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Hello,
I've a Wizard that is approximately 20 months old. Yesterday, before I went to bed, I set the alarm clock on the Wizard, put it next to bed and went to sleep.
This morning upon waking up I tried to switch on the Wizard but it couldn't. Firstly, I thought the battery was discharged, so I tried charging through USB on my computer -- it wouldn't charge or start. Then, I tried charging on the default charger -- again nothing.
I tried removing battery and soft reset - nothing. It's really weird, yesterday I left it working, no-one has touched it and today it's totally non-responsive.
Any ideas what might be wrong/how can I bring it back to life? Would a hard-reset help?
Regards,
1. how much charge was in the battery last night?
2. is your battery 20 months old also?
3. do you have a spare battery to try?
4. do you have many applications, music etc. on the device?
1. how much charge was in the battery last night?
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Unfortunately I can't remember, however I have an alarm which sounds periodically when the battery is below 20%, so I'm guessing I had at least 20 percent. Could be wrong, of course, but most likely above 20%.
2. is your battery 20 months old also?
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Yes, this is the original battery. Aprx. 20 months old.
3. do you have a spare battery to try?
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I don't have that. I guess I could go to mobile phone service shack and check there. Do you think it's the battery?
4. do you have many applications, music etc. on the device?
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The Wizard came with a 64MB card I think. I had around 10MB free space. 3-4 applications, 2-3 mp3s. Nothing unusual.
Same thing (sort of) happened to mine after about 187 months. I was using mine and it hung up. I hit the reset button and that was the end of that. Even when plugged in it does nothing. Tried a hard reset... nothing. Soft reset.... nothing. Dead. Zip. Nadda.
Good news? Replaced it with a Kaiser!
vivanov said:
Hello,
I've a Wizard that is approximately 20 months old. Yesterday, before I went to bed, I set the alarm clock on the Wizard, put it next to bed and went to sleep.
This morning upon waking up I tried to switch on the Wizard but it couldn't. Firstly, I thought the battery was discharged, so I tried charging through USB on my computer -- it wouldn't charge or start. Then, I tried charging on the default charger -- again nothing.
I tried removing battery and soft reset - nothing. It's really weird, yesterday I left it working, no-one has touched it and today it's totally non-responsive.
Any ideas what might be wrong/how can I bring it back to life? Would a hard-reset help?
Regards,
Click to expand...
Click to collapse
Mine died too when i was flashing...
Leave the phone in the original charger for a while and see if it picks up...sometimes it comes back to life by doing that...
If that doesnt work, try a new battery, you might be lucky...
A somewhat strange development occurred today:
Today (3 days after it stopping working) I randomly tried to switch the Wizard on and it indeed switched on. It showed that it had 0% battery. It didn't even show 0%, basically the battery charge graph was empty - no number, no fill, nothing.
While it was on charge the charge light was on (while it was 'broken' the charge light was off when I tried to charge). So I left it to charge and when I checked back in 15 minutes it was back to being 'dead'. Can't be started, no charge light, nada.
I don't really know what's going on, however I'm highly suspicious of the battery. Currently, I'm periodically trying to switch it on again so I can backup my data.
Any ideas what might be wrong with it, do you think it's the battery or is it more serious?
Regards,
The battery won't charge if it gets to low.
There is a thread about using a 9V battery to get the battery up to a level so it will charge. I don't have the link for it, try searching for it or maybe someone else will reply.
You might have a bad battery. I bought a new battery because I didn't think I was getting the life that I should. I tried using the old battery about a month after when I had to run out and my main was low. About 15 minuets later my phone started shutting of and rebooting. That was the end of that battery.
Yep, it's possible. If the battery is to empty, you can't charge the phone. It is stupid but it's just like that. You also can't power on the phone without a battery with the charger connected.
Yesterday I received my wizard and I had to revive my battery too because it was completely empty. I used a self made 5V power supply and after 2 minutes charging I placed the battery in the wizard and was able to charge and boot with the charger connected.
Here's the 9v battery trick, connect the + from the 9v battery to the + of the phones battery and the - to the -, hold there for only 10 seconds then remove the connection for 10 seconds and then repeat the process about 8 to 10 times and then put the battery back in the phone and connect it to the wall charger to fully charge.
Thanks for the advice. I'm going to do the jump-start thing.
However, I've hard time determining which is the - and which is the + pin layout on the battery, since the label is not correctly applied.
As far as I can see the - is the one at the far right, however I'm not sure which is the + pin.
Can someone help me with this, please?
Regards,
vivanov said:
Thanks for the advice. I'm going to do the jump-start thing.
However, I've hard time determining which is the - and which is the + pin layout on the battery, since the label is not correctly applied.
