Database Users

Note 3 died while charging

Hi all, my note 3 just died in a strange way.
2 hours ago i it was working in the train. When i got home it was about 10%. Took it out once while smoking and put it back charging again. Half an hour ago i turned on the screen to see if i got any messages. Turned of the screen again. Half an hour later i wanted to check again, but the phone was off.
It wont turn on anymore. Tried my second battery, not working. Checked my usb cable, it was charging my external battery.
After this i plugged the phone in to charge again to see what would happen. I dont see any battery icon in the screen, the led is also not working. The battery feels cold. But the area around the camera is pretty hot. Still won't do nothing.
Has anyone any idea what this unexpected dead is about? Not rooted, not wet, not dropped, like i said, i was checking my messages half an hour ago while it was charging.

xdAinu said:
Hi all, my note 3 just died in a strange way.
2 hours ago i it was working in the train. When i got home it was about 10%. Took it out once while smoking and put it back charging again. Half an hour ago i turned on the screen to see if i got any messages. Turned of the screen again. Half an hour later i wanted to check again, but the phone was off.
It wont turn on anymore. Tried my second battery, not working. Checked my usb cable, it was charging my external battery.
After this i plugged the phone in to charge again to see what would happen. The battery feels cold. But the area around the camera is pretty hot. Still won't do nothing.
Has anyone any idea what this unexpected dead is about? Not rooted, not wet, not dropped, like i said, i was checking my messages half an hour ago while it was charging.
Click to expand...
Click to collapse
have you tried taking your phone into recovery mode (volume up+home+power)?

rusty-ragster said:
have you tried taking your phone into recovery mode (volume up+home+power)?
Click to expand...
Click to collapse
Yes, it is not reacting to anything. I thought maybe the power button is bricked, but that would not explain why it is not showing the battery logo and led light while charging.

xdAinu said:
Yes, it is not reacting to anything. I thought maybe the power button is bricked, but that would not explain why it is not showing the battery logo and led light while charging.
Click to expand...
Click to collapse
you might consider claiming your warranty

I will, just checking if this situation is familiar to anyone.

keep battery out while plug into pc and try going into recovery at same time or try pressing power on while battery out while stilled plugged into pc then if u see a screen plug battery back should charge leave 10 min then plug in wall
Press thanx if this helped

mygadgetgeek.com said:
keep battery out while plug into pc and try going into recovery at same time or try pressing power on while battery out while stilled plugged into pc then if u see a screen plug battery back should charge leave 10 min then plug in wall
Press thanx if this helped
Click to expand...
Click to collapse
Plugged usb cable into my laptop, took out battery, connected phone to cable, tried recovery and power, both not working. The upper area of the phone gets hot though. So the laptop is giving power to it i guess.

Think warranty mate sorry shouldn't be get hot
Sent from my SM-N9005 using XDA Premium HD app

mygadgetgeek.com said:
Think warranty mate sorry shouldn't be get hot
Sent from my SM-N9005 using XDA Premium HD app
Click to expand...
Click to collapse
Ok thanks, what a shame.
Any technical people who might have know what caused it? Could it be a power shortcut or some kind of malware in the background? It's a really stupid death.

Mine did this
Was only 2 weeks old.
Took it back to the shop, and got it replaced.
It wouldnt charge even with the phone off
Common fault with them

similar thing happened to my wifes s2 turned out to be the motherboard

I have visited a support center. They told me the battery was giving 4.2 Volt to the phone instead of 3.8 Volt. So the phone and the battery are both broke. He told me this doesn't happen often.

[Q] N4 doesnt turn on. Red Light blinks once.

Hello.
When I try to turn on my N4, I hold power button, and after about 10 seconds Red light blinks (just once, if it's connected to USB that 1 blink last for 3 seconds, if connected to wall, it's just quick 1 blink. If it not connected anywhere there is no action at all, it just stays dead, no blinks, nothing). Same if I try to go in bootloader by holding volume down+power.
This happened after I successfully installed CM12, with no errors. Then I rebooted my phone, and it just stayed black as it is now. Battery was around 25~30% that time, and phone was connected to USB.
Did I bricked my phone totally? I am now trying to charge it up already for 1 hour... but it nothing changes.
I have searched here for similar problems, but couldn't find solution...
Edit: Charging already for 10h+ , still same..
Edit2: I removed battery, reconnected after a while, still same problem.
So I tested it with multimeter, it says 2.6V, but fully charged must be 3.8V. Could this be a problem? I was charging it for whole night.
Edit3: I just got new battery . But it looks the same.. phone doesn't boot up.. same red light blinks once.. so.. its my phone is dead? I can't believe that...
When I connect to PC usb, there are unrecognized deviced called "QHSUSB_DLOAD".

