Warranty void? heeeelp! - Galaxy Note 4 Q&A, Help & Troubleshooting

Hi all, having issues with my phone still in warranty and want to know if it looks like it when i send back to samsung for repair.
With android 5 i rooted but lost root when android 6 came out and i haven't rooted it at all since, i just did the update via ota from my network provider.
If is warranty void what do they look at and what can i do to change?
Thanks
stu

You simply can't change it .
Once you root your device, the knox switch trips , it cannot be resetted back to 0×0 .
It was possible on note 3 n900 , but definitely not on note 4 (n910g)
If you are in India, don't worry, they dont check the download mode, they just check if there is a problem and fix it.
Why are you worried , if you don't have any problem ?
I rooted mine within a week after purchase .
Reporting via N910G.

my rooted note 4 didnt get ota in fone like it said i have rooted it so i cant get it this way then have to update with kies ... so if u got ota directly in fone then i think u r good to go to service center

Im in australia, im worried that if i send it in for repair and they say no then its marked on the system and it will never get fixed. Yes a remote chance it wont be checked but then it might.
I did see there is a nox reset thats not 100% but sometimes ok.

interesting for anyone else looking.
http://www.mobilecentre.pl/how-to-reset-flash-counter-in-samsung-note-4/
ill check back later today with the outcome.

That article mentions 'triangle-away' which only resets the flash count...nothing to do with Knox.
Even Chainfire thinks Knox is an unresettable eFuse. If you've tripped Knox, it's going to stay tripped no matter what you do.

You cant reset the counter. Sorry

Related

I9505 Allshare cast with new bootloader/Root?

I am using Allshare Cast Dongle and Smartview with my HD recorder a lot and these features is the main reason i got this phone in the first place.
I have root acces and It is working fine with old bootloader, when i reset with Triangle away and use stock-kernel. Now i have seen that Chainfire have got Triangle working on the new bootloader, the only thing is that we cant reset KNOX warrenty void. Counter and system status only!
Now here comes the quiestion. Can we root with new firmware-bootloader and use triangle away to get Allshare Cast working with KNOX warenty broken, I dont care about warrenty! i just want Root and CWM without losing features,
I am stil on the old bootloader but sooner or later i want to upgrade. (Android 4.3 next month)
I realy hope we can do this, or i will end up running Pure Stock Samsung Roms, MEGA DISASTER!!
I think i am beginning to get a little irritated at my new SGS4 HMM
My Note2 was 10 times more stable then this phone. I have had more problems with this phone in one week then i had with my N7105 in 9 month! running the same aps
BUBA0071 said:
I am using Allshare Cast Dongle and Smartview with my HD recorder a lot and these features is the main reason i got this phone in the first place.
I have root acces and It is working fine with old bootloader, when i reset with Triangle away and use stock-kernel. Now i have seen that Chainfire have got Triangle working on the new bootloader, the only thing is that we cant reset KNOX warrenty void. Counter and system status only!
Now here comes the quiestion. Can we root with new firmware-bootloader and use triangle away to get Allshare Cast working with KNOX warenty broken, I dont care about warrenty! i just want Root and CWM without losing features,
I am stil on the old bootloader but sooner or later i want to upgrade. (Android 4.3 next month)
I realy hope we can do this, or i will end up running Pure Stock Samsung Roms, MEGA DISASTER!!
I think i am beginning to get a little irritated at my new SGS4 HMM
My Note2 was 10 times more stable then this phone. I have had more problems with this phone in one week then i had with my N7105 in 9 month! running the same aps
Click to expand...
Click to collapse
What makes you think the SGS4 is the only phone that's gonna get a new bootloader?
If the SGS3 and the Note 2, also slated for 4.3 upgrade, receive an OTA then you can be guaranteed that it will contain the new firmware and a new bootloader...
Knox is used for warranty, the SGS3 and Note 2 aren't that old that they're out of warranty...
ultramag69 said:
What makes you think the SGS4 is the only phone that's gonna get a new bootloader?
If the SGS3 and the Note 2, also slated for 4.3 upgrade, receive an OTA then you can be guaranteed that it will contain the new firmware and a new bootloader...
Knox is used for warranty, the SGS3 and Note 2 aren't that old that they're out of warranty...
Click to expand...
Click to collapse
But that did not answer my question did it!!
Can i have KNOX 0x1 status, and use trinangle away to do a flash counter reset (not KNOX) on stock kernel 4.3 and get allshare cast working???
I dont care about KNOX as long as i can get Allshare working. I dont care about my warrenty, i just want to upgrade to 4.3 and be rooted and still have my allsharecast working. like i can on Jellybean
BUBA0071 said:
But that did not answer my question did it!!
Can i have KNOX 0x1 status, and use trinangle away to do a flash counter reset (not KNOX) on stock kernel 4.3 and get allshare cast working???
I dont care about KNOX as long as i can get Allshare working. I dont care about my warrenty, i just want to upgrade to 4.3 and be rooted and still have my allsharecast working. like i can on Jellybean
Click to expand...
Click to collapse
So try and tell us the results...
When I've checked download mode there is no flash counter anymore, just Knox warranty void status. As this can't be reset at the moment this could could be your problem however I have used a Galaxy note 3 with void 0x1 and Omega rom on it. I'm also using a custom recovery . I spoofed the System status to "Official" using wanam's mod in xposed framework. It works fine.... I just tried it again so I'm not lying my Ar$e off...
Exact same setup on S4 - Latest Omega, custom or stock recovery, spoofed "Official" status - and it keeps killing the connection....
I'm interested if anyone knows of any 4.3 rom and kernel combination (on the old bootloader) that works with the allshare cast dongle?
In my experiences trying to get this to work allshare cast seems to require a stock kernel. I've tried Omega 19 with almost every stock kernel there is but this combination always breaks wifi for me. Guessing everyone has had the same experience?

