Database Users

Google play services Crashing Repeatedly

Has anyone experienced Google play services stopping unexpectedly and crashing repeatedly since Google pushed the new update for it on 01/16/2014? My Google play services keeps crashing and from what I read in the reviews on the Play Store for the "app," it seems to be doing the same thing for a lot of other users. I have already tried wiping cache and even factory resetting my phone, but it does not fix the problem. Uninstalling updates for the app on the phone immediately generates a message from Hangouts, stating that the newest version is required. Anyone care to comment or let me know of a workaround for this? I am wondering if Google will release a fixed update soon again or if maybe waiting until KitKat will make it more compatible? Thanks!

ScallywagginIT said:
Has anyone experienced Google play services stopping unexpectedly and crashing repeatedly since Google pushed the new update for it on 01/16/2014? My Google play services keeps crashing and from what I read in the reviews on the Play Store for the "app," it seems to be doing the same thing for a lot of other users. I have already tried wiping cache and even factory resetting my phone, but it does not fix the problem. Uninstalling updates for the app on the phone immediately generates a message from Hangouts, stating that the newest version is required. Anyone care to comment or let me know of a workaround for this? I am wondering if Google will release a fixed update soon again or if maybe waiting until KitKat will make it more compatible? Thanks!
Click to expand...
Click to collapse
Try clearing data for the app itself, in the "App info" area.

FYI the new version 4.2.42 of Google Play Services fixed all crashing issues. The issues were only with v4.1.
Sent from my XT907 using xda app-develope4rs app

Does anyone experience constant crashes with Play Services 6.1.74..6.1.83? Do they happen without Google+ installed on the device?

siealex said:
Does anyone experience constant crashes with Play Services 6.1.74..6.1.83? Do they happen without Google+ installed on the device?
Click to expand...
Click to collapse
For me to... and i dont have google + instaled

Can you record a logcat during the crash?

ScallywagginIT said:
Has anyone experienced Google play services stopping unexpectedly and crashing repeatedly since Google pushed the new update for it on 01/16/2014? My Google play services keeps crashing and from what I read in the reviews on the Play Store for the "app," it seems to be doing the same thing for a lot of other users. I have already tried wiping cache and even factory resetting my phone, but it does not fix the problem. Uninstalling updates for the app on the phone immediately generates a message from Hangouts, stating that the newest version is required. Anyone care to comment or let me know of a workaround for this? I am wondering if Google will release a fixed update soon again or if maybe waiting until KitKat will make it more compatible? Thanks!
Click to expand...
Click to collapse
How to unlock bootloader on 183.46.15?

Playstore Problem

I just bought a Google Pixel 128gb... And tried to download a couple of apps from play store but am not able to download as it's showing as download pending......pls help...i have done all the clear data and clear cache steps.... Even then it's not helping.....

justinblake48 said:
I just bought a Google Pixel 128gb... And tried to download a couple of apps from play store but am not able to download as it's showing as download pending......pls help...i have done all the clear data and clear cache steps.... Even then it's not helping.....
Click to expand...
Click to collapse
Dont worry... Its a bug... From your carrier signal , it appears that you are currently roaming. Play store updates are not getting downloaded over mobile data when roaming.. I experienced the same issue... It will work fine over wifi or if you get back to your proper circle ... Hopefully a fix is on the way

Hey thanks for replying....... But is this normal...... Phone being wake all night..... Even after screen off and almost all essential apps greenified..... And play services not updating......
Thanks in advance.....

justinblake48 said:
Hey thanks for replying....... But is this normal...... Phone being wake all night..... Even after screen off and almost all essential apps greenified..... And play services not updating......
Thanks in advance.....
Click to expand...
Click to collapse
Not normal... Something is keeping your phone awake

justinblake48 said:
Hey thanks for replying....... But is this normal...... Phone being wake all night..... Even after screen off and almost all essential apps greenified..... And play services not updating......
Thanks in advance.....
Click to expand...
Click to collapse
What the heck did you do? Are you unlocked or rooted? If you know what you are doing then start all over and stop messing with stuff until it's stable. And no, it's not normal.
Sent from my Google Pixel using XDA Labs

I am not rooted.....and have updated apps through wifi but the thing is am not able to update apps using mobile network......i think it's a software bug and may be they will fix it in next patch.....

justinblake48 said:
I am not rooted.....and have updated apps through wifi but the thing is am not able to update apps using mobile network......i think it's a software bug and may be they will fix it in next patch.....
Click to expand...
Click to collapse
No, there is no software bug in the OS. You need to stop whatever apps you have running or reset the device and start over.

