Phone swapping or eligibility questions... - X Style (Pure) Q&A, Help & Troubleshooting

Hey!
I ordered a Moto X Pure (2015) from someone on XDA, It's arriving tomorrow. I had a question about carriers but Verizon isn't answering my questions and its kinda frustrating.
My good friend needs a phone and wants an iPhone. I have the iPhone she wants and since mine is arriving tomorrow i was considering selling it to her so that she could have the phone she wants, i know all Verizon LTE phones come unlocked for any carrier but i think its after they are paid for in full...My question is, if i put the SIM card from the iPhone into the Moto X and i sell her the phone, will she still be able to use it on a different carrier since im not cancelling a plan, same plan, different phone?
I know this is more of a topic to ask Verizon but i have tried that and its saying my pin is incorrect even though i've checked it 4 goddamn times and its NOT incorrect. Then when i tried to contact a store, they are closed in my area...So i thought that id try here because i always seem to get pretty great and full answers.
To sum it up in a TL;DR for the reddit users: If i swap the SIM cards and sell my current phone to my friend, will she be able to use it on her own carrier, or will it not let her because it hasn't fully been paid off yet?
-Thanks!

First off, the use of foul language is not necessary.
Secondly, while I understand you are getting a Moto X Style/Pure, your question has nothing to do with the phone at all. You are asking about an iPhone you are purchasing via contract or installment plan through Verizon on a forum topic dedicated for the Style/Pure. Please go to the appropriate forums to ask this question. You are correct that Verizon would be the best source to answer your question.

Related

Buying a used phone

I am moving over to Straight Talk here in a month from Verizon, and will be using an AT&T SIM for service. I have been reading up on this "Blacklisting" that AT&T is doing with stolen/lost phones, and how some folks are being scammed from Craigslist/eBay.
My question, then, is if I were to meet someone at an AT&T store, have the IMEI checked, and it comes back clean, and make the transaction, with the seller still there, will AT&T be able to put a note on their account that the phone was sold, so the seller cannot go back a week later and claim the phone was lost or stolen (fraud)? By doing that, wouldn't the folks at AT&T who Blacklist, see that on their account, and you, as the buyer, would be in the free and clear?
Anyhow, I am just looking for thoughts and suggestions about this, and anything else someone might provide. Thanks!
You can get it checked but it always can be reported stolen later on. It's just like ESNs on Verizon/Sprint. But as long as you verify it you should be fine.
MrObvious said:
You can get it checked but it always can be reported stolen later on. It's just like ESNs on Verizon/Sprint. But as long as you verify it you should be fine.
Click to expand...
Click to collapse
I guess what I am asking, is while I am at the AT&T store, can I have the associate put a note on the seller's account that states the phone is being sold to me, while the seller is there in the store, and consents to this being put on his account? I would think that it would be impossible then to blacklist the phone, as its there.
I guess I am looking for the best way to protect myself from scam, without having to buy a retail phone at full price. Although, honestly my gut feeling is, is that most folks will not scam you... but, I could just see me being one of those unlucky few with a $300 paperweight!
You'd have to ask AT&T unless someone has that experience. Sorry.
We decided that we are going with new Nexus 4 (16gb) phones instead. This way, we can also use a T-Mobile SIM card if we decide AT&T service with Straight Talk isn't doing it for us. Better to have piece of mind!
why not a Xperia X8? haha

For those wondering if the N6 will work on Verizon....

I just spoke with an awesome and knowledgeable rep from Google over the phone. He told me without a doubt that the N6 OUT OF THE BOX will work on Verizon. There will NOT be a special model made for Verizon and that there is TWO Models, A US & International Model THAT'S IT. He said anyone who buys from the Play Store can simply pop in their SIM and the phone will do the rest. He also stated if you need more confirmation, Just visit http://www.google.com/nexus/6/ and scroll the the bottom right and there you will see Verizon Wireless.
Some of us already knew this including myself, But i realize some of you are nervous about spending all your money just for the phone not to work. You are good to go!
J.Guido85 said:
I just spoke with an awesome and knowledgeable rep from Google over the phone. He told me without a doubt that the N6 OUT OF THE BOX will work on Verizon. There will NOT be a special model made for Verizon and that there is TWO Models, A US & International Model THAT'S IT. He said anyone who buys from the Play Store can simply pop in their SIM and the phone will do the rest. He also stated if you need more confirmation, Just visit http://www.google.com/nexus/6/ and scroll the the bottom right and there you will see Verizon Wireless.
