Related
-No win7 support , although even though our hardware if far supperior to the win 7 devices currently
-horrific support (HTC has to be nobel price winning at sucky support)
-battery life is amazingly bad..some members here report success with alternative chinese batterie types, but come on we paid our bottoms off for the thing we shouldnt have to bleed our eyes out on 3rd party web merchant pages
-its being discussed that we are not even going to get 6.5.3 or 6.5.5 upgrades even though omnia II and toshiba models will(or have dunno)
-millions of buggs that shouldnt be there in the first place
-lack of supported apps
-overpriced marketplace
Such a mixed feeling..I truly and deeply love the device i hold in my palm as i write this..but its like i am holding the hand of a relative in a hospital dieing..is truly HTC gonna give away the future of such a brilliant phone?have we payed 50% more of the value of the competitor's phone(iphone) price and go nowhere (while they get their free os 4 upgrade) ? i feel so decieved..i even got to thinking ways i could cheat for my warranty to get my money back..
-edit : forgot the 250ms sound delay woe issue (one of the reasons we bought this cursed phone was to watch movies in its perfect screen dammit)
You got what you paid for, the hardware is already surpassed by the Evo 4G, in a few months time it will be even farther behind, such is the way of tech. WP7 was never promised, only speculated so that is not a valid argument.
Your other reasons are otherwise sound to varying extents, but at the end of the day this is still a fantastic device, so no, I dont think anyone who bought the device and is happy should be looking for ways to get rid of it. If you dont like it, return it or sell it but it works very well for a large number of us.
So that the fact that they do not even care enough to upgrade it to something as idioticaly as simple as 6.5.3 version (hich like 40 roms in here have) doesnt make u feel they are throwing the phone support (that made me laugh) away?
And no, i do not get what i paid for..i paid nearly 800$ for this..no not even marginaly close to it.
chris2busy said:
So that the fact that they do not even care enough to upgrade it to something as idioticaly as simple as 6.5.3 version (hich like 40 roms in here have) doesnt make u feel they are throwing the phone support (that made me laugh) away?
And no, i do not get what i paid for..i paid nearly 800$ for this..no not even marginaly close to it.
Click to expand...
Click to collapse
No, I agree totally with your view of HTC support, I actually think they are the worst phone manufacturer among WM OEM's, contrary to what everyone else thinks because they like the eye-candy of Sense, which I think is utter bug-ridden rubbish.
HTC has the HD Mini out now, you would think they would be releasing 6.5.3 updates for all their phones, especially the HD2, but this is typical HTC, once a device is released the normal support life cycle is 6 months, then we are left to our own devices while they work on the next device. In the current climate, HTC is apparently focusing entirely on their android phones, so we WM users are left to look on and lament our lack of updates.
As for getting what you paid for, I guess we will have to disagree, I never expected HTC to provide an update to 6.5.3, knowing their past history and considering they never announced it. I knew I could only count on the OS they shipped the device with, and anything above that would likely come from Xda.
You have a great device there, the hardware is top notch and capable of outstanding performance, just dont look to HTC for any kind of realistic support. Xda is your friend and will give better support and performance enhancements than HTC ever has.
chris2busy said:
-No win7 support , although even though our hardware if far supperior to the win 7 devices currently
Click to expand...
Click to collapse
Win7 was *never* officially an option, only rumour. Do you buy things due to hearsay? Theres an iPhone for that.
chris2busy said:
-horrific support (HTC has to be nobel price winning at sucky support)
Click to expand...
Click to collapse
Never needed this so cannot comment - think of that what you will
chris2busy said:
-battery life is amazingly bad..some members here report success with alternative chinese batterie types, but come on we paid our bottoms off for the thing we shouldnt have to bleed our eyes out on 3rd party web merchant pages
Click to expand...
Click to collapse
I have the standard battery, it lasts between 1.5 and 3 days. Thats better than my Nokia E90 and my N80 ever was.
Not to mention the fact I have 3 email accounts checking every 15 - 30 minutes, Windows Live (hotmail in the background), at least 30 mins 3G browsing, some light games and texts + calls.
chris2busy said:
-its being discussed that we are not even going to get 6.5.3 or 6.5.5 upgrades even though omnia II and toshiba models will(or have dunno)
Click to expand...
Click to collapse
"(or have dunno)" proves that you are yet again working on rumour, why not do some research before slagging things off, eh?
Have you actually used 6.5.x? What did you think of it? How much advantage will it give you over 6.5?
chris2busy said:
-millions of buggs that shouldnt be there in the first place
Click to expand...
Click to collapse
*any* complex system will have bugs, its a given. It needs to support several hundreds of different device configurations, 3rd party applications and different personalised configs. How many bugs does Linux have, for instance?
chris2busy said:
-lack of supported apps
Click to expand...
Click to collapse
How many supported apps does the iPhone have in amongst the thousands of crap free ones?
chris2busy said:
-overpriced marketplace
Click to expand...
Click to collapse
Welcome to Microsoft.
chris2busy said:
Such a mixed feeling..I truly and deeply love the device i hold in my palm as i write this..but its like i am holding the hand of a relative in a hospital dieing..is truly HTC gonna give away the future of such a brilliant phone?have we payed 50% more of the value of the competitor's phone(iphone) price and go nowhere (while they get their free os 4 upgrade) ? i feel so decieved..i even got to thinking ways i could cheat for my warranty to get my money back..
Click to expand...
Click to collapse
You seem to be stuck in a mindset which goes against that of technological advancements over the last, say, 50 years.
The computer you buy tomorrow was out of date last week, that surround sound system you've got, that's been surpassed several times since you bought it.
You do realise that the iPhone OS upgrade was to insert features that most phone companies have been producing lines of phones with for almost a decade?
Cut and Paste for instance, was first used (in a computer sense) in a Xerox environment in the 1960s, Apple's iPhone was announced in 2007. It didn't support it until an OS upgrade. The first Windows PocketPCs in the mid/late nineties had it as standard.
The iPhone's hardware is 50% of the capacity of the HD2, maybe you did get what you paid for?
Ur point seems truly valid, but dammit thats not what i signed up for..(even though it was contract reneweal bonubs 650$ bonus to get new phone) this is no way to treat a heavily paying customer..and i am not obligated to know the tradition of customer handling of each company each time i buy a phone..i know the phone is amazing , but its dead..truly dead..and mark my words when in a couple months the new candies come to surface no1 in xda will care to develop roms in this long dead phone....at least those 800$ taught me 1 thing i guess ..never buy anything from htc again
chris2busy said:
.i know the phone is amazing , but its dead..truly dead..and mark my words when in a couple months the new candies come to surface no1 in xda will care to develop roms in this long dead phone....
