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Hi All,
I'm experiencing a major issue with my HD. it will self shut down or switch off after entering standby mode, ranging from few minutes to few hours (3 hours to be precise, the last time). Is there anyone having the same issue? if yes, is there anyway to solve this?
please help.
regards,
sanchez
Check if the battery is properly fixed. I mean, that it doesn't move. If it doesn't a perfect contact, as soon as you move or touch the device a bit harder than usual, it can turn itself off.
quote: Check if the battery is properly fixed. I mean, that it doesn't move. If it doesn't a perfect contact, as soon as you move or touch the device a bit harder than usual, it can turn itself off.
i did and still it shuts down.. it shuts down randomly in standby mode, ranging from few minutes to hours (maximum 8 hrs so far). the seller refused to replace mine because
1) the phone didnt shut off in standby mode when they were checking it
2) they refused to test it for a longer time
I have the same problm. Every now and then it will shut down and reboot. Annoying when the phone wakes me up in the middle of the night (htc boot-sound)
quote: Every now and then it will shut down and reboot.
yours actually reboots itself? mine only shut down / switch off by itself. my only self found solution is by deactivating standby mode, so the phone will go the stage of switching backlight off but screen is still visible... its draining the battery =(
It's not that strange that the phone reboots, that is what happens if a program crashes.
If your seller won't test it for a longer time, try going to an HTC point.
helijon said:
I have the same problm. Every now and then it will shut down and reboot. Annoying when the phone wakes me up in the middle of the night (htc boot-sound)
Click to expand...
Click to collapse
Actually that was what happened with my Diamond. Even hard-resetting the phone did not help.
I sent it back for repairs twice, but the problem persisted.
You device might be faulty, if a hard-reset does not solve the problem.
Alright, I've been having this re-occuring problem for a while now. It does NOT matter what ROM I use, it happens on them all so far (DC, Fresh, Aloysius, Regaw, etc). Let me go over exactly what has been going on.
When I wipe everything and flash a new ROM, the phone does everything as it should. It sleeps like it is supposed to and a fully charged battery will last a very long time.
For some reason there comes a point (a day or two after flashing) where I notice the battery dropping faster, and I notice that my awake time is the same as my up time. I've used "Battery Use" and "Spare Parts" in order to try and locate any possible problem.. nothing is showing. The only thing I know is that when the problem starts: Spare Parts -> Other Usage, shows Running @ 100% and when I click on "Running" It says the phone went (however long) without sleep.
Last night I wiped everything and flashed Aloysius 2.0.2.. I decided to monitor it more closely and chose to NOT install ANY apps, just to see if the problem happens. So the phone was sleeping properly all night. I went to sleep and chose NOT to charge it, because it seemed like the problems started when I charged it or plugged it into PC. So I left it unplugged all night. I woke up and saw that it slept the entire night as it should.
I was messing with the phone, couple of emails, couple of text messages, a few phone calls. The phone was at about 14 hours of uptime and 1 hour awake at this point. When I finished with just some calls and text, I left the phone alone while I went outside to do some things. I came back and checked the uptime.. 18 hours and awake time 5.. Phone refused to sleep again.
I shut the phone down, took the battery out for 60 seconds, put battery back in, put cover on, booted phone back up ("power cycling"). Phone has been on for 5 hours now with an awake time of 5 hours. I can't find anything unusual in battery use nor spare parts again. Now the "Other usage" in "spare parts" shows "Running" as 100% with no sleep time, but I can't figure out what is causing it to be constantly "running". I've even gone as far as to shut off all background data, syncing, locations, and even evdo all together. I have tried so many thing and can't figure out why ONLY a WIPE+flash fixes this temporarily?
Sorry for the extremely long post, but does anyone have any ideas or experience similar problems?
have you tried giving your phone some sleeping pills?
Austin3600 said:
Alright, I've been having this re-occuring problem for a while now. It does NOT matter what ROM I use, it happens on them all so far (DC, Fresh, Aloysius, Regaw, etc). Let me go over exactly what has been going on.
When I wipe everything and flash a new ROM, the phone does everything as it should. It sleeps like it is supposed to and a fully charged battery will last a very long time.
For some reason there comes a point (a day or two after flashing) where I notice the battery dropping faster, and I notice that my awake time is the same as my up time. I've used "Battery Use" and "Spare Parts" in order to try and locate any possible problem.. nothing is showing. The only thing I know is that when the problem starts: Spare Parts -> Other Usage, shows Running @ 100% and when I click on "Running" It says the phone went (however long) without sleep.
Last night I wiped everything and flashed Aloysius 2.0.2.. I decided to monitor it more closely and chose to NOT install ANY apps, just to see if the problem happens. So the phone was sleeping properly all night. I went to sleep and chose NOT to charge it, because it seemed like the problems started when I charged it or plugged it into PC. So I left it unplugged all night. I woke up and saw that it slept the entire night as it should.
