I have a blue 64gb on backorder called customer care and have them credit me due to the phone has not shipped and the price has been reduced. I don't know if this breaks any forum riles I just wanted to make anyone who has their phone still in backorder to check this out. I made sure enough get the csr name and ID number.
Sent from my SM-N900T using XDA Free mobile app
I didn't have the same luck. The CSR I spoke with said that she didn't have a way to credit me (64GB ordered on 11/24). Maybe it's because mine is new service and I don't have an account yet? She said that I'd have to do a new order on the web and then refuse the shipment of the first order. She also said that the 64GB is backordered with no information on when they would be available.
So for the people that ordered the 64gb version in-store on 11/19, are we screwed? Or is there some way to get credit for this? I see it says web-only orders but I still don't even have the phone yet and opted to pay in full for a new account/line.
I ordered mine in store last night? What's the new price? I got a 64 gig also.
Sent from my Nexus 5 using XDA Free mobile app
Just called tmobile..I mentioned sale and they said I could cancel and reorder...then I mentioned I'm using Jump! was put on hold and they are crediting the eip on the nexus 6 in 2 weeks. CSR seemed to think I'd have the phone by Dec 15 to apply the credit so we shall see...
I ordered on the 19th for what its worth...makes the 64gb basically the same as the 32gb was initially... I'll take that and wait for my whale.
donnyp1 said:
i ordered mine in store last night? What's the new price? I got a 64 gig also.
Click to expand...
Click to collapse
$48 cheaper:
32gb: $601.99
64gb: $651.99
ericsignals said:
Just called tmobile..I mentioned sale and they said I could cancel and reorder...then I mentioned I'm using Jump! was put on hold and they are crediting the eip on the nexus 6 in 2 weeks. CSR seemed to think I'd have the phone by Dec 15 to apply the credit so we shall see...
I ordered on the 19th for what its worth...
Click to expand...
Click to collapse
Is the phone on backorder or has it shipped?
Mine should be out for delivery to my house today, but I still haven't paid for it yet.
Excellent, thanks for the tip, just ordered the blue 64GB. With all the backorders, hope to get it before summer!
Yeah it seems to be only for current customers. The csr also looked at my account. This phone release has been nothing but issues. But I guess this makes it a bit better since we are getting the phone for what the 32gb cost.
Also I ordered on November 24th
Sent from my SM-N900T using XDA Free mobile app
xlemonhed1 said:
Is the phone on backorder or has it shipped?
Mine should be out for delivery to my house today, but I still haven't paid for it yet.
Click to expand...
Click to collapse
Mine is on backorder [emoji24]. Although if it ships at/after christmas that's OK....should be getting cases in my stocking.
When she said December 15 I should have asked what year lol
I ordered in store last night, was told it want on back order and will be 3-5 days till I receive it
Sent from my Nexus 5 using XDA Free mobile app
I was on the phone with T-mobile for the past hour trying to deal with this, but eventually they took care of the issue.
Essentially I am a new customer - single line - switched from Verizon - paying for the 64gb Nexus 6 in full - but ordered the phone in store and paid the taxes in advance on 11/19 after specifically asking if they normally have black Friday/cyber Monday deals and being told no. I asked if there was a way to cancel my order somehow or reorder the phone with the current deal etc, because it sucks to be out $50 when I have been waiting 2-3 weeks for this damn phone being on backorder etc and still do not have the phone in hand (on top of being told that there wouldn't be any deals). They said that I would have to refuse my shipment because it's already shipped, re-order again right now and wait for the new one to get to me, and then they would refund me for the old phone so that I have saved a net $50. So then I asked what is the purpose of wasting both parties time and money when an account credit would be fine for me? They apparently didn't think of that.. and said it would be no issue lol. I'm not the type of person to go complaining to get free stuff, but this legitimately sucks because I was told by a manager that there wouldn't be any deals and I might as well just order the 64gb now while I'm already here.
Overall even though T-mobile's customer service is set up somewhat clunky, I am very impressed with everything they've helped me with so far (had to deal with them 3-4 times already in the past few weeks). Verizon would have told me to go **** myself.
Hopefully this helps anyone that's in a similar situation.