Some of us already knew this including myself, But i realize some of you are nervous about spending all your money just for the phone not to work. You are good to go!
Click to expand...
Click to collapse
Im one of the many americans who live nearly paycheck to paycheck and cant afford to pay 649 for a phone off contract, sure id love to just not feasible in my current situation. 199 on contract is perfect for me because i can sell my galaxy s4 for around that and not have to pay any "out of pocket" i know in the end im paying more but this is just easier for me, than dropping 649 all at once. With that being said im gonna start saving for it and if verzion decides to delay that long i will purchase from google.
seems like tmobile is the only carrier i can see offering this on the home screen of their site.
http://www.droid-life.com/2014/10/31/nexus-6-working-on-verizon-out-of-the-box/
or there is this...
This does not answer the question that MOST people need answered....... We don't care if the play store version will work on Verizon......most people aren't buying the play store version outright.... We need to know if the Verizon version will be locked down..... Just because it's the same hardware doesn't mean that Verizon doesn't get Motorola to flash their own version of firmware that locks out the ability to unlock the bootloader!
anthonyg45157 said:
Im one of the many americans who live nearly paycheck to paycheck and cant afford to pay 649 for a phone off contract, sure id love to just not feasible in my current situation. 199 on contract is perfect for me because i can sell my galaxy s4 for around that and not have to pay any "out of pocket" i know in the end im paying more but this is just easier for me, than dropping 649 all at once. With that being said im gonna start saving for it and if verzion decides to delay that long i will purchase from google.
Click to expand...
Click to collapse
You're actually saving money by buying a phone on contract if you are going to use it on Verizon. The only way you save money is paying full retail and then going with a cheaper pre-paid carrier.
Ive pestered verizon online and over the phone and can't get a straight answer if they will ever carry it. Im hoping we hear something offical. From a business standpoint I can see why they would delay it. But thats TERRIBLE for customers but verizon always gets the last word as seen in all previous situations. Im fine to wait until end of Novemeber but any longer I may switch carriers. Might even be some black Friday deals
I think the nexus 6 sold by verizon most likely is a locked phone, which is why verizon store is selling the phone later than other carrier for they need to patched the phone.
polke45 said:
I think the nexus 6 sold by verizon most likely is a locked phone, which is why verizon store is selling the phone later than other carrier for they need to patched the phone.
Click to expand...
Click to collapse
I doubt it. Verizon's other high end phones have been GSM unlocked for the most part.
Verizon actually would take the least issue with selling a GSM unlocked device.
All of their LTE devices are sold GSM unlocked.
Because of the compatibility, this appears to be the first device they'll ever truly allow in a "bring your own device" fashion without pre-approving the IMEI in their database. It's good to see, and it makes sense with the push to sign customers up on Edge and the lack of contracts now.
Take it for what it's worth and with a hefty dose of salt, but someone claims to have spoken with their friend who's a network engineer and it sounds dodgy:
http://www.reddit.com/r/nexus6/comments/2lhrm2/detailed_information_on_status_of_the_nexus_6_and/
Sounds like while it may work right out of the box with an existing nano sim, you may be screwed without an existing activated nano sim. Furthermore, it sounds like the delayed release on Verizon (check out the individual page now which only mentions T-Mobile, AT&T, Sprint and US Cellular) may be because Verizon is trying to change the terms of the agreement and try to get software specific to them and they may pull a Nexus One and drop it entirely.
I'm a bit concerned that even if I can get it to work from the day my GPS version arrives, they can at any time decide to block it and I'll have a phone I can't use on Verizon. If they pull that ****, I'll probably just leave for AT&T anyway, but the risk is still there.
Until Verizon officially announces something or is selling the device, those of us with a play store or motorola.com phone we've purchased are taking a risk it may not work or may work for a while and then stop working. And if Verizon decides not to "play ball" then what happens with radio updates? If there are radio bugs, we're screwed because they'd have to go through Verizon for that wouldn't they?
It would make sense if they didn't allow any unlockable bootloader phone on their network. But they are allowing Samsung to sell a dev edition Note 4.
Mayze23 said:
It would make sense if they didn't allow any unlockable bootloader phone on their network. But they are allowing Samsung to sell a dev edition Note 4.
Click to expand...
Click to collapse
Like anything Verizon does makes logical sense?