Click to expand...
Click to collapse
You have seen the various forums on xda supporting WinMo5 devices,haven't you?
rp-x1 said:
You have seen the various forums on xda supporting WinMo5 devices,haven't you?
Click to expand...
Click to collapse
u still cant tell its not unofficial support thats my problem?really?
chris2busy said:
Ur point seems truly valid, but dammit thats not what i signed up for..(even though it was contract reneweal bonubs 650$ bonus to get new phone) this is no way to treat a heavily paying customer..and i am not obligated to know the tradition of customer handling of each company each time i buy a phone..i know the phone is amazing , but its dead..truly dead..and mark my words when in a couple months the new candies come to surface no1 in xda will care to develop roms in this long dead phone....at least those 800$ taught me 1 thing i guess ..never buy anything from htc again
Click to expand...
Click to collapse
The HD2 is far from dead.... there will be people making roms and writing apps for it for years still. It's gonna be known as the last great WinMobile phone. It will remain as the best WinMobile 6.5 device, and for that fact, I think it will last longer than most phones do.
There are still people supporting phones from 5 years ago on these forums.
What is it that you signed up for? Nothing was promised for this phone other than what came with it. HTCs customer service sucks, but they make some great devices, and with them we get XDA support here! Thats much better than the support any other oem gives, imo.
chris2busy said:
u still cant tell its not unofficial support thats my problem?really?
Click to expand...
Click to collapse
But you specifically mentioned XDA developing ROMs, now you're complaining about official support?
rp-x1 said:
But you specifically mentioned XDA developing ROMs, now you're complaining about official support?
Click to expand...
Click to collapse
this was a comment because imho past devices were not as promising as the imminent are..nevertheless my problem is that i the services that came with my purchase feel like being molested..absolutely no future in it from the developer's end..i really dont know if its that typical of HTC to manage in that manner, and if it is is till do not know why this company still exist.
Got what I wanted!
I researched for months, got what I wanted, & what they said it had! Runs smooth, no bugs,"except audio booster" Would not trade for wm7, don't like how it will hold you down. I also pd alot for mine!! But I'm still sooooo happy. Love it. Sounds like you need to trade every month to try to keep up? Quig
chris2busy said:
I paid nearly 800$ for this..no not even marginaly close to it.
Click to expand...
Click to collapse
They must have seen you coming!!!
lquigley said:
I researched for months, got what I wanted, & what they said it had! Runs smooth, no bugs,"except audio booster" Would not trade for wm7, don't like how it will hold you down. I also pd alot for mine!! But I'm still sooooo happy. Love it. Sounds like you need to trade every month to try to keep up? Quig
Click to expand...
Click to collapse
well i am happy for you in all honesty..but i ,as hundrends of other members in here still have mega issues like lip sync or ufo like battery drain that even manifacturer cant identify, sms problems, music playback lags, incredible bluetooth battery drains sluggish video recording and many more..and thats the second hd2 i get after warranty return.
chris2busy said:
well i am happy for you in all honesty..but i ,as hundrends of other members in here still have mega issues like lip sync or ufo like battery drain that even manifacturer cant identify, sms problems, music playback lags, incredible bluetooth battery drains sluggish video recording and many more..and thats the second hd2 i get after warranty return.
Click to expand...
Click to collapse
Issues mentioned in forums are negatively biased. People with problems are more likely to come here and post their problems as opposed to the many people who are not having problems.
Secondly, if you want to troll, do it on MySpace. April 2010 join date, seriously? If you don't like your phone, sell it and be done with it. Stop whining because you didn't have the common sense to read the labels on what exactly HTC is selling in the HD2. HTC is a phone manufacturer. Ergo, their job is to keep selling phones, even if it means phasing out past models. If you do not agree with this business strategy, go with another company that suits your needs.
How many 1000's are in use?
You have to realize how many of the hd2's are in use! I wish someone would count the number of people on these forums that are having problems, since they come here to get fixes. Not too many people go to forums, if everything is working ok. We have over 7000 members on htchd2forum.com the % is pretty clear, most are great!! Think about it,"if your car runs ok, do you go to dealer & tell them? If it is giving you trouble ,you call,complain, go in, get it fixed? HUH? wierd concept!! Sorry, got going,, I like this phone better than anything I've ever had!! But that is"me" not "you"! Goodluck,,Quig
PoisonWolf said:
Issues mentioned in forums are negatively biased. People with problems are more likely to come here and post their problems as opposed to the many people who are not having problems.
Secondly, if you want to troll, do it on MySpace. April 2010 join date, seriously? If you don't like your phone, sell it and be done with it. Stop whining because you didn't have the common sense to read the labels on what exactly HTC is selling in the HD2. HTC is a phone manufacturer. Ergo, their job is to keep selling phones, even if it means phasing out past models. If you do not agree with this business strategy, go with another company that suits your needs.
Click to expand...
Click to collapse
I GUESS I really didnt know the HTC way of thinking...apple and android seem to get it a lot different..although they state 6.x phone support is not halted it indeed is..no upgrades,no updates,no nothing...i guess i should start flashing or im stuck with the ton of problems bundled in my handheld
I dont see the point in making these kind of thread. What will u get from these?
If u have problem, then try to search and solve it.
If u dont like the phone, then try to sell it.
Is it easier to feel better than making these threads and have most of people tell that u wrong here?
As far as I see, most of people who complain about their devices are people who just joined in to ask and complain. They messed up with their phone then try to get people to help them fix it. This phone is just amazing and works out of the box.
Let's compare the ones that have problems with the ones that dont, who only focus on flashing and trying roms. Maybe at a rate of 100 and 10000?
Hey guys!
I think chris2busy actaully does like the phone, but he is probably just really fustrated with the lack of support. I mean, usually, wouldnt it make sense that if you had issues with a certain product you have purchased from a certain company, then u should get all the support from them(Mostly). But for me, this forum is my support.
Also, I too agree with the point that why on earth,after paying so much money, do we have to rely on third party apps to tackle issues that shouldnt really be there in the first place? I mean, why doesnt it just simply work right out of the box? Dont get me wrong, i love customising my phone, but these customisations should really be for "customising" our phones with what suites us & looks good in our eyes....not to fix issues that HTC/WinMo shouldve done. I still love my HD2 but these are just some things we ALL couldve done without......
