Database Users

The Play Store doesn't work anymore.

Long story short: since yesterday I have been unable to update any installed apps, or install new ones. When I try to do so, the app shows in-store as "downloading" but nothing actually happens and it's stuck at this stage forever. Stopping and restarting the service doesn't fix this, nor does completely powering off and on. Internet through the browser works as usual, as do all internet-enabled apps. I haven't installed or removed any software recently - the only change I did in the past 2 days is flash a new CWM recovery (went from 6.0.1.0 to 6.0.1.9) but I don't see what this has to do with the store.

I had this happen to me. If you go into settings > apps and clear data from Google Play Store, that fixed for me.

SolsticeZero said:
I had this happen to me. If you go into settings > apps and clear data from Google Play Store, that fixed for me.
Click to expand...
Click to collapse
Okay I just did that. It still doesn't work.

jh1521 said:
Okay I just did that. It still doesn't work.
Click to expand...
Click to collapse
What rom are you using?

Stock. However I'm still on 4.1.2 - I blocked OTA updates until the current 4.2/4.2.1 bugs are fixed.

It's a long shot, but you can try to install the latest Gapps package from recovery. Or remove and re-add your Google account.

Would you happen to know where I can find the latest gapps package? Thanks!
(edit) found it http://goo.im/gapps/gapps-jb-20121130-signed.zip
Edit2) Oops the 11/30 gapps don't work with 4.1.x anymore, will try 10/11 instead.

http://goo.im/gapps
Since you're on a 4.1.2 rom, get the one for CyanogenMod 10.0.x

I same issue last night. Downloads were very slow. All stock on latest ROM.
Sent from my SGH-T959 using xda app-developers app

Holy f*! The browser works, however downloading through the browser doesn't. I get "download starting" then nothing happens. Same with Chrome. I quickly checked if I'm not out of storage space - no, I have 8GB free. WTF is going on?

I figured it out. last week I was trying to solve my battery drain problems (can't find the thread anymore) and I ended up disabling the media storage service. That apparently disabled any app from downloading anything. I have re-enabled it and now can download. The store works, browsers work etc. I just hope that the battery hogging doesn't happen again.

When I have play store issues I just sign out of Google talk and sign back in and it fixes my problems .. also close the market after..
Sent from my EVO using xda premium

I don't use google talk. besides my proiblem was different, see the post above yours.

jh1521 said:
I don't use google talk. besides my proiblem was different, see the post above yours.
Click to expand...
Click to collapse
Doesn't matter if you use Google talk or not... For some weird reason the play store uses Google talk some how it may be to authenticate
Sent from my Nexus 7 using xda premium

If you can't download at all, a good method can be to clear data from "Google Framework Services" , delete google Account, reboot, recreate your Google Account.

I had the same problem. Enable download manager fixed it for me. After I did that all the apps I had tried to install started downloading and play store stayed open and did not force close.
Settings>apps>all>download manager
Sent from my Nexus 7 using xda app-developers app

Hey everyone let's post ways for the op to fix his already fixed issue!!!
Lmao

jh1521 said:
Long story short: since yesterday I have been unable to update any installed apps, or install new ones. When I try to do so, the app shows in-store as "downloading" but nothing actually happens and it's stuck at this stage forever. Stopping and restarting the service doesn't fix this, nor does completely powering off and on. Internet through the browser works as usual, as do all internet-enabled apps. I haven't installed or removed any software recently - the only change I did in the past 2 days is flash a new CWM recovery (went from 6.0.1.0 to 6.0.1.9) but I don't see what this has to do with the store.
Click to expand...
Click to collapse
Did you eventually fix this?
Cheers, FReaKRaNT

FReaKRaNT said:
Did you eventually fix this?
Cheers, FReaKRaNT
Click to expand...
Click to collapse
the fix was in post #11 . op can you update your op post as solved. in post number 11... Also the media data usage and battery drain was fixed in the small update 4.2.1 then the 1.xx mg update fixed this... hope this makes sense.

