Can't connect to PC via USB? - Galaxy Note 4 Q&A, Help & Troubleshooting

I don't see an option to set this as a media device when I plug it in to my computer. It shows up and is recognized as SAMSUNG Android ADB Interface but that's it. Am I missing something?
No MTP whatsoever

Same exact problem here
Mibuix0r said:
I don't see an option to set this as a media device when I plug it in to my computer. It shows up and is recognized as SAMSUNG Android ADB Interface but that's it. Am I missing something?
No MTP whatsoever
Click to expand...
Click to collapse
I just bought the Developer version of the Note 4. I'm using the USB cord that it came with. I've tried connecting it to two different computers. My Note 2 connects to both PCs fine using the same USB cable. I also have "Samsung ADB" showing up in device manager when I connect it. I also can't connect it to Kies 3. Tried using Kies to load drivers, uninstalled drivers many times and reloaded. USB debug is checked. Not sure what I'm missing either?

Maybe you change the mode.
you can try dial *#0808# then choose the second mode(MTP + ADB).
if you can not enter into that *#0808#,you can try an other method, input ##366633# then choose (DM mode disable).
hope that will help you!
Sent from my SM-N910V using XDA Free mobile app

Thank You!
zsnh_khy said:
Maybe you change the mode.
you can try dial *#0808# then choose the second mode(MTP + ADB).
if you can not enter into that *#0808#,you can try an other method, input ##366633# then choose (DM mode disable).
hope that will help you!
Sent from my SM-N910V using XDA Free mobile app
Click to expand...
Click to collapse
Thank you sooooo much! That did it!! Fixed!! I used this one ##366633# the other number wouldn't work for me. I tried so many "Hidden Menu" numbers last night but none would work. I even read a post that said these numbers won't work on Verizon phones. Since I couldn't get any to work myself, I believed it. I almost ignored your post thinking it was another solution for someone on a different network than mine. Unbelievable...I tried so many different crazy solutions but nothing would work. I was ready to wipe my phone and start over but when I woke this morning I decided to check and see if anyone had updated this thread....low and behold....a christmas android angel did appear...ok maybe I'm going a bit far but I've spent 2 days on this. Just want to say thank you again. It feels so good when a problem like this is resolved

Great solution to get MTP +ADB on Note 4 N910T
zsnh_khy said:
Maybe you change the mode.
you can try dial *#0808# then choose the second mode(MTP + ADB).
if you can not enter into that *#0808#,you can try an other method, input ##366633# then choose (DM mode disable).
hope that will help you!
Sent from my SM-N910V using XDA Free mobile app
Click to expand...
Click to collapse
You are amazing brother! Thanks so much for your smart and intelligent post without which I would be be a dead person! Have spent entire day trying to find a way to get MTP mode on my phone. Million thanks for lending your help. I almost tried every other method mentioned in the above posts to get my computer to recognize the Note 4 storage but your *#0808# did it all in a second!!!
Hats off to you!!! Cheers!:good::good::good::good::good:

Not working
Kamaldev.kd said:
You are amazing brother! Thanks so much for your smart and intelligent post without which I would be be a dead person! Have spent entire day trying to find a way to get MTP mode on my phone. Million thanks for lending your help. I almost tried every other method mentioned in the above posts to get my computer to recognize the Note 4 storage but your *#0808# did it all in a second!!!
Hats off to you!!! Cheers!:good::good::good::good::good:
Click to expand...
Click to collapse
Team,
I tried with both the codes, though *#0808# gives the option to select the second mode(MTP + ADB).
Rebooted device, still the same.
Please help

@sumitsancheti
Hello
Settings/Developer Options (Make sure that Developer Options are turned on).
Then check Stay Awake and USB Debugging mode and rebot your phone.

Computer won't recognize my Note 4
So I have plugged in my Galaxy Note 4 via a normal USB-microUSB cable, and nothing happens. It starts to charge, but none of the 3 computers I tried would recognize it. Not as a media device, nothing. This is extremely irritating since I HAVE done this before with THIS phone. It connected to my old Alienware laptop with zero problems. The only difference between then and now is that I was in South Korea, and now I'm not. This is a Korean phone, but it's unlocked and has always worked like all the other Samsungs I've ever had. But my US computers just WILL NOT recognize it. I tried the ##366633# thing and it said USSD code running, then 'The entered values are outside the valid range. Check the values and try again.' Beginning to lose my temper over here....SIGH. Any help?

I have the same problem, tried three computers and none recognize it. I tried the *#0808# method too, it changes the usb debugging checkbox to checked but the whole setting is still greyed out. When connecting to the computers the phone starts charging but nothing else happens. I installed the usb drivers from samsungs site too, but it did not help.

Is there any way to get usb mass storage mode??