Finally, No, we shouldnt be thinking of getting rid of this phone as its "Kick Ass!"
(watched the movie last night, so still in that mood!)
I do not like this moaning and groaning, It has been posted recently that it takes time to know your new device. If you're not willing to spend that time, then stop harrassing us/this forum with your "complaints". By the way: what's the point of your post anyway?
As someone else said, imagine what would happen if the iPhone's GPS didnt work, so why is Android held to a lower standard? Why are we supposed to accept whatever we are given, regardless of what we are promised? The SGS and iPhone 4 cost about the same amount, but we, as Android owners are supposed to just be grateful for anything that we get even when its less than promised?Samsung is already "rumored" to be planning our phone's successor. Thats bull****, we dont deserve to be treated like this. I love the Class Action Suit, but does anyone have any other creative ideas to not only help out current SGS owners but also ruin possible SGS 4G prospects? Samsung needs to be taught that we wont just be grateful for whatever we get, we demand what we are promised, we demand what we pay for; this is only reasonable.
A company should at least have some concern for their consumers, even if its barely recognizable. Samsung left us with a broken device we paid handsomely for, they have 0 concern for us. So I pray to whoever is listening up there that the SGS 4G fails miserably. If I knew how, Id make and circulate a Facebook page with just a couple of sentences outlining the case against Samsung. Even those who dont know much about Android would pay attention to a facebook page saying Samsung has ripped off SGS consumers, so avoid any Samsung phone at all costs, there are plenty of great alternatives. Maybe there is a more effective avenue, maybe we could even pursue multiple avenues. The goal is to bring attention to the shortcomings of the SGS we currently have, it deserves Samsung's attention. And now is the time, while the class action is getting attention, lets pile it on. Im happy to do what I can, im just not sure what to do. Any ideas?
kinda like the facebook page idea. I hate that Samsung doent give a **** about selling us a broken phone, even if they said they were really sorry itd be ok if they didnt fix it. Not only are they pricks, they're dicks too.
Well, debut day of Vibrant 4G or Successor is coming up. There will be people showing up to buy them. They will be watching its debut day. There will also be press and reviewers about its debut. Thus, if you have a crew of buddies willing to help you out in boycotting their Vibrant 4G or any of the coming Galaxy S product with picket signs and banners for in front of the local stores with drums and horns. Have your buddies call up local news and it will make it to some news since people will wonder what is going on... Resist if they give you and your buddies Vibrant 4G to shut you guys up. Too bad we just missed the CES. With all those press there, that would have been perfect! We need to organize into big group to do this more effectively even if lawsuit takes forever.
This will get them to know how angry we are about this "Froyogate"
Also, maybe somebody needs to make a boycott app for ALL Galaxy S product.
Report our problems on site like RipOffReport.com, scam.com, ScamBusters.org
Give the bad review that you think the product deserve on sites like amazon epinion, pricegrabber, cnet, etc.
http://www.examiner.com/technology-in-national/samsung-responds-to-froyogate-accusations
Corporations want to maximize their profits, both for themselves and their shareholders. Thus, this shouldn't come as a surprise.
A tipster has come forward and said that Samsung is holding back the Android 2.2 (Froyo) update from the T-Mobile Vibrant (Samsung Galaxy S variant) because they are afraid that such an update will impact sales of their upcoming Samsung Vibrant 4G Plus.
Reportedly, the new device is little different than the original Vibrant. In addition to the original Vibrant, the Vibrant 4G Plus has a front-facing camera, Android 2.2, and HSDPA+ 21 support.
Here's what the tipster said:
Some disturbing things have happened the last week or so concerning our “Vibrant”. Samsung has NOT allowed us to push the update OTA for 2.2 because they feel it will decrease the value of the upcoming Vibrant4G +. While from a marketing aspect i totally understand, as the Vibrant 4G is what the original Vibrant should have been in the 1st place. But to shun off and bold face lie to customers is NOT what T-Mobile is about.
Click to expand...
Click to collapse
Furthermore, if Froyo works in "Vibrant 4G" - another product of Vibrant, this means it should be already for distribution for the Vibrant 3G version with minor changes.
I like the sound of all of this. I can't stand the idea that samsung suffers no repercussions for selling so many broken phones. Froyo or no froyo, the phones gps is broken, samsung shouldn't have the option to not fix it, it's INSANE
I thought that if you demonstrate to T-Mobile that the official Samsung GPS Tool fails, they would consider it defective and send for a replacement. Don't crucify me if I'm wrong, I haven't dealt with either companies.
My Samsung Vibrant came hardware locked, with faulty GPS. Samsung told me it wasn't there problem (no warranty because I brought it into Canada without an "international warranty"). Have I thought about a class action suit? Nope. I dunno, maybe it's because I'm Canadian or something, but I've just tried to fix my own problems. It's not the first product that's let me down, and I don't expect some lawyer to make it all better. Eventually the awesome people on this forum came up with a fix for the hardware lock. Then they brewed up roms based on the 2.2 leaks. Then a hardware GPS fix, combined with new software updates and now my GPS locks on in under 15s.
So what have I learned from all of this? I won't be purchasing a Samsung phone again. They've lost a customer. I vote with my wallet, not by signing some e-petition, or joining a Facebook group.
Do you really think a class action would change anything? Even if you are successful, you'll probably just get a credit towards your next Samsung purchase, or a refund on the cost of the GPS chip.
Let them know how you feel, and that you won't purchase any of their products in the future, and will be advising friends/family to do the same. kobesabi has outlined some great ways to let them know.
OP, check out the hashtag thread. If everyone screams the same thing our voice is louder.
cwoodworth said:
I thought that if you demonstrate to T-Mobile that the official Samsung GPS Tool fails, they would consider it defective and send for a replacement. Don't crucify me if I'm wrong, I haven't dealt with either companies.
My Samsung Vibrant came hardware locked, with faulty GPS. Samsung told me it wasn't there problem (no warranty because I brought it into Canada without an "international warranty"). Have I thought about a class action suit? Nope. I dunno, maybe it's because I'm Canadian or something, but I've just tried to fix my own problems. It's not the first product that's let me down, and I don't expect some lawyer to make it all better. Eventually the awesome people on this forum came up with a fix for the hardware lock. Then they brewed up roms based on the 2.2 leaks. Then a hardware GPS fix, combined with new software updates and now my GPS locks on in under 15s.
