Can make local calls but not long distance? - Galaxy S 4 Q&A, Help & Troubleshooting

Hello!
I just re-rooted my Samsung S4 phone to Android 6.0.1 ResurrectionRemix and so far everything works great! Just one small problem...I can make local calls but when I try to call long distance it doesn't complete dialing and give me a "Call Ended" without completing the call.
Any ideas? Are there any threads that you can point me out to?
I've rebooted, tried airplane mode on and off. Unless I have to flash again??? Any ideas??

I would updated the modem and bootloader.
If that doesn't work, then clean flash another ROM to see if the same thing is happening there.

This post is now solved
It turns out that the whole area I was trying to call by long distance the telephones were down. It had nothing to do with my Android OS!

Related

Cyanogenmod - cannot phone my phone, no SMS alerts...

Hi Everyone, I have searched for an answer to my problem but cannot find anything.
I have upgraded my G1 to Cyanogen, and everything works fine except I get no notifications to text messages, they just arrive, with nothing to tell me they have arrived.
Another problem is when I call my phone, it rings once and then gives an engaged tone. There is nothing coming up on the phone to say I have a call, however it does put the call in my missed call list...
I have checked GSM call settings but all forwarding is disabled.
I have just upgraded to the latest cyanogenmod with the updater software, however I still have the same problem.
Another thing that doesnt seem to work is the home button, and camera button, and the phone no longer locks.
I am at a loss for what to try, apart from trying to flash the phone back to its original state.
Any help would be greatly appreciated.
When you did the update did you wipe first? You can fix your problem, but you need to wipe your phone. So wipe, then reaaply the update. This does happen to people from time to time, and I've yet to see the direct cause or solution. A possibility is something in the dalvik-cache.

[Q] Can't make phone calls, Data still works

So, I went to make a phone call earlier and realized I hit the wrong number. I ended the call immediately and then immediately tried to call the right number and the call just ended before it even rang. Now I am unable to make phone calls as every time I try to call any number it says calling and then the call just instanly ends. Anyone have any idea what is going on?
First option would be to power off and pull the battery. If it doesn't work after trying that, than second option would be to perform a hard reset.
Regards,
Tom
are you running the stock rom, or are you rooted with clockwork recovery installed, and running a different rom?
I have definitely tried rebooting, removing battery, sim, etc. I have now discovered that this only happens when I am at work. I am going to have to do more extensive testing to figure out exactly where I can make calls and where I can't but could it have something to do with which tower I am connected to? I have full signal and data and sms work fine.
*edit* I have not rooted it yet or installed a custom ROM.
Okay, well. Now it appears to be working. Now I'm really confused. Anyone have any ideas what is going on?
nope, it sounds nuts to me.
i would recommend using the phone a lot and trying to recreate the problem under specific circumstances. perhaps its a faulty piece of hardware.

[Q] Not answering incoming call - galaxy s5 - 4.4 kitkat

First off, I didn't find this anywhere on the forum, so I hope it's not a dupe - but it's a very annoying problem. I have a Galaxy S5 on KitKat. Here's the issues (pretty much all related):
Often times, I'll answer an incoming call successfully but the person on the other line simply hears a continuous ring cycle.
(Same as #1), but instead of hearing ring cycles - they get voicemail.
On other occasions my phone will be face up on a counter, I'll get a phone call, and when I walk over to the device it will "automatically answer" but the person never connects on the other line.
For all of these occasions, this seems to happen more frequently the first time someone tries to call me. Sometimes additional incoming calls from that number will go through with more success, but not all the time. Restarting the phone and pulling out the SIM card and battery not only do not fix the issue, but seem to consistently re-create the problem.
I should also note that I had Google voice as my provider for voicemail, but I have temporarily disabled that and set up my voicemail through Verizon - still doesn't help. Also 3rd party dialer apps like Dialer One do not make a difference.
Here are my settings:
Android Version 4.4.4 - Kitkat, no updates available (non rooted)
Blocking mode disabled
Motions and Gestures disabled
S-Voice disabled
Preferred network mode: LTE / CDMA **This seemed to solve the problem at first, but it came back immediately. (It was set to 'Global')
I've spent hours trying to fix this and contemplated rooting my device to try to get it to work, but to be honest I'd rather just exchange the phone for a new one before I did something like that. I also have not restored to Factory Default... but again that is preferably a last resort.
Any thoughts? I need a 100% working phone for my job and missing phone calls and having to call people back just isn't cutting it.
rmarq423 said:
First off, I didn't find this anywhere on the forum, so I hope it's not a dupe - but it's a very annoying problem. I have a Galaxy S5 on KitKat. Here's the issues (pretty much all related):
Often times, I'll answer an incoming call successfully but the person on the other line simply hears a continuous ring cycle.
(Same as #1), but instead of hearing ring cycles - they get voicemail.
On other occasions my phone will be face up on a counter, I'll get a phone call, and when I walk over to the device it will "automatically answer" but the person never connects on the other line.
For all of these occasions, this seems to happen more frequently the first time someone tries to call me. Sometimes additional incoming calls from that number will go through with more success, but not all the time. Restarting the phone and pulling out the SIM card and battery not only do not fix the issue, but seem to consistently re-create the problem.
I should also note that I had Google voice as my provider for voicemail, but I have temporarily disabled that and set up my voicemail through Verizon - still doesn't help. Also 3rd party dialer apps like Dialer One do not make a difference.
Here are my settings:
Android Version 4.4.4 - Kitkat, no updates available (non rooted)
Blocking mode disabled
Motions and Gestures disabled
S-Voice disabled
Preferred network mode: LTE / CDMA **This seemed to solve the problem at first, but it came back immediately. (It was set to 'Global')
I've spent hours trying to fix this and contemplated rooting my device to try to get it to work, but to be honest I'd rather just exchange the phone for a new one before I did something like that. I also have not restored to Factory Default... but again that is preferably a last resort.
Any thoughts? I need a 100% working phone for my job and missing phone calls and having to call people back just isn't cutting it.
Click to expand...
Click to collapse
First try a data factory reset, if that doesn`t help refash the stock rom with odin 3.09 and after that factory reset/wipe cache in recovery.
rmarq423 said:
First off, I didn't find this anywhere on the forum, so I hope it's not a dupe - but it's a very annoying problem. I have a Galaxy S5 on KitKat. Here's the issues (pretty much all related):
Often times, I'll answer an incoming call successfully but the person on the other line simply hears a continuous ring cycle.
(Same as #1), but instead of hearing ring cycles - they get voicemail.
On other occasions my phone will be face up on a counter, I'll get a phone call, and when I walk over to the device it will "automatically answer" but the person never connects on the other line.
For all of these occasions, this seems to happen more frequently the first time someone tries to call me. Sometimes additional incoming calls from that number will go through with more success, but not all the time. Restarting the phone and pulling out the SIM card and battery not only do not fix the issue, but seem to consistently re-create the problem.
I should also note that I had Google voice as my provider for voicemail, but I have temporarily disabled that and set up my voicemail through Verizon - still doesn't help. Also 3rd party dialer apps like Dialer One do not make a difference.
Here are my settings:
Android Version 4.4.4 - Kitkat, no updates available (non rooted)
Blocking mode disabled
Motions and Gestures disabled
S-Voice disabled
Preferred network mode: LTE / CDMA **This seemed to solve the problem at first, but it came back immediately. (It was set to 'Global')
I've spent hours trying to fix this and contemplated rooting my device to try to get it to work, but to be honest I'd rather just exchange the phone for a new one before I did something like that. I also have not restored to Factory Default... but again that is preferably a last resort.
Any thoughts? I need a 100% working phone for my job and missing phone calls and having to call people back just isn't cutting it.
Click to expand...
Click to collapse
Im having the same issue, i cleared the cache, did a factory reset and made sure s voice was turned off, it cleared the issue up for about a month. Recently i have been having this issue happen more and more. Im starting to think it may have something to do with the Bluetooth or the visual Voice mail / voice mail. Anyone else have any ideas on what else to try or do ? The only problem is recreating the environment to cause it to happen. Right now its completely random.