easy fix
Hold down the power button and the volume down button at the same time until phone reboots. If you see the little android no need to worry just let go and wait for your device to reboot on its own. This is not a factory reset it's just like restarting your device. :good:

zelexon said:
Hold down the power button and the volume down button at the same time until phone reboots. If you see the little android no need to worry just let go and wait for your device to reboot on its own. This is not a factory reset it's just like restarting your device. :good:
Click to expand...
Click to collapse
I have tried that many times. Nothing. It's bootloader screen, but I can't get there. Nothing happens. If I keep holding volume down+power it just keep blinking once every ~10 seconds, same if I hold just power button. If phone is not connected to charger, there are no blinks at all.

I removed battery, reconnected after a while, still same problem.
So I tested it with multimeter, it says 2.6V, but fully charged must be 3.8V. Could this be a problem? I was charging it for whole night.

Cracken6 said:
I removed battery, reconnected after a while, still same problem.
So I tested it with multimeter, it says 2.6V, but fully charged must be 3.8V. Could this be a problem? I was charging it for whole night.
Click to expand...
Click to collapse
I had the same problem a year ago, I tried to remove the battery, charging all night, and other solutions that I found online and no one worked.
Finally I found here in XDA a user with the same problem and his solution was charger the phone with a wireless charger, a friend of mine has one and I put the phone to charge and after a few minutes the screen goes on and the phone was charged, then I press power button and the nexus run again.
Hope this works.
Sorry for my bad English, I'm from Spain.
Good luck.
(I bought a wireless charger in case it happen again)

I don't know anyone with wireless charger. I already ordered a new battery, and then I probably will get wireless charger also. Ty.
But this problem is very weird if you think so.. I think it happened because of many aspects together:
1) Battery was already below 30%
2) I pretty regularly charge phone with USB (won't do it again)
3) It was connected to PC USB in same time.
4) I installed CM12 ROM in same time
So main reason I think is USB, that I restarted phone while it was on pretty low battery and with USB connected.. phone restarted and got invalid voltages and couldn't even boot up or charge phone. I also found an article which says, minimum voltage, when phone battery has 0%, it's 3.0V, so I was below that.. it just screwed everything and battery died. Well, I am not sure for 100% that it's battery fault, but I hope so, I really love my N4 and still wanna use it for long time, I hope it's not dead phone, just a dead battery. Lets see! I will update this thread , when I get my new battery (less than month probably).
Sorry, my english is also not perfect. I am from Latvia.

I was playing when it happened to me. The phone was very very hot and the battery was around 70%. When I put in the wireless charged and I can reboot the phone the battery was at 65%, so it had charge but the phone won't boot.
I charge my phone almost every day, sometimes with AC, others with USB (plugging to PC) or wireless that depends of my needs
I hope you can fix it. Good luck.

Btw. Do you know if battery charges with wireless charger, if it's removed from the phone?

Don't think it does, since the receiving coils for wireless charging are located just behind the glass back.

Flipz77 said:
Don't think it does, since the receiving coils for wireless charging are located just behind the glass back.
Click to expand...
Click to collapse
The battery will charge with a NCF Charger
Major Issue Google
This "Nexus SOD" issue is showing up on many sites across the Internet. I have multiple "Nexus" devices including 2 Nexus 4, 1 Nexus 5, 2 "Nexus 7 2013". It suddenly started out of the blue with one of my Nexus 4 phones. Symptoms included rapid battery discharge. I am using Lollipop 5.1 on all devices. There are many claims as to the cause, Hardware Motherboard, Power Button etc. Others claim it is "Software Related" or App Related. The problem effects Nexus 4 and Nexus 5 phones. I have ordered a new motherboard for my nexus 4 device and see if that makes a difference.
This problem should warrant a "Major Android Lollipop Crisis Team" by Google to investigate the cause and let us know what it is and what Google is doing to solve the problem before moving to announce "Android M". This issue needs to brought up and actively pursued at the upcoming "Google I/O Conference" by the strong Android Developers Groups to press for "Formal Action"