[Q] root 4.4 kitkat (warranty)

Hi i have a question to ask . I bought my note 3 1,5 month ago and it is with a 2 year warranty . Is there any method to skip knox and not trip warranty i. i have seen root de la vega ( i think it is not yet available or it would be i am not sure ) , also i saw that triangle away is available but i dont know how this afects warranty . Also i know that 4.4 kitkat is not so stable and developers are waiting for a more stable update . I hope someone can guide me . TY
@panospao7 the short answer is: NO, you can't root kit kat without tripping knox!
Sent from Note 3 Superphone!
Unfortunately root de la vega does now not work anymore without tripping the e-fuse thus disabling your warranty. This is because Samsung have caught onto the fact peope were trying to bypass the Knox counter and so patched the bootloader. I must say this is the reason I left Apple all those years ago. When we pay for something we should have to right to modify it as we want. Seems Samsung are following apples ways. My suggestion would be to wait until your warranty has run out. Then root your device !!!!
panospao7 said:
Hi i have a question to ask . I bought my note 3 1,5 month ago and it is with a 2 year warranty . Is there any method to skip knox and not trip warranty i. i have seen root de la vega ( i think it is not yet available or it would be i am not sure ) , also i saw that triangle away is available but i dont know how this afects warranty . Also i know that 4.4 kitkat is not so stable and developers are waiting for a more stable update . I hope someone can guide me . TY
Click to expand...
Click to collapse
If u r still on old 4.3 bootloader, yes rudlv will work. But if on newer 4.3 bootloader and up, rudlv won't qork without tripping knox.
And other method if rooting will trip knox for sure.
And even u successfully root ur current device without tripping knox, once u update to kk, u will have to reroot again, and this time... no mercy.
TA is not able to revert knox as well.
And this knox issue, in some countries, the service center still never consider the flag. U have to check it urself.
If u really need root access, then u may forget/ignore ur warranty.
As for me, I need it for work, therefore... hell with knox warranty.
Sent from N9005 4.4.2 NB7 rooted device
note 3
Thank all for the help . I will wait 1,5 year to go root or samsung to change its policy ( something that in at least 2-3 centuries might happen

[Q] Flash modem affect warranty?

