Note 4 total shutdown. Any possible reasons? - Galaxy Note 4 Q&A, Help & Troubleshooting

We all know that since the stock marshmallow update everything has gone mad with the note 4.
My situation was when I was going home i had 52% battery and it kept discharging so fast that around 20% it just turned off.
After i got home for about 2 hrs, i tried charging the phone and it wasnt charging and was not turning on. No vibrations no anything.
So i decided to borrow a friend's note 4 to use its battery on my device, thinking that my battery was just damaged. But again it did not power on.
Tried connecting the phone to adb after pressing long to the power button and still cannot be detected.
Is this bricking due to the marshmallow update? And if so, how do you fix this problem?

trevourlance27 said:
We all know that since the stock marshmallow update everything has gone mad with the note 4.
My situation was when I was going home i had 52% battery and it kept discharging so fast that around 20% it just turned off.
After i got home for about 2 hrs, i tried charging the phone and it wasnt charging and was not turning on. No vibrations no anything.
So i decided to borrow a friend's note 4 to use its battery on my device, thinking that my battery was just damaged. But again it did not power on.
Tried connecting the phone to adb after pressing long to the power button and still cannot be detected.
Is this bricking due to the marshmallow update? And if so, how do you fix this problem?
Click to expand...
Click to collapse
Does it boot to download mode?

I'd take your device to a Samsung Service Center and let them take a look at it.

trevourlance27 said:
We all know that since the stock marshmallow update everything has gone mad with the note 4.
My situation was when I was going home i had 52% battery and it kept discharging so fast that around 20% it just turned off.
After i got home for about 2 hrs, i tried charging the phone and it wasnt charging and was not turning on. No vibrations no anything.
So i decided to borrow a friend's note 4 to use its battery on my device, thinking that my battery was just damaged. But again it did not power on.
Tried connecting the phone to adb after pressing long to the power button and still cannot be detected.
Is this bricking due to the marshmallow update? And if so, how do you fix this problem?
Click to expand...
Click to collapse
Have a look under the thread "Note keeps freezing and restarting" there's a lot of information there! I am using the app mentioned on the "partial wake lock" option and so far it seems to be OK!

Related

[Q] nexus 7 suddenly auto turn off

hi all, today when my nexus 7 left around 15% battery, it showed the warning sign to ask me charge it, so i thought of finish download 1 small apps before charging it. just before i hit the install button, the screen suddenly turn off and whole device was power off.
i tried to on it back (press for 30sec) but no use. so i go and charge it, after trying many times, i finally managed to on it back, but just after few minutes, the screen appear many lines ( just like those old tvs) and it turn off again...then, i tried many times only i managed to on it back.
after that, i continue to leave it there to charge. but after almost 4 hrs( and still counting), the battery only 45%.
wat had happen to my nexus 7? previously i had no such issues, and normally i can fully charge it within 3 hrs. i just got it for 1 week, can anyone tell me what happened? will it damaged my device?
thanks.
no people facing same issue as me?
hey there, im facing the exact same issue and symptoms as you!
the sudden off, the old screen tv effect and shuts down again.
a battery logo appeared though and im leaving it to charge now. strangely it was showing 18%
im running cm10, what about you?
I've had the same issue for first 2 times I charged the Nexus, then it went away. Seems to be battery related, faulty battery?
Same thing happens to me as well. Happened on stock 4.1.2 and happens on stock 4.2 as well. I never try to let it reach below 20%, just to be on the safe side.
Me too!
ynrozturk said:
Same thing happens to me as well. Happened on stock 4.1.2 and happens on stock 4.2 as well. I never try to let it reach below 20%, just to be on the safe side.
Click to expand...
Click to collapse
It happens to me too
Not sure if it's battery related but it happened twice and this is what my battery graph looks like.
Anybody with more info?
I am also on CM10 using setCPU app to control CPU speed when the power is low.
There is one other thread talking about this:
http://forum.xda-developers.com/showthread.php?p=34878700#post34878700
I placed my info there too.
Edit: It's actually happened the last 3 days now ... I'm going to exchange it today.
I get a message "shutting down, low battery" I used to get message telling me to connect to charger. Before I could finish what I was doing now I have no choice. Seems to happen after update 4.3
fix
somehow the battery calibration is out. only fox is to leave it charging for about 20 mins before trying to turn it on. as by then only will the 'x' logo appear. OR if you cant wait popout the back cover, remove/unplug the battery it works. another longer fix is to. turn in back on after it is able to, go to battery settings refresh it, plgg and unplug your charger. the shutdown logo should appear again and when you look to the top, the battery % will revert to its correct amount of 0% try to do this as soon as it is able to be turned on.

