solution is simply blow air into the microUSB port. keep doing it and the speaker will come back. if you have compressed air, a brief shot would do.
pressing corner helped me too, not sure for how long
Had a similar problem. If you tear down the DVP as if you are replacing the screen
Once you get the two halves separated, remove the keyboard. Below the keyboard is the "speaker" it has two small progs if memory serves if you take a small screwdriver and pry them up and reassemble all will work well .
The "pressing" solution (if it works) effectively bends the back of the cover and forces the contact.
I will try to post a teardown of the DVP with screen replacement (ALL THE WAY.. current video on Youtube stops before you have to replace the screen itself.. as it assumes you have the more complete part (with is no longer available, only the glass is now)
cdgoin said:
Had a similar problem. If you tear down the DVP as if you are replacing the screen
Once you get the two halves separated, remove the keyboard. Below the keyboard is the "speaker" it has two small progs if memory serves if you take a small screwdriver and pry them up and reassemble all will work well .
The "pressing" solution (if it works) effectively bends the back of the cover and forces the contact.
I will try to post a teardown of the DVP with screen replacement (ALL THE WAY.. current video on Youtube stops before you have to replace the screen itself.. as it assumes you have the more complete part (with is no longer available, only the glass is now)
Click to expand...
Click to collapse
You might not want to pry up the speaker pins too hard though as they're spring loaded but has a small clip stopper that restrains the pin from over bending the wrong way. If you get it pass the clip, you have to make sure to put the pin back into the loop clip. It'll be more clear when you have it in front of you.
I usually just clean the contacts (pins and board side) with a screw driver/sandpaper and it'll be all good.
And a teardown will always be awesome cdgoin :good: Peeps might want to seal the LCD to the glass part with a little glue gun glue too to avoid dust getting into the screen. I find sealing the top ear piece part does the trick (bottom part helps too).
This is a strange solution but works!
Shoot2ill said:
I had a similar problem before I received my replacement. Try removing the battery cover and pressing down on the back in the large area above the speakers. If it's a short (like mine was), pressing down might restore the connection to the speakers and give you sound. Load up the Zune hub and try playing a song to test it.
Click to expand...
Click to collapse
This worked with my Samsung Galaxy S (Mark I) too!
Thank you. After being without sound for months and wondering if I messed up the OS or needed a hardware fix ($$$) - this worked.

N7 screen issue + not recognized by PC

So I have an issue with a 2012 N7, warranty is long gone. I've tried all suggestions from billykxda's thread, but no luck thus far. I've also tried Google's official page on the topic as well.
I've left the device charging for many consecutive hours, both via AC power and USB, and I suspect my issue resides with the LCD screen. Also tried a hard battery pull. It's also important to note that I haven't undertaken any mods on the device at all, i.e. the bootloader is still locked and USB debugging is not enabled yet.
When I plug the device into my PC the Win7 driver notification bubble pops up, usually reporting either an Unknown Device or an "APX drivers not installed" message. I'm unable to get it to boot into Fastboot, Recovery, or Android OS. Plugging/unplugging the device via USB yields these driver messages over and over again, along with the Win7 sound notification, so the device isn't totally dead, but no amount of button combinations or 30-60+ second button holds are getting any response.
Has anyone else experienced these issues before? Do you think my device is totally dead?
AvidPhisherman said:
Has anyone else experienced these issues before?
Click to expand...
Click to collapse
Yes; I am also experiencing similar issues. Unfortunately, I have not reached a solution. I just replaced a broken screen for a friend. Once I got the screen in, I tried turning it on but didn't see anything happen. I began to research and thought I had the dead battery issue that most people get when leaving it unplugged for an extended period of time. I plugged it in using the wall adapter for a few hours, used the power+volume buttons and still didn't get any response. Finally, I decided to charge it with my PC. The PC recognized something was plugged in, installed drivers, and now I have a Nexus 7 in my connected devices list. While connected to my PC, I hold power+volume down and hear the USB disconnect, reconnect, and have an unrecognizable device attached. This leads me to believe that the Nexus 7 is working properly and the screen is not working. I have taken the entire device apart to re-seat all connections 3 different times and still cannot get it to work. I hope someone can shed some light on our issues!