As far as I can see the - is the one at the far right, however I'm not sure which is the + pin.
Can someone help me with this, please?
Regards,
Click to expand...
Click to collapse
When you take out the battery and put it back in that direction ,turn and face up the connector side fasing you,the first connector from the rightside of the battery is the ' + ' and the last is ' - ' towards the leftside.Be careful while connecting and try not to touch other connectors. Don't keep the connections longer then 10 seconds interval.
good luck
Xeno1,
My MDA battery also died and went below re-chargeable state. Your trick to use 9volt battery to jump-start it worked just fine for me. I connnected for about 20 seconds (2x times) and plugged it back into phone and connected USB cable to it and my nice yellow charging light came back on. After about 30 mins, I could use the phone.
THANKS FOR THE GREAT TIP!!!
easier fix, take a standard usb cable. rip off the smaller end with a wire cutter, expose the red and black wire. take out your battery, than connect the negative(black) wire to the negative end of the battery, than the red wire to the positive end of the battery, leave it in there for exactly 3-5 minutes for jump start. after that turn your wizard on, and quickly shove it inside a new usb cable. or the wall charger.
note:
if not done correctly, you may damage your wizard or the battery. if theres a power overload or your power goes out. your wizard will burn out!
feedback is greatly appreciated.
p.s after that my battery seem to be weak, charge barely holds for 12 hours. after 12-14 hours it will die out. so i suggest buying a new battery after couple of days.
Thanks guys! Vario died yesterday and wouldn't turn on or charge.
Tried the 9v battery recommended here and it worked! I was a little unsure which end was - and which was + but using the advise above, got it right. Wasn't too worried as found and ordered a replacement from ebay this morning for £7.
The first connector on the right hand side, nearest the end of the battery is the + the one more towards the middle and further away from its corresponding end is -, or at least, thats what worked for me.
Thanks again!
Experiencing the same issues after I set aside my Mini S as it was experiencing problems with regards to its screen alignment. Wasn't able to charge it during that time I kept in the drawer unused - due to frustration as I can't use it anymore. After downloading a guide to disassmble it so I could remedy the problem I found out that it won't power up anymore even with a new battery.
Well, haven't tried the jumpstart thing and the original battery was disposed of already to try the jumpstart idea. Could it be the internal battery is causing the problems? I opened my unit up and tested the internal battery for power and it registers a measly .2V left. Will use the 9V thing to power it up (as been doing that before on watch batteries that are hard to find replacements) before I do it on the main battery. Here's hoping it works as the Mini S has been quite useful for me until now.
UPDATE: I charged the internal battery and it now reads 1+ V and the external battery at 3+ V. No luck yet though as the unit still won't show any life. Any suggestions?
Vivanov, I know it's been a few years now, but did you end up fixing your problem? If so, how?
Hey guys.
I'm experiencing some problems with my Touch HD. When I get it to start I'm really happy with it and every program runs as it should.
My problem is the battery or something like that. I can have the battery power at 70% one second and the next the phone is telling me to either charge the battery or the device will shut down. I try to start it again but at the start screen it says Battery level to low, your device will shut down.
When I try to charge it the LED under the power button will show a solid amber light, telling me that it's charging, for about 7-9 seconds and after that it will either start flashing between amber and green light or just turn off.
I've tried having it like that over night and try to start the phone in the morning and the same message appear on screen, "Warning! Battery level to low! Your device will shut down!"
Read in some other post about someone who had a similar problem, but not quite the same, and that was resolved by removing the battery, plug in the USB cable for a few seconds, disconnect everything and then put the battery back in and start the phone. This works for me about 30% of the time. When it works the battery shows about 60-80% power.
I've tried a hard reset and I've tried to contact HTC without any success. Any suggestions from you guys, you seem to know almost everything there is to know about these phones.
Thanks.
/Markus
Have you tried keeping the battery out for a day?
When I got my phone, the first 7 charges I turned the phone off and charged it all the the way up (to get the calibration accurate). Now the battery life is excellent, I can use it for couple of days without charging.
You should try returning the phone, seems it is fine software wise. Can you use the phone with the charger in? If yes, then there is probably something wrong with the battery or the hardware that is interacting with the charging.
I've tried keeping the battery out for about 24 hours but it didn't help. I can't start the phone when I have it plugged to the charger. I'm going to return it today and see if they can just exchange the phone in store or if they need to ship it somewhere to be repaired
Thanks anyway.
Sounds like a defective battery to me...
That's a good idea, better to get a new one.
crapforbrains said:
Hey guys.
I'm experiencing some problems with my Touch HD. When I get it to start I'm really happy with it and every program runs as it should.
