Database Users

My HTC Magic Stuck in RUU Screen after failed ROM upgrade

Applied the latest Rogers ROM...what a bad move...
Now my HTC Magic got stuck in RUU screen showing the following:
SAPPHIRE UNKNOWN 32A SHIP S-OFF H
HBOOT-1.76.0010 (SAPP50000)
CPLD-11
RADIO-6.35.10.18
Jan 14 2010, 00:14:58
RUU
I tried many ways to get rid of this screen but didn't work.
My phone original has the rogers 2.17.631.2 build, and I did a bad move to upgrade to Android 1.5.=( The RUU process flashed my HBOOT and RADIO, but as soon as it starts the "system" steps, the screen shows unzipping for over an hour and eventually failed. Now my phone will start up with the above screen only!! i can't get myphone startup in recovery mode or fastboot mode.
I tried re-run the RUU porgram on my PC and the tool still shows i have the old anroid build. Hence i know that i now have NEW HBOOT and RADIO but still the old Android build.
Is there a way for me to get out of this RUU screen? Any help is appreciated.
Is the security off (S-OFF) allows me to downgrade the SPL? If so, how can i do that given i can only boot my HTC Magic in this screen only.
One more side note, fastboot can detect the phone.
Urgently need help! Appreciated.

If you have constant security S-OFF, it accepts all ROMs and HBoot and RUU. Probably you have engineering Magic (not Hboot, the whole device)
1. Try this...
If fastboot can detect phone, so try flash Amon_RA Hero recovery http://forum.xda-developers.com/showthread.php?t=561124
fastboot flash recovery recovery.img
(recovery.img or other filename must be in folder with fastboot.exe)
Then start into recovery (Home + Power) and flash CursorSense
If you need original ROM (without root), so search forum for it
(it has been posted already). Just get rom1.zip (system.img, userdata.img and more...) and flash it (Saying again: official doesn't contain root)
2. Or try run another RUU

5[Strogino] said:
Oh... you have S_OFF after official upgrade, it isn't often to meet.
If fastboot can detect phone, so try flash Amon_RA Hero recovery
fastboot flash recovery recovery.img
(recovery.img or other filename must be in folder with fastboot.exe)
Then start into recovery (Home + Power) and flash CursorSense
If you need original ROM (without root), so search forum for it
(it has been posted already). Just get rom1.zip (system.img, userdata.img and more...) and flash it (Saying again: official doesn't contain root)
Click to expand...
Click to collapse
but the fastboot method requires engineering SPL, but my phone was upgraded to the perfected SPL. Shall I try the RA_Hero or RA_Sapphire ?

ngecw said:
but the fastboot method requires engineering SPL, but my phone was upgraded to the perfected SPL. Shall I try the RA_Hero or RA_Sapphire ?
Click to expand...
Click to collapse
Yes, common fastboot required to be engineering. But you have S-OFF now, so no checks.
use RA_Hero, cause you have radio 6.35.X.X

5[Strogino] said:
Yes, common fastboot required to be engineering. But you have S-OFF now, so no checks.
use RA_Hero, cause you have radio 6.35.X.X
Click to expand...
Click to collapse
Tried flashing the recovery.img (RA_Hero) but failed.
i typed fastboot flash recovery recovery.img [ renamed the file to recovery.img] but got the error...
sending 'recovery' <3362 KB>... OKAY
writing 'recovery'... FAILED <remote: image type not support>
Just to clarify more, the screen only shows "RUU USB" not "FASTBOOT" although fastboot can see my device... could that be the reason why it failed?
According to your 2nd suggestion, where can i find other RUU and how do i know which is the proper one?

