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For those of us who ordered the Nexus One on the day it was released (January 5, 2010), we're coming up on one year, which is the period of the original warranty (see http://static.googleusercontent.com...e.com/en/us/googlephone/nexusone-warranty.pdf).
So, if you haven't unlocked your bootloader yet because you didn't want to void the warranty, you may as well do it on January 5th, because your warranty expires then anyway
LOL @ waiting a year to unlock your phone that is specifically distinguished by being unlocked.
Hey, my phone's bootloader is still unlocked you know.
HTC replaced my N1 under warranty, even though I unlocked the bootloader the day I got it. Why wait 1 year to unlock the phone's true potential?
inneyeseakay said:
HTC replaced my N1 under warranty, even though I unlocked the bootloader the day I got it. Why wait 1 year to unlock the phone's true potential?
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My bootloader is locked and I have access to the full potential of my phone...just 10 minutes longer; the time needed to input the adb commands
I'm not willing to unlock my bootloader since my warranty is for a year (bought mine in september this year) and it's covered by my carrier, not by HTC...they will totally refuse any phone that has been unlocked, but won't care if it has been rooted or so (they are too noob to notice anyways )
Time sure does fly when your having fun on XDA. Still able to do everything I need with it locked
I bought mine in May and originally unlocked the bootloader... I highly recommend NOT doing so.
For one, its pointless. You can root and install custom bootloaders/kernels/roms without unlocking the bootloader
Second, you can't go back.
Third, you'll have a huge ugly unlock icon on every boot-up.
Fourth, you can't go back.
Fifth, you'll have a huge ugly unlock icon on every boot-up.
Nuff said.
I did a warranty swap for mine and luckily got a replacement that I am keeping locked (bad headset jack btw).
There is no reason to go back, and the unlock icon looks fine. What a bunch if stupid ass excuses that make zero sense.
Actually I'm not keen on the padlock, and do get tempted to lock mine back up every so often. Functionality wins though.
Mine was shipped January 7th, so the end of my primary warranty is imminent too. And I got two warranty swaps out of it, too.
It turns out I have an extra year of coverage though - yay MBNA Platinum Plus card! But I will have to figure out what is the routine for making use of this coverage. I suspect that device swaps will be out of the question; I'd probably have to send it in for repair and then submit the bill to the insurer.
Another potential snag - I think that in the fine print, to invoke my extended warranty it has to be something that would have been covered under the original warranty. So if I were to unlock the bootloader, and the insurer were to ask HTC, they might get an answer that the original warranty didn't cover my situation.
Mine was unlocked on launch day the moment I got it
The unlock icon is far from ugly, it's a nerd badge of honor.
player911 said:
Third, you'll have a huge ugly unlock icon on every boot-up.
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Click to collapse
Wear it with pride!
Never unlocked it, and I never will. No reason for that.
YoMarK said:
Never unlocked it, and I never will. No reason for that.
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Click to collapse
Flashing unreleased versions of Android was a huge plus for me!
mortzz said:
Mine was unlocked on launch day the moment I got it
The unlock icon is far from ugly, it's a nerd badge of honor.
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+1 to that guy!
mortzz said:
Flashing unreleased versions of Android was a huge plus for me!
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Oh, if your bootloader isnt Unlocked, cant you flash unreleased versions of android, ie upcoming gingerbread?
If i unlocked mine now, would i have to wipe and reflash my current Rom?
I unlocked mine few days after buying mine in February. I just sent mine in a few weeks ago for dust under screen and got a replacement.
They won't reject the phones because they are unlocked. They will however, I believe; reject them if they are still rooted after you send them off to HTC repair center.
I do agree with not unlocking the phone since we have the one click root method.
Can anyone give me 5 reasons why unlocking the bootloader should be done? I rooted my phone and can do pretty much everything I think that is needed.
I'm interested to know what else is being missed out on (I'm not being sarcastic, I'm honestly interested!)
The most valid reason: safer flashing of the radio.
