Note 4 won't connect computer - Galaxy Note 4 Q&A, Help & Troubleshooting

I have a T-Mobile Note 4 that will not connect to my computer after updating to 6.0.1 I also have another Note 4 that is connected to the same computer no problem but is on an older firmware so I thought that my charger port was broken because ever since this update my phone keeps saying that it's charging slower then the battery is dying so I took out the charging ports on both phones and swap them well the other note still connects just fine with the different charging port can someone please help me I need this phone bad
Sent from my SM-N910T using XDA-Developers mobile app

dsbeck314 said:
I have a T-Mobile Note 4 that will not connect to my computer after updating to 6.0.1 I also have another Note 4 that is connected to the same computer no problem but is on an older firmware so I thought that my charger port was broken because ever since this update my phone keeps saying that it's charging slower then the battery is dying so I took out the charging ports on both phones and swap them well the other note still connects just fine with the different charging port can someone please help me I need this phone bad
Sent from my SM-N910T using XDA-Developers mobile app
Click to expand...
Click to collapse
Download samsung kies and install it then reboot pc
See if it detects your phone in kies.

Unfortunately that did not work either I've done a lot of research for this and still haven't found anything I've had at least 30 Androids in my lifetime everyone of them rooted with custom roms and for the life of me I can not get this thing to connect to the PC
Sent from my SM-N910T using XDA-Developers mobile app

If its Windows 10 then upon connection driver will be installed automatically. Also make sure that you are hitting on the Accept (MTP) option on the phone after plugging the USB cable, LOL that happened to me sometimes for first connection after a fresh ROM flash.

I've tried windows 10 and windows 7 but I'm not get the option to select mtp in the status bar pull down
Sent from my SM-N910T using XDA-Developers mobile app

I have the same problem. I went to a service and replaced the data chip on the motherboard. I paid 50 euros.

Related

[Q] No more Wifi, No more USB mode! I was Hardbricked!?

Guys I tried to root my Verizon S3 for the first time. Everything was going well until......my ****ty micro usb cable disconnected when I was starting the "no wipe" root.tar. ****ing had to do a factory restart in recovery mode to see if I could get my Wifi and USB detection fixed. Everything was wiped out. I still cannot turn on my wifi and my pc will not sense that I am connected to it. Anyone know what I can do?
Wrong thread buddy. This is for the note 3. Unless you just made a typo... Other than that, I can't help, don't have my phone yet.
Sent from my SPH-D710 using XDA Premium 4 mobile app