J.Guido85 said:
I just spoke with an awesome and knowledgeable rep from Google over the phone. He told me without a doubt that the N6 OUT OF THE BOX will work on Verizon. There will NOT be a special model made for Verizon and that there is TWO Models, A US & International Model THAT'S IT. He said anyone who buys from the Play Store can simply pop in their SIM and the phone will do the rest. He also stated if you need more confirmation, Just visit http://www.google.com/nexus/6/ and scroll the the bottom right and there you will see Verizon Wireless.
Some of us already knew this including myself, But i realize some of you are nervous about spending all your money just for the phone not to work. You are good to go!
Click to expand...
Click to collapse
Just spoke with a Moto Rep and he assured me I'll have no problem activating on VZW. Seems like good news... now... white or blue.
Coop9 said:
Just spoke with a Moto Rep and he assured me I'll have no problem activating on VZW. Seems like good news... now... white or blue.
Click to expand...
Click to collapse
Regarding the earlier point about whether Verizon will even carry the Nexus 6, I spent some time today at a local Verizon store looking at what my choices might be (like the Droid Turbo) if the Nexus 6 doesn't appear and asked specifically to the availability/timing of the Nexus 6 at Verizon. The manager wasn't aware of any date but did indicate they might not even carry it if the phone couldn't pass the Verizon testing and approval process. Not a answer that gives a great deal of hope but at least I didn't get the entire denial of any knowledge of status.
Sent from my Surface Pro 3 using Tapatalk
If vzw pulls a nexus one to htc incredible or black list imes why don't people organize and protest the fcc. Vzw is a carrier. We should have any device on their network as long as it's not harmful and they must prove harm case by case.
Sent from my Nexus 5 using XDA Free mobile app
You would think someone would be in some deep **** if a bunch of us buy it for Verizon and then can't use it, especially when it says Verizon right on the Google play page and numerous of Google and Motorola employees confirming it works. I know were all tense about this but I really believe were all worrying to much. I know Verizons history as much as anyone so can't blame u but I say were gonna be alright.
INCREMENTAL said:
You would think someone would be in some deep **** if a bunch of us buy it for Verizon and then can't use it, especially when it says Verizon right on the Google play page and numerous of Google and Motorola employees confirming it works. I know were all tense about this but I really believe were all worrying to much. I know Verizons history as much as anyone so can't blame u but I say were gonna be alright.
Click to expand...
Click to collapse
There's nothing on Google Play store saying it works on Verizon BTW... Not sure where you saw that... Unfortunately VZW can carry or not carry any phone they want.
bossei said:
There's nothing on Google Play store saying it works on Verizon BTW... Not sure where you saw that... Unfortunately VZW can carry or not carry any phone they want.
Click to expand...
Click to collapse
It is on the specs page as well as the device page (their logo) and was also mentioned on their blog or whatever. If it's all just to say it's /could/ work, then Google should honor returns well past the 14-day period because it sure as hell is misleading as hell.
jkc120 said:
It is on the specs page as well as the device page (their logo) and was also mentioned on their blog or whatever. If it's all just to say it's /could/ work, then Google should honor returns well past the 14-day period because it sure as hell is misleading as hell.
Click to expand...
Click to collapse
Interesting; I don't see any of that here.

Moto E verizon - xt1528 postpaid success

its been a while since i have been able to contribute as an android user, but I lost my iPhone 5c that I had been on (including 2 warranty replacements) for 18 months. I had just gotten a warranty replacement and did not have "Find my iPhone turned on". I had to think fast because I wanted a phone today and was budget conscious. Temporarily, I switched back to an old 3G phone -- a non-smartphone. Verizon had always been hesitant to activate pre-paid phones on post paid accounts. Some people found work arounds for the late 2013 Moto G which was intended for Big V's prepaid customer base.
With the Moto E (2nd gen) available on prepaid for Verizon (XT1528) and it being an LTE phone comments on many Android related sites mentioned that it honored Verizons LTE SIM unlocked policy. That is true, but they could have still blocked the IMEI from activation on a post paid.
I got this phone for $70 at Best Buy today and was determined to activate it. I decided to go the route of Verizon's online customer service. Without any hesitation the rep activated it for me and also allowed me used the Micro SIM that came with the device. The Moto E 2nd gen is a diamond in the rough, even for post paid use.
If you have an existing Verizon phone with a Micro SIM -- you should be able to just pop in without a hassle. Since, I was going from a 3G feature phone and since my lost iphone 5c had a nano-sim I had to "call it in". No troubles at all.
This is great news. I bought one last night hoping they will let me activate it too.
The website is asking me to call them, so I will have to. I am moving from another 4G LTE phone, but want a phone to tether my unlimited data with.