Edit: I forgot to mention, I also tested the battery with a digital multimeter. It reads approximately 3.79 volts DC. I thought it may be important to state this in case the issue is battery related. I'm not certain what the correct value should be for it to work properly.
I am currently trying to diagnose this problem. Yesterday, I hopped on Craigslist and bought a working Nexus 7 for 50$. I am currently taking it apart to rob parts from it and figure out where the problem is. So far I have tested the battery. The battery reads approximately 3.78 volts DC so I can probably rule this out as my problem.
Also, I noticed something strange yesterday. I took the broken Nexus with me when I went to meet up with the man selling the used/working Nexus. While I was outside in very bright sunlight, I pushed the power button on the broken Nexus. I noticed that I could actually see the screen doing something. It was all fuzzy and had lines running every where, but you could in fact see it doing something. I think the replacement screen I received is bad, but I won't know until I start swapping parts.
AvidPhisherman, for now maybe try taking your Nexus out in very bright sunlight and see if you can see the screen do anything when you press the power button. Also, I'm not trying to hijack the thread. It seems that we have very similar issues. I hope to find something that fixes both of our problems.
Success.... kinda. I tried combining the broken Nexus 7 motherboard with the working Nexus 7 screen but it wouldn't fit since one is the 3G model, and the other is the Wifi only model. Next, I put everything back together on the broken N7, but this time I used the LCD ribbon cable from the good N7. Success!!! It powered up, and I can see the screen. My problem now, is that the screen is mostly unresponsive and acts like you are touching it in random spots, when you're not touching it at all. I'm taking it apart to re-seat the connections... again.
__redfox__ said:
Success.... kinda. I tried combining the broken Nexus 7 motherboard with the working Nexus 7 screen but it wouldn't fit since one is the 3G model, and the other is the Wifi only model. Next, I put everything back together on the broken N7, but this time I used the LCD ribbon cable from the good N7. Success!!! It powered up, and I can see the screen. My problem now, is that the screen is mostly unresponsive and acts like you are touching it in random spots, when you're not touching it at all. I'm taking it apart to re-seat the connections... again.
Click to expand...
Click to collapse
Hey redfox thanks for taking in interest in this! You're not hijacking the thread, your posts are very helpful. Good to know I'm not the only one experiencing these issues.
I'm just a hobbyist with an interest in fixing things, although I don't have much experience with DIY fixing. I didn't have a chance to try turning the screen on under direct sunlight, but yesterday I took both my non-working Nexus 7s (the first one I mentioned in my OP, the second one just has a bad/hollowed out USB port) in to a repair shop for a free diagnosis. I'm actually a business user, my company owns the tablets but I'm responsible for maintenance/tech troubleshooting.
Please keep me posted with updates as to how your progress is going. I'll post again once I get a report from the repair shop re: my issues.
Hi,
I have been having the same problem,
I bought my wife a used Nexus 7 and it worked just fine for almost a year then all of the sudden the screen would not function
there would be lines going through it but it remain dark.
thank you for researching the matter i will try to buy the part online and see if i can get it to work now!
if i understand it correctly there is no need for a new mother board but just a new LCD ribbon cable?
godnessy said:
Hi,
I have been having the same problem,
I bought my wife a used Nexus 7 and it worked just fine for almost a year then all of the sudden the screen would not function
there would be lines going through it but it remain dark.
thank you for researching the matter i will try to buy the part online and see if i can get it to work now!
if i understand it correctly there is no need for a new mother board but just a new LCD ribbon cable?
Click to expand...
Click to collapse
I cannot guarantee that it will fix your screen, but it is possible. When I had this one out in the sun, it did the same thing. The screen was super dark, and I could see crazy lines. Hopefully a new ribbon/cable will fix your problem. They are only a few dollars on Amazon.com
godnessy said:
Hi,
I have been having the same problem,
I bought my wife a used Nexus 7 and it worked just fine for almost a year then all of the sudden the screen would not function
there would be lines going through it but it remain dark.
thank you for researching the matter i will try to buy the part online and see if i can get it to work now!
if i understand it correctly there is no need for a new mother board but just a new LCD ribbon cable?
Click to expand...
Click to collapse
__redfox__ said:
I cannot guarantee that it will fix your screen, but it is possible. When I had this one out in the sun, it did the same thing. The screen was super dark, and I could see crazy lines. Hopefully a new ribbon/cable will fix your problem. They are only a few dollars on Amazon.com
Click to expand...
