Sounds problem - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

Happy new year ! I have my s6 edge plus and every four or five days all sounds stops !!! Music videos phone calls ....no sound !!! It came active again after wipe data/ factory reset !!! Any ideea ??? Thanks

Nobody knows if it's a software or hardware problem at least ???

I have a similar problem, I suspect that when you switch numerous times between normal sound and no sound mode or maybe when someone calls you when you are in no sound mods a bug occurs and the sound never comes back. For just restarting the device works.
Sadly, Samsung might never correct the bug since an update has just rolled on, and they are not going to publish Nougat any soon, so we will be far beyond the two years...

Related

[Q] Please help in solving this interesting and strange audio problem.

Hi Friends!
I am having a strange problem in my samsung galaxy s4 (Gt-i9500).
I was on stock 4.4.2. Unrooted. One day suddenly my Device is muted. Means no audio on music/video Player. No audio on notification. No touch sound. No screen lock sound. No sound on call. Caller can't hear me too. No sounds on headset too.
I tried reboot, reset, format, removed SD card, Flashed Stock firmware in Odin, Flashed Custom Roms but nothing worked.
Visited Samsung service centre . They tried flashing the firmware. Then said they need to change the motherbord. Because my Device is out of warranty they said it will cost me around Rs 7000/-. I don't want to spend that much because i know that this is not a hardware problem. How do i know that??
Now the intresting and strange part of the problem. Every time When i switch on my Device in morning sound works properly. Everything works including calls. There is a small lag in calling interfere. When i touch mute or Speaker phone there is a lag of 1 or 2 second in activation. Same while receiving calls. But Sounds works perfectly. For weeks . UNTIL i reboot or switch off. After reboot again same problem of no audio.
To solve this i have to switch off my Device for a whole night and switch it on in morning. Every time this works. In every ROM this works.. I wonder what is the reason behind the problem and solution.
Please help me to solve the problem Permanently .
try flashing another rom
ipois0n1 said:
try flashing another rom
Click to expand...
Click to collapse
He said that he flashed custom roms.
I don't really know what to say since it happens on different roms. That means it can't be a software problem. Unless it's cause by software unaffected by flashing other roms
You have clearly established that it is a hardware issue because you are getting consistent results in software across roms. Everyone else can state to you most highly elusive issues in roms are solved by clearing dalvik cache and factory reset and in extreme cases deleting user data from the recovery. That hasn't worked so it can't be a software issue. Your audio processor is even lagging as you say even when it is operating within its manufacturer specifications in a newly installed rom. Unless you can trace back what you could have changed unknowingly on a hardware level, trying to do it on a software level is futile, its not meant to be as complicated as your thought line makes it. Surely..... you took it to as Samsung Service Centre, unless you can prove that you ran hardware lab tests showing clearly that your individual audio hardware components aren't failing by showing that they are yielding manufacturer hardware specifications at every test, you are going round in circles.
Hardware failure occurs on 3 levels:-
1) Total instant failure with no temporary workarounds
2) Noise suppression failure (Introduction of noise)
3) Waning hardware performance.
Yours seems to fall in the 3rd option. The unfortunate bit is that the audio hardware processor is located on the larger board (motherboard) as a fused component and not on the easily replaceable flex daughter board below the speaker. Unfortunately you might end up forking out that Rs7k eventually. Samsung should have designed the phone in such a way that you don't need to replace the entire mobo for such an issue.
That's the detailed and informed explanation. I am impressed by your knowledge. Thanks for replying .

Nexus Bugs In Update 6.0.1

So when I bought my Nexus 6P I knew I was going to get the latest updates as soon as Google released them. I also expected to find minor bugs because we are getting updates much faster as well.
What I was not expecting is to both, bugs that make for a nearly unusable device and minor annoying ones. For my device the bugs that hit me hard are;
Max Volume Bluetooth Speaker Bug - Most bluetooth speakers are stuck in max volume mode and can't be turned down. Distorts the audio and creates a situation were you could blow out the speaker. Not all speakers are effected.
No LTE On Boot - Annoying to have but "fixable" by putting the device in Airplane mode. Otherwise no Data or SMS until you do and hope your phone doesn't reboot in you pocket while waiting for an important message.
No Phone Calls - You can't make or receive calls. As a result you can't check VM either. No amount of Airplane mode or rebooting will fix it. Neither will the phone service menu.
My concern here is that Google hasn't patched these bugs yet, even after releasing another update to 6.0.1 M. For now I'm fine with downgrading to 6.0.0M but I'm missing out on updates.
To add to insult any ROM build with the 6.0.1 source is effected by these bugs, so I can't even use most ROMs unless I find an older version.
I guess my main question here is this:
Is this normal? Does Google usually go so long without patching the bugs?
Seems really silly to have a phone, but not be allowed to make or receive calls at all and not be able to send SMS or email unless you do a few tricks first. It's a phone. Don't they test these things?
Disclaimer: I already know not all 6P or Nexus devices are effected. That does add to my confusion as they all should be the same exact device.
EDIT: I also wanted to add that when I got the device I could do all these things however even downgrading will no longer allow phone calls. Something is retaining.
Well that's weird mate. I'm on 6.0.1 and have none of these problems.
I was experiencing awful battery life after the latest update but clearing the cache has made a huge difference
Have you tried reaching out to Google? It would be helpful if you could share how you upgraded to 6.0.1? As mentioned above did you clear cache? The more info you can provide; the faster someone can help you.
The Bluetooth volume issue is the only one I have and only on one of my speakers. The others with fine.
Huh, ya 6.0.1 here too and none of these issues are present.

