Buying a used phone - Networking

I am moving over to Straight Talk here in a month from Verizon, and will be using an AT&T SIM for service. I have been reading up on this "Blacklisting" that AT&T is doing with stolen/lost phones, and how some folks are being scammed from Craigslist/eBay.
My question, then, is if I were to meet someone at an AT&T store, have the IMEI checked, and it comes back clean, and make the transaction, with the seller still there, will AT&T be able to put a note on their account that the phone was sold, so the seller cannot go back a week later and claim the phone was lost or stolen (fraud)? By doing that, wouldn't the folks at AT&T who Blacklist, see that on their account, and you, as the buyer, would be in the free and clear?
Anyhow, I am just looking for thoughts and suggestions about this, and anything else someone might provide. Thanks!

You can get it checked but it always can be reported stolen later on. It's just like ESNs on Verizon/Sprint. But as long as you verify it you should be fine.

MrObvious said:
You can get it checked but it always can be reported stolen later on. It's just like ESNs on Verizon/Sprint. But as long as you verify it you should be fine.
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I guess what I am asking, is while I am at the AT&T store, can I have the associate put a note on the seller's account that states the phone is being sold to me, while the seller is there in the store, and consents to this being put on his account? I would think that it would be impossible then to blacklist the phone, as its there.
I guess I am looking for the best way to protect myself from scam, without having to buy a retail phone at full price. Although, honestly my gut feeling is, is that most folks will not scam you... but, I could just see me being one of those unlucky few with a $300 paperweight!

You'd have to ask AT&T unless someone has that experience. Sorry.

We decided that we are going with new Nexus 4 (16gb) phones instead. This way, we can also use a T-Mobile SIM card if we decide AT&T service with Straight Talk isn't doing it for us. Better to have piece of mind!

why not a Xperia X8? haha

Related

AT&T now blacklisting stolen or inproperly scanned phones.

