Related
.. is really starting to p*ss me off. I'm going to get really sick really quickly of having to re-associate all my contacts with their Facebook profiles every time the Hero decides to spontaneously delete them.
Has anyone found a workaround?
Edit: Hmmm... seems if you close all the background HTC processes like com.htc.socialnetwork.provider and com.htc.album:remote with TasKiller, it'll re-update everything when the processes start back up again.
It's still stupid!
And if you decided not to update your contact picture when you linked them, it will overwrite your specific photo anyway ! that's also very anoying if you don't want the facebook photos !
That's funny I was just logging in to report this problem. It happened to me for the first time today. It really pissed me off that for no reason all my facebook associations got deleted from contacts, rebooting the phone and killing the process didn't bring them back either. I don't even have the process com.htc.album:remote running in task killer. They need to get an improved rom out and fast, i've had this phone less than a week and i'm really starting to miss my iphone.
This happened to me today, but it was because for some reason I had been logged out of FB. Otherwise, I have not experienced this 'deletion' issue...
Strange.
Does anyone know why the phone would just log you off of facebook? Is there any good way to avoid this? I hope logging on to facebook on a computer doesn't kick you off.
I'm glad I saw this thread and that I am not the only one!
It is getting very annoying but I expect it will be fixed eventually, I just hope it doesn't take too long!
This happened to me the first time yesterday. And 2 other people in this thread had it happen yesterday. Maybe it's something at facebooks end. There could be some sort of timeout and were all getting logged out at the same time.
it is very odd.
Sat here at work, there's four of us with hero's now.
one of us gets it, the other three don't.
the two G2 devices don't, and only one of the Orange Hero's gets it.
very strange.
Okay I think that I can guess what is happening here. I have the same problem with my Facebook contacts losing their picture status and albums about every 24 hours (on stock G2). I know that when I leave my browser up overnight on my Facebook page, Facebook will log me out. I presume that it is doing the same thing with this phone and suspect that HTC did not spend long enough testing the ‘people’ application to observe this. I further guess that when the phone is logged out by Facebook it does not try to sign in again, deleting the information previously retrieved when a refresh is unsuccessful. I am not a developer and don’t have any way to back all this up but if I am correct then HTC would need to implement a workaround for this behaviour in order to fix it. Probably the easiest way to do this would be to have the application:
1. Automatically sign in again (signing out if necessary) every 12 hours or so.
2. Retain previously cached data, e.g. pictures, unless explicitly deleted even when Facebook refresh is unavailable.
This doesn’t fix the problem of the now-permanently unlinked Facebook contact (as per Don Vincenzo on http://forum.xda-developers.com/showthread.php?p=4276194#post4276194) but it would be an improvement.
I hard reset earlier which had previously fixed it, but now it only shows that I have one Facebook contact to choose from and no one else can be linked from.
It shows it as if I have only one Facebook friend.
Very strange.
Yep had the same issues.
Ultimately I found the best cure is just to wait for the two hours before it automatically updates everything.
I've only gone through my contact list once and linked all the profiles, however I have appeared to have "lost" the link many times...
So basically don't do anything, just wait.. lol they will return
Never had this issue yet but all my facebook - contact information is also sync'd with the exchange server
I was afraid that after my master reset I would have to reassociate all of my contacts but it seems that the association is stored on google contacts too, so they just all came back again
Its been 2 days now and my associations have not come back, man that's gonna suck if it resets them every couple of days. The facebook integration was one of the main selling points for me for the phone. I sync my contacts with outlook so I don't have any under my gmail name. Is it better to import all my contacts in to gmail so it retains my facebook links? If so is there a way I can sync the contacts that are already on my phone to my gmail account from my phone?
I may or may not have found a solution, or a way of preventing it. I'm using TasKiller to close all my running processes every few hours to preserve battery life etc. I noticed that when I put some of the system processes in the ignore list, (com.htc.socialnetwork.provider for example) the Facebook problem happened again. If I don't have any processes in the ignore list, and make sure to kill them once or twice a day, my contacts stay associated with Facebook.
Last time my contacts associations disappeared, I killed all running processes, took everything out the ignore list and went into the People app, and scrolled along to the facebook updates page. I hit menu, then 'update now'. This restored everything back to the way it was.
The disassociation just happened for me again - all my contacts suddenly needed reconnecting.
