I ordered a Samsung Galaxy Note 4 (SM-N910T) last week on Ebay. It is a refurbished one sold by a seller named Cellfeee. On the first day it came with 0 percent. So I charged it with the generic non-fast charging charger it came with and it worked good until it suddenly turned off on 5 percent and I couldn't turn it on until I put the charger on. The next day I used another charger with a fast charger (not sure if the charger was broken) and it took 7 hours all night to charge but it strangely last for 10 hours and shut off at 20 percent. Is this a common issue? Should I send it back or order a replacement battery?
JulianH2001 said:
I ordered a Samsung Galaxy Note 4 (SM-N910T) last week on Ebay. It is a refurbished one sold by a seller named Cellfeee. On the first day it came with 0 percent. So I charged it with the generic non-fast charging charger it came with and it worked good until it suddenly turned off on 5 percent and I couldn't turn it on until I put the charger on. The next day I used another charger with a fast charger (not sure if the charger was broken) and it took 7 hours all night to charge but it strangely last for 10 hours and shut off at 20 percent. Is this a common issue? Should I send it back or order a replacement battery?
Click to expand...
Click to collapse
I have the same issue my phone n910t shutdowns at 20% and sometimes at 15% and phone won't turn on.but i can enter download mode and it remains on for hours
but when i plug in fast charger back it shows same 15% then why the hell it won't turn on ?
I think its nothing wrong with my phone not refurbished never rooted it definitely could be bad battery..
I have the same problem with my 2 year old Note 4 - bought a new battery but that didn't fix it. Phone usually shuts off at around 15-20% battery. However, when I connect the charger it shows 0%.
So, either there's another hardware fault which is misreading the battery level, or there's a problem with latest Android or Samsung app which is causing it.
RandyKaoss said:
I have the same problem with my 2 year old Note 4 - bought a new battery but that didn't fix it. Phone usually shuts off at around 15-20% battery. However, when I connect the charger it shows 0%.
So, either there's another hardware fault which is misreading the battery level, or there's a problem with latest Android or Samsung app which is causing it.
Click to expand...
Click to collapse
Try this
Dial*#0228# and press quick start at bottom of the screen and hit yes.
This will clear old battery calibration status.
Then turn off the phone and charge to 100% and reboot
And your new calibration status will create automatically.
I did this and now my phone is not shutting down at 15 or 20%.
Trex888 said:
Try this
Dial*#0228# and press quick start at bottom of the screen and hit yes.
This will clear old battery calibration status.
Then turn off the phone and charge to 100% and reboot
And your new calibration status will create automatically.
I did this and now my phone is not shutting down at 15 or 20%.
Click to expand...
Click to collapse
Cool, thanks - will give that a go tonight
Trex888 said:
Try this
Dial*#0228# and press quick start at bottom of the screen and hit yes.
This will clear old battery calibration status.
Then turn off the phone and charge to 100% and reboot
And your new calibration status will create automatically.
I did this and now my phone is not shutting down at 15 or 20%.
Click to expand...
Click to collapse
Hey trex.. i have the same problem phone shuts down at 15 to 10% but when it shuts down it goes to bootloop whenever you power on the phone it goes again to bootloop but once you connect the phone to the charger it boots just fine! I'm on stock rom not rooted, 8 month old phone. Did you noticed this behavior n your phone or it's just me .
Sent from my SM-N910G using Tapatalk
I tried that with 2 batteries. I have bought a now oem one and it's worse than the 2 years old one.
I have exactly the same problem as everyone else, the phone shuts down at 20-30-40% and sometimes even at 50%.
Edit: I was talking about the *#0228# method.
Sent from my SM-N910F using Tapatalk
Amar.B said:
Hey trex.. i have the same problem phone shuts down at 15 to 10% but when it shuts down it goes to bootloop whenever you power on the phone it goes again to bootloop but once you connect the phone to the charger it boots just fine! I'm on stock rom not rooted, 8 month old phone. Did you noticed this behavior n your phone or it's just me .