I didn't see a thread on this so I thought I'd warn anyone who doesn't know.
AT&T now blacklisting stolen phones.
AT&T is now blacklisting all reported stolen phones, or devices they say were "Improperly scanned" out of inventory and major retailers such as Best Buy or Wal-Mart. What this means is that sometime after inserting your SIM card into one of these phones, AT&T will lock your SIM card and you will either get a message stating the device is blocked from the network, or the phone will only call AT&T's security division. Even if you put it back in another phone.
This lock is supposed to occur within minutes according to AT&T, however we have seen it take up to weeks for the lock to occur. This also applies to any pre-paid service such as Straight Talk and Red Pocket who use AT&T phones. If you are on one of these plans, you must call your carrier, not AT&T and request the account be unlocked.
Sounds like a good plan right? The only problem with this is, at this time, unlike Verizon, Sprint, and other carriers, there is no way to call in and check the IMEI before you purchase a used or refurb phone. Thus, if you buy a phone from Craigslist, Ebay, or a local used phone store, its imposable to check the esn like you would a CDMA phone to determine if it has been reported lost or stolen.
The best you can do is put your SIM in the phone and try it out before you buy it and, more importantly, make sure there is a return policy at the store you buy it from. At this time there seems to be no sure fire way to determine if a phone you buy from an individual or online has been reported lost or stolen, and AT&T will not unblock any phone reported stolen except by the person who reported it.
The only exception is if you have purchased a phone from a major retailer. In that case AT&T security division reports that if you take the phone back with the receipt, they will unblock it.
Just reading this reminds me about insurance scams where someone would sell their old phone on some site and then call in the phone as stolen. To me: this is just another risk for buying used phones now. Then again: I recall reading a very recent article about a iphone theft ring in San Francisco. Maybe it's better off this way.
Puts ATT in hard spot. They can either let the thieves sell the units and then the end customer's are unknowingly screwed or let the units work. I suppose their rationale is that if the unit stops working they can report who sold them the phone?
I think they very well should blacklist phones reported as stolen. They've been doing it in Europe for years. My problem is, unlike every other major carrier, you cannot verify if a phone is stolen or not before you buy it. This doesn't punish the thieves so much as the person who unknowingly buys it.
killgorian said:
I think they very well should blacklist phones reported as stolen. They've been doing it in Europe for years. My problem is, unlike every other major carrier, you cannot verify if a phone is stolen or not before you buy it. This doesn't punish the thieves so much as the person who unknowingly buys it.
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If it's reported stolen that's one thing - but what about the phones that somebody hasn't paid their bill to on the major carriers - the money owed goes on that person's SS# anyways for life until they settle up - I see bad esn's being sold on ebay all the time. I don't feel bad flashing a phone to cricket with a bad esn since it's tied to somebody's social. If it's stolen by thieves of course - lock em down. I'm just sayin'
mook_ said:
the money owed goes on that person's SS# anyways for life...
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No. 7 years max.
killgorian said:
My problem is, unlike every other major carrier, you cannot verify if a phone is stolen or not before you buy it.
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Yes. This service should have been offered FIRST and then a couple of years later they should have introduced the banning practice. As it is I can see a lot of people making honest mistakes.
You can call into att and have them check the numbers on the phone ...I just did this a week ago with my one x after getting.burnt on one
Sent from my HTC One X using Tapatalk 2
Some online stores have a very efficient and reliable pre-purchase customer care.
I bought my AT&T phone from europe from negrielectronics.com and I clearly asked to know the IMEI of the device before placing the ordere since we have some specific IMEI issues here n Europe.
They could immediately email me the code.
So just ask if you want to purchase on the internet; maybe you'll be lucky.
We can actually deactivate stolen / lost phones,
I`m not sure about blacklisting, savedesk knows that,
After we make reports on lost/stolen phones we just send them to savedesk
It has always been a long before practise to ask the customer to rescan again to where you have bought the phone in cases of phones tagged as warehouse are not deactivated
this post is approved by the national potato safety regulation
hey guys - so i just got taken. bought a phone on CL and turns out it's blacklisted. do you know if there's anyway for ATT to check who this phone belonged to based on IMEI? my long shot is maybe contacting original owner (i know ATT doesn't give out information) but could THEY possibly contact original owner and tell him someone found his device?
i figure this is better than me tossing the device?? any thoughts?
piotrus22 said:
hey guys - so i just got taken. bought a phone on CL and turns out it's blacklisted. do you know if there's anyway for ATT to check who this phone belonged to based on IMEI? my long shot is maybe contacting original owner (i know ATT doesn't give out information) but could THEY possibly contact original owner and tell him someone found his device?
i figure this is better than me tossing the device?? any thoughts?
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If you have any of the seller's info you can report it to authorities.
The only info i have is a cell phone number. Which was a pay as you go number. So i dont think they can do anything if sim card has been tossed right?
What will they authorities do? Dont they have more important things? Ill they confiscate the phone? I just realized i could sell it for use in Europe potentially?
piotrus22 said:
The only info i have is a cell phone number. Which was a pay as you go number. So i dont think they can do anything if sim card has been tossed right?
What will they authorities do? Dont they have more important things? Ill they confiscate the phone? I just realized i could sell it for use in Europe potentially?
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it's IMEI programmed.
so no matter what SIM you'll use it will still be blacklisted,
as long as a stolen phone can receive a signal and passes through AT&T's database it will automatically send out a code to lock out the phone,
it is n "as-is" basis though,
depends entirely on the phone
deathnotice01 said:
it's IMEI programmed.
so no matter what SIM you'll use it will still be blacklisted,
as long as a stolen phone can receive a signal and passes through AT&T's database it will automatically send out a code to lock out the phone,
it is n "as-is" basis though,
depends entirely on the phone
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Click to collapse
Hi, my first post here.
I have a customer (I do computer repair, not cell phones) who unknowingly bought a "blacklisted" att phone an HTC one x from craigslist. Is there anything he can do? I told him I would look into it to try and help him out. But I know nothing of cell phones. The guy's like 60 trying to make a few bucks while in retirement buying and selling cell phones.
He used it for a day or so then it just stopped working. when his att sim was deactivated he went to att as he knows the folks who work in the local store. They cleared his sim card, but not the phone. They weren't interested in taking the phone from him either. They said it could be blacklisted for several reasons from non-payment, to stolen or some other reason, but they couldn't tell him the reason. Some advice or a point in the right direction would be greatly appreciated. Would unlocking the phone make any difference (to use on another carrier) or is he just basically screwed with this one?
Thanks,
Chris
SIM unlock it and have it on T-Mobile.
Lil Chris said:
Hi, my first post here.
I have a customer (I do computer repair, not cell phones) who unknowingly bought a "blacklisted" att phone an HTC one x from craigslist. Is there anything he can do? I told him I would look into it to try and help him out. But I know nothing of cell phones. The guy's like 60 trying to make a few bucks while in retirement buying and selling cell phones.
He used it for a day or so then it just stopped working. when his att sim was deactivated he went to att as he knows the folks who work in the local store. They cleared his sim card, but not the phone. They weren't interested in taking the phone from him either. They said it could be blacklisted for several reasons from non-payment, to stolen or some other reason, but they couldn't tell him the reason. Some advice or a point in the right direction would be greatly appreciated. Would unlocking the phone make any difference (to use on another carrier) or is he just basically screwed with this one?
Thanks,
Chris
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Click to collapse
AT&T is very strict with matters pertaining to blacklisted phones,
reactivation of a valid sim card is possible but not the phone,
i never had actual experience with AT&T phones since i'm not in the US and we only had experience navigating them during our training at AT&T tech support,
but you can try flashing the stock generic firmware from a AT&T HTC one X and using a T-mo sim instead of a AT&T sim to prevent execution and authentication of IMEI protocols which are nessesarry to deactivate the blacklisted phone,
Welcome to the bad ESN world
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cell128 said:
Welcome to the bad ESN world
Sent from my SCH-I535 using xda app-developers app
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And corporate controlled america
--------------------------------------------------------------
By staring at this post you have waived your right to privacy
Complaints will be trolled accordingly
Im a bit confused. Maybe someone could shed some light. Can a at&t iphone that is not in good standing with at&t be used on straight talk. If so must it be a ST Tmobile sim?
Im buying my mom an at&t iphone 4s off CL and want to make sure it can be activated. Thanks!!
themow said:
Im a bit confused. Maybe someone could shed some light. Can a at&t iphone that is not in good standing with at&t be used on straight talk. If so must it be a ST Tmobile sim?
Im buying my mom an at&t iphone 4s off CL and want to make sure it can be activated. Thanks!!
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As long as it is not reported lost or stolen it can. If it has been blacklisted, no it cannot.