ngecw said:
Applied the latest Rogers ROM...what a bad move...
Now my HTC Magic got stuch in RUU screen showing the following:
SAPPHIRE UNKNOWN 32A SHIP S-OFF H
HBOOT-1.76.0010 (SAPP50000)
CPLD-11
RADIO-6.35.10.18
Jan 14 2010, 00:14:58
RUU
I tried many ways to get rid of this screen but didn't work.
My phone original has the rogers 2.17.631.2 build, and I did a bad move to upgrade to Android 1.5.=( The RUU process flashed my HBOOT and RADIO, but as soon as it starts the "system" steps, the screen shows unzipping for over an hour and eventually failed. Now my phone will start up with the above screen only!! i can't get myphone startup in recovery mode or fastboot mode.
I tried re-run the RUU porgram on my PC and the tool still shows i have the old anroid build. Hence i know that i now have NEW HBOOT and RADIO but still the old Android build.
Is there a way for me to get out of this RUU screen? Any help is appreciated.
Is the security off (S-OFF) allows me to downgrade the SPL? If so, how can i do that given i can only boot my HTC Magic in this screen only.
One more side note, fastboot can detect the phone.
Urgently need help! Appreciated.
Click to expand...
Click to collapse
the rogers ROM is not working right. Too many crashes and so on .. so try this one
RUU_Sapphire_HTC_Europe_3.05.401.3_release_signed_NoDriver.exe
You can download it from HTC main site ...
Also, you have to keep in mind that you can RUU as many as you want. So do the procedure again and keep us posted if it's working. If not send me a PM and i'll resolve it step by step.
best of luck !

I have one Magic and it show in Bootloader :
PVT 32 S-OFF
1.76.0007 (SAPP*****).
Why the SAPP is SAPP*****? Is there something wrong?
Also, the device detected by fastboot is 1234567890... , not like other HTC Magic.
Now I get stuck with RUU Flash at 81% (Hong Kong RUU). --> When the device start to update system STEP. So the Magic now just show RUU, can connect by Fastboot but when use fastboot flash system or recovery, only can send to phone and write error.
Anybody help me to solve this?

ntphuong said:
I have one Magic and it show in Bootloader :
PVT 32 S-OFF
1.76.0007 (SAPP*****).
Why the SAPP is SAPP*****? Is there something wrong?
Also, the device detected by fastboot is 1234567890... , not like other HTC Magic.
Now I get stuck with RUU Flash at 81% (Hong Kong RUU). --> When the device start to update system STEP. So the Magic now just show RUU, can connect by Fastboot but when use fastboot flash system or recovery, only can send to phone and write error.
Anybody help me to solve this?
Click to expand...
Click to collapse
I do have the same problem with my RUU flash with the new Rogers RUU. Stuck at 81% when device starts updating at step[4] "system". Phone will show "unzipping" for over an hour and eventually failed with error code [155].
I tried the RUU_Sapphire_HTC_Europe_3.05.401.3_release_signed_ NoDriver.exe but still the same problem. Can anyone help here?

Did more investigation, and seems like both RUU ROMs i tried might not match the CID, hence the system ROM updating failed.
Now the question is, i am stuck in RUU and cannot use adb to check my CID now. How can i manually update the system ROM given i am in RUU mode only?
How can i manually update the HBOOT and RADIO if i am stuck in RUU screen? If the RUU program can automate the process in one click, is there program to allow me to update each individually? Note that i cannot get into fastboot mode.
Any advice? Thanks!

Help
ngecw said:
Did more investigation, and seems like both RUU ROMs i tried might not match the CID, hence the system ROM updating failed.
Now the question is, i am stuck in RUU and cannot use adb to check my CID now. How can i manually update the system ROM given i am in RUU mode only?
How can i manually update the HBOOT and RADIO if i am stuck in RUU screen? If the RUU program can automate the process in one click, is there program to allow me to update each individually? Note that i cannot get into fastboot mode.
Any advice? Thanks!
Click to expand...
Click to collapse
Same problem here. Can someone help?
Thanks in advance.

