Hey guys!
my battery is about to die complitelly and i want to buy a new one. how can i spot fake battery when arives?
i want to order this one... www.ebay.com/itm/191964643447
thank you for time guys
So soon ur battery is dying? Since its sealed one would get it replaced via service centre.
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mehtamitul said:
So soon ur battery is dying? Since its sealed one would get it replaced via service centre.
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yeah ... thats the problem. if i do that way i wont have phone for more than mounth.
Guess battery replacement should be done ASAP. I would recommend checking with service centre prior making third party purchase.
Sent from my SM-G930FD using Taptalk
I can understand why you don't want to send it in. It took them 3 months to get me a replacement phone when mine broke.
Related
I am so pissed. Lost my phone and I am certain to receive a refurb and locked hardware keys at that. What is the best way to tell if a replacement unit is actually a referb, What shall I look for??
EDIT: Ok I just received the replacement unit and its in a white box, What a nightmare, Im thinking this is one of those HELP IM BRICKED units.
30Glock said:
I am so pissed. Lost my phone and I am certain to receive a refurb and locked hardware keys at that. What is the best way to tell if a replacement unit is actually a referb, What shall I look for??
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Sorry to hear of your loss The refurbished phones I've received in the past have come in brown, generic looking boxes.
Not always the case. There are reports on xda that the refurbs that people have been getting have not been hardware locked. And even if it is there is a fix on the site for it. yep the best way to tell is when it comes in a brown generic box
Sent from my SGH-T959 using XDA App
Do you get the replacement for free?
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how much was the replacement fee?
My replacement through Asurion was in the original black box with all accessories.
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was the deductible 130?
Yes, it was 130
Sent from my SGH-T959 using XDA App
how can I tell if my phone is hardware locked and what exactly dose that mean?
Five0nIt said:
how can I tell if my phone is hardware locked and what exactly dose that mean?
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It means that you cannot enter recovery/download mode using the hardware keys.
Sent from Planet Rabbit using my intergalactic transmission communicator
Don't take my word on it, but i think that when you call Asurion's for a replacement they send you a new one, and the replacements under warranty are refurbished.
With your new replacement you might want to be extra careful with it. I was told on a phone I had to replace that it would no longer be covered under manufacturers warranty through T-Mobile and if you ever had any problems you would have to go through Asurion for any replacement. This was a few years ago so I am not sure if it is correct still or not but I thought I would give you a heads up from what they told me when I replaced a phone.
cthach11 said:
It means that you cannot enter recovery/download mode using the hardware keys.
Sent from Planet Rabbit using my intergalactic transmission communicator
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How can I check to see if mine is hardware locked
30Glock said:
I am so pissed. Lost my phone and I am certain to receive a refurb and locked hardware keys at that. What is the best way to tell if a replacement unit is actually a referb, What shall I look for??
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New phones come in new boxes with the tape still on them, since they have never been opened. It'll still have all the factory packaging on them, etc.
If your phone is on backorder, then you have a 99% chance of getting a new phone (I got 2 brand new replacements ).
If not, then you have maybe a 50% chance of getting a brand new phone.
Maybe you'll be lucky and get the phone I just sent back. Only thing that was wrong is that I locked myself out of it (it was a brand new replacement, locked myself out the next day ). I did put the purple cover on it to keep the black one, though, and it was hardware-locked XD
neoseal said:
With your new replacement you might want to be extra careful with it. I was told on a phone I had to replace that it would no longer be covered under manufacturers warranty through T-Mobile and if you ever had any problems you would have to go through Asurion for any replacement. This was a few years ago so I am not sure if it is correct still or not but I thought I would give you a heads up from what they told me when I replaced a phone.
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This is true. When I locked myself out of the replacement, it was through Asurion.
And the phone was backordered, so I had to wait almost two weeks to get a replacement.
But it was a replacement phone. Came straight from the factory, pretty much, judging by the date on the box (dated 3 days before I recieved it).
Odd thing is for my first replacement, they were backordered, but I got the phone the next day.
flunik said:
Do you get the replacement for free?
no, 130.00 charge
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bolo2o9 said:
how much was the replacement fee?
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currently using my TP2 and I want to shoot it w my 45.
I lost mine a few week back and I have to go through insurance. They send me a new fone but it hardward lock so I call tmobile and talk to customer loyalty and they send me a new fone. Just tell them u have lock ur self out and cant do master reset
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tructo said:
I lost mine a few week back and I have to go through insurance. They send me a new fone but it hardward lock so I call tmobile and talk to customer loyalty and they send me a new fone. Just tell them u have lock ur self out and cant do master reset
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Thanks for this.
Np hope that help
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30Glock said:
currently using my TP2 and I want to shoot it w my 45.
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Useless info, because the deductible depends on the phone type. TP2 is a cheap, old phone compared to the Vibrant.
The deductible for Vibrants and G2s is $130 US.
