Database Users

TMobile $30 in savings on Samsung

Not sure if this was already posted but get $30 off any new Samsung device!! Good until Oct 28.
Samsung Savings this Post Season

new lines only, not for upgrades

flexfield said:
Not sure if this was already posted but get $30 off any new Samsung device!! Good until Oct 28.
Samsung Savings this Post Season
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Anyway to use this in store? I plan on doing the $200 trade in credit from Samsung deal, and it says you have to purchase the phone and do your trade in in one transaction, so you can't order online.

play2lose said:
Anyway to use this in store? I plan on doing the $200 trade in credit from Samsung deal, and it says you have to purchase the phone and do your trade in in one transaction, so you can't order online.
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online only

i set my parents up on my plan today and they gave me the sim kits and paid the taxes on the phones for me when i brought this up. pays to have a good attitude with the reps

Revister note 4 at samsung.com and get a code in ur email for 50 percent off I did mine already

Wish they had this during the pre-order period. ?
Sent from my SM-N910T using Tapatalk

raw2000j said:
Revister note 4 at samsung.com and get a code in ur email for 50 percent off I did mine already
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all the cases are on back order :/ - well except for lame gold and red colors

T mobile nexus 6 cheaper for cyber monday

I have a blue 64gb on backorder called customer care and have them credit me due to the phone has not shipped and the price has been reduced. I don't know if this breaks any forum riles I just wanted to make anyone who has their phone still in backorder to check this out. I made sure enough get the csr name and ID number.
Sent from my SM-N900T using XDA Free mobile app

I didn't have the same luck. The CSR I spoke with said that she didn't have a way to credit me (64GB ordered on 11/24). Maybe it's because mine is new service and I don't have an account yet? She said that I'd have to do a new order on the web and then refuse the shipment of the first order. She also said that the 64GB is backordered with no information on when they would be available.

So for the people that ordered the 64gb version in-store on 11/19, are we screwed? Or is there some way to get credit for this? I see it says web-only orders but I still don't even have the phone yet and opted to pay in full for a new account/line.

I ordered mine in store last night? What's the new price? I got a 64 gig also.
Sent from my Nexus 5 using XDA Free mobile app

Just called tmobile..I mentioned sale and they said I could cancel and reorder...then I mentioned I'm using Jump! was put on hold and they are crediting the eip on the nexus 6 in 2 weeks. CSR seemed to think I'd have the phone by Dec 15 to apply the credit so we shall see...
I ordered on the 19th for what its worth...makes the 64gb basically the same as the 32gb was initially... I'll take that and wait for my whale.

donnyp1 said:
i ordered mine in store last night? What's the new price? I got a 64 gig also.
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$48 cheaper:
32gb: $601.99
64gb: $651.99

ericsignals said:
Just called tmobile..I mentioned sale and they said I could cancel and reorder...then I mentioned I'm using Jump! was put on hold and they are crediting the eip on the nexus 6 in 2 weeks. CSR seemed to think I'd have the phone by Dec 15 to apply the credit so we shall see...
I ordered on the 19th for what its worth...
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Is the phone on backorder or has it shipped?
Mine should be out for delivery to my house today, but I still haven't paid for it yet.

Excellent, thanks for the tip, just ordered the blue 64GB. With all the backorders, hope to get it before summer!

Yeah it seems to be only for current customers. The csr also looked at my account. This phone release has been nothing but issues. But I guess this makes it a bit better since we are getting the phone for what the 32gb cost.
Also I ordered on November 24th
Sent from my SM-N900T using XDA Free mobile app

xlemonhed1 said:
Is the phone on backorder or has it shipped?
Mine should be out for delivery to my house today, but I still haven't paid for it yet.
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Mine is on backorder [emoji24]. Although if it ships at/after christmas that's OK....should be getting cases in my stocking.
When she said December 15 I should have asked what year lol

I ordered in store last night, was told it want on back order and will be 3-5 days till I receive it
Sent from my Nexus 5 using XDA Free mobile app

