When my phone is sitting idle (screen off) it will randomly decide to power itself off. Has anyone else noticed this? Any ideas on what could be causing it?
The Balvenie said:
When my phone is sitting idle (screen off) it will randomly decide to power itself off. Has anyone else noticed this? Any ideas on what could be causing it?
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you mean randomly power itself ON, right?
if that is the case, it's normal, it just mean it woke up to connect to the internet, to get updates of news, emails, or whatever it was scheduled to pick up
nope. i mean it randomly turns itself off. this topic is being discussed over on the att captivate galaxy forum section.
interesting, so it's going from stanby mode, to complete OFF... nope never seen that happen to my i9000 model
yep totally powered off... completely sucks... looks like there are a bunch of ppl that have this issue with the captivate on att. $10 says its some lame piece of software that att puts on your phone that's causing the problem.
it's possible, i've read here a few users having crazy power issues (battery draining very fast) with their SGS i9000, but after wiping it out clean, to start anew, then the power problem is gone away.
so yes, a software could cause something weird like that.
Factory reset and so far so good
Hey guys,
I use a Galaxy S here in Hong Kong and I had the same random shut down issue constantly happen when my screen went off...
I tried everything, check temperature of cpu, etc. etc. and nothing worked, it just got worse and worse.
I even changed the battery to use the spare one that came with this. Still problematic.
Used SET CPU to limit the cpu to 400mhz, still problems.
Finally I did a factory reset and so far so good.
I only have the original system installed with the Remember the Milk app installed.
24 hours, no problems.
Installed AppBrain app.
Then I installed 3G WatchDog
12 hours, no problem.
Then I installed Paperdroid
12 hours, so far no problems at all.
If I run into an issue I'll post it here. But I think it definitely was a software issue.
Update - it randomly shut down on me
Alright guys, it shut down on my randomly today in the afternoon......
I dont know if it's the re-charging that screwed it up?
Because after my factory reset, last night was the first time i charged it....
Hmmm
This happened to me too - two days in a row until noon it would shut down two or three times - i uninstalled SetCpu and for now (24 hours) it hasn't happened again. I am not sure if it was the one responsible but it started happening after i installed two programs and i uninstalled them after it started happening. I uninstalled Visual Task Switcher first but on the next day it turned off again, then i unsinstalled SetCpu and it hasn't happened again - maybe some wrong profile settings but i didn't feel like experimenting
I had this issue once too in about 40 days.
I was reading an sms and then i turned into standby and put it in my pocket. Later, maybe 40 minutes i came home and my phone was completely off. I do not remember if i had to take out the battery before to get it on again.
I was wondering why it happened. Maybe it was caused by an app i had opened. Battery still was at 40%.
But since it only occured once in 40 days i doesn´t bother me.
Interesting you mention this as it just happened to me today for the first time. I took it out of my pocket and wtf? The phone was off. Very strange... Using the i9000 on the stock Eclair rom.
Should send back for warranty
Sent from my GT-I9000 using XDA App
software clash?
Well the phone suddenly switched off for me, but this time I turned off APPBRAIN and so far so good.
In fact, I came across an app called NoLED and since it kind of keeps ht phone on, while I have it on my desk, I'm able to be notified of stuff and so far with that, the phone hasnt' shut off.
I'm still experimenting with what works, but try turning off AppBrain and see if you still have the random shut off issue....
i use app brain all the time to keep my apps in sync
not the cause of the problem, that's for sure
my phone can last a whole day even with app brain running
OP, do you have MSN Talk installed on your phone? I have this same problem, seems to happen more when I am running MSN talk in a low signal area.
«try a new sim card. «Could be faulty. «i am on my 3rd phone and all of them had this same problem. «i bought a new sim card 4 days ago, and hasnt happened since. «but then again, this problem usually happens to me once every 3rd-5th day anyways, so i dont know if i am in the clear yet.
Me too, shutdown everyday
Hi guys
After upgrade OS to I9000ZSJG4, Phone random shutdown everyday.
Yep still shuts down
Tried keeping AppBrain off, still shuts down.
Used NoLED so the screen kind of stays on, still shuts off..
So far shut off on me after 40 hrs... this is really stupid.