Sent from my SM-N910G using Tapatalk
Click to expand...
Click to collapse
I never face any bootloop issue. after i recalibrate bettery status its perfectly fine.but still sometimes when phone heats up a lot while gaming and it shutdown at 5 or 8%.
Maybe you flash a clean stock firmware and make factory reset after flash should fix this bootloop issue.
Trex888 said:
I never face any bootloop issue. after i recalibrate bettery status its perfectly fine.but still sometimes when phone heats up a lot while gaming and it shutdown at 5 or 8%.
Maybe you flash a clean stock firmware and make factory reset after flash should fix this bootloop issue.
Click to expand...
Click to collapse
Thanks for your reply, it isn't bootloop as i described but it fails to boot if the phone is not charged enough( it should be over 5 percent) it will go to Samsung logo the restarts again unless i connect the phone to the charger.. very strange behavior! This started to happen after November security update.. i was thinking to factory reset but i have too many apps and without TB i will suffer backing up all these data 😣.. if factory reset did not help i will send it back to Samsung service center and let them suffer 😈.. thanks for your help trex really appreciated.. cheers
Sent from my SM-N910G using Tapatalk
RandyKaoss said:
I have the same problem with my 2 year old Note 4 - bought a new battery but that didn't fix it. Phone usually shuts off at around 15-20% battery. However, when I connect the charger it shows 0%.
So, either there's another hardware fault which is misreading the battery level, or there's a problem with latest Android or Samsung app which is causing it.
Click to expand...
Click to collapse
It might be a software issue. The battery still lasts pretty long even though 20% is like 0%. So buying a new battery didn't help. Did you try a non-oem battery? if so, did it do the same?
Amar.B said:
Hey trex.. i have the same problem phone shuts down at 15 to 10% but when it shuts down it goes to bootloop whenever you power on the phone it goes again to bootloop but once you connect the phone to the charger it boots just fine! I'm on stock rom not rooted, 8 month old phone. Did you noticed this behavior n your phone or it's just me .
Sent from my SM-N910G using Tapatalk
Click to expand...
Click to collapse
It might be because your battery can't supply enough power. I had the same problem and brought it to Samsung, they said I only need to change the battery. And since I had another backup one, it was fine and decided to buy 2 more batteries just in case. No more problem so far.
uchihakurtz said:
It might be because your battery can't supply enough power. I had the same problem and brought it to Samsung, they said I only need to change the battery. And since I had another backup one, it was fine and decided to buy 2 more batteries just in case. No more problem so far.
Click to expand...
Click to collapse
I suppose its not come from the battery last time I already buy another battery but the same issued my phone shutdown at 20% ob Android 6.01, I roll back 5.1.1 everything ok with battery
Related
My girlfriend has a MS2, it is approx 5 weeks old.
It is as factory, she not interested in modding it.
Today, she took a call. Battery was at approx 60%, call lasted about 10min.
When she took the phone away from her ear, it powered off.
It has failed to restart.
We've left it connected to power for a few hours, we've left the battery out for a bit..
We've tried all the different versions of key presses + power on (camera+power, x+power, @+power, vol dn+power, etc, etc) but the phone simply does not respond to anything.
The only thing it will do is, the little light illuminates next to the micro-usb port when it's connected to power/pc.
Any suggestions as to what may have caused this?
Suggestions for a cure?
As stated, it is 5 weeks old, totally as it left the factory (unmodified/unmodded)
Not happy!
Don't like the idea of having to return it to HK (ebay vendor) for warranty, if it comes to that, think we'll get a refund and abandon Motorola. Pathetic.
TIA for any suggestions..
Did you try to remove battery for a while? That helped me in similar situation.
yes, we have tried that.. :-(
I had a similar problem last week! It really shocked me.
I connected the charger and left it connected. After about 5 hours it booted up again, but the battery was only at 5%.