[Q] Advice needed: About to buy a NEW S4A on CL

I didn't know where else to post this question...
I'm about to buy a NEW Galaxy S4 Active from a guy on Craigslist that's going to get one new from the ATT store today. The selling price to me? $400.
That's a great price, so I'm wondering...
Is there anything that I need to be aware of? Can I lose out on this deal? I'm assuming that he's going to get an upgrade and extend his contract, because that's the only way he can make money on this deal. But what if he cancels his contract or doesn't pay his bill, won't the phone get blacklisted and I'll end up with a brick in a few months?
No blacklisting on att phones. The only way you can lose out is if the guy has insurance on his phone, sell it to you, then calls att reports it stolen. Then the phone becomes a glorified paperweight.
Alot of people run this Craigslist scam, because the insurance deductible is cheap, and they make a large profit selling it, then reporting stolen and get a brand new device, meanwhile you get scammed.
To prevent that from happening you can meet the guy at an att store and let them know you are purchasing the phone from him, and they will transfer ownership to you and he can't file a stolen device.
Sent from my SAMSUNG-SGH-I337 using xda premium
I would be very careful when buying an expensive phone from Craigslist. Tell him you only want to meet at an at&t store so they can make a note on his account that he sold you the phone. Then I would have them activate the phone there and then for you. If it's legit then he'll have no issue doing what you suggest. $400 is a good price for an active. But sometimes if it seems too good to be true, well you get the point.
Great advice you guys! That's what I'll do is meet him at the store and make sure I'm notated and the ownership is transferred to me. I didn't realize ATT would do that for me!
That is two good pieces of advice. Benefit of Craigslist over EBay is one-on-one contact. I would add, and you probably already decided, is if he doesn't want to meet with some excuse--don't buy it--
I just bought an iPhone for a family member. I met the seller at the AT&T store and I went in and had AT&t run the IMEI. they said it was not reported stolen but that is all they could do. According to the sales person there is no way to transfer an IMEI and that an original purchaser could theoretically still report the phone stolen.
I am not sure if I believe the second part but it could be. I can't see att trying to track every IMEI as phones change hands.
alphadog00 said:
I just bought an iPhone for a family member. I met the seller at the AT&T store and I went in and had AT&t run the IMEI. they said it was not reported stolen but that is all they could do. According to the sales person there is no way to transfer an IMEI and that an original purchaser could theoretically still report the phone stolen.
I am not sure if I believe the second part but it could be. I can't see att trying to track every IMEI as phones change hands.
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Yeah that's wrong. Basically an imei cannot be on two accounts at the same time. So going in to a store with the seller they could remove it from their account and it would be put on yours. With ATT however, there is very little ways for them to "blacklist" a phone. Sure it may not be able to be placed on your account but a sim will still work just fine in it. Verizon is different due to the way their activations work.
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imitenotbecrazy said:
Yeah that's wrong. Basically an imei cannot be on two accounts at the same time. So going in to a store with the seller they could remove it from their account and it would be put on yours. With ATT however, there is very little ways for them to "blacklist" a phone. Sure it may not be able to be placed on your account but a sim will still work just fine in it. Verizon is different due to the way their activations work.
sent from just the tip
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I am not sure why you say they can't blacklist. They can and are now doing so. EU has done it for years. No one in the USA did it in the past but the carriers are doing it now, and they are working on a shared database. So once a phone is blacklisted it will be unusable on any carrier.
Today a blocked AT&T phone could still be used on t-mobile.
The phone sends its IMEI when it connects to the network and AT&T can easily block it if it is reported stolen. There are other threads about people buying notes and s4 that are blocked.
alphadog00 said:
I am not sure why you say they can't blacklist. They can and are now doing so. EU has done it for years. No one in the USA did it in the past but the carriers are doing it now, and they are working on a shared database. So once a phone is blacklisted it will be unusable on any carrier.
Today a blocked AT&T phone could still be used on t-mobile.
The phone sends its IMEI when it connects to the network and AT&T can easily block it if it is reported stolen. There are other threads about people buying notes and s4 that are blocked.
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Weird. I've never seen a phone not connect to the network like that. I haven't told ATT I've switched phones since my OG Note a year and a half ago. That phone has long since been gone. The only thing that seems to be reporting to ATT is the sim. What happens when you use an imei from outside their database? How does it access their network then?
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imitenotbecrazy said:
Weird. I've never seen a phone not connect to the network like that. I haven't told ATT I've switched phones since my OG Note a year and a half ago. That phone has long since been gone. The only thing that seems to be reporting to ATT is the sim. What happens when you use an imei from outside their database? How does it access their network then?
sent from just the tip
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I switch phones all the time and I don't "tell" AT&T - this works fine without issue, but they do see the IMEI - this is easy to verify. Log into your AT&T account and look at your devices - it shows the actual phone that is being used on that number. I am not sure how often they update this, but it shows the system automatically sees the IMEI.
They only keep a database of Blocked or blacklisted IMEI. It is impossible for them to keep a database of approved phones, it just wouldn't work and it would piss people off. It is easier to keep a short block list.
On my account, I have 2 other family lines for dumb phones and they have data blocks. But these lines are using other smart phones, and they listed by brand and model when i log into my account. The IMEI can be used to detect brand and model. I still don't know why the CSRs ask for IMEI when this info shows up automatically, but i never give it to them.
And like I said, when i bought the last phone, I walked in the store and the guy knew what i wanted and looked it up to see if it was reported stolen. When it was not, he said everything was good. A few years ago, they would not have cared either way.
alphadog00 said:
I switch phones all the time and I don't "tell" AT&T - this works fine without issue, but they do see the IMEI - this is easy to verify. Log into your AT&T account and look at your devices - it shows the actual phone that is being used on that number. I am not sure how often they update this, but it shows the system automatically sees the IMEI.
They only keep a database of Blocked or blacklisted IMEI. It is impossible for them to keep a database of approved phones, it just wouldn't work and it would piss people off. It is easier to keep a short block list.
On my account, I have 2 other family lines for dumb phones and they have data blocks. But these lines are using other smart phones, and they listed by brand and model when i log into my account. The IMEI can be used to detect brand and model. I still don't know why the CSRs ask for IMEI when this info shows up automatically, but i never give it to them.
And like I said, when i bought the last phone, I walked in the store and the guy knew what i wanted and looked it up to see if it was reported stolen. When it was not, he said everything was good. A few years ago, they would not have cared either way.
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See that's where I'm having this issue. I log into my ATT dealer site and it still shows me on the OG Note. When I log into my account it shows OG Note. My account doesn't update with what phone I'm using currently. Not sure if mine is an anomoly or not. AFAIK though ATT told us there was nothing that could be done when one of our ATT display phones was stolen. That's part of where my assumption that blacklisting was not a real thing with ATT.
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imitenotbecrazy said:
See that's where I'm having this issue. I log into my ATT dealer site and it still shows me on the OG Note. When I log into my account it shows OG Note. My account doesn't update with what phone I'm using currently. Not sure if mine is an anomoly or not. AFAIK though ATT told us there was nothing that could be done when one of our ATT display phones was stolen. That's part of where my assumption that blacklisting was not a real thing with ATT.
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I admit I never blocked a phone. But there is thread that has lots of details of a few users experience:
http://forum.xda-developers.com/showthread.php?t=2315935
According to AT&T only the original owner can report a phone stolen - so maybe only new activations get treated this way. The AT&T rep said i could not add the IMEI of the used phone to my account to prevent someone from reporting it stolen, so their system has lots of limits.
I wish I knew more, but AT&T is not the most forthcoming with how things work.
alphadog00 said:
Today a blocked AT&T phone could still be used on t-mobile.
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I read just the other day that Tmo and ATT are sharing their blacklists. And once a phone has been blacklisted on one carrier, the other will follow suit.