I was messing with the phone, couple of emails, couple of text messages, a few phone calls. The phone was at about 14 hours of uptime and 1 hour awake at this point. When I finished with just some calls and text, I left the phone alone while I went outside to do some things. I came back and checked the uptime.. 18 hours and awake time 5.. Phone refused to sleep again.
I shut the phone down, took the battery out for 60 seconds, put battery back in, put cover on, booted phone back up ("power cycling"). Phone has been on for 5 hours now with an awake time of 5 hours. I can't find anything unusual in battery use nor spare parts again. Now the "Other usage" in "spare parts" shows "Running" as 100% with no sleep time, but I can't figure out what is causing it to be constantly "running". I've even gone as far as to shut off all background data, syncing, locations, and even evdo all together. I have tried so many thing and can't figure out why ONLY a WIPE+flash fixes this temporarily?
Sorry for the extremely long post, but does anyone have any ideas or experience similar problems?
Click to expand...
Click to collapse
You aren't running a2sd are you? You're sure that your apps aren't just getting reinstalled after a restore because they are actually stored on sd:ext?
I had this problem. The 1.5 release was supposed to fix the problem. It was the dialer running at 100%. Didn't fix it for me. Talked to HTC and they said the problem still exists sometimes. But I had to exchange my phone and the new one has never done that. I think they had some bad phones. If you can't figure it out get your phone replaced.
Sorry I should have mentioned, I forgot. I used to run Apps2SD. I thought that may have been the culprit, so I partitioned my SD card again.
With the latest wipe, I partitioned my SD card with 0 ext and 0 swap, all fat. So no apps2SD now. With the partition was a complete format, so there was NO data on the SD card to restore from. My restore data is on my PC only and I haven't used it.
Edit: Also, I have a minimum of 4 out of 6 bars at all times. 0% TWS
mgraham361 said:
I had this problem. The 1.5 release was supposed to fix the problem. It was the dialer running at 100%. Didn't fix it for me. Talked to HTC and they said the problem still exists sometimes. But I had to exchange my phone and the new one has never done that. I think they had some bad phones. If you can't figure it out get your phone replaced.
Click to expand...
Click to collapse
Did rebooting fix the problem or was it constantly screwed?
Austin3600 said:
Did rebooting fix the problem or was it constantly screwed?
Click to expand...
Click to collapse
Reboot sometimes fixed it but them it was only temporary. If I remember right it started the always awake again sometime between 12-24 hours after the reboot.
Austin3600 said:
Alright, I've been having this re-occuring problem for a while now. It does NOT matter what ROM I use, it happens on them all so far (DC, Fresh, Aloysius, Regaw, etc). Let me go over exactly what has been going on.
When I wipe everything and flash a new ROM, the phone does everything as it should. It sleeps like it is supposed to and a fully charged battery will last a very long time.
For some reason there comes a point (a day or two after flashing) where I notice the battery dropping faster, and I notice that my awake time is the same as my up time. I've used "Battery Use" and "Spare Parts" in order to try and locate any possible problem.. nothing is showing. The only thing I know is that when the problem starts: Spare Parts -> Other Usage, shows Running @ 100% and when I click on "Running" It says the phone went (however long) without sleep.
Last night I wiped everything and flashed Aloysius 2.0.2.. I decided to monitor it more closely and chose to NOT install ANY apps, just to see if the problem happens. So the phone was sleeping properly all night. I went to sleep and chose NOT to charge it, because it seemed like the problems started when I charged it or plugged it into PC. So I left it unplugged all night. I woke up and saw that it slept the entire night as it should.
I was messing with the phone, couple of emails, couple of text messages, a few phone calls. The phone was at about 14 hours of uptime and 1 hour awake at this point. When I finished with just some calls and text, I left the phone alone while I went outside to do some things. I came back and checked the uptime.. 18 hours and awake time 5.. Phone refused to sleep again.
I shut the phone down, took the battery out for 60 seconds, put battery back in, put cover on, booted phone back up ("power cycling"). Phone has been on for 5 hours now with an awake time of 5 hours. I can't find anything unusual in battery use nor spare parts again. Now the "Other usage" in "spare parts" shows "Running" as 100% with no sleep time, but I can't figure out what is causing it to be constantly "running". I've even gone as far as to shut off all background data, syncing, locations, and even evdo all together. I have tried so many thing and can't figure out why ONLY a WIPE+flash fixes this temporarily?
Sorry for the extremely long post, but does anyone have any ideas or experience similar problems?
Click to expand...