After that I simply let it charge and finally the Milestone worked again. You might want to try another battery if it really doesn't charge or boot anymore.
w0ndersp00n said:
I had a similar problem last week! It really shocked me.
I connected the charger and left it connected. After about 5 hours it booted up again, but the battery was only at 5%.
After that I simply let it charge and finally the Milestone worked again. You might want to try another battery if it really doesn't charge or boot anymore.
Click to expand...
Click to collapse
It happened the same here. Just leaved it charging, when I least expected it booted up. Let it on the charger, if it doesn't fix, return to ebay.
Make sure you are using the wall socket charger. If my battery dies, USB won't charge the phone, at least not in a reasonable amount of time.
There might be a part on ur motherboard thats draining too much juice. I had the same problem on my phone though the battery depletion wasn't as significant as yours. Check with ur dealer and claim it from ur warranty. Its apparently a common problem with the milestone range
Sent from my MotoA953 using XDA App
Similar thing happened to mine one afternoon, after a quick play around I left it plugged into the charger for a few hrs and it eventually booted back up itself.
Hi forum .. I have a serious problem with Nexus 7
From today my tablet is on 0% battery charge with " uknown " description ... how I can do? I dont want to go to Asus Service!
hideto000 said:
Hi forum .. I have a serious problem with Nexus 7
From today my tablet is on 0% battery charge with " uknown " description ... how I can do? I dont want to go to Asus Service!
Click to expand...
Click to collapse
get into recovery and try a cache wipe to start. if that doesn't work, do a factory reset. have you backed up your apps or anything? doing a factory reset will wipe your data and you'll lose all apps, settings, everything, but it will take the tab back to "out-of-the-box" setup.
jsauder2 said:
get into recovery and try a cache wipe to start. if that doesn't work, do a factory reset. have you backed up your apps or anything? doing a factory reset will wipe your data and you'll lose all apps, settings, everything, but it will take the tab back to "out-of-the-box" setup.
Click to expand...
Click to collapse
yeah I've tried also with re-flashing the stock rom but the charge is also at 0% ... how I can do?
Are you charging USB or ac?
Sent from my Grouper
Sveke said:
Are you charging USB or ac?
Sent from my Grouper
Click to expand...
Click to collapse
Tried in AC and USB .. with the stock charger and a samsung charger... I am the only one with this problem? I dont know if is software or hardware problem
hideto000 said:
Tried in AC and USB .. with the stock charger and a samsung charger... I am the only one with this problem? I dont know if is software or hardware problem
Click to expand...
Click to collapse
What happened to cause this? Did you let it drain down to zero? Did it go from 50% to 0% at once?
More details please on what led you to this point.
Sent from my Grouper
Sveke said:
What happened to cause this? Did you let it drain down to zero? Did it go from 50% to 0% at once?
More details please on what led you to this point.
Sent from my Grouper
Click to expand...
Click to collapse
battery was at 13% ... tried to start the recovery mode ( I want to root the nexus ) Nothing happened... so I've tried to turn on tablet and..tadà! 0% battery...Now is turned on via usb cable,but it still 0% charge with " unknown " type of charge
hideto000 said:
battery was at 13% ... tried to start the recovery mode ( I want to root the nexus ) Nothing happened... so I've tried to turn on tablet and..tadà! 0% battery...Now is turned on via usb cable,but it still 0% charge with " unknown " type of charge
Click to expand...
Click to collapse
Plug into wall charger, turn tablet off, let it charge for an hour and see if it boots back up.
Not USB, to weak.
And......you really should know better then to root and do intensive tasks with 13% battery. Just saying.
Sent from my Grouper
Sveke said:
Plug into wall charger, turn tablet off, let it charge for an hour and see if it boots back up.
Not USB, to weak.
Sent from my Grouper
Click to expand...
Click to collapse
also tried! not 1 percent up from 3 hours
Hmmm....not sure what to say then. Sorry.