Need Opinions And Thoughts Please

Ok ive been pulling my hair out for a while with this problem so im really hoping you guys can give me some answers or suggestions to help me fix it My Girlfriend has the Galaxy S5 SM-G900V. Baseband version G900VVRU2BOG5 So rooting or custom ROMS is out of the question so that leaves me with trying to diagnose and eliminate this problem without a easy way out.
Ok the problem is once she updated the phone to lollipop she had all the common problems that come with it over time i have slowly eliminated them with factory resets and cache cleaning and such although i have one problem that not even verizon can figure out. The phone itself with occassionally and randomly just refuse to make or receive calls its a very odd problem because the phone will send and receive sms and mms just fine when this happens but when we try to dial out it just sits at dialing and never connects, when calls are dialed into the phone it will ring 5 times or so then go to voice mail or just go straight to voicemail altogether without ever ringing the s5 shows no sign of anyone ever trying to call at all no ringing no records nothing. Once in a blue moon it will ring 4 times on the dial in and then the s5 will start ringing around the 5th ring which is extremely long time IMO. This happens very randomly and in all different locations i have disabled call blocking and auto reject i have tried safe mode to only experience the same problems, i have factory reset several times. Verizon opened a ticket with there tier 2 techs and network development team to check out the issue they tell us everything is completely fine and theres nothing they can see wrong. But they do not deny the problem is there they just cant explain it. Now get this, This is the second phone that has done this to her Ther first one had the same problem and was warranty claimed this is the second phone and same exact issues. Im not sure what else i can do i am a very tech savy person and this one has got me stumped the only thing i can see thats odd for me is the phone has 3 Phone services running in the background But I believe this may have something to do with the Touchwiz Easy Or Regular Home UI althought im not sure why it would use seperate apps. Anyway any input would be helpful Thanks

No calling, only SMS/data/wifi working on any ROM and/or stock

I've been using AICP for a while (Marshmallow), but haven't done an update in a while. By a while, I mean that I don't think I've flashed anything in weeks. Suddenly, I cannot make or receive calls today. Yesterday I made a number of calls just fine. I checked all the standard possible causes, dialer apps, default apps for phone, etc. After no success, I decided to flash back to stock.
Now I'm on stock 6.0. Same problem, cannot make calls. All I get is a screen which says "dialing" until it makes a tone sound and hangs up, never rings anyone. My phone never rings or responds when other people call. I do have full bars and service, and my APN is set up properly with AT&T in the USA. SMS and Data work fine, and so does WiFi. No other problems at all with the phone. I've had it for about a year and a half with no real hardware issues other than a loose charging port. No drops, no cracked screen or anything.
I'm wondering if anybody has a clue about what the problem with my phone is. I'm willing to generate and provide logs if there's a way to do that which could show the issue.
EDIT1: Derp, just tried the SIM in my girlfriend's phone. Seems to by my sim card. I'll go to AT&T tomorrow and report back here if the issue is fixed.

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