The battery should improve in a day or so after google play services finish synchronising, just give it one to two days
Sent from my Pixel using Tapatalk

just got another update B575

This morning after I woke up I got a warning an update was available. I was on B573 before. Updated but have no idea what the changelog is. If anybody can help, please see attached screeenshot.
Mate 8 AL10

Had you had Google Play store authentication issues for apps you had never installed prior but wanted to try on 573? This seems to be an issue many of us are having with 7.0 on Mate 8 so far.....curious if its fixed by 575 somehow....even though doubting its a priority on Chinese AL10.

jasaero said:
Had you had Google Play store authentication issues for apps you had never installed prior but wanted to try on 573? This seems to be an issue many of us are having with 7.0 on Mate 8 so far.....curious if its fixed by 575 somehow....even though doubting its a priority on Chinese AL10.
Click to expand...
Click to collapse
No issues before none now.

OK...yeah...I have a feeling a full reset without restoring apps and data would fix the issue...but I didn't want to have go through the whole google the phone and reinstall everything routine. I did have to reset to get to nougat....but just restored apps and data with hisuite.

Looks like it's some optimization changes. I haven't received it yet on my B573, hopefully soon. Battery life seems quite bad right now. Looking through the forums with google translate, people seem to like it so far. One person mentioned wifi was a lot better, which is great as it got really choppy from 562 to 573.
Google translate of the changelog:
[optimization]
to optimize system performance and stability, make your phone run more smoothly, stable and optimized power consumption of mobile phone performance, extended battery life
optimization parameters holster screen brightness so that the brightness of the display screen more comfort
[repair]
repair Taobao application text input dialog occlusion problems
fix problems call recording can not add the specified contact
repaired HuaweiShare open WLAN download rate reduction problem
fixes some scenes outgoing calls can not be a problem

jasaero said:
OK...yeah...I have a feeling a full reset without restoring apps and data would fix the issue...but I didn't want to have go through the whole google the phone and reinstall everything routine. I did have to reset to get to nougat....but just restored apps and data with hisuite.
Click to expand...
Click to collapse
I'll save you the trouble and tell you to not factory reset.
I already wiped my phone clean using factory reset and that did not fix it.
Sent from my HUAWEI NXT-AL10 using Tapatalk

anwedr said:
I'll save you the trouble and tell you to not factory reset.
I already wiped my phone clean using factory reset and that did not fix it.
Sent from my HUAWEI NXT-AL10 using Tapatalk
Click to expand...
Click to collapse
Dang....wonder what the deal is with some of is having issues and some not. Gotta be something with google services or play store version or something.... But I have tried several with no luck.

jasaero said:
Dang....wonder what the deal is with some of is having issues and some not. Gotta be something with google services or play store version or something.... But I have tried several with no luck.
Click to expand...
Click to collapse
I didn't wipe anything and all works well. I even dirty flashed B562 over kang VIP B386 and then received B573 ota and today B575 ota

wmfreak said:
I didn't wipe anything and all works well. I even dirty flashed B362 over kang VIP B386 and then received B373 ota and today B375 ota
Click to expand...
Click to collapse
What version numbers are your services and play store at?

wmfreak said:
I didn't wipe anything and all works well. I even dirty flashed B362 over kang VIP B386 and then received B373 ota and today B375 ota
Click to expand...
Click to collapse
Mine works most of the time, but I find that when you try to download something that prompts you to download wifi it gives the error. Can you try installing an app like Dawn of Titans or Drift Legends? Those are two that gave me the error whereas I could install many other apps no problem. You don't have download the whole thing. If the download starts then it's working for you. It usually gives the error right after you click Install in the play store.