Sistum Id said:
They won't reject the phones because they are unlocked. They will however, I believe; reject them if they are still rooted after you send them off to HTC repair center.
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Click to collapse
Nope, I sent mine to HTC Repair Center with CM6.1 on it. They sent me a fresh replacement, no additional charges for unlocked bootloader/3rd party ROM/misc scratches/etc...
If I understand correctly we will void our warranty if we root our 32GB Moto X. The owners of the developers model is excempt to this rule. I believe from everything I have read that the software and hardware with these phones are identical. My question is how do you feel about not having the ability to root without losing warranty. I can see reasons both ways good and bad but color difference and a logo that says Developers Eddition should not change things for identical phones in my oppinion.
Interested in seeing what others think and maybe someone has asked Motorola about this?
If you root as long as you return to stock you're not voided for warranty service, it's unloving your boatloader that your talking about, if you unlock that then yes for sure it voids your warranty.
Sent from my XT1056 using xda app-developers app
charlie-n said:
If you root as long as you return to stock you're not voided for warranty service, it's unloving your boatloader that your talking about, if you unlock that then yes for sure it voids your warranty.
Sent from my XT1056 using xda app-developers app
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Thanks for that, I thought rooting was the problem. I guess I have always unlocked the bootloader and rooted my previous android devices in the same step and just didn't realize the differnce. So the people with developers phones can unlock their bootloaders but I can't. Do you know why Motorola would cover one and not the other?
Derbyman32 said:
Do you know why Motorola would cover one and not the other?
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Click to collapse
Motorola needs reason why DE more expensive:laugh:
Sorry for asking here, but do you know how to remove unlocked bootloader warning during start up (just have got e-mail with bootloader unlock code for DE, but worry about reselling it in future)
Vivjen said:
Motorola needs reason why DE more expensive:laugh:
Sorry for asking here, but do you know how to remove unlocked bootloader warning during start up (just have got e-mail with bootloader unlock code for DE, but worry about reselling it in future)
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Click to collapse
Simply flash a replacement logo.bin file from the themes section.
Screw Motorola. I am going to unlock mine. When is the last time you had to do a warranty claim on a phone? I wonder if unlocking also cancels the $85 protection plan for those who bought it?
-- Sent from my Moto X on Tapatalk Pro
Cubfan99 said:
Screw Motorola. I am going to unlock mine. When is the last time you had to do a warranty claim on a phone? I wonder if unlocking also cancels the $85 protection plan for those who bought it?
-- Sent from my Moto X on Tapatalk Pro
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Click to collapse
It does.
Sent from my iPad using Tapatalk
At this point I don't have a need to unlock and root. That said I will probably do it anyway. More than likely after the year warranty is up. For now I'm fine with it.
Sent from my Moto X via Tapatalk
If you have a hardware defect, not always root would mean your warranty 100% voided. I don't know about Motorola, but I had my HTC replaced without any issues before
I always test out the phone for a good week or so before unlocking. Just in case there are any problems.
But, as the previous poster said, unlocking shouldn't prevent them from fixing obvious hardware issues like broken speakers or something else that's a hardware failure.
Read their terms, if you unlock bootloader your warranty is void period. They warn you when you ask for the unlock code, the only exception is DE devices. You have to agree to their terms to get the code. I unlocked mine but it's a DE, I exchanged my custom T Mobile X for the DE during the first Cyber Monday deal.
Sent from my iPad using Tapatalk
Derbyman32 said:
Thanks for that, I thought rooting was the problem. I guess I have always unlocked the bootloader and rooted my previous android devices in the same step and just didn't realize the difference. So the people with developers phones can unlock their bootloaders but I can't. Do you know why Motorola would cover one and not the other?
Click to expand...
Click to collapse
Think about it this way:
Unlocking your bootloader means you can do all sorts of stuff with ur phone's firmware making it very easy to change the way it works and/or brick it and many people do.