My problem is the battery or something like that. I can have the battery power at 70% one second and the next the phone is telling me to either charge the battery or the device will shut down. I try to start it again but at the start screen it says Battery level to low, your device will shut down.
When I try to charge it the LED under the power button will show a solid amber light, telling me that it's charging, for about 7-9 seconds and after that it will either start flashing between amber and green light or just turn off.
I've tried having it like that over night and try to start the phone in the morning and the same message appear on screen, "Warning! Battery level to low! Your device will shut down!"
Read in some other post about someone who had a similar problem, but not quite the same, and that was resolved by removing the battery, plug in the USB cable for a few seconds, disconnect everything and then put the battery back in and start the phone. This works for me about 30% of the time. When it works the battery shows about 60-80% power.
I've tried a hard reset and I've tried to contact HTC without any success. Any suggestions from you guys, you seem to know almost everything there is to know about these phones.
Thanks.
/Markus
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switch off wifi, install Advanced Config, select all power management enabled
and try again. i also had the situation that my hd took 1550 mA. so the battery was sucked empty within several hours. now everything runs perfect...
Have exactly the same problem
I have exactly the same problem. One moment the phone works and charges fine and the next it shows irratic battery levels and eventually needs to be shut down. Following the shutdown you get the 'Battery level too low' message on startup, right after the Smart Mobility screen. In my case I think the problem mostly started when the phone was either just connected to a PC using the sync cable or when trying to top-up the charge using the wall charger. I also noticed that when the problem appears the plug symbol would appear (indicating it is charging) or sometimes not and then when checking the battery level, the indicators would actually go down sometimes losing 2 or 3 at a time until there is only 1 left and the phone says it needs to shut down. Pluging in the wall charger does not help as the LED indicating the phone is charging only stays on for a few seconds.
Now, I had many trials with removing battery, sim card, memory card or any of those in combination and sometimes these seem to work, but I think the key is the temperature of the phone. Every time I went to the car to drive home, where it was cold, the phone would start charging again, when just before that it would not react to anything all the time I was in the warm office.
I have now contacted HTC and am sending it to their repair centre tomorrow. Hopefully this is recognised as a fault and I will get a replacement. BTW, they arranged for a free courier pickup. Not bad, but the key for me is that the phone is being replaced as I really like the phone.
Update: Got a replacement after 1 week
Got my replacement phone today and hope that this time I have no further problems. I also had to return my previous one with a screen problem (see my post here http://forum.xda-developers.com/showthread.php?t=439410&page=2).
Everything went quite smootly and I liked the offer of a free of charge UPS pickup, so the only complaint I really have is that HTC send me a new phone but no replacement screen protector. Just the original screen sticker (the one with some writing on it) had been stuck on. It was in a bit of state like it had been taken off and put back on several times. I just called them to send me a replacement screen protector, but I don't hold my breath to get one. Probably end up buying it from the website.
I woke up and my Samsung Focus' power button stopped working. Is there anything I can do to fix it? Right now, I have to use the camera button to wake up my phone, and if I turn it off there's no way to turn it back on.
Before today, it was extremely responsive.
EDIT: Apparently, the camera application won't unlock the screen. It just vibrated and nothing happened. Going to take out the battery, I guess.
EDIT 2: I ended up plugging in the charger, and it showed me low battery and my Focus rebooted. But it won't turn on. I unplugged it again and replugged it, and now it shows me a big battery icon.
Everything is back to normal after I charged it for a bit. Apparently, my phone showed me a falsified report of battery life. It appeared to be nearly full when it was actually "critically low." This is not the first time I've had the battery meter show something that was off; is there a way to fix it?
CalvinL said:
I woke up and my Samsung Focus' power button stopped working. Is there anything I can do to fix it? Right now, I have to use the camera button to wake up my phone, and if I turn it off there's no way to turn it back on.
Before today, it was extremely responsive.
EDIT: Apparently, the camera application won't unlock the screen. It just vibrated and nothing happened. Going to take out the battery, I guess.
EDIT 2: I ended up plugging in the charger, and it showed me low battery and my Focus rebooted. But it won't turn on. I unplugged it again and replugged it, and now it shows me a big battery icon.
Everything is back to normal after I charged it for a bit. Apparently, my phone showed me a falsified report of battery life. It appeared to be nearly full when it was actually "critically low." This is not the first time I've had the battery meter show something that was off; is there a way to fix it?
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Can't speak for the Focus, but had this issue with my Omnia 2 and my wife's Corby. Both Samsung. I'm talking about the falsified battery charge reporting.
While the issue solved for the Omnia 2 by taking out the battery and cleaning the metallic connectors for the battery and the phone with an ear tissue, for the Corby the problem was a bit deep. I suspect the power assembly just gave up, as the phone showed 80% charged as soon as it was drained of power completely and put to charge. I haven't tried another battery, to be honest and she now enjoys her Focus instead
Do not try to charge the phone when it exhibits this behavior via USB. Use the socket charger it came with. Also, remove the battery and clean the connectors. Maybe you're lucky as I was.
