I have a NEON300, in other words, the US version with 20 key and US 3G. The problem I experience once in a while is sort of like the freezing people are mentioning. When mine freezes, or at least when I finally notice it has frozen, I get a blinking green or yellow LED, the phone is warm, and my battery is almost dead. Almost like I was on a call for 2 hours but I wasn't. The unit will not respond to any buttons or anything. The only way to wake it up is to pull the battery and restart. Then it works fine again for about a week. Has anyone else had this issue and possibly found a fix? Thanks.
I've had my US Dual for about a week now and I've had mine freeze at least twice. The LED's are normal, but the screen and buttons are non-responsive. The reset button under the battery cover does work and it resets fine and works. It seems to happen to me when I'm browsing the web.
I've got the US 20 key version with SPB mobile shell and the diamond theme running. Mine seems to freeze about 1-3 times per day. The led lights are still blinking but none of the buttons work or opening the phone. I have to to a soft reset with the stylus and then everything is back to normal...
It only does this when it powers down, i.e. auto sleep, then it won't wake back up.
No fix that I know of.
What a BS problem to have. I hope HTC comes out with a fix for this. I don't know about your guy's phones but mine gets warm and the battery drains for some reason. Maybe I will uninstall all of the 3rd party apps and see how that goes.
Related
Hey guys, I was wondering if anyone else had this issue. When I'm in a dark room or outside late at night and my Evo is turned off the capacitive buttons at the bottom of the screen still glow, its very dim but still noticeable. They even glow when the phone is completely powered down and when charging. Any ideas?
That's odd. They should only turn on when the screen is on and when the light sensor detects little light. I am thinking that something is preventing your Evo from fully sleeping when the screen is off.
Try using a task manager and killing all the apps running, then try and see if the problem still occurs.
Ive done the task manager thing and even tried a master reset. seems like something may be shorted out inside the phone. it has NEVER been dropped.
This is normal. Its so you can see the buttons.
I have this issue also, it's not much of a problem other than maybe draining the battery a small bit more. I'm sure it's not so you can see the buttons as when the screen is off, the buttons don't function any ways. But as I said, it's not a big issue to me.
That's funny, I just noticed this for the first time yesterday as well. I really don't see a battery drain from it, but I don't like that something may be broken for this to happen. Any more thoughts on this?? Phone is otherwise perfect as far as I'm concerned.
When my phone is sitting idle (screen off) it will randomly decide to power itself off. Has anyone else noticed this? Any ideas on what could be causing it?
The Balvenie said:
When my phone is sitting idle (screen off) it will randomly decide to power itself off. Has anyone else noticed this? Any ideas on what could be causing it?
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you mean randomly power itself ON, right?
if that is the case, it's normal, it just mean it woke up to connect to the internet, to get updates of news, emails, or whatever it was scheduled to pick up
nope. i mean it randomly turns itself off. this topic is being discussed over on the att captivate galaxy forum section.
interesting, so it's going from stanby mode, to complete OFF... nope never seen that happen to my i9000 model
yep totally powered off... completely sucks... looks like there are a bunch of ppl that have this issue with the captivate on att. $10 says its some lame piece of software that att puts on your phone that's causing the problem.
it's possible, i've read here a few users having crazy power issues (battery draining very fast) with their SGS i9000, but after wiping it out clean, to start anew, then the power problem is gone away.
so yes, a software could cause something weird like that.
Factory reset and so far so good
Hey guys,
I use a Galaxy S here in Hong Kong and I had the same random shut down issue constantly happen when my screen went off...
I tried everything, check temperature of cpu, etc. etc. and nothing worked, it just got worse and worse.
I even changed the battery to use the spare one that came with this. Still problematic.
Used SET CPU to limit the cpu to 400mhz, still problems.
Finally I did a factory reset and so far so good.
I only have the original system installed with the Remember the Milk app installed.
24 hours, no problems.
Installed AppBrain app.
Then I installed 3G WatchDog
12 hours, no problem.