Has anyone had any luck getting this working? I'm having the same problem! I have tried entering all of those codes mentioned above, have rebooted the phone and am not even sure what to do anymore. I really don't want to do a factory reset to my phone, but I'm running out of ideas and there doesn't seem to be any fixes out there that work for me. Please help!

I tried dialing the ##366633# but it didn't work. I kept on getting an error saying something like unknown MMI.
This is what I did and mass storage worked fine. I don't know if it'll work for everyone's Note 4 since I'm still a beginner at android.
If you haven't, first download and install the Samsung USB drivers to your PC: http://www.samsung.com/us/support/owners/product/SM-N910AZKEATT?CID=AFL-hq-mul-0813-11000946#
Then go into the Developer Options setting of the Note4 and select "USB Debugging" and "Allow mock locations". Then restart the Note 4 and go to a home screen. Then connect your Note4 to the PC via USB. After the PC sees and establishes a connection, you will see the drive: SAMSUNG-SM-N910A (I have an ATT variant). And clicking on it will display one drive for your phone and one drive for your sd card... if you have an SD card inserted. Works as mass storage.
I got the idea here: https://www.youtube.com/watch?v=GnQ9uxNogeI

Can't connect my galaxy note 4 (SM-N910T) to my computer
I have try everything and nothing works, new cable, new battery, reset to factory mode, reboot, all the *#0808#, ##366633#, change the usb port for an original one and still nothing. when I plug the phone in the charging mode on the phone goes on but is not recognized by kies on my mac air, and using the same cable I plug in my note 3 and is recognized immediately that means the problem is on the phone, I also notice that when I plug it in to the fast charger is taking too long to charge as long as 6 hours for a full charge. Running out of options! PLEASE HELP.
All this happened after an upgrade use to work just fine before the update.

chicho777 said:
Can't connect my galaxy note 4 (SM-N910T) to my computer
I have try everything and nothing works, new cable, new battery, reset to factory mode, reboot, all the *#0808#, ##366633#, change the usb port for an original one and still nothing. when I plug the phone in the charging mode on the phone goes on but is not recognized by kies on my mac air, and using the same cable I plug in my note 3 and is recognized immediately that means the problem is on the phone, I also notice that when I plug it in to the fast charger is taking too long to charge as long as 6 hours for a full charge. Running out of options! PLEASE HELP.
All this happened after an upgrade use to work just fine before the update.
Click to expand...
Click to collapse
Sounds like a problem with the usb port of the phone.

note 4 not connecting to usb solved
Just format the SD card ..
Cheeers..

I was trying to connect my galaxy note 4 but it won't show on my computer so I decided to follow your instructions. I tried the first code ##366633# and it did not work so I tried the second one *#0808# and it did work. now I can see my note 4 on my computer which I can download files. thanks a lot.

zsnh_khy said:
Maybe you change the mode.
you can try dial *#0808# then choose the second mode(MTP + ADB).
if you can not enter into that *#0808#,you can try an other method, input ##366633# then choose (DM mode disable).
hope that will help you!
Sent from my SM-N910V using XDA Free mobile app
Click to expand...
Click to collapse
Man! you are a life saver.... Thank you so much! :good: :highfive:

When I dial either of those two numbers I open my phone dialer and hit call and the phone starts dialing and then I get a "Welcome to verizon wireless.." message Am I doing something wrong?
Thanks this is so frustrating and I just bought this phone off swappa and I want to send it back if the usb port is bad.

NativeGuyOKC said:
Has anyone had any luck getting this working? I'm having the same problem! I have tried entering all of those codes mentioned above, have rebooted the phone and am not even sure what to do anymore. I really don't want to do a factory reset to my phone, but I'm running out of ideas and there doesn't seem to be any fixes out there that work for me. Please help!
Click to expand...
Click to collapse
This is an old thread but Im having the same issue, did a factory reset and it is still not working, Tried all above remedies to no avail. I have synced this very phone to this same macbook pro prior to the 5.1.1. update so it must be that as other handsets I have are recognized by this mac. So I am really pissed off now. My Samsung sdhc has gone bad after a year of no problems and no I cant transfer data. Tmo note 4 stock.