Well this blows, I got my 32gb in store on Friday and was told there was no sale planned for Monday or a would have waited...
papeshfoo said:
Well this blows, I got my 32gb in store on Friday and was told there was no sale planned for Monday or a would have waited...
Click to expand...
Click to collapse
Just go back to that same store and get the price adjusted. They should be able to do it.
Too bad those people ordering today probably won't see their devices until February. Or, T-Mobile just might screw us early orders over again and ship items ordered today by x-mas. Which will make me hate it even more.
sithdroid2187 said:
Too bad those people ordering today probably won't see their devices until February. Or, T-Mobile just might screw us early orders over again and ship items ordered today by x-mas. Which will make me hate it even more.
Click to expand...
Click to collapse
huh? i got mine next day after ordering. what are you talking about?
simms22 said:
huh? i got mine next day after ordering. what are you talking about?
Click to expand...
Click to collapse
yup, if it was a 32gb either just returned or some new stock there is a good chance you will see it soon.
No dice here. Spoke with customer care and they transferred me to the "buyer's remorse" department. Both said the only thing I could do was cancel and reorder, but I would be placed in the back of the line for the phone. Not cool....
I just got off the phone with customer service. I ordered and received my phone the week before Thanksgiving after being told that they didn't have any deals planned. The CSR I spoke with today couldn't change the monthly charge, but did credit the $48 against EIP.
I bought mine on GPS with Discover.
It has 90day price protection.
I'll see if I can pricematch it to tmo's.
Related
Just placed my order through premier earlier and then got an email 3.5 hours later saying that they are backordered...
I haven't gotten my confirmation email yet from an order I placed about four hours ago, but the Premier website shows that I have an order in progress (with no details).
Man, that didn't take long!
Yep I just heard they are out. I don't have an ETA when at&t will get more but I will post something as soon as I hear it.
I got the last one from my local ATT store, but they only had 3 total.
I got one from an AT&T store and they said they had plenty left, I guess it just depends what area you're in...
alphajake said:
I got the last one from my local ATT store, but they only had 3 total.
Click to expand...
Click to collapse
When I showed up to get mine Sunday they hadn't even put it out yet. Lol
Yeah, I was the only one so far to buy it from the RadioShack I work at, they have quite a few in the back (they haven't even made a dummy phone available for the store).
Mine is still back-ordered
Same here. I've also been trying to call the premier number and haven't been able to get through to talk to anyone. I just want an approximate date...
I got through (took about 30 minutes). They said that it would either ship the end of this week or beginning of next. I cancelled my order -- maybe I'll get the nexus one instead, and risk the wrath of my wife.
What do y'alls think? I like the small form factor of the aria, and the price is right, but ... nexus one!
i ordered mine within 30 minutes of it going on sale saturday night.. and mine was backordered...
could try Best buy... got mine from them for $130 with no need to bother with rebates
Cronis said:
could try Best buy... got mine from them for $130 with no need to bother with rebates
Click to expand...
Click to collapse
or amazon, newegg, dell, or tigerdirect. all of which have it cheaper unless you have a really good FAN discount
Yeah Newegg (Simplexity) is best price around, no FAN req'd. Ordered Sunday night, receiving 2 Arias in the mail Wednesday.
If you want to pick it up in person and actually want to PAY for the phone, go to Costco. Best in-store price, better than Best Buy.
newegg and letstalk.com both have the Aria for free right now
Just an update:
I was finally able to get through to premier yesterday, all of the other times I tried it just said to try again later. The person I talked to said that it was too late to cancel the order.
Today, I just got an email saying that my phone has shipped. Now, it's time to wait for the fedex man to arrive @ my house...
I had ordered one for my wife through premier store on monday night and it came as back ordered too. I canceled and went to my local store where they then gave it to me for $229 and $100 in free accessories. The premier store wanted $318.99... I'm glad it was on back order or I would have paid the $318.99 amount. Its no nexus, but it sure holds its own. And, apps that aren't in the app store can be installed via bump. We put shapewriter on hers last night from my nexus and it worked perfectly (shapewriter is not in app store).
Mine finally shipped...just in time for the weekend and I doubt they sprung for Saturday delivery. So tomorrow I am going to call the FedEx depot and beg for them to let me pick it up.