charging method
Cracken6 said:
I have tried that many times. Nothing. It's bootloader screen, but I can't get there. Nothing happens. If I keep holding volume down+power it just keep blinking once every ~10 seconds, same if I hold just power button. If phone is not connected to charger, there are no blinks at all.
Click to expand...
Click to collapse
I had this problem a long time ago and my fix worked for me after doing a little research it seems like this is a case called battery total discharge. The fix was simply to charge your phone using the wall adapter that came with your phone (I still use my old apple cube wall thing) and to wait for the red light to appear then wait about ten minutes before trying to reboot.

I just got new battery . But it looks the same.. phone doesn't boot up.. same red light blinks once.. so.. its my phone is dead? I can't believe that...
When I connect to PC usb, there are unrecognized deviced called "QHSUSB_DLOAD".

Maybe this video will help you: Oh I´m not allowed to post links until now.
Just search for: - Nexus 4 "red light of death" fix - at youtube.
Hope it will help

AndRe5575 said:
Maybe this video will help you: Oh I´m not allowed to post links until now.
Just search for: - Nexus 4 "red light of death" fix - at youtube.
Hope it will help
Click to expand...
Click to collapse
I have checked all kind of videos there. Also that one. Most of these cases are related to battery, but it seems in my case it isn't. I just searched for QHSUSB_DLOAD unrecognized device, all posts says it means phone is bricked... But cmon, how? I installed CM12, successfully, without any errors, then just restarted phone, and its dead...

Cracken6 said:
I have checked all kind of videos there. Also that one. Most of these cases are related to battery, but it seems in my case it isn't. I just searched for QHSUSB_DLOAD unrecognized device, all posts says it means phone is bricked... But cmon, how? I installed CM12, successfully, without any errors, then just restarted phone, and its dead...
Click to expand...
Click to collapse
Did u try booting the phone without battery by connecting to wall charger and what about flashing stock ROM via PC
Also check that the power button works
This case should be solved

as9333 said:
Did u try booting the phone without battery by connecting to wall charger and what about flashing stock ROM via PC
Also check that the power button works
This case should be solved
Click to expand...
Click to collapse
Just tried booting without battery, and connecting to wall. Same - red light blinks once, after I hold Power button or Power+Volume down for about 15 seconds. If I keep buttons pressed, it just repeats every ~15 seconds.
Power buttons works fine.
After I checked that Device manager thing in google.. it looks very bad.. phone is dead.. probably need to change motherboard. I am just shocked, how this could happen... I didn't receive any errors during CM12 installation. Phone just instantly died after restart.

Note 4 annoying battery issues!

I ordered a Samsung Galaxy Note 4 (SM-N910T) last week on Ebay. It is a refurbished one sold by a seller named Cellfeee. On the first day it came with 0 percent. So I charged it with the generic non-fast charging charger it came with and it worked good until it suddenly turned off on 5 percent and I couldn't turn it on until I put the charger on. The next day I used another charger with a fast charger (not sure if the charger was broken) and it took 7 hours all night to charge but it strangely last for 10 hours and shut off at 20 percent. Is this a common issue? Should I send it back or order a replacement battery?

JulianH2001 said:
I ordered a Samsung Galaxy Note 4 (SM-N910T) last week on Ebay. It is a refurbished one sold by a seller named Cellfeee. On the first day it came with 0 percent. So I charged it with the generic non-fast charging charger it came with and it worked good until it suddenly turned off on 5 percent and I couldn't turn it on until I put the charger on. The next day I used another charger with a fast charger (not sure if the charger was broken) and it took 7 hours all night to charge but it strangely last for 10 hours and shut off at 20 percent. Is this a common issue? Should I send it back or order a replacement battery?
Click to expand...
Click to collapse
I have the same issue my phone n910t shutdowns at 20% and sometimes at 15% and phone won't turn on.but i can enter download mode and it remains on for hours
but when i plug in fast charger back it shows same 15% then why the hell it won't turn on ?
I think its nothing wrong with my phone not refurbished never rooted it definitely could be bad battery..