ntphuong said:
I have one Magic and it show in Bootloader :
PVT 32 S-OFF
1.76.0007 (SAPP*****).
Why the SAPP is SAPP*****? Is there something wrong?
Also, the device detected by fastboot is 1234567890... , not like other HTC Magic.
Now I get stuck with RUU Flash at 81% (Hong Kong RUU). --> When the device start to update system STEP. So the Magic now just show RUU, can connect by Fastboot but when use fastboot flash system or recovery, only can send to phone and write error.
Anybody help me to solve this?
Click to expand...
Click to collapse
I had a 32B G2,it was brikked at the first time when I ruu flash the rom(Sense official). G2 couldn't received any RUU rom.it would stop at 22%.
Today,when I ruu flash the rom（HTC_Europe_3.04.401.2）,I also found it stop at 81%.
SPL is updated to 1.76.0008 from 1.76.0007.
It seems much better than before. But it still could not accept the cmd "adb shell"
Hoping somebody could help us.

I used the following RUU after upgrading to sense RUU stopped at 81%
hxxp://suntharee.com/android/RUU_Sapphire_HTC_Asia_WWE_2.53.707.2_SEA_test_sign ed_NoDriver.exe
Here is another link, its the first RUU in this post:
hxxp://forum.xda-developers.com/showthread.php?t=548096
You will end up with an ENG SPL that allows you to flash what ever you want then.
I manually updated Radio and SPL and now using CursorSense ROM.
Obviously replace the "hxxp" with "http". Hope it helps at least some of you like it did for me.

Rugga said:
I used the following RUU after upgrading to sense RUU stopped at 81%
hxxp://suntharee.com/android/RUU_Sapphire_HTC_Asia_WWE_2.53.707.2_SEA_test_sign ed_NoDriver.exe
Here is another link, its the first RUU in this post:
hxxp://forum.xda-developers.com/showthread.php?t=548096
You will end up with an ENG SPL that allows you to flash what ever you want then.
I manually updated Radio and SPL and now using CursorSense ROM.
Obviously replace the "hxxp" with "http". Hope it helps at least some of you like it did for me.
Click to expand...
Click to collapse
I tried but already got stuck in the first step of unzipping system.img. Looks like this RUU will upgrade system first before HBOOT and RADIO, hence i am still stuck with Perfected SPL.
Given that my phone has security off (SOFF), is there way to downgrade my HBOOT?

I had the same problem when HK SenseUI appeared and I managed to pass the RUU screen with a gold-card. You will find tutorials in this forum.
Good luck!

vbucuroiu said:
I had the same problem when HK SenseUI appeared and I managed to pass the RUU screen with a gold-card. You will find tutorials in this forum.
Good luck!
Click to expand...
Click to collapse
Were you upgraded to the latest perfected SPL when the same problem happens? I had my goldcard configured properly, but everytime i run RUU, the process hang at 81%, which is the time when unzipping system.img happens.
I understanding the latest SPL is still yet hard to crack, but will my phone being S=OFF, can have some ways to get the system check bypassed?
Thanks!

Hi. I have the some problem. My magic stops at 81% (system - unzipping), or when i try with another RUU_.exe stops at 22% (system - unzipping).
S-ON.
Anyone can help us?
PS: Sorry for my english.

(
Nobody knows?

ONX said:
Nobody knows?
Click to expand...
Click to collapse
Same boat...

ONX said:
Hi. I have the some problem. My magic stops at 81% (system - unzipping), or when i try with another RUU_.exe stops at 22% (system - unzipping).
S-ON.
Anyone can help us?
PS: Sorry for my english.
Click to expand...
Click to collapse
What did you do??? 32B Magic not compatible with RUU Upgrades
What exactly do you have? You posted in one place - that you have 32B
But on picture you have 32A

I installing RUU_Sapphire_HTC_Europe_3.05.401.3_release_signed_NoDriver.exe
I make a goldcard for installing _HTC Magic_RUU_Sapphire_SMC_Voda_WWE_3.03.990.6_release_signed_NoDriver.exe (with this update can enter in fastboot and vol down + power) but stops when loading system.img
Sorry for my english.
Yes, i have 32B.
Before:
SAPPHIRE PVT 32B Ship S-ON H
HBOOT-1.33.0010 (SAPP10000)
CPLD 10
RADIO-3.22.20.17
Jun 2 2009 17.28.28
After:
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT-1.76.007 (SAPP10000)
CPLD-10
RADIO-6.35.07.29
Aug 4 2009, 19:43:30