I was on the phone with T-mobile for the past hour trying to deal with this, but eventually they took care of the issue.
Essentially I am a new customer - single line - switched from Verizon - paying for the 64gb Nexus 6 in full - but ordered the phone in store and paid the taxes in advance on 11/19 after specifically asking if they normally have black Friday/cyber Monday deals and being told no. I asked if there was a way to cancel my order somehow or reorder the phone with the current deal etc, because it sucks to be out $50 when I have been waiting 2-3 weeks for this damn phone being on backorder etc and still do not have the phone in hand (on top of being told that there wouldn't be any deals). They said that I would have to refuse my shipment because it's already shipped, re-order again right now and wait for the new one to get to me, and then they would refund me for the old phone so that I have saved a net $50. So then I asked what is the purpose of wasting both parties time and money when an account credit would be fine for me? They apparently didn't think of that.. and said it would be no issue lol. I'm not the type of person to go complaining to get free stuff, but this legitimately sucks because I was told by a manager that there wouldn't be any deals and I might as well just order the 64gb now while I'm already here.
Overall even though T-mobile's customer service is set up somewhat clunky, I am very impressed with everything they've helped me with so far (had to deal with them 3-4 times already in the past few weeks). Verizon would have told me to go **** myself.
Hopefully this helps anyone that's in a similar situation.

Well this blows, I got my 32gb in store on Friday and was told there was no sale planned for Monday or a would have waited...

papeshfoo said:
Well this blows, I got my 32gb in store on Friday and was told there was no sale planned for Monday or a would have waited...
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Just go back to that same store and get the price adjusted. They should be able to do it.

Too bad those people ordering today probably won't see their devices until February. Or, T-Mobile just might screw us early orders over again and ship items ordered today by x-mas. Which will make me hate it even more.

sithdroid2187 said:
Too bad those people ordering today probably won't see their devices until February. Or, T-Mobile just might screw us early orders over again and ship items ordered today by x-mas. Which will make me hate it even more.
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huh? i got mine next day after ordering. what are you talking about?

simms22 said:
huh? i got mine next day after ordering. what are you talking about?
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yup, if it was a 32gb either just returned or some new stock there is a good chance you will see it soon.

No dice here. Spoke with customer care and they transferred me to the "buyer's remorse" department. Both said the only thing I could do was cancel and reorder, but I would be placed in the back of the line for the phone. Not cool....

I just got off the phone with customer service. I ordered and received my phone the week before Thanksgiving after being told that they didn't have any deals planned. The CSR I spoke with today couldn't change the monthly charge, but did credit the $48 against EIP.

I bought mine on GPS with Discover.
It has 90day price protection.
I'll see if I can pricematch it to tmo's.

Verizon Cancelled my Note 7 payments

A few weeks ago I spoke to a Verizon rep and he said that I would be paying off the Note 7 until I decided to replace it in the exchange.
HOWEVER
Just a few days ago as I was looking at my Verizon bill that my Note 7 payments had disappeared. Surprised by this, I asked a rep in the chat about it -- they told me that my Note 7 was completely paid for (I didn't pay it, in fact, I put the minimum down and was making payments since). Has anyone else noticed this on their accounts? It's a nice surprise.

When I turned mine in, I found out that they never charged me for my replacement note.
Sent from my SM-G935V using Tapatalk

steeletown said:
When I turned mine in, I found out that they never charged me for my replacement note.
Sent from my SM-G935V using Tapatalk
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That's interesting. I assume that's when mine occurred as well. Kind of funny because it just serves as an incentive for me to keep it!
Sent from my SM-N930V using Tapatalk

I know, if I would've known that they didn't charge me I would have kept it.
Sent from my SM-G935V using Tapatalk

Verizon said refund I did not ask for is on the way
Just got this from Verizon:
You should receive your check soon. View online
Your Samsung Galaxy Note7 refund has been processed.
We processed your refund due to the recent recall of your purchased Samsung Note7. You will receive a check in 2-3 weeks for the amount of $864.00, which includes the purchase price of the device, any purchased Note7 accessories, and any fees paid during your upgrade or exchange.
If you have not already upgraded your Note7, you qualify for special incentives when you upgrade to a new device. The easiest way to upgrade is online:
• Customers upgrading to another Samsung device will receive a $100 bill credit. Customers upgrading to any other device will receive a $25 bill credit. Credits will be applied to your bill in 1-2 bill cycles.
• Upgrade fees will be waived at checkout.
• Plus, all orders receive free 2-day shipping.
• For detailed instructions and FAQs, please visit: go.vzw.com/note7faq.
After your order is processed, you will receive a special recovery box to return your Note7. Please send us your Note7 at your earliest convenience.
I have had no communication with them and intend to keep my phone until next Note comes out. I guess if they send me a check and I don't cash it and don't use their return box, I'd be okay for a while. This is pretty aggressive I'd say.

