Database Users

Wizard suddenly died yesterday

Hello,
I've a Wizard that is approximately 20 months old. Yesterday, before I went to bed, I set the alarm clock on the Wizard, put it next to bed and went to sleep.
This morning upon waking up I tried to switch on the Wizard but it couldn't. Firstly, I thought the battery was discharged, so I tried charging through USB on my computer -- it wouldn't charge or start. Then, I tried charging on the default charger -- again nothing.
I tried removing battery and soft reset - nothing. It's really weird, yesterday I left it working, no-one has touched it and today it's totally non-responsive.
Any ideas what might be wrong/how can I bring it back to life? Would a hard-reset help?
Regards,

1. how much charge was in the battery last night?
2. is your battery 20 months old also?
3. do you have a spare battery to try?
4. do you have many applications, music etc. on the device?

1. how much charge was in the battery last night?
Click to expand...
Click to collapse
Unfortunately I can't remember, however I have an alarm which sounds periodically when the battery is below 20%, so I'm guessing I had at least 20 percent. Could be wrong, of course, but most likely above 20%.
2. is your battery 20 months old also?
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Click to collapse
Yes, this is the original battery. Aprx. 20 months old.
3. do you have a spare battery to try?
Click to expand...
Click to collapse
I don't have that. I guess I could go to mobile phone service shack and check there. Do you think it's the battery?
4. do you have many applications, music etc. on the device?
Click to expand...
Click to collapse
The Wizard came with a 64MB card I think. I had around 10MB free space. 3-4 applications, 2-3 mp3s. Nothing unusual.

Same thing (sort of) happened to mine after about 187 months. I was using mine and it hung up. I hit the reset button and that was the end of that. Even when plugged in it does nothing. Tried a hard reset... nothing. Soft reset.... nothing. Dead. Zip. Nadda.
Good news? Replaced it with a Kaiser!

vivanov said:
Hello,
I've a Wizard that is approximately 20 months old. Yesterday, before I went to bed, I set the alarm clock on the Wizard, put it next to bed and went to sleep.
This morning upon waking up I tried to switch on the Wizard but it couldn't. Firstly, I thought the battery was discharged, so I tried charging through USB on my computer -- it wouldn't charge or start. Then, I tried charging on the default charger -- again nothing.
I tried removing battery and soft reset - nothing. It's really weird, yesterday I left it working, no-one has touched it and today it's totally non-responsive.
Any ideas what might be wrong/how can I bring it back to life? Would a hard-reset help?
Regards,
Click to expand...
Click to collapse
Mine died too when i was flashing...
Leave the phone in the original charger for a while and see if it picks up...sometimes it comes back to life by doing that...
If that doesnt work, try a new battery, you might be lucky...

A somewhat strange development occurred today:
Today (3 days after it stopping working) I randomly tried to switch the Wizard on and it indeed switched on. It showed that it had 0% battery. It didn't even show 0%, basically the battery charge graph was empty - no number, no fill, nothing.
While it was on charge the charge light was on (while it was 'broken' the charge light was off when I tried to charge). So I left it to charge and when I checked back in 15 minutes it was back to being 'dead'. Can't be started, no charge light, nada.
I don't really know what's going on, however I'm highly suspicious of the battery. Currently, I'm periodically trying to switch it on again so I can backup my data.
Any ideas what might be wrong with it, do you think it's the battery or is it more serious?
Regards,

The battery won't charge if it gets to low.
There is a thread about using a 9V battery to get the battery up to a level so it will charge. I don't have the link for it, try searching for it or maybe someone else will reply.
You might have a bad battery. I bought a new battery because I didn't think I was getting the life that I should. I tried using the old battery about a month after when I had to run out and my main was low. About 15 minuets later my phone started shutting of and rebooting. That was the end of that battery.

Yep, it's possible. If the battery is to empty, you can't charge the phone. It is stupid but it's just like that. You also can't power on the phone without a battery with the charger connected.
Yesterday I received my wizard and I had to revive my battery too because it was completely empty. I used a self made 5V power supply and after 2 minutes charging I placed the battery in the wizard and was able to charge and boot with the charger connected.

Here's the 9v battery trick, connect the + from the 9v battery to the + of the phones battery and the - to the -, hold there for only 10 seconds then remove the connection for 10 seconds and then repeat the process about 8 to 10 times and then put the battery back in the phone and connect it to the wall charger to fully charge.