This is a different problem to the one I was discussing in the other thread 'It's a wee bit buggy...', where previously available contact data (profile pic, birthday, albums etc) can now not be retrieved by the Hero once a contact is linked. This functionality has not returned since it first occurred for me, and means that, irrespective of the associations holding, only about 75% of those contacts on the device that should be able to sync actually successfully sync. From what I can tell, this could possibly be an issue with Facebook privacy settings, though why it only happened a week after having the device I'm not sure.
With regard to the associations holding after a hard reset, the People app on the device stores the Facebook association data in the 'Notes' field of the contact, which is then synced to Google Contacts. If you wipe and then re-download your contacts from Google, this info comes back with it, and the People app then sees those contacts as linked. Given this, it seems even stranger that the links get broken in the first place, as it suggests that for some reason that the data in that field is not persistent...
Have the association loss occasionally but I find if you ignore it then the association comes back after a little while.
In relation to some (but not all) friends losing associations it is due to the friend changing their Facebook application settings. My girlfriend's photo disappeared a week ago, so I got her to change her fb settings and it came back. Not sure why it happened a week ago cause she changed the setting longer ago than that, but guess it is Facebook, not HTC.
Has anyone reported this to HTC? Its happening far too frequently on my gf's (pink) Hero.
So maybe it's not the same but it's definitely related:
I've now gotten to the point where I can not view my own contact details when I'm logged into facebook. That is, if I am signed in, and I try to view my contact card, I get a crash in process "android.process.acore" (this also happens when trying to update my status). If I edit my details and make sure I'm signed out of facebook, everything is fine except that all details of all linked profiles disappear...
Can anybody else confirm this?
BTW, I noticed that if you sign out using your contact card, and then sign in again (miraculously this does work!) the People app will retry to link friends to your facebook friends, so you can "force" a resync this way...
I keep getting this issue too. What i do is go to contacts, then on to the 'updates' tab, my contact card still shows my pic and me as logged in. I then press menu and update now. This resyncs all my contacts straight away. Annoying i know but at least it recognises them again after a bit.
Hi Guys and Girls,
This is my first HTC device and im loving it so far, being a long user for wimo devices, recently come from an omnia i8000, huge improvement going to the HTC, i wont look back.
Has anyone expericened missing email accounts? it still seems to be in the list but its hidden? i can create a new account with a different account name, and it works but is there any fix?
Thanks for your help
Bj,
I experienced the same problem today. However, I noticed that the mail settings had disappeared in addition to the accounts no longer showing up.
The only way I was able to solve the problem was by deleting the mailboxes and re-creating them.
Hopefully there is a better solution found in case this happens again.
Same thing happened to me just yesterday, wonder what's the cause.
Anyway I had the settings backed up to a cab as described here so a reinstall of that set them back up in seconds.
Have the same problem, but my internet settings was lost to...
Any fix for this other than the obe above?
//Johan
I had same misterious problem two times, and I didn't understand why...
:-(
Even I've had the same problem twice..and in addition to losing the email accounts, all my apps which required login like facebook, fring, etc stopped remembering usernames and passwords. Even if I selected save password, it kept asking me everytime is started the app.
The first time it happened i did not notice why, but the second time it happed immediately after a soft reset done using BSB Tweaks after making some changes in it.
I have removed BSB Tweaks for the time being, so will wait and see if it happens again.
the email problem can be solved by going to email- tab --> menu --> account settings (may have another name) --> choose your disappered account. you will notice some of your settins are lost, in my case the mail servers and the username. type in the missing information, and hit 'done', your email acc will be visible again.
Missing Accounts
Same problem after I installed the newest firmware in June. Never happened before, since then TWICE, so it must be the issue of the new FW. Sorry wergor, the solution you offer sucks. Doesn't solve the cause!
ricz73 said:
Sorry wergor, the solution you offer sucks. Doesn't solve the cause!
Click to expand...
Click to collapse
i know, but at lest you don't have to set up a new acc w/ a different name and lose all your emails.....
try this next time:
http://www.freewarepocketpc.net/ppc-download-mail-account-repair.html
Bjs051084 said:
Hi Guys and Girls,
This is my first HTC device and im loving it so far, being a long user for wimo devices, recently come from an omnia i8000, huge improvement going to the HTC, i wont look back.
Has anyone expericened missing email accounts? it still seems to be in the list but its hidden? i can create a new account with a different account name, and it works but is there any fix?
Thanks for your help
Click to expand...