[32A]HTC MAGIC SENSE ROM [HELP needed in flashing and rooting]

SAPPHIRE PVT 32A SHIP S-ON H
HBOOT-1.76.0007
CPLD-12
RADIO-6.35.07.29
Android 1.5
listed is my phone details. i have tried every single method found in the forum to root my phone or flash into a new rom but it just all doesnt work.
I have previously update the HTC ROM [HTC Sense] Version: 3.03.707.5 a few months back.
1. I have tried this link by using the rom1.zip copied from the temp when running the Official RUU Sapphire HTC Europe AT test signed. but it failed.. Wrong model CID i think..
*If you have ENG SPL 1.76.2007 you can simply unpack only rom.zip without new HBoot and radio and flash directly*
forum.xda-developers.com/showthread.php?t=625108
2. I have tried using using the rom1.zip copied from the temp when runing the RUU_Sapphire_HTC_Asia_WWE_3.03.707.5_R_SG_release_signed_NoDriver.exe but everything is same and the flashrec or fastboot method all failed..
2.1 I have tried using a flashrec and recover image to root my phone
but i received backup failed and was not able to flash the image too..
theunlockr.com/2009/08/29/how-to-root-the-htc-magic-in-one-click/
2.2 fastboot method when fastboot devices indicate the devices serial no. but when i try to fastboot recovery .. [failed : remote not allow is the error]
2.3 when i tried adb method.. it just failed too
I am lost and i hate the new sense rom i updated few months back.. before that i did flash the hero rom before i changed to the new sense rom..
i read some post saying that the new sense rom will block all ways to root or flash new room.. but some post said that with a gold card created, it will overcome that.
Please i have been reseting my phone for the whole week now.
Please guide me to the light.. Awaiting for some enlightenment~

Android install from scratch

Sorry for my Engish, but this isn't native language.
Hi, I have HTC Magic:
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT-1.76.0008 (SAPP10000)
CPLD-12
RADIO-6.35.16.19
My friend updated this phone with errors. Now I can run it only in RUU mode. PC found a phone and I can connect by fastboot and turn-off phone (by fastboot oem powerdown), but I can't load any recovery..
I tried official RUU installer, but there say that I must download other version.
I tried boot few recovery, but nothing happend when booting .
I tried also downgrade radio or SPL, but I need working device.
There is any solution to bring to life a phone or this is brick?

When you are running RUU, it will create log in c:\ruu_log
Post it to review errors
Sent from my A7-040 using Tapatalk

I have this log:
dl.dropbox.com/u/198217/ruu_log.html

numman said:
I have this log:
dl.dropbox.com/u/198217/ruu_log.html
Click to expand...
Click to collapse
Ok. According your log info...
- Your phone has label 3.54.631.3 ROM (but probably does not have system image with this rom)
- You tried to install ROM that has lower version than 3.54.631.3 (remote: 43 main version check fail)
- It is main problem if you have not canadian rogers phone
1. You need create goldcard (search on xda for manual)
2. With goldcard you can successfully install 3.54.631.3 RUU and your phone will work.
3. After that if you want custom you can get root (use SuperOneClick), flash custom recovery (AmonRa 1.6.2 patched by cursordroid or HTC Hero recovery), then flash hboot 1.76.2007 and custom ROM via recovery...
p.s. if you have additional questions, you can always write me in PM...