Galaxy Note 3 N9005 Charging, Power ON, boot loop issue

hello,
I got Galaxy Note 3 (N9005) just two months back from Ebay. It was working perfectly since today morning I charged to 86% and unplugged it usually using 2.0 cable to charge the device but now its not powering UP, tried to unplug the battery , sim for several minutes but still the same issue
After plugging the charger again its vibrating every 3-4 seconds and showing battery with grey color and O written inside it after it a wrecked line showing at different points that's crossing the screen just like screen is damaged or OS is boot loop
Trying to power on while the charger is plugged it just show Samsung NOTE 3 screen and sometimes samsung logo gets load with blue LED continuously onn again the battery charging issue
youtube: chvRbwgT9n8 or U5B2By7fGII
but it does not show green battery any more
since its not starting up and only shows activity when its plugged in USB/Wall charger , unable to use it. is there any resolution on this most of the Note 3 users are complaining about the same issue
tried to boot it in recovery mode and restart the device from there but still no success
this issue is occurring for the last 3 hours and i am really annoyed how to resolve this issue
tried USB 3.0 as well with laptop but no success even after 30 minutes
if the battery is drained it should start with the charger plugged in but it isnt starting any more.
**Update
plugged on wall charger
started the mobile with Volume Up+ Power + Home key
erased to factory reset
wipe cache
rebooted
now its passing the samsung logo , annimation and then white Samsung Logo blinking with colors and after that again same battery showing
no custom rom installed on stock version i think its 4.2.2
Could be the battery.
Sent from my SM-G925F
Rosli59564 said:
Could be the battery.
Sent from my SM-G925F
Click to expand...
Click to collapse
Ok but battery was working fine and giving me a complete day with 24 wifi connectivity, emails and all the business apps. Can only purchase battery on Monday after since its public holidays
shrry8 said:
Ok but battery was working fine and giving me a complete day with 24 wifi connectivity, emails and all the business apps. Can only purchase battery on Monday after since its public holidays
Click to expand...
Click to collapse
Worth a try. My old note 1 used to operate normally but 1 morning it dead without any sign. Tried to power it on, just bootlooping. Though nowadays phone has far better battery quality but it doesn't means its' 100% perfect.
Sent from my SM-N920C
Rosli59564 said:
Worth a try. My old note 1 used to operate normally but 1 morning it dead without any sign. Tried to power it on, just bootlooping. Though nowadays phone has far better battery quality but it doesn't means its' 100% perfect.
Sent from my SM-N920C
Click to expand...
Click to collapse
It didn't worked out, same issue with a new battery set is not starting with Battery Power only starting up with charger plugged and giving the same battery sign
Still not sure whether its the Hardware or Software issue
shrry8 said:
It didn't worked out, same issue with a new battery set is not starting with Battery Power only starting up with charger plugged and giving the same battery sign
Click to expand...
Click to collapse
If you turn it off but with charger power on, is it got charged(based on the battery animation)?.
If it's charged you could try odin back the firmware but if battery is low, then don't as it could brick your phone if it dies during flashing.
Else try to clean the usb port and 3 pins at battery compartment.
Not sure whether this is hardware of software.
Even the switch could cause such problem.
Sent from my SM-G925F
Rosli59564 said:
If you turn it off but with charger power on, is it got charged(based on the battery animation)?.
If it's charged you could try odin back the firmware but if battery is low, then don't as it could brick your phone if it dies during flashing.
Else try to clean the usb port and 3 pins at battery compartment.
Not sure whether this is hardware of software.
Even the switch could cause such problem.
Sent from my SM-G925F
Click to expand...
Click to collapse
its just showing Grey Battery sign and vibrates every 3 seconds if push power button for around 7-10 seconds than samsung screen appear but that it same grey battery over and over again
not sure whether now my previous battery is dead or not
since after installed replacement battery its giving the same issue
sent for repair at a local service center, since out of warranty/ insurance
they are saying its unrepairable
The usb module on the phone is defective. Replace it.
But the phone is in dead state if not plugged in as the battery is showing 55% when installed on another set
I guess you're having this
http://forum.xda-developers.com/showthread.php?t=1996709
Sent from my SM-G925F
Rosli59564 said:
I guess you're having this
http://forum.xda-developers.com/showthread.php?t=1996709
Sent from my SM-G925F
Click to expand...
Click to collapse
Some what the same issue, cell phone is showing dead symptoms when not plugged in, not activity what so ever is done to start
but when its plugged in its giving Grey Battery Sign and vibration every 3 seconds
when its power on it does pass the Samsung animation but after that OS is not loaded
www.youtube.com/watch?v=U5B2By7fGII
**Update
It's for sure Hardware Issue, checked with different hardware persons and they all agree that its power IC issue that is why its displaying this behaviour
Also tried to load KitKat from Odin but Samsung Galaxy Note 3 logo flashes every 2 second after downloading is complete.