kat3k said:
Just got this from Verizon:
You should receive your check soon. View online
Your Samsung Galaxy Note7 refund has been processed.
We processed your refund due to the recent recall of your purchased Samsung Note7. You will receive a check in 2-3 weeks for the amount of $864.00, which includes the purchase price of the device, any purchased Note7 accessories, and any fees paid during your upgrade or exchange.
If you have not already upgraded your Note7, you qualify for special incentives when you upgrade to a new device. The easiest way to upgrade is online:
• Customers upgrading to another Samsung device will receive a $100 bill credit. Customers upgrading to any other device will receive a $25 bill credit. Credits will be applied to your bill in 1-2 bill cycles.
• Upgrade fees will be waived at checkout.
• Plus, all orders receive free 2-day shipping.
• For detailed instructions and FAQs, please visit: go.vzw.com/note7faq.
After your order is processed, you will receive a special recovery box to return your Note7. Please send us your Note7 at your earliest convenience.
I have had no communication with them and intend to keep my phone until next Note comes out. I guess if they send me a check and I don't cash it and don't use their return box, I'd be okay for a while. This is pretty aggressive I'd say.
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Wow, this is interesting. Have you done anything that would make Verizon think that you're no longer using your Note 7? Also was this in an email or text? I've been getting intermittent texts about returning the phone, but they all say the same thing about the voluntary recall.

Just checked my verizon account, my line no longer shows a phone payment charge, just the line access charge. Interesting. Any way to take advantage of this situation? lol

Shredder96 said:
Wow, this is interesting. Have you done anything that would make Verizon think that you're no longer using your Note 7? Also was this in an email or text? I've been getting intermittent texts about returning the phone, but they all say the same thing about the voluntary recall.
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I have kept a very low profile and done nothing to make them think I am returning it or not using it. I get the periodic stock text, but nothing like this. If I were to accept the refund, I would think they might be able to blacklist my IMEI, and it would seem logical if I receive payment I would not longer own the phone. I guess we'll have to wait and see.

kat3k said:
I have kept a very low profile and done nothing to make them think I am returning it or not using it. I get the periodic stock text, but nothing like this. If I were to accept the refund, I would think they might be able to blacklist my IMEI, and it would seem logical if I receive payment I would not longer own the phone. I guess we'll have to wait and see.
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Definitely keep me posted, that's quite the scenario
Sent from my SM-N930V using Tapatalk

Shredder96 said:
Definitely keep me posted, that's quite the scenario
Sent from my SM-N930V using Tapatalk
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Thanks. I will. My current plan is to ignore the refund if they send it, as well as any return box they might send. I'll be horse that gets led to water, but I won't drink!

I got a note 7 right when the new batch released which I think was around September 21st and I've had mine since. As soon as the second recall was announced around Oct 10th Verizon wiped it clean from my account even though I still had it. It also showed my upgrade available so I got a Pixel XL which I then exchanged for the V20 and I still have the Note 7 as I type this. I even spoke with Verizon on the phone and the girl said my account shows no record of me having a Note 7, so I'm keeping it. I just use it as a wi-fi device now. If Verizon had any intentions of charging for the device they would have waited until it was returned before issuing any refunds or erasing from people's account.

i think you folks who bought them from Verizon are getting these freebies. i bought mine from a small affiliate store and am not seeing refunds.

imucarmen said:
I got a note 7 right when the new batch released which I think was around September 21st and I've had mine since. As soon as the second recall was announced around Oct 10th Verizon wiped it clean from my account even though I still had it. It also showed my upgrade available so I got a Pixel XL which I then exchanged for the V20 and I still have the Note 7 as I type this. I even spoke with Verizon on the phone and the girl said my account shows no record of me having a Note 7, so I'm keeping it. I just use it as a wi-fi device now. If Verizon had any intentions of charging for the device they would have waited until it was returned before issuing any refunds or erasing from people's account.
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Yeah I got my replacement the first day they were available -- this must when the payments were cancelled. Has anyone on Verizon with a note 7 not had their payments taken care of?

When the 2nd recall was announced verizon refunded me all the payments i had made and they gave me my upgrade back, i upgraded to the V20 and still have my note 7. Samsung sent me a box to send it back but i never did that was a month ago

i still have the og note 7. got it right before the recall hit in september. . as far as i can tell its free for me as well. i made one payment and was even refunded for that!! LoL

Sprint Pre-order Waiting and Shipping Room

I didn't see one for Sprint so I figured I would start one. I ordered directly from Sprint. Got the black S8+. I was debating ordering from them or Best Buy but went for Sprint. Hoping I get it before April 21st.