Thanks for the advice. I'm going to do the jump-start thing.
However, I've hard time determining which is the - and which is the + pin layout on the battery, since the label is not correctly applied.
As far as I can see the - is the one at the far right, however I'm not sure which is the + pin.
Can someone help me with this, please?
Regards,

vivanov said:
Thanks for the advice. I'm going to do the jump-start thing.
However, I've hard time determining which is the - and which is the + pin layout on the battery, since the label is not correctly applied.
As far as I can see the - is the one at the far right, however I'm not sure which is the + pin.
Can someone help me with this, please?
Regards,
Click to expand...
Click to collapse
When you take out the battery and put it back in that direction ,turn and face up the connector side fasing you,the first connector from the rightside of the battery is the ' + ' and the last is ' - ' towards the leftside.Be careful while connecting and try not to touch other connectors. Don't keep the connections longer then 10 seconds interval.
good luck

Xeno1,
My MDA battery also died and went below re-chargeable state. Your trick to use 9volt battery to jump-start it worked just fine for me. I connnected for about 20 seconds (2x times) and plugged it back into phone and connected USB cable to it and my nice yellow charging light came back on. After about 30 mins, I could use the phone.
THANKS FOR THE GREAT TIP!!!

easier fix, take a standard usb cable. rip off the smaller end with a wire cutter, expose the red and black wire. take out your battery, than connect the negative(black) wire to the negative end of the battery, than the red wire to the positive end of the battery, leave it in there for exactly 3-5 minutes for jump start. after that turn your wizard on, and quickly shove it inside a new usb cable. or the wall charger.
note:
if not done correctly, you may damage your wizard or the battery. if theres a power overload or your power goes out. your wizard will burn out!
feedback is greatly appreciated.
p.s after that my battery seem to be weak, charge barely holds for 12 hours. after 12-14 hours it will die out. so i suggest buying a new battery after couple of days.

Thanks guys! Vario died yesterday and wouldn't turn on or charge.
Tried the 9v battery recommended here and it worked! I was a little unsure which end was - and which was + but using the advise above, got it right. Wasn't too worried as found and ordered a replacement from ebay this morning for £7.
The first connector on the right hand side, nearest the end of the battery is the + the one more towards the middle and further away from its corresponding end is -, or at least, thats what worked for me.
Thanks again!

Experiencing the same issues after I set aside my Mini S as it was experiencing problems with regards to its screen alignment. Wasn't able to charge it during that time I kept in the drawer unused - due to frustration as I can't use it anymore. After downloading a guide to disassmble it so I could remedy the problem I found out that it won't power up anymore even with a new battery.
Well, haven't tried the jumpstart thing and the original battery was disposed of already to try the jumpstart idea. Could it be the internal battery is causing the problems? I opened my unit up and tested the internal battery for power and it registers a measly .2V left. Will use the 9V thing to power it up (as been doing that before on watch batteries that are hard to find replacements) before I do it on the main battery. Here's hoping it works as the Mini S has been quite useful for me until now.
UPDATE: I charged the internal battery and it now reads 1+ V and the external battery at 3+ V. No luck yet though as the unit still won't show any life. Any suggestions?

Vivanov, I know it's been a few years now, but did you end up fixing your problem? If so, how?

Milestone 2 - Died..?

My girlfriend has a MS2, it is approx 5 weeks old.
It is as factory, she not interested in modding it.
Today, she took a call. Battery was at approx 60%, call lasted about 10min.
When she took the phone away from her ear, it powered off.
It has failed to restart.
We've left it connected to power for a few hours, we've left the battery out for a bit..
We've tried all the different versions of key presses + power on (camera+power, x+power, @+power, vol dn+power, etc, etc) but the phone simply does not respond to anything.
The only thing it will do is, the little light illuminates next to the micro-usb port when it's connected to power/pc.
Any suggestions as to what may have caused this?
Suggestions for a cure?
As stated, it is 5 weeks old, totally as it left the factory (unmodified/unmodded)
Not happy!
Don't like the idea of having to return it to HK (ebay vendor) for warranty, if it comes to that, think we'll get a refund and abandon Motorola. Pathetic.
TIA for any suggestions..

Did you try to remove battery for a while? That helped me in similar situation.

yes, we have tried that.. :-(

I had a similar problem last week! It really shocked me.
I connected the charger and left it connected. After about 5 hours it booted up again, but the battery was only at 5%.
After that I simply let it charge and finally the Milestone worked again. You might want to try another battery if it really doesn't charge or boot anymore.

w0ndersp00n said:
I had a similar problem last week! It really shocked me.
I connected the charger and left it connected. After about 5 hours it booted up again, but the battery was only at 5%.
After that I simply let it charge and finally the Milestone worked again. You might want to try another battery if it really doesn't charge or boot anymore.
Click to expand...
Click to collapse
It happened the same here. Just leaved it charging, when I least expected it booted up. Let it on the charger, if it doesn't fix, return to ebay.