EnderPsp said:
Can't speak for the Focus, but had this issue with my Omnia 2 and my wife's Corby. Both Samsung. I'm talking about the falsified battery charge reporting.
While the issue solved for the Omnia 2 by taking out the battery and cleaning the metallic connectors for the battery and the phone with an ear tissue, for the Corby the problem was a bit deep. I suspect the power assembly just gave up, as the phone showed 80% charged as soon as it was drained of power completely and put to charge. I haven't tried another battery, to be honest and she now enjoys her Focus instead
Do not try to charge the phone when it exhibits this behavior via USB. Use the socket charger it came with. Also, remove the battery and clean the connectors. Maybe you're lucky as I was.
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Click to collapse
Thanks, I'll check it out. My mother's Captivate also has false battery readings.
I have a problem with my Nexus 4. Since about 2 weeks ago, without changing any settings, my phone started turning itself off at night. At first I thought it was the sleep of death issue, but it's not. It does this even with the Safe Charge app installed. What's weirder is that when I wake up, my phone is not only off, but it's entire battery is drained. About 15 seconds after unplugging it and plugging it back in, the red battery indicator light begins to blink, and about a minute or two later, I am able to power it back up.
Charging the phone for short periods of time doesn't have this effect, but charging for hours will do this to it.
I DO have SlimKat ROM installed and its custom kernel... I will try to revert to stock and see if that has any effect, but does anyone know anything about this? I'm worried it's a hardware failure, which is bad news for me.
XDvinSL51 said:
I have a problem with my Nexus 4. Since about 2 weeks ago, without changing any settings, my phone started turning itself off at night. At first I thought it was the sleep of death issue, but it's not. It does this even with the Safe Charge app installed. What's weirder is that when I wake up, my phone is not only off, but it's entire battery is drained. About 15 seconds after unplugging it and plugging it back in, the red battery indicator light begins to blink, and about a minute or two later, I am able to power it back up.
Charging the phone for short periods of time doesn't have this effect, but charging for hours will do this to it.
I DO have SlimKat ROM installed and its custom kernel... I will try to revert to stock and see if that has any effect, but does anyone know anything about this? I'm worried it's a hardware failure, which is bad news for me.
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Click to collapse
i can't say for sure but that seems to me your battery has started to die!!
did you find any solution to this?
My nexus had the red light of death some time ago and I eventually bought a new battery. but battery time was still horrible with the new original battery - phone lasted only for about 6-7h with full charge with almost no usage.
I now found out that even when I turn the phone off completely the battery looses it's charge after about 8h.
It's definately a hardware problem - does anyone have any idea what part might cause this and if it's possible to fix it?
tricipitinus said:
did you find any solution to this?
My nexus had the red light of death some time ago and I eventually bought a new battery. but battery time was still horrible with the new original battery - phone lasted only for about 6-7h with full charge with almost no usage.
I now found out that even when I turn the phone off completely the battery looses it's charge after about 8h.
It's definately a hardware problem - does anyone have any idea what part might cause this and if it's possible to fix it?
Click to expand...
Click to collapse
I have the same issue!
Greetings, everyone!
I bought an N910C Note 4 back in 2015, has been working flawlessly up until the last couple months where I couldn't go more than 5 minutes off the charger without the phone dying and having to recharge it again. About a month ago, I bought a new battery and it resolved my phone's performance issues completely. At least, so I thought.
After around 2 days of having the new battery, my phone has been giving me a new issue: The phone immediately turns off(No Samsung screen or anything) when un-locking the screen or when doing just about anything(Although Chrome seems to be an exception, I haven't tested it again yet) past a certain battery percentage(Seems to be around 60% or so) and is unresponsive unless I do a battery pull or I put the charger in. Now here's the thing though, after it turns off and I put the charger back in, it still shows either the same percentage it had when it died or sometimes 2-5% less charge. After I turn it back on, the cycle continues.
I've done the following:
-Tightening the screws on the phone
-Dialing *#0228# and re-calibrating the battery
-Charging via computer with third party USB and charging via wall with original charger
-Disabled Fast Charging
-Running in safe mode
-Deleting Cache Partition
I have rooted the phone two months ago, and it is on 6.0.1. I did do a factory reset prior to getting the new battery, but I will try again if it is suggested.
Thank you for reading and I appreciate any help.
EDIT: It seems that prolonged usage of an app(As in not switching between apps or closing it out) seems to give me usage all the way to about 34-14%, where the phone then shuts off.