darkz said:
Mine works most of the time, but I find that when you try to download something that prompts you to download wifi it gives the error. Can you try installing an app like Dawn of Titans or Drift Legends? Those are two that gave me the error whereas I could install many other apps no problem. You don't have download the whole thing. If the download starts then it's working for you. It usually gives the error right after you click Install in the play store.
Click to expand...
Click to collapse
You could try Aptiode apk and download those games to see if it works.
Sent from my HUAWEI NXT-L29 using XDA-Developers Legacy app

jasaero said:
What version numbers are your services and play store at?
Click to expand...
Click to collapse
Playstore 7.3.07
Playservices 10.0.84

darkz said:
Looks like it's some optimization changes. I haven't received it yet on my B573, hopefully soon. Battery life seems quite bad right now. Looking through the forums with google translate, people seem to like it so far. One person mentioned wifi was a lot better, which is great as it got really choppy from 562 to 573.
Google translate of the changelog:
[optimization]
to optimize system performance and stability, make your phone run more smoothly, stable and optimized power consumption of mobile phone performance, extended battery life
optimization parameters holster screen brightness so that the brightness of the display screen more comfort
[repair]
repair Taobao application text input dialog occlusion problems
fix problems call recording can not add the specified contact
repaired HuaweiShare open WLAN download rate reduction problem
fixes some scenes outgoing calls can not be a problem
Click to expand...
Click to collapse
Definitely smoother! Battery has been amazing but I guess it's hard to tell after only one day ,

jasaero said:
Dang....wonder what the deal is with some of is having issues and some not. Gotta be something with google services or play store version or something.... But I have tried several with no luck.
Click to expand...
Click to collapse
EMUI never played well with Google services anyway.
My Android Wear would disconnect all the time.
What I have noticed with this whole Google playstore authentication issue is, wait a couple of hours, attempt to redownload the app and it'll download.
It's not a big deal. I wish my Google contacts' photos would sync and all, but meh.
What I am hoping for is the stable version will resolve all these Google issues.

wmfreak said:
Playstore 7.3.07
Playservices 10.0.84
Click to expand...
Click to collapse
Same for me....must not be that.
Have found if I install an app on the desktop play store website..it immediately acts like it has sent it to phone....and eventually after much time it either finally downloads and installs or allows you to do it from the playstore app. But if its an app you have never tried prior you basically HAVE to goto the desktop play store and send to phone to get it to eventually work. Once its been used once you can uninstall and reinstall like normal from playstore app later without the authentication issues. If its an app you have used prior...just not recent or even ever on the Mate 8 they will work like normal....this is only issue with app you have never touched EVER from the playstore.

me too I got a warning new update( B575) was available. I was on B573 before
i will download it and try i hope it solve my big issue regarding the google authentication
( which can not be solved neither by factory reset nor by delete account and clear cash or clear data or even uninstall and re install google play store or any google apps !)
my device is huawei mate 8 Chinese version NXT-AL100

medicalman said:
me too I got a warning new update( B575) was available. I was on B573 before
i will download it and try i hope it solve my big issue regarding the google authentication
( which can not be solved neither by factory reset nor by delete account and clear cash or clear data or even uninstall and re install google play store or any google apps !)
my device is huawei mate 8 Chinese version NXT-AL100
Click to expand...
Click to collapse
Sorry, but B575 does not solve the problem of google authentification !!!
I'm on the same situation !

a029159 said:
Sorry, but B575 does not solve the problem of google authentification !!!
I'm on the same situation !
Click to expand...
Click to collapse
Weird, I've never has such problems.

I got the update for B575 and tried to download a few apps and it didn't seem to have the auth problem..Not sure what changed. Can anyone give me an example of an app they couldn't install? I want to test it more..

The Google issue only happens when I want to install an app I've never installed before.
Using Android device locator, Google is unable to locate my device. My find 7 and Nexus 7 is fine.
Definitely a emui nougat issue.
Sent from my HUAWEI NXT-AL10 using Tapatalk

Cannot download apps from Play Store

I have done a factory reset on my tablet running the latest update. That made the downloads work for awhile. They stopped working and I tried the clearing of the cache and data for the Google play store and Google play store services. That worked for awhile too. Now I'm back to not being able to download updates or new apps from the play store. Has anyone else encountered this issue and successfully fixed it?