Then I installed Paperdroid
12 hours, so far no problems at all.
If I run into an issue I'll post it here. But I think it definitely was a software issue.
Update - it randomly shut down on me
Alright guys, it shut down on my randomly today in the afternoon......
I dont know if it's the re-charging that screwed it up?
Because after my factory reset, last night was the first time i charged it....
Hmmm
This happened to me too - two days in a row until noon it would shut down two or three times - i uninstalled SetCpu and for now (24 hours) it hasn't happened again. I am not sure if it was the one responsible but it started happening after i installed two programs and i uninstalled them after it started happening. I uninstalled Visual Task Switcher first but on the next day it turned off again, then i unsinstalled SetCpu and it hasn't happened again - maybe some wrong profile settings but i didn't feel like experimenting
I had this issue once too in about 40 days.
I was reading an sms and then i turned into standby and put it in my pocket. Later, maybe 40 minutes i came home and my phone was completely off. I do not remember if i had to take out the battery before to get it on again.
I was wondering why it happened. Maybe it was caused by an app i had opened. Battery still was at 40%.
But since it only occured once in 40 days i doesn´t bother me.
Interesting you mention this as it just happened to me today for the first time. I took it out of my pocket and wtf? The phone was off. Very strange... Using the i9000 on the stock Eclair rom.
Should send back for warranty
Sent from my GT-I9000 using XDA App
software clash?
Well the phone suddenly switched off for me, but this time I turned off APPBRAIN and so far so good.
In fact, I came across an app called NoLED and since it kind of keeps ht phone on, while I have it on my desk, I'm able to be notified of stuff and so far with that, the phone hasnt' shut off.
I'm still experimenting with what works, but try turning off AppBrain and see if you still have the random shut off issue....
i use app brain all the time to keep my apps in sync
not the cause of the problem, that's for sure
my phone can last a whole day even with app brain running
OP, do you have MSN Talk installed on your phone? I have this same problem, seems to happen more when I am running MSN talk in a low signal area.
«try a new sim card. «Could be faulty. «i am on my 3rd phone and all of them had this same problem. «i bought a new sim card 4 days ago, and hasnt happened since. «but then again, this problem usually happens to me once every 3rd-5th day anyways, so i dont know if i am in the clear yet.
Me too, shutdown everyday
Hi guys
After upgrade OS to I9000ZSJG4, Phone random shutdown everyday.
Yep still shuts down
Tried keeping AppBrain off, still shuts down.
Used NoLED so the screen kind of stays on, still shuts off..
So far shut off on me after 40 hrs... this is really stupid.
I am this close to taking it back, but I genuinely think it's a software issue than a hardware issue...sigh
Anyone have any luck figuring this out?
Same problem no solution yet
Hi
I too have the same problem, haven't found any solution yet.
The temperature etc is all good, there is no pattern in shutdown issues.
I have tried factory reset and no new application, it still shut down while using in built browser.
I had the same thing happen to me while skiing in Whistler last weekend. It died twice. I attributed it to the cold. I normally use a 3000mah battery up there, but left it back the house that day. Afterwards while charging in the car and even charging it at home it died prematurely again. It was the eBay aftermarket variety 1500mah knock off. I have since changed back to the Samsung OEM battery. I haven't had an issue with it since. My assumption is that the knock offs in my case cannot handle the heat cycles of charging and then the cold as well as the original. Or they have a limited lifespan, well below OEM specs. I am now only using the 3000mah battery on the weekends to hedge my bet on the quality of manufacture, as it seems to be from the same factory as the 1500.
It's pretty odd. What happens is I leave my phone in my pocket for a while. Eventually, seemingly through no effort of my own, I'll pull it out and it will be almost literally on fire. When I wake the screen up, I can see I have no cell connection, the battery is almost dead, and no services seem to be showing in the notification bar. Then, I unlock my screen, and there are a bunch of crash dialogs showing. Typically the one on top is that the Market has crashed and must be force closed. There are about 8 of these dialogs and as soon as I close them all, my phone reboots. After rebooting, I am in the same state. No services started and a pile of dialogs after unlocking, I have to pull the battery for several minutes to let the phone cool down, then when I start it back up it sits at the Rethinking Possible screen for almost 5 minutes and afterwards my phone is working normally aside from needing a charge.
