"Camera Busy" error after update - X Play Q&A, Help & Troubleshooting

Hello, I just bought a Moto X Play XT1563 used that has the camera problem.
When you open the camera app it returns the error "Camera busy. Can not start the camera. If this happens again, restart your phone."
The former owner of the handset, informed me that this happened after he upgraded the system.
I already took a technical assistance, the rear camera was changed but nothing solved.
I've tried all the tutorials and tips I found on the internet.
I'm still hoping to be a problem with the system.
Can anyone give me a light, or idea of what that might be?
I'm attaching the dmesg.log (kernel log, I'm currently with CoffeeKernel v2) which is returning some errors on the part of the camera.
I thank you.
Sorry, message has been translated.

same problem here.. anyone knows how to solve this?

Did u ever edited build.prop for any reason??if yes,just remove the lines u have added or restore the original build.prop file.

kos25k said:
Did u ever edited build.prop for any reason??if yes,just remove the lines u have added or restore the original build.prop file.
Click to expand...
Click to collapse
I've tried new and old ROMs, downgraded to 5.1.1 and went back to 6.0.1. But to no avail.

VictorLestat said:
same problem here.. anyone knows how to solve this?
Click to expand...
Click to collapse
Managed to solve?

no body? ;(

Nicolas Alves said:
no body? ;(
Click to expand...
Click to collapse
I've the same problem, when I try open the camera apk says "camera is busy), I changed the main camera but not fix the problem, so yesterday try to remove the front camera and now works only with the main. After that I replacing the front camera but after change only works the front, I've not a idea what happen with the phone but can't work with the both cameras.
I've stock firmware not rooted.

lipebu said:
I've the same problem, when I try open the camera apk says "camera is busy), I changed the main camera but not fix the problem, so yesterday try to remove the front camera and now works only with the main. After that I replacing the front camera but after change only works the front, I've not a idea what happen with the phone but can't work with the both cameras.
I've stock firmware not rooted.
Click to expand...
Click to collapse
After some test I think the problem is something with the front camera, when I mount the front camera sometimes work but not ever, in fact when I remove the front camera the main camera allways work. I verified the grounds but I not found nothing.
Another option it's a problem with the firmware.

lipebu said:
After some test I think the problem is something with the front camera, when I mount the front camera sometimes work but not ever, in fact when I remove the front camera the main camera allways work. I verified the grounds but I not found nothing.
Another option it's a problem with the firmware.
Click to expand...
Click to collapse
When you removed the front, did the flash (led) work again?
Mine currently does not work at all, not even the flashlight.

Maybe a solution
Guys, I've found that the problem in my phone was the flat of flash. It was a little to far from contacts . So I removed the clue in it's back and added a little piece of plastic. And assembled the phone again. It worked just like a charm.
I hope it helps you. (Sorry by the bad English)

lipebu said:
After some test I think the problem is something with the front camera, when I mount the front camera sometimes work but not ever, in fact when I remove the front camera the main camera allways work. I verified the grounds but I not found nothing.
Another option it's a problem with the firmware.
Click to expand...
Click to collapse
How do you remove one camera or the other? I rather have only the main camera working, I don't mind the front camera.

still work's? im having the same problem. could it be the middle frame is broken or someting? maybe bad connectors.
This one
https://ae01.alicdn.com/kf/HTB1.cpH...b-Moto-b-font-font-b-X-b-font-font-b-Play.jpg

I just disassembled the phone, disconnected back camera cables and reconnected againg (remember to pull the locker down after reconnect) , I needed to do it 2 times because the first attempt did'nt work. YOu can try the camera witthout put the screws. Reassembled and now no errors!

erickdeoliveiraleal said:
I just disassembled the phone, disconnected back camera cables and reconnected againg (remember to pull the locker down after reconnect) , I needed to do it 2 times because the first attempt did'nt work. YOu can try the camera witthout put the screws. Reassembled and now no errors!
Click to expand...
Click to collapse
Just that? Because I tried changing my back camera but it didn't fix. Your camera still works?

justi153 said:
still work's? im having the same problem. could it be the middle frame is broken or someting? maybe bad connectors.
Click to expand...
Click to collapse
I've done a little mod and resolved my problem. The led's connectors were not touching correctly the connectors of the board.
I corrected it by sticking a little piece of plastic below the connectors of "middle frame", so it became a little popped out and solved the problem.
I hope have helped you guys.