TheXev said:
This is great news. I bought one last night hoping they will let me activate it too.
The website is asking me to call them, so I will have to. I am moving from another 4G LTE phone, but want a phone to tether my unlimited data with.
Click to expand...
Click to collapse
Yes you are right. If you try the online self-activation tool, it does tell you to call them. The IMEI is clearly flagged in their system.
I just used the 'Contact US' feature at the top of the page and started a live chat with a rep under the account services category. I received no pushback at all. We have three lines with them. We pay a lot more with them then we would even with ATT. I was even willing to take my line and walk if they gave me a hard time on this. Surprisingly -- nothing. I even prefaced my request with --- "I know you guys don't like to do this". Even that didn't prompt a response.
One thing I should point out...2 things actually. And I know that people looking for a budget phone or temp phone. aren't going to care.
- The phone comes with a crippled version of Moto Assist (now known as just "Moto") which gives a wide array of do not disturb features. My wife has the late 2013 Droid Ultra and she has way more options than me. Apparently the new Moto X and Droid Turbo have the full features of this app.
-This phone doesn't support the LTE advanced calling. Again, this shouldn't be a big deal. Verizon didn't have it for the longest time, call and data at the same time.
I just bought a micro-sim to nano-sim converter so I can simply swap sim-cards between each phone.
Does Verizon still require you to activate the imei if the same sim is used?
*edit* Great, I can't unlock the bootloader. Moto's website says the device doesn't qualify.
TheXev said:
I just bought a micro-sim to nano-sim converter so I can simply swap sim-cards between each phone.
Does Verizon still require you to activate the imei if the same sim is used?
*edit* Great, I can't unlock the bootloader. Moto's website says the device doesn't qualify.
Click to expand...
Click to collapse
i think you should be all set using the same SIM. be sure to post and let us know how it goes. This phone is no Droid Turbo or GS6 but basically -- it gets the job done. I have used it for about 24 hours now. I find the battery no worse than the iPhone 5c. it may be a bit better.
TheXev said:
*edit* Great, I can't unlock the bootloader. Moto's website says the device doesn't qualify.
Click to expand...
Click to collapse
Carriers tend to opt-out of Moto's bootloader unlocking program. The AT&T, Cricket, Verizon, etc bootloaders cannot be unlocked yet.
TheXev said:
I just bought a micro-sim to nano-sim converter so I can simply swap sim-cards between each phone.
Does Verizon still require you to activate the imei if the same sim is used?
*edit* Great, I can't unlock the bootloader. Moto's website says the device doesn't qualify.
Click to expand...
Click to collapse
I highly recommend the LG Transpyre over the E for Verizon. I got the Transpyre for $50, and it's got root and TWRP and CM12 on the way.
TheXev said:
This is great news. I bought one last night hoping they will let me activate it too.
The website is asking me to call them, so I will have to. I am moving from another 4G LTE phone, but want a phone to tether my unlimited data with.
Click to expand...
Click to collapse
Wait!
Xev something you should know that I have not found a workaround for yet. I have a grandfathered unlimited data plan and use hotspot tethering. All android phones on Verizon with 4.4.4 or later have a block on hotspot tethering. The phone checks your subscription (software check) to Verizon's hotspot tethering add on service then will not enable hotspot tethering.
Google definitive guide to unlimited Verizon hotspot tethering on XDA for what things need to be in place on the Moto E 2015 LTE to tether.
bonfiretits said:
Wait!
Xev something you should know that I have not found a workaround for yet. I have a grandfathered unlimited data plan and use hotspot tethering. All android phones on Verizon with 4.4.4 or later have a block on hotspot tethering. The phone checks your subscription (software check) to Verizon's hotspot tethering add on service then will not enable hotspot tethering.
Google definitive guide to unlimited Verizon hotspot tethering on XDA for what things need to be in place on the Moto E 2015 LTE to tether.
Click to expand...
Click to collapse
my response would be be --- of course! Would you expect any different?
the verizon version of this phone has not been rooted yet. So if you had unlimited data and some root-only app to tether -- its not going to work. If tethering is so important ...switch to a metered plan or get a new phone..
This phone is not an iPhone 6 or a GS6 or a Droid Turbo. My whole point in starting this thread was
1) the phone can be activate on postpaid plans
2) its a very decent phone -- as a phone for someone with simple needs or who needs a "burner" (meaning a phone for short term use --- not the other meaning of burner lol)
I agree with everything you said about the phone. And certainly appreciate you starting the thread since I was looking for this info a short while ago.