Click to collapse
I've been having the same issue with the new 2.1 ROMS as well, for some reason, only a fresh wipe will "temporarliy" solve the issue and after a day or so, 100% awake time, with no apps installed nor A2SD running.
I had the problem. Ended up being Slacker. I have to remember to use the "Exit" button of Slacker or else it never goes to sleep.
What worked for me
Was I would open up Advanced Task Killer, then go to the services tab and hit end all several times. I would keep doing this until the awake time began to drop. Problem was whenever I restarted the phone it would return to the way it was, but after doing this at least half a dozen times it drops the awake time on its own after a restart, so now the awake time hovers at about 6-8% which I think is pretty dern good from 100%.
so
1. Go to ATK (or dw if you dont have)
2. Go To services tab
3.hit "end all"
4. Repeat about 5 times
5. Press the power button to make phone sleep
6. Wake phone back up check awake time in setting
7. Repeat if necessary
also if you have problems dl from the marketplace afterwards, just sign into google talk, and that will set things right.
also your phone will restart all your services every time you end them, so dont be alarmed if you lose your signal and internets for a second or two
i dont know why this worked but it did for me at least
Make sure "GSD.apk" is missing from /system/app. That tends to suck the battery up rather quickly.
amallama said:
Was I would open up Advanced Task Killer, then go to the services tab and hit end all several times. I would keep doing this until the awake time began to drop. Problem was whenever I restarted the phone it would return to the way it was, but after doing this at least half a dozen times it drops the awake time on its own after a restart, so now the awake time hovers at about 6-8% which I think is pretty dern good from 100%.
Click to expand...
Click to collapse
Well, After some testing, it appears that my 100% awake BS always starts when I use the dialer and make a call. I got it to go into psycho 100% mode again, even after reboot. I've tried ending all services in the past but I wasn't persistent enough apparently, lol.
At first I tried ending services once, didn't help. Then I went crazy and constantly killed the services over and over for a solid 30-40 second as they opened up again. Eventually I killed ATK and let it sleep, it actually sleeps again.
So... some weird problem with my dialer/phone app (no matter the rom) but at least I found a solution! Thanks amallama.
I think you are simply having a problem with badly programmed apps. It sounds especially suspect that this is happening to you regardless of what rom you are on. Have you installed anything new recently? in the past week I've run into a few apps that have prevented my phone from sleeping (awake time ~89% after 12 hours of uptime).
I deleted fandango and gigbox and awake time and battery life went right back to normal.
When my phone is sitting idle (screen off) it will randomly decide to power itself off. Has anyone else noticed this? Any ideas on what could be causing it?
The Balvenie said:
When my phone is sitting idle (screen off) it will randomly decide to power itself off. Has anyone else noticed this? Any ideas on what could be causing it?
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Click to collapse
you mean randomly power itself ON, right?
if that is the case, it's normal, it just mean it woke up to connect to the internet, to get updates of news, emails, or whatever it was scheduled to pick up
nope. i mean it randomly turns itself off. this topic is being discussed over on the att captivate galaxy forum section.
interesting, so it's going from stanby mode, to complete OFF... nope never seen that happen to my i9000 model
yep totally powered off... completely sucks... looks like there are a bunch of ppl that have this issue with the captivate on att. $10 says its some lame piece of software that att puts on your phone that's causing the problem.
it's possible, i've read here a few users having crazy power issues (battery draining very fast) with their SGS i9000, but after wiping it out clean, to start anew, then the power problem is gone away.
so yes, a software could cause something weird like that.
Factory reset and so far so good
Hey guys,
I use a Galaxy S here in Hong Kong and I had the same random shut down issue constantly happen when my screen went off...
I tried everything, check temperature of cpu, etc. etc. and nothing worked, it just got worse and worse.
I even changed the battery to use the spare one that came with this. Still problematic.
Used SET CPU to limit the cpu to 400mhz, still problems.
Finally I did a factory reset and so far so good.
I only have the original system installed with the Remember the Milk app installed.
24 hours, no problems.
Installed AppBrain app.
Then I installed 3G WatchDog
12 hours, no problem.
Then I installed Paperdroid
12 hours, so far no problems at all.
If I run into an issue I'll post it here. But I think it definitely was a software issue.
Update - it randomly shut down on me
Alright guys, it shut down on my randomly today in the afternoon......
I dont know if it's the re-charging that screwed it up?
Because after my factory reset, last night was the first time i charged it....
Hmmm
This happened to me too - two days in a row until noon it would shut down two or three times - i uninstalled SetCpu and for now (24 hours) it hasn't happened again. I am not sure if it was the one responsible but it started happening after i installed two programs and i uninstalled them after it started happening. I uninstalled Visual Task Switcher first but on the next day it turned off again, then i unsinstalled SetCpu and it hasn't happened again - maybe some wrong profile settings but i didn't feel like experimenting
I had this issue once too in about 40 days.