I have the same problem with my 2 year old Note 4 - bought a new battery but that didn't fix it. Phone usually shuts off at around 15-20% battery. However, when I connect the charger it shows 0%.
So, either there's another hardware fault which is misreading the battery level, or there's a problem with latest Android or Samsung app which is causing it.

RandyKaoss said:
I have the same problem with my 2 year old Note 4 - bought a new battery but that didn't fix it. Phone usually shuts off at around 15-20% battery. However, when I connect the charger it shows 0%.
So, either there's another hardware fault which is misreading the battery level, or there's a problem with latest Android or Samsung app which is causing it.
Click to expand...
Click to collapse
Try this
Dial*#0228# and press quick start at bottom of the screen and hit yes.
This will clear old battery calibration status.
Then turn off the phone and charge to 100% and reboot
And your new calibration status will create automatically.
I did this and now my phone is not shutting down at 15 or 20%.

Trex888 said:
Try this
Dial*#0228# and press quick start at bottom of the screen and hit yes.
This will clear old battery calibration status.
Then turn off the phone and charge to 100% and reboot
And your new calibration status will create automatically.
I did this and now my phone is not shutting down at 15 or 20%.
Click to expand...
Click to collapse
Cool, thanks - will give that a go tonight

Trex888 said:
Try this
Dial*#0228# and press quick start at bottom of the screen and hit yes.
This will clear old battery calibration status.
Then turn off the phone and charge to 100% and reboot
And your new calibration status will create automatically.
I did this and now my phone is not shutting down at 15 or 20%.
Click to expand...
Click to collapse
Hey trex.. i have the same problem phone shuts down at 15 to 10% but when it shuts down it goes to bootloop whenever you power on the phone it goes again to bootloop but once you connect the phone to the charger it boots just fine! I'm on stock rom not rooted, 8 month old phone. Did you noticed this behavior n your phone or it's just me .
Sent from my SM-N910G using Tapatalk

I tried that with 2 batteries. I have bought a now oem one and it's worse than the 2 years old one.
I have exactly the same problem as everyone else, the phone shuts down at 20-30-40% and sometimes even at 50%.
Edit: I was talking about the *#0228# method.
Sent from my SM-N910F using Tapatalk

Amar.B said:
Hey trex.. i have the same problem phone shuts down at 15 to 10% but when it shuts down it goes to bootloop whenever you power on the phone it goes again to bootloop but once you connect the phone to the charger it boots just fine! I'm on stock rom not rooted, 8 month old phone. Did you noticed this behavior n your phone or it's just me .
Sent from my SM-N910G using Tapatalk
Click to expand...
Click to collapse
I never face any bootloop issue. after i recalibrate bettery status its perfectly fine.but still sometimes when phone heats up a lot while gaming and it shutdown at 5 or 8%.
Maybe you flash a clean stock firmware and make factory reset after flash should fix this bootloop issue.

Trex888 said:
I never face any bootloop issue. after i recalibrate bettery status its perfectly fine.but still sometimes when phone heats up a lot while gaming and it shutdown at 5 or 8%.
Maybe you flash a clean stock firmware and make factory reset after flash should fix this bootloop issue.
Click to expand...
Click to collapse
Thanks for your reply, it isn't bootloop as i described but it fails to boot if the phone is not charged enough( it should be over 5 percent) it will go to Samsung logo the restarts again unless i connect the phone to the charger.. very strange behavior! This started to happen after November security update.. i was thinking to factory reset but i have too many apps and without TB i will suffer backing up all these data 😣.. if factory reset did not help i will send it back to Samsung service center and let them suffer 😈.. thanks for your help trex really appreciated.. cheers
Sent from my SM-N910G using Tapatalk

RandyKaoss said:
I have the same problem with my 2 year old Note 4 - bought a new battery but that didn't fix it. Phone usually shuts off at around 15-20% battery. However, when I connect the charger it shows 0%.
So, either there's another hardware fault which is misreading the battery level, or there's a problem with latest Android or Samsung app which is causing it.
Click to expand...
Click to collapse
It might be a software issue. The battery still lasts pretty long even though 20% is like 0%. So buying a new battery didn't help. Did you try a non-oem battery? if so, did it do the same?