Did you buy the phone unactivated online or in-store activated? That is before you inserted your postpaid SIM.
bonfiretits said:
I agree with everything you said about the phone. And certainly appreciate you starting the thread since I was looking for this info a short while ago.
Did you buy the phone unactivated online or in-store activated? That is before you inserted your postpaid SIM.
Click to expand...
Click to collapse
from what I have been told, the Verizon prepaid phones are sold unactivated on Amazon but activated if you buy it through Best Buy.
I bought mine at Best Buy. I got the same error message that some of you got when you tried to type the phones identification number into Verizon's website. At that point I struck up a live conversation with a Verizon representative using their online chat. I've always found the online chat to be very competent and usually better than phone support. However the online chat support gets swamped and it isn't always available all day long
Sprint/Boost Moto e 2015 LTE
Both model works with GSM internationally.
working fine in india GSM carriers 2G and 3G only.
Walmart Moto E 2015
I bought a xt1528 at walmart the other night for $64. I recently soft-bricked my s4 and have not been able to get it back yet. Its been about 5 days, and I cannot go without a phone - so it works for me as a temporary phone. I just popped my SIM out of my S4 and threw it in the Moto E and fired it up. No problems. Not bad for a $65 phone actually, I would recommend it for anyone in a similar situation. Now off to figure out my S4 issue. :crying:
My xt1528 should be here today. I'm replacing a nerfed LG MS659, and the E is an upgrade in every category for half of what I paid for the LG. Lets hope the bootloader can be unlocked soon!
Prepaid Moto E 2nd gen 1528 postpaid
I bought one the other day and this was the conversation I had with Verizon:
Jennifer: Are you having issues with the phone?
Brainfarth: Kind of.. I bought a new Moto E 2nd gen from ebay and it
turned out to be a prepaid model, but I would like to use it as her
primary phone.
Jennifer: The only way to add a pre-paid phone would be if it's been
used for 6 months on the pre-paid network.
Brainfarth: Since it's new, that would not work. Is it possible to
root it to get around this issue?
Jennifer: Either way it would still be the 6 month rule in order to
add it to a post paid account.
Jennifer: I'm sorry about that
Brainfarth: Okay. Want to buy a new prepaid phone?
Jennifer: You can check online to see what it's worth if you trade it in
Brainfarth: Well, that's all I needed to know. Thanks for the assistance.
So i'm back to square one. Is there a workaround? Or do I keep trying to get them to transfer it over?
Having now activated the Moto E on my account twice in the past 3 weeks with VZW assistance, I want to say that I think you approached the conversation wrong. I am not sure if the dialogue you typed out was an online transcript or your recollection of a phone conversation. Both times, I did it using verizon's online chat support.
Tips:
1. You should not say up front "this was a prepaid phone, that I got from _______ " Don't even get into that. Tell VZW that you want to activate another phone on your account and that you have the IMEI and SIM number read to give them. In my case I told them I needed to temporarily use a different phone while I contemplated a long term replacement. This extra info was true in my case but probably not needed.
2. The rep takes the IMEI, it goes through, and then they ask for the SIM number. The sim that comes with the Moto E 1528 (2015 edition Verizon package) looks like any other Verizon LTE Micro SIM.
3. In the past with Verizon 3G prepaid phones --- people used to say that the Amazon models came unactivated and could be activated on prepaid plans while the Best Buy were pre activated in store and could not be activated on verizon post pay plans. This wisdom does not apply here. I bought my phone at Best Buy.
4. You mentioned that you purchased "on ebay". The only problem I could see you having is if you bought a used phone but I don't think you did right?
5. If you acquired this Moto E for verizon, unopened and never activated, you can activated. From what I understand you never even got to the point of giving them the IMEI and SIM number.
6. Don't mention the phone. Don't mention pre pay. Once you get a rep (online preferable) that will allow you give them the IMEI and SIM --- get back to us on here. I think you will have your phone working at that point.
Brainfarth said:
I bought one the other day and this was the conversation I had with Verizon:
Jennifer: Are you having issues with the phone?
Brainfarth: Kind of.. I bought a new Moto E 2nd gen from ebay and it
turned out to be a prepaid model, but I would like to use it as her
primary phone.
Jennifer: The only way to add a pre-paid phone would be if it's been
used for 6 months on the pre-paid network.
Brainfarth: Since it's new, that would not work. Is it possible to
root it to get around this issue?
Jennifer: Either way it would still be the 6 month rule in order to
add it to a post paid account.