Ordered mine today over the phone with premier. It has been processed and shipped already. So they obviously have them in the warehouse. Good luck guys
I ordered the One from very.co.uk today and noticed it stated delivery was before the 25th March, seems odd that apart from P4U it seems everyone is quoting the 29th!
http://www.very.co.uk/htc-one-smart...ver/1224926742.prd?browseToken=/q/htc+one/o/2
its very expensive
Very expensive. Check asda!
I guess u like the pay over 3 months? No interest? Lol... That's cause your paying £120 over STD price.
Sent from my HTC One using xda premium
Asda direct is£509 but you get free HTC case and media link
Sent from my HTC One X using xda premium
Hi all, yes it is expensive, but I get to pay over three months, plus I get 10% off as a new customer plus 7% cashback via topcashback so overall by my calculations it works out cheaper :fingers-crossed:
wizzywig27 said:
Hi all, yes it is expensive, but I get to pay over three months, plus I get 10% off as a new customer plus 7% cashback via topcashback so overall by my calculations it works out cheaper :fingers-crossed:
Click to expand...
Click to collapse
I'm not sure if you noticed this or not but there's a little text there stating
"Delivery by 03/04/2013"
was it just updated recently? (0.o)
I spoke to the guys at 3 today via their sales team and they stated that they have the Silver in stock and would be delivered tomorrow should I order today the black one however isn't expected until 03/04/2013
Hello, yes that was updated this morning, my order still states the 25th, I will contact them to be sure
Asda £499
---------- Post added at 10:38 AM ---------- Previous post was at 10:34 AM ----------
I'm surprised Very are giving the 10% new customer discount off a mobile phone, they wouldn't do it for an Ipad
wizzywig27 said:
Hello, yes that was updated this morning, my order still states the 25th, I will contact them to be sure
Click to expand...
Click to collapse
Mines also saying the 25th. Perhaps there are more delays
Just spoke to Very, they advised it is still expected by the 25th, although I will take that with a pinch of salt!
CreativeNerdSam said:
I spoke to the guys at 3 today via their sales team and they stated that they have the Silver in stock and would be delivered tomorrow should I order today the black one however isn't expected until 03/04/2013
Click to expand...
Click to collapse
What! I ordered from 3 yesterday an they said mine will be with me on 28th this month
Mines showing delivery Monday 25th but its not dispatched.
I ordered mine through Very with the same date of the 25th. Seeing as it was cheaper to pay for over couple of months. However after calling them 4 times to find out when I was going to receive the device I was given the suppliers number to call which turned out to be Nokia Support. I have since cancelled the order with Very and taken out a contract with 3 instead. Device should be with me by the 28th. Hopefully.
FortKnox said:
I ordered mine through Very with the same date of the 25th. Seeing as it was cheaper to pay for over couple of months. However after calling them 4 times to find out when I was going to receive the device I was given the suppliers number to call which turned out to be Nokia Support. I have since cancelled the order with Very and taken out a contract with 3 instead. Device should be with me by the 28th. Hopefully.
Click to expand...
Click to collapse
Hahaha! This made my day! lol I wonder what could have happened if some less knowledgeable people got that response They could have called nokia and inquired about HTC Epic fail!
Funny enough mines still showing delivery as the 25th but delivery status is 'order received by supplier' - I tried calling twice and was told that there was no update so order should be with me on the 25th. We shall see but as tomorrow is the 24th and a Sunday, I won't hold my breath.
Popped into P4U in Northampton yesterday for a look, they had it advertised as sim free for £459, asked if they had any in stock and he told me yes but not for sim only and that would be a few weeks, which is a lie as other people on here said they went to same store and bough one. Plus I want to be able to return it if build quality is pants and can't if bought in store.
wizzywig27 said:
Funny enough mines still showing delivery as the 25th but delivery status is 'order received by supplier' - I tried calling twice and was told that there was no update so order should be with me on the 25th. We shall see but as tomorrow is the 24th and a Sunday, I won't hold my breath.
Popped into P4U in Northampton yesterday for a look, they had it advertised as sim free for £459, asked if they had any in stock and he told me yes but not for sim only and that would be a few weeks, which is a lie as other people on here said they went to same store and bough one. Plus I want to be able to return it if build quality is pants and can't if bought in store.
Click to expand...