[Q] Maps using too much battery [SOLVED]

Hello,
I have a question about google maps on I9505. Maps app is using too much battery although I have not turned them on. I have disabled google now and turned of Location reporting in google maps... As you can see in pictures, maps have used 13% of my battery, and stay awake time is 1 h 23 minutes :/ It is really too much because I do not use them. I have sent a question to Samsung Croatia about this but I didn`t get an answer
Does anyone else experience this problem?
EDIT: I have tried to disable the app using Application Manager and then Android OS asked me if I want to uninstall the updates... You can not disable the app but when I uninstalled the updates (Latest update was 14.05.2013.) maps stopped using the battery or at least it does not show on battery usage statistics Will try that for a few days and report back if that is working
EDIT 28.05.2013.
Now I know that the problem is in the new version of google maps. After uninstalling upades everything works perfectly and battery lasts much longer!

ikocijan0 said:
Hello,
I have a question about google maps on I9505. Maps app is using too much battery although I have not turned them on. I have disabled google now and turned of Location reporting in google maps... As you can see in pictures, maps have used 13% of my battery, and stay awake time is 1 h 23 minutes :/ It is really too much because I do not use them. I have sent a question to Samsung Croatia about this but I didn`t get an answer
Does anyone else experience this problem?
Click to expand...
Click to collapse
Did you try to force it to stop running and clearing cache and data?
You can do it from within Settings --> Program Manager --> Google Maps

ikocijan0 said:
Hello,
I have a question about google maps on I9505. Maps app is using too much battery although I have not turned them on. I have disabled google now and turned of Location reporting in google maps... As you can see in pictures, maps have used 13% of my battery, and stay awake time is 1 h 23 minutes :/ It is really too much because I do not use them. I have sent a question to Samsung Croatia about this but I didn`t get an answer
Does anyone else experience this problem?
Click to expand...
Click to collapse
i think most of us do... we will have to wait for an maps update. i have deleted maps until it is fixed... when i need maps i will just download it again... not worth wasting battery on

DenmarkRootN00b said:
i think most of us do... we will have to wait for an maps update. i have deleted maps until it is fixed... when i need maps i will just download it again... not worth wasting battery on
Click to expand...
Click to collapse
Haven't had this problem yet

Mittaa said:
Did you try to force it to stop running and clearing cache and data?
You can do it from within Settings --> Program Manager --> Google Maps
Click to expand...
Click to collapse
I do not want to force close it. That is not the way you should handle android apps. Force closing doesn`t do anything good...
DenmarkRootN00b said:
i think most of us do... we will have to wait for an maps update. i have deleted maps until it is fixed... when i need maps i will just download it again... not worth wasting battery on
Click to expand...
Click to collapse
Now I am relieved I thought it was only my phone I do not want to delete it because I use them often, and it is a real pain when you want to download them again because mobile connectivity sucks in most parts of Croatia

ikocijan0 said:
I do not want to force close it. That is not the way you should handle android apps. Force closing doesn`t do anything good...
Now I am relieved I thought it was only my phone I do not want to delete it because I use them often, and it is a real pain when you want to download them again because mobile connectivity sucks in most parts of Croatia
Click to expand...
Click to collapse
you could freeze it and unfreeze on need ?

DenmarkRootN00b said:
you could freeze it and unfreeze on need ?
Click to expand...
Click to collapse
I was thinking about that but I do not know how will that affect on the performance of the app

ikocijan0 said:
I do not want to force close it. That is not the way you should handle android apps. Force closing doesn`t do anything good...
Click to expand...
Click to collapse
Just stop it before you clear cache and data.
Then run Google maps again and see if it makes a difference
BTW When I uninstall apps I always do in this way in order to avoid any leftover data/cache ...

Mittaa said:
Just stop it before you clear cache and data.
Then run Google maps again and see if it makes a difference
BTW When I uninstall apps I always do in this way in order to avoid any leftover data/cache ...
Click to expand...
Click to collapse
I am strongly againts force closing apps but I will try it forced closed it, cleared cache and data and checked stay awake time for now it is 13 minutes i 20 secondes Will check in 10 minutes and see if that helps
Thrust me, when you delete an app nothing remains The only thing that can remain is the data that app has stored on your external partition but that does not affect OS performance.

ikocijan0 said:
I was thinking about that but I do not know how will that affect on the performance of the app
Click to expand...
Click to collapse
i dont know about that either.... but i guess if you freeze it.. it wont start.. when you unfreeze it... you can use it again i guess that is how it works.. dont think it will affect performance