So what have I learned from all of this? I won't be purchasing a Samsung phone again. They've lost a customer. I vote with my wallet, not by signing some e-petition, or joining a Facebook group.
Do you really think a class action would change anything? Even if you are successful, you'll probably just get a credit towards your next Samsung purchase, or a refund on the cost of the GPS chip.
Let them know how you feel, and that you won't purchase any of their products in the future, and will be advising friends/family to do the same. kobesabi has outlined some great ways to let them know.
Click to expand...
Click to collapse
I understand your feelings. And I think most people in here is of the mindset that we can fix our phones better than Samsung. What is going on here is a movement towards holding Samsung to their promises. They are in the OHA and therefor are legally bound to release the Source Code for the Vibrant. The second thing is that they promised multiple times throughout the last year that they would release Froyo to the US Galaxy S phones, and they didn't. If you vote by your wallet that is OK. How much do you spend on buying a new phone? With the current pricing around $500 without contract. If one person doesn't give Samsung their $500, Samsung doesn't care. If all the people on XDA doesn't give them $500, Samsung still won't care. However if we can get enough people to realize that Samsung is not a good company to buy from as they have TERRIBLE software support for their phones, if we could get 100,000 people at first, that is $50 million, which is still just a drop in the bucket for them, but that is surely more painful than $500. This is to try to make Samsung take responsibility for their products.
Agreed, Samsung should be held to the agreements made regarding their source code. I also agree that people should be informed Samsung as a company, and their poor customer relation choices.
I just think a Class Action is the wrong way to do it
kobesabi said:
Well, debut day of Vibrant 4G or Successor is coming up. ... Resist if they give you and your buddies Vibrant 4G to shut you guys up.
Click to expand...
Click to collapse
Riiiiiight...I promise I will do that!
AndroidPerson said:
As someone else said, imagine what would happen if the iPhone's GPS didnt work, so why is Android held to a lower standard? Why are we supposed to accept whatever we are given, regardless of what we are promised? The SGS and iPhone 4 cost about the same amount, but we, as Android owners are supposed to just be grateful for anything that we get even when its less than promised?Samsung is already "rumored" to be planning our phone's successor. Thats bull****, we dont deserve to be treated like this. I love the Class Action Suit, but does anyone have any other creative ideas to not only help out current SGS owners but also ruin possible SGS 4G prospects? Samsung needs to be taught that we wont just be grateful for whatever we get, we demand what we are promised, we demand what we pay for; this is only reasonable.
A company should at least have some concern for their consumers, even if its barely recognizable. Samsung left us with a broken device we paid handsomely for, they have 0 concern for us. So I pray to whoever is listening up there that the SGS 4G fails miserably. If I knew how, Id make and circulate a Facebook page with just a couple of sentences outlining the case against Samsung. Even those who dont know much about Android would pay attention to a facebook page saying Samsung has ripped off SGS consumers, so avoid any Samsung phone at all costs, there are plenty of great alternatives. Maybe there is a more effective avenue, maybe we could even pursue multiple avenues. The goal is to bring attention to the shortcomings of the SGS we currently have, it deserves Samsung's attention. And now is the time, while the class action is getting attention, lets pile it on. Im happy to do what I can, im just not sure what to do. Any ideas?
Click to expand...
Click to collapse
Send me all your grievances
[email protected]
Copy and paste them on RipoffReport
Samsung Forums
Facebook
Twitter #NeverAgain
Everywhere!!!!!!
Thanks for all the Support
BOYCOTT THE SAMSUNG 4G
I made a theme song
http://www.reverbnation.com/play_now/song_6815946
(To be honest I would have made this song at least a month ago before all of this but I was real busy all through December)
Here's one more thing we can do:
Post bad reviews of Samsung Galaxy phones on all online retailer web sites that sell them. Got an Amazon account? Post feedback there and drive this phone's rating down it gets Samsung's attention and warns potential buyers about buying a product that they will most likely be dissatisfied with once they realize that GPS is marginally functional and that it's running now outdated version of Android with no update in sight. Do the same on Tiger Direct, NewEgg and whoever else sells this phone.
Collectively we can definitely make Samsung take notice.
Lol the iphones attenna doesn't work.... no one sued over that
Although im all for the law suit
Sent from my SGH-T959 using XDA App
bbm21 said:
Lol the iphones attenna doesn't work.... no one sued over that
Although im all for the law suit
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Let me google that for you..what do you know...multiple lawsuits filed regarding antenna gate.
http://arstechnica.com/apple/news/2...on-suits-filed-over-iphone-4-antenna-flaw.ars
Also, people can also get creative on Youtube. Or something like MicBeast...the more sabateurs try to oppose him, the more view counts it gets and the more people pay attention to it.
kobesabi said:
Also, people can also get creative on Youtube. Or something like MicBeast...the more sabateurs try to oppose him, the more view counts it gets and the more people pay attention to it.
Click to expand...
Click to collapse
http://www.reverbnation.com/play_now/song_6834100
I will be working on a YouTube video
exactly what kobesabi said
don't be fooled by the saboteurs
they had my thread closed
and I will not respond to any more of their BS
I am still going through with this class action
My original thread regarding the CA had nothing to do with this song
This came out of me complaining to people
about the constant issues I've had with my Vibrant
They would say "just shut up and make a song about it"
So I finally did
Agent Jones is one of those users that joined this forum for the sole intent and purpose of having my thread closed, and possibly having me banned from this forum. These are his posts see for yourself
http://forum.xda-developers.com/search.php?searchid=56507152
please join me in having saboteurs like him banned from this forum
people like him
whose sole purpose is to silence anyone who opposes their best interest
have no place in any public forum
Acknowledgment & Fax Cover sheet to submit additional information.
Filling for: ***** has been received by the FCC. Thanks for your information. When inquiring about your complaint, be sure to reference this number: 11-C00273373 and, be sure to mention that you filed this complaint over the internet.
I have just joined the Facebook group NeverAgainSamsung: http://www.facebook.com/home.php?sk=group_119358658137499
C'mon!