Can at&t verify if a phone has been reported lost or stolen?

Tomorrow im meeting up with a person to trade a iphone 5 for their Galaxy s4. We are meeting up at a at&t store and I wanted to ask you guys a question. Can a at&t rep at the store tell if the phone was reported lost or stolen? If it wasn't, is it possible for the person to report it stolen afterwards? What can I do to protect myself from this happening? Thanks in advance.
ahfu25 said:
Tomorrow im meeting up with a person to trade a iphone 5 for their Galaxy s4. We are meeting up at a at&t store and I wanted to ask you guys a question. Can a at&t rep at the store tell if the phone was reported lost or stolen? If it wasn't, is it possible for the person to report it stolen afterwards? What can I do to protect myself from this happening? Thanks in advance.
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This has been a hot topic lately. There are a few threads about this, blacklisting a phone.
They can verify it isn't stolen at that moment, yes. But, they will not transfer ownership or notate the account. The person that bought the phone can report it stolen the next day, week, or even later than that.
You can't really do anything to protect yourself from this. AT&T also shares that list with T-Mo so the phone is blocked from both networks. Only the original owner can lift the ban.
Unfortunately this has made buying and selling a phone second hand a lot harder.
Sent from my SAMSUNG-SGH-I337
quarlow said:
This has been a hot topic lately. There are a few threads about this, blacklisting a phone.
They can verify it isn't stolen at that moment, yes. But, they will not transfer ownership or notate the account. The person that bought the phone can report it stolen the next day, week, or even later than that.
You can't really do anything to protect yourself from this. AT&T also shares that list with T-Mo so the phone is blocked from both networks. Only the original owner can lift the ban.
Unfortunately this has made buying and selling a phone second hand a lot harder.
Sent from my SAMSUNG-SGH-I337
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Click to collapse
Thank you. Hopefully all goes well. Im going to do it only because he's giving me the receipt and offered to give his home address so I could meet him there. Wish me luck..lol
Verify (with drivers license) names on at&t accounts and that the s4 is actually on the account with a manager. Do this in addition to the written receipt
xBeerdroiDx said:
Verify (with drivers license) names on at&t accounts and that the s4 is actually on the account with a manager. Do this in addition to the written receipt
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good answer boss, we have seen to many of these. And he also needs to be careful.
TheAxman said:
good answer boss, we have seen to many of these. And he also needs to be careful.
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I wish Att would do something to help protect people from this new scam. I bought a s4 off swappa for a great price and I had the same concern. I took the chance since I pay for it with paypal and the guy had good feedback and he had other phones for sale. At least this way I have documentation that I bought it.
Sent from my SAMSUNG-SGH-I337 using xda premium
Do the transaction at an att store. It will be documented in there system eliminating the ability for them to falsely report it lost or stolen
BEAST......... that is all
Just got back from doing the trade. Seemed like an honest guy, he gave me the receipt and had no problem showing me his license and waiting out the process at the at&t store. Phone was never activated on his account, he paid full price for it. Even swap and all is well. I was still nervous so I took a pic of his license and even his license plate just in case but I dont see any problems going foward.
When I got my S4, the att rep noted the other persons account.
Sent from my SGH-M919 using xda-premium