Signal issues with new note 3

I spent like 40 minutes on the phone last night with Verizon techs and got nowhere.
I upgraded to note 3 from the Thunderbolt and am having shoddy signal issues.
The major one is at my job where it's a 1 story warehouse and my office is literally 14ft from the door outside. I used to have no issues with signal on 3g or 4g with my tbolt or any previous phones and with my note 3 I cannot even make a phone call go through - it will show dialing and then after 10 or so seconds just quit. 4g either shows 2 bars or sometimes will go circle with a line through it for no service. Sometimes the internet works other times it does not.
I've also had issues driving home in which I will not receive a phone call and a voicemail will pop up or the person I'm talking to will say the phone is cutting out.
Any advice?
Current signal strength in my office is
-116dBm 24 asu
Was
-111dBm 23 asu last night.
Any thoughts or ideas would be appreciated.
Thanks
That is some fairly poor signal. You should check your thunderbolt and see how it does in the same location. The radios in the thunderbolt are solid. It is worth trying a new Note3 if the thunderbolt performs better. If more than one Note3 performs poorly, then there is a good chance that the antenna or radio implementation in the Note3 is not as robust as the thunderbolt.
Let us know.
I have terrible reception compared to note 2 it sucks
Sent from my SM-N900V using xda app-developers app
After going to one of my regular lunch spots and not being able to make/receive a phone call at all I threw in the towel and a verizon tech has a new gn3 on the way. I've seen a couple other threads here and there noting the same issues I have. Some of them said they were told by verizon that switching the phone is not going to help. We'll see.
One other odd note which I see no one talking about -
When I plug my gn3 into my computer it just charges.
Whether its usb3 or usb2 - there is no way to access or transfer any files - no popups saying device connected. Just charges the phone quietly.
I've tried installing and re-installing samsung drivers, also tried that kies program, no dice.
majormarkd said:
After going to one of my regular lunch spots and not being able to make/receive a phone call at all I threw in the towel and a verizon tech has a new gn3 on the way. I've seen a couple other threads here and there noting the same issues I have. Some of them said they were told by verizon that switching the phone is not going to help. We'll see.
One other odd note which I see no one talking about -
When I plug my gn3 into my computer it just charges.
Whether its usb3 or usb2 - there is no way to access or transfer any files - no popups saying device connected. Just charges the phone quietly.
I've tried installing and re-installing samsung drivers, also tried that kies program, no dice.
Click to expand...
Click to collapse
I can't speak for windows/pc but I installed android file transfer on my wife's iMac and plugged in through USB without any problems. I transferred all my movies and music n pics from my external hard drive to my sd card with no issues. Idk if this helps u?
Sent from my SM-N900V using Tapatalk
blap017 said:
I have terrible reception compared to note 2 it sucks
Sent from my SM-N900V using xda app-developers app
Click to expand...
Click to collapse
+1
Having the same issue with my note 3. Seems to have gotten slightly better the past few days, but still poor compared to my note 2. Thinking about taking it back to Verizon this week. Anyone know how the return/exchange process works? If I exchange it and still have problems then what are my options? Or if I return it do I get my upgrade back? Can I then repurchase it and have another 14 days to test and potentially return it?
majormarkd said:
After going to one of my regular lunch spots and not being able to make/receive a phone call at all I threw in the towel and a verizon tech has a new gn3 on the way. I've seen a couple other threads here and there noting the same issues I have. Some of them said they were told by verizon that switching the phone is not going to help. We'll see.
One other odd note which I see no one talking about -
When I plug my gn3 into my computer it just charges.
Whether its usb3 or usb2 - there is no way to access or transfer any files - no popups saying device connected. Just charges the phone quietly.
I've tried installing and re-installing samsung drivers, also tried that kies program, no dice.
Click to expand...
Click to collapse
Did you go into Settings > developer options and check USB debugging?

Issues With Drivers (Not the usual)

Does anyone else have issues with their drivers installing on their computer? DO NOT WORRY I have done numerous search on here, and tried every "fix" from XDA threads before I even posted this. In fact I believe it's my second one since I haven't been able to get some help. As stated before, I'm not sure if it's because of my work computer (It shouldn't be, my three co workers who hack their phone, 2 same device, have had no issues only me) or what but every time I try to install, it gets about 2/3 of the way and then stops and says it cannot install it. Even when I hook up my phone, or use Kies, it doesn't recognize CDC Serial or Samsung_android. YES I have USB Debugging enabled, but for the friggen life of me cannot get those two to be recognized therefore can't use Odin. It's getting really annoying so anyone really good with computers have any advice here? Thanks!
I'm assuming u have tried different USB ports? I know my front one is screwed from using casual in the past on my note deuce
Sent from my SM-G900V using XDA Premium 4 mobile app
I had to switch out numerous different USB cables, finally got an old Motorola one to work and recognize my phone.
Just a thought
Sent from my SM-G900V using XDA Free mobile app

Can't connect to PC via USB?