AndroidPerson said:
As someone else said, imagine what would happen if the iPhone's GPS didnt work, so why is Android held to a lower standard? Why are we supposed to accept whatever we are given, regardless of what we are promised? The SGS and iPhone 4 cost about the same amount, but we, as Android owners are supposed to just be grateful for anything that we get even when its less than promised?Samsung is already "rumored" to be planning our phone's successor. Thats bull****, we dont deserve to be treated like this. I love the Class Action Suit, but does anyone have any other creative ideas to not only help out current SGS owners but also ruin possible SGS 4G prospects? Samsung needs to be taught that we wont just be grateful for whatever we get, we demand what we are promised, we demand what we pay for; this is only reasonable.
A company should at least have some concern for their consumers, even if its barely recognizable. Samsung left us with a broken device we paid handsomely for, they have 0 concern for us. So I pray to whoever is listening up there that the SGS 4G fails miserably. If I knew how, Id make and circulate a Facebook page with just a couple of sentences outlining the case against Samsung. Even those who dont know much about Android would pay attention to a facebook page saying Samsung has ripped off SGS consumers, so avoid any Samsung phone at all costs, there are plenty of great alternatives. Maybe there is a more effective avenue, maybe we could even pursue multiple avenues. The goal is to bring attention to the shortcomings of the SGS we currently have, it deserves Samsung's attention. And now is the time, while the class action is getting attention, lets pile it on. Im happy to do what I can, im just not sure what to do. Any ideas?
Click to expand...
Click to collapse
I love the facebook idea, we can have a vote "buy from samsung again, yes/no"...set that up and lets start a movement and make other consumers aware of what samsung had done.
Lot of good ideas here, maybe op can update with an organized list. I registered at scam and tipoff report so I'll start or add to samsung complaints, and th facebook thing sounds great. Let's keep it up
We egg sammys ceo house all day long )
Sent from my SGH-T959 using XDA App
I've been noticing a lot of hate lately.
I couldn't be more happy than I am with my atrix. Its my first android phone (however I played with friends quite a bit). Even if the bootloader stayed locked I would still be happy with the phone. Its a phone. Gb is coming soon, the screen is bright and crisp, I've had no stability issues, speaker and microphone are great, gps is great, phone is fast, plenty of internal memory, the earbuds are pretty good, the battery is ****in awesome ( if yours isn't you're doing it wrong). And.. now the bootloader is unlocked. WHAT'S TO COMPLAIN ABOUT
So why are you complaining?
Good point. It's just that a lot of people feel that when they purchase something, they own it and should not be restricted with what they can do with it(if not otherwise prohibited by law). I do agree that the phone is great(also my first) and there's not much to complain about. However, I can also see why people are unhappy with the fact that they can't make certain changes to the phone that many other phones are open to.
Cr15py said:
Good point. It's just that a lot of people feel that when they purchase something, they own it and should not be restricted with what they can do with it(if not otherwise prohibited by law). I do agree that the phone is great(also my first) and there's not much to complain about. However, I can also see why people are unhappy with the fact that they can't make certain changes to the phone that many other phones are open to.
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Click to collapse
True, but if you think about it, it is still very customizable. Extremely customizable. The only thing missing is custom kernels and sbfs.
nalorite said:
So why are you complaining?
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Click to collapse
Im not? 10 char
My pony hasn't arrived yet. I have the tracking number...
The thing is yes.....you pay for the phone.....you pay a subsidized price for it. To get the phone at the cheaper price you have to sign a contract and abide by what your carrier says. I can understand people complaining if they bought their phone outright at the no contact price, but those of you that signed a contract to get the phone cheaper you IMO don't have a right to complain until you have fulfilled your obligation to said carrier. This is just how I feel and I am sure I will get flamed for it but I don't care. Another thing is people will just learn to use a little thing called patience things will get done....yes it may take some time, but it will get done.
B I T C H E S man!
I think apple just need to settle down there is so much stuff coming for this phone. Problem with many apple is they don't have patients. To all the devs working on the matrix ty
Atrix - gingerbread 2.3.4 rooted with XDA premium application.
To ALL,
I just had an idea that might actually force the Motorola to update our Atrix.
Before you think: "Is it another mobilization? No use, will not go nowhere," let me explain:
Actually, since there was a huge mobilization in this direction, but unfortunately, nowadays, petitions (signatures) no longer work as before.
Today petitions has very little visibility, limited almost only one who signed himself. This is not enough to achieve the target company directly, and even if we reach a sufficient number to lawsuits, companies have good lawyers that can prolong the process for years ...
Thus, when we can force the Motorola Atrix update to 4.0, we'll be running 8.0 on other phones ... Unfortunately it does.
Therefore, I am proposing a new form of mobilization, which will not reach the courts, but will use freedom of expression to reach the Motorola where it really hurts, in their public image!
We have seen many cases where "viral videos" have reached millions of hits and really solved certain problems. This is because the company's image just impaired, and it will always want to improve your public image again.
Anyway, the idea is the same, VIRAL VIDEOS.
But not just a video with millions of hits, but thousands of videos!
The idea is each record its own video, which should be short, with only a few seconds, stating the following sentence: MOTOROLA, UPDATE MY PHONE!
- You can record video wherever and however you want, if possible showing the phone, so that everyone knows that this is an Atrix.
- You can supplement with more phrases, like: DO NOT LET DIE ATRIX, or ATRIX IS AN EXCELLENT PHONE, or STOP DISRESPECT THE CONSUMER.
- If you have sufficient knowledge, feel free to make videos more elaborate, like this or this (I’m from Brazilm and I don’t know others international samples).
LET US FILL ALL YOUTUBE WITH THESE VIDEOS!
Post here your links to your videos, share links on social networks, to publish as much as possible!
Soon I'll be doing mine, and you?
Wow this is good idea Thanks
No.
Stop begging. Stop humiliating yourself.
You won't get your Atrix updated.
The only real cure is to stop purchasing anything Motorola has to offer.
Ignore them! The same way they ignore you.
I bought myself a Nexus 4.
I have to agree with the 'stop' sentiments. The arrogance of the person who was supposedly in charge of Atrix development is plain for everyone to see here http://sourceforge.net/motorola/atrix/discussion/general_comments/thread/5b551bd6/?limit=25&page=0
'
Gopi Palaniappan
6 days ago
Dear Leon,
I am that committed Motorola resource What is it that you need besides the ICS kernel sources that we are already working on? btw..I have done some kernel hacking myself in my past life so its not like I don't understand what this is all about.
I am not saying that because I am an ego-maniac I seriously want to help where I can. I can't pull out engineers working on critical stuff to come to this forum and listen to rants. If you want their help, you need to ask yourself "what is it that I want to ask them when they are assigned to me( besides ICS kernel )".