Click to collapse
I also have the same order status but was told that very would be recieving the order on the 25th and I would be getting it on the 27th
wizzywig27 said:
Funny enough mines still showing delivery as the 25th but delivery status is 'order received by supplier' - I tried calling twice and was told that there was no update so order should be with me on the 25th. We shall see but as tomorrow is the 24th and a Sunday, I won't hold my breath.
Popped into P4U in Northampton yesterday for a look, they had it advertised as sim free for £459, asked if they had any in stock and he told me yes but not for sim only and that would be a few weeks, which is a lie as other people on here said they went to same store and bough one. Plus I want to be able to return it if build quality is pants and can't if bought in store.
Click to expand...
Click to collapse
Interesting and annoying that different stores have different prices for sim free.
I will be in that area next Friday but by that time Asda may have shipped mine so would need to go through hassle of returning it and refund for £40 saving.
Phillmitchell said:
I also have the same order status but was told that very would be recieving the order on the 25th and I would be getting it on the 27th
Click to expand...
Click to collapse
On that basis, I will be taking the day off work on Monday and if it does not arrive I will be certainly giving them a piece of my mind. I have no confidence that it will be here/there on the 25th or 27th for that matter.
People buying from Very Handtec and Asda are all in the same boat. We have no actual ides when we will get our phones.
Only places that seem to give a realistic date is Three as they delivered phones this week as advertised.
Anbody who preorderd the note 3 from T-mobile...have you received any info on shipping? the money still hasnt been taken out
kelkee said:
Anbody who preorderd the note 3 from T-mobile...have you received any info on shipping? the money still hasnt been taken out
Click to expand...
Click to collapse
There's a thread going with T-Mobile pre-orders in the Q&A forums. I pre-ordered on the 18th, first date it was available. Had an estimated delivery date of the 26th which came and went. My card was just charged yesterday, thinking they will start shipping today or tomorrow. My status is still as backordered.
This whole pre-order thingy is whack, should have just waited till Wednesday and gone in to get the N3 and Gear watch same time.
kelkee said:
Anbody who preorderd the note 3 from T-mobile...have you received any info on shipping? the money still hasnt been taken out
Click to expand...
Click to collapse
I pre-ordered on the 19th. My cash was held on Friday but I haven't received any shipping info. I've called in asking for the status and was told they won't ship anything until the 2nd. I'm thinking I should have just gone into the store since I ordered ground shipping and will have to wait that long now. Kinda sucks.
I feel yall...whats the damn benefit of preordering if you get it when the stores get it...hell you could save on the shipping cost...COME ON T-MOBILE
kelkee said:
I feel yall...whats the damn benefit of preordering if you get it when the stores get it...hell you could save on the shipping cost...COME ON T-MOBILE
Click to expand...
Click to collapse
Now that you mentioned shipping that just made me more upset, $25 overnight shipping to get it maybe 1 or 2 days later than stores? WTF....
Also if there is a problem with the device, ordering in the store is MUCH easier because you can just walk in and swap it out. Online orders you have to ship it back to them, wait up to a week for them to look over it and hope they don't lose it (they lost my S4 for 3 weeks in their receiving warehouse) then mail you out another and you get charged $5 for a "swap" fee.
Top it off, you can't cancel the order once you pre-order it. This whole pre-order thingy stinks of BS. T-Mobile rep said to wait for it to ship (whenever that will be) then wait for the UPS man and refuse delivery, that's the ONLY way to cancel it. You'll lose your shipping charges too. Nice eh?
I forgive them though, they did get my LG G2 delivered to me 2 weeks before the store release date. =)
I had to order mine online to quality for my promotion (10% off service and $50 account credit). It also claims I'll have 2-4 days to wait for it (free shipping, no expedited option was available). I'm willing to be patient to save $218 over the course of two years, though
kelkee said:
Anbody who preorderd the note 3 from T-mobile...have you received any info on shipping? the money still hasnt been taken out
Click to expand...
Click to collapse
Here's 40 pages worth of answers:
http://forum.xda-developers.com/showthread.php?t=2439759
Went to the closest T-Mobile store yesterday. They will start selling them tomorrow. They will only get 8. The sales rep said I should be there as early as possible. I will have it first thing in the morning.