Has anyone else seen this problem??
i think you should try factory wipe.
if no luck then flash it with gingerbread .
Sir_Brizz said:
It's pretty odd. What happens is I leave my phone in my pocket for a while. Eventually, seemingly through no effort of my own, I'll pull it out and it will be almost literally on fire. When I wake the screen up, I can see I have no cell connection, the battery is almost dead, and no services seem to be showing in the notification bar. Then, I unlock my screen, and there are a bunch of crash dialogs showing. Typically the one on top is that the Market has crashed and must be force closed. There are about 8 of these dialogs and as soon as I close them all, my phone reboots. After rebooting, I am in the same state. No services started and a pile of dialogs after unlocking, I have to pull the battery for several minutes to let the phone cool down, then when I start it back up it sits at the Rethinking Possible screen for almost 5 minutes and afterwards my phone is working normally aside from needing a charge.
Has anyone else seen this problem??
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Reset to factory, call moto and request a new battery just in case. The battery should be free if you are still under warranty and they even pay for shipping.
My problem is a little different from what I've mostly read. I use my N10 about an hour a day, then let it sit for 23 hours. About half the time when I turn the screen on, I find that it shut itself down at some point. Sometimes there's no notification light, and sometimes the notification light is actually blinking (weird).
I turn it back on, it boots up, life is good. It doesn't freeze while in use. It also doesn't keep time well. Between the time and the shutdowns I can't use it for an alarm, which would be nice.
Anyway, should I try to return it, reset it to factory defaults (I believe I did this a couple months ago), or is this normal?
mobbom said:
My problem is a little different from what I've mostly read. I use my N10 about an hour a day, then let it sit for 23 hours. About half the time when I turn the screen on, I find that it shut itself down at some point. Sometimes there's no notification light, and sometimes the notification light is actually blinking (weird).
I turn it back on, it boots up, life is good. It doesn't freeze while in use. It also doesn't keep time well. Between the time and the shutdowns I can't use it for an alarm, which would be nice.
Anyway, should I try to return it, reset it to factory defaults (I believe I did this a couple months ago), or is this normal?
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Sounds like the problem I worked on for two months, commonly called sleep-of-death. I ended up RMAing mine, and the new unit did not have this problem. I suggest you RMA, even though its a bit of a hassle.
do you have to hold the power button longer than usual? typically with sod the unit is on (hence the notification light) but will not wake the screen. have you tried a factory reset? checking for any rogue apps? downloading a new image from Google and flashing it may do the trick as well.
Hello dear XDA guys ,
Sometimes the touch sensor doesn't work, but when pressing the power button the screen lights up and turns off normally, but the touch ID sensor doesn't respond, also can't lift up the screen to pattern unlock.
After maybe 30 seconds or 1 minute the phone wakes and repeats all the taps I made until this moment.
Also, sometimes when in call I take the phone away from my ear but the screen won't light up until 10 seconds or so..
I'll mention that after restarting the phone, the issue disappears for 1 or 2 days until it's suddenly returns.
Worth mentioning that after this incident happens, the battery drain is much higher than normal!
bump
anyone seem to find this issue familiar?
Sounds like a malicious app, try checking your battery stats and apps for anything unusual.
muddynoodle said:
Sounds like a malicious app, try checking your battery stats and apps for anything unusual.
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Hi! already did, "Android System" Takes the most (40%) - and of course after a restart it gets back to normal (about 18%)
nothing suspicious besides that..
Perform a factory reset.
The issue should be gone, install apps that are out of the ordinary later and test to see if that's when the issue comes back.
Alternatively try something like Gsam