AFAIK, there is no other request besides the ICS kernel. Also, I have been on direct IM with people who have been working on porting ICS on their own and even they have said that the only way to make progress is to get the entire kernel source.
Before I can go to engineering and ask for support, I need to know what they are going to be doing. That would help me determine which door I need to knock.
You can't blindly ask for engineering support. There are many people with varying skillsets working on various projects. I cannot just commit to assign a resource when I don't know who & what for. So when I mean " Assigning internal developers on this will not be possible" I meant I am still understanding what the community wants besides ICS kernel.
Lastly, No matter what I say, the community perception ain't going to change until we deliver something. We understand that very well. I think I have been as honest as I can be on this forum. We need to get appropriate clearance from carriers, partners and vendors to release software that never shipped out. You cant just go to them and demand for it. At the same time we don't want to jeopardize any other negotiations that may be going on with them. There is timing involved as well as cost/benefit projections. And you'd be surprised that after all the crap that gets posted, Motorola is still committed to try to make it happen.
Hope that puts the question of commitments to rest. Lets move on..
We want to see more posts in this format:
Hey Motorola, I am stuck because I ran into this problem [INSERT YOUR PROBLEM HERE]. I am trying to do this [INSERT YOUR GOALS or WHAT YOU WANT TO ACCOMPLISH].
I have contacted the forums and have also tried to do this [INSERT ANY WORKAROUNDS AND RESULTS] but still have no luck.
I think you can really help me in these areas [INSERT SPECIFIC HELP YOU NEED]
And btw, the stuff I am working on is really cool and will benefit the world in the following ways[INSERT THE BENEFITS]
====
I'd like to hear anything besides request for kernel sources, unlocking bootloader, rooting the device.'
enough said. Pricks.
maajstor said:
No.
Stop begging. Stop humiliating yourself.
You won't get your Atrix updated.
The only real cure is to stop purchasing anything Motorola has to offer.
Ignore them! The same way they ignore you.
I bought myself a Nexus 4.
Click to expand...
Click to collapse
This is just exactly what Motorola wants hear from us. "We are give it up this update..."
YES, I'll follow this mobilization. Motorola will never hear us until its flag will stained with its own neglect.
Follow me who wants your update.
Good idea bro. Even if we don't support motorola in purchasing their product, there are many people out there than us especially those who upgraded to latest Moto devices that support Moto. And they will never give a damn unless we staind them in public.
Sent from my Motorola Atrix 4G
u know i dont really care for the update... i just want to use my phone like i want so i think to release the kernel source or source code would be better. Getting that would be higher. If u are unsatisfied with the atrix get another phone and learn from the past: "if want update. Buy A Nexus!!". i only bought atrix because of the lapdock if u dont use it than u phone choice was slightly bad.
Just for and end: Just use that u already have and if u complain then u choice was just bad. Learn from the mistakes, thats life
I was in your shoes once. Move on, accept you won't get an update and make sure you remember this when you buy a new phone.
I bought a Nexus 4. Came with Android 4.2, awesome build quality and specs and not to mention so cheap. Stick with the Nexus line in the future.
coolnow said:
I was in your shoes once. Move on, accept you won't get an update and make sure you remember this when you buy a new phone.
I bought a Nexus 4. Came with Android 4.2, awesome build quality and specs and not to mention so cheap. Stick with the Nexus line in the future.
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Click to collapse
NOOOO!!!, Just No!
My first videos:
http://www.youtube.com/watch?v=BAA1gfnfaWU
http://www.youtube.com/watch?v=GfqGcKacI0c
http://www.youtube.com/watch?v=pDD_AjDC4CU
http://www.youtube.com/watch?v=DX0TTysucYo
I think this is a great idea.
And for those saying that you are tired of this and that we should move to another phone, not all of us live in great countries like united states where this stuff is actually cheap, i paid a fortune for this phone 7 months ago and i really cant pay again for another phone that is updated, not that i dont have money, but in my country phones are too ****ing expensive for just tossing them into the trash when we dont like them anymore, so shut the hell up and leave this forum if you already bought another beautiful smartphone, but there is a lot of us which can't buy another one so every shot we have to make motorola suffer and give us hope for an update, is more than enough.
Goodbye!
Here at Brazil, a nexus 4 costs about US$ 1000, not only US$399 or less that it costs at USA.
Here, a Xiaomi MI2 costs about US$ 900, a Razr HD about US$ 800, and the Atrix about US$ 500, the same as an used Galaxy Nexus. They are very expensive phones. I can't simply buy another and abandon it.
So, I'll really fight for this update!
danilocps87 said:
Here at Brazil, a nexus 4 costs about US$ 1000, not only US$399 or less that it costs at USA.
Here, a Xiaomi MI2 costs about US$ 900, a Razr HD about US$ 800, and the Atrix about US$ 500, the same as an used Galaxy Nexus. They are very expensive phones. I can't simply buy another and abandon it.
So, I'll really fight for this update!
Click to expand...
Click to collapse
i can understand u. thats means u bought a phone so u can get the update and the functions. But life isnt like that... motorola is going to go down so i am thinking that they dont care anymore about the old phones because its too old. They have to make better phones (razr, razr i,...) that means to develop webtop,ics or something else its not worth for old phones.
Sry to say but u have live with it or fight against motorola but it only waste some time and nerves... for norhthing
With due respect to all the people on this thread, i urge everyone to stop courting/begging/demanding Motorola to release at least something that our devs could work with. There's a far greater chance of our in-house devs coming up with a working kernel for JB than Motorola listening to all the dissatisfied voices.
Guys, please stop to post here only to say "stop with this".
If you really don't believe in the idea here, respect the much others than believe, and just share the videos!
Thanks!
maajstor said:
No.
Stop begging. Stop humiliating yourself.
You won't get your Atrix updated.
The only real cure is to stop purchasing anything Motorola has to offer.
Ignore them! The same way they ignore you.
I bought myself a Nexus 4.
Click to expand...
Click to collapse
It is a known fact that it's Google that pulled the plug on the Atrix. So you basically just gave your money to the same motherf****
It is a real shame, such a great phone..
Motofail..
A great phone
A great hardware for me
But support of the motorola is a great FAIL
Enviado de meu MB860 usando o Tapatalk 2
Tiagodanielfb said:
A great phone
A great hardware for me
But support of the motorola is a great FAIL
Enviado de meu MB860 usando o Tapatalk 2
Click to expand...
