Hello!
I recently installed a Kenwood KDC-BT768HD in my vehicle. This unit has USB 2.0 ports and is supposed to support Andoird Audio. When I plug my (or my wife's) HTC 10 into the Kenwood's USB ports, with the HTC USB cable, the HTC 10 will charge, but the Kenwood does not recognize that anything is plugged in to it, and the HTC 10 doesn't recognize that anything has been plugged into it either. The Kenwood just says "NO DEVICE" and If I go to the USB settings in the HTC 10, everything is greyed out, so there is no way to set the USB mode. The HTC 10 works fine when I plug it into my PC or USB OTG cable, and the Kenwood recognizes when other things are plugged into its USB ports. Bluetooth seems to work fine. I am running stock Andorid 7.0 with the latest updates from Verizon.
I had USB debugging on, but turning it off didn't fix the problem. I also went through all the USB modes in the Developler options, and turned off Developer options altogether, but neither of those fixed the problem. I tried a different third-party cable that works with my PC, but it doesn't work either.
Any suggestions?
Thanks!
jbhtexas said:
Hello!
I recently installed a Kenwood KDC-BT768HD in my vehicle. This unit has USB 2.0 ports and is supposed to support Andoird Audio. When I plug my (or my wife's) HTC 10 into the Kenwood's USB ports, with the HTC USB cable, the HTC 10 will charge, but the Kenwood does not recognize that anything is plugged in to it, and the HTC 10 doesn't recognize that anything has been plugged into it either. The Kenwood just says "NO DEVICE" and If I go to the USB settings in the HTC 10, everything is greyed out, so there is no way to set the USB mode. The HTC 10 works fine when I plug it into my PC or USB OTG cable, and the Kenwood recognizes when other things are plugged into its USB ports. Bluetooth seems to work fine. I am running stock Andorid 7.0 with the latest updates from Verizon.
I had USB debugging on, but turning it off didn't fix the problem. I also went through all the USB modes in the Developler options, and turned off Developer options altogether, but neither of those fixed the problem. I tried a different third-party cable that works with my PC, but it doesn't work either.
Any suggestions?
Thanks!
Click to expand...
Click to collapse
Do any other phones work with this method?
I remember my brothers Civic came with USB for audio, and you could let in a USB stick for example, but it would only charge the device when plugged in.
Could just be how the headset is?
andybones said:
Do any other phones work with this method?
I remember my brothers Civic came with USB for audio, and you could let in a USB stick for example, but it would only charge the device when plugged in.
Could just be how the headset is?
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Click to collapse
If you google around, various posters in various forums report that it works, some even with older HTC devices. I have never tried it before, because I never had a car stereo with a USB input prior to the Kenwood I installed.
jbhtexas said:
If you google around, various posters in various forums report that it works, some even with older HTC devices. I have never tried it before, because I never had a car stereo with a USB input prior to the Kenwood I installed.
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Click to collapse
When I had similar issues as you on my old Samsung phone and Kenwood deck, the problem was the USB cable I was using. It was not recognized by either one of the devices as a data cable. Actually the cable itself was fine for other uses but just wasn't playing nice with one or both of the devices. Have you tried with the oem cable that came with the phone itself?
In my opinion, if your Kenwood supports Android Auto and yet that feature doesn't pick up your phone with Android Auto app at all, then it's a sign that the cable you're using is not up to the task.
Tarima said:
When I had similar issues as you on my old Samsung phone and Kenwood deck, the problem was the USB cable I was using. It was not recognized by either one of the devices as a data cable. Actually the cable itself was fine for other uses but just wasn't playing nice with one or both of the devices. Have you tried with the oem cable that came with the phone itself?
In my opinion, if your Kenwood supports Android Auto and yet that feature doesn't pick up your phone with Android Auto app at all, then it's a sign that the cable you're using is not up to the task.
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Click to collapse
I am using the HTC cable that came with the phone, model DC M700 / DC 1605. I also tried a USB-C cable that I bought from Amazon, and it doesn't work either.
jbhtexas said:
Hello!
I recently installed a Kenwood KDC-BT768HD in my vehicle. This unit has USB 2.0 ports and is supposed to support Andoird Audio. When I plug my (or my wife's) HTC 10 into the Kenwood's USB ports, with the HTC USB cable, the HTC 10 will charge, but the Kenwood does not recognize that anything is plugged in to it, and the HTC 10 doesn't recognize that anything has been plugged into it either. The Kenwood just says "NO DEVICE" and If I go to the USB settings in the HTC 10, everything is greyed out, so there is no way to set the USB mode. The HTC 10 works fine when I plug it into my PC or USB OTG cable, and the Kenwood recognizes when other things are plugged into its USB ports. Bluetooth seems to work fine. I am running stock Andorid 7.0 with the latest updates from Verizon.