You guys are the best
had the same problem, just used the code and it worked for me, thank you so much:laugh::laugh::laugh::laugh::laugh::laugh:

Related

Broken touch screen cant enter security code to backup

hi, Please help me i dropped my hd2 and broke the touch screen is there anyway i can backup my phone as i had security code enabled and it wont let me enter it?? insurance company have agreed to fix it just need to post it to them but would like a back up first,
Thanks in advance
Ben Ralph
I don't know if this will work, but try MyMobiler (http://www.mymobiler.com/) and see if you can get it running without unlocking your phone.
It needs to install something on your device, and I can't remember if it requires any user interaction, and I don't know if it will do it whilst the phone is locked.
It basically gives you control over your mobile from your PC, so you can use the mouse to enter the PIN.
Hope this helps!
Edit:
You'll need ActiveSync (or later windows equivalent) running on your PC.
when i insert usb i cant select active sync its on disk drive
I thought sometimes if you leave the phone once the usb cable is plugged in, it automatically goes to active sync?
(also what insturance plan are you on, just out of interest)
no on mine i think it selects disk drive
natwest advantage gold free with my bank account
benralph said:
when i insert usb i cant select active sync its on disk drive
Click to expand...
Click to collapse
Ahh - don't know what you could do then. You'd need it on ActiveSync to control it from anything other than the screen! I guess you're gonna lose whatever's on there
[★] said:
I thought sometimes if you leave the phone once the usb cable is plugged in, it automatically goes to active sync?
Click to expand...
Click to collapse
Nah - it defaults to whatever you last used, which was obviously USB drive in this case.
thanks for your help guys just wanted to check before i sent it off hopefully most of its backed up on microsoft my phone
going to post at 550pm unless someone can help back up
john is right, the default is ActiveSync the FIRST time you connect, but after that it defaults to the last option used, but if last was USB Drive and you remove the SD Card it will default to ActiveSync again, this is a first step but I'm afraid you still won't be able to install Mobiler (a fantastic app I discovered 1 hour ago by the way!) as it has to install on the phone and you won't be able to click OK to install at the prompt. But you may be able to Backup files on your PC using activesync, so it worth a try!
Another bit of advice that won't help you immediately, but for future reference, I would highly recommend getting Microsoft MyPhone installed. I've got it backing up contacts, emails, text, photos etc. every night whilst I sleep. It really does help when starting from scratch, after flashing ROMs or hard resets.
right removed sim card,
removed mem card,
soft reset
phone said to many incorect pin entered enter a1b2c3 or emergency number
inserted usb
conected to active sync
easywan remote support let me use my phone!!
Well Happpy
Thanks guys
benralph said:
right removed sim card,
removed mem card,
soft reset
phone said to many incorect pin entered enter a1b2c3 or emergency number
inserted usb
conected to active sync
easywan remote support let me use my phone!!
Well Happpy
Thanks guys
Click to expand...
Click to collapse
Nice one mate.
Good to know there's a way round that problem. I'm sure you won't be the last

[Q] Phone wont connect to usb storage.. Help

My Epic 4g wont let me use the usb so i can mount it to my labtop. I am trying to add the new cm9 but i cannot transfer the files to my sd card. Anyway around this? I have used 2 different usb cables and used all the different ports as well. Still nothing, also notice i cannot Odin either because of this as well...
I have had the same problem. Scoured the internet and found no solution. Just a lot of people with the same problem. A lot, a lot.
Anyways, what I've been doing is either using airdroid to wirelessly send files to my phone or putting the micro-usb card into a usb stick adapter to transfer stuff.
Don't know if that helps but it was easier for me than odining back, and uninstalling and reinstalling the drivers to see if it magically decided to work again.
Froyo or gingerbread? This is going to sound stupid, but if you are on gingerbread or cm7/cm9, did you drop down the notification bar and select "usb storage"?
This is new coming from froyo.
Sent from my SPH-D700 using XDA App
make sure that USB debugging is off.
Try reinstalling the drivers. Also until you can get that working you can pop your micro sd into the adaptor and pop it into your laptop and transfer the files onto it.
all of the above
check drivers
make sure usb its not set to debugging.
also make sure to dial ##8778# and make sure its on PDA not modem.
It asks me to search for the drivers and when it does nothing comes up. Also even when i hold the power off button where you can cut the phone off/boot into recover/usb data storage. the usb data storage isnt clickable. I tried the drop down notification but there isnt even i connect to usb tab even there, I have usb debugging checked off and still nothing. Im really trying to find a way to odin since i think i got a bad download...im on gingerbread though.
Wonder if sprints updates had anything to do with this?
slabhurta said:
It asks me to search for the drivers and when it does nothing comes up. Also even when i hold the power off button where you can cut the phone off/boot into recover/usb data storage. the usb data storage isnt clickable. I tried the drop down notification but there isnt even i connect to usb tab even there, I have usb debugging checked off and still nothing. Im really trying to find a way to odin since i think i got a bad download...im on gingerbread though.
Wonder if sprints updates had anything to do with this?
Click to expand...
Click to collapse
Google the drivers you need. Try a different cord and a different port.
Sent from my CM9 Epic 4G.
I posted this a while ago still diesnt work right i will get a new phone and that phones usb will work lll fuk the epic
sent using my cup phone nukka
Iam tryin tighy now to connrct phone to the tv same cable wifes evo. Works epic nothing pos phone
sent using my cup phone nukka
Speedin07si said:
Google the drivers you need. Try a different cord and a different port.
Sent from my CM9 Epic 4G.
Click to expand...
Click to collapse
what do i search, i just dont know. epic 4g drivers?
slabhurta said:
what do i search, i just dont know. epic 4g drivers?
Click to expand...
Click to collapse
"Samsung Epic 4G drivers".
Sent from my SPH-D700 using xda premium
slabhurta said:
what do i search, i just dont know. epic 4g drivers?
Click to expand...
Click to collapse
Hell i think you can go to samungs website navigate to mobile and get them that way as well.
Sent from my CM9 Epic 4G.
The drivers are linked from the el30 full Odin post on the epiccm.blogspot.com blog
Sent from my SPH-D700 using Tapatalk