Sent from my Nexus 7 using XDA Premium 4 mobile app
dkb218 said:
Went to the closest T-Mobile store yesterday. They will start selling them tomorrow. They will only get 8. The sales rep said I should be there as early as possible. I will have it first thing in the morning.
Click to expand...
Click to collapse
I called 5 stores and visited one in person on Monday. All the stores have them in stock and go on sale Wednesday. I didn't hear anything about low stock from any of them. Most likely the rep just wants to get you in there asap to get a commission, lol. I had one rep badger me to sign up with service now, then come back and buy the phone on Wed, lol.
aimfire72 said:
I called 5 stores and visited one in person on Monday. All the stores have them in stock and go on sale Wednesday. I didn't hear anything about low stock from any of them. Most likely the rep just wants to get you in there asap to get a commission, lol. I had one rep badger me to sign up with service now, then come back and buy the phone on Wed, lol.
Click to expand...
Click to collapse
I'm in SC and will also pick my note 3 up tomorrow around 10am we they open. And my area has 2 locations each with only 8-10 black in stock.
Tmobile Note 2 ♡°♡ Unlock At&T Mega 6.3
I was also planning to pick it up in store, because the preorder didn't really seem to have any advantage to it.
I did some calling around, and it does seem that each store isn't getting too many units. My local retailer is
about 10 minutes away (running), and it opens at 10 AM. I'm also actually a college student, and I have a calc. lecture
until 9:50... I'm really tempted to leave class 20 minutes early. haha. Is it worth it?
The T-Mo Corp Store I work in as a RSA got 15 of the black only. We do not have a Demo phone to show customers. I will be buying my phone tonight before I leave the store. Most of the stores that I talk to got under 15 some got demos some did not. My store has never sold out of a Galaxy phone on day one.
Prod1702 said:
The T-Mo Corp Store I work in as a RSA got 15 of the black only. We do not have a Demo phone to show customers. I will be buying my phone tonight before I leave the store. Most of the stores that I talk to got under 15 some got demos some did not. My store has never sold out of a Galaxy phone on day one.
Click to expand...
Click to collapse
Same here at my local stores nether received demo phones because even though I planned to get it I wanted to check it out first o well...
Tmobile Note 2 ♡°♡ Unlock At&T Mega 6.3
3 hour count down. Stopped by the T-Mobile store again yesterday. They have 8 black and 5 white in stock. The rep said he doesn't think it will sell out early. Still I start work at 9:30 and I'll be there at 8:30.
Sent from my Nexus 7 using XDA Premium 4 mobile app
I pre-ordered on Sept 18, it is shipping today. The tracking number says it is in Kentucky. Whoo hooo!
G2 using Slim Bean
Well I have had mine since 1034am and so far I'm not liking it as much as the mega 6.3. It's basically the same size as the note 2 the no big difference there. There is auto correct while typing. It is rooted however the system is keeping certain root apps from working, such as wifi trevE mod which I still haven't figured out. Anyone that has a work around on the wifi trevE mod please by all means help me out with a link & screen shot of the settings. Thanks in advance.
*Note 3 n900t ♡○♡ Mega 6.3 sgh-i527*
I've been checking the status every since I saw that thread about ABT and TD shipping before the release date and I noticed that my order status says 1 item(s) Status Not Available.
Is this normal?
I preordered from BB.
I've been told repeatedly that it will not be there til 10/10.
Sent from my Crapple iPhone 5
Han Solo 1 said:
I preordered from BB.
I've been told repeatedly that it will not be there til 10/10.
Sent from my Crapple iPhone 5
Click to expand...
Click to collapse
lol did you try and see if you could use the fact that people on here have already gotten theirs as a way to get yours sooner too? I'm just worried that there is a problem with my order. But I guess it saying that the status is not available doesn't necessarily mean there is a problem... right?
I'm not familiar with Best Buy's pre-order process, have they already charged you? If they have, I wouldn't be worried.
dtsd said:
I'm not familiar with Best Buy's pre-order process, have they already charged you? If they have, I wouldn't be worried.
Click to expand...
Click to collapse
It shows up in my transactions as a pending charge. They said they would charge the card once the order was shipped, but I've just signed in and I don't even see the pending charge in there anymore.