Now if unlocking ur bootloader doesn't void ur warranty, then u would have the right to get support and/or get ur phone repaired under warranty in case u mess it up and/or get it bricked. Now put urself in Motorola's shoes, would you be willing to provide support for your customers because they decided to mess up their phone? No. Warranty only covers manufacturing defects, not defects caused by the user such as physically damaging the phone or unlocking the bootloader and messing with the phone's firmware. Unlocking your phone's bootloader will make it very easy to mess up ur phone making the number of people who would have a messed up phone high and Motorola would need more resources to be able to manage and provide support for such a high number of people.
Now in order to keep customers happy, they allowed Dev Edition owners to unlock their bootloader and keep their warranty as a compromise solution. Why? First of all, the Dev Edition is more expensive, which means the number of people that are going to buy it is going to be less. A lower number of people is easier to manage when having to repair or replace phones damaged because of an unlocked bootloader. Moreover, people who are likely to buy a Dev Edition phone would be experienced devs who are less likely to damage their phone because of an unlocked bootloader or who would know how to fix it if they damage it without having to bother Motorola customer support. Again, this narrows down the number to even less.
I hope this explains it, it's all about limiting the number of people who can claim a warranty because of unlocked bootloader to a manageable number.
mschumacher69 said:
First of all, the Dev Edition is more expensive,
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The 32GB Developer Edition phone is the exact same price as Moto Maker T-Mobile off contract 32GB, both are $549.99. It is ridiculous that Motorola threaten to void the warranty because the phone is a different color. The T-Mobile edition "off contract" phone has nothing to do with T-Mobile other than being able to get 1700 AWS. T-Mobile does not have anything to do with the sale of the phone and their website makes no mention of the Moto X anywhere.
sunnycheeba said:
The 32GB Developer Edition phone is the exact same price as Moto Maker T-Mobile off contract 32GB, both are $549.99. It is ridiculous that Motorola threaten to void the warranty because the phone is a different color. The T-Mobile edition "off contract" phone has nothing to do with T-Mobile other than being able to get 1700 AWS. T-Mobile does not have anything to do with the sale of the phone and their website makes no mention of the Moto X anywhere.
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Click to collapse
Again, it's all down to reducing the number of people that can unlock without voiding the warranty making it easier for them to manage it. It has nothing to do with the phone model or the color of its cover.
Even if they are the exact same phone with the exact same price and the only difference being the color of the cover, lacking color options makes it inconvenient for some people. This means that less people will buy it reducing the number of people who claim a warranty because of a problem related to unlocking the bootloader to a manageable one.
mschumacher69 said:
... It has nothing to do with ... the color of its cover.
...the only difference being the color of the cover, lacking color options makes it inconvenient for some people.
Click to expand...
Click to collapse
Seems like it's all about the color to me.
Thank you guys for all the feedback. I see the points for and against the idea. If I could pick I would rather have them do it like most Samsungs I have had. I was able to root and unlock, use the phone and then restore to original without Samsung ever interfering. I know that if my phone crashed while the bottloader was unlocked then it was on me but I always felt I could recover from most anything thrown at me with the help of xda and google search engines. The way Motorola wants to do it is just void your warranty for unlocking bootloader period. I would be willing to unlock and root if I could do it without Motorola's help and would take the chance that if I bricked it then that was on me.
Either way I love my Moto X and really do not feel the need to root like I did with Samsung and all the junk they install on the phones. Everything that came on the Moto X is fine with me but I did buy a no contract unsubsidized off contract phone so I feel that should give me some room to use my equipment the way I wish but still have a degree of protection from failed hardware that has nothing to do with rooting, should that ocur.
Derbyman32 said:
Thank you guys for all the feedback. I see the points for and against the idea. If I could pick I would rather have them do it like most Samsungs I have had. I was able to root and unlock, use the phone and then restore to original without Samsung ever interfering. I know that if my phone crashed while the bottloader was unlocked then it was on me but I always felt I could recover from most anything thrown at me with the help of xda and google search engines. The way Motorola wants to do it is just void your warranty for unlocking bootloader period. I would be willing to unlock and root if I could do it without Motorola's help and would take the chance that if I bricked it then that was on me.