Click to collapse
Hey,
I found a solution to this problem that I think works. The first time this happened my email accounts disappeared and all of my logins for other things (facebook, etc) also stopped working. This just happened again with no recent mods to the phone, and the only add-on I have is C00kie's Home Tabs (which I didn't have the first time).
The first time I used all the missing settings as an opportunity to upgrade my software. This time I'm on the road and I don't have time to fool with it. Happily I did figure out a way to resurrect the vanished accounts.
As you stated, if you try to recreate the settings, the system will tell you that the account exists, forcing you to create the same settings with a different name. You can probably find your original settings by doing the following:
Go to the settings tab. (Scroll left from your home)
Choose "Data Services"
Scroll down to "E-Mail"
Here you should see whatever accounts you created, even if they don't show up in your email tab proper. Select them and update your passwords (if they're missing, mine were). Everything should look normal.
As I said, I'm on data roam and I couldn't get my OTA download to work where I am. Hopefully when I get back I'll know for sure. Give it a try and I hope it helps you.
Dan
Dan.S - yes, it works, thanks so much. ;-)
It works
Yes, works. In same time, I lost my ability to connect to Facebook. Whenever I try to input name (email) and password, I get instant answer that there is problem with connection. Maybe password also lost. No idea where to find solution.
Dan.S said:
Hey,
I found a solution to this problem that I think works. The first time this happened my email accounts disappeared and all of my logins for other things (facebook, etc) also stopped working. This just happened again with no recent mods to the phone, and the only add-on I have is C00kie's Home Tabs (which I didn't have the first time).
The first time I used all the missing settings as an opportunity to upgrade my software. This time I'm on the road and I don't have time to fool with it. Happily I did figure out a way to resurrect the vanished accounts.
As you stated, if you try to recreate the settings, the system will tell you that the account exists, forcing you to create the same settings with a different name. You can probably find your original settings by doing the following:
Go to the settings tab. (Scroll left from your home)
Choose "Data Services"
Scroll down to "E-Mail"
Here you should see whatever accounts you created, even if they don't show up in your email tab proper. Select them and update your passwords (if they're missing, mine were). Everything should look normal.
As I said, I'm on data roam and I couldn't get my OTA download to work where I am. Hopefully when I get back I'll know for sure. Give it a try and I hope it helps you.
Dan
Click to expand...
Click to collapse
thank you Dan,it worked for me...
Ok i am a network admin, and we were having issues with our exchange server. So i was going though the event log to see what was going on... I noticed all these activesyc errors. ........Let me back a step
I had this lady i work with that has the HTC evo...i told her to get this over the BB b/c it was just a mcuh better phone and plus we got rid of the BES server...Well the first monthy everything worked fine. then one day her calendar stopped syncing....i have done pages worht of works and hints and slips and want nots to fix it...well nothing would work, so i just google calendar sync and synced it up to her gmail account then to her phone...Now on to what fixed the issue..
Again i noticed all these errors in the event log. Did some research and low and behold MS said what the fix was...
If you have access to your OWA *online exchange*, click on options, then on the right side click on phone. You should have a profile for syncing there...delete it or you may have multiple. delete them all. Then reset up your exchange account on your phone and whamo it works. NOW this fix not only works with Evo, but with Iphone, Palm, Windows mobile and all android devices, this lady wasnt the only one i was having this issue with. Hope this helps someone.
I've posted this solution in the past, as I myself ran into it (also a network admin). On initial sync with the new device, you have to wipe out all their old sync relationships on your server.
Beware that all the high-end Android Motorola's display an even more unusual issue: the original Droid, the X, and the Droid 2 all need to be synced at least twice before the calendar, contacts, and email items all sync properly. When I say twice, I mean to say that you have to perform an initial sync and let it finish (something inevitably doesn't sync, either the calendar is empty or the contacts are). Then you have to delete the account, wipe out the entire local cache that remains, reboot, then re-sync. It's odd, and I've never found a reason why, but it's a consistent issue with all Droids.
Some EVO's get weird sync errors too every once in a while. The Froyo upgrade solved a few, hopefully Gingerbread (if it ever shows up) doesn't create any new ones. I've got about a dozen EVO's in our environment.
Everyone who's eager for the 3.2 release tried updating their tablet using the built in option however came across various issues.
I tried signing in but kept getting the same "wrong password" error and then even tried creating a new account using a different email and was unable to.