I don't see an option to set this as a media device when I plug it in to my computer. It shows up and is recognized as SAMSUNG Android ADB Interface but that's it. Am I missing something?
No MTP whatsoever
Same exact problem here
Mibuix0r said:
I don't see an option to set this as a media device when I plug it in to my computer. It shows up and is recognized as SAMSUNG Android ADB Interface but that's it. Am I missing something?
No MTP whatsoever
Click to expand...
Click to collapse
I just bought the Developer version of the Note 4. I'm using the USB cord that it came with. I've tried connecting it to two different computers. My Note 2 connects to both PCs fine using the same USB cable. I also have "Samsung ADB" showing up in device manager when I connect it. I also can't connect it to Kies 3. Tried using Kies to load drivers, uninstalled drivers many times and reloaded. USB debug is checked. Not sure what I'm missing either?
Maybe you change the mode.
you can try dial *#0808# then choose the second mode(MTP + ADB).
if you can not enter into that *#0808#,you can try an other method, input ##366633# then choose (DM mode disable).
hope that will help you!
Sent from my SM-N910V using XDA Free mobile app
Thank You!
zsnh_khy said:
Maybe you change the mode.
you can try dial *#0808# then choose the second mode(MTP + ADB).
if you can not enter into that *#0808#,you can try an other method, input ##366633# then choose (DM mode disable).
hope that will help you!
Sent from my SM-N910V using XDA Free mobile app
Click to expand...
Click to collapse
Thank you sooooo much! That did it!! Fixed!! I used this one ##366633# the other number wouldn't work for me. I tried so many "Hidden Menu" numbers last night but none would work. I even read a post that said these numbers won't work on Verizon phones. Since I couldn't get any to work myself, I believed it. I almost ignored your post thinking it was another solution for someone on a different network than mine. Unbelievable...I tried so many different crazy solutions but nothing would work. I was ready to wipe my phone and start over but when I woke this morning I decided to check and see if anyone had updated this thread....low and behold....a christmas android angel did appear...ok maybe I'm going a bit far but I've spent 2 days on this. Just want to say thank you again. It feels so good when a problem like this is resolved
Great solution to get MTP +ADB on Note 4 N910T
zsnh_khy said:
Maybe you change the mode.
you can try dial *#0808# then choose the second mode(MTP + ADB).
if you can not enter into that *#0808#,you can try an other method, input ##366633# then choose (DM mode disable).
hope that will help you!
Sent from my SM-N910V using XDA Free mobile app
Click to expand...
Click to collapse
You are amazing brother! Thanks so much for your smart and intelligent post without which I would be be a dead person! Have spent entire day trying to find a way to get MTP mode on my phone. Million thanks for lending your help. I almost tried every other method mentioned in the above posts to get my computer to recognize the Note 4 storage but your *#0808# did it all in a second!!!
Hats off to you!!! Cheers!:good::good::good::good::good:
Not working
Kamaldev.kd said:
You are amazing brother! Thanks so much for your smart and intelligent post without which I would be be a dead person! Have spent entire day trying to find a way to get MTP mode on my phone. Million thanks for lending your help. I almost tried every other method mentioned in the above posts to get my computer to recognize the Note 4 storage but your *#0808# did it all in a second!!!
Hats off to you!!! Cheers!:good::good::good::good::good:
Click to expand...
Click to collapse
Team,
I tried with both the codes, though *#0808# gives the option to select the second mode(MTP + ADB).
Rebooted device, still the same.
Please help
@sumitsancheti
Hello
Settings/Developer Options (Make sure that Developer Options are turned on).
Then check Stay Awake and USB Debugging mode and rebot your phone.
Computer won't recognize my Note 4
So I have plugged in my Galaxy Note 4 via a normal USB-microUSB cable, and nothing happens. It starts to charge, but none of the 3 computers I tried would recognize it. Not as a media device, nothing. This is extremely irritating since I HAVE done this before with THIS phone. It connected to my old Alienware laptop with zero problems. The only difference between then and now is that I was in South Korea, and now I'm not. This is a Korean phone, but it's unlocked and has always worked like all the other Samsungs I've ever had. But my US computers just WILL NOT recognize it. I tried the ##366633# thing and it said USSD code running, then 'The entered values are outside the valid range. Check the values and try again.' Beginning to lose my temper over here....SIGH. Any help?
I have the same problem, tried three computers and none recognize it. I tried the *#0808# method too, it changes the usb debugging checkbox to checked but the whole setting is still greyed out. When connecting to the computers the phone starts charging but nothing else happens. I installed the usb drivers from samsungs site too, but it did not help.