Sent from my Grouper
anyone have solved this problem ?
someone help me :/
Factory reset if you haven't tried that, leave to charge for a few hours, dunno how this happened
Sent from my Nexus 7 using xda app-developers app
warrant replacement. call where you got it(google play, asus, other) and get a replacement. its a known issue. i had my replaced last month(google play store) because it stopped charging. they didnt give me a hastle, and sent a replacement out fast.
Have the same problem, battery is working good but looks likes battery sensor malfunction, so system doesn't know battery status!.
Don't know what is the effect of that for the battery life!.
Tried every thing to fix that.
Any way, the only solution is RMA, already called Google, and they agreed for a replacement.
So, don't wait, you got 15 days since you got it for a replacement.
Sent from my Nexus 7 using Tapatalk HD
MAJED.y said:
Have the same problem, battery is working good but looks likes battery sensor malfunction, so system doesn't know battery status!.
Don't know what is the effect of that for the battery life!.
Tried every thing to fix that.
Any way, the only solution is RMA, already called Google, and they agreed for a replacement.
So, don't wait, you got 15 days since you got it for a replacement.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
I had this problem when I had the latest bootloader installed on my device, everytime I tried to charge it from (what it thought was) 0% the tablet would turn on and instantly turn off again because it had 0%.
I somehow managed to get it into fastboot and loaded the older bootloader (the one which won't let you into recovery without being connected to USB) and the tablet began to charge without turning itself on!
I left it to charge for about 2 hours, turned it on and it had enough juice in it to stay turned on and charge the rest of the way to 100%.
Not sure what the reason / cause of this was, my battery was at about 10% before it happened and it suddenly depleted to 0%!
Hope this helps!
Sent from my Nexus 4 using Tapatalk 2
StuMcBill said:
I had this problem when I had the latest bootloader installed on my device, everytime I tried to charge it from (what it thought was) 0% the tablet would turn on and instantly turn off again because it had 0%.
I somehow managed to get it into fastboot and loaded the older bootloader (the one which won't let you into recovery without being connected to USB) and the tablet began to charge without turning itself on!
I left it to charge for about 2 hours, turned it on and it had enough juice in it to stay turned on and charge the rest of the way to 100%.
Not sure what the reason / cause of this was, my battery was at about 10% before it happened and it suddenly depleted to 0%!
Hope this helps!
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
can you link the original bootloader you have used?
Factory reset just wipes data.. probably not his data
Sent from my Holiday using xda app-developers app
StuMcBill said:
I had this problem when I had the latest bootloader installed on my device, everytime I tried to charge it from (what it thought was) 0% the tablet would turn on and instantly turn off again because it had 0%.
I somehow managed to get it into fastboot and loaded the older bootloader (the one which won't let you into recovery without being connected to USB) and the tablet began to charge without turning itself on!
I left it to charge for about 2 hours, turned it on and it had enough juice in it to stay turned on and charge the rest of the way to 100%.
Not sure what the reason / cause of this was, my battery was at about 10% before it happened and it suddenly depleted to 0%!
Hope this helps!
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
my situation is different here, like this, I got my shipment at work, open the box, turned on the device, it's like 40%.
test it then put on the table for charge, take a look was in 98%..... after half hour it's 0% with on red battery icon.
Now sometimes battery work and I can see the "xx%", sometimes it stayed at 61% for 1 hour of use then jump to 42%!!
Sure something wrong with the battery sensor!.
This is a classic example what happens when people don't take the time to educate themselves on rooting their device. Anyone who owns a nexus device should know where to find factory images for both old and new firmware. And I always charge via USB and not AC. AC overheats my battery way too much. It can cause serious damage to your device.
Just saying
Hi, I've changed the screen of my phone 1 year ago, after that the battery started acting odd...
I tried the phone 6 month ago and at that time the battery was instantly dying after passing the 50% state.
Now, I can't even power on the device...
I tried to follow this video https://www.youtube.com/watch?v=oATx6fO35tg but it didnt change a thing.
I still have that flashing red light when I try to charge the phone...