Amar.B said:
Hey trex.. i have the same problem phone shuts down at 15 to 10% but when it shuts down it goes to bootloop whenever you power on the phone it goes again to bootloop but once you connect the phone to the charger it boots just fine! I'm on stock rom not rooted, 8 month old phone. Did you noticed this behavior n your phone or it's just me .
Sent from my SM-N910G using Tapatalk
Click to expand...
Click to collapse
It might be because your battery can't supply enough power. I had the same problem and brought it to Samsung, they said I only need to change the battery. And since I had another backup one, it was fine and decided to buy 2 more batteries just in case. No more problem so far.

uchihakurtz said:
It might be because your battery can't supply enough power. I had the same problem and brought it to Samsung, they said I only need to change the battery. And since I had another backup one, it was fine and decided to buy 2 more batteries just in case. No more problem so far.
Click to expand...
Click to collapse
I suppose its not come from the battery last time I already buy another battery but the same issued my phone shutdown at 20% ob Android 6.01, I roll back 5.1.1 everything ok with battery

Note 4 total shutdown. Any possible reasons?

We all know that since the stock marshmallow update everything has gone mad with the note 4.
My situation was when I was going home i had 52% battery and it kept discharging so fast that around 20% it just turned off.
After i got home for about 2 hrs, i tried charging the phone and it wasnt charging and was not turning on. No vibrations no anything.
So i decided to borrow a friend's note 4 to use its battery on my device, thinking that my battery was just damaged. But again it did not power on.
Tried connecting the phone to adb after pressing long to the power button and still cannot be detected.
Is this bricking due to the marshmallow update? And if so, how do you fix this problem?

trevourlance27 said:
We all know that since the stock marshmallow update everything has gone mad with the note 4.
My situation was when I was going home i had 52% battery and it kept discharging so fast that around 20% it just turned off.
After i got home for about 2 hrs, i tried charging the phone and it wasnt charging and was not turning on. No vibrations no anything.
So i decided to borrow a friend's note 4 to use its battery on my device, thinking that my battery was just damaged. But again it did not power on.
Tried connecting the phone to adb after pressing long to the power button and still cannot be detected.
Is this bricking due to the marshmallow update? And if so, how do you fix this problem?
Click to expand...
Click to collapse
Does it boot to download mode?

I'd take your device to a Samsung Service Center and let them take a look at it.

trevourlance27 said:
We all know that since the stock marshmallow update everything has gone mad with the note 4.
My situation was when I was going home i had 52% battery and it kept discharging so fast that around 20% it just turned off.
After i got home for about 2 hrs, i tried charging the phone and it wasnt charging and was not turning on. No vibrations no anything.
So i decided to borrow a friend's note 4 to use its battery on my device, thinking that my battery was just damaged. But again it did not power on.
Tried connecting the phone to adb after pressing long to the power button and still cannot be detected.
Is this bricking due to the marshmallow update? And if so, how do you fix this problem?
Click to expand...
Click to collapse
Have a look under the thread "Note keeps freezing and restarting" there's a lot of information there! I am using the app mentioned on the "partial wake lock" option and so far it seems to be OK!

S7 Edge isn't turning on

Hello.
So, I recently updated my phone 2 days ago for the first time after 2017, and the battery ran out while it was updating, and then it was boot looping and kept getting stuck at 28%.
I decided to reinstall the os on it (I installed the official rom that the phone came with). At first, everything seemed normal until I plugged it and after a while, the led indicator was showing that it was still charging but after I unplugged it from the charger, the light was still on and the screen was completely black and unresponsive.
After a while, the light shut off and after that, it never came on. I tried everything to get it on again: tried hard rebooting, trying to get into recovery, charging with different types of cables and with wireless charging also, basically every combination that came to mind. When I used the wireless charger, it showed that it was charging, but no signs of life on the phone. Samsung support wasn't that much of a help either, they only asked if I used a cable that worked on it and if the phone was water damaged or had any cracks.
Any help will be appreciated!!!

bump

How did you reinstall the OS?

