Problems with S7 Edge Duos - URGENT! - Samsung Galaxy S7 Edge Questions and Answers

Hi guys.
Today I bought a used S7 Edge Duos, but in perfect conditions.
However, I'm facing some problems and I'm not being able to solve them so I would like to ask for your help.
When I first booted the phone I got a LOGGINGSERVICE error.
Every now and then I get a popup message stating that same error , although I can use the phone normally.
What I can say is that the phones kind of stops every now and then. I owned already a regular S7 and a S7 Edge and the behaviour of mine is not normal. Even when i'm typing I get the phone stuck without explanation.
I also get a security message stating that "not allowed actions have been performed" and that I need to restart the phone to solve the.
Tried to install a update that keeps popping but every time, the update fails!
I have no knox installed and the knox counter is ZERO so the phone has not been rooted or anything that could arm the motherboard or anything like that!
I'm really worried because S7 Edge Duos is completely everything I wanted on a phone.
Can anyone help me finding solutions???
PS: Sorry if my english is not very accurate.

Flash the new firmware? Maybe...

Factory reseted? I would flash a new firm and see

Related

Galaxy S7 Edge Knox Issues

I wonder if anyone could help? I recently purchased a second hand Galaxy S7 Edge. It appears the person I bought it off has had the phone network unlocked by a third party and not through his network provider. Since that the phone is suffering from a number of minor but annoying issues.
1) At start up the phone will notify at least twice that Loggingservice has stopped.
2) KNOX will display a message every 5 minutes "Unauthorised actions have been detected, please restart your device" and restarting the device does not help.
3) When attempting to install software updates OTA, it goes through the entire process and when the phone reboots at the end and after android has started up a notification will pop up saying "Unable to install software update, please contact service center."
I have had a browse and the phone appears not to be rooted, software is official and knox counter shows 0 (0X000000)
Does anybody know if there is a way to undo all of this? Even if it re locks the phone, at least I will be able to sell it on in proper working condition and get one that is properly compatible.
Thanks
Try flashing the Samsung stock ROM. See:
http://forum.xda-developers.com/s7-edge/how-to/official-stock-firmware-update-odin-t3335065

Did I make jewellery out of my s7 edge? :S

I have the S7 Edge SM-G935F, which is the exynos version I believe.
It starting with unrooting, which boot looped my device. I have tried samsung kies firmware recovery but the download always stopped at a certain percentage saying an error was found in the dowloaded file. I tried to fix it by flashing what I believed was the stock bootloader with odin but that made my problem worse.
It turns on and shows a red coloured screen, and the voice assistant kicks in to babble but seems to not respond to touch at all. I think I can go into download mode, because I've seen a shop assistant get into it when I took it to see if they can fix it. Unfortunately It would cost 230 euros, which I cannot afford. And in case you are wondering, no I didn't buy the phone. I got it as a birthday gift, as I never owned a smartphone before that.
I loved trying out apps and tweaking the phone with root, but unfortunately I wasn't careful enough.
Is there any hope for me? Thanks in advance if anyone could help me out.
EDIT: Thank you to both replies! I did as you said and I downloaded the correct firmware. It seems the one I flashed before was actually incompatible. Everything works now thought, I lost all data but better than having no phone.
LuckIsWithMe said:
I have the S7 Edge SM-G935F, which is the exynos version I believe.
It starting with unrooting, which boot looped my device. I have tried samsung kies firmware recovery but the download always stopped at a certain percentage saying an error was found in the dowloaded file. I tried to fix it by flashing what I believed was the stock bootloader with odin but that made my problem worse.
It turns on and shows a red coloured screen, and the voice assistant kicks in to babble but seems to not respond to touch at all. I think I can go into download mode, because I've seen a shop assistant get into it when I took it to see if they can fix it. Unfortunately It would cost 230 euros, which I cannot afford. And in case you are wondering, no I didn't buy the phone. I got it as a birthday gift, as I never owned a smartphone before that.
I loved trying out apps and tweaking the phone with root, but unfortunately I wasn't careful enough.
Is there any hope for me? Thanks in advance if anyone could help me out.
Click to expand...
Click to collapse
Go to sammobile.com, create an account & download the latest firmware for SM-G935F. Install Samsung Drivers on pc. Boot device into download mode. Extract the downloaded firmware and use odin to flash it.
In case you don't know there are 2 S7 phones, S7(930F) and S7 Edge(935F) and their firmware files are not exactly interchangeable.
I think you might flash s7 firmware on your s7e since red screen is the same symptoms when you flash S7flat kernel on S7 Edge. The fix is easy, just reflash again with the correct file.
Sent from my SM-G935F using Tapatalk