So Is my phone dead? Or do I just need to change the battery?
Thanks
Red light happened to me this morning. Woke up the phone was 100% and it died. Turning it back on nothing. Volume down + power button it showed red light. Last week I was at 40% before it shut down and battery was completely depleted for some reason. Other steps I did today was volume up + power button for a minute then charging/and or turning it on. Volume down + power button while held plugging the power cable in. Left it charging for an hour or so. I ended up just buying a batter in the afternoon, hoping it'll fix the problems.
Really don't know what else to do.
b4bass said:
Hi, I've changed the screen of my phone 1 year ago, after that the battery started acting odd...
I tried the phone 6 month ago and at that time the battery was instantly dying after passing the 50% state.
Now, I can't even power on the device...
I tried to follow this video https://www.youtube.com/watch?v=oATx6fO35tg but it didnt change a thing.
I still have that flashing red light when I try to charge the phone...
So Is my phone dead? Or do I just need to change the battery?
Thanks
Click to expand...
Click to collapse
It's possible the cable got damaged when you switched everything over. A new battery might solve your problems. Just be careful with the cable ribbon.
I have the same problem the last few days.
I changed my screen about a month ago and the phone was working fine.
Now it instantly dies at random battery percentages and also goes nuts when I charge it, it might charge ok but it might not charge at all or show one minute 5% and the next 58% etc.
I actually remember dropping it a few days ago but I don't know if it has anything to do.
So what's the next move? should I buy a new battery or the problem is somewhere else?
I am also attaching a screenshot to see how crazy it goes in charging and battery drops.
I've bought a new battery for 15 bucks everything is well again
Sent from my A0001 using XDA Free mobile app
b4bass said:
I've bought a new battery for 15 bucks everything is well again
Sent from my A0001 using XDA Free mobile app
Click to expand...
Click to collapse
Where did you purchase your battery from? I bought one to fix my red light Nexus and while it now powers on, the battery was clearly used (sold as new) and it lasts maybe 5 hours in standby before dying completely.
hello,
I got Galaxy Note 3 (N9005) just two months back from Ebay. It was working perfectly since today morning I charged to 86% and unplugged it usually using 2.0 cable to charge the device but now its not powering UP, tried to unplug the battery , sim for several minutes but still the same issue
After plugging the charger again its vibrating every 3-4 seconds and showing battery with grey color and O written inside it after it a wrecked line showing at different points that's crossing the screen just like screen is damaged or OS is boot loop
Trying to power on while the charger is plugged it just show Samsung NOTE 3 screen and sometimes samsung logo gets load with blue LED continuously onn again the battery charging issue
youtube: chvRbwgT9n8 or U5B2By7fGII
but it does not show green battery any more
since its not starting up and only shows activity when its plugged in USB/Wall charger , unable to use it. is there any resolution on this most of the Note 3 users are complaining about the same issue
tried to boot it in recovery mode and restart the device from there but still no success
this issue is occurring for the last 3 hours and i am really annoyed how to resolve this issue
tried USB 3.0 as well with laptop but no success even after 30 minutes
if the battery is drained it should start with the charger plugged in but it isnt starting any more.
**Update
plugged on wall charger
started the mobile with Volume Up+ Power + Home key
erased to factory reset
wipe cache
rebooted
now its passing the samsung logo , annimation and then white Samsung Logo blinking with colors and after that again same battery showing
no custom rom installed on stock version i think its 4.2.2
Could be the battery.
Sent from my SM-G925F
Rosli59564 said:
Could be the battery.
Sent from my SM-G925F
Click to expand...
Click to collapse
Ok but battery was working fine and giving me a complete day with 24 wifi connectivity, emails and all the business apps. Can only purchase battery on Monday after since its public holidays
shrry8 said:
Ok but battery was working fine and giving me a complete day with 24 wifi connectivity, emails and all the business apps. Can only purchase battery on Monday after since its public holidays
Click to expand...
