Hi guys, yesterday my phone has frozen in black screen. I could not lock on screen and i could not push any key. I was restarting my phone and problem has gone. But this morning the display is frozen on active screen (maps app) and be unresponsive then phone has been restarting itself. And after 1 hour it happened again! And when display was frozen phone is overheating. Then I have did wipe cache my phone and now phone is good and not overheating since morning. So what do you think about this? Should i go Samsung service?
Related
I have a NEON300, in other words, the US version with 20 key and US 3G. The problem I experience once in a while is sort of like the freezing people are mentioning. When mine freezes, or at least when I finally notice it has frozen, I get a blinking green or yellow LED, the phone is warm, and my battery is almost dead. Almost like I was on a call for 2 hours but I wasn't. The unit will not respond to any buttons or anything. The only way to wake it up is to pull the battery and restart. Then it works fine again for about a week. Has anyone else had this issue and possibly found a fix? Thanks.
I've had my US Dual for about a week now and I've had mine freeze at least twice. The LED's are normal, but the screen and buttons are non-responsive. The reset button under the battery cover does work and it resets fine and works. It seems to happen to me when I'm browsing the web.
I've got the US 20 key version with SPB mobile shell and the diamond theme running. Mine seems to freeze about 1-3 times per day. The led lights are still blinking but none of the buttons work or opening the phone. I have to to a soft reset with the stylus and then everything is back to normal...
It only does this when it powers down, i.e. auto sleep, then it won't wake back up.
No fix that I know of.
What a BS problem to have. I hope HTC comes out with a fix for this. I don't know about your guy's phones but mine gets warm and the battery drains for some reason. Maybe I will uninstall all of the 3rd party apps and see how that goes.
Hi All,
I'm experiencing a major issue with my HD. it will self shut down or switch off after entering standby mode, ranging from few minutes to few hours (3 hours to be precise, the last time). Is there anyone having the same issue? if yes, is there anyway to solve this?
please help.
regards,
sanchez
Check if the battery is properly fixed. I mean, that it doesn't move. If it doesn't a perfect contact, as soon as you move or touch the device a bit harder than usual, it can turn itself off.
quote: Check if the battery is properly fixed. I mean, that it doesn't move. If it doesn't a perfect contact, as soon as you move or touch the device a bit harder than usual, it can turn itself off.
i did and still it shuts down.. it shuts down randomly in standby mode, ranging from few minutes to hours (maximum 8 hrs so far). the seller refused to replace mine because
1) the phone didnt shut off in standby mode when they were checking it
2) they refused to test it for a longer time
I have the same problm. Every now and then it will shut down and reboot. Annoying when the phone wakes me up in the middle of the night (htc boot-sound)
quote: Every now and then it will shut down and reboot.
yours actually reboots itself? mine only shut down / switch off by itself. my only self found solution is by deactivating standby mode, so the phone will go the stage of switching backlight off but screen is still visible... its draining the battery =(
It's not that strange that the phone reboots, that is what happens if a program crashes.
If your seller won't test it for a longer time, try going to an HTC point.
helijon said:
I have the same problm. Every now and then it will shut down and reboot. Annoying when the phone wakes me up in the middle of the night (htc boot-sound)
Click to expand...
Click to collapse
Actually that was what happened with my Diamond. Even hard-resetting the phone did not help.
I sent it back for repairs twice, but the problem persisted.
You device might be faulty, if a hard-reset does not solve the problem.
I realized today that I hadn't had a random reboot in a while. From day 1 I could count on 1-2 random rebooted with my Atrix.
Sure enough, my uptime is 280hrs+, which is in line with when I took the OTA update. My wife's phone appears to be the same, and it was rebooting at a similar rate to mine before the update.
Both are rooted/non market enabled but not modded.
How's your stability been on 4.1.83?
Sent from my MB860 using XDA App
I had one strange reboot this morning, my phone had been lagging up a lot, along with the screen not turning on when I pressed the sleep button.
I look down a minute later and I see the Motorola logo. But afterwards it seemed just dandy.
Random reboots
I just bought this phone Friday at 7:45pm. It was working fine when I got home Friday night after purchasing it. I hooked it up to my pc and got the needed updates to 4.1.57.MB860.ATT.en.US. Saturday morning I installed one game bejeweled and advance task manager before heading out to work.
I got back home around 1:30pm and started setting up my contacts on the phone. Around 6:00pm I left the phone plugged into my pc and heard the phone rebooting from the other room. At first I thought maybe there was an update and that's why it was rebooting.
Two hours later it did the same thing again with no warning about a reboot when I was manually adding new contacts. I notice there was another update available to version 4.1.83 which I now have installed on the phone and it's still rebooting on its own.
