LG V20 on Sprint - hanging/freezing/performance issues - LG V20 Questions & Answers

My first 5-6 days with this phone were pretty solid.
Now, once or twice a day the phone will just start hanging, and eventually freeze, requiring a battery pull.
This will happen randomly. No particular app that I can pinpoint is contributing.
I have noticed it seems to have occurred some times when either an email or text is arriving.
It also has happened without an email or text coming in.
Of course it may be an app. I am dreading a factory reset, but think I need to. Then will load the apps fresh from the Play store instead of transferring them from my previous Note 4 like I did initially.
I searched online regarding this issue....there are only 2 YouTube videos from users. One said he just had a bad phone, exchanged it, and is now fine. Other comments pointed to Facebook app vs using the Samsung 256 gig memory card (from Note 7 owners, which is what I am actually doing).
Any tips on how to stop this vs how to capture what is causing this is appreciated.
FWIW: using the BlueMail and Textra for default apps.

I've noticed this too using the sprint version. I have to reboot the phone to fix it
Sent from my LG-LS997 using Tapatalk

Sometimes it is hung up so much I cant reboot and am forced to take off my case and pull the battery. There has never been an overheating issue for me.
Sent from my LG-LS997 using Tapatalk

Yea ive seen this happen more and more often. I'm on tmobile though.

Does this on verizon also
Sent from my VS995 using Tapatalk

Have the same problem. Am on T-mobile. Hopefully an update to 7.1 comes soon.
Any word when 7.1 will happen?
Sent from my LG-H918 using Tapatalk

My phone [Sprint] also does this. The entire phone locks up requiring a battery pull. Hope to find a solution soon.

mcrzeppelin said:
Yea ive seen this happen more and more often. I'm on tmobile though.
Click to expand...
Click to collapse
Same here...... T-Mobile

See this is why we needed root lol
Sent from my LG-LS997 using Tapatalk

Same thing started happening to me - week 3 with T-Mobile variant.

Thanks for heads-up on this potential issue, I'm on day 2 of this device, and it seems fine thus far, but I'll be on the look out...perhaps a reboot once a week like the Samsung devices will help.
I'm still unhappy about Sprint leaving out the lg gallery app, and the content lock with this app. I tried the side loaded lg gallery apk, and although it installs okay, the lock feature doesn't work!
Sent from my LG-LS997 using Tapatalk

Never had this happen, on sprint, had the phone since before the official release

Am on T-Mobile. I was having to do a battery pull once or twice a day. I gave up and did a reset and reinstall. Never had an LG phone before and tried out the Backup and Restore program. Worked fine although I didn't try reinstalling any of my Exchange accounts for fear of corruption or deletion of emails, calendar events, contacts.
Was happy with the speed of the reinstall. Especially with the sms. I have about 16,000 sms and mms. When I got this phone I used that and it took almost 6 hours to restore those messages. With the LG backup and restore, everything took less than 3 hours.
Sent from my LG-H918 using Tapatalk

No problems here had my Spring v20 since 10/27
p_synthesis said:
Have the same problem. Am on T-mobile. Hopefully an update to 7.1 comes soon.
Any word when 7.1 will happen?
Sent from my LG-H918 using Tapatalk
Click to expand...
Click to collapse
Probably after it is available as a final for Nexus devices...AKA 2017. Even Nexus phones are beta-ing until 2017 probably.

I've had my Sprint model since day 2 and it has never done this.

Looks like it might have been Lux and its persistent notification that was responsible for the slowdowns. I disabled it and everything seems must faster.

Lux? As in the app to control brightness?
Sent from my LG-LS997 using Tapatalk

Never had any lag or freezing on mine either. Have had since sprint release day, didn't restore or transfer anything over. Everything was setup as new, just transferred sd card with music and pictures.
Sent from my LG-LS997 using Tapatalk

DKrics said:
Lux? As in the app to control brightness?
Sent from my LG-LS997 using Tapatalk
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Click to collapse
Yes Lux the brightness app. I noticed the worst lag when pulling down the notification drawer and thought it might be related to Lux's brightness widget, which seems to have proved to be the case. Disabling its notification privileges and haven't seen any lag all day.