So my sg2 broke not long ago so I had no choice but to send it to Samsung for a repair which I was hesitant at first after reading a few bad reviews and was concerned with how long the repair would take however I was pleasantly surprised. Samsung received my phone on the 25th and on the 26th they had completed the repair and sent it back to me and I received the phone the next day
So just getting it out there for anyone hesitant to send their phone to Samsung because they provided me a great service!!
Glad that ur phone's back
Sent from my HTC Nexus One using XDA
AC DC said:
Glad that ur phone's back
Sent from my HTC Nexus One using XDA
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Thanks I had to use one of those £10 phones whilst my phone was being repaired which was torture but luckily Samsung got my phone back to me asap.
It's great that they sent it back so fast. What was the issue with your phone?
Good to know! <3 Sammy
Had just the opposite expierience
My previous i9000 had a bug with external sd corrupting data. It wen to their RMA service 4 times. Each time they claim it is fine and my card is culprit.
People at the shop tested it with 3 different sd cards, proving I was right. Sammy service just refused. Tech from shop called them, nothing!!
Finally, the shop was nice enough to exchange it and they will deal with samsung RMA
I'm really disgusted from their service and fearing the day my S2 gets in trouble
Imperiale said:
It's great that they sent it back so fast. What was the issue with your phone?
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It just randomly died, couldnt get it into recovery mode even with a jig and tried different batteries so it was obviously a hardware error.
jonny_ftm said:
Had just the opposite expierience
My previous i9000 had a bug with external sd corrupting data. It wen to their RMA service 4 times. Each time they claim it is fine and my card is culprit.
People at the shop tested it with 3 different sd cards, proving I was right. Sammy service just refused. Tech from shop called them, nothing!!
Finally, the shop was nice enough to exchange it and they will deal with samsung RMA
I'm really disgusted from their service and fearing the day my S2 gets in trouble
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Sorry to hear that, maybe the engineers were just lazy and didnt actually check if the SD card was getting corrupted but rather just saw the phone detected the card and assumed the phone was fine, but if you have a blatant hardware issue like your phone is just completely dead then they will repair your phone in a day and have it back to you asap
How did you send it to Samsung? Did you just call them?
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diehard2222 said:
How did you send it to Samsung? Did you just call them?
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This is based on my experience here in germany:
I went to the samsung homepage and entered some kind of a live chat with a service engineer which was very helpful and quick as well cause i didnt have to call anyone or wait in a stupid queue. she then sent me all the relevant forms to fill out and send back.
I never sent it to SC though cause the fault was only temporary. Batteryindication was totally messed and phone stuck while charging and overheating etc. Looked like a hardware fault but never came back after taking out battery for a night.
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dw9999 said:
Thanks I had to use one of those £10 phones whilst my phone was being repaired which was torture but luckily Samsung got my phone back to me asap.
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I'm currently struggling with a Vodafone V725 while mines away having the earpiece replaced
diehard2222 said:
How did you send it to Samsung? Did you just call them?
Sent from my GT-I9100 using Tapatalk 2
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Did everything online, made a Samsung account, registered my phone and requested service where you fill in your serial number and IMEI number along with a description of the fault, once thats done you have officially requested a repair and you have to send your phone to them (pre paid) then once they receive the phone they update your service status according to whats happening so overall its a very easy process
dw9999 said:
Did everything online, made a Samsung account, registered my phone and requested service where you fill in your serial number and IMEI number along with a description of the fault, once thats done you have officially requested a repair and you have to send your phone to them (pre paid) then once they receive the phone they update your service status according to whats happening so overall its a very easy process
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What if you don't have the original box?
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diehard2222 said:
What if you don't have the original box?
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You only send them your phone, no box, charger or battery etc is required. They get all the information they need from the serial number and IMEI.
Well in my case Samsung service is one of the worst I've ever seen
Obviously everyone's experience is going to be different and affected by what country they are in, the particular service center, or even the actual person handling your warranty claim. Which is why I am skeptical when hearing a bad (or good) experience with service centers.
Never had to use Samsung service but its not every day you read posts like this...hear a lot of negatives.
Sent from my GT-I9100 using XDA
wow, great to hear that samsung is so quick to take care of their customers.
not all samsung service centre are that awesome . malaysia samsung service center seems to be very slow
My local Samsung Mobile Service (Ho Chi Minh City, Vietnam) repaired my Galaxy S2 (change Mobo as it broken wifi) in only 1 hour. When waiting, i can use some mobile phone outside 4 fun (game, surf web).
Great service!
I was wondering if anyone has anyone experience with the LCD repairs for the S4 with Samsung. I sent in my phone and they just got it to the repair center today. To those that have sent in their phone to Samsung, when should I expect to get my phone back? I am dying without it right now. lol. Is there a chance that they will get the repair done early? Thanks!
choboii said:
I was wondering if anyone has anyone experience with the LCD repairs for the S4 with Samsung. I sent in my phone and they just got it to the repair center today. To those that have sent in their phone to Samsung, when should I expect to get my phone back? I am dying without it right now. lol. Is there a chance that they will get the repair done early? Thanks!