Make sure you are using the wall socket charger. If my battery dies, USB won't charge the phone, at least not in a reasonable amount of time.

There might be a part on ur motherboard thats draining too much juice. I had the same problem on my phone though the battery depletion wasn't as significant as yours. Check with ur dealer and claim it from ur warranty. Its apparently a common problem with the milestone range
Sent from my MotoA953 using XDA App

Similar thing happened to mine one afternoon, after a quick play around I left it plugged into the charger for a few hrs and it eventually booted back up itself.

Note 3 died while charging

Hi all, my note 3 just died in a strange way.
2 hours ago i it was working in the train. When i got home it was about 10%. Took it out once while smoking and put it back charging again. Half an hour ago i turned on the screen to see if i got any messages. Turned of the screen again. Half an hour later i wanted to check again, but the phone was off.
It wont turn on anymore. Tried my second battery, not working. Checked my usb cable, it was charging my external battery.
After this i plugged the phone in to charge again to see what would happen. I dont see any battery icon in the screen, the led is also not working. The battery feels cold. But the area around the camera is pretty hot. Still won't do nothing.
Has anyone any idea what this unexpected dead is about? Not rooted, not wet, not dropped, like i said, i was checking my messages half an hour ago while it was charging.

xdAinu said:
Hi all, my note 3 just died in a strange way.
2 hours ago i it was working in the train. When i got home it was about 10%. Took it out once while smoking and put it back charging again. Half an hour ago i turned on the screen to see if i got any messages. Turned of the screen again. Half an hour later i wanted to check again, but the phone was off.
It wont turn on anymore. Tried my second battery, not working. Checked my usb cable, it was charging my external battery.
After this i plugged the phone in to charge again to see what would happen. The battery feels cold. But the area around the camera is pretty hot. Still won't do nothing.
Has anyone any idea what this unexpected dead is about? Not rooted, not wet, not dropped, like i said, i was checking my messages half an hour ago while it was charging.
Click to expand...
Click to collapse
have you tried taking your phone into recovery mode (volume up+home+power)?

rusty-ragster said:
have you tried taking your phone into recovery mode (volume up+home+power)?
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Click to collapse
Yes, it is not reacting to anything. I thought maybe the power button is bricked, but that would not explain why it is not showing the battery logo and led light while charging.

xdAinu said:
Yes, it is not reacting to anything. I thought maybe the power button is bricked, but that would not explain why it is not showing the battery logo and led light while charging.
Click to expand...
Click to collapse
you might consider claiming your warranty

I will, just checking if this situation is familiar to anyone.

keep battery out while plug into pc and try going into recovery at same time or try pressing power on while battery out while stilled plugged into pc then if u see a screen plug battery back should charge leave 10 min then plug in wall
Press thanx if this helped

mygadgetgeek.com said:
keep battery out while plug into pc and try going into recovery at same time or try pressing power on while battery out while stilled plugged into pc then if u see a screen plug battery back should charge leave 10 min then plug in wall
Press thanx if this helped
Click to expand...
Click to collapse
Plugged usb cable into my laptop, took out battery, connected phone to cable, tried recovery and power, both not working. The upper area of the phone gets hot though. So the laptop is giving power to it i guess.

Think warranty mate sorry shouldn't be get hot
Sent from my SM-N9005 using XDA Premium HD app

mygadgetgeek.com said:
Think warranty mate sorry shouldn't be get hot
Sent from my SM-N9005 using XDA Premium HD app
Click to expand...
Click to collapse
Ok thanks, what a shame.
Any technical people who might have know what caused it? Could it be a power shortcut or some kind of malware in the background? It's a really stupid death.

Mine did this
Was only 2 weeks old.
Took it back to the shop, and got it replaced.
It wouldnt charge even with the phone off
Common fault with them

similar thing happened to my wifes s2 turned out to be the motherboard

I have visited a support center. They told me the battery was giving 4.2 Volt to the phone instead of 3.8 Volt. So the phone and the battery are both broke. He told me this doesn't happen often.