Either way I love my Moto X and really do not feel the need to root like I did with Samsung and all the junk they install on the phones. Everything that came on the Moto X is fine with me but I did buy a no contract unsubsidized off contract phone so I feel that should give me some room to use my equipment the way I wish but still have a degree of protection from failed hardware that has nothing to do with rooting, should that ocur.
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Does Samsung allow unlocking their bootloaders officially?
I would really like to find someone who has successfully done a warranty claim on an unlocked motomaker XT1053. I returned mine after it was unlocked but that was a return, not a warranty claim. I'm on moto x no3 right now for various reasons. First I returned because it was the only way they would honor the price change since I ordered a few hours before the announcement of the cyber deals on that same day. They couldn't cancel building the phone after only a couple hours. They made it right with a coupon and allowed me to return it. I'm regretting saving that money because now its all headache. I got the same color, etc phone after for the cyber monday price... and it came with corrupt flash or something else hardware related. Phone would not successfully boot, even after flashing stock firmware. They did an advanced replacement and now I'm on device no. 3. Thought the phone was perfect, but they put a big nick right by the silver keys of the phone. They really are sloppy when they make these things. I called them and they put a note on my account that I could get a replacement at anytime... indefinitely because of that, but I'm sure it will be voided if I were to unlock the phone. I'm trying to just live with the blemish, but I'm OCD with my devices. Even exchanging to save money, I probably have spent at least $100 on cases and screen protectors.
Is there anyone out there that has successfully done a NON SOFTWARE related warranty claim on an unlocked non-dev (T-Mobile) Moto X?
Rhiannon224 said:
It does.
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I'm definitely going to re-read these terms. Insurance, in which I pay a deductible to replace the device, is not the same as a free replacement due to a factory defect. And if unlocking the bootloader negates my paid insurance... well that's a pretty dirty business practice. It also doesn't seem very enforceable, as I could just drop my phone from a very high distance and successfully file a claim... Let us double check the fine print.
sunnycheeba said:
Seems like it's all about the color to me.
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Click to collapse
That's racist!
I noticed that Motorola updated the language regarding the T-Mobile - no contract Moto X on the Moto Maker site yesterday. What just used to show the T-Mobile logo and "No Contract" when selecting a T-Mobile Moto X, now reads: "GSM Unlocked" in Large font with the T-Mobile logo reduced to a smaller type face. It also says: "Comes with T-Mobile SIM. Use with AT&T and T-Mobile 4G LTE, and Global HSPA"
In the updated Moto X FAQs, T-Mobile is not mentioned as a carrier, the phone is now simply referred to as the "GSM Unlocked" model.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/97692/action/auth
I hope this more un-carrier distinction will have Motorola reconsidering making the XT1053 'GSM Unlocked' model (formally known as the 'T-Mobile - No Contract' model) have the same warranty as the XT1053 Developer Edition, since there is no carrier involvement in either.
Also relating to 'no contract' Motorola phones was a comment made by Motorola CEO Dennis Woodside in his interview with MKBHD last week. When talking about the Cyber Monday sale, Dennis said: "...we learned alot. There's clearly demand for devices that are not tied to a contract, at prices that are reasonable, and I think were gonna listen hard to that, to what the consumer told us on Monday and on Wednesday....". Dennis later goes onto to mention that AT&T was just releasing new wireless plans which include "Bring Your Own Phone" discounts; this is probably the reason for the more generic "GSM Unlocked" moniker been given to the XT1053, since Motorola plan to now market this model to AT&T BYOP customers as well as T-Mobile.
https://www.youtube.com/watch?v=kpqBNn_BfKE&feature=player_detailpage&list=UUBJycsmduvYEL83R_U4JriQ#t=133
Hi,
My wife has a 1 month old X force, which developed a problem where everything on the screen was green.
So it's gone back into the uk service centre and the first thing they've said is that the phone is rooted?! and now they want over £200 for it to be repaired as the warranty is now void.
We got them to check on the system and apparently the phone was rooted on the day of activation.