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usually what they do is let you keep your phone until they have the replacement part ready, and once they have it already they will notify you to send it in for repair which usually just take about an hour.
this is how samsung service centers works in our country, i dunno about yours..
Sent from my GT-P6800 using xda app-developers app
Sending my phone off for repair, its brand new condition so what's LG's repair service like? I don't want to receive a battered phone back, also what happens if they can't fix the problem?
They'll send you a refurbished device.
Sent from my Nexus 4 using Tapatalk
So it could have scratches etc? F**k that I would want my original device back I paid £300 for a new device and got a defected one I'm not paying £300 for a used phone
ryanraven said:
So it could have scratches etc? F**k that I would want my original device back I paid £300 for a new device and got a defected one I'm not paying £300 for a used phone
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If you send it to Google; they will send back the original one fixed. Not sure if Google services are available in your country. Better to just get a new one or get N5.
Sent from my Nexus 4 using Tapatalk
badboy47 said:
If you send it to Google; they will send back the original one fixed. Not sure if Google services are available in your country. Better to just get a new one or get N5.
Sent from my Nexus 4 using Tapatalk
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Im talking about the N5 :') just no one could answer this in N5 forum, its only the camera module that needs replacing its an easy fix.
i rooted my phone and currently running cm 12. now my chaarging port isnt working. i have to be switching batteries with my girlfriend everytime mines die.
im still under the given warranty. so i can return my phone and get a new one. problem is...i cant connect my phone back to a computer to unroot it and put the stock firmware on it cause the port isnt working and my computer isnt regonizing my pone at all.
is there a way to unroot and flash stock firmware without a pc?
will samsung send it back to me cuz i rooted it?
It happened to me before on SG S4. They replace it even if it was rooted, and using custom rom. The sales guy said it's a hardware issue and not a software.
Sent from my SM-N910T3 using Tapatalk
thank u for u reply. u think it matter which carrier?
yakabud said:
It happened to me before on SG S4. They replace it even if it was rooted, and using custom rom. The sales guy said it's a hardware issue and not a software.
Sent from my SM-N910T3 using Tapatalk
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jasonthegreat2007 said:
thank u for u reply. u think it matter which carrier?
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You mean, bought from one carrier and using the phone with a different carrier? Typically the carrier you purchased the phone with takes care of warranties. But if you've stopped using that carrier and moved to a different one then warranty is now void.
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jasonthegreat2007 said:
thank u for u reply. u think it matter which carrier?
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I think it does matter. My carrier is TMOBILE and I went to TMOBILE store. They just replace it then and there
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Doesn't matter which carrier. But there is a difference between warranty and insurance. Insurance it doesnt matter. They are third party and won't even look at the phone. Don't even say anything. You could even just smash it and get a new one.
But if it is manufacturer warranty you might run into an issue if you have to send it to samsung. If you are bringing it back to where you purchased it, just bring it back. They aren't going to go through all of that. These people are just reps and all that. They should just switch it out.
I just got the replacement today. I'm gonna send the broken phone to them 2maro. U thonk they will charge me a fee if it's rooted? What u think will happen?
Soured Lie said:
Doesn't matter which carrier. But there is a difference between warranty and insurance. Insurance it doesnt matter. They are third party and won't even look at the phone. Don't even say anything. You could even just smash it and get a new one.
But if it is manufacturer warranty you might run into an issue if you have to send it to samsung. If you are bringing it back to where you purchased it, just bring it back. They aren't going to go through all of that. These people are just reps and all that. They should just switch it out.
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jasonthegreat2007 said:
I just got the replacement today. I'm gonna send the broken phone to them 2maro. U thonk they will charge me a fee if it's rooted? What u think will happen?
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Don't sweat it too much. If you worry too much you won't enjoy your new phone. [emoji120]
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jasonthegreat2007 said:
I just got the replacement today. I'm gonna send the broken phone to them 2maro. U thonk they will charge me a fee if it's rooted? What u think will happen?
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I don't think it should matter. I worked at T-Mo for several years and the reps mainly don't know anything about root. As long as you "play dumb", meaning that you deny any type of knowledge, and just say that you got "an update and it restarted and got stuck like that" you should be ok. If they charge you, it will be for $175 but you can fight it off. I've taken away several fees to some customers. Even when they were at fault.
jasonthegreat2007 said:
I just got the replacement today. I'm gonna send the broken phone to them 2maro. U thonk they will charge me a fee if it's rooted? What u think will happen?
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It's not t-mobile who deals with it. It's a third party insurance agency who deals with it. So no you will be one hundred percent fine. I have sent back phones with CM on it. Stock rooted with Knox tripped and so on. Never had an issue. It's going to go in a pile, it will have stock firmware flashed on it to be sold as certified used, or taken for parts. You will most likely not hear anything about it.
OK thanks everyone. I feel better now. Lol. I'm not worried anymore. I just didn't wanna get charged