I always go with best buy patiently waiting for the 21st
Sent from my LG-LS997 using XDA-Developers Legacy app

I ordered directly from Sprint too. Would love to get it before the 21st but best hope is to have it on the 21st
Sent from my SM-N930T using Tapatalk

I ordered a black s8 yesterday from sprint telesales. I'm on the galaxy forever from sprint and apparently over the phone was the only way of processing my order because the system in store and online was trying to charge me the rest of the contract on my s7.
Sent from my SM-G930P using XDA-Developers Legacy app

bjl95mustang said:
I ordered a black s8 yesterday from sprint telesales. I'm on the galaxy forever from sprint and apparently over the phone was the only way of processing my order because the system in store and online was trying to charge me the rest of the contract on my s7.
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I was having the same exact thing! After multiple hours on the phone, online and in the store. Finally was elevated to retention department and they were able to fix the problem (I think they simply voided the lease). So frustrating since my wife's had no problem upgrading. Glad to hear (although unfortunate) that I wasn't the only one having this problem.

IS there not that many Sprint people around? Am I with the wrong carrier?

I'm around and getting ready to do the same thing (upgrade to the S8)
Sent from my SM-G935P using Tapatalk

Ordered the sprint s8+ from sprint
Spent 14hrs because of the whole note 7. Because I currently still have a note 7 I bought from samsung sprint was trying to get it off me

squirrell84 said:
Ordered the sprint s8+ from sprint
Spent 14hrs because of the whole note 7. Because I currently still have a note 7 I bought from samsung sprint was trying to get it off me
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Are you keeping the note 7? I sent mine back.

Becanes said:
Are you keeping the note 7? I sent mine back.
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No samsung bought it for 1000 to get it off the market so I'm sending it back and paying off my s8+ that way I can upgrade to the note 8

squirrell84 said:
No samsung bought it for 1000 to get it off the market so I'm sending it back and paying off my s8+ that way I can upgrade to the note 8
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What the heck? $1000 How did you manage that? DId they give you $1000?

Becanes said:
What the heck? $1000 How did you manage that? DId they give you $1000?
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Because I signed up to return it and never did. So they contacted me and offered me more. And sprint contacted them when I tried to upgrade to s8+ and my meid number didn't match my original note 7 so sprint couldn't do anything

squirrell84 said:
Because I signed up to return it and never did. So they contacted me and offered me more. And sprint contacted them when I tried to upgrade to s8+ and my meid number didn't match my original note 7 so sprint couldn't do anything
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So you just really got your refund on the note 7?

I pre-ordered from sprint.com
Can't wait! - S8 midnight black
I am selling my Pixel XL (128mb) when this comes in. WELL - I'll live with it a little bit and make the decision.
The Pixel XL is honestly really great. Just boring.
And I am excited to get to a "truly one handed" phone with a large screen (if infact the S8 can be that for me).
Does Sprint have any history of delivering early or anything?

finsmaniac02 said:
I pre-ordered from sprint.com
Can't wait! - S8 midnight black
I am selling my Pixel XL (128mb) when this comes in. WELL - I'll live with it a little bit and make the decision.
The Pixel XL is honestly really great. Just boring.
And I am excited to get to a "truly one handed" phone with a large screen (if infact the S8 can be that for me).
Does Sprint have any history of delivering early or anything?
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I received my S7 Edge a little over a week early, so Im hoping for the same with this phone.

Becanes said:
IS there not that many Sprint people around? Am I with the wrong carrier?
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I'm with T-mobile, but over the weekend a Sprint rep tagged me down while I was walking by, he was arguing with me that 256GB micro SD card doesn't exist, because they were offering 128GB micro SD card lol

I pre-ordered in black, online at 1 am on the 30th. Hoping they ship early, but being on sprint and with a Samsung phone I doubt it.
Sent from my LG-LS997 using Tapatalk

Just wanted to share some of the information I put together while putting in two pre-orders for S8's today at a Best Buy Mobile store.
First off, I was informed by the Assistant Manager that helped me at Best Buy Mobile that the $50 "gift card" for the S8 and $100 "gift card" for the S8+ would lower the amount of the installments over the period of the 24 month installment plan (I assume the same for the lease option too).
For instance, if I go with the 24 month installments on the S8 ($50 deal), I would get $2.08 off for 24 months bringing the monthly price down from $31.25 to $29.17. If I got the S8+ ($100 deal), I would get $4.16 off for 24 months bringing the monthly price down from $35.42 to $31.26.
Now based on what I have read on other forums I am still left wondering if I am actually getting a gift card for the phone or if it will be applied like mentioned above.
In addition I called Sprint to ask about the special offer "Get a $10/mo. loyalty credit on lease or installment billing when you stay on your current plan." that shows on my account. I was informed that I would not be eligible to receive this credit if I got the phone from Best Buy and the only way would be to order it through Sprint or through "telesales". I feel like the person was lying to me and just trying to get a sale.
The Assistant Manager at Best Buy Mobile checked with her local rep who told her that I would get the $10 loyalty credit and that it doesn't matter where the phone comes from; if your plan is eligible the credit will hit your account within a few billing cycles. I asked about the waived $30 upgrade fee that Sprint is offering. The rep said I would not get that (which I'm OK with if everything else checks out).
Anyway, if all this works like I have been told by Best Buy, my two S8's I ordered will be $19.17 a month and if I would have got an S8+ it would come to $21.26 a month.
The question is what is true and what is not true?