Jennifer: I'm sorry about that
Brainfarth: Okay. Want to buy a new prepaid phone?
Jennifer: You can check online to see what it's worth if you trade it in
Brainfarth: Well, that's all I needed to know. Thanks for the assistance.
So i'm back to square one. Is there a workaround? Or do I keep trying to get them to transfer it over?
Click to expand...
Click to collapse
It was an unopened Ebay purchase. I contacted them online last time.. So I contacted them again (fingers crossed that they didnt read the last conversation with them) and stated I wanted to swap a phone on the account. Verification, then what's the IMEI and SIM numbers. Went off without a hitch.
Way to go man. Now we have proven that it works. One thing I have noticed is that this phone lags quite a bit, especially with encryption turned on. Google actually allowed the 2015 Moto E to bypass their own policy stating that all 5.0 devices would have encryption turned on by default. The policy has been temporarily lifted. I try out a lot of devices and also consume a wide swath of "tech media". Even from the very pro-Android crowd, 5.0, 5.01, 5.02 have been a nightmare for large numbers of people on numerous devices. I totally understand why Verizon and Motorola are going with a 5.1 only or 5.1.1 on the Droid Turbo. They have it to get it right. My brother has a 2013 Moto X and he is so happy that he never got 5.0.x. He will be upgraded directly to 5.1.x as well.
Thanks.. I haven't had a chance to play with the moto e yet, so I dont know how fast/slow it is (gave it to my mom as soon as it was up and running). I have the M8 that was rooted till 5.0.1 came out. Haven't noticed too many things wrong with it since, other than I cant currently root my phone.
so Today it looks like they blocked it. I tried first with the online chat and then I just got off the phone with tech support and neither could activate the phone. I followed the suggestions here and never mentioned prepaid, they asked for IMEI and SIM and then got blocked. No amount of trying by either tech would solve it, so it looks like that was a short-lived workaround. Thank you Verizon.
My biggest beef is that I'd happily buy the phone on postpaid for more money if they'd only offer it. I like the phone and the specs beat out the other low-end phones V offers currently.
...sigh...
What's really annoying is that their policy clearly states that 4G prepaid phones are not locked, nor is there any 6 month requirement for them:
http://www.verizonwireless.com/aboutus/commitment/safety-security/device-unlocking-policy.html
...double-sigh...

[Q] Verizon grandfathered unlimited data plan.. S4 to Moto X Pure switch questions?

Hey everybody, I have a few questions regarding the new Moto X pure., this seems like an awesome site and I'm excited to be part of the community. I have been reading through the forums and doing some research, I'm just looking for some clarification.
Some background info: grandfathered in with an unlimited data plan from Verizon. Been using an S4 for the past couple years (full retail), it is not rooted, FoxFi for tethering. Main uses for phone are pictures, phone stuff (calls/texts), games, and tethering.
The moto x pure seems like a perfect fit. Sounds like foxfi doesn't work with motorola. I know that speculating on being able to root is a tough subject but things sound promising.
Questions:
How does one transfer current phone data and plan to the newly purchased moto x pure? Should moto x pure be rooted first?
What is a good tethering app?
How does one keep phone "simple", driving factor for rooting is to gain ability to tether?
If phone has ability for external storage, why would people want >16GB?
Lastly, how sweet is that bamboo back gonna look?!?! Wonder if you could woodburn some designs in there?
Thanks again, appreciate any response.
I'm in the same boat as you, (upgrading from Verizon Galaxy S4) but unfortunately I lost my unlimited data plan already because of someone else on the account.
Anyway, you can keep the unlimited data plan very easily. The only thing you need to do to get Verizon service on your new Moto X Pure is get a working Verizon nano sim card, and you can do this two ways.
1. This option is great because you don't have to deal with Verizon at all. You take your micro sim card from your S4, cut it along the edges, and transform it into nano sim card. I know this sounds risky, but there are countless tutorials on how to do this, and there are even cutters you can buy on Amazon for about $4 that will cut it perfectly. Further, the only information on the sim card that needs to be read by the phone is in the very center, so there is room for some error.
2. You can call Verizon customer service or go to a store and ask for a new nano sim. Just don't talk to them about changing plans and you will be able to get a free nano sim and keep your data plan.
I have some high confidence that someone is going to root this Moto X fairly easily. We already have an unlocked bootloader, and that has made some methods possible that we could probably achieve root with. But you do not need to root it first. I'm going to play around with stock android and see how long I can live without root. (I'll probably give up in the first month XD)
As for tethering options, I remember reading somewhere on this forum that Motorola was going to add a native option. Whether the app is free to use or not has yet to be determined, but if all else fails, I use Barnacle Wifi Tethering and it is very consistent.