[Q] Verizon Galaxy Note 3 - BAD ESN with T-Mobile

I purchased a Verizon Galaxy Note 3 from a guy off Craiglist and checked the ESN, it was clean then and I proceeded to use with T-Mobile. Everything was working fine, HSPA and such. But now, after waking up, the phone has not signal, so I went online to check to see if anything happened to the ESN, and noticed it now has changed from Good to Bad. I've tried to contact the guy but no response.
I tried to remove the sim and inserted it in a different phone and everything was fine.
Is there anyway I can still use the Verizon Galaxy Note 3 with T-Mobile even though the ESN is bad?
I've tried to change the APN settings (epc.tmobile.com) and even (fast.t-mobile.com) on the device but nothing is working for me. It keeps showing No Service - Selected Network (T-Mobile) not available.
The device model is SM-N900V, Android 4.3.
Please help !
Waw I did not think that happened . he called the phone lost stolen after he sold it . sorry this happened to you . did you call up Verizon to explain the situation ?, they are the ones that issued the lock on the ESN They might be able to help . please keep is posted
ttav9216 said:
I purchased a Verizon Galaxy Note 3 from a guy off Craiglist and checked the ESN, it was clean then and I proceeded to use with T-Mobile. Everything was working fine, HSPA and such. But now, after waking up, the phone has not signal, so I went online to check to see if anything happened to the ESN, and noticed it now has changed from Good to Bad. I've tried to contact the guy but no response.
I tried to remove the sim and inserted it in a different phone and everything was fine.
Is there anyway I can still use the Verizon Galaxy Note 3 with T-Mobile even though the ESN is bad?
I've tried to change the APN settings (epc.tmobile.com) and even (fast.t-mobile.com) on the device but nothing is working for me. It keeps showing No Service - Selected Network (T-Mobile) not available.
The device model is SM-N900V, Android 4.3.
Please help !
Click to expand...
Click to collapse
You may also want to try to set your network settings to global rather than to lte. For some reason, if you have it set to global it uses a different radio and will work just fine on tmobile.
jmichaels1982 said:
Waw I did not think that happened . he called the phone lost stolen after he sold it . sorry this happened to you . did you call up Verizon to explain the situation ?, they are the ones that issued the lock on the ESN They might be able to help . please keep is posted
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Click to collapse
I have called both T-Mobile and Verizon.
I called Verizon first to explain the situation and the representative transferred me to Tech Support, and then the Tech Support asked me for the ESN, which I gave him. He then told that indeed the ESN is bad, but he could not find the reason why. He recommended me to call T-Mobile.
I then called T-Mobile and told them about the situation. It's funny because for reasons T-Mobile found out that the reason ESN is bad is because, exactly what you said, the phone has been reported lost/stolen. The phone is now blocked from accessing any US carriers. The representative from T-Mobile told me that Verizon was the one who put the lock on it, so I would need to call Verizon to get the problem fixed.
I called Verizon again, and this time, I spoke with a really friendly representative, she listened to the whole situation, and tried to fix the problem for me. She even tried to look up the phone numbers that I used to contact the guy with. But unfortunately, none would work. I feel really bad because she tried all she could. The conversation went on for almost an hour.
Long story short, the phone is now locked from being able to use with any US carriers. I'm stuck with a very expensive brick. Both T-Mobile and Verizon could not do anything about my situation. Pretty frustrated now.
Learned my lesson, I will never buy any phones from anyone on Craiglist ever again !
Certain people will buy it for parts . dont give up on selling it . try swappa next time . they have PayPal protection . although anyone can do what just happened to you . to protect yourself against this in the future : put the phone under your account either by calling or in a verizon store . I believe that once the ESN is registered under your name they can't report it lost or stolen . popping the Sim in , I think , without calling just puts the phone on your account but doesent register the ESN . these are all.just speculations . I could be way off. There is a verizon rep on these forums . he is very friendly ... Look up his forum and ask away !
It's unfortunate. I had a friend who ran into the same thing about two months ago with a note 2 on verizon. Not to mention I had been scammed on an ATT phone. Unfortunately att phones they dont block the phone for a couple hours, so when I was purchasing the phone I was able to make a test call then I got blocked in the morning. This was few months after tmobile, att and verizon instituted that co-network nationwide ban.
I'm not sure if it would help, but next time it might be a good idea to do a transaction instore. Possibly having one of the employees transfer over the phone and issuing a new sim card, might deter the would be thief from doing an insurance claim. Since you would be able to prove that you did everything in store, hopefully with the aid/witness of the verizon rep that helped you.
You can use blacklsted note 3 on att and t-mobile. However, u need to add apn into the phone yourself in order to get data. I don't need you need to root it or not to change it. Go switch to GSM I think there people who able to get lte on T-mobile in band 4 , but i don't know how. I had a blacklisted note 3 currently running on ATT. Only get H+ .
http://forum.xda-developers.com/showthread.php?t=2582747