Now, this phone is not rooted, my wife uses it, she doesn't want anything other than how the manufacturer intended.
It 100% hasn't been modified, rooted, unlocked etc yet motorola claim that the IMEI number on their servers, show the phone as 'rooted'.
Can anyone think of an explanation to this? It seems absolutely absurd a 1 month old phone bought new from motorola directly has an issue like this?
You mean bl unlocked, right? Reboot and check is it really unlocked. If not, maybe someone just entered IMEI of your phone by accident. You should not lose warranty if you did not really unlocked your phone. Another crazy idea is that seller unlocked it or you bought open box and previous owner unlocked it.
Sent from my XT1580
Thanks for the reply.
The warranty center have the phone right now so i can't check things myself.
They've turned round now and said they'll fix the phone free of charge - but they have not, yet, said if the warranty still stands or if the phone is still 'rooted' (their words, they haven't mentioned anything to do with the bl yet)
The phone was made with the moto maker on their website, then shipped from china so the seller unlocked theory is a lesser likely one imo
I'm not sure if I'm in the right forum for this but I don't know where else to go with it. Long story short, I bought this TMobile locked Samsung s7 edge from a local guy who said he bought it outright no contract. He didn't say it was s locked I assumed it was unlocked (yeah...I know) anyway I use a different cell phon carrier which I won't work. I've called tmobile 4x and they can't/won't unlock it but they t ok me the IMEI is good. But the guy will not contact me back about getting the phone unlocked...I think out my money and options. I was t old that it needs to be unlocked remotely not just a code I paid a site to try the code and they couldn't do it.
Any advice/help or experience with this kind of situation?
You can check here in case it was bought from samsung by original seller - https://forum.xda-developers.com/showthread.php?t=3592266
Sent from my SM-G935T using Tapatalk
The guy I bought it from said he bought it outright, no contract and when I contacted him about not being able to unlock it he said when he asked tmobile about it that could not find it in their system and I'd have to get it unlocked online. I've tried several sites already and no one does it remotely.
Try calling TMobile and they should unlock it right away. If they won't do it, you might need to contact the person who purchased the phone and tell them to give tmobile a call. Clean IMEI does not mean it is still carrier locked. It just means the phone isnt marked as lost/stolen. My S7 Edge won't unlock in the app even though I am already out of contract. After I called them, they did something in their system and instructed me to reboot then try again, and it unlocked in the unlock app directly. "Unlock Codes" DOES NOT work with tmobile s7 as you are required to do it in the app.
I wanna share my sad story with you.
10 days ago by my huge mistake I've flashed Oreo SOAK zips over 7.1.1 software (with February security patch, 26.118-22-2-17)... As a result of this my phone got hard bricked (not even able to boot into bootloader).
I've sent my Moto Z Play to warranty. Authorized Polish Moto Service Center (CTDI) replaced its motherboard for free (was this hard brick that HARD that Service Center did not notice my bootloader was previously unlocked? This is more than interesting actually, but nevermind).
Today I've got my phone back and I was happy with it only for first few moments: MOTO SERCICE CENTER HAS BLOCKED ABILITY TO UNLOCK BOOTLOADER ON PHONE!
I was more than angry...
I did many phone calls to Service Center, Motorola Poland, Motorola UK, Motorola US and they escalated my case in their organizations but as two polish Moto Consultants told me that this is how their procedures in such cases look like, so bootloader in my Moto Z Play has to be forever blocked.
Anyway, I'm still waiting for a response from Moto Global/Moto US. Hope they'll keep being pro-consumer, not pro-internal-procedures being sticked to weird policy rules.
I will post more informations here once I get it.
PS. If my post here saves even 1 device from hard bricking, I AM HAPPY. Be careful, guys.
Nice heads-up.
You should be happy you got your device repaired for free.
My advice would be to sell the phone and get a new one, they're quite cheap right now.
Sent from my XT1635-02 using Tapatalk
razorsbk said:
Nice heads-up.
You should be happy you got your device repaired for free.