Preordered from sprint.com the first day it was available. Getting a $10 a month loyalty credit, or $240 off over 2 years.
Moving from a S4.

I ordered mine from Sprint today. I normally would have used Best buy but they don't offer Galaxy forever.
I had the same problems ordering as others here. They tried to charge me for the rest of my lease from my S7.
Once I called they cancelled the rest of my lease to fix the problem.
At this point it seems Sprint has the best pre-order deal.

redeem$150 promotions

Anybody had any trouble with redeem promotion after you received phone. I didn't choose at checkout because I wasn't sure what I wanted. Now when I go to redeem page it checks my phones imei number and says its not eligible.

finch0812 said:
Anybody had any trouble with redeem promotion after you received phone. I didn't choose at checkout because I wasn't sure what I wanted. Now when I go to redeem page it checks my phones imei number and says its not eligible.
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Nope. I just redeemed mine about 1hr ago. Used it to get the bud live. It's already processed and I should receive it by the 27th.
Sent from my LG-H872 using XDA-Developers Legacy app

Because I went through att I had to submit proof of purchase. Currently waiting on approval for 2 phones.
Sent from my [device_name] using XDA-Developers Legacy app

I am curious about the $200 promo, Tmob said they were not aware of it, but I have 15 different emails from the Samsung.com pre order sign up that talk about a $200 promotion..... maybe it was only if you actually placed the order through Samsung.com which is shady..... but oh well.

im having trouble, im having out of normal issues. it may of got lost in the ether. used it at check out. fedex delivered my goodie somewhere else, got the item refunded, hoping the credit is refunded as well. tryin to explain it and get and answer if ill get ther credit back from customer support is impossible, they dont seem to understand the question

finch0812 said:
Anybody had any trouble with redeem promotion after you received phone. I didn't choose at checkout because I wasn't sure what I wanted. Now when I go to redeem page it checks my phones imei number and says its not eligible.
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I'm having the exact same problem. They have escalated my issue to a higher tier of Samsung support. Pretty crazy that it's this difficult to get them to give you the credit they promised.

billku said:
I'm having the exact same problem. They have escalated my issue to a higher tier of Samsung support. Pretty crazy that it's this difficult to get them to give you the credit they promised.
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I guess im going to need to call

Haven't decided what to get yet either.

finch0812 said:
I guess im going to need to call
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I did a chat with them on the Samsung Shop app as there are bad waiting times on the phone these days, but yeah, you need to make them aware of the issue

Hmmm....checked this morning and I noticed I have another $100 to spend. I probably will get two uv sanitizer

After chatting with support, I uninstalled then reinstalled the app, then it showed my IMEI as eligible.

Support ended up telling me that I would be receiving an email within 14 days of delivery.

SuperSHO said:
After chatting with support, I uninstalled then reinstalled the app, then it showed my IMEI as eligible.
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Tried this with same results. Still says not eligible

finch0812 said:
Tried this with same results. Still says not eligible
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Copy the IMEI by long pressing in the phones about info screen. Paste that into the submission form. You might have a similar character messed up.

I ordered mine on the 21st of August. Has anyone tried to get promo after the preorders?

Redeemed my Buds Live on the 21s when my Pre-Order arrived, zero issues. I did see (repeatedly) that it's only the first 15,000 people that get the promo, though.

how fast do you get the $150 credit? i seen some say you just use the store app and buy products and it takes from the $150 credit. Mine doesn't look like like i got any credit yet if thats the case. Samsung sent me an email saying i was approved for the promotion, but i haven't seen the credit yet or notice that i got one.

Im not sure how to use my 150 credit, i already have the Buds Plus, is it worth getting the Buds Live as well? I'm thinking of using the Plus for working out and the Live for traveling or commuting.

I just talked to one of the representative said it could take up to 2 weeks to get your $150 credit

Took 2 days to get approved. Then took about 2 days to receive the email. Was the same for 2 phone redeemed from 2 different Samsung accounts.
Sent from my SM-N986U using XDA-Developers Legacy app