Finally Back to stock 100%

Hi Guys
Just I'd like to share with You my experiment to whom need it
as most of this Thread useres . I have a rooted M9+ with Custom rom in most its " CleanSlate"
after android "Marshmallow 6.0.1 update" released , and CleanSlate 1.2.3 ROM discontinued
i stucked without be able to get "Marshmallow 6.0.1 update"
i tried to update OTA file manualy ( If you like to get OTA file you can find it "data/data/com.htc.updater/files" if ur device roote) but i failed
also i tried to restore many Stock recovery Ver. to update OTA but i got errors every time
Any way lets start
If your Device S-OFF
1- first need to download any M9+ RUU Stock rom you want
i downloaded 0PK7IMG_HIAU_ML_TUHL_L50_SENSE70_HTC_Europe_1.08.4
or download what ever you want try this link
but you need to know that you have to change you CID number according to RUU
How I know the CID number from RUU ?!!!
extract the RUU file you find file name "android-info.txt" open it you find
HTML:
modelid: 0PK711000 cidnum: HTC__001 cidnum: HTC__J15 cidnum: HTC__M27 mainver: 1.08.707.4 aareport:1
btype:1
in this case u have 3 CID number you can choose any one of them
lets select "HTC__J15"
2- change your CID number
boot to your download mode
from CMD type
HTML:
fastboot oem writecid HTC__J15
fastboot reboot
3- Finally rename the Ruu file to "0PK7IMG" and put it in ur SD card
now . Reboot to download mode , Press VOL UP to start flash. , After the end of the process, select the "power" and run devices
Congratulation you have a stock Room
The problem these RUU link very old , so you will need to update many Ver. till u reach final update of "Marshmallow 6.0.1 update"
if some one have a new RUU links please share
and for the user which his device S-on
you have to check you CID number and select you suitable RUU rom

SD Not Mounted
Dear,
have HTC__J15, Bootloader Unlocked and S-On device and i download, copy and rename as you said and then went to Download Mode but its give me msg "SD Not Mounted"
you have any solution for that.
Best Regards,
Muhammad Waqas

iwaqas786 said:
Dear,
have HTC__J15, Bootloader Unlocked and S-On device and i download, copy and rename as you said and then went to Download Mode but its give me msg "SD Not Mounted"
you have any solution for that.
Best Regards,
Muhammad Waqas
Click to expand...
Click to collapse
Did you use this RUU ?
https://mega.nz/#!IRtz1A6b!EFsQgQyZ856OU7eEy7yvGuD5dS_4G8K-pI2grk8hrwg

Flash Via Downloadzip failed
Dear,
i use same file and i solve SD Not Mount problem and i use 8gb card and now its give me msg "Flash Via Downloadzip fail" three time.
Best Regards,
Muhammad Waqas

iwaqas786 said:
Dear,
i use same file and i solve SD Not Mount problem and i use 8gb card and now its give me msg "Flash Via Downloadzip fail" three time.
Best Regards,
Muhammad Waqas
Click to expand...
Click to collapse
send me your bootloader screenshot

I try to upload screen short but it's give error
HTC download mode
*** UNLOCKED ***
htc_hiau_ml_tuhl PVT S-ON
LK-1.01.0000
OpenDSP-UNKNOWN
OS-1.86.401.7
See 22 2015, 20:33:29(573107)
System Info
Show Barcode
Reboot to bootloader
Reboot to download mode
Reboot
Power down
________________________________________________
Boot loader detail
________________________________________________
*** Software status: Modified ***
*** UNLOCKED ***
HTC_HIAU_ML 128 SHIP S-ON
CID-HTC__J15
LK-1.01.0000 a552cd32
OS-1.86.401.7
________________________________________________
Thanks for your replying
Best Regards,
Muhammad waqas

u probably need to format your SD card to fat32 format

iwaqas786 said:
I try to upload screen short but it's give error
HTC download mode
*** UNLOCKED ***
htc_hiau_ml_tuhl PVT S-ON
LK-1.01.0000
OpenDSP-UNKNOWN
OS-1.86.401.7
See 22 2015, 20:33:29(573107)
System Info
Show Barcode
Reboot to bootloader
Reboot to download mode
Reboot
Power down
________________________________________________
Boot loader detail
________________________________________________
*** Software status: Modified ***
*** UNLOCKED ***
HTC_HIAU_ML 128 SHIP S-ON
CID-HTC__J15
LK-1.01.0000 a552cd32
OS-1.86.401.7
________________________________________________
Thanks for your replying
Best Regards,
Muhammad waqas
Click to expand...
Click to collapse
what is ur MID number it should be "0PK711000"
as mine on attached before change CID