Click to collapse
Hello fellow users! Quick update, I finally heard back from the repair shop.
Bad news - they tried swapping out the screen, then the battery, USB charging port, display cables, etc. etc. and nothing worked. Their diagnosis is that the tablet has a fried motherboard, and they're unable to repair and/or replace it
Good news - it cost me nothing to receive this diagnosis
Hopefully the outlook is not so grim for your respective N7s. Just wanted to post an update as to what I learned from this whole experience.
Hi guys, Reporting in.
Toke a while but i got the part AND found the stupid device!
After ALOT of fiddling, taking apart and putting back again i found out that the problem was the battery!
it looks like it was on its last leg and that caused all the strange screen stuff.
I dont have another battery to replace it so instead i hooked it up straight to a USB cable and into the socket and it works just fine
thanks for the tips and hopefully this helps someone else!

A truck rolled over my ZenFone II - ZE551 ML [BACK/SOUND/CAMERA SEEM INTACT]

Hello peeps,
I had just recently got this phone, its been 2 months exact and yesterday this happened. It was upside down when it rolled over it (was on the road), I was surprised to know that its back merely seems damaged (see pictures to have better idea).
- Speaker seems to be working fine. (SIM working in it!)
- LED indicator is blinking too and working as it should.
- It turns on/off without any problem.
- The power and volume buttons are also working fine.
I had lock screen passcode on so can't access the data, but it connects to computer fine. I wonder if replacing the display and screen digitizer will be the only things I need to make it work.
PS : I had no screen protector/back case or anything on it.
EDIT 1 : Touch is still working. I just somehow like entered the emergency mode and I can hear the dial pad tones.
EDIT 2: Data accessed!!
Captain Danger said:
Hello peeps,
I had just recently got this phone, its been 2 months exact and yesterday this happened. It was upside down when it rolled over it (was on the road), I was surprised to know that its back merely seems damaged (see pictures to have better idea).
- Speaker seems to be working fine. (SIM working in it!)
- LED indicator is blinking too and working as it should.
- It turns on/off without any problem.
- The power and volume buttons are also working fine.
I had lock screen passcode on so can't access the data, but it connects to computer fine. I wonder if replacing the display and screen digitizer will be the only things I need to make it work.
PS : I had no screen protector/back case or anything on it.
Click to expand...
Click to collapse
cant imagine it is so rigid. should be able to change screen if there is no other damages
OMG seeing that broken screen hurts!
Solid indeed.
fiveman said:
cant imagine it is so rigid. should be able to change screen if there is no other damages
Click to expand...
Click to collapse
I just disassembled it, apart from one thing everything in there seems intact, it may require soldering.
analyticbastard said:
OMG seeing that broken screen hurts!
Solid indeed.
Click to expand...
Click to collapse
Cracks on my heart!
oouuchhhh... i think changing the digitizer and and front glass is all you need in the case.. wish you had a tampered glass..
smjunaid said:
oouuchhhh... i think changing the digitizer and and front glass is all you need in the case.. wish you had a tampered glass..
Click to expand...
Click to collapse
Don't think a tempered glass would've saved his phone from a truck lol. I'm impressed by how little damage it took actually
Please keep us informed if you find any damage other than the screen and back.
Wow sorry about that but also glad to see how it was able to withstand a beating like that :banghead:
Make a youtube video. It might go viral if you can show it still works ie: sound phone call. You might make enough money to buy a new phone.
Captain Danger said:
Hello peeps,
I had just recently got this phone, its been 2 months exact and yesterday this happened. It was upside down when it rolled over it (was on the road), I was surprised to know that its back merely seems damaged (see pictures to have better idea).
- Speaker seems to be working fine. (SIM working in it!)
- LED indicator is blinking too and working as it should.
- It turns on/off without any problem.
- The power and volume buttons are also working fine.
I had lock screen passcode on so can't access the data, but it connects to computer fine. I wonder if replacing the display and screen digitizer will be the only things I need to make it work.
PS : I had no screen protector/back case or anything on it.
Click to expand...
Click to collapse
If you had usb debugging enabled, you can completely remove the lockscreen and access your data. There is a reddit post detailing how to do it step by step. Please Google because I don't have a bookmark. I did this to my Z3 when i got damaged. If you didn't have USB debugging enabled, you'll have to find some hack to do that before attempting.