Definitely worth a call
Ugh... This sucks... they say there doesn't appear to be a problem, but I'm being told that they won't even ship it out to me until the 10th.. Why would I preorder on line if I can just go to BB when it opens on release day and pick one up?? I knew I should have just ordered from Tiger Direct...
Update:
I canceled my order with BB. Tiger Direct just got one more customer.
Was in best buy today and peered in the cage in the Samsung area of the store and what did I see? Boxes of note 2014s... Right there in plain site. Asked the sales guys about it and they said no, we don't have them. Took them over to the cage and said what is that... Oh man we can't sell those until the 10th so we better hide them. Wouldn't sell me one but they did open the cage and put them out of sight. I mentioned they were already shipping from other retailers but they wouldn't budge. Oh well, wait for the preorder shipment.
Sent from my Nexus 10 using XDA Premium HD app
Cancel my best buy pre order Earlier this week and ordered through Tiger. I am Already playing with note since friday.
Sent from my GT-I9505G using xda app-developers app
toanau said:
Cancel my best buy pre order Earlier this week and ordered through Tiger. I am Already playing with note since friday.
Sent from my GT-I9505G using xda app-developers app
Click to expand...
Click to collapse
When you ordered was the product information page listing it as available for pre order or available for shipping?
Available for shipping. I believed it is pre ordered status now on Tiger
Sent from my GT-I9505G using xda app-developers app
toanau said:
Available for shipping. I believed it is pre ordered status now on Tiger
Sent from my GT-I9505G using xda app-developers app
Click to expand...
Click to collapse
Well hopefully I'll still be able to get it on before the end of the week (Thursday or Friday). I usually go home on Friday afternoons to visit my parents and I'd really like to be able to set up the device over the weekend so I can have it ready for school on Monday.
I preordered from Best Buy only because I didnt have any funds available on my other credit cards. That might be a plus since BB's protection plans have always done me good so I got that for my note too. My order says "in progress" and when I click on the actual note line item, it tells me status not available. When I made the purchase though it did tell me it wouldnt ship until the 10th.
But now it makes me wonder if I should just change the method of shipping to pick up at the store.
Riaora said:
I preordered from Best Buy only because I didnt have any funds available on my other credit cards. That might be a plus since BB's protection plans have always done me good so I got that for my note too. My order says "in progress" and when I click on the actual note line item, it tells me status not available. When I made the purchase though it did tell me it wouldnt ship until the 10th.
But now it makes me wonder if I should just change the method of shipping to pick up at the store.
Click to expand...
Click to collapse
Yea I placed an order with Tiger Direct, and I'll speak with them tomorrow or Monday. If they can't promise me a tablet by Thursday then I'll cancel my order with them and just call my local Best Buy and do an express check out. For some reason I don't have the option to place a pre-order for in-store pickup. Hopefully Tiger Direct will ship mine early, but I'm not expecting much. I'm prepared to just go to BB right when it opens to purchase on in the store. I've learned my lesson. I won't fool around with pre-orders anymore. Better off just picking up in store.
Idk how you guys pre ordered yours from best buy. But I went to store. Put 50 bucks down payment on device. So basically they hold one for me till whenever I walk in store and pay remainder once there in stock. Officially
Ordered from BB
I never had a problem pre ordering from BB, they just can't sell it until the release date. I got the Black 32gb. We will have it on the 10th, sometimes the email comes a day earlier also.
louvass said:
I never had a problem pre ordering from BB, they just can't sell it until the release date. I got the Black 32gb. We will have it on the 10th, sometimes the email comes a day earlier also.
Click to expand...
Click to collapse
I usually get all my devices in white (in this case white 32GB) but thinking I should have gotten the black. The back part getting dirty is starting to get to me since I'll be using it every single day for hours on end. Here's hoping they ship today. I'm using this tablet for college and it would be great to have the opportunity to have the weekend to get it ready for next week.
That's only if my anxiousness doesn't get to me and I don't cancel the preorder to pick up at the store. ^^;;
Best Buy preorder
Just got my confirmation email that my tablet will be available for pick up tomorrow. Yeaaaa
Me too! Available to pick up tomorrow at Best Buy.
Sweet!!!
Sent from my Crapple iPhone 5
Awesome :good:
I'm hoping to just go in and pick one up off the shelf. Didn't preorder.
I like the white but I think I'll buy it in black. I'm afraid the white stylus might show wear/dirt over time.