Strange Note 4 Sudden temporary Death!

Hi,
One thing that is really weird started to happen recently.
(About Once per 10~20 days)
#And it's that my Note4 just suddenly die in the middle of usage no warnings.
#The screen becomes totally black no LED lights, and pressing the home or power button doesn't wake it up.
#the only 2 ways to turn it on back again is either you have to plug in the charger or remove the battery and put it back again.
Now i thought that the battery is probably the issue.
But the strangest part is that. When i turn the phone back on The battery still has the same percentage before it died so i can simply continue using the rest of the charge without any issues. (Apparently it holds the charge just ok?)
It's almost like getting turned off by it self except you can't turn it back on unless u connect a charger for a second or reinsert the battery.
Note that: this isn't the original battery that came from the device as the original one started to have less screen on time than before about 3.5 to 4.5hrs not bad but the newer one i bought which is supposedly original or atleast the highest quality i could find it gave me 5hrs to 6.5hrs of screen on time.
I'm not sure if it's the battery or a software bug.
Any help is appreciated.
Thanks in advance.
Try this fix guide i made .
https://forum.xda-developers.com/note-4/general/battery-shutdowns-15-20-fix-root-t3513268
If this doesn't fix then 100% battery issue go get a new battery.

S7 Edge Doesn't turn on

Hey all,
Recently got an S7 Edge that was working fine, until it crashed suddenly at about 10% battery on the camera app, the screen went black, and the phone is now completely unresponsive, even after charging for a while. While charging there was also no response, no light or vibration. I used the Samsung Fast Charger. Please advise on what I can do, any help is appreciated. I am now leaving it for a while and will try to charge it later.
Thanks
Salman
Did you ever get this issue fixed?
I had this once
I pressed either power + home + Up or down. Can't remember which worked but worked but think was in recovery I got to and rebooted
Sent from Samsung S7 Edge [Oreo]
uniacidz said:
I had this once
I pressed either power + home + Up or down. Can't remember which worked but worked but think was in recovery I got to and rebooted
Sent from Samsung S7 Edge [Oreo]
Click to expand...
Click to collapse
Mobile came back to life last night. One of the post suggested that the phone may switch on once the battery is completely drained. So I waited till last night and plugged it in and it started charging.
It was fine till 10 AM. I inserted the SIM cards and then connected to the laptop. I thought I would backup the data using smart switch before doing a factory reset. The backup went fine till 75% and then boom again turned off. This time there's a lot of battery left, and I might have to wait 4-5 days before it can be drained completely. But I'm now hopeful that it'll eventually turn on and when it does I'll immediately do a factory reset before doing anything else. I'm suspecting that a rogue app might be causing it. This time it might have happened while that app is being backed up. The LED is constant Red this time indicating the state it was connected to the laptop at the time of incident.
Is there anyway to drain battery quickly at this stage?
It turned on again last night when I connected the charger. It was showing the charging symbol. After 5-6 minutes of charge I tried to hold Vol - + Power buttons briefly to reset the device and it went off again. It's lying like a brick currently.