Click to collapse
Who need motorola when we have greats devs here in xda? ...I cant sell my atrix and buy a new phone...but my hopes are on mmontouri and kristianp...
Sent from my MB860 using xda premium
For those that think Moto will die, I have this to say:
Google bought them out, and Google is both honorable to us and respectful to our privacy. Just look at their privacy policy if you think they sell the information they collect. They don't. What they collect, they use for the sole purpose of improving their own products. I have a brother working for Google as in idea development, and a dear friend working for Google in the security dept. They both state that their users (specifically privacy) are their top concern at every moment.
That being said: with how big Google is, I seriously doubt Motorola will be dying anytime soon.
Now that doesn't mean Google has full control of Motorola. I realize that, but I have noticed some changes. For example, I noticed that they have a Bootloader Unlock Program now.
Not only that, but the build quality of their products have significantly increased.
I am not going to take sides on this argument of wanting the updates. Regardless of the fact that I want the updates, these phones are old, and there are companies Motorola has to go through to release this update or release the source code. For example: AT&T, Bell, or whatever carrier you have. This can take months to complete this process.
I honestly think Motorola has gotten the message that people want these updates, and I personally think that the only reason Motorola gets bad rep nowadays is because people are blaming them for things that aren't completely under their control. And if that is the case, spreading these videos only achieve one thing: more bad rep for a company that needs good rep to survive.
I have heard bad things about Motorola in the past, but I know Google is a good company, and I think that changes are going to come that will make Motorola a much better company, possibly even better than most other manufacturers. (I know that's exaggerating a bit...ahem...HTC, but still...you never know.)
Disclaimer: I'm not sure where else to put this but I wanted to warn anyone who may have to deal with them. Mods let me know if I should move this and where to.
TL;DR - They've had my phone for over 2 months now and I have no indication that I'll be getting it back.
Here's the timeline:
Sometime mid-February I have an issue with my Z3 Compact where part of my screen no longer responds to touch. May be my fault, may not, but I'm willing to pay to have it fixed if I do.
Call up Sony Xperia support, get an RMA number, and mail it in.
USPS says the phone is delivered on Feb 27.
About 2 weeks later I call them up to see what the deal is as I've received no word, they say they never received the phone.
I go to USPS to complain, they say it's been received and show me the receipt signature.
Call up Xperia support again, NOW they've found my phone, but claim it was only delivered on March 19 which I know is false.
Several calls later and last week I FINALLY get a "GOOD NEWS, we have your phone and are sending it back! We'll update you when it's sent!"
Now one week later I JUST got off the phone with them and they say the repair center is "just waiting for a FedEx tracking number to send it out."
At this point I can't even believe them - I think they lost my phone and don't want to own up to it. I have not at ANY point during this ordeal received a single update email or phone call about the status of my phone and all information I've gathered has been purely because I keep calling them up.
I like the phone but I can't bring myself to buy another Sony product after this experience.
Another pointless thread
Is it? I'd like to believe that raising awareness of poor customer service is the best way to get it fixed/changed.
Cheesewood said:
Is it? I'd like to believe that raising awareness of poor customer service is the best way to get it fixed/changed.
Click to expand...
Click to collapse
Well it is not
Sent from my D5833
matthiastan5 said:
Well it is not
Sent from my D5833
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Click to collapse
It is also nothing like he'd deal with in Apple land. I'd rather have repairs done at a local place at my expense than deal with that.
Cheesewood said:
Is it? I'd like to believe that raising awareness of poor customer service is the best way to get it fixed/changed.
Click to expand...
Click to collapse
Sony isn't seeing this. Just saying. If you want them to notice, go to talk.sonymobile.com and post in the respective forum. THAT might work
Sent from my D5833 using XDA Free mobile app
Sadman Khan said:
Sony isn't seeing this. Just saying. If you want them to notice, go to talk.sonymobile.com and post in the respective forum. THAT might work
Sent from my D5833 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks, I'll give it a shot.
muzab a said:
Another pointless thread
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Click to collapse
Why did you read it, never mind reply.
Cheesewood said:
Is it? I'd like to believe that raising awareness of poor customer service is the best way to get it fixed/changed.
Click to expand...
Click to collapse
Sharing experiences may get a resolution here, but its better on Sony's support forums or better still to your local trading standards if you have one in your region.
scoobydu said:
Why did you read it, never mind reply.
Sharing experiences may get a resolution here, but its better on Sony's support forums or better still to your local trading standards if you have one in your region.
Click to expand...
Click to collapse
Simply because it's becoming annoying seeing people use xda forums to moan about products and services
What exactly are you going to gain with telling us rather than telling sony
muzab a said:
Simply because it's becoming annoying seeing people use xda forums to moan about products and services
What exactly are you going to gain with telling us rather than telling sony
Click to expand...
Click to collapse
The possibility of a successful way to deal with Sony support, via specific agents or dept in Sony, the chance to get some discount vouchers for other products due to their poor service.
The chance for people to tell you the more appropriate ways to get support.
My first dealing with Sony support was as frustrating as this one, but learning to deal with them and getting 50% off their great products always makes a difference to me
muzab a said:
Simply because it's becoming annoying seeing people use xda forums to moan about products and services
What exactly are you going to gain with telling us rather than telling sony
Click to expand...
Click to collapse
You don't have to click on the link and read any thread that is annoying to you, let alone replying to it. The only thing annoying here is there so many a-holes and blind fanboys on xda and you surely are one of them.
If he knew what EXACTLY he's going to gain by telling us he wouldn't have had told us. After all, he HAD talked to Sony many times. At least he's letting others know that Sony has terrible customer service and I can confirm that Sony does. He's also letting people awares of such dishonest company so people can learn to avoid the headache by decide whether to do business with Sony.
(the above statement does not apply to Sony fanboys)
muzab a said:
Simply because it's becoming annoying seeing people use xda forums to moan about products and services
What exactly are you going to gain with telling us rather than telling sony
Click to expand...
Click to collapse
It's called raising awareness, moron, and yes it is useful.
Tracy1988 said:
You don't have to click on the link and read any thread that is annoying to you, let alone replying to it. The only thing annoying here is there so many a-holes and blind fanboys on xda and you surely are one of them.
If he knew what EXACTLY he's going to gain by telling us he wouldn't have had told us. After all, he HAD talked to Sony many times. At least he's letting others know that Sony has terrible customer service and I can confirm that Sony does. He's also letting people awares of such dishonest company so people can learn to avoid the headache by decide whether to do business with Sony.