Cyber Monday deal from Google Store.
Going to have to give them.a call and see if they will give me the credit since I only received a week ago.
*Update*
I called Google and they won't just give me the credit. I have to return this Pixel and reorder. I guess it's no big deal for $100. Just seems silly on their part to now have a used phone.
Anyone else try and not have to return phone?
i'm waiting to get on chat with them. i just bought the phone yesterday so i'd hope they'd be willing to include me in the promo
I bought it Sunday, called Monday. I was told no. They can't refund or even adjust purchased phones after an hour from time of purchase. I now have a second pixel 2 coming and I'll be sending the first one back.
At least I know next time. Next Pixel release I'm not going to buy it until several months later. I could still return mine, however; I'm not going to b/c I'll be stuck with a lot of credit until next year.
I traded in my Pixel 1, so if I return the product the refund will probably not happen for a week in which they will refund the cash portion and re-apply my store credit from my trade in. If I were to re-buy it, I'd be out the immediate cost right now as the refund won't process for awhile so no prior store credit will be able to be used.
Next time I know. The trade in process was a disaster and you'd get more selling it independently. If I bought cash only then I'd do it, but the store credit complicates things.
Plus my Pixel 2 doesn't actually have problems so I feel like I won the lottery as it is LOL
unsungzero1027 said:
I bought it Sunday, called Monday. I was told no. They can't refund or even adjust purchased phones after an hour from time of purchase. I now have a second pixel 2 coming and I'll be sending the first one back.
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i chatted and they gave it to me no problem. bought it on the 16th november. just got off chat about 10 min ago giving me 100$ credit after 30 days of use. (project fi).. and sending me an email for the google home mini. logistically thats just dumb. lets send a new phone out. pay for shipping pay for return shipping and still giving out the credit. makes no sense.
mine shipped on Cyber Monday, made.me mad as fk*. Bet they won't give me the credit. Seems like bad business, never saw it even advertised
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I bought one Monday. Still no status update on the order though, and no shipping info.
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buschris said:
mine shipped on Cyber Monday, made.me mad as fk*. Bet they won't give me the credit. Seems like bad business, never saw it even advertised
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They pulled this stunt last year, said there were going to be no BF/CM deals and then had something. I decided to hold off on my purchase for just that reason to see what they would throw out for cyber monday.
JasonJoel said:
I bought one Monday. Still no status update on the order though, and no shipping info.
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Same here. Ordered Tues.
BaronInkjet said:
Same here. Ordered Tues.
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Glad I paid extra for expedited shipping (not). lol
And now the status is changed to your Shipment has been delayed... Jerks.
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Mine is showing shipped now, and has tracking #.
Yah, mine went from shipped Nov 28, delivery Nov 30-Dec 1 to Shipped Nov 30, Delivery Dec 4-5. Wtf Google.
I just got a tracking number too. Looks like it is shipping overnight, arriving tomorrow. So I guess that isn't too bad - even if it is 2 days later than they originally said.
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JasonJoel said:
I just got a tracking number too. Looks like it is shipping overnight, arriving tomorrow. So I guess that isn't too bad - even if it is 2 days later than they originally said.
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At least your getting overnight (granted you paid extra).
They should be doing it for free since they are now 4 days after my original delivery date.
Ordered it on cyber Monday night and checked status today that it was delayed. They didn't provide a new delivery date, just that they it was delayed and I would receive an email when it's shipped.
Does anyone know if it's because they are trying to process all the orders they received on cyber Monday or is it an issue with limited stock?
I would prefer the former explanation rather then limited stock, since it could be quite some time before it actually ships if that's the case.
I don't know for certain, but strongly suspect it is because of cyber Monday orders.
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Did they really get hit with more orders than they could handle? I just have such a hard time imaging that this phone is selling so hot they can't keep up with stock.
I don't think it is a stock issue, rather a fulfillment issue. And yes, I think they got enough orders Monday that it slowed down getting them all out the door.
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i have ordered the 11/28 an pixel 2 in the Us Store because of google discount (100$ and coupoun for google home mini).
i am Importing this device from US to france.
and today in europe 200€ discount on the public EU price
Seen on "dealabs"
Google can offer a bit more than 100$ credits... really !!