Never had even a moment of hesitation since owning the phone (Verizon).

Related

Google Play Books starting to get annoying.

Does anyone have this issue with Google Play Books working then after 2 days the app is missing? When ever it happens I have to uninstall updates then update it again for it to show up. I think part of it is that I live in Guam, part of U.S. at the same time not really. Same situation as Puerto Rico. Anyone have any suggestions for this problem. Besides going back to the mainland.
Sent from my Nexus 7 using Tapatalk 2
I was able to download the app back from the Play store after it disappeared and now it stays. Go look through the list of apps you own / have downloaded.
It disappeared again from the home screen and app drawer, widget disappeared too, so I decided to check settings>apps> all and its there but unusable, have to uninstall then install. Sigh, it's such a hassle to check if it disappeared when going to places without Wi-Fi.Just purchased 3 books, and would be a waste of money to switch to another app.
Sent from my Nexus 7 using Tapatalk 2
If you are rooted, you can convert it to a user app instead of system and it'll stay. That's what I did and I've never actually been to the us
I see, thanks, just going to stay stock for a month. I've always rooted my phones on day one and never experienced pure stock before, plus its different with a nexus, there's no sd card, so all my content would get wiped, nearly filled my 16 gb, and could imagine how long everything would take to put back.
Sent from my Nexus 7 using Tapatalk 2
sol_671 said:
Does anyone have this issue with Google Play Books working then after 2 days the app is missing? When ever it happens I have to uninstall updates then update it again for it to show up. I think part of it is that I live in Guam, part of U.S. at the same time not really. Same situation as Puerto Rico. Anyone have any suggestions for this problem. Besides going back to the mainland.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Little Tip mate, stop uninstalling and re-downloading etc.
Try downloading a File Explorer e.g. - ES File Explorer.
Find the App in the File Explorer, long press it and click "Create Shortcut" BAM!
Hope this helps !
sol_671 said:
I see, thanks, just going to stay stock for a month. I've always rooted my phones on day one and never experienced pure stock before, plus its different with a nexus, there's no sd card, so all my content would get wiped, nearly filled my 16 gb, and could imagine how long everything would take to put back.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I'm still on stock too, I just unlocked and flashed su and bb for the little extra functionality.
Sadly, unlocking will do a complete wipe. But I picked up something about rooting without unlocking, using a method from the galaxy. Not sure it'll work tho, at least one person here suggested that it should. Might be worth looking up if you feel books is worth the trouble

[Q] Reboots and freezes - do new Nexus 10's also get those?

Hi,
I was amongst the lucky ones to get Nexus 10 during the first sellout. Me, like a lot of others were and still are having random freezes and reboots. I think it is related with the software, and will be fixed soon (i hope).
So I just wanted to check, if people who are getting their new Nexus 10's right now, are they also experiencing these freezes and reboots? If yes, then it means that it is definitely a software issue and I should wait for an update.
If, however new owners do not get these issues, than it could mean that the first batch was faulty and should ask a replacement.
Please let me know if you are a new Nexus 10 owner, and if you are experiencing any freezes and reboots?
Thanks
Same problem here with my GN10 :'( This happens mostly when I use Chrome
coyotte.yoyo said:
Same problem here with my GN10 :'( This happens mostly when I use Chrome
Click to expand...
Click to collapse
Yes, but are you a new owner or not?
New owner here...rooted unlocked..mostly stock. Loaded AOSP browser have not used chrome ..0 reboots / freezes for what its worth. Gl
Sent from my SCH-R530U using Tapatalk 2
I've had mine since the 20th of December. Screen freezes touch will not work and have to hard reset are several times a day. Sometimes reboots by itself. Calling Google tomorrow.
Sent from my SPH-L900 using Tapatalk 2
Got mine on Christmas day from my wife, but it was ordered November 20th. The only time mine has frozen (and required a reboot) has been when using Chrome. Even the new beta version of Chrome causes my tablet to freeze up. However, if I use AOSP browser my tablet never freezes.
My new replacement nexus 10 was delivered on the 10th of January.
I've had 2 reboots across 2 days. both caused by using Chrome.
Received mine new from Walmart on January 3. Upgraded to 4.2.1 shortly after receiving it.
It has locked up and become unresponsive at least once every day. The most I've experienced is 3 times in one day.
Other than that, I've had no issues.
Sent from my Nexus 10 using xda app-developers app
I have mine from 03.01.13, had one reboot on the first day, then after upgrading to 4.2.1 had none
Sent from my Nexus 10 using xda app-developers app
Had mine for 4 days now. About 10 lockup-freeze-reboots so far, mostly while in Chrome.
I'm going to RMA mine.