Hi there
My galaxy s5 got into water yesterday so I checked the back of the phone and saw the litmus paper became red, then I thought that now I can finally root my phone without concerning lol ), then I flashed Modem: XXU1ANI1 and intend to flash rom later. But then I told my friend who works at Samsung Services and he checked my phone and said that it has no problem so it is still under warranty. So I want to ask you guys that whether I flashed the modem XXU1ANI1 affect my warranty or later if I can update stock firmware via OTA. Can I flash back to the latest stock modem XXU1ANG3 for G900H Vietnam without tripping knox? or if it has any problem?
Please help me , I really appreciate any help you guys can provide.
phong2503 said:
Hi there
My galaxy s5 got into water yesterday so I checked the back of the phone and saw the litmus paper became red, then I thought that now I can finally root my phone without concerning lol ), then I flashed Modem: XXU1ANI1 and intend to flash rom later. But then I told my friend who works at Samsung Services and he checked my phone and said that it has no problem so it is still under warranty. So I want to ask you guys that whether I flashed the modem XXU1ANI1 affect my warranty or later if I can update stock firmware via OTA. Can I flash back to the latest stock modem XXU1ANG3 for G900H Vietnam without tripping knox? or if it has any problem?
Please help me , I really appreciate any help you guys can provide.
Click to expand...
Click to collapse
Yes, you can flash back to your stock modem without tripping Knox (if it has not been tripped).
To check whether your Knox was tripped or not, you can use Phone INFO ★Samsung★ app and look for the Knox Warranty Void status (under GENERAL INFO section).
Thank you so much