I had USB debugging on, but turning it off didn't fix the problem. I also went through all the USB modes in the Developler options, and turned off Developer options altogether, but neither of those fixed the problem. I tried a different third-party cable that works with my PC, but it doesn't work either.
Any suggestions?
Thanks!
Click to expand...
Click to collapse
I have a similar problem with a Pioneer and MirrorLink, it worked fine before Android 7. You should see if there is a required Kenwood app that needs to be installed, that's the only way I could get my 10 with Android 7 to be recognized by my stereo.
jbhtexas said:
I am using the HTC cable that came with the phone, model DC M700 / DC 1605. I also tried a USB-C cable that I bought from Amazon, and it doesn't work either.
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Click to collapse
Have you tried Android Auto to see if that works at least?
Tarima said:
Have you tried Android Auto to see if that works at least?
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Click to collapse
I tried Android Auto, but it doesn't work.
lightweaponx said:
I have a similar problem with a Pioneer and MirrorLink, it worked fine before Android 7. You should see if there is a required Kenwood app that needs to be installed, that's the only way I could get my 10 with Android 7 to be recognized by my stereo.
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Click to collapse
There is a Kenwood app that I have installed, but it says it supports Android 6...nothing about Android 7. When I run the app have have the phone plugged in, it doesn't recognize the Kenwood.
Upon plugging the Android phone into the Kenwood, the Kenwood is supposed to offer to download the app, but it doesn't, likely because it doesn't recognize that anything is plugged in.
jbhtexas said:
There is a Kenwood app that I have installed, but it says it supports Android 6...nothing about Android 7. When I run the app have have the phone plugged in, it doesn't recognize the Kenwood.
Upon plugging the Android phone into the Kenwood, the Kenwood is supposed to offer to download the app, but it doesn't, likely because it doesn't recognize that anything is plugged in.
Click to expand...
Click to collapse
I feel like this is a problem with 7.0, it would probably work on 6. Is there a firmware update for the stereo itself?
My phone wouldn't be recognized in my Audi either, tried everything, wife's iPhone car play worked fine.... very frustrating... So I would just use it to charge. Then one day it started working! So much better than the Audi MMI. No idea what changed to make it work. Maybe Google play services updated?
Sent from my HTC6545LVW using Tapatalk
lightweaponx said:
I feel like this is a problem with 7.0, it would probably work on 6. Is there a firmware update for the stereo itself?
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Click to collapse
The firmware in the Kenwood was quite out of date. I updated it, but unfortunately, it did not help the problem.
jbhtexas said:
The firmware in the Kenwood was quite out of date. I updated it, but unfortunately, it did not help the problem.
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Click to collapse
If the phone is rooted you could try loading up a 6.0 ROM and see if that works, if not you may have to bug HTC and Kenwood.
lightweaponx said:
If the phone is rooted you could try loading up a 6.0 ROM and see if that works, if not you may have to bug HTC and Kenwood.
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Click to collapse
I contacted Kenwood, and their response was that the phone is not on the USB compatibility list, and thus there is no guarantee that it will work. Their compatibility list is rather lame....
http://www.kenwood.com/cs/ce/aoa2/
jbhtexas said:
I contacted Kenwood, and their response was that the phone is not on the USB compatibility list, and thus there is no guarantee that it will work. Their compatibility list is rather lame....
http://www.kenwood.com/cs/ce/aoa2/
Click to expand...
Click to collapse
The only other thing you could do is hope HTC or Kenwood releases an update that fixes the problem or try an Android 6 ROM if the phone is rooted.
How is your bluetooth streaming? I have a Tmobile HTC 10 and have audio skipping issues with any of the newer Kenwood decks. It works perfectly with the BT515HD a 2014 model, I upgraded to the new KDC x701, skipping issues, switched to the top of the line KDc x998, another early 2014 model, streams perfectly but tags on apps like Pandora don't go through. Switched again to the new release of what I started with, BT518HD, bluetooth streaming skipping issues. I f you can stream perfectly, I'd like to try the firmware you are currently on.
I have a Verizon variant of the S10+ and a Kenwood DDX9704S stereo. For the first few months, both have worked fine together with no problems. 3 Days ago, I plug the USBC cord as usual and now I'm getting an error, "An access error of the USB device has occurred" everytime I plug in. I have tried all the normal methods of fixing it, new USB, updating everything, updating the stereo, and nothing has worked. I tried my wife's iPhone and it works and I tried my old Motorola Z2 and it worked. I tried my phone on a different Kenwood stereo and it did not work on it either. I called Kenwood and they say it is a phone problem and Samsung is saying it is a stereo problem.