Click to collapse
Worth a try. My old note 1 used to operate normally but 1 morning it dead without any sign. Tried to power it on, just bootlooping. Though nowadays phone has far better battery quality but it doesn't means its' 100% perfect.
Sent from my SM-N920C
Rosli59564 said:
Worth a try. My old note 1 used to operate normally but 1 morning it dead without any sign. Tried to power it on, just bootlooping. Though nowadays phone has far better battery quality but it doesn't means its' 100% perfect.
Sent from my SM-N920C
Click to expand...
Click to collapse
It didn't worked out, same issue with a new battery set is not starting with Battery Power only starting up with charger plugged and giving the same battery sign
Still not sure whether its the Hardware or Software issue
shrry8 said:
It didn't worked out, same issue with a new battery set is not starting with Battery Power only starting up with charger plugged and giving the same battery sign
Click to expand...
Click to collapse
If you turn it off but with charger power on, is it got charged(based on the battery animation)?.
If it's charged you could try odin back the firmware but if battery is low, then don't as it could brick your phone if it dies during flashing.
Else try to clean the usb port and 3 pins at battery compartment.
Not sure whether this is hardware of software.
Even the switch could cause such problem.
Sent from my SM-G925F
Rosli59564 said:
If you turn it off but with charger power on, is it got charged(based on the battery animation)?.
If it's charged you could try odin back the firmware but if battery is low, then don't as it could brick your phone if it dies during flashing.
Else try to clean the usb port and 3 pins at battery compartment.
Not sure whether this is hardware of software.
Even the switch could cause such problem.
Sent from my SM-G925F
Click to expand...
Click to collapse
its just showing Grey Battery sign and vibrates every 3 seconds if push power button for around 7-10 seconds than samsung screen appear but that it same grey battery over and over again
not sure whether now my previous battery is dead or not
since after installed replacement battery its giving the same issue
sent for repair at a local service center, since out of warranty/ insurance
they are saying its unrepairable
The usb module on the phone is defective. Replace it.
But the phone is in dead state if not plugged in as the battery is showing 55% when installed on another set
I guess you're having this
http://forum.xda-developers.com/showthread.php?t=1996709
Sent from my SM-G925F
Rosli59564 said:
I guess you're having this
http://forum.xda-developers.com/showthread.php?t=1996709
Sent from my SM-G925F
Click to expand...
Click to collapse
Some what the same issue, cell phone is showing dead symptoms when not plugged in, not activity what so ever is done to start
but when its plugged in its giving Grey Battery Sign and vibration every 3 seconds
when its power on it does pass the Samsung animation but after that OS is not loaded
www.youtube.com/watch?v=U5B2By7fGII
**Update
It's for sure Hardware Issue, checked with different hardware persons and they all agree that its power IC issue that is why its displaying this behaviour
Also tried to load KitKat from Odin but Samsung Galaxy Note 3 logo flashes every 2 second after downloading is complete.
My phone's battery level is stuck at 35% and doesn't change on charging it over and over again. Left the phone charging last night and it was still charging at 35% in the morning. However if there's a drop below 35% level it shows on the screen but again charging the phone drains complete battery within a minute or two. The phone gets switched off and starts charging from 0. On switching it on sometimes it again starts draining the battery fast or stuck at some another battery level. Please help what should i do.
I tried reflashing rr rom freshly but it didn't solve the issue. Twrp recovery shows the same battery %.
Screen recorded as below.
https://youtu.be/ubYYBRl2HVU
Charger or phone faulty, either requires exchange under warranty, take it you are using cable and charger supplied with phone.
Do a factory reset just in case something has screwed up the OS, trying to charge with the phone switched off usually will confirm whether hardware or software problem, ie will not charge when off says its hardware.
Smeagal192 said:
Charger or phone faulty, either requires exchange under warranty, take it you are using cable and charger supplied with phone.
Do a factory reset just in case something has screwed up the OS, trying to charge with the phone switched off usually will confirm whether hardware or software problem, ie will not charge when off says its hardware.