Nexus 4 powers off while charging and battery is depleted

I have a problem with my Nexus 4. Since about 2 weeks ago, without changing any settings, my phone started turning itself off at night. At first I thought it was the sleep of death issue, but it's not. It does this even with the Safe Charge app installed. What's weirder is that when I wake up, my phone is not only off, but it's entire battery is drained. About 15 seconds after unplugging it and plugging it back in, the red battery indicator light begins to blink, and about a minute or two later, I am able to power it back up.
Charging the phone for short periods of time doesn't have this effect, but charging for hours will do this to it.
I DO have SlimKat ROM installed and its custom kernel... I will try to revert to stock and see if that has any effect, but does anyone know anything about this? I'm worried it's a hardware failure, which is bad news for me.

XDvinSL51 said:
I have a problem with my Nexus 4. Since about 2 weeks ago, without changing any settings, my phone started turning itself off at night. At first I thought it was the sleep of death issue, but it's not. It does this even with the Safe Charge app installed. What's weirder is that when I wake up, my phone is not only off, but it's entire battery is drained. About 15 seconds after unplugging it and plugging it back in, the red battery indicator light begins to blink, and about a minute or two later, I am able to power it back up.
Charging the phone for short periods of time doesn't have this effect, but charging for hours will do this to it.
I DO have SlimKat ROM installed and its custom kernel... I will try to revert to stock and see if that has any effect, but does anyone know anything about this? I'm worried it's a hardware failure, which is bad news for me.
Click to expand...
Click to collapse
i can't say for sure but that seems to me your battery has started to die!!

did you find any solution to this?
My nexus had the red light of death some time ago and I eventually bought a new battery. but battery time was still horrible with the new original battery - phone lasted only for about 6-7h with full charge with almost no usage.
I now found out that even when I turn the phone off completely the battery looses it's charge after about 8h.
It's definately a hardware problem - does anyone have any idea what part might cause this and if it's possible to fix it?

tricipitinus said:
did you find any solution to this?
My nexus had the red light of death some time ago and I eventually bought a new battery. but battery time was still horrible with the new original battery - phone lasted only for about 6-7h with full charge with almost no usage.
I now found out that even when I turn the phone off completely the battery looses it's charge after about 8h.
It's definately a hardware problem - does anyone have any idea what part might cause this and if it's possible to fix it?
Click to expand...
Click to collapse
I have the same issue!

Note 4 annoying battery issues!

I ordered a Samsung Galaxy Note 4 (SM-N910T) last week on Ebay. It is a refurbished one sold by a seller named Cellfeee. On the first day it came with 0 percent. So I charged it with the generic non-fast charging charger it came with and it worked good until it suddenly turned off on 5 percent and I couldn't turn it on until I put the charger on. The next day I used another charger with a fast charger (not sure if the charger was broken) and it took 7 hours all night to charge but it strangely last for 10 hours and shut off at 20 percent. Is this a common issue? Should I send it back or order a replacement battery?

JulianH2001 said:
I ordered a Samsung Galaxy Note 4 (SM-N910T) last week on Ebay. It is a refurbished one sold by a seller named Cellfeee. On the first day it came with 0 percent. So I charged it with the generic non-fast charging charger it came with and it worked good until it suddenly turned off on 5 percent and I couldn't turn it on until I put the charger on. The next day I used another charger with a fast charger (not sure if the charger was broken) and it took 7 hours all night to charge but it strangely last for 10 hours and shut off at 20 percent. Is this a common issue? Should I send it back or order a replacement battery?
Click to expand...
Click to collapse
I have the same issue my phone n910t shutdowns at 20% and sometimes at 15% and phone won't turn on.but i can enter download mode and it remains on for hours
but when i plug in fast charger back it shows same 15% then why the hell it won't turn on ?
I think its nothing wrong with my phone not refurbished never rooted it definitely could be bad battery..

I have the same problem with my 2 year old Note 4 - bought a new battery but that didn't fix it. Phone usually shuts off at around 15-20% battery. However, when I connect the charger it shows 0%.
So, either there's another hardware fault which is misreading the battery level, or there's a problem with latest Android or Samsung app which is causing it.

RandyKaoss said:
I have the same problem with my 2 year old Note 4 - bought a new battery but that didn't fix it. Phone usually shuts off at around 15-20% battery. However, when I connect the charger it shows 0%.
So, either there's another hardware fault which is misreading the battery level, or there's a problem with latest Android or Samsung app which is causing it.
Click to expand...
Click to collapse
Try this
Dial*#0228# and press quick start at bottom of the screen and hit yes.
This will clear old battery calibration status.
Then turn off the phone and charge to 100% and reboot
And your new calibration status will create automatically.
I did this and now my phone is not shutting down at 15 or 20%.