josueoliveira said:
I've done a little mod and resolved my problem. The led's connectors were not touching correctly the connectors of the board.
I corrected it by sticking a little piece of plastic below the connectors of "middle frame", so it became a little popped out and solved the problem.
I hope have helped you guys.
Click to expand...
Click to collapse
this one?

justi153 said:
this one?
Click to expand...
Click to collapse
No. The blue one. I've lifted a little the connectors and put a plastic piece below it.
The first time the piece, got loose, the second time I used a dual face tape, to put it together.

josueoliveira said:
No. The blue one. I've lifted a little the connectors and put a plastic piece below it.
The first time the piece, got loose, the second time I used a dual face tape, to put it together.
Click to expand...
Click to collapse
im going to try this on the weekend and tell u if it works, Thanks!!

Hi Guys,
I too have the same issue. I have a XT1562 and it started post update to nougat stock. Than I moved to lineage 14.1 hoping that it will fix the issue but all in vein. Have tried all the methods on the internet. If its hardware issue and can you show in pics how to fix it.

Tried and worked
josueoliveira said:
Guys, I've found that the problem in my phone was the flat of flash. It was a little to far from contacts . So I removed the clue in it's back and added a little piece of plastic. And assembled the phone again. It worked just like a charm.
I hope it helps you. (Sorry by the bad English)
Click to expand...
Click to collapse
Hi Thanks for your post... I have pushed the flash and the camera did open... I will disassemble and sit correctly the flash :cyclops:

Related

Camera initialization error 36001.100.2

I have a xda II that gives the error, error 36001.100.2 when I start the camera app, Also the sound has gone. I can hear a hiss but no sound, so the speaker is working.
I have hard reset the xda no change. I am about to reinstall the rom. (wating on a new usb cable!)
Rom - 1.60.00wwe
Radio - 1.08.00
I did find one link that suggested taping the phone on the table!, (http://forum.xda-developers.com/viewtopic.php?t=7880&highlight=camera+36001) and yes I did try this... but still no luck, I would love to have a better understanding what the problem may be. I have dismantled the unit to check the spk connections which are fine.
Thanks for looking over this request for help.
Regards.
Troy
upgrade the camera module
I have reloaded the rom, still no good, however. I then removed the camera, module, I noticed some dark marks on 2 contacts.
Once I put the phone back together, the sound now works. So my guess is some water has shorted the camera out.
So my question now is, can I put a different camera from a newer phone in this one?
Hope to hear back some day?
Regards,
Troy
i doubt it they need to be compatible to work
because the protocol they communicate with need to be the same
Thanks for that Rudegar, I kind of wondered.
Do you have any idea if you can still get this kind of part still?
And if so where?
Thanks again for your comments.
sorry i know nothing of spareparts
Re: upgrade the camera module
emp69 said:
I have reloaded the rom, still no good, however. I then removed the camera, module, I noticed some dark marks on 2 contacts.
Once I put the phone back together, the sound now works. So my guess is some water has shorted the camera out.
So my question now is, can I put a different camera from a newer phone in this one?
Hope to hear back some day?
Regards,
Troy
Click to expand...
Click to collapse
Hi I am Ben from Singapore, I faced the same problem as Troy. Can advise how to upgrade the camera module. I am very new to O2 XDA. Pls Help
Click to expand...
Click to collapse
Try to disable all programs, and try it again. Had these problems b4 and noticed some aftermarkets program crash with my XDA2 camera feature.

