Hello
I'm getting 1-2 restarts almost daily, and what is consistent is that the phone will short-vibrate once, then a pause of about 8 seconds, then two quick short-vibrates in succession (about .25 sec apart) and then the phone restarts.
This can happen when in my pocket, it can happen while actively using it, can also happen when just sitting there on my desk with screen on. I haven't seen a pattern regarding app use or activity triggering the restart.
I posted a question a month ago about how people with Androids can troubleshoot restarts. There HAS to be a way (app, etc) that allows you to see crashlogs **without** rooting your phone. Yet, I got no replies here to my last post.
Is this really such a hard thing to do with Android? Please, tell me if I'm wrong and missing something completely obvious. I'm right now factory resetting my phone cause I can't figure what's causing this.
Thanks in advance for the help.
I have the some.
Any once have fix for this random reboots ?
Same problem at any moment. And sometimes it stays at a boot loop.
I have changed the firmware to a custom one and the problem persist.
Related
Hey guys and gals, any help would be appreciated because I'm at a loss.
My sons Mogul was working fine for about 3 months now, but last week it started doing something weird.
First problem is that when it goes into sleep mode, it won't come back out, he has to soft reset it every time.
Second issue is sometimes when he soft resets the phone, it will just go into a reboot loop several times until it would finally start properly. The reboot thing would happen sometimes out of nowhere too.
Any ideas on this? Anyone ever run into these issues together and figured it out? I'm really about to throw in the towel because I've searched and only found issues that were partially like mine but nothing dead on like this. I tried reflashing it with the same ROM that's been on there working this whole time but that didn't help.
My noobish, random shot-in-the-dark guesses:
-maybe it's power related, a different battery might help, and/or eyeball the power contacts for dust/corrosion. Colder weather could have exacerbated this issue.
-moisture related, drying out for a day or so in a warm/dry location may help. Dissassemble as much as practical, at least pull the battery & slide out the keyboard.
Good luck & let us know what you find.
Hi guys, this is my first post here and I hope someone can help me please!!
I got my phone 5 weeks no problem till last night,
basically when I am in screen lock state and then go unlock, I keep getting this anoying WHITE screen which coveres the whole screen and only on the top in narrow blue band it say "wiedges setting" to get out of this, I have to press the return button (on the right ) and it goes away , this happens everytime I go to lock position (after it stays in that position for 5 minutes or more),
Also I noticed even DURING my call after about 5-6 minutes through out the call this white screen appears and it ALWAYS goes away as soon as I press the return button.!!
so please tell me how to get ride of this?
if not, how to reset the phone without losing my apps and data? if I do factory reset is my apps will stay in andriod market, or do they also get deleted?
my phone IS NOT rooted phone.
what can I do, this is really killing me, as its everytimes into my face.
Please help me...
thanks so much
ps. is there any way that I can reset the phone to previously saved version! (3 days ago lets say),?
Sounds to me like an app causing this, as it seems it wants you to alter some settings.
Can you think of any apps you have installed since it started happening? It is usually always the fault of a dodgy app when you have issues.
I am not sure you can restore the phone back 3 days if you havent already done a backup.
Restoring your phone won't necessarily help as you will probably end up re installing the bad app once you are done.
I would try taking off some apps that you installed recently or anything you think might affect the screen.
Good luck and i'm sure someone else will be able to help
Biff.
edit: if it only started last night, is there anything you've installed just before it happened?
I searched for this a lot, and found a lot of people experiencing similar things but not exactly what I happen to have. So here is what happens:
1. first screen freezes and you can't touch anything (icons, nav keys)
2. ghost touches start (as if someone touches screen quickly in lots of places), and this causes apps to start at random, numbers are dialed, random strings of characters are being input, etc.
The only thing I can do is to turn off screen, then turn back on and it will unfreeze the screen, and stop ghost touches for a few moments. It will not stop randomly dialed calls so I often have explaining to do to a lot of people why I have called them. In short it's a nightmare. My phone is practically unusable.