[Q] Can't see phone when connected to PC after root??

Hi, I just rooted my phone using CASUAL over on this thread: http://forum.xda-developers.com/showthread.php?t=2297900.
After root, when I connect my phone to my computer via USB, my phone isn't detected as an accessible drive. Anyone else having this problem? I'm suffering from flash withdrawals:crying:...please help!!
blue0302 said:
Hi, I just rooted my phone using CASUAL over on this thread: http://forum.xda-developers.com/showthread.php?t=2297900.
After root, when I connect my phone to my computer via USB, my phone isn't detected as an accessible drive. Anyone else having this problem? I'm suffering from flash withdrawals:crying:...please help!!
Click to expand...
Click to collapse
Make sure you have the latest and greatest samsung drivers, make sure you enable USB debugging, as it may have reverted back after you rooted to disabled under developers options.
TheAxman said:
Make sure you have the latest and greatest samsung drivers, make sure you enable USB debugging, as it may have reverted back after you rooted to disabled under developers options.
Click to expand...
Click to collapse
Thanks! I had all that you mentioned above and it still didn't work. But, I restarted my phone, and it started working all of a sudden...the only difference that I noticed was that before, when I plugged into my computer, the message in the notification bar said "Connected as an installer." Now, when it works, it says "Connected as a media device".
blue0302 said:
Thanks! I had all that you mentioned above and it still didn't work. But, I restarted my phone, and it started working all of a sudden...the only difference that I noticed was that before, when I plugged into my computer, the message in the notification bar said "Connected as an installer." Now, when it works, it says "Connected as a media device".
Click to expand...
Click to collapse
Glad to hear, but in the future, if you have a problem and want it solved faster, list everything that you have tried. not saying that you checked connect media device should have been in your OP. Good luck.
TheAxman said:
Glad to hear, but in the future, if you have a problem and want it solved faster, list everything that you have tried. not saying that you checked connect media device should have been in your OP. Good luck.
Click to expand...
Click to collapse
Thanks, good feedback. I realized that after I saw your reply.
blue0302 said:
Thanks, good feedback. I realized that after I saw your reply.
Click to expand...
Click to collapse
I will help anyone that gives good details, and I know alot of the old timers here will also help if you detail better, I know, I was where you are today...good details will get better results.

[Q] No more Wifi, No more USB mode! I was Hardbricked!?

Guys I tried to root my Verizon S3 for the first time. Everything was going well until......my ****ty micro usb cable disconnected when I was starting the "no wipe" root.tar. ****ing had to do a factory restart in recovery mode to see if I could get my Wifi and USB detection fixed. Everything was wiped out. I still cannot turn on my wifi and my pc will not sense that I am connected to it. Anyone know what I can do?
Wrong thread buddy. This is for the note 3. Unless you just made a typo... Other than that, I can't help, don't have my phone yet.
Sent from my SPH-D710 using XDA Premium 4 mobile app

Issues With Drivers (Not the usual)

Does anyone else have issues with their drivers installing on their computer? DO NOT WORRY I have done numerous search on here, and tried every "fix" from XDA threads before I even posted this. In fact I believe it's my second one since I haven't been able to get some help. As stated before, I'm not sure if it's because of my work computer (It shouldn't be, my three co workers who hack their phone, 2 same device, have had no issues only me) or what but every time I try to install, it gets about 2/3 of the way and then stops and says it cannot install it. Even when I hook up my phone, or use Kies, it doesn't recognize CDC Serial or Samsung_android. YES I have USB Debugging enabled, but for the friggen life of me cannot get those two to be recognized therefore can't use Odin. It's getting really annoying so anyone really good with computers have any advice here? Thanks!
I'm assuming u have tried different USB ports? I know my front one is screwed from using casual in the past on my note deuce
Sent from my SM-G900V using XDA Premium 4 mobile app
I had to switch out numerous different USB cables, finally got an old Motorola one to work and recognize my phone.
Just a thought
Sent from my SM-G900V using XDA Free mobile app

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