Any suggestions?
Do you have anything like "USB debugging" on? I have the DDX9703S and haven't had issues so, maybe I can help.
No, i dont at this time. I have tried it on and off with no luck.
If you plug the phone into your computer, does it respond normally?
I have not tried plugging it into my computer, however I will try that as soon as I get Home
it works with my computer. same cord as in the car
I have a Kenwood Head Unit (Aftermarket) installed in my BMW X1 and I use Android Auto everytime I am in the car. I have used both Wireless and USB Connection but find that the USB Connection is a better experience. However, up until recently, even using USB (my original Samsung USB C cable) I found that there were often delays and disconnects while listening to Music or using ANdroid Auto.
Recently I read an article that said with new updates in Android Auto, others were having a lot of improvement by using higher quality USB Cables - so, I started using my USB 3.1 cable (USB from AMAZON) and I was amazed at how much things improved.
Connections to the Head Unit and Android Auto are now nearly instant after starting the car - one or two seconds delay if any at all - and I am not getting the drop outs I used to get all the time. I am really surprised at how much better things are but I am very grateful and for those who have had a questionable experience (Slow connection and occasional drop outs) I thought I would share to see if this might also help them. Good Luck - hope this helps....
I also had to order a higher quality cable because with my s8 I was using the Samsung cable that came with the phone in my Volkswagen but the note 20 wouldn't work with so I thought I'd try another cable so I ended up ordering an Amazon basics usb 3 gen 2 cable. Its a beefy cable but it worked. So if anybody is having any issues, definitely try a higher quality cable.
Geekser said:
I have a Kenwood Head Unit (Aftermarket) installed in my BMW X1 and I use Android Auto everytime I am in the car. I have used both Wireless and USB Connection but find that the USB Connection is a better experience. However, up until recently, even using USB (my original Samsung USB C cable) I found that there were often delays and disconnects while listening to Music or using ANdroid Auto.
Recently I read an article that said with new updates in Android Auto, others were having a lot of improvement by using higher quality USB Cables - so, I started using my USB 3.1 cable (USB from AMAZON) and I was amazed at how much things improved.
Connections to the Head Unit and Android Auto are now nearly instant after starting the car - one or two seconds delay if any at all - and I am not getting the drop outs I used to get all the time. I am really surprised at how much better things are but I am very grateful and for those who have had a questionable experience (Slow connection and occasional drop outs) I thought I would share to see if this might also help them. Good Luck - hope this helps....
Click to expand...
Click to collapse
Thanks but both ends are USB-C, so u have an adapter from USB-C to USB?
inningsdefeat500 said:
Thanks but both ends are USB-C, so u have an adapter from USB-C to USB?
Click to expand...
Click to collapse
Correct - I use an adapter to convert the USB C to USB A - see link below
Amazon - USB C to USB A Adapter
Hope that helps....
Hiya, new to forum. Done a search and couldn't find any specific help for my issue.
I have an XTRONS android 12 headunit specific shape for a MK4 Ford Mondeo. Model number is PFS7FSFA_B.
The issue I have is with the USB cable and android auto. I had issues with the stock software for screen mirroring in that it needs an Internet connection (better than a mobile hotspot I've read) to validate or something. Couldn't get that to work. Some googling found me the HUR Headunit Reloaded app.
Paid for that and downloaded it. Managed to get it all setup and working. Then after changing screen resolution in the HUR app it would no longer see that I connected my phone. It would charge but wouldnt actually connect.
I'm using the red USB cable that plugs into the headunit per the instructions.
Issue seems intermittent as yesterday I got it working after a lot of fiddling, then it stopped. Then I pulled the power to the Headunit and it got going again.
But this morning not working again.
I attempted to download the wireless app to try that but couldn't really understand which device needed the hotspot running on it as the instructions were a little ambiguous.
Phone is a pixel 7 pro.
Where should I start looking to troubleshoot this issue. OR are these units just junk in the first place?
Any help appreciated
For reference the USB cable I'm using is brand new, high quality braided cable, data transfer on other devices is fine as I checked, I also tried a couple different cables to the same avail. Leading me to think it's either a software issue in the headunit/app or an actual hardware issue?
Evening update on my USB woes, its now stopped charging the phone at all, it does register that I have plugged the cable into the phone, but when I check the "battery app" on the phone it does not show that its charging.
There were 2 USB cables in the box with this unit, a 4pin plug with a red USB socket, and a 6pin plug with a black USB socket, all the info seemed to point towards the red one labelled mirror link that I need to use. Can anyone confirm if this is correct? Do the 4/6pin plugs work differently or have different power outputs or something?