It all started just a week ago. I did a factory reset back to the same custom rom - helped for 2 days, and then problem came back. I wiped everything (including internal memory), and flashed a different custom rom - problem appeared within 10 minutes of starting the phone. Both were 5.1 custom roms. Has anyone had this happen?
I found out it can be either faulty screen or battery, but I have no idea how to determine which. I do not want to try replacing one after the other. Is there a way to figure out the cause of the problem?
I will try to take a video of what happens.
This may seem like a noob thread (which it probs is) but my issue is probably rare in htc 10 phones. You see.. my htc 10 just randomly decides to reboot from time to time. I've noticed some pattern to it but it still does not help. The reboots occur randomly. Some days, no reboot at all. Other days, it reboots so many times. Reboots more noticeably while watching videos (I got the phone knowing this problem). So, a logical person might say, "Hey, why don't you reset to factory settings/why don't you flash stock ruu/use htc repair tool or sync manager." To which, I reply, "I have done literally everything I can except getting it s-off and flashing custom rom on it. And the best part? when I select repair on htc sync manager, it says, "No software available for your device""
It may be a hardware issue. Most people say that it could be related to battery. If it were related to battery, the phone would just completely shut down and restart. However, in my case, the phone hangs or freezes for about 10 seconds and is unresponsive till it finally shuts down and reboots. I've put in safe mode as well but still no luck.
I've completely gone into zen mode now. I don't watch videos anymore xD
Help would be GREATLY appreciated. Thanks.
Anyone here had experienced random reboots? It constantly happening to me different days, with no reason. I do not know what could be wrong.
mejonoobpoako said:
Anyone here had experienced random reboots? It constantly happening to me different days, with no reason. I do not know what could be wrong.
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Using this device for 3 weeks and I've been experiencing this since last week. It hasn't happened during the day yet but at night it does. When I wake up my phone is either at the 'unlock sim card' screen when it's connected to my charger or just off and I have to boot it up. The latter is very annoying as my alarm doesnt work then.
I fear it's a hardware (battery or mobo) issue but hope it's a software one as it's happening only during the night so far. I'm in the process of unlocking my bootloader as of an hour ago and hope a clean install / flashing an older version of miui or flashing miui.eu may fix this.
I have low hopes for Banggood customer service where I ordered the phone...
Edit: please do chime in if others have experienced this or have advice on troubleshooting like logging the crashes or smth, I'm a big noob in this regard.
It happens to me randomly. No specific time of the day, but not always, its been getting frequent though. Before its like every 2 to 3 weeks, now i'am having it every week. There are also times that the phone becomes hot, not very but noticeably hot, then it freezes so I have to force reboot it. If someone out there knows whats going on please enlighten us.
mejonoobpoako said:
It happens to me randomly. No specific time of the day, but not always, its been getting frequent though. Before its like every 2 to 3 weeks, now i'am having it every week. There are also times that the phone becomes hot, not very but noticeably hot, then it freezes so I have to force reboot it. If someone out there knows whats going on please enlighten us.
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Okay it seems I was pretty dumb and had the auto-schedule turned on under Security -> battery -> settings -> schedule on/off. Had it set at turn on at 00:00 and off at 07:15. However, I thought this settings was to turn on and off the battery saver mode lol. I turned the whole thing off and hope I won't find my phone rebooting at night now.
Did you find a solution? It has been happening to me too. When I am playing a game, or doing skype calls, or just randomly, It happened a few times also when I tried to use google photos, it is more and more often.
aguskun said:
Did you find a solution? It has been happening to me too. When I am playing a game, or doing skype calls, or just randomly, It happened a few times also when I tried to use google photos, it is more and more often.
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Yeah, see my comment above. For me I actually accidentally set it up to reboot. Random reboots often point to a faulty battery, possibly loose connectors.