Nexus 4 major issues with no sound at all and no youtube

Nexus 4.
Android 5.1.1
Kernel version 3.4.0-perf-gdffc258
I have had this phone for over 2 years. For last 6 months it has given some problems.
I had an issue 3 months ago where it would stall at the welcome screen for Android.
Factory reset worked on this occasion.
NOW I have major issues with
1. No sound heard. (neither speaker nor headphones)
2. Using the volume key slows the systems right down and no effect on sound (i.e. still cant hear anything)
3. Whatsap call cant be placed or received (if i try it hangs the system)
4. Normal phone calls have the same issue but I can still hear sometimes and the mic also does work but interrupted and laggy.
5. Youtube open but does not play video or audio at all.
6. Spotify can play but no music is heard
7. Screen dims out at times totally
8. After reboot it gives error "Launcher is not responding" . I use the basic version no fancy launchers.
I HAVE tried clearing the cache and resetting to factory but nothing works at all !
Is this a hardware issue or software ? Any tips how to fix it. Thanks
Possible loose connection inside the phone? Was the phone ever dropped or exposed to moisture?
audit13 said:
Possible loose connection inside the phone? Was the phone ever dropped or exposed to moisture?
Click to expand...
Click to collapse
It has been dropped but not from a great distance and also it has a good case. It can be that there was some problems with moisture given there was incessant rain recently and I might have used it for a sec or so.
Would such a problem cause even the software to be slow or hang ? (like whatsapp, calling, youtube)
What do u suggest in this case ?
Did the problems appear shortly after the drop or after slight exposure to moisture?
I suggest removing the back of the phone and check the moisture sensors and look for residue on the circuit boards.
Before doing troubleshooting on the hardware, I would try a full flash back to pure stock lollipop and KitKat, to see if that solves the problem. If that is a no-go, then it would be time to inspect the hardware.
Thanks ! Could u please point me to as to how to get it back to pure stock Is. Thanks

Nougat update bug with smule app

I love the new update but it has made my experience with smule a living hell. It was working perfectly last night before the update then right after that's when I noticed issues with the app. Whenever I record the audio is skipping and stuttering and I am unable to record any songs. All of the other apps I have used have worked fine it's just this one app in particular that I am having an issue with. I tried uninstalling then reinstalling and the problem still persisted. I use this app often and i really hope I can fix it soon. I also tried clearing cache and data and that didn't work either. If anyone could help me i would really appreciate it thank you
You Aren't The Only One
I'm experiencing the same thing you are with Smule. Maybe it's compatibility changes after the update to Nougat. Smule needs to fix it asap
However, I feel it might take a awhile. It took them so long to get phones on sync with audio and now they have to start over. S8 Samsung users in the future will not be pleased if this is still a problem. Maybe we could find something in our settings that would help besides the application itself.
Here is some quick fix i found myself incidentally..
while recording if you realize the mic is not working, immidiately lock the screen then unlock it, the mic will be working after 2-3 second, sometime it takes to do another lock and unlock, then you can restart the song and mic will be working properly... this will continue for several song until th problem recur, then lock and unlock your phone again. for now this fix works for me

Audio problems with Nougat

Hi,
I recently updated my phone to Nougat 7.0 and have been having some problems.
1. When I am listening to music using Google Play Music and I lock or unlock my phone, the music sometimes skips for a moment. Not a big deal, but it's an annoyance.
2. This is the bigger problem - my loudspeaker sometimes doesn't work. I first noticed it yesterday because system sounds weren't playing, and also when I tried to play music through the loudspeaker, it was very quiet and tinny and barely audible. It seemed to fix itself once I toggled silent mode a few times. However, this morning, none of my alarms rang, it also didn't make any noise when calls / texts came in. Luckily the vibration managed to wake me up!
I'm pretty sure that it is a software problem as it started happening since upgrading to Nougat, and also I haven't dropped it or had it in water recently. I have not rooted my phone or anything, it is all stock. I've only had this phone for around 6 months. Wish I hadn't updated to Nougat now as Marshmallow was working perfectly! I have since rebooted the phone and it seems to be working fine for now...
Has anyone else had this problem? I have tried searching on xda and on Google and can't find anything. Perhaps I need to send this back for replacement?
First mistake: updated to nougat.
Second mistake: not rooted.
Try to revert back to mm and root to install some audio mods.
My S7 had the same problems with the loudspeaker sometimes it work for some hours without any problems but then the problem comes back. Samsung-Hotline told me the problem is new they didn't hear anything about that!
Factory-Reset
SIM-/SD-Card removed
notthing works for me.
I hope they will start the rollout of 7.1.2 without this problem
Odd. Are you guys on sd variants of the phone? I'm on exynos and had no issues with nougat.
Exynos
riso123 said:
Odd. Are you guys on sd variants of the phone? I'm on exynos and had no issues with nougat.
Click to expand...
Click to collapse
noop - see my screenshot -> EXYNOS!
hxxps://ibb.co/mRkykv

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