Your Moto X will be "simple" out of the box. That is one of the selling points. It's not gonna have touchwiz or any other unwanted skins, but it'll be pure android (hence the "Moto X Pure"). Further, the Moto X is being sold directly to consumers so the carriers can't get their mitts on it and load it up with bloatware. So as long as you don't download too many apps, your phone will be simple and fast.
Internal storage: You're right, 16GB and a microsd card slot will be sufficient for many users. I was considering this option as well. However, I have a 64GB microsd, which I keep over 45GB of music on and I don't want anything else on the card. So I bought a 32GB phone, which I'll keep apps, photos, and videos on, while the card will hold all of my music. It's all about personal preference.
BTW, android Marshmallow (the new android release coming this Fall) will allow the microsd card to be considered apart of the phone storage. So you can put anything on it that you would on your phone's storage. Buying a 16GB phone and a 64GB/ 128GB microsd card can definitely save people money!
I don't know anything about the bamboo or other wood designs, I got black leather with champagne accents. So excited, haha.
Spike 96, I want to thank for this info! I'm new to this forum and have the same exact issue... I've been with Verizon with unlimited data plan for a long time. Got this new Moto XPU from BB store. Now is there a sequence to set this unit? Or simply cut the Micro SIM to Nano SIM, put in the Moto X, turn it on and set?
Your response would be greatly appreciated!
Use a cutting tool. They have one in most of the T-Mobile stores in the area, not sure about Verizon stores, but they should. Go in ask if they have a sim cutter and if you can use it.
Gredzky99 said:
Spike 96, I want to thank for this info! I'm new to this forum and have the same exact issue... I've been with Verizon with unlimited data plan for a long time. Got this new Moto XPU from BB store. Now is there a sequence to set this unit? Or simply cut the Micro SIM to Nano SIM, put in the Moto X, turn it on and set?
Your response would be greatly appreciated!
Click to expand...
Click to collapse
j37hr0 said:
Use a cutting tool. They have one in most of the T-Mobile stores in the area, not sure about Verizon stores, but they should. Go in ask if they have a sim cutter and if you can use it.
Click to expand...
Click to collapse
I highly advise against cutting down a SIM, especially since we have a SIM tray and not a slot, too many jams and breakage issues.
Go to the local T-Mobile or Verizon store, whichever is applicable, and have them transfer your number to a real nano SIM.
There are plenty of referenced out there as to why you should never do this a quick Google search will find, including it could compromise your warranty... Apple was kind of famous for this, and there is no reason that Moto couldn't consider this "abuse" as well (although I have no point of reference for that statement). Also note that very old full size SIMs can have stuff in them beyond the edges of the 4FF SIM size.
j37hr0 said:
Use a cutting tool. They have one in most of the T-Mobile stores in the area, not sure about Verizon stores, but they should. Go in ask if they have a sim cutter and if you can use it.
Click to expand...
Click to collapse
I want to thank you for an advice. I ordered one from amazon and work on that. Verizon blocked users like me from getting a new Nano SIM, I would be very surprise if they let me use the tool to cut it... Problem is with new unit and new Nano is that Verizon will not activate it on old grandfathered unlimited plan. Based on conversation with Verizon rep, that plan is coded different and new Moto XPE thru new Nano would coded differently. To me it's clean talk, Verizon doesn't want to have new, better and faster phones on old unlimited plan because I would burning their data...
I will try cutting the SIM. Thanks again!
Gredzky99 said:
I want to thank you for an advice. I ordered one from amazon and work on that. Verizon blocked users like me from getting a new Nano SIM, I would be very surprise if they let me use the tool to cut it... Problem is with new unit and new Nano is that Verizon will not activate it on old grandfathered unlimited plan. Based on conversation with Verizon rep, that plan is coded different and new Moto XPE thru new Nano would coded differently. To me it's clean talk, Verizon doesn't want to have new, better and faster phones on old unlimited plan because I would burning their data...
I will try cutting the SIM. Thanks again!
Click to expand...
Click to collapse
You should do some Googling... Lots of people have gotten nano Sims on unlimited data plans, but your call. Good luck and enjoy your new phone
I have grandfather unlimited data and I cut my sim myself with a tool I bought on amazon. I popped the newly cut nano sim into my moto x pure and it was good to go. Verizon signal pops right on when you turn your phone on and it does not mess up your plan. I have been using this cut sim since the phones came out.

Sprint support for Moto G5 Plus

I purchased an unlocked Moto G5 Plus (XT1687). It was supposed to support sprint. I took it to a sprint store and they told me the phone was not supported. They wouldn't pop in a sim card to verify (just typed the IMEI into their system and reported the results).
Anyone have any advice?
artician said:
I purchased an unlocked Moto G5 Plus (XT1687). It was supposed to support sprint. I took it to a sprint store and they told me the phone was not supported. They wouldn't pop in a sim card to verify (just typed the IMEI into their system and reported the results).
Anyone have any advice?
Click to expand...
Click to collapse
I have same problem ,then I went to Best buy get new sim let them act all done
They should support it. They just need to get right SIM. Try the product numbers below.
The proper Sprint SIM as of this date for a Moto G5 Plus is SIMGLW446C. That part has a Sprint UPC of 019962040146.
I had no problems getting mine done, they just had to setup the computer to say it is a generic device, whatever that means. On Sprint.com it says I have a ZTE Optik, but all works great, so I don't really care.
Sprint Employees are mostly dumb to unlocked phones. They know what's on their shelves. It works, I've activated one online and one in store
Thank you all for the replies. I'm trying again today. I hope this goes okay if I have an existing number/account that I'm trying to activate this phone for; I'm pretty ignorant of how SIM's work.
artician said:
Thank you all for the replies. I'm trying again today. I hope this goes okay if I have an existing number/account that I'm trying to activate this phone for; I'm pretty ignorant of how SIM's work.
Click to expand...
Click to collapse
Just tell them that you want a nano SIM. They might not be familiar with the phone which is why they say it won't work. You can also tell them that it's the same SIM used in the Nexus 6P, which they probably have activated.
You can also refer them to this link.
https://www.sprint.com/en/landings/bring-your-own-phone.html
If you click on the first question in the FAQ (How do I know my device is eligble?), it lists the BYOD phones, which included the phone. Good luck.
I went to a third Sprint store today, where the employees hemmed and hawed for about 30 minute before finally telling me they just didn't have any of that kind of sim card in stock. They tried to sell me another phone twice. I got the impression (again), that something else was going on.
I went to Best Buy, where they had the sim in stock, but were prevented from accessing my account by the system. I imagine this is because I have a SERO account, so things are starting to fall into place now.
I may try to buy the sim and have them connect it through Sprint support, but this entire adventure has encompassed more than 200 hours of my time, multiple phones, and over $300 to date. Some of that is my fault because I didn't properly research the phones that they would support, and I would be able to root. I didn't pick up the sim today due to fear of investing even more money in this.
esoh said:
They should support it. They just need to get right SIM. Try the product numbers below.
The proper Sprint SIM as of this date for a Moto G5 Plus is SIMGLW446C. That part has a Sprint UPC of 019962040146.
Click to expand...
Click to collapse
This was immensely helpful in particular. Thank you!
I'm all hooked up. I ultimately purchased the SIM and had their online support connect the device. Easy-peasy. Thanks to everyone for sharing their experiences. I wouldn't have had the nerve to follow through unless people had shared their success with the same device/carrier.
Just tried getting my second Moto G5 Plus on sprint (the first was a 2gb/32gb version easy peasy with right card online by myself). This one for my wife, 4gb/64 not so easy. It doesn't go in their system and out of 7 sprint employees they were all clueless . There is a bunch of posts on the actual sprint support website about how some phones (even if the models are on their accepted byod list) need to be added to the system and it takes 2-3 days. As i mentioned this they looked at me like i was crazy telling me that it should be added to their system instantaneously when they try. Told him to try google search so he can be better at his job and walked out. He did give me the store manager's card, who was not in but......... ill just try with the sprint help support page people before i contact amazon / motorola. Havent had too many issues with amazon and we order alot. Cant believe though that out of 7 people, in a SPRINT store (not one of those that sells sprint services and others) .. and a big one too...... nobody has any ideea that to add a phone (specific phone) to the sprint system (system that lets them activate/ deactivate phone) takes 2-3 days and requires more than just the IMEI number and a "ticket" needs to be created........
https://community.sprint.com/t5/Acc...LUTION-Bring-Your-Own-Device-FAQs/ta-p/962647
more info about esn/ ticket etc..
Does anyone know how I can install the camera on my Moto G5 Plus XT1687? Since I install Pixel Experience 10 Plus Edition and it does not come with the camera application. Help

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