When I called Samsung the only thing the tech advised me to do was to perform a factory reset which I'm sure everyone knows is most electronic companies "cure for all things" and I hate performing it.
I refused to go this route and stood my ground with the tech. The only resolution he provided was for a hard reset but I refused. If a website is telling me that the password is incorrect surely there must be a way to reset it!
He kept putting me on hold but finally provided me with this website which should solve any and all "wrong password" issues
http://www.samsungdive.com
If you go there and perform a password reset or create a new account the account should allow you to sync.
Once on the website click on Log In and it will provide with options to reset or create a new account!
Good luck guys and if this works for you please "thank"
I was able to use this website to fix the samsung account on my SGT. It still says "sync is off" in the account tab for my samsung account, but maybe thats by design? Either way thanks for the site
You need to exit out of that and go into apps. Hit Samsung apps and go through that apps setup process. Then you should be able to do your sync through the samsung sync sign in.
This does seems to work. I confirmed it.
I also received the same link in an email a few days ago - but I guess their website was not working, because it still failed for me. I responded to that email and **** all over Samsung's ****ty support. I guessed they somehow listenend.
Anyway - this is Working!!!!. Login to this website, reset your samsung.com account's password. It will send you an email, confirm that and change your new password. Then use these exact credentials to logon on the GT 10.1. But First, clear the cache of Samsung Apps and Samsung Account.
guys, this is NOT Samsung apps (as stated in the previous two posts!!!!!!) you need to login to, but login by creating another Samsung account under settings, accounts...., with those credentials.
Thanks, got it working. I didn't even know we had to put our Samsung account on to the tablet.
Didn't workm Screw Samsung
Alas none of these worked for me. I even closed the samsung account and started a new one and this thing did not work . Just the same ... I won't ever purchase a samsung mobile device after this... I mean i got burned with the galaxy tab 7 taking so long to get updated then it was the galaxy S phones now this... I am done..... Sorry Samsung you just lost a customer. These quirks are unacceptable esepcially seeing how much we pay for these devices.... Straight to Ebay this tablet is going. I will just hold off until sometime after Christmas... by then a better tablet by a better company that cares about its US Customers will surface. So if anyone wants to buy a 32GB Metallc Galaxy Tab 10.1 with the book case and the USB dongle. Hit me up. Samsung I am done.!!!!
Nice Tablet but crummy support and in this day and age to have such a stupid quirk with a website....
im sorry your having those issues dude, mine is running perfectly and today miraculously it took my samsung accounta nd logged me in after having made so many unsuccessful attempts.
I don't have this elusive "Samsung Apps", I'm rooted can I download it somewhere? Thanks.
Sent from my GT-P7510 using XDA Premium App
My Tab's Samsung Account isn't sync'd, and I have never signed into Samsung Apps and have downloaded a few things. I didn't even know you were required to, because I never did.
I checked for updates and it says there isn't one available, but am wondering if it is working correctly or not.
I have the Samsung Apps app and it works, but under accounts it shows that Samsung account is not syncing and no option to enable sync. I went to Samsungdive.com and I was able to log into my account there. There are no settings in the samsung apps app.
So what is the deal with samsung sync? Are you instructions for getting that working? I am a bit confused. Thanks
So should this Samsung account thing be syncing? Mine isn't and i even tried the factory reset, still says "Sync is OFF" Anyone got any help.
I recently changed my password for my samsung account now i cant even connect to samsung account keep getting wrong password very very frustrating!
I tried going to samsungdive, it won't even recognize my samsung account. i cant make a new one with any of the 3 emails I have, I cant sign in with any of them either, only on samsung.com
I tried recovering a password and it even says my email doesn't exist in their system....garbage. then I try to make a new account and it says to enter a valid email.... what the phuckkkkkkkkkkkk
I really don't understand this samsung account sync, I created an account when I first started tab, able to login to samsungdive.com but my tab shows that it is not syncing in the accounts/sync options.
Every few times at startup I get a FC with the samsung account.
WTF
This sucks.
I'm guessing what I'm about to detail is the same as everyone else:
1: On first boot of my pre-touchwiz GT10.1, I created some sort of Samsung account.
2: Every boot since then prompted me with two force close messages, both being some sort of Samsung process, blah, blah, blah.
3: Today, I get the touchwiz update, it installs.
4: I can log into Samsung Dive website with my established Samsung account no problem, and it knows I have a GT10.1. But it can't do anything with it, saying I have to enable Google Location Services, and Remote Control.