(the above statement does not apply to Sony fanboys)
Click to expand...
Click to collapse
I'm a not anywhere near a fan boy
I'm just saying that if people want to make a change, go communicate with the company themselves not only are you helping yrsrlf but other people aswell, but I will put my hand up amd say I see point the previous user states
And for the one who called me a moron grow up please
I have a very bad experience with the company too. My z3c was delivered with a screen problem
(these morons didn't took the time to put protections on the box). It wasn't immediately visible but 5 days after receiving it, my screen did not refresh correctly. Definitely a hardware problem. Of course since I took very good care of it the device is absolutely scratch less.
The verdict : they don't want to take it back because my bootloader is unlocked (to install a legit sony lolipop)
Very disappointed, I know unlocking the bootloader could cancel the warrant but come on sony, this is obviously not a software problem here and I feel like a victim of a pity scam.
I bought two z1 and one z1 compact before.
Now if the clients are powerless against a big company and its army of lawyers, the best thing they can do is complain in forum.
Personally my goal is to make then loose the same amount of money I loose in this case.
Sony support for my mobiles has been the best support I have ever got from any company. The Xperia care line are call centres actually in this country and will go out of their way to help you. The repair process is fast and easy, you can even book your own phone in for repair on the xperia support site without any contact with Sony. If it has a problem not under warranty (never happened to me and I sent a phone in with custom rom once) they will offer you a quote, if you dont want to pay that you just pay £20 to cover the free post they gave to send it and them returning it if.
But this does not mean I can tell other people this is the service they will get (in spite of the fact most will get at least good service), and it is stupid for those who happen to have had bad service to state that is why people should avoid Sony or it is what they will get from Sony. And that is why these threads are pointless almost all the time, apart from the rare times we can help the person in question.
Tracy1988 said:
You don't have to click on the link and read any thread that is annoying to you, let alone replying to it. The only thing annoying here is there so many a-holes and blind fanboys on xda and you surely are one of them.
If he knew what EXACTLY he's going to gain by telling us he wouldn't have had told us. After all, he HAD talked to Sony many times. At least he's letting others know that Sony has terrible customer service and I can confirm that Sony does. He's also letting people awares of such dishonest company so people can learn to avoid the headache by decide whether to do business with Sony.
(the above statement does not apply to Sony fanboys)
Click to expand...
Click to collapse
Are you capable of making/defending a point without ad hominems? Your signal to noise ratio would be greatly improved if you could respond to any criticism or contradiction like an adult would, instead of just reflexively calling everyone fanboys.
That being said, I have never felt in any way good after having delt with Sony CS. I bought my Z3C used, and the seller didn't have any way to transfer his proof of ownership to me. It came with a loose usb flap, one that I ended up having repaired at the previous owner's expense, rather than waiting the ~month it would take for it to be repaired by Sony.
My previous phone was a Z1S that I also bought used. It developed a pretty bad heat problem, with cpu temps hovering around 70* C while IDLE. That time, I would've had to have it repaired/replaced at my own expense, either by Sony or a 3rd party repair shop. This is not the way it's supposed to be.
Apple CS, for example. Their tech support CSR's are unfathomably stupid, but Apple apparently has enough money to let the 'geniuses' throw out warranty replacements like candy, which is immensely preferably to Sony's methodology.
I find it especially disconcerting that the Xperia Z line is water resistant, yet Sony reps can argue over damage being covered under warranty. If a company sells and markets water-resistant devices, it should be accountable for when that water resistance fails, even if that means accepting customer-damaged devices under warranty. What's worse is that the older Xperia Z phones don't even have a pressure sensor reading in the service menu, so you can't even know if the device is safe to take into water or not, making the water resistance moot.
Sichroteph said:
I have a very bad experience with the company too. My z3c was delivered with a screen problem
(these morons didn't took the time to put protections on the box). It wasn't immediately visible but 5 days after receiving it, my screen did not refresh correctly. Definitely a hardware problem. Of course since I took very good care of it the device is absolutely scratch less.
The verdict : they don't want to take it back because my bootloader is unlocked (to install a legit sony lolipop)
Very disappointed, I know unlocking the bootloader could cancel the warrant but come on sony, this is obviously not a software problem here and I feel like a victim of a pity scam.
I bought two z1 and one z1 compact before.
Now if the clients are powerless against a big company and its army of lawyers, the best thing they can do is complain in forum.
Personally my goal is to make then loose the same amount of money I loose in this case.
Click to expand...
Click to collapse
U do know that u effectively agreed the your warranty will be void once u unlock the bootloader on their site
That's not a very smart, or nice question. You can focus on the letter of the law and in doing so support the idea that this is an acceptable law (not necessarily applicable in my country of residence for now by the way) or alternatively if you're okay with being a statistic of profit, perhaps you can hold your tonge for those of us that would like to see this sort of thing changed.
There's a new kind of Koolaide being served. Don't drink it.
Well unlike the OP, I must say my experience with Sony Support has been great. I rang them after my Z3c suffered the sudden death bug. The tech I spoke to spent 4 hours with me on the phone trying everything possible to find a fix. Whilst he wasn't successful it wasn't from lack of trying. Wish all tech support was as helpful.
phentex said:
It's called raising awareness, moron, and yes it is useful.
Click to expand...
Click to collapse
But, he is correct tho. It's awareness in the wrong place and therefore pointless. I wouldn't have wasted my time writing a topic on xda like that would've done anything. Instead i'd spent my time with sony trying to figure out what's going on, or use the buyers law. That would've been more productive. He is not giving me any awareness, i'm not worried about one sob story among the ocean of untold success stories.
Sure it sucks whenever you pick the unlucky ticket and the support is not up to par with the norm. But that's just how it is, sometimes you're just unlucky. No company has a flawless record because you have to remember that no matter how good their procedure is, it's handled by humans.
KoscheiTheDeathless said:
Apple CS, for example. Their tech support CSR's are unfathomably stupid, but Apple apparently has enough money to let the 'geniuses' throw out warranty replacements like candy, which is immensely preferably to Sony's methodology.
Click to expand...
Click to collapse
That's not true, i've worked at apple and they defiantly do not throw warranty extensions around like candy. And their applecare was a joke. I spend more than enough time on the phone with "customer relations" having people denied for warranty extensions for petty reasons.