I am this close to taking it back, but I genuinely think it's a software issue than a hardware issue...sigh
Anyone have any luck figuring this out?
Same problem no solution yet
Hi
I too have the same problem, haven't found any solution yet.
The temperature etc is all good, there is no pattern in shutdown issues.
I have tried factory reset and no new application, it still shut down while using in built browser.
I had the same thing happen to me while skiing in Whistler last weekend. It died twice. I attributed it to the cold. I normally use a 3000mah battery up there, but left it back the house that day. Afterwards while charging in the car and even charging it at home it died prematurely again. It was the eBay aftermarket variety 1500mah knock off. I have since changed back to the Samsung OEM battery. I haven't had an issue with it since. My assumption is that the knock offs in my case cannot handle the heat cycles of charging and then the cold as well as the original. Or they have a limited lifespan, well below OEM specs. I am now only using the 3000mah battery on the weekends to hedge my bet on the quality of manufacture, as it seems to be from the same factory as the 1500.
I had this problem of noticing my phone is turned off at random times (usually once every 2-3 days). I would pull out to use my phone, and its off. I tried calling my phone to see if maybe it was just stuck in sleep, but it went to voice mail. This is very annoying because i cannot rely on my device to be on when it should be (ie- for an alarm) The only way to get it back on was to either re-install battery or hold down power for about 10 seconds. This is my 3rd SGS and it happened on the 1st one and the 3rd (only had 2nd one for a day).
I just realized today (after the 6th time it happened in 12 days), that it only happens to me at places where i have no signal. It happened at work 3 times (where i get no reception), and once in the forest where i was bikeriding. I was in an area that showed no signal, and shortly after the phone was off. (it doesn't make any shutdown noise or anything, I just realize sometimes the phone has randomly turned itself off.
Could reception have something to do with this? Now that I think about it, the 1st phone i had also turned itself off at work....never at home. Will 2.2 fix this problem? Any advice would be greatly appreciated.
check your battery
did you flash any ROMs ?
Were you using SetCPU at all?
SetCPU mischief
My galaxy s was having to be shut down and having to have the battery removed to turn on again in all sorts of situations and I blamed all sorts of causes but in the end it came down to various clock speed issues. Now I'm running a minimum of 200
So i searched the forums and found people with the same issue. where the phone would restart on its own. it seems to only happen when the phone is on idle (when the display is off). the only "fix" i found was put paper between the battery and the cover. but it doesn't seem to work. is there something I'm missing. because if i don't let the screen ever turn off it will stay on and wont restart on its own. but when i let it sit idle it seems to restart like every 15min, and its just starting to get annoying.
I did go dj_steve's 2.2
http://android.modaco.com/content/d.../321676/backcover-causes-spontaneous-reboots/
Hi,
The screen on my Nexus 4 has started to stay awake. I've noticed my battery drain a lot quicker over the last couple of days and I also noticed that every time I pulled my phone out the screen was lit so I've taken it out and watched it. It just stays awake all the time. If I turn the screen off the minute a message or anything comes in the screen wakes and stays awake so near impossible to keep it off for any length of time.
I do have the developer screen enabled and had stay awake whilst charging option enabled. I disabled that to make sure that this wasn't causing the screen to stay awake thinking it was somehow on the charger when it wasn't however the problem persists even with that option unchecked.
I have the screen timeout in display set to 30 secs.
Anybody else experiencing this or no how to solve?
The phone is stock and unrooted though I plan on rooting later today.
ktz84 said:
Hi,
The screen on my Nexus 4 has started to stay awake. I've noticed my battery drain a lot quicker over the last couple of days and I also noticed that every time I pulled my phone out the screen was lit so I've taken it out and watched it. It just stays awake all the time. If I turn the screen off the minute a message or anything comes in the screen wakes and stays awake so near impossible to keep it off for any length of time.
I do have the developer screen enabled and had stay awake whilst charging option enabled. I disabled that to make sure that this wasn't causing the screen to stay awake thinking it was somehow on the charger when it wasn't however the problem persists even with that option unchecked.
I have the screen timeout in display set to 30 secs.
Anybody else experiencing this or no how to solve?
The phone is stock and unrooted though I plan on rooting later today.