You can open Play Store and start the updates or dowload, but the app is waiting eternally to receive data? If so, it happened for me once also.
Just google for the problem and you'll find official help from google about this. They give several options, and there was one that made it for me. But i can't remember which one. I think it was to remove updates from google services, and not just clean data. And after that it was working fine again.
But try to google for that, 'cause they state several possible causes. It seems to be not a rare problem.
Enviado desde mi SM-G930F mediante Tapatalk

I'm facing the same problems. Also did a complete reset. I tried to install a beta version of Play Services which fixed it for a while.
It's not predictable for me, sometimes it works, sometimes not. After a restart updates work more often.

heyej said:
I'm facing the same problems. Also did a complete reset. I tried to install a beta version of Play Services which fixed it for a while.
It's not predictable for me, sometimes it works, sometimes not. After a restart updates work more often.
Click to expand...
Click to collapse
Try what I said before. Problems dissapiared for me
Enviado desde mi SM-G930F mediante Tapatalk

nachordez said:
You can open Play Store and start the updates or dowload, but the app is waiting eternally to receive data? If so, it happened for me once also.
Just google for the problem and you'll find official help from google about this. They give several options, and there was one that made it for me. But i can't remember which one. I think it was to remove updates from google services, and not just clean data. And after that it was working fine again.
But try to google for that, 'cause they state several possible causes. It seems to be not a rare problem.
Enviado desde mi SM-G930F mediante Tapatalk
Click to expand...
Click to collapse
I have done this aw well but it's not a permanent solution. After awhile it goes back to not downloading immediately.

Temporary solution without factory reset
xtinaa said:
I have done a factory reset on my tablet running the latest update. That made the downloads work for awhile. They stopped working and I tried the clearing of the cache and data for the Google play store and Google play store services. That worked for awhile too. Now I'm back to not being able to download updates or new apps from the play store. Has anyone else encountered this issue and successfully fixed it?
Click to expand...
Click to collapse
I had the same issue and I did factory reset to my table twice, later I found in some forum (I forgot the site, sorry) that a simple quick solution to that without factory reset was to enable / disable the Battery saver feature, sounds crazy I know, but it works, it also works when my tablet doesn't want to download any file, Just would like to have the issue permanently solved from an update tough...
Good Luck!

neryga said:
I had the same issue and I did factory reset to my table twice, later I found in some forum (I forgot the site, sorry) that a simple quick solution to that without factory reset was to enable / disable the Battery saver feature, sounds crazy I know, but it works, it also works when my tablet doesn't want to download any file, Just would like to have the issue permanently solved from an update tough...
Good Luck!
Click to expand...
Click to collapse
Thank you SO much! I've been dealing with this problem off and on for months, and had accepted that I would just have to remove all of the data for the Play Store and Services and reboot every time. I just tried enabling and disabling Battery Saver and it worked perfectly. This really makes a difference.

problem solved
xtinaa said:
I have done a factory reset on my tablet running the latest update. That made the downloads work for awhile. They stopped working and I tried the clearing of the cache and data for the Google play store and Google play store services. That worked for awhile too. Now I'm back to not being able to download updates or new apps from the play store. Has anyone else encountered this issue and successfully fixed it?
Click to expand...
Click to collapse
» I was passing for the same problem, after a research on the lenovo forum I found the solution. Go on security and desible all device administrators (ex. "find my device", "google pay" and etc.) and after restart the tablet, probably will back to download. It works on my yoga book. I hope to help. give me a feed back if works. Bye.

Willcente said:
» I was passing for the same problem, after a research on the lenovo forum I found the solution. Go on security and desible all device administrators (ex. "find my device", "google pay" and etc.) and after restart the tablet, probably will back to download. It works on my yoga book. I hope to help. give me a feed back if works. Bye.
Click to expand...
Click to collapse
Does not work for me
I disabled them all, but changed nothing. All that helps is enter energy saving mode.