I wonder what could be the motivation of a seller to report a phone stolen after selling it? Fraudulent insurance claim afterwards? Or maybe it was a stolen phone but the owner was out of town and was unaware of the theft? (Strange scenario.) Or maybe Verizon blacklists phones for non-payment on an account?
Sorry this happened to you, but I am sort of curious if you got a "too good to be true" deal off of CL... do you mind me asking how much you paid for a $700 phone?
Performing the sale right in a carrier's retail store with an immediate account transfer does seem to be a really good idea - if the seller gets cold feet about that, you'll know that things are not on the up and up.
A sure fix is replacing the motherboard with one from a shattered unit.
Check the IMEI number before purchasing.
Sent from my SM-N900V using Tapatalk
raginmonkey said:
You may also want to try to set your network settings to global rather than to lte. For some reason, if you have it set to global it uses a different radio and will work just fine on tmobile.
Click to expand...
Click to collapse
Did OP try this?
That's very unfortunate. I've dealt many times over craigslist I'm fortunate that the phones I've bought were from good people.
I hope you get something out of it.
I trade phones alot, and thats why I swap sims wherever I meet someone.
brex91 said:
I trade phones alot, and thats why I swap sims wherever I meet someone.
Click to expand...
Click to collapse
Can you elaborate?
xdadevnube said:
Can you elaborate?
Click to expand...
Click to collapse
i mostly trade even up, went from a note 2 to a s4 to a note 3 and only spent money on gas to meet the person with the phone.
So when we both arrive I look at the phone for physical damage, then power both down, swap sims and power back up. If I get a signal it's activated. (on verizon at least)
(I think theres a limit to how many times you can do this in a certain period of time, but for me it's only every 6 months or so, so no problems)
And of course in my situation I'm doing trades locally off craigslist.
brex91 said:
i mostly trade even up, went from a note 2 to a s4 to a note 3 and only spent money on gas to meet the person with the phone.
So when we both arrive I look at the phone for physical damage, then power both down, swap sims and power back up. If I get a signal it's activated. (on verizon at least)
(I think theres a limit to how many times you can do this in a certain period of time, but for me it's only every 6 months or so, so no problems)
And of course in my situation I'm doing trades locally off craigslist.
Click to expand...
Click to collapse
I suppose after a trade you can call in your old phone lost/stolen if the other guy does it to your "new" phone. If you just buy a phone, then I can see what happened to the OP being much more likely.
Sent from my HTC6500LVW using Tapatalk 2
xdadevnube said:
I suppose after a trade you can call in your old phone lost/stolen if the other guy does it to your "new" phone. If you just buy a phone, then I can see what happened to the OP being much more likely.
Sent from my HTC6500LVW using Tapatalk 2
Click to expand...
Click to collapse
possibly, but like i said, that's why I swap sims. After that the phone is activated on my account, they can't report it stolen. I make sure I have a signal before the trade is done.
brex91 said:
possibly, but like i said, that's why I swap sims. After that the phone is activated on my account, they can't report it stolen. I make sure I have a signal before the trade is done.
Click to expand...
Click to collapse
Now I'm confused. So in the case of the OP, he should have activated it with Verizon first (Verizon phone)?
He said it was working with T-Mobile, then it stopped working.
Sent from my HTC6500LVW using Tapatalk 2
Never heard of a Verizon phone being blocked from the other carriers. I bought a bad esn Verizon note 3 for my girlfriend off eBay and she still using it on AT&T. Please update on the situation if you're able to use with AT&T
Sent from my SM-N900V using xda app-developers app
so OP, did anything work out for you?
This just happend to me too..
I lost my AT&T S4, and since i had over a year left on the contract i sought craigslist for a new phone.
I purchased a used Verizon s4 for $380 from a person claiming to be the original owner, he said he upgraded and was selling the current phone.
I put my AT&T sim in the phone and it was all good.. i had signal and tested it by making a call to the sellers phone.. I did other physical check to make sure no water damage etc.
I purchased the phone and switch the SIM back to my temp dumb phone. when i reach home i was googling APN settings for AT&T when i came accross a link that mentioned bad ESN, so just for the heck of it, i plugged in the ESN of the new phone and turns out it was reported Stolen!!
i am little scared to put in my SIM back into the phone... is it OK to put the SIM back? will it work? is there any other issues i may face?
Ofcourse i tried contacting the seller,, but as exected, he has not responded yet.
I checked ESN on checkesnfree.com, as well as the verizon site and they all report it as stolen.
I checked same ESN on tmobile site and used the ESN # as IMEI, and even tmobile site said it was stolen.
I did the same thing on Swappa.com and they were not able to determine ESN status..
on AT&T, if i go in as a new buyer, add SIM card to my cart, it asks me to enter device IMEI and it accepts it.. the AT&T rep told me that this was a good way to check if IMEI is clean or not.. so i am assuming IMEI is clean on AT&T, but for how long??
Sorry i know i am asking Too many questions.. but this has been so sudden and unexpected.. kind of feeling like a fish out of water!
If a phone is reported stolen, it will not work on T-Mobile or AT&T. If it is bad esn/imei for non payment, then it will only be blocked on Verizon.