camera module

anyone have experience taking apart the phone and replacing the camera module? or know what instruments are needed for this? thanks a lot!
Which Camera module did you need to replace ?
The main module (The one next to the battery) or the low res version for Video Calls ??
Both are fairly straight forward to replace (The Main one is actually easier than the Video Call One).....
The biggest problem you will have is obtaining one of these modules...
Having said that though, I did see a link here not so long ago for a place in china that was selling parts for these things relatively cheap (Screens, cases, etc).....
As for getting to the main module...
1) Remove Battery cover, battery, and all the screws around the battery area..
2) Remove the bottom cover (From memory there are 4 clips... Take your time and prise them off with a screwdriver...)
3) You should have access to the Camera module (From memory... Its been a long time since I took mine apart)....
There is a workshop manual on here somewhere... Definitely download the thing as it explains everything in regards to taking apart and putting the thing back together again....
yeah the main back camera
ill look around for the manual.. thanks!
trewang said:
yeah the main back camera
ill look around for the manual.. thanks!
Click to expand...
Click to collapse
It's on the ftp. Something with confidential in the name.
BTW I took mine apart (to replace the LCD and later again to replace the flex cable) and now the camera doesn't work anymore.
Hi man i have the same problem with you once my phone fell of and i think the camera is damaged so pleas if you find any links of the selling parts post it hear.I also damaged the flash light too.
Wow, my camera just started working again. I had the "Failed to initialize camera 3600:100:x" error.
I actually tried fixing that by swapping the camera from another MDA Pro, but that didn't help.
My main camera is not working and the flash too its not giving me any errors when i start the camera it takes some time to start and the only thing i have is a black screen my flash is not working too.Is there a place to bye one of these?Or if i send it to qteq will they fix it?And how much they will charge me for this?and i was thinking to sell it oh man.

Problem with my Front Sensor

Hi every one,
My Hermes' Front Sensor has got some problems
I use Web Camera to open Front Sensor and i can only see a mass of purple very very unclear image through it.
And the last time i use web camera to check Front Sensor i didn't find such a problem, everything goes well.
If there any bugs in the Front Sensor ?
Thanks !
no one knows....?
bless...
Bump
The same thing has happened to me. I have tried it on different roms, including one I know it worked on before, so it must be a hardware issue. Could this be caused by a loose connector or something with a simple fix like that?
I dont want to take my phone apart if theres no chance of fixing it anyway.
Maybe people are confused by the term "Sensor"?
I will assume you meant the Front Camera.
If so, then yes the connector can come loose. It is a simple push on connector, but you do have to dismantle quitefar to get to it.
Have a look here:
http://forum.xda-developers.com/showpost.php?p=2337130&postcount=4
Assuming you have been through soft and hard resets, you MIGHT want to attempt dismantling the phone.
Mike
Well, I got ss1271 by email and I'm confused (nothing unusual there you may think!!) What he says is this:
Sorry for that I cannot have an access to this xda-developers forum right now, but I'll check it asap.
Well, I mentioned "sensor" which refers to the sensor module that located right of the earphone( a transparent some cube-like stuff), not the front camera.
Whatever, I'm very glad that u could gimme a possible answer, thanks in advance!!
Click to expand...
Click to collapse
(Hope you don't mind me posting the email ss1271 - nothing looked private or confidential)
Can anybody think what is being referred to? I know there is a keyboard light sensor, but that seems irrelevant so what is being referred to?
Any ideas?
Mike
Thanks Mike, you were right the first time, it is the front camera. The confusion has come about because Ateksoft refer to it as the front sensor in their webcamera software, and as that and coolcamera are the only software other than video-calling which can use the front camera, that is where both ss1271 and myself discovered the problem.
I have opened my phone up once a while back, but am not in a hurry to do it again until I have a serious need to use the front camera.
I actually used your guides when I opened up my phone before, and will again if I try to solve this before I upgrade, (too poor to at the moment), so thanks for providing them.
Heres a pic of me taken with my front cam.
jez83uk said:
Thanks Mike, you were right the first time, it is the front camera. The confusion has come about because Ateksoft refer to it as the front sensor in their webcamera software, and as that and coolcamera are the only software other than video-calling which can use the front camera, that is where both ss1271 and myself discovered the problem.
I have opened my phone up once a while back, but am not in a hurry to do it again until I have a serious need to use the front camera.
I actually used your guides when I opened up my phone before, and will again if I try to solve this before I upgrade, (too poor to at the moment), so thanks for providing them.
Heres a pic of me taken with my front cam.
Click to expand...
Click to collapse
Actually I kinda like that pic. Almost psychadeli.. what ya ma call it! But does it improve on reality??
Mike
Well you can't tell that I haven't had a shave today, so there are some benefits. I could make it my profile pic, but I rather like hoagy, what do you reckon?
To get back on topic, do you think that it is a loose connector, is this something you have come across before?
jez83uk said:
Well you can't tell that I haven't had a shave today, so there are some benefits. I could make it my profile pic, but I rather like hoagy, what do you reckon?
To get back on topic, do you think that it is a loose connector, is this something you have come across before?
Click to expand...
Click to collapse
Well hoagy looks fine!
The push in connector is the most obvious first thing to check in my view. The trouble is loose connectors can show a host of different scrambled pictures and weird colours and missing lines. Can't recall one that vivid shade before but I've seen bright green
I guess the standard thing is just ensure it's not software by doing a hard reset (but I guess you have done that already)
Mike
Hi Mike,jez
First i apologize for my mistaken the Hermes with the Touch Diamond.
When I first got Mike's mail, I took it grant to think that Mike was talking about the Diamond issue...
I'm sorry for you two guys to get confused.
Now I'll clearify that in this thread I was discussing about the FRONT CAMERA of Hermes.
and unfortunately I eventually cannot fix the front camera problem.