I have stopped using maps to save battery

DenmarkRootN00b said:
i dont know about that either.... but i guess if you freeze it.. it wont start.. when you unfreeze it... you can use it again i guess that is how it works.. dont think it will affect performance
Click to expand...
Click to collapse
I do not know I have just seen that I can disable an app from aplication manager not FC, but disable Does anyone know what that does?

ikocijan0 said:
I do not know I have just seen that I can disable an app from aplication manager not FC, but disable Does anyone know what that does?
Click to expand...
Click to collapse
it is the same as freeze i guess just without the root

DenmarkRootN00b said:
i dont know about that either.... but i guess if you freeze it.. it wont start.. when you unfreeze it... you can use it again i guess that is how it works.. dont think it will affect performance
Click to expand...
Click to collapse
True, but it wan't solve problem maps misbehave when running

Mittaa said:
Just stop it before you clear cache and data.
Then run Google maps again and see if it makes a difference
BTW When I uninstall apps I always do in this way in order to avoid any leftover data/cache ...
Click to expand...
Click to collapse
The problem remains :/ After 10 minutes (I did not touch the phones), maps app was working 1 minute and 24 seconds in background I really do not know what that app is doing in background!! I will try to disable it now, and see what hapens
EDIT: YOU CAN NOT DISABLE MAPS APP!! ONLY THING YOU CAN DO IS UNISTALL UPADES Now I will try with an old version of maps and try to see what will happen

DenmarkRootN00b said:
it is the same as freeze i guess just without the root
Click to expand...
Click to collapse
I have tried to disable the app but then it asked me "Do you want to uninstall updates?". That is the only thing that I could have done After uninstalling updates maps app vanished from Battery usage statistic... that is very strange but I will see what will happen in a day or two and report back

ikocijan0 said:
I have tried to disable the app but then it asked me "Do you want to uninstall updates?". That is the only thing that I could have done After uninstalling updates maps app vanished from Battery usage statistic... that is very strange but I will see what will happen in a day or two and report back
Click to expand...
Click to collapse
Yeah maybe it can help others with the same problem.. Good thinking
Sent from my GT-I9505 using xda app-developers app

I am using ROM Omega v3.1 and my case is more serious than yours. Anyone has the same problem? Thanks.
View attachment 2004016
View attachment 2004017

Try to disable location update for that device in maps settings (it will not affect any other app-tried id) and disable google now
Edit: Definetly disable location settings!!! Tried to set themvon and maps again started to drain my battery :/
Sent from my GT-I9505 using xda app-developers app

ikocijan0 said:
Try to disable location update for that device in maps settings (it will not affect any other app-tried id) and disable google now
Edit: Definetly disable location settings!!! Tried to set themvon and maps again started to drain my battery :/
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Do you mean the first item in the settings? Then my current location will not be available an navigation will not work, right? Thanks.
Already turned off Google Now at the beginning......

just got another update B575

This morning after I woke up I got a warning an update was available. I was on B573 before. Updated but have no idea what the changelog is. If anybody can help, please see attached screeenshot.
Mate 8 AL10

Had you had Google Play store authentication issues for apps you had never installed prior but wanted to try on 573? This seems to be an issue many of us are having with 7.0 on Mate 8 so far.....curious if its fixed by 575 somehow....even though doubting its a priority on Chinese AL10.

jasaero said:
Had you had Google Play store authentication issues for apps you had never installed prior but wanted to try on 573? This seems to be an issue many of us are having with 7.0 on Mate 8 so far.....curious if its fixed by 575 somehow....even though doubting its a priority on Chinese AL10.
Click to expand...
Click to collapse
No issues before none now.

OK...yeah...I have a feeling a full reset without restoring apps and data would fix the issue...but I didn't want to have go through the whole google the phone and reinstall everything routine. I did have to reset to get to nougat....but just restored apps and data with hisuite.