S7 Edge isn't turning on

Hello.
So, I recently updated my phone 2 days ago for the first time after 2017, and the battery ran out while it was updating, and then it was boot looping and kept getting stuck at 28%.
I decided to reinstall the os on it (I installed the official rom that the phone came with). At first, everything seemed normal until I plugged it and after a while, the led indicator was showing that it was still charging but after I unplugged it from the charger, the light was still on and the screen was completely black and unresponsive.
After a while, the light shut off and after that, it never came on. I tried everything to get it on again: tried hard rebooting, trying to get into recovery, charging with different types of cables and with wireless charging also, basically every combination that came to mind. When I used the wireless charger, it showed that it was charging, but no signs of life on the phone. Samsung support wasn't that much of a help either, they only asked if I used a cable that worked on it and if the phone was water damaged or had any cracks.
Any help will be appreciated!!!
bump
How did you reinstall the OS?
Knockout Newbie said:
How did you reinstall the OS?
Click to expand...
Click to collapse
by putting the phone into download mode
Connect usb (not charger) hold vol- + home + power, release power after 5 sec n continue holding vol- + home . If download mode appears flash phone with same csc firmware. If no downlooad mode probably battery or emmc fault.
engage4 said:
Connect usb (not charger) hold vol- + home + power, release power after 5 sec n continue holding vol- + home . If download mode appears flash phone with same csc firmware. If no downlooad mode probably battery or emmc fault.
Click to expand...
Click to collapse
Yeah nothing really appeared. So I'm guessing its emmc fault?
Or battery
engage4 said:
Or battery
Click to expand...
Click to collapse
i mean the battery was working normally when i used it last time
If its an emmc failed qualcomm cpu S7e , pc will detect as qualcomm 9008 port.
For battery you need to manually check battery voltage.
bump
engage4 said:
For battery you need to manually check battery voltage.
Click to expand...
Click to collapse
i don't have the voltage checker thing sadly
watomaigad said:
Hello.
So, I recently updated my phone 2 days ago for the first time after 2017, and the battery ran out while it was updating, and then it was boot looping and kept getting stuck at 28%.
I decided to reinstall the os on it (I installed the official rom that the phone came with). At first, everything seemed normal until I plugged it and after a while, the led indicator was showing that it was still charging but after I unplugged it from the charger, the light was still on and the screen was completely black and unresponsive.
After a while, the light shut off and after that, it never came on. I tried everything to get it on again: tried hard rebooting, trying to get into recovery, charging with different types of cables and with wireless charging also, basically every combination that came to mind. When I used the wireless charger, it showed that it was charging, but no signs of life on the phone. Samsung support wasn't that much of a help either, they only asked if I used a cable that worked on it and if the phone was water damaged or had any cracks.
Any help will be appreciated!!!
Click to expand...
Click to collapse
This same thing happened with my s7 edge 3-4 months ago.... i was installing some apps from play store... as usual the device was high at temperature..it turned off... for next a couple of days it was only rebooting when it was very pleasent at temperature... and sudden shutting down within minutes.. the last time it did not turn on but the blue light was on for 4-5 days until it decharged... when the battery fully drained it never accepted charging or turned on yet... i miss my s7 egde... i had many useful data saved in it.. i lost everything..
I know it was the cpu failure...
vikasonxda said:
This same thing happened with my s7 edge 3-4 months ago.... i was installing some apps from play store... as usual the device was high at temperature..it turned off... for next a couple of days it was only rebooting when it was very pleasent at temperature... and sudden shutting down within mimutes.. the last time it did not turn on but the blue light was on for 4 5 days until it decharged... when the battery fully drained it never accepted charging or turned on yet... i miss my s7 egde... i had many useful data saved in it.. i lost everything..
I know it was the cpu failure...
Click to expand...
Click to collapse
that sucks, i think mine also died because i was using the wireless charger and it might overheated or something? i'm not too sure but yeah
bump
watomaigad said:
that sucks, i think mine also died because i was using the wireless charger and it might overheated or something? i'm not too sure but yeah
Click to expand...
Click to collapse
Yes it is dead I guess.....
vikasonxda said:
This same thing happened with my s7 edge 3-4 months ago.... i was installing some apps from play store... as usual the device was high at temperature..it turned off... for next a couple of days it was only rebooting when it was very pleasent at temperature... and sudden shutting down within minutes.. the last time it did not turn on but the blue light was on for 4-5 days until it decharged... when the battery fully drained it never accepted charging or turned on yet... i miss my s7 egde... i had many useful data saved in it.. i lost everything..
I know it was the cpu failure...
Click to expand...
Click to collapse
Looks like RAM failure. Heating phone's back side(after removing back panel with hair dryer for few seconds may help. Not a permanent solution, but for data backup.
engage4 said:
Looks like RAM failure. Heating phone's back side(after removing back panel with hair dryer for few seconds may help. Not a permanent solution, but for data backup.
Click to expand...
Click to collapse
Can this really work...then I should try out
engage4 said:
Looks like RAM failure. Heating phone's back side(after removing back panel with hair dryer for few seconds may help. Not a permanent solution, but for data backup.
Click to expand...
Click to collapse
Can this really work...then I should try out
vikasonxda said:
Can this really work...then I should try out
Click to expand...
Click to collapse
99.99% for any ram failed(restart on logo) phone.

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