Trex888 said:
Try this
Dial*#0228# and press quick start at bottom of the screen and hit yes.
This will clear old battery calibration status.
Then turn off the phone and charge to 100% and reboot
And your new calibration status will create automatically.
I did this and now my phone is not shutting down at 15 or 20%.
Click to expand...
Click to collapse
Cool, thanks - will give that a go tonight

Trex888 said:
Try this
Dial*#0228# and press quick start at bottom of the screen and hit yes.
This will clear old battery calibration status.
Then turn off the phone and charge to 100% and reboot
And your new calibration status will create automatically.
I did this and now my phone is not shutting down at 15 or 20%.
Click to expand...
Click to collapse
Hey trex.. i have the same problem phone shuts down at 15 to 10% but when it shuts down it goes to bootloop whenever you power on the phone it goes again to bootloop but once you connect the phone to the charger it boots just fine! I'm on stock rom not rooted, 8 month old phone. Did you noticed this behavior n your phone or it's just me .
Sent from my SM-N910G using Tapatalk

I tried that with 2 batteries. I have bought a now oem one and it's worse than the 2 years old one.
I have exactly the same problem as everyone else, the phone shuts down at 20-30-40% and sometimes even at 50%.
Edit: I was talking about the *#0228# method.
Sent from my SM-N910F using Tapatalk

Amar.B said:
Hey trex.. i have the same problem phone shuts down at 15 to 10% but when it shuts down it goes to bootloop whenever you power on the phone it goes again to bootloop but once you connect the phone to the charger it boots just fine! I'm on stock rom not rooted, 8 month old phone. Did you noticed this behavior n your phone or it's just me .
Sent from my SM-N910G using Tapatalk
Click to expand...
Click to collapse
I never face any bootloop issue. after i recalibrate bettery status its perfectly fine.but still sometimes when phone heats up a lot while gaming and it shutdown at 5 or 8%.
Maybe you flash a clean stock firmware and make factory reset after flash should fix this bootloop issue.

Trex888 said:
I never face any bootloop issue. after i recalibrate bettery status its perfectly fine.but still sometimes when phone heats up a lot while gaming and it shutdown at 5 or 8%.
Maybe you flash a clean stock firmware and make factory reset after flash should fix this bootloop issue.
Click to expand...
Click to collapse
Thanks for your reply, it isn't bootloop as i described but it fails to boot if the phone is not charged enough( it should be over 5 percent) it will go to Samsung logo the restarts again unless i connect the phone to the charger.. very strange behavior! This started to happen after November security update.. i was thinking to factory reset but i have too many apps and without TB i will suffer backing up all these data 😣.. if factory reset did not help i will send it back to Samsung service center and let them suffer 😈.. thanks for your help trex really appreciated.. cheers
Sent from my SM-N910G using Tapatalk

RandyKaoss said:
I have the same problem with my 2 year old Note 4 - bought a new battery but that didn't fix it. Phone usually shuts off at around 15-20% battery. However, when I connect the charger it shows 0%.
So, either there's another hardware fault which is misreading the battery level, or there's a problem with latest Android or Samsung app which is causing it.
Click to expand...
Click to collapse
It might be a software issue. The battery still lasts pretty long even though 20% is like 0%. So buying a new battery didn't help. Did you try a non-oem battery? if so, did it do the same?

Amar.B said:
Hey trex.. i have the same problem phone shuts down at 15 to 10% but when it shuts down it goes to bootloop whenever you power on the phone it goes again to bootloop but once you connect the phone to the charger it boots just fine! I'm on stock rom not rooted, 8 month old phone. Did you noticed this behavior n your phone or it's just me .
Sent from my SM-N910G using Tapatalk
Click to expand...
Click to collapse
It might be because your battery can't supply enough power. I had the same problem and brought it to Samsung, they said I only need to change the battery. And since I had another backup one, it was fine and decided to buy 2 more batteries just in case. No more problem so far.

uchihakurtz said:
It might be because your battery can't supply enough power. I had the same problem and brought it to Samsung, they said I only need to change the battery. And since I had another backup one, it was fine and decided to buy 2 more batteries just in case. No more problem so far.
Click to expand...
Click to collapse
I suppose its not come from the battery last time I already buy another battery but the same issued my phone shutdown at 20% ob Android 6.01, I roll back 5.1.1 everything ok with battery