Touch screen not working

Hey guys, I have been so much frustrated about my htc topaz....till now it is working perfectly. Since yesterday all of a sudden touch screen stops working...with ballooning effect on screen ...previously ballooning effect was noticed before 3-4 days,but i did not pay attention on it as touch screen working at that time..
What may be the probable cause is it digitizer or lcd screen gone?
I have uploaded the pictures also..
That's the Chinese Diamond2?
If so I have the same problem with a Chinese phone... There is a part of the screen that's not working fine (like a balloon on the left side of the screen). I have to press really hard and press more to the side than it should be
I've already considered in opening the phone to try to solve the problem.
Does anyone already opened his phone with success? Any pictures available to help the task?
indresh88, sorry to use your topic but I think we both need the same...
I had the same problem, is very usual in this phone. the tecnical changed the screen.
luisitron said:
I had the same problem, is very usual in this phone. the tecnical changed the screen.
Click to expand...
Click to collapse
The problem is that my phone came from China... So I would have to send it there, and that's not an option...
rvrosa said:
That's the Chinese Diamond2?
If so I have the same problem with a Chinese phone... There is a part of the screen that's not working fine (like a balloon on the left side of the screen). I have to press really hard and press more to the side than it should be
I've already considered in opening the phone to try to solve the problem.
Does anyone already opened his phone with success? Any pictures available to help the task?
indresh88, sorry to use your topic but I think we both need the same...
Click to expand...
Click to collapse
no definately not...it's factory unlocked asian version...also it is t5353 and official stock rom.
by the way how can we differentiate between chinese and factory unlock phone?
have you solve your problem?
Hi, use some standard scotch tape or tesa film. Stick it over the affected area and peel the tape off. This should unstick the digitizer again, it did the job for me quite often...
Cheers
badari said:
Hi, use some standard scotch tape or tesa film. Stick it over the affected area and peel the tape off. This should unstick the digitizer again, it did the job for me quite often...
Cheers
Click to expand...
Click to collapse
Please explain that better? I only have to stick some scotch tape on the screen and peel it off?? I have a screen protector, so it's better to take it?
Thanks
indresh88 said:
no definately not...it's factory unlocked asian version...also it is t5353 and official stock rom.
by the way how can we differentiate between chinese and factory unlock phone?
have you solve your problem?
Click to expand...
Click to collapse
I have the T5388i dual sim.
I'm no expert on those phones, but I think an easy way to know if the phone is HTC or Chinese version is the front camera side (on HTC is on the right and on the replica is on the left)
Other simple way is if it's dual sim than it's not from HTC.
If I'm telling some mistakes please someone correct me.
Concerning the problem... it's not solved
rvrosa said:
I have the T5388i dual sim.
I'm no expert on those phones, but I think an easy way to know if the phone is HTC or Chinese version is the front camera side (on HTC is on the right and on the replica is on the left)
Other simple way is if it's dual sim than it's not from HTC.
If I'm telling some mistakes please someone correct me.
Concerning the problem... it's not solved
Click to expand...
Click to collapse
Well according to my research...If you have standard htc phone, you have device name t5353,no dual sim,htc written on left side and front camera on right side....
badari said:
Hi, use some standard scotch tape or tesa film. Stick it over the affected area and peel the tape off. This should unstick the digitizer again, it did the job for me quite often...
Cheers
Click to expand...
Click to collapse
it helped me quite good and temporery, but how to fix it permanently...?
replace the touch screen digitizer.
eBay have many of them...
I have replaced my cracked one last month.
Two fixes for the scotch tape issue
1. Always take along some scotch tape or
2. Replace the digitizer. This can be done faily easily, see some other posts.
Cheers
I've looked at ebay for the digitizer and I've found many... the question is if they work on my phone?
I have a DUAL SIM T5388i, can anyone point me the right digitizer?
I've tried the tape but didn't worked I don't know if I'm doing it right because I've noticed no diference.
Help me!
I also have this problem, It just stopped working. I was calling, 10 minutes later when i took my phone and tried to unlock it, it did nothing, when i connect my phone in windows 7 with mobile center, I installed SOTI pocket controller, to check if it was my screen, and it was because via pocketcontroller it worked good, but how do i have to replace the screen thing, and how does it work with the tape,,
Thanks
i also had the same problem. if im not mistaken it might be due to humidity ...
i might be wrong
is there any way to fix this without replacing digitizer.
by the way i have a TD2 t5353 htc original .
Workign Solution Till Now
Hello Friends,
I have TD2 mobile and today I had same issue. I was thinking it was because of the weather or some.
I remember it did happend several time before, but when I restart the device several time it does work. So I was ignoring.... But today it did not work.. looks like going toward end... So I did soft and hard reset without and that did not helped me.
So I switched off the mobile, "heated" the touch screen gently with my hand for 1 min and started the mobile again and it worked for me .
Not sure if this is a solution, but will work.
May be I will contact Service Center here in Hyderbad and see what is wrong here?
Hope this will help you all...
Thanks.
Well, I've solved the problem... changed the digitizer...
rvrosa said:
Well, I've solved the problem... changed the digitizer...
Click to expand...
Click to collapse
How much that costs you?
prabhat said:
How much that costs you?
Click to expand...
Click to collapse
Take a look at solonomi. That's the place I've bought it.
digitizer for t5388i
Hi, I want to buy digitizer for t5388i, but I didn't find it. I searched at solonomi, ebay, alibaba... Have you any ideas where to buy? Digitizer for t5388i is not same with other t5388 models. Here is picture:
imageshack.us/photo/my-images/263/digitizer2.jpg/
(sorry for incomplete link, but I don't have permision to add images or links)
Many thanks.