Looks like it's some optimization changes. I haven't received it yet on my B573, hopefully soon. Battery life seems quite bad right now. Looking through the forums with google translate, people seem to like it so far. One person mentioned wifi was a lot better, which is great as it got really choppy from 562 to 573.
Google translate of the changelog:
[optimization]
to optimize system performance and stability, make your phone run more smoothly, stable and optimized power consumption of mobile phone performance, extended battery life
optimization parameters holster screen brightness so that the brightness of the display screen more comfort
[repair]
repair Taobao application text input dialog occlusion problems
fix problems call recording can not add the specified contact
repaired HuaweiShare open WLAN download rate reduction problem
fixes some scenes outgoing calls can not be a problem

jasaero said:
OK...yeah...I have a feeling a full reset without restoring apps and data would fix the issue...but I didn't want to have go through the whole google the phone and reinstall everything routine. I did have to reset to get to nougat....but just restored apps and data with hisuite.
Click to expand...
Click to collapse
I'll save you the trouble and tell you to not factory reset.
I already wiped my phone clean using factory reset and that did not fix it.
Sent from my HUAWEI NXT-AL10 using Tapatalk

anwedr said:
I'll save you the trouble and tell you to not factory reset.
I already wiped my phone clean using factory reset and that did not fix it.
Sent from my HUAWEI NXT-AL10 using Tapatalk
Click to expand...
Click to collapse
Dang....wonder what the deal is with some of is having issues and some not. Gotta be something with google services or play store version or something.... But I have tried several with no luck.

jasaero said:
Dang....wonder what the deal is with some of is having issues and some not. Gotta be something with google services or play store version or something.... But I have tried several with no luck.
Click to expand...
Click to collapse
I didn't wipe anything and all works well. I even dirty flashed B562 over kang VIP B386 and then received B573 ota and today B575 ota

wmfreak said:
I didn't wipe anything and all works well. I even dirty flashed B362 over kang VIP B386 and then received B373 ota and today B375 ota
Click to expand...
Click to collapse
What version numbers are your services and play store at?

wmfreak said:
I didn't wipe anything and all works well. I even dirty flashed B362 over kang VIP B386 and then received B373 ota and today B375 ota
Click to expand...
Click to collapse
Mine works most of the time, but I find that when you try to download something that prompts you to download wifi it gives the error. Can you try installing an app like Dawn of Titans or Drift Legends? Those are two that gave me the error whereas I could install many other apps no problem. You don't have download the whole thing. If the download starts then it's working for you. It usually gives the error right after you click Install in the play store.

darkz said:
Mine works most of the time, but I find that when you try to download something that prompts you to download wifi it gives the error. Can you try installing an app like Dawn of Titans or Drift Legends? Those are two that gave me the error whereas I could install many other apps no problem. You don't have download the whole thing. If the download starts then it's working for you. It usually gives the error right after you click Install in the play store.
Click to expand...
Click to collapse
You could try Aptiode apk and download those games to see if it works.
Sent from my HUAWEI NXT-L29 using XDA-Developers Legacy app

jasaero said:
What version numbers are your services and play store at?
Click to expand...
Click to collapse
Playstore 7.3.07
Playservices 10.0.84

darkz said:
Looks like it's some optimization changes. I haven't received it yet on my B573, hopefully soon. Battery life seems quite bad right now. Looking through the forums with google translate, people seem to like it so far. One person mentioned wifi was a lot better, which is great as it got really choppy from 562 to 573.
Google translate of the changelog:
[optimization]
to optimize system performance and stability, make your phone run more smoothly, stable and optimized power consumption of mobile phone performance, extended battery life
optimization parameters holster screen brightness so that the brightness of the display screen more comfort
[repair]
repair Taobao application text input dialog occlusion problems
fix problems call recording can not add the specified contact
repaired HuaweiShare open WLAN download rate reduction problem
fixes some scenes outgoing calls can not be a problem
Click to expand...
Click to collapse
Definitely smoother! Battery has been amazing but I guess it's hard to tell after only one day ,

jasaero said:
Dang....wonder what the deal is with some of is having issues and some not. Gotta be something with google services or play store version or something.... But I have tried several with no luck.
Click to expand...
Click to collapse
EMUI never played well with Google services anyway.
My Android Wear would disconnect all the time.
What I have noticed with this whole Google playstore authentication issue is, wait a couple of hours, attempt to redownload the app and it'll download.
It's not a big deal. I wish my Google contacts' photos would sync and all, but meh.
What I am hoping for is the stable version will resolve all these Google issues.