I was reading an sms and then i turned into standby and put it in my pocket. Later, maybe 40 minutes i came home and my phone was completely off. I do not remember if i had to take out the battery before to get it on again.
I was wondering why it happened. Maybe it was caused by an app i had opened. Battery still was at 40%.
But since it only occured once in 40 days i doesn´t bother me.
Interesting you mention this as it just happened to me today for the first time. I took it out of my pocket and wtf? The phone was off. Very strange... Using the i9000 on the stock Eclair rom.
Should send back for warranty
Sent from my GT-I9000 using XDA App
software clash?
Well the phone suddenly switched off for me, but this time I turned off APPBRAIN and so far so good.
In fact, I came across an app called NoLED and since it kind of keeps ht phone on, while I have it on my desk, I'm able to be notified of stuff and so far with that, the phone hasnt' shut off.
I'm still experimenting with what works, but try turning off AppBrain and see if you still have the random shut off issue....
i use app brain all the time to keep my apps in sync
not the cause of the problem, that's for sure
my phone can last a whole day even with app brain running
OP, do you have MSN Talk installed on your phone? I have this same problem, seems to happen more when I am running MSN talk in a low signal area.
«try a new sim card. «Could be faulty. «i am on my 3rd phone and all of them had this same problem. «i bought a new sim card 4 days ago, and hasnt happened since. «but then again, this problem usually happens to me once every 3rd-5th day anyways, so i dont know if i am in the clear yet.
Me too, shutdown everyday
Hi guys
After upgrade OS to I9000ZSJG4, Phone random shutdown everyday.
Yep still shuts down
Tried keeping AppBrain off, still shuts down.
Used NoLED so the screen kind of stays on, still shuts off..
So far shut off on me after 40 hrs... this is really stupid.
I am this close to taking it back, but I genuinely think it's a software issue than a hardware issue...sigh
Anyone have any luck figuring this out?
Same problem no solution yet
Hi
I too have the same problem, haven't found any solution yet.
The temperature etc is all good, there is no pattern in shutdown issues.
I have tried factory reset and no new application, it still shut down while using in built browser.
I had the same thing happen to me while skiing in Whistler last weekend. It died twice. I attributed it to the cold. I normally use a 3000mah battery up there, but left it back the house that day. Afterwards while charging in the car and even charging it at home it died prematurely again. It was the eBay aftermarket variety 1500mah knock off. I have since changed back to the Samsung OEM battery. I haven't had an issue with it since. My assumption is that the knock offs in my case cannot handle the heat cycles of charging and then the cold as well as the original. Or they have a limited lifespan, well below OEM specs. I am now only using the 3000mah battery on the weekends to hedge my bet on the quality of manufacture, as it seems to be from the same factory as the 1500.
Looks like I've just solved my own issue in the midst of creating a post. For those that are curious anyway, this is what happened..
My phone would not go into sleep mode. Clicking the sleep button would put it into sleep for less than a second before it popped back to the lock screen and stayed there.
The solution was to clean the USB port. Apparently some debris found its way into the USB port (I wonder how, certainly not from leaving it in my pocket, where it normally would be) and wreaked a small havoc on my phone. All is well now and the phone is almost one month old. After rooting and fixing a ringtone issue, my only issue is the crappy Gallery app. The phone is great otherwise! Killer battery life too
Here's a video of what I'm talking about. Enjoy
Same issue here. How exactly did you clean the port?
My issue started immediately after using Shazam. I tried to Shazam a song, then after that the phone would not sleep. I switched batteries, factory reset, nothing fixes it.
In fact, the phone will sleep until the battery gets to about 50% then it just stays awake until it gets into like 20%.
My phone under a full charge will go off. The problem is, there's no pattern, it will turn off because of different apps, sometimes in a middle of drafting a text message, or while using twitter. So I ruled out the possibility of being apps that causes issue.
When phone off, and when I attempt to turn it back on the phone will not get passed the boot animation, sometimes it will, and will automatically shutdown right after. There are times it will stay on pass the lockscreen and go no further unless plugged.
There are too many inconsistencies in battery life, if phone goes off at a given percentage, it will not display even close to the same battery level after reboot.
At first I thought it might be the ICS ROMs (CM9 by elk... and Ice Cold Insomnia by Cnote...) then I reverted to CM7.2 RC1, but I get the same problem across the board.
I downloaded a battery drainer app from the market. Will drain battery til I get 0%, then will spend an hr or more charging phone til its full, while it remains on. I timed the amount of time it takes to turn off under ICS or GB, no consistency at all. Anyone has suggestions as to what might be happening to my phone?