Blue data bars, still no Internet.

It's as simple as it sounds - my data bars are full strength and blue, but trying to open web pages or the Play Store yield a "connection timed out" error for everything. Streaming music, trying to sync my gmail, nothing works. But my data bars are blue.
I'm on stock everything, rooted with cwm (but I don't think that would affect the radio at all). I even reflashed the stock radio file from the Google factory image. Still no dice.
Anybody got a fix for this?
https://dl.dropbox.com/u/15379864/2013-03-22 23.01.14.png
https://dl.dropbox.com/u/15379864/2013-03-22 23.01.37.png
https://dl.dropbox.com/u/15379864/2013-03-22 23.03.26.png
I would like to look into any possible solution before giving up and trying to RMA it.
I had this issue all day everyday. Showed 4g but nothing. Never found a solution. Called Google, explained the situation. They didn't even attempt to troubleshoot. Just sent new phone so I assume there may be no fix. Have not had a problem since. Check your Sim card first though.
Sent from my Nexus 4 using xda premium
Exodian said:
I had this issue all day everyday. Showed 4g but nothing. Never found a solution. Called Google, explained the situation. They didn't even attempt to troubleshoot. Just sent new phone so I assume there may be no fix. Have not had a problem since. Check your Sim card first though.
Sent from my Nexus 4 using xda premium
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Click to collapse
That's interesting. It didn't start giving me issues until today (this is the third day I've owned it) so perhaps it is indeed a dud. I'll give a new sim card a shot tomorrow when I go to work.
Where / what number did you call to get in contact with Google?
This has happened to me on occasion. I toggle airplane mode on and off, and then data comes back. It doesn't happen too often, though.
Sent from my Nexus 4 using Tapatalk 2
mightybrick said:
This has happened to me on occasion. I toggle airplane mode on and off, and then data comes back. It doesn't happen too often, though.
Sent from my Nexus 4 using Tapatalk 2
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Click to collapse
Ok, I'll give that a shot. If that works I'll give it another day or two before RMA-ing it, I'd prefer to not have to deal with issues like that if I'm well within the exchange policy, ya know

Annoying issues anyone seen these?

1) Keeps on dropping wifi calling then it will work for a little bit a while later and then repeat
2) Galaxy app store keeps logging me off and I have no clue why
3) Auto brightness turns itself off sometimes
I can kinda deal with the random lag, stutter but the issues above are so annoying, running stock firmware QF8 with no package disablers.
No one?
daleski75 said:
1) Keeps on dropping wifi calling then it will work for a little bit a while later and then repeat
2) Galaxy app store keeps logging me off and I have no clue why
3) Auto brightness turns itself off sometimes
I can kinda deal with the random lag, stutter but the issues above are so annoying, running stock firmware QF8 with no package disablers.
Click to expand...
Click to collapse
Wi-Fi Calling I have this issue - I am on 3 in the UK. I have the 3 branded firmware, and Wi-Fi Calling rarely activates on my home network despite it being an extremely fast connection. It's odd because it doesn't seem to matter how strong the signal strength of the Wi-Fi is, I can be next to the box and it doesn't work, I can be at the top of our three storey house and it does.
Galaxy Apps signing out I have this also, but it only tends to happen if I open the App, close it then re-open it without force closing it in the background. You will probably need to wait for Samsung to update Galaxy Apps before this issue is resolved.
Glad I am not the only one then
Sent from my SM-G950F using Tapatalk
1-no
2-no
3-no
AQF7, Europe, Russia
Sent from my Samsung SM-G950F using XDA Labs
1-n0
2-n0
3-yes
I've got none of these issues.
Although AQF8? Not 7? When was this even released mate ?
Paradoxxx said:
I've got none of these issues.
Although AQF8? Not 7? When was this even released mate ?
Click to expand...
Click to collapse
Oops meant QF7
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daleski75 said:
Oops meant QF7
Sent from my SM-G950F using Tapatalk
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Aha, no worries !
Which reminds me that I've seen this version number on another thread, but now I've realized that it's just probably a typo

Pixel XL 2 Owners beware..