Note 4 error knox

After updating to 5.1.1 fw the device continues to restart and shut down.
Trying to get into the "download mode", the message that is knox 1
But I never rootato or modified the notes 4 that is under warranty
The assistance will be able to see that the device has not been tampered although knox showed 1?
There have already been cases like this ??
There have already been cases like this ??
I hope that my English with the translator of google is understandable .. I'm Italian and I do not know your language ... sorry
I also hope it is the right section for this type of application if necessary ... I apologize for the error due to what I have just written
Thank you
znhel said:
After updating to 5.1.1 fw the device continues to restart and shut down.
Trying to get into the "download mode", the message that is knox 1
But I never rootato or modified the notes 4 that is under warranty
The assistance will be able to see that the device has not been tampered although knox showed 1?
There have already been cases like this ??
There have already been cases like this ??
I hope that my English with the translator of google is understandable .. I'm Italian and I do not know your language ... sorry
I also hope it is the right section for this type of application if necessary ... I apologize for the error due to what I have just written
Thank you
Click to expand...
Click to collapse
Even if you are not rooted flashing via odin trips the knox counter,
Btw wrong section.
Senthil360 said:
Even if you are not rooted flashing via odin trips the knox counter,
Btw wrong section.
Click to expand...
Click to collapse
That's not true, the KNOX counter will only be tripped if a file that has been modified is flashed, if you flash stock firmware you wont trip the KNOX counter.
Battlehero said:
That's not true, the KNOX counter will only be tripped if a file that has been modified is flashed, if you flash stock firmware you wont trip the KNOX counter.
Click to expand...
Click to collapse
Isn't the ones we flash from sammobile modified one? I thought only the stock that ships with the phone is unmodified, Correct me if I'm wrong
Senthil360 said:
Isn't the ones we flash from sammobile modified one? I thought only the stock that ships with the phone is unmodified, Correct me if I'm wrong
Click to expand...
Click to collapse
Sammobile provides unmodified firmware files, on a rare occasion if you try to downgrade to an older firmware you can potentially trip KNOX.
I never used odin
I do not know if Knox is tripped after hard reset and restore or after upgrading to 5.1.1 lollipop made with kies 3.
Never any operation of this device modding
znhel said:
I never used odin
I do not know if Knox is tripped after hard reset and restore or after upgrading to 5.1.1 lollipop made with kies 3.
Never any operation of this device modding
Click to expand...
Click to collapse
hi ,
Firstly ,
i have to say that Knox does not worry me at all ,tripped Knox ..long ago !!.
I thus have no real interest in its workings ,as i do not need Knox in my "life "or on my device !!
That said ,well my logic says (correct me plse if i am wrong )
i have seen processes " Security log event " etc ..( I have disabled this when i rooted ... as it was also giving me wakelocks etc ) Now surely won't any "incident/breach of security ? ..eg rooting ... " be recorded in log event .??
If so surely cause of " tripping" should be establish ?
Thus take it to Samsung centre and ask them to check reason why tripped ?
Above is just my opinion and theory ...or an option to consider ?
good luck
willcor said:
hi ,
Firstly ,
i have to say that Knox does not worry me at all ,tripped Knox ..long ago !!.
I thus have no real interest in its workings ,as i do not need Knox in my "life "or on my device !!
That said ,well my logic says (correct me plse if i am wrong )
i have seen processes " Security log event " etc ..( I have disabled this when i rooted ... as it was also giving me wakelocks etc ) Now surely won't any "incident/breach of security ? ..eg rooting ... " be recorded in log event .??
If so surely cause of " tripping" should be establish ?
Thus take it to Samsung centre and ask them to check reason why tripped ?
Above is just my opinion and theory ...or an option to consider ?
good luck
Click to expand...
Click to collapse
Hello
Even for me knox +1 is not a big problem .. I can rootare the device and put a firmware that is maybe better than stock ..
But I'd like to understand how it happened! But above all I do not accept that I say that I did when the root is not true
I hope they can determine how it happened
Thank you
The device is returned from assistance for warranty service, but the same problems as before ... do you flash a custom rom could solve ??
thanks
If you downgraded your rom knox might get tripped
Maybe you bought used phone?
Sent from my SM-N920C using Tapatalk
@ johnmassay ---> Purchased new phone
The problems that I mentioned have remained even after the return from assistance samsung.
Also taken new battery but I have not solved the problems
Also now when the phone warms up for extended use itself off and I have to pull out and reinsert the battery to turn it back
At this point I would just like to understand if it is a hardware problem or sotware.
In case of software problems I could flash a custom rom and I would be all right even without the guarantee samsung.
If it is a hardware problem then the matter is serious + .... and I would not know how to solve .....
advice?
Thanks
znhel said:
@ johnmassay ---> Purchased new phone
The problems that I mentioned have remained even after the return from assistance samsung.
Also taken new battery but I have not solved the problems
Also now when the phone warms up for extended use itself off and I have to pull out and reinsert the battery to turn it back
At this point I would just like to understand if it is a hardware problem or sotware.
In case of software problems I could flash a custom rom and I would be all right even without the guarantee samsung.
If it is a hardware problem then the matter is serious + .... and I would not know how to solve .....
advice?
Thanks
Click to expand...
Click to collapse
Most likely its hardware problem
Sent from my SM-N920C using Tapatalk
The center samsung think this is hardware problem ...
in which case we hope is still under warranty despite the Knox warranty Void 01
I bent as in previous posts
Thanks
I hope you sort it out and get a new device and when you do then disable knox. Knox and stock **** that ****. Custom roms is the way to go...
I am interested in custom rom, but if the problem is a hardware device on the solution "custom ROM" becomes not decisive
For now await responses from Samsung .. then I will decide accordingly ..
I'm angry because of this problem the Notes 4 is for me the ideal device, both for work and for fun and I am comfortable ... The Note 5 for example, I do not care because it does not have the MicroSD slot and battery less accurate
We hope you find a solution for my note 4 ..

Been trying to look for an answer but all related thread seem to talk about KNOX trip

I've rooted my SM-A510F for a few days , and i return to the stock rom. Without root or odin. I returned to stock rom with samsung kies.. And my knox doesn't work.. The phone now working on basic rom.
Can someone help me ? How can i do to run knox?
But my knox doesnt work , i recive software updates from official samsung ?
If you tripped your KNOX, you cant get it back and use KNOX features anymore, and your warranty now is void. I bet you are already know that before you start rooting your phone.
For OTA updates, yes, you still recive OTA updates from samsung.
arshy said:
If you tripped your KNOX, you cant get it back and use KNOX features anymore, and your warranty now is void. I bet you are already know that before you start rooting your phone.
For OTA updates, yes, you still recive OTA updates from samsung.
Click to expand...
Click to collapse
Thanks!

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