Also replacing the screen and maybe the digitizer (if damaged) should get your phone back up and running.
thedisturbedone said:
If you had usb debugging enabled, you can completely remove the lockscreen and access your data. There is a reddit post detailing how to do it step by step. Please Google because I don't have a bookmark. I did this to my Z3 when i got damaged. If you didn't have USB debugging enabled, you'll have to find some hack to do that before attempting.
Also replacing the screen and maybe the digitizer (if damaged) should get your phone back up and running.
Click to expand...
Click to collapse
Can you please help me find the exact tutorial? USB debugging wasn't enabled.
Captain Danger said:
Can you please help me find the exact tutorial? USB debugging wasn't enabled.
Click to expand...
Click to collapse
Hey if USB debugging was not enabled, you might have to find a way to do it. And I did try doing some Google search but couldn't come across anything! Really sorry but the thread was on Reddit and you should probably search for it there. I'm not sure of the exact keywords I used!
Touch is still working. I just somehow like entered the emergency mode and I can hear the dial pad tones. I can try entering the pattern now, but I don't remember if I had to like swipe after pressing the power button or double tapping the screen or it was just the code straight away after pressing the power button or tapping the screen, could someone please help me with the two options as how they work and also just send screenshot of the lock screen with pass code on so I have the idea about it and all?
EDIT : @thedisturbedone : I managed to pull the lock away as touch screen is working haha!
Is there anyway possible that I can use it via PC? Asus PC link requires the app running in background. Also anyway possible to backup the contacts now?
@ASUS_Khang : Have a look here.
Captain Danger said:
@ASUS_Khang : Have a look here.
Click to expand...
Click to collapse
Hey there, thanks for sharing...been away on Thanksgiving. You want to save your data? Hmm...good question. Here's what I would try to do:
- Contacts should be backed up in Google - so no worries there...you can access via. http://contacts.google.com I think
- Connect the phone to PC, Install ASUS PC Link. You should have the app running on the phone.
- I would then try to drag all the files you need to your computer,
- Or the other thing you can do is if the information is crucial....And I don't promote doing this, and this is not an official ASUS fix...because you will void your warranty..sooo anything issue that happens is on you and ASUS will not help you if something goes wrong...is to root your device, install Titanium Backup, and use that to save all your data (apps and everything) into Google Drive, or Dropbox. Then, you can restore that data back to your phone when it's fixed.
What about micro USB to HDMI and then follow on the big screen what you're doing?
@ASUS_Khang : I wanted to have your attention for the giveaway thing as my story is all posted here. Thanks for the input anyway.
G1-Amateur said:
What about micro USB to HDMI and then follow on the big screen what you're doing?
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I have recovered the data from the phone itself, the remaining things are notes/contacts which I can't do via connecting the phone to PC now and I had backed up contacts already so no worries.
Haven't read the whole thread, not sure what your plans are, but thought I'd share a recent experience.
My wife knocked her phone off a table at a restaurant a few weeks ago. Landed on the corner when it hit the tile floor. Screen shattered. Was still usable, but bits of glass were flaking off.
I ordered her a new screen & digitizer from amazon. Took about 3 weeks to show up. I replaced it using a plastic spudger tool I had from an old iPhone screen replacement kit, and some patience. The screen replacement kit I ordered came with some double sided tape to reseal everything. Took about 90 minutes to complete as I was taking my time. The replacement went flawlessly and you can't even tell her screen has been replaced. I'd recommend trying that before replacing the phone, unless you want to.
brianhill1980 said:
Haven't read the whole thread, not sure what your plans are, but thought I'd share a recent experience.
My wife knocked her phone off a table at a restaurant a few weeks ago. Landed on the corner when it hit the tile floor. Screen shattered. Was still usable, but bits of glass were flaking off.
I ordered her a new screen & digitizer from amazon. Took about 3 weeks to show up. I replaced it using a plastic spudger tool I had from an old iPhone screen replacement kit, and some patience. The screen replacement kit I ordered came with some double sided tape to reseal everything. Took about 90 minutes to complete as I was taking my time. The replacement went flawlessly and you can't even tell her screen has been replaced. I'd recommend trying that before replacing the phone, unless you want to.
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What were your keywords/title?
iPhone screen? Or something like that?
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