Knockout Newbie said:
How did you reinstall the OS?
Click to expand...
Click to collapse
by putting the phone into download mode

Connect usb (not charger) hold vol- + home + power, release power after 5 sec n continue holding vol- + home . If download mode appears flash phone with same csc firmware. If no downlooad mode probably battery or emmc fault.

engage4 said:
Connect usb (not charger) hold vol- + home + power, release power after 5 sec n continue holding vol- + home . If download mode appears flash phone with same csc firmware. If no downlooad mode probably battery or emmc fault.
Click to expand...
Click to collapse
Yeah nothing really appeared. So I'm guessing its emmc fault?

Or battery

engage4 said:
Or battery
Click to expand...
Click to collapse
i mean the battery was working normally when i used it last time

If its an emmc failed qualcomm cpu S7e , pc will detect as qualcomm 9008 port.

For battery you need to manually check battery voltage.

bump

engage4 said:
For battery you need to manually check battery voltage.
Click to expand...
Click to collapse
i don't have the voltage checker thing sadly

watomaigad said:
Hello.
So, I recently updated my phone 2 days ago for the first time after 2017, and the battery ran out while it was updating, and then it was boot looping and kept getting stuck at 28%.
I decided to reinstall the os on it (I installed the official rom that the phone came with). At first, everything seemed normal until I plugged it and after a while, the led indicator was showing that it was still charging but after I unplugged it from the charger, the light was still on and the screen was completely black and unresponsive.
After a while, the light shut off and after that, it never came on. I tried everything to get it on again: tried hard rebooting, trying to get into recovery, charging with different types of cables and with wireless charging also, basically every combination that came to mind. When I used the wireless charger, it showed that it was charging, but no signs of life on the phone. Samsung support wasn't that much of a help either, they only asked if I used a cable that worked on it and if the phone was water damaged or had any cracks.
Any help will be appreciated!!!
Click to expand...
Click to collapse
This same thing happened with my s7 edge 3-4 months ago.... i was installing some apps from play store... as usual the device was high at temperature..it turned off... for next a couple of days it was only rebooting when it was very pleasent at temperature... and sudden shutting down within minutes.. the last time it did not turn on but the blue light was on for 4-5 days until it decharged... when the battery fully drained it never accepted charging or turned on yet... i miss my s7 egde... i had many useful data saved in it.. i lost everything..
I know it was the cpu failure...

vikasonxda said:
This same thing happened with my s7 edge 3-4 months ago.... i was installing some apps from play store... as usual the device was high at temperature..it turned off... for next a couple of days it was only rebooting when it was very pleasent at temperature... and sudden shutting down within mimutes.. the last time it did not turn on but the blue light was on for 4 5 days until it decharged... when the battery fully drained it never accepted charging or turned on yet... i miss my s7 egde... i had many useful data saved in it.. i lost everything..
I know it was the cpu failure...
Click to expand...
Click to collapse
that sucks, i think mine also died because i was using the wireless charger and it might overheated or something? i'm not too sure but yeah

bump

watomaigad said:
that sucks, i think mine also died because i was using the wireless charger and it might overheated or something? i'm not too sure but yeah
Click to expand...
Click to collapse
Yes it is dead I guess.....

vikasonxda said:
This same thing happened with my s7 edge 3-4 months ago.... i was installing some apps from play store... as usual the device was high at temperature..it turned off... for next a couple of days it was only rebooting when it was very pleasent at temperature... and sudden shutting down within minutes.. the last time it did not turn on but the blue light was on for 4-5 days until it decharged... when the battery fully drained it never accepted charging or turned on yet... i miss my s7 egde... i had many useful data saved in it.. i lost everything..
I know it was the cpu failure...
Click to expand...
Click to collapse
Looks like RAM failure. Heating phone's back side(after removing back panel with hair dryer for few seconds may help. Not a permanent solution, but for data backup.

engage4 said:
Looks like RAM failure. Heating phone's back side(after removing back panel with hair dryer for few seconds may help. Not a permanent solution, but for data backup.
Click to expand...
Click to collapse
Can this really work...then I should try out

engage4 said:
Looks like RAM failure. Heating phone's back side(after removing back panel with hair dryer for few seconds may help. Not a permanent solution, but for data backup.
Click to expand...
Click to collapse
Can this really work...then I should try out

vikasonxda said:
Can this really work...then I should try out
Click to expand...
Click to collapse
99.99% for any ram failed(restart on logo) phone.