Without S-OFF in BL (BL in S-ON): no change CID or downgrade ROM!
Odesláno pomocí Tapatalk

jirkab said:
Without S-OFF in BL (BL in S-ON): no change CID or downgrade ROM!
Odesláno pomocí Tapatalk
Click to expand...
Click to collapse
or install the correct stock firmware

Thank you! It worked!

hello could you help me please, i have de asia-tw version, i have the correct Cid and show me this error
"Failed: -2, 19: Fail to flash via downloadzip"

Xamako91 said:
hello could you help me please, i have de asia-tw version, i have the correct Cid and show me this error
"Failed: -2, 19: Fail to flash via downloadzip"
Click to expand...
Click to collapse
select the Proper RUU to your Rom

Im so sorry but can you help me please, my cellphone died , i dont know what i did :crying:
when i start my cellphone only show me the fastboot mode with reboot, reboot to boot-loader, boot to download mode, boot to recovery mode and power down
the technical service person told me that i was deleted the S.O. and he tried to repair it but he cant do it

Xamako91 said:
Im so sorry but can you help me please, my cellphone died , i dont know what i did :crying:
when i start my cellphone only show me the fastboot mode with reboot, reboot to boot-loader, boot to download mode, boot to recovery mode and power down
the technical service person told me that i was deleted the S.O. and he tried to repair it but he cant do it
Click to expand...
Click to collapse
No problem my friend
Just
1- first u should get know ur CID
2- download ur proper ruu to ur CID
3- install the ruu and u will get back ur system
Sent from my HTC 10 using Tapatalk

failed(remote:WRITE CID PERMISSION ERROR)
this pops up when i try to change my cid
please help !

vipuljad3 said:
failed(remote:WRITE CID PERMISSION ERROR)
this pops up when i try to change my cid
please help !
Click to expand...
Click to collapse
are you s-off ? if no you should be on s-off mode in order to change your cid number
otherwise you can't do that !
www.theroot.ninja/
if you want to get s-off remember you have to pay 25$

mh7 said:
select the Proper RUU to your Rom
Click to expand...
Click to collapse
im also having the same issue .. the pid is matching but its showing this error everytime !
please help

Does anyone have stock ruu for cid_622 supreme camera ?
Sent from my HTC One M9PLUS using Tapatalk

My phone is same as yours with same mid 0PK711000 and cid HTC__J15. I am currently on a cleanslate rom so if I flash the rom given above and keep upgrading I can get marshmallow?
And also wouldn't I need stock recovery for this? If so, please link it for me.

Help with M9+ bricked relocked s-ON

Hi guys,
I need some help. A few days ago I was trying to root my HTC One m9+ but something goes wrong, I deleted everything and now I cant repair what I did.
The download-mode screen says:
hTC download mode
*** RELOCKED ***
htc_hiau_ml_tuhl PVT S-ON
LK-1.01.0000
RADIO-UNKNOWN
OpenDSP-UNKNOWN
OS-2.27.401.1
Sep 14 2016, 16:36:10(809431)
And I don't know how to re-install the firmware again, somebody knows how can I recovery my phone? which RUU I need? If any of you knows how can I repair my phone or if there is a solution, I will be really grateful.
Thank you very much

https://forum.xda-developers.com/showpost.php?p=73246318&postcount=15
https://forum.xda-developers.com/showpost.php?p=61801034&postcount=8
To flash this on S-On, you must have your device Relocked (on S-Off you don't need to relock) and then in fastboot mode:
fastboot oem rebootRUU
fastboot flash zip rom.zip
fastboot flash zip rom.zip
fastboot reboot
Please be aware that you'll lose all data doing this.