So today I found out that the latest version of Swipe for Facebook (I think, pretty sure) created major problems. Pixel launcher would constantly crash, phone became semi useless cause of that. Then a couple reboots later, screen would go black after unlocking pass code. So I had to factory reset it. I reinstalled swipe and bam Pixel launcher crashed. So I used Google assistant to open Google play store and Uninstalled the app. So far no issue. My phone is a Google version and unlocked bootloader.
Sent from my Pixel 2 XL using Tapatalk
bmassy01 said:
So today I found out that the latest version of Swipe for Facebook (I think, pretty sure) created major problems. Pixel launcher would constantly crash, phone became semi useless cause of that. Then a couple reboots later, screen would go black after unlocking pass code. So I had to factory reset it. I reinstalled swipe and bam Pixel launcher crashed. So I used Google assistant to open Google play store and Uninstalled the app. So far no issue. My phone is a Google version and unlocked bootloader.
Sent from my Pixel 2 XL using Tapatalk
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Click to collapse
I've been having major issues and I also have swipe installed. Hmmmm
Sent from my Pixel 2 XL using Tapatalk
No Facebook no problem.
scottjal said:
No Facebook no problem.
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Click to collapse
Ya very true. But ya know some of us can't live without it. I'm now using Friendly Facebook app. Seems to have no issues. I did email the dev team for swipe to let them know though.
Sent from my Pixel 2 XL using Tapatalk
It is that simple. Plus it smells more like a problem that the developer of the app needs to resolve, rather then being beware for the "pixel".
So report it to the developer instead of just ranting here, I think that might be a lot more productive. Or don't use it. Either way, not a "Pixel" issue....
deffjeff said:
It is that simple. Plus it smells more like a problem that the developer of the app needs to resolve, rather then being beware for the "pixel".
So report it to the developer instead of just ranting here, I think that might be a lot more productive. Or don't use it. Either way, not a "Pixel" issue....
Click to expand...
Click to collapse
Yes true. Just posting here to prevent someone else running into the same issue.
Sent from my Pixel 2 XL using Tapatalk
How do I get this app off my phone now.
---------- Post added at 11:46 ---------- Previous post was at 10:47 ----------
Dude....what the **** did this app do. I can't even boot into ****ing safe mode.
I have never seen a user app do this to a phone before.
I am so beyond ****ing pissed right now.
---------- Post added at 12:42 ---------- Previous post was at 11:46 ----------
Google support is a ****ing joke. Literally was in a chat and the only thing they could tell me to do was restart the phone over and over until giving up and telling me to factory reset.
AndrasLOHF said:
How do I get this app off my phone now.
---------- Post added at 11:46 ---------- Previous post was at 10:47 ----------
Dude....what the **** did this app do. I can't even boot into ****ing safe mode.
I have never seen a user app do this to a phone before.
I am so beyond ****ing pissed right now.
---------- Post added at 12:42 ---------- Previous post was at 11:46 ----------
Google support is a ****ing joke. Literally was in a chat and the only thing they could tell me to do was restart the phone over and over until giving up and telling me to factory reset.
Click to expand...
Click to collapse
Did you try restarting in safe mode then uninstalling the app?
corywf said:
Did you try restarting in safe mode then uninstalling the app?
Click to expand...
Click to collapse
Yup, several times. I've never seen a user app from the play store brick a phone like this. Completely unrecoverable.
deffjeff said:
It is that simple. Plus it smells more like a problem that the developer of the app needs to resolve, rather then being beware for the "pixel".
So report it to the developer instead of just ranting here, I think that might be a lot more productive. Or don't use it. Either way, not a "Pixel" issue....
Click to expand...
Click to collapse
I think this is a good thing to post. If the phone has to be factory reset from this, it isn't just a program crashing.
Fake news
bmassy01 said:
So today I found out that the latest version of Swipe for Facebook (I think, pretty sure) created major problems. Pixel launcher would constantly crash, phone became semi useless cause of that. Then a couple reboots later, screen would go black after unlocking pass code. So I had to factory reset it. I reinstalled swipe and bam Pixel launcher crashed. So I used Google assistant to open Google play store and Uninstalled the app. So far no issue. My phone is a Google version and unlocked bootloader.