Is there any way to get usb mass storage mode??
Has anyone had any luck getting this working? I'm having the same problem! I have tried entering all of those codes mentioned above, have rebooted the phone and am not even sure what to do anymore. I really don't want to do a factory reset to my phone, but I'm running out of ideas and there doesn't seem to be any fixes out there that work for me. Please help!
I tried dialing the ##366633# but it didn't work. I kept on getting an error saying something like unknown MMI.
This is what I did and mass storage worked fine. I don't know if it'll work for everyone's Note 4 since I'm still a beginner at android.
If you haven't, first download and install the Samsung USB drivers to your PC: http://www.samsung.com/us/support/owners/product/SM-N910AZKEATT?CID=AFL-hq-mul-0813-11000946#
Then go into the Developer Options setting of the Note4 and select "USB Debugging" and "Allow mock locations". Then restart the Note 4 and go to a home screen. Then connect your Note4 to the PC via USB. After the PC sees and establishes a connection, you will see the drive: SAMSUNG-SM-N910A (I have an ATT variant). And clicking on it will display one drive for your phone and one drive for your sd card... if you have an SD card inserted. Works as mass storage.
I got the idea here: https://www.youtube.com/watch?v=GnQ9uxNogeI
Can't connect my galaxy note 4 (SM-N910T) to my computer
I have try everything and nothing works, new cable, new battery, reset to factory mode, reboot, all the *#0808#, ##366633#, change the usb port for an original one and still nothing. when I plug the phone in the charging mode on the phone goes on but is not recognized by kies on my mac air, and using the same cable I plug in my note 3 and is recognized immediately that means the problem is on the phone, I also notice that when I plug it in to the fast charger is taking too long to charge as long as 6 hours for a full charge. Running out of options! PLEASE HELP.
All this happened after an upgrade use to work just fine before the update.
chicho777 said:
Can't connect my galaxy note 4 (SM-N910T) to my computer
I have try everything and nothing works, new cable, new battery, reset to factory mode, reboot, all the *#0808#, ##366633#, change the usb port for an original one and still nothing. when I plug the phone in the charging mode on the phone goes on but is not recognized by kies on my mac air, and using the same cable I plug in my note 3 and is recognized immediately that means the problem is on the phone, I also notice that when I plug it in to the fast charger is taking too long to charge as long as 6 hours for a full charge. Running out of options! PLEASE HELP.
All this happened after an upgrade use to work just fine before the update.
Click to expand...
Click to collapse
Sounds like a problem with the usb port of the phone.
note 4 not connecting to usb solved
Just format the SD card ..
Cheeers..
I was trying to connect my galaxy note 4 but it won't show on my computer so I decided to follow your instructions. I tried the first code ##366633# and it did not work so I tried the second one *#0808# and it did work. now I can see my note 4 on my computer which I can download files. thanks a lot.
zsnh_khy said:
Maybe you change the mode.
you can try dial *#0808# then choose the second mode(MTP + ADB).
if you can not enter into that *#0808#,you can try an other method, input ##366633# then choose (DM mode disable).
hope that will help you!
Sent from my SM-N910V using XDA Free mobile app
Click to expand...
Click to collapse
Man! you are a life saver.... Thank you so much! :good: :highfive:
When I dial either of those two numbers I open my phone dialer and hit call and the phone starts dialing and then I get a "Welcome to verizon wireless.." message Am I doing something wrong?
Thanks this is so frustrating and I just bought this phone off swappa and I want to send it back if the usb port is bad.
NativeGuyOKC said:
Has anyone had any luck getting this working? I'm having the same problem! I have tried entering all of those codes mentioned above, have rebooted the phone and am not even sure what to do anymore. I really don't want to do a factory reset to my phone, but I'm running out of ideas and there doesn't seem to be any fixes out there that work for me. Please help!
Click to expand...
Click to collapse
This is an old thread but Im having the same issue, did a factory reset and it is still not working, Tried all above remedies to no avail. I have synced this very phone to this same macbook pro prior to the 5.1.1. update so it must be that as other handsets I have are recognized by this mac. So I am really pissed off now. My Samsung sdhc has gone bad after a year of no problems and no I cant transfer data. Tmo note 4 stock.
You guys are the best
had the same problem, just used the code and it worked for me, thank you so much:laugh::laugh::laugh::laugh::laugh::laugh:

OTA Update disappeared

I have the Droid Turbo 2 through Verizon.. The Marshmallow update popped up on my device about a week or so ago and I ignored it. I thought if there was going to be a root for this phone, it would be before the update... So i waited.
Now though, when I go to download marshmallow or do/search for the update, it says I'm up to date (yet it says i have v5). It won't seem to detect the v6 update.
I've been looking all over on what I can do to update. I've tried using the Verizon android update app, but it wont detect my phone (???) and there's no way to do the update using Fastboot. And I'm not clearing the Google Services Framework as I've read way too much on how it can mess up the device.
Does anyone know what I can do to remedy this?
I think Verizon pulled the update a day or two after it went live. Probably due to some reported issues. I don't think they've made it available again yet.
I'll bet if it has been pulled for additional testing, we won't see an update until after the April security patch is published by Google (and maybe they'll also throw in wifi calling?).
Sent from my SM-G935V using Tapatalk
houseonfire said:
I have the Droid Turbo 2 through Verizon.. The Marshmallow update popped up on my device about a week or so ago and I ignored it. I thought if there was going to be a root for this phone, it would be before the update... So i waited.
Now though, when I go to download marshmallow or do/search for the update, it says I'm up to date (yet it says i have v5). It won't seem to detect the v6 update.
I've been looking all over on what I can do to update. I've tried using the Verizon android update app, but it wont detect my phone (???) and there's no way to do the update using Fastboot. And I'm not clearing the Google Services Framework as I've read way too much on how it can mess up the device.
Does anyone know what I can do to remedy this?
Click to expand...
Click to collapse
We have three Droid Turbo 2's since November. The first two got the update "on time", downloaded and installed both parts with no problem. The third one, however, was never offered the update, and then over the last couple of weeks, despite checking for updates several times a day, it was never offered on that phone.
I tried connecting the phone to my own laptop (a Dell XPS15 - Windows 10). While the laptop recognized the phone, and I could transfer files back and forth, the VSUA (Verizon software upgrade assistant) never responded to having the phone connected. I tried moving the cable from one of the 3 USB 3.0 connections to the sole USB 2.0 connection - still no joy.
Finally, I installed VSUA on another laptop and also tried a different USB cable. It took about 30 seconds, but this time the VSUA actually recognized the phone and offered the update.
The OTA updates had been offered as two files: the first relatively small, and the second 1.1GB. This time, via VSUA, I was only offered a single update - and it was large, and took a long time to download. The install was also pretty slow - but in the end it worked, and the phone was fully updated to the same version that our other two phones were up to after the two OTA updates.
My suggestion: round up a couple of different very good USB cables. Make sure you're using a USB 2.0 port on your computer -- not USB 3.0; I don't know if that's superstition or not, but stories online seem pretty consistent that this is needed to make VSUA recognize your phone, and it worked for me. Make sure your phone is set to "MTP" mode in the USB options when you connect to your PC.
As I noted above, it took several tries on two different laptops, but VSUA finally worked for me, found and installed the update. It takes patience, but should work. Worst case, if you still have no luck, see if you can locate another computer to try - again making sure you're using a USB 2.0 port. I really think that, if you're persistent and methodical, you'll be able to install the update.
So, what's your Android version now? 6.0 or 6.0.1?
Sent from my XT1580 using Tapatalk
bobyn said:
So, what's your Android version now? 6.0 or 6.0.1?
Sent from my XT1580 using Tapatalk
Click to expand...
Click to collapse
All three are still at 6.0
Sent from my XT1585 using Tapatalk
I posted this on the Marshmallow 1 of 2 thread under the Droid Turbo 2 General forum, I had the same issue with my wife's phone. I used Verizon SUA utility and was able to update with no problem. Hope this helps.

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