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Does it stay awake but go very dim? I have this issue too.
can it be caused by the screen protector blocking the light sensor somehow?
Can you install BBS (BetterBatteryStats) and see what's keeping your phone awake?
Sounds like a FULL_WAKE_LOCK is constantly being imposed on your phone.
Questions
Is it only when you put it for 30s?
What's around your pocket when you put your phone in it?
Do you have any attachments onto your phone? e.g. skin protectors, cases...etc
Does this occur on any screen or just your home screen and the developer options screen?
Though some questions may be obvious, the best method is to be thorough with the situation. Answering these questions will help us better help you.
My phone shut itself down about an hour ago (plenty of battery left as I had to charge it earlier and was at 50% when it did come back on). It took several minutes before it would respond to getting turned back on again. I've got 2 messages since and the screen is now tuning off as it should. I had turned the phone off a few times to see if it rectified yesterday however that didn't work.
The problems wasn't anything to do with me having it in my pocket as the problem still existed when I had it sitting on my desk. I have no screen protectors or case and I never put it in any pocket that has anything else in it as I don't want to ruin too quickly.
So not sure what's going. All seems very odd. Hopefully not a sign that the phone is on the way out but looks ok for now. Will have to watch and see what happens over the next few days.
Thanks to all who took the time to respond. Hopefully I won't need to bother you again on this issue but not convinced just yet
Battery stuck on 50% won't change even when charge or discharge. Today it randomly shutdown in my pocket. and then had a battery symbol with a ?. The phone eventually turned on, I've tried turning off location, rebooting still having issues. Sometimes the battery saving mode stops working, i.e. it cannot be turned on. As I can see the problem concerns a large group of users and nobody knows what this problem is related to. Google is silent as usual. Is this a problem with the software or components ?! I am in a bad situation because I have no warranty for the device and I do not know where to send the phone in Poland because no one knows what is the cause of the problem. Help me please.
https://support.google.com/pixelphone/thread/25796722?hl=en
https://support.google.com/pixelphone/thread/22385581?hl=en
SignumOne said:
Battery stuck on 50% won't change even when charge or discharge. Today it randomly shutdown in my pocket. and then had a battery symbol with a ?. The phone eventually turned on, I've tried turning off location, rebooting still having issues. Sometimes the battery saving mode stops working, i.e. it cannot be turned on. As I can see the problem concerns a large group of users and nobody knows what this problem is related to. Google is silent as usual. Is this a problem with the software or components ?! I am in a bad situation because I have no warranty for the device and I do not know where to send the phone in Poland because no one knows what is the cause of the problem. Help me please.
https://support.google.com/pixelphone/thread/25796722?hl=en
https://support.google.com/pixelphone/thread/22385581?hl=en
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there's already been a fix for this it's on the link you posted.
Martin Medley
2/11/20
I wanted to chime in and say I am also having this issue. It has to be related to latest update? Anyways, I tried the squeeze trick and HOLY **** it worked! Thanks for that! Went from showing 50% to 93%. I would like to see Google's response. This issue the last few days has had me frustrated...enough to pre-order for an S20 Ultra and getting $600 for this POS. I was also experiencing random shutdowns, etc. I am going to continue to monitor this and will update if anything changes.
also you can try to factory reset.
Cheers, Hope this helps
That "fix" doesn't actually work unfortunately
jalado said:
there's already been a fix for this it's on the link you posted.
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This is the Pixel 4 thread
kappadappa said:
That "fix" doesn't actually work unfortunately
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do you just charge it up again when it shuts off at 50%? keep trying to drain the battery till it hits 0% just keep turning the phone on Everytime it shuts off. if you ever get to the point where it wont turn on anymore. charge the phone to 100% without turning the phone on. once it reaches to 100%, unplug the phone and turn it on. discharge the phone all the way to 0% and repeat the process at least 2 or 3 times. this will hopefully reset the battery stats. also clear the storage on the "device health services" app. battery stats are also kept in here
jalado said:
do you just charge it up....
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Actually I'm just setting up the warranty replacement handset that Google sent me. This is a hardware issue, not fixable with reboots or software. The new phone works great. Old one is still stuck saying 50%
I had the same issue and the repair was covered by Google, even though my phone is about 15 months old.