Click to expand...
Click to collapse
I left the phone on charge last night in switch off mode but the battery level shows only 10% in the morning. Internally however it's charged 100% but the level is not showing correctly. Also since I've unlocked the bootloader, the device isn't under warranty.
what a weird battery behaviour!!
Whenever I start charging my phone using stock charger, it drains the battery within minutes instead of charging. Once the battery is completely drained out the battery starts charging from 0% and after a full night of being plugged into the charger it shows partially charged at different level when it's switched on even though it's full.
Is there no way to troubleshoot this or the right way to calibrate the battery?
22sumit said:
what a weird battery behaviour!!
Whenever I start charging my phone using stock charger, it drains the battery within minutes instead of charging. Once the battery is completely drained out the battery starts charging from 0% and after a full night of being plugged into the charger it shows partially charged at different level when it's switched on even though it's full.
Is there no way to troubleshoot this or the right way to calibrate the battery?
Click to expand...
Click to collapse
Follow this guide also valid all Moto devices out there.
https://motorola-global-en-uk.custh...a/moto-g4-g4-plus/topic/battery/battery-reset
PSP07 said:
Follow this guide also valid all Moto devices out there.
https://motorola-global-en-uk.custh...a/moto-g4-g4-plus/topic/battery/battery-reset
Click to expand...
Click to collapse
already tried this in vain. The battery % doesn't change while discharging and decreases very fast while charging.
22sumit said:
already tried this in vain. The battery % doesn't change while discharging and decreases very fast while charging.
Click to expand...
Click to collapse
Contact Moto Service Center hope they will sort out.... Best of luck
Although I think it's a coin toss if it will help, try another charger and a factory reset... Moto service will want you to do a factory reset before sending it in anyway.
PSP07 said:
Follow this guide also valid all Moto devices out there.
https://motorola-global-en-uk.custh...a/moto-g4-g4-plus/topic/battery/battery-reset
Click to expand...
Click to collapse
Thank you, I'll try this one.
PSP07 said:
Follow this guide also valid all Moto devices out there.
https://motorola-global-en-uk.custh...a/moto-g4-g4-plus/topic/battery/battery-reset
Click to expand...
Click to collapse
Tried, it didn't worked.
22sumit said:
My phone's battery level is stuck at 35% and doesn't change on charging it over and over again.
Click to expand...
Click to collapse
Almost the same with different battery percentage.
My G5 plus is under amazon warranty so I'm fine but I would like to know if there is a way to solve by myself and would like to know what the hell happend.
Have you solved this battery issue?
Thank you.
MezzaLuna said:
Tried, it didn't worked.
Almost the same with different battery percentage.
My G5 plus is under amazon warranty so I'm fine but I would like to know if there is a way to solve by myself and would like to know what the hell happend.
Have you solved this battery issue?
Thank you.
Click to expand...
Click to collapse
Not yet, only solution is getting the battery replaced. Now I've learnt to live with it, since the mobile needs to be restarted after every charge and the % gets stuck at some random value despite being fully charged.
22sumit said:
Not yet, only solution is getting the battery replaced. Now I've learnt to live with it, since the mobile needs to be restarted after every charge and the % gets stuck at some random value despite being fully charged.
Click to expand...
Click to collapse
I'll ask for replacement after Christmas holidays. Thank you very much.
I do also have the same problem. It just started a few days ago and sometimes I'd restart the phone and it will fix it and show the actual percentage been charged. But now that isn't fixing it anymore. However, as mentioned before the battery is actually being charged. So let's say it's stuck in 11% and I charge it for a few hours. Then I can use the phone for hours without going below 11%.. but how annoying when it gets there and all of a sudden you are running out of battery ?
Charging with original charger/cable. Do you guys think it might have to do with the turbopower feature?
Has anyone found a solution to this? I'm still under warranty for two more months. But it's always a pain to deal with warranty, you know no phone for a week or more... It would be nice if it can be fixed without going through warranty.