Coming from Samsung's line of phones…
While on a call, the screen would turn off while near your head, then back on as it sensed being pulled away. Same with the Axon 7.
If you wanted to disable the feature (at least for the remainder of that call), you could manually turn off the screen with the power button. That would cause it to say off till you hit the power button or ended the call. Not the same with Axon 7.
The Axon 7 will turn the screen back on as soon as it senses you have put it up to your head, then pulled away again.
This is driving me crazy and I want to find a way to either mimic Samsung behavior, or disable the proximity sensor completely.
Suggestions?
I'm having the same issue. The placement of the sensor sucks so it turns the screen off initially but a while later the screen turns on again and other buttons get pressed by my cheek.
Related
I got a question. When you're talking on the phone, does your screen goes off in 10 seconds, then 2 seconds later, the screen turns back on, then turns off in 10 seconds, and keeps going..
Cuz while I was talking on the phone using bluetooth, I just happen to noticed this and even using my finger to hide the proximity sensor, it does the same thing.
[EDIT] When I'm on a call and then hit the home button to get to the main screen (still on call), then it turns off like normal and it won't turn itself on. But for some reason, in the "Call Window" it just repeatedly goes off and on.. Hmmm
Problem 2: When I'm on a call, and have my phone in my pocket, when someone phones me, my leg would help me 'accept' the call. I did a test. When I'm on a call and block the proximity sensor, the screen locks up (which is fine) but when someone phones in (call waiting), the screen is accessible again even though the proximity server is still covered. This makes it so that it would still accidently accept the call when someone phones in while still in pocket.
Can anyone try it and see if it does it on your phone?
Yes mine does that. It sucks because frequently, I will hit the hang up button with my cheek. Annoying.
I hope they fix this asap...
its very annoying, mine does the same thing
hey everyone,
this is the first post on xda!(wow)
anyway, i got my fascinate at local verizon store on yesterday (9/11).
so far i love it.
I just wonder if i could turn off the screen while i am on the phone with someone.
When I was on the phone, I pushed power button to turn off the screen.
and it did go off, but in few seconds i went back on!
so i pushed the power button again to turn off the screen.
and it did turned off again but back on in few seconds.
is it impossible to keep the screen turned off for whole time?
thanks.
The screen should turn off when you put it next to your face, and turn on when you take it away, while on a call.
To check if your proximity censor is working, call your voice mail, and put your hand above where the ear piece is, and the screen will turn off, if it doesn't, then that would be a hardware fault and would require a replacement.
wow thankx frostman89
i read that the problem could be the screen protector so i removed it. still the same problem. as soon as i start a call, the display goes dark and cant be reactivated until the call has ended. i already reseted the phone. didnt help anything.
is the sensor dead?
Have you tried turning the screen on after you pick up?
of course i did but it doesnt work. or it just flashes randomly very fast after pressing the power button multiple times.
Do you have a screen protector on there? I had a Realook screen protector on there for a day and it kept happening. It covers the sensor so after you start the call, it goes dark immediately. Thought it was hardware problem until I remembered it was working fine before I put on a screen protector.
i removed the screen protector, as i said in my first post.
That's a common problem, its due to a bug in the proximity sensor.
Try keeping it away from your face for a few seconds and than pressing the power button to turn it on, if that doesn't work, than there is no real fix that I am aware of.
Sinfamy said:
That's a common problem, its due to a bug in the proximity sensor.
Try keeping it away from your face for a few seconds and than pressing the power button to turn it on, if that doesn't work, than there is no real fix that I am aware of.
Click to expand...
Click to collapse
well the thing is, i never put it near my face. i always hold it in my hand and dial/call.
It could also be a faulty proximity sensor. You can get apps the check the prox. sensor. See if they're picking it up correctly.
If it seems like it's not working, you could send it in for repair.
when you start a call the display is on and will turn off when you cover the top left, I enabled power button to hang up and it didn't come on when i moved it from my ear on a long call till I pressed the power button lol,
I will have to try with swipe to wake or another way to turn display on,
you rooted?
Since getting the lollipop update, I have noticed that the screen turns on when while I am holding it to my face during a call. It seems to be more sensitive, turns on too easily. Also related I think, is that because the display turns on, my fingers seem to hit the 'hang up' button now unintentionally. So I am talking, screen turns on, finger on side of case maybe barely touches screen... call hangs up.
Anyone else seeing this, any way to adjust this so it stays off until I remove it completely away from my face?
Hi all,
I'm currently having a regular problem with my Samsung Galaxy S7 Edge. When I make phone calls I seem to put people on hold on near enough every call. I'm assuming it must be my ear touching the button, but my ear doesn't come away from the handset.
Any ideas what might be causing this? Also, is there a way to move or remove the on hold button?
Thanks!
DJDrew said:
Hi all,
I'm currently having a regular problem with my Samsung Galaxy S7 Edge. When I make phone calls I seem to put people on hold on near enough every call. I'm assuming it must be my ear touching the button, but my ear doesn't come away from the handset.
Any ideas what might be causing this? Also, is there a way to move or remove the on hold button?
Thanks!
Click to expand...
Click to collapse
Yer, its how your holding the phone to your ear.
Look at the centre speaker (Where you place it on your ear)
To the left or right is the Light Sensor, When the phone is pressed against your face (i.e. on a phone call)
The Light that is hitting the sensor should be next to none, Meaning the display will turn off when the phone is on your ear.
If the display is not turning off, its possible the phone is not flat on your ear, Like your holding it away with your thumb, so there is just enough light to pass through to keep the display on.
And when the display is on, Your cheek, ear will touch and activate buttons
(Or in my case hang up on them :silly: )
dave7802 said:
Yer, its how your holding the phone to your ear.
Look at the centre speaker (Where you place it on your ear)
To the left or right is the Light Sensor, When the phone is pressed against your face (i.e. on a phone call)
The Light that is hitting the sensor should be next to none, Meaning the display will turn off when the phone is on your ear.
If the display is not turning off, its possible the phone is not flat on your ear, Like your holding it away with your thumb, so there is just enough light to pass through to keep the display on.
And when the display is on, Your cheek, ear will touch and activate buttons
(Or in my case hang up on them :silly: )
Click to expand...
Click to collapse
Yes I did think this was the cause but I have been making sure the phone is pushed right against my ear and it still seems to do it. Quite frustrating!
Okay, so try this.
have you two phones, or a number you can just call and let it connect to test.
Call the number, let the phone connect and place your hand over the Ear Speaker. Try and cover the sensor to the Left and Right (I cannot remember what side its on)
Does your screen go off?
Could be a fault in the sensor, As the screen does not detect its next to your ear its allowing key pressed
Unplug phone from charger (When on charge the screen does not turn off)
Make a call, and let the call connect,
place your finger to the left of the speaker (i just tested and have a video to show)
Your screen should go off