Note 3 blocked by T-Mobile, need advice

Hey guys, i've got a problem and I need some advice/options.
Long story short, as some of you may know, I bought my T-Mobile branded Note 3 on Swappa in November. Of course, Swappa says that they check IMEIs and the seller assured me that the phone was fully paid for, but a few days ago my Note 3 was blocked/blacklisted (whatever you call it) by T-Mobile for non-payment of EIP.
I have tried to resolve the issue through communicating with the seller and Swappa, but there's really nothing to be done. The seller won't refund my money, Swappa is powerless, and Paypal says the transaction is past their 45 day dispute period. The phone isn't even unlocked, so I can't even try and use it on another carrier right now.
So at this point i'm trying to minimize my losses. I am open to any suggestions as to how I can either:
1. find a way to get the phone unlocked and use it on another carrier (I know that when a T-Mobile phone is blocked or blacklisted, they share that info now with AT&T, but i'm hoping I can use it on Simple Mobile or Straight Talk or Walmart's service)
or
2. sell the phone internationally (with full disclosure of the fact that the phone is blocked on T-Mobile/AT&T of course, but it shouldn't matter if someone wants to use it outside of the US, right?)
or
3. sell the phone as a 'dev' device (at a substantial loss i'm sure), but I have no idea how to do this or even whether a dev would want a phone that is blocked (don't they need to test network stuff?).
I'm trying to find a way to make the best of a bad situation. Any one who reads this post and wants to give me some decent advice is welcome. But if you just want to start trolling PLEASE JUST GO AWAY. I have enough problems as it is right now.
In any case, i've learned my lesson. No more Craigslist, no more Negri, no more Swappa. I'm just gonna pony up the money and get my phones directly from T-Mobile. The money I thought I was saving doesn't look like such a deal anymore.
Ah damn, yeah seems a lot of people have fallen into the same trap you have unfortunately.
Well you could try another network. . However the chances are high that it'll be blocked all over the US. - yes you could sell it internationally and disclose the issue but the frequency has a different range(?) - this would probably be your best option.
If not then you'd just have to take the hit on it, toss it away or use as a media device. And put it down to a very bad lesson learnt the hard way :-/
Sent from my SM-N9005 using XDA Premium 4 mobile app
radicalisto said:
Ah damn, yeah seems a lot of people have fallen into the same trap you have unfortunately.
Well you could try another network. . However the chances are high that it'll be blocked all over the US. - yes you could sell it internationally and disclose the issue but the frequency has a different range(?) - this would probably be your best option.
If not then you'd just have to take the hit on it, toss it away or use as a media device. And put it down to a very bad lesson learnt the hard way :-/
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Appreciate the response, but now way I could toss $650 away. It took me a few months to save that up. That's why i'm trying to salvage whatever I can of this situation.
Perhaps there's a Canadian carrier uses the same frequencies as T-Mobile? Anyone know a site that would help me compare GSM bands/frequencies to see which countries would be the best option for reselling?
You could have a scan on gsmarena they detail frequencies on the different models.
Yeah it's definitely an expensive error for sure, assume T - Mobile aren't too keen to help at all then?
Sent from my SM-N9005 using XDA Premium 4 mobile app
radicalisto said:
You could have a scan on gsmarena they detail frequencies on the different models.
Yeah it's definitely an expensive error for sure, assume T - Mobile aren't too keen to help at all then?
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
No, T-Mobile won't give me any info because i'm not the original account holder for the phone. T-Mobile will probably go after that person, but it's probably just a tax write off for them.
Try RegionLock away on Play store or buy an unlock code then try with a pre-paid service. GL
RMXO said:
Try RegionLock away on Play store or buy an unlock code then try with a pre-paid service. GL
Click to expand...
Click to collapse
Won't help.... Phone has been blacklisted...
Unless you can get the carrier to take it off the blacklist it won't be allowed to connect to any network in that country (theoretically)...
Just a thought though - if the phone hasn't been paid for to the carrier, it's on the blacklist and you are caught trying to use it, you may find yourself charged with possession of stolen goods... Unless you have a receipt that states it was sold to you. Either way though you will loose the phone...
Techngro said:
Hey guys, i've got a problem and I need some advice/options.
Long story short, as some of you may know, I bought my T-Mobile branded Note 3 on Swappa in November. Of course, Swappa says that they check IMEIs and the seller assured me that the phone was fully paid for, but a few days ago my Note 3 was blocked/blacklisted (whatever you call it) by T-Mobile for non-payment of EIP.
I have tried to resolve the issue through communicating with the seller and Swappa, but there's really nothing to be done. The seller won't refund my money, Swappa is powerless, and Paypal says the transaction is past their 45 day dispute period. The phone isn't even unlocked, so I can't even try and use it on another carrier right now.
So at this point i'm trying to minimize my losses. I am open to any suggestions as to how I can either:
1. find a way to get the phone unlocked and use it on another carrier (I know that when a T-Mobile phone is blocked or blacklisted, they share that info now with AT&T, but i'm hoping I can use it on Simple Mobile or Straight Talk or Walmart's service)
or
2. sell the phone internationally (with full disclosure of the fact that the phone is blocked on T-Mobile/AT&T of course, but it shouldn't matter if someone wants to use it outside of the US, right?)
or
3. sell the phone as a 'dev' device (at a substantial loss i'm sure), but I have no idea how to do this or even whether a dev would want a phone that is blocked (don't they need to test network stuff?).
I'm trying to find a way to make the best of a bad situation. Any one who reads this post and wants to give me some decent advice is welcome. But if you just want to start trolling PLEASE JUST GO AWAY. I have enough problems as it is right now.
In any case, i've learned my lesson. No more Craigslist, no more Negri, no more Swappa. I'm just gonna pony up the money and get my phones directly from T-Mobile. The money I thought I was saving doesn't look like such a deal anymore.
Click to expand...
Click to collapse
bad luck for you.
But i can tell you a thing or 2 about selling phone internationally.
your t-mobile fone can be used here in SEA region and for the N3 its probably multi band.so selling it internationally shouldn't be an issue for you.but you'll probably want to sell it at a huge discount.
from past experience,t-mobile's GSM frequency is the same as those in my country and i have no issues using T-mo fone here.my signature should tell you what t-mo fones i had.but i cannot say if the 4g band is the same though.so dun worry about the GSM band being compatible or not,that's the buyer's responsibility.
(http://en.wikipedia.org/wiki/GSM_frequency_bands)
i am not sure if there is a way to sim unlock your fone without having to buy a unlock code(i noe the sensation 4g had a way to remove sim lock altogether),if you do find a way,there is no harm testing to see if you can still use the fone on other networks.
take it as a hard lesson learned bro but dun give up trying other ways to use your fone,i am pretty sure the journey is educational.like how i tried to make t-mo fones work in my country.
I might be wrong but its only blacklisted IMEI NUMBER? in UK its illegal to change it. But I think you end up selling it OK on ebay
with NO RETURNS OR REFUND!
Sent from my Nexus 7 using xda premium
ultramag69 said:
Won't help.... Phone has been blacklisted...