nachordez said:
You can open Play Store and start the updates or dowload, but the app is waiting eternally to receive data? If so, it happened for me once also.
Just google for the problem and you'll find official help from google about this. They give several options, and there was one that made it for me. But i can't remember which one. I think it was to remove updates from google services, and not just clean data. And after that it was working fine again.
But try to google for that, 'cause they state several possible causes. It seems to be not a rare problem.
Enviado desde mi SM-G930F mediante Tapatalk
Click to expand...
Click to collapse
I don't know whitch worked - new Play Store in general or the second thing which I did - I've turned off battery optimisation for Goolge system apps and the general Google search app - worked as a charm (Packet instaler, Google services framework, google partner setup, google one time init). Apps are downloading like crazy, automatically or not, my battery performance was not affected.
Hope it's gonna work for you as it did for me
Cheers!

try to factory reset all the settings

John_Arthur said:
try to factory reset all the settings
Click to expand...
Click to collapse
Tried that, didnt work.

Google Play Store Crash or Force Close Error Fix

guys uncheck & disable PlayStore and PlayService app in boost+ battery optimizion and your problem fixed
boost+ change resulation to lower of app in battery optimizion mode and new version of play store have problem with this mode
if problem in downloads of apps disable : Download and downloadmanager app in boost+

This fix didn't work for me.
Google play store would not work for me after deselecting this from the optimize apps in boost+. So I have now uninstalled the boost+ app and I still cannot get google play store to work.
I've tried clearing the cache in play store and play store services but no success there also.
I've also uninstalled updates for google play so I'm now at version 8.3.41.U-all (0) (FP) 170066753
Is there anything else I can try?

kevitte2 said:
Google play store would not work for me after deselecting this from the optimize apps in boost+. So I have now uninstalled the boost+ app and I still cannot get google play store to work.
I've tried clearing the cache in play store and play store services but no success there also.
I've also uninstalled updates for google play so I'm now at version 8.3.41.U-all (0) (FP) 170066753
Is there anything else I can try?
Click to expand...
Click to collapse
install aptoid app store and update "google play store" with last version in this store.....i hope this way maybe fix your problem
you must find this version : 8.8.12-all [O] [PR]

kevitte2 said:
Google play store would not work for me after deselecting this from the optimize apps in boost+. So I have now uninstalled the boost+ app and I still cannot get google play store to work.
I've tried clearing the cache in play store and play store services but no success there also.
I've also uninstalled updates for google play so I'm now at version 8.3.41.U-all (0) (FP) 170066753
Is there anything else I can try?
Click to expand...
Click to collapse
I had similar issue, so what I done, unistalled play store updates, then downloaded latest play store apk and installed it. Problem was fixed.

So far, I've tried everything in this thread other than the aptoid suggestion. The error keeps coming back and I'm slowly getting more and more apps that are also crashing. This seems to be since the Oreo update.
I've even done a full factory reset and the errors started coming back less than a week later.
Still no luck in finding a way to make this stop. HTC suggested rolling back to 7.1.1 but this will still factory reset everything. Then I have the added issue of not being on the latest update, leaving me without the most up-to-date security patches.
I've always loved HTC phones (especially the U11) but I'm very fast losing faith.

JonesWTF said:
So far, I've tried everything in this thread other than the aptoid suggestion. The error keeps coming back and I'm slowly getting more and more apps that are also crashing. This seems to be since the Oreo update.
I've even done a full factory reset and the errors started coming back less than a week later.
Still no luck in finding a way to make this stop. HTC suggested rolling back to 7.1.1 but this will still factory reset everything. Then I have the added issue of not being on the latest update, leaving me without the most up-to-date security patches.
I've always loved HTC phones (especially the U11) but I'm very fast losing faith.
Click to expand...
Click to collapse
i fix this errors and problems very easy.....and this errors not for htc phones!! this problem is for google OS....you must try samsung or other prank device to see many crazy error and crash and be a angry human ,,back to htc and dont forget this company....

Problem solved with DJ Mohammad KHAN method
DJ Mohammad KHAN said:
guys uncheck & disable PlayStore and PlayService app in boost+ battery optimizion and your problem fixed
boost+ change resulation to lower of app in battery optimizion mode and new version of play store have problem with this mode
if problem in downloads of apps disable : Download and downloadmanager app in boost+
Click to expand...
Click to collapse
Thanks a lot man. I followed your method and solved my problem .

Wow, God bless you!
Your solution worked for me.
It was making me crazy.