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
Fake news
Voicebox said:
I think this is a good thing to post. If the phone has to be factory reset from this, it isn't just a program crashing.
Click to expand...
Click to collapse
actually, i have had issues where it was the programme's fault for the un-usable galaxy nexus (back in mah day (puts teeth back in)), i was able to pull the apk off via other methods. and soon after an update to that app was pushed. cant remember the app, but it was a big company. turns out, it was several devices that had this issue with similar chip types or something along that line.
linuxdood said:
Fake news
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Click to collapse
How so? And why would I lie about such thing?
Sent from my Pixel 2 XL using Tapatalk
Migamix said:
actually, i have had issues where it was the programme's fault for the un-usable galaxy nexus (back in mah day (puts teeth back in)), i was able to pull the apk off via other methods. and soon after an update to that app was pushed. cant remember the app, but it was a big company. turns out, it was several devices that had this issue with similar chip types or something along that line.
Click to expand...
Click to collapse
I'm not saying it wasn't a problem with the app. What I am saying is that it is not a run of the mill app crashing, where you just uninstall and everything is good. Having someone or now two people mention it took a factory reset to fix things after installing the app is useful. Then people can decide to take a chance or wait.
Ignore them, uninstalling swipe made my pixel great again so we know it's not fake
Sent from my Pixel 2 XL using Tapatalk
linuxdood said:
Fake news
Click to expand...
Click to collapse
bmassy01 said:
How so? And why would I lie about such thing?
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
He probably lucked out and got the 7.2.1 update instead of 7.2. From people's response here as well as reviews on the Play Store, this **** was no joke.
This was horrible for me. For some reason even though my phone was setup 48 hours prior cloud backup did not back up my texts. So because of **** testing on a Play Store app I lost all my messages. I'd like to know exactly what the **** did the developer do to cause this. I've never seen a Play Store app this damaging before. I've honestly never had anything like this happen on a stock device. Only back when messing around with ROMs and mods.
AndrasLOHF said:
He probably lucked out and got the 7.2.1 update instead of 7.2. From people's response here as well as reviews on the Play Store, this **** wasn't no joke.
This was horrible for me. For some reason even though my phone was setup 48 hours prior cloud backup did not back up my texts. So because of **** testing on a Play Store app I lost all my messages. I'd like to know exactly what the **** did the developer do to cause this. I've never seen a Play Store app this damaging before. I've honestly never had anything like this happen on a stock device. Only back when messing around with ROMs and mods.
Click to expand...
Click to collapse
Yeah, crazy. I've never seen this happen on a stock rom before either. I actually enjoy friendly Facebook better than swipe. Seems to work better with notifications and seems smoother than when swipe used to work.
Sent from my Pixel 2 XL using Tapatalk
scottjal said:
No Facebook no problem.
Click to expand...
Click to collapse
So true. It's amazing to me that with all of Facebook's resources and with how much they rely on mobile users, that their mobile app is still so f***ing terrible. I was having some lag/stuttering issues on my LG V30 and after uninstalling facebook and LG's built in facebook installer app, my phone started running buttery smooth and hasn't hiccuped since. Now I just check facebook occasionally when I'm in front of my computer.
Uninstalling it from your phone immediately shows you how little you need that crap feed in your life.
Facebook is and always will be coded like garbage.
bmassy01 said:
Ya very true. But ya know some of us can't live without it. I'm now using Friendly Facebook app. Seems to have no issues. I did email the dev team for swipe to let them know though.
Click to expand...
Click to collapse
+1 for Friendly
Sent from my Google Pixel 2 XL using XDA Labs

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