wmfreak said:
Playstore 7.3.07
Playservices 10.0.84
Click to expand...
Click to collapse
Same for me....must not be that.
Have found if I install an app on the desktop play store website..it immediately acts like it has sent it to phone....and eventually after much time it either finally downloads and installs or allows you to do it from the playstore app. But if its an app you have never tried prior you basically HAVE to goto the desktop play store and send to phone to get it to eventually work. Once its been used once you can uninstall and reinstall like normal from playstore app later without the authentication issues. If its an app you have used prior...just not recent or even ever on the Mate 8 they will work like normal....this is only issue with app you have never touched EVER from the playstore.

me too I got a warning new update( B575) was available. I was on B573 before
i will download it and try i hope it solve my big issue regarding the google authentication
( which can not be solved neither by factory reset nor by delete account and clear cash or clear data or even uninstall and re install google play store or any google apps !)
my device is huawei mate 8 Chinese version NXT-AL100

medicalman said:
me too I got a warning new update( B575) was available. I was on B573 before
i will download it and try i hope it solve my big issue regarding the google authentication
( which can not be solved neither by factory reset nor by delete account and clear cash or clear data or even uninstall and re install google play store or any google apps !)
my device is huawei mate 8 Chinese version NXT-AL100
Click to expand...
Click to collapse
Sorry, but B575 does not solve the problem of google authentification !!!
I'm on the same situation !

a029159 said:
Sorry, but B575 does not solve the problem of google authentification !!!
I'm on the same situation !
Click to expand...
Click to collapse
Weird, I've never has such problems.

I got the update for B575 and tried to download a few apps and it didn't seem to have the auth problem..Not sure what changed. Can anyone give me an example of an app they couldn't install? I want to test it more..

The Google issue only happens when I want to install an app I've never installed before.
Using Android device locator, Google is unable to locate my device. My find 7 and Nexus 7 is fine.
Definitely a emui nougat issue.
Sent from my HUAWEI NXT-AL10 using Tapatalk

"Google Play Store has stopped"

Hi all,
Sorry if this isn't the right forum to post. My essential phone seems to stop working whenever I try to scroll through the Play Store > Under Games. It's the only category that seems to do this and I'm not entirely sure as to why?
My phone is using stock android 8.1.0. I'd appreciate any help on this, I've only experienced that typically once or twice on Custom ROM's but never on a stock android without any modifications.
Thanks!

comfygnome said:
Hi all,
Sorry if this isn't the right forum to post. My essential phone seems to stop working whenever I try to scroll through the Play Store > Under Games. It's the only category that seems to do this and I'm not entirely sure as to why?
My phone is using stock android 8.1.0. I'd appreciate any help on this, I've only experienced that typically once or twice on Custom ROM's but never on a stock android without any modifications.
Thanks!
Click to expand...
Click to collapse
Try to clear Play Store data. Hopefully that should help

indian84 said:
Try to clear Play Store data. Hopefully that should help
Click to expand...
Click to collapse
Thanks for the suggestion. I tried it but still a no go even after clearing the Play Services & Play Store...

comfygnome said:
Thanks for the suggestion. I tried it but still a no go even after clearing the Play Services & Play Store...
Click to expand...
Click to collapse
Strange..

indian84 said:
Strange..
Click to expand...
Click to collapse
I restarted my phone after clearing the cache once more and it's working fine. Fingers are crossed ??

Massive battery drain by Google Play Services

Hey guys,
I'm really running out of ideas. My phone is losing so much energy by the Google Play Services every day!
I have tried so many things like cache cleaning or uninstalling apps which may affect the Play Service app but I can't uninstall all of my apps. I also tried a factory reset and NOT using Smart switch.
Is there any way to figure out what causes the battery drain?
Look at the Screenshot. Its always more than 30% every day.
Thanks for any idea - skrippi

Reflash the firmware again

Stop talking nonsense. Google play services drain is always present, but after that one update year ago it is annoying.
Sent from my SM-G975F using Tapatalk

Google play services had the same issue a few months ago, a fix was to sign-up or install the latest Beta version.

Darkat70 said:
Google play services had the same issue a few months ago, a fix was to sign-up or install the latest Beta version.
Click to expand...
Click to collapse
Did that, changed nothing...

skrippi said:
Did that, changed nothing...
Click to expand...
Click to collapse
Maybe try uninstalling updates, power down, then do a recovery cache clean, after rebooting install the latest play services or beta play services.

Nothing will help. Deal with it.
Sent from my SM-G975F using Tapatalk