Screen dosent work when front facing camera is connected?

Hello again
So i got a i9505 s4 dirt cheap (20euros), the screen was broken, last owner said it stopped working when he tried installing cyanogenmod.
I ordered new screen(original), installed stock rom and it got stuck in sview, i tried everything and nothing worked.
Next i tried rom called aosb (i don't remember if its the correct name, similar to cyanogenmod) it got me to home screen, for 15sec it worked great but then screen went black, phone was still going but everytime i tried to unlock it went black again.
Next i took phone apart, maybe i missed something or frogot to connect, but everything looked good. I googeled for possible problems and found that the proximity sensor(next to the top speaker) maybe broken, disconnected it and still same result. For testing purpose i disconnected front camera and phone worked, but only for 20min when the android tried to update gapps and then i was stuck at not able to unlock again.
Took phone apart third time, cleaned all the contacts etc, installed cyanogenmod and it works, but without front camera.
So my questions are
1. Has anyone ever seen anything like this?
2. Is there a way to use back camera without front one being connected? i can live without front camera
3. Why it goes to sview with stock rom?
Sorry for my english.
I hope somebody can help me.
Sir Tox said:
So my questions are
1. Has anyone ever seen anything like this?
2. Is there a way to use back camera without front one being connected? i can live without front camera
3. Why it goes to sview with stock rom?
Sorry for my english.
I hope somebody can help me.
Click to expand...
Click to collapse
Well try changing the ear piece module..its something in it maybe.. the proximity sensors are with the earpiece module..
1. Sview random appearances have been noted by many, there must be more to the mystery of this broken S4. A possible magnet sensor error..try disabling it via the xposed modules..anyhow.
2. Well you disconnect the font cam and everything works fine? Eh..never heard something like that..
3. Maybe because of a broken/weird magnetic sensor. As i said..
Plus are you sure without breaking rhe flex you removed and replaced and removed..
Your front cam not working could be because of a bad connection too..
Best is to try *#0*# in the phone menu and try testing the front cam and everything to check whether everything works fine
All the best
Press Thanks if I helped
Sent from my Samsung Galaxy S4 via XDA app.

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