Find the stock rom s7 edge help

Hello ive tried to root my s7 edge and successfully works, and for some reason, i turned off the oem unlock in dev options. The time comes when my phone got empty, so i quickly tried to charge it but it stuck on s7 edge logo and has a red font above saying "custom binary block by frp lock" i managed to get through it by flashing stock rom from sammobile but on the first boot, my s7 edge was so laggy and cant even make a simple home button it takes so much time for keys to function and there are popping up errors "com.sec.epdg has stopped" and " IMS Service has stopped" and in notifications bar saying "upgrading android/updating android" something like that. luckily i be able to turn it off and go for factory data reset. but after setting the phone, my settings got messed up like theres 2 application, 2 device maintenance and and other additional settings like t roaming,service provider which i dont see on my settings before it all messed up. I also realize that i cant find the fast charging settings which explains why its not so fast when i do charging. Can anyone please help me? You think i flash the wrong stock rom? My original product code is :crying: and i cant seem to find it in sammobile. sorry for my english but any help would be so much appreciated.
Btw, my phone was bought from UAE and im pretty sure that my model number is SM-G935FD. My phone is dual sim.However, when i chose the SM-G935FD category in sammobile, i noticed that there were no UAE country, so i choose to download the stock rom coming from vietnam because at the box of the phone it says manufactured in vietnam so i think thats what pushed me to download it. please help

S7 Edge refuses to root?

I am really needing to root my s7 edge for various useful purposes. I tried it the first time using Odin, then it became stuck at the samsung logo (the second one), and would not stop until it ran out of battery. I had to take it to a repair shop where they fixed it but had to wipe it. I then installed firmware so that if it did screw up again, I could get it back to normal without wiping it. So I tried rooting a number of times, but it will not work and ive had to use the firmware to get it back on. Even the repair shop I took it to said they couldnt root it for whatever reason. Anyone know if this is possible to fix? Thanks
Which way did you try??? And what type of s7 edge do you have?
What are the reasons your rooting for

S7 Edge, Won't boot OS.

Okay guys, I've got the S7 edge (SM G935F) Exynos var.
I restarted my phone yesterday, it hasn't been rooted or anything and it got stuck in a boot loop. Then I got the common 'blue light of death' with the black screen, rendering it useless.
Whilst in this state, I can't force restart the phone or enter recovery / DL mode.
The battery finally drained and I've flashed new (stock) firmware through ODIN. Still the same outcome.
I figured I could root and get a custom rom to maybe work however I have the FRP lock issue so I can't flash TWRP.
I'm open to any ideas, anythings worth a try at this point lmao, last phone I rooted was my S5 so a little out of touch with it all.
Cheers
JTec11 said:
Okay guys, I've got the S7 edge (SM G935F) Exynos var.
I restarted my phone yesterday, it hasn't been rooted or anything and it got stuck in a boot loop. Then I got the common 'blue light of death' with the black screen, rendering it useless.
Whilst in this state, I can't force restart the phone or enter recovery / DL mode.
The battery finally drained and I've flashed new (stock) firmware through ODIN. Still the same outcome.
I figured I could root and get a custom rom to maybe work however I have the FRP lock issue so I can't flash TWRP.
I'm open to any ideas, anythings worth a try at this point lmao, last phone I rooted was my S5 so a little out of touch with it all.
Cheers
Click to expand...
Click to collapse
I had the same issue for about a week now, luckily i didnt have the frp lock on, but I have tried everything possible from downgrading to upgrading to flashing a custom rom : everything seems to just fail in every way possible and youll always end up with the blue light of death as you call it. I came to the conclusion that this isnt a software related issue , it is more than a hardware issue related to the s7 edge... I ended up forgetting about it after all ... Good luck !
xTweeBy said:
I had the same issue for about a week now, luckily i didnt have the frp lock on, but I have tried everything possible from downgrading to upgrading to flashing a custom rom : everything seems to just fail in every way possible and youll always end up with the blue light of death as you call it. I came to the conclusion that this isnt a software related issue , it is more than a hardware issue related to the s7 edge... I ended up forgetting about it after all ... Good luck !
Click to expand...
Click to collapse
Love a good Samsung lmao, thanks for your reply

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