My advice would be to sell the phone and get a new one, they're quite cheap right now.
Sent from my XT1635-02 using Tapatalk
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Click to collapse
I will sell it for sure once it's 100% sure my bootloader can not be unlocked.
Unfortunately... There is no Moto Z Play on any market here in Poland anymore. Only Moto Z2 Play.
Well I bought mine from Amazon Germany and I live in South East Europe. That shouldn't be a problem with you being so close to Amazon countries. Last time it was selling for 230 euros new.
Sent from my XT1635-02 using Tapatalk
So you voided the warranty, got a warranty replacement anyway, and now you're upset because they've prevented you from voiding the warranty again?
There's simply NO chance that you're not a millenial
Anyway, thank you for the warning. I've been wanting Oreo myself, but my Z is my primary phone so I can't risk borking it.
MrPib said:
So you voided the warranty, got a warranty replacement anyway, and now you're upset because they've prevented you from voiding the warranty again?
There's simply NO chance that you're not a millenial
Anyway, thank you for the warning. I've been wanting Oreo myself, but my Z is my primary phone so I can't risk borking it.
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Click to collapse
Well, phone with a blocked bootloader has the same value as hard bricked phone for me. Sounds stupid, but Android modding is my one of main hobbies since ~2010, so I simply does not feel comfortable using device with locked bootloader.
razorsbk said:
Well I bought mine from Amazon Germany and I live in South East Europe. That shouldn't be a problem with you being so close to Amazon countries. Last time it was selling for 230 euros new.
Sent from my XT1635-02 using Tapatalk
Click to expand...
Click to collapse
There are no new cheap MZP on amazon and ebay (both uk and germany). The cheapest new MZP is still more expensive than cheapest new Moto Z2 Play with JBL Soundmod. Choice is simple...
I completely understand, Raf. Just kidding around. Used to love flashing different ROMs when I had the time for such things.
(First one was XDAndroid on an HTC Touch Pro 2!)
I've had good luck with swappa.com in the US, and I see they have an EU marketplace.
Hope you score an unlocked one soon.
Lucky Guy
I recently had my device invalidated in software update in February, I sent the motorola and they did not cover the warranty, I do not know how much it will be for them to repair, since a new card and the value of a new phone, I'm waiting for it You were lucky they changed you.
I have the same problem and exactly the same answer of motorola.
Two devices (i think those are refurbished), and both with the "unlock data unavailable" message from bootloader.
Maybe sim unlocking can fix the data of bootloader and give a valid unlock code... i read that subsidy lock and partition that contain info about unlocking bootloader are related
GuzXT said:
I have the same problem and exactly the same answer of motorola.
Two devices (i think those are refurbished), and both with the "unlock data unavailable" message from bootloader.
Maybe sim unlocking can fix the data of bootloader and give a valid unlock code... i read that subsidy lock and partition that contain info about unlocking bootloader are related
Click to expand...
Click to collapse
But my case is kinda different. I get bootloader data for unlocking but Motorola unlock bootloader page does not recognize it.
I described my case here: https://forums.lenovo.com/t5/MOTOROLA-Android-Developer/Bootloader-Unlock-Problems/m-p/4035328#M8429
rafikowy said:
But my case is kinda different. I get bootloader data for unlocking but Motorola unlock bootloader page does not recognize it.
I described my case here: https://forums.lenovo.com/t5/MOTOROLA-Android-Developer/Bootloader-Unlock-Problems/m-p/4035328#M8429
Click to expand...
Click to collapse
Well, now i think that moto is blocked any software modifications in refurbished devices... Another difference is the cid number, these are cid0 while a new device, in my case, are cid50
They only said that my device need technical service, but don't support that modifications, so...
My story has a happy ending: Motorola has provided me a new unlock code for my bootloader. Big thumb up for you, Moto!
I was in a very similar situation; I bricked my device another way, but I pestered Motorola UK enough into giving me a refund for the phone. I've had enough of phones as large as the MZP, and I've now got an Honor 9.