5. I go into settings on the GT10.1, Google Location Services is already enabled, Remote Control is not. I attempt to enable it, but get a prompt for a password with a blank ID. It will not take my KNOWN Samsung Account password. I can't delete it and create a new one without doing a factory reset.
Is there a solution to this pile of horsecrap yet??
I also can't login when attempting to update. I don't have an account specifically on my GT for samsung, but did register on line when I purchased it. Is this a common problem? Perhaps we were supposed to create the samsung account using the accounts option in settings.
BTW, my error is incorrect password even though I can login to the website. I can see my registration info
88EVGAFTW said:
I tried going to samsungdive, it won't even recognize my samsung account. i cant make a new one with any of the 3 emails I have, I cant sign in with any of them either, only on samsung.com
I tried recovering a password and it even says my email doesn't exist in their system....garbage. then I try to make a new account and it says to enter a valid email.... what the phuckkkkkkkkkkkk
Click to expand...
Click to collapse
My Tab is on TW, but my brother is having the exact same issue on his Tab as you.
Has anybody ran into this problem?
Made2Last said:
My Tab is on TW, but my brother is having the exact same issue on his Tab as you.
Has anybody ran into this problem?
Click to expand...
Click to collapse
I have similar problem; I set up and registered my 10.1 and can access it at Samsung.com "My Account". I was told to set up recovery etc at samsungdive.com and could not sign in and was told that I had to create a new account there using a different email (Dumb), I did and can sign in but can't do anything else? I am waiting for an answer from tech via email. Even on the samsungdive page it says one account works for all?
Also on 10.1 under Settings:Location & security:find my mobile;remote controls if I check that box it has my correct account email but won't accept my password? This was when I first called tech and they told me to use samsung dive. Somewhere Samsung doesn't have their act together.
(oops, redundant info).
Sent from my GT-P7510 using Tapatalk
bobng said:
Somewhere Samsung doesn't have their act together.
Click to expand...
Click to collapse
QFT.
If they respond to you with a fix, let me know here please!
Sent from my MB860 using XDA Premium App
I have a rooted stock ROM LG G2 on VZ. I rooted only so that I could de-bloat the unit.
I must have gotten carried away although I'm not entirely sure how. I do not have a custom recovery on this unit (dumb, I know) yet.
In short, I have done every single thing I can find to get my Google Calendar to display. It works fine on my Galaxy Nexus. I've done complete resets of the G2 handset I think 3 times now based on solutions I've been able to find. Others have reported this problem and "fixed" it but with no details as to the fix. I did get rid of the stock LG Calendar App and that may have precipitated this issue but I cannot be sure.
If I go into settings--accounts--tap on Google at the top is says "Sync error" and at the bottom of the screen it says "Sync is currently experiencing problems. It will be back shortly" If I tap on the account it brings up the list of Data & Synchronization items for my Google account. Calendar is not listed. From what I can tell all other aspects of my Google account are syncing without issue.
I'd appreciate any ideas or suggestions.
Not unique to your situation
I have a Galaxy SII, also flashed, and Google Calendar worked fine for over a year. Now I get nothing sync'd to my Calendar and I get exactly the same error messages you are getting.
cainer said:
I have a rooted stock ROM LG G2 on VZ. I rooted only so that I could de-bloat the unit.
I must have gotten carried away although I'm not entirely sure how. I do not have a custom recovery on this unit (dumb, I know) yet.
In short, I have done every single thing I can find to get my Google Calendar to display. It works fine on my Galaxy Nexus. I've done complete resets of the G2 handset I think 3 times now based on solutions I've been able to find. Others have reported this problem and "fixed" it but with no details as to the fix. I did get rid of the stock LG Calendar App and that may have precipitated this issue but I cannot be sure.
If I go into settings--accounts--tap on Google at the top is says "Sync error" and at the bottom of the screen it says "Sync is currently experiencing problems. It will be back shortly" If I tap on the account it brings up the list of Data & Synchronization items for my Google account. Calendar is not listed. From what I can tell all other aspects of my Google account are syncing without issue.
I'd appreciate any ideas or suggestions.
Click to expand...
Click to collapse
I have had this same issue, and I think the cause of it is from Joining accounts in the address book. I got rid of the issue by removing and re adding my Google Account, but once I started joining accounts together so that there would only be on entry the same thing happened. I do not have any other way to get my google contacts to re sync without an error.