I also noticed that my battery was right at 60% and while plugged up to my pc it was only recharging 10% every hour on the hour not sure if that's normal for this phone.
(Two hours later battery power at 90% with a solid green power light visible but taking forever to reach 100%)
Also right after the 4.1.83 update the phone would reboot and then the battery light on the phone would just randomly flash red with the motorola logo sitting on the screen. I had to pop the battery out, waited for about 30's before putting the battery back in and powering it back up and it still sat on the logo screen with the red flashing light.
(The battery is now at 100% but 3mins after unplugging it from the pc it displays 90% again all I've did is watch it reboot on its own.)
I removed the battery again but waited for about 5mins before powering it up and this time it actually booted up like normal and about 30mins later another reboot.
I also noticed that as soon as I finish watching a video with youtube the phone reboots a few seconds after the screen goes to sleep. Now as I am writing this comment I decided to uninstall that advance task manager program and do a reboot. The phone is at 80% and after I watch about three videos with youtube the phone didn't reboot.
I have no idea what's up with this phone and I really like it alot except for this mysterious rebooting not to mention other people experiencing random reboots. I read online where a lot of people where saying it was due to a bad battery and that they got a new battery from Att and the problem went away.
I am really thinking about turning this one in for a new replacement but some people are saying even after doing that they still kept having the problems.
Could this really be something wrong with the updates that is causing issues with the phone or is it just a bunch of bad batteries?
Battery?
Back again, in the post I made earlier I mentioned how the phone wouldn't randomly reboot when the battery was around 80% well the battery charged to 90% and the random rebooting has started up again and it has rebooted 3 times back to back now that it is at 90%.......I think I am going back to the Att store when they open today and try getting a new battery............
nickleboy said:
Back again, in the post I made earlier I mentioned how the phone wouldn't randomly reboot when the battery was around 80% well the battery charged to 90% and the random rebooting has started up again and it has rebooted 3 times back to back now that it is at 90%.......I think I am going back to the Att store when they open today and try getting a new battery............
Click to expand...
Click to collapse
If I were you I would get a replacement phone. I did have one random reboot since updating to 4.1.83 and that was the first ever I've noticed with my phone. Otherwise I haven't noticed any issues. As for charging via a pc I did hear that was slow. I charge via power outlet or using a car adapter and both are fairly quick. Good luck.
Battery?
I decided to do a factory reset on the phone first and the funny thing is after the reset, the phone still showed that it had the latest update installed even though I still had to go through the setup process just like when I first purchased the phone. So far it appears to be working and hasn't rebooted on me yet. No rebooting after playing Youtube videos either. The only small pet peeve I have at the moment is the Facebook & MySpace contact photos will not show up for some unknown reason in the contacts sections, they're just empty picture frames. The contact photos that do show up are the ones from my google gmail account and I manually added those online myself so those automatically transfer when my phone syncs with the gmail account.
And the MySpace widget doesn't show a photo as well but the info in the widget is current. That's way better than experiencing random rebooting when you really need your phone the most.
nickleboy said:
I decided to do a factory reset on the phone first and the funny thing is after the reset, the phone still showed that it had the latest update installed even though I still had to go through the setup process just like when I first purchased the phone........
Click to expand...
Click to collapse
This is normal. A FR cleans all of the user data reseting it back to a "clean" version of the flashed rom.
I can say that I have also not had any reboots since .83 but it is also the first time i have loaded gingerblur.
Hi, I have an I9505 and it has a weird issue where on stock ROM if the screen turns off and I turn it on again the touch stops responding and then the screen times out and WiFi disconnects.
Then I turn on screen and this time it works, WiFi turns in again and connects.
On any CM12.1 ROM the same thing happens but after the screen times out the screen cannot be turned on again and the phone reboots after 5 minutes. This keeps on happening again and again.
Please help.
One more thing I noticed is that if I keep the phone idle for a long time the battery starts draining rapidly and the device gets hot.
Bump? Anyone?
Reinstall the stock ROM and see if it does this on that ROM.
Hi everone. I have the Samsung Galaxy S5 (Octa core version). Recently, i noticed that the battery had a strange behavior, so i planned to replaced when i finish my exams. During that time, the phone started to shut down randomly, so i bought a new battery thinking that would resolve all the problems, but it won't. The phone keeps shutting down alone, it happends when the battery percentage is below 60% and for turn on again i have to connect the phone charger or remove the battery and put it in again. Some times, the baterry percentage changes -/+ 15%, even from 40% to 3%. Oddly, sometimes the phone just get a black screen when i using it or the screen suffers some kind of distortion and shuts down.
Already did a factory reset and did some test on safe mode, but no luck. Curiously, when the phone is charging, there are no problems of any type.
Any clue of what could be?