Unless you can get the carrier to take it off the blacklist it won't be allowed to connect to any network in that country (theoretically)...
Just a thought though - if the phone hasn't been paid for to the carrier, it's on the blacklist and you are caught trying to use it, you may find yourself charged with possession of stolen goods... Unless you have a receipt that states it was sold to you. Either way though you will loose the phone...
Click to expand...
Click to collapse
Yes, I do have a receipt from both Paypal and Swappa. But I think would only work if it has been reported lost or stolen by the original owner. I don't think that's the case. T-Mobile said it was blocked for non-payment of EIP. Guess the guy just flipped the phone as soon as he signed the contract. People suck.
frostmore said:
bad luck for you.
But i can tell you a thing or 2 about selling phone internationally.
your t-mobile fone can be used here in SEA region and for the N3 its probably multi band.so selling it internationally shouldn't be an issue for you.but you'll probably want to sell it at a huge discount.
from past experience,t-mobile's GSM frequency is the same as those in my country and i have no issues using T-mo fone here.my signature should tell you what t-mo fones i had.but i cannot say if the 4g band is the same though.so dun worry about the GSM band being compatible or not,that's the buyer's responsibility.
(http://en.wikipedia.org/wiki/GSM_frequency_bands)
i am not sure if there is a way to sim unlock your fone without having to buy a unlock code(i noe the sensation 4g had a way to remove sim lock altogether),if you do find a way,there is no harm testing to see if you can still use the fone on other networks.
take it as a hard lesson learned bro but dun give up trying other ways to use your fone,i am pretty sure the journey is educational.like how i tried to make t-mo fones work in my country.
Click to expand...
Click to collapse
Yes, very educational. I used to buy my phone on Craigslist. I never once got scammed. But then Craigslist turned into Scam Central Station. So I went to Swappa because they use Paypal and I thought that would give me some protection. Turns out, the only way to ensure that you won't get a phone that will be blocked or blacklisted later is to get it directly from the source. It's turning out to be an expensive lesson. :crying:
How much of a discount do you normally get when you purchase a T-Mobile phone? I don't want to lose $200. It would make more sense to just get a cheap 4G phone and tether it to my Note 3 and use it as a little tablet.
jowett69 said:
I might be wrong but its only blacklisted IMEI NUMBER? in UK its illegal to change it. But I think you end up selling it OK on ebay
with NO RETURNS OR REFUND!
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Yes, I would have to do it that way, but i'm worried now about losing too much money trying to sell it. If I sell it internationally, I don't see why I should lose that much, since the T-Mobile block only applies to the US.
Another option?
I really don't want to lose my $30 5GB plan. I've been looking on Amazon and saw that they have some cheap T-Mobile 4G phones like this Nokia Lumia 521: http://goo.gl/KgvOgR
My thought is, I can purchase that, tether my Note 3 to it and keep using it. 90% of what I do on my Note 3 is data/browsing, gaming, etc. So if I can tether to the Lumia, I guess it would work.
Any thoughts?
Was the Paypal transaction a credit card one? If so, I would contact them directly (you may have recourse for up to 3 months?). I use Paypal but always use my credit card to pay for items and never my bank account because Paypal will not stand behind the purchase if they have a way out.
FedUpx2 said:
Was the Paypal transaction a credit card one? If so, I would contact them directly (you may have recourse for up to 3 months?). I use Paypal but always use my credit card to pay for items and never my bank account because Paypal will not stand behind the purchase if they have a way out.
Click to expand...
Click to collapse
No, unfortunately, it was a bank account. Sigh...
UPDATE
So here's an update on my situation.
After considering my options, I ordered a Straight Talk AT&T sim card a few days ago. It was only $7 with free shipping, so I figured I might as well give it a try. It got here today, so I got Chainfire's RegionLock Away app and followed the instructions here (http://forum.xda-developers.com/showthread.php?t=2471742) to unlock my Note 3 using the Straight Talk sim card. Didn't have a single problem getting it unlocked. Total cost to unlock ~ $10.
Once it was unlocked, I signed up for the $45 Straight Talk plan (which ends up around $50 with taxes/fees), and after a couple of reboots, I have service. The service seems pretty fast, but I don't want to do a speedtest because it's just a waste of my limited data allotment. It shows as being 4G LTE, but I don't know if that's the case.
So, I pay $20 more for half the data, and I have a Note 3 that is worth considerably less than what I paid for it only a couple of months ago on Swappa. I've definitely learned a valuable lesson here. But at least I have a working phone, so there's that.
Thanks for all of the suggestions guys.
That's awesome and glad you are able to use the phone normally.
Techngro said:
So here's an update on my situation.
After considering my options, I ordered a Straight Talk AT&T sim card a few days ago. It was only $7 with free shipping, so I figured I might as well give it a try. It got here today, so I got Chainfire's RegionLock Away app and followed the instructions here (http://forum.xda-developers.com/showthread.php?t=2471742) to unlock my Note 3 using the Straight Talk sim card. Didn't have a single problem getting it unlocked. Total cost to unlock ~ $10.
Once it was unlocked, I signed up for the $45 Straight Talk plan (which ends up around $50 with taxes/fees), and after a couple of reboots, I have service. The service seems pretty fast, but I don't want to do a speedtest because it's just a waste of my limited data allotment. It shows as being 4G LTE, but I don't know if that's the case.
So, I pay $20 more for half the data, and I have a Note 3 that is worth considerably less than what I paid for it only a couple of months ago on Swappa. I've definitely learned a valuable lesson here. But at least I have a working phone, so there's that.
Thanks for all of the suggestions guys.
Click to expand...
Click to collapse
Sorry to hear about your problems. Even though a couple people had the same issue with phones from Negri Electronics, mine purchased from Negri still says that the IMEI is not recognized when checked and it works fine on T-Mobile or AT&T (tested with sister's T-Mobile SIM and daily use with AT&T grandfathered Unlimited) with LTE. I am very happy. T-Mobile was going to make me spend $791 + at least 45 days of unwanted service before I could even request an unlock and they have 7 days to respond (52 days of unwanted service?). That's not a deal.
Sent from my SM-N900T using Tapatalk
CZroe said:
Sorry to hear about your problems. Even though a couple people had the same issue with phones from Negri Electronics, mine purchased from Negri still says that the IMEI is not recognized when checked and it works fine on T-Mobile or AT&T (tested with sister's T-Mobile SIM and daily use with AT&T grandfathered Unlimited) with LTE. I am very happy. T-Mobile was going to make me spend $791 + at least 45 days of unwanted service before I could even request an unlock and they have 7 days to respond (52 days of unwanted service?). That's not a deal.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Well, i'm glad that Negri made someone happy. There were plenty of people on this forum who felt they were getting scammed by them and had to cancel preorders after waiting 3 weeks for a shipment that never happened.
You might feel you're getting a deal, and maybe you are, and i'm glad for you. But for me, as I said, I learned a very expensive lesson from my experiences with both Negri and Swappa. It's only a deal when it works out the way you want it to. When you get screwed like I did, it stops being a deal. Not only did my phone get blocked, I now pay more